Attachment 1 - WHASC Laundry PWS 17 Jun 2022.pdf

HT9408-22-Q-0004

Attachment 1

Performance Work Statement (PWS) Wilford Hall Ambulatory Surgical

Center (WHASC) Laundry Services 17 June 2022

1. GENERAL REQUIREMENTS

1.1. Scope of Work. The Contractor shall furnish all personnel, equipment, transportation, supplies, and supervision to provide bulk laundry services as specified herein, including pick-up and delivery. This contract includes all functions, tasks, and responsibilities normally inherent in a hospital laundry facility. The Contractor shall establish and maintain a system of records to control and account for work performed. All work under this contract shall be accomplished in accordance with current (a) the Center for Disease Control and Prevention’s Guidelines for Environmental Infection Control in Health-Care Facilities, (b) Occupational Safety and Health Administration standards, Healthcare Laundry Accreditation Council (HLAC) and (c) any other applicable federal, state and local regulations and guidelines. Of note is that the contractor is not required to be certified by HLAC, but must meet the standards defined in the standard. Performance shall be in accordance with the scope of this Performance Work Statement (PWS), other specifications or provisions of the contract in support of Wilford Hall Ambulatory Surgical Center Building 4554, 1100 Wilford Hall Circle, Joint Base San Antonio (JBSA) Lackland, Texas 78236, 559th Medical Squadron Building 1040, 221 3rd Street West, Joint Base San Antonio (JBSA) Randolph, Texas 78150 and other clinics within the WHASC area of responsibility.

1.2. Contractor Representative. The Contractor shall provide a point of contact that shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the primary is absent shall be designated in writing to the Contracting Officer no later than the start of the contract.

1.2.1. The point of contact and the alternate shall have full authority to act on behalf of the Contractor on all contract matters relating to the daily operation of this contract.

1.2.2. The point of contact and alternate must be able to read, write, speak, and understand English well enough to satisfy all contract performance requirements.

1.2.3. The contract point of contact and alternate shall be available during normal duty hours within 60 minutes to meet on the installation with Government personnel designated by the contracting officer to discuss problem areas.

1.2.4. Contractor personnel shall present a neat appearance and must be recognizable as an employee of the

Contractor. This may be accomplished by wearing distinctive clothing bearing the name of the company, or by wearing appropriate badges or identification tags, which contain the company name.

1.3. Security Requirements. General Security Requirements. The Contractor shall follow all guidelines found in the Security Requirements for Solicitation and Contract clause AFFARS 5352.242-9000 “Contractor Access to Air Force Installations.”

1.3.1. Installation Access. Criminal History Check will be conducted on all prime/subcontractor employees requiring base access. The contractor shall provide the Contracting Officer and the Information Protection Office a current list of employees needing access within 3 working days after receiving award or Notice of Award. The list shall include employee’s name, date of birth, state driver’s license/state ID number and state of issue. Notifications of contractor employee additions and deletions shall be provided with the same information listed above and within 3 working days of adding or removing an employee. Within 10 business days after receipt of the list, the Government will notify the Contractor that installation access passes are available for those employees clearing the criminal history check. The duration of any pass issued will not exceed one year.

1.3.2. Physical Security. The contractor shall comply with Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements.

1.3.3. The contractor shall safeguard all government property, including the scales for linen weights, provided for contractor use.

1.3.4. Government Data. The Contractor shall manage all data created for Government use or legally controlled by the Government, in support of the functional activity or required by AF publication, IAW with the records management procedures in Air Force Instruction (AFI) 33-322, Records Management Program, Air Force Manual (AFMAN) 33-363, Management of Records, and the Air Force Records Disposition Schedule (AFRDS).

1.3.5. Freedom of Information. The contractor shall not respond to any Freedom of Information Act request or release any information in response to a Freedom of Information request. Any request for information received by the contractor under the Freedom of Information Act will be referred to the Contracting Officer.

1.4. Performance Evaluation Meetings. The Contractor or designated alternate, CO, Contract Administrator, Government Point of Contact (POC)/Functional Requirements Evaluator Designees (FRED), and other appropriate staff shall meet during the performance of this contract as required by any party. Written minutes will be kept as arranged by the CO and will be signed by the Contractor or designated alternate, Government POC/FRED and CO.

1.4.1. Distribution of minutes. There shall be one copy to each coordinating party. Should the Contractor not concur with the minutes, the Contractor(s) shall state, in writing, any areas of non-concurrence to the Contracting Officer within seven (7) calendar days of receipt of the signed minutes.

1.5. Transition Period. The new Contractor shall assume complete responsibility for all operations required by this contract as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a workforce who is fully qualified and capable of performing all work required under this contract.

1.6. Hours of Operation.

1.6.1. Normal Hours. The Contractor shall be available to meet with Government personnel during normal duty hours of 6:30 A.M. to 4:00 P.M, Monday through Friday, except federal holidays, family/goal days and any planned closure days as indicated in PWS paragraph 1.6.2. Specific pick-up and delivery schedules will be in accordance with PWS Technical Exhibit (TE) 2.

1.6.2. All clinics within the Military Treatment Facility (MTF) will observe the following federal holidays in addition to any family/goals/planned closure days.

New Year's Day January 1st

Martin Luther King Jr's Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19th Independence Day July 4th

Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans' Day November 11th

Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.6.3. Should the official holiday fall on Saturday then the observed holiday is the previous Friday. Should the official holiday fall on Sunday then the observed holiday is the following Monday.

1.6.4. The Contractor shall not be required to pick-up and deliver on all officially recognized federal holidays (see paragraph 1.6.2. above).

1.6.5. Furthermore, any day so designated by Presidential Executive Order as a holiday will also be observed.

2. DEFINITIONS

2.1. Definitions of special terms and phrases used in this Performance Work Statement (PWS) are as follows:

2.1.1 Barrier. Physical wall, structure or partition that separates spaces or rooms.

2.1.2 Clean. Finished articles are dry and free of visible soil, foreign lint, and objectionable odors, such as cleaning chemicals, mold, mildew, body bacteria, and other unclean elements. Spots and stains are removed without damaging the fabric. Superfluous tags shall be removed prior to or during the laundering process.

2.1.3 Contaminated Laundry. All soiled laundry originating from the MTF is categorized as contaminated in accordance with the "Infection Control" section (Laundry and Laundry subsection) of the Joint Commission Manual; the Contractor is responsible for properly handling contaminated laundry.

2.1.4 Contingency Plan. Contingency Plan is a document describing actions to be implemented or taken in the event of unforeseen circumstances.

2.1.5 Contracting Officer. A person with the authority to enter into, administers, and/or terminates contracts and makes related determinations and findings. The only person authorized to make changes in the contract on behalf of the Government.

2.1.6 Dry Weight. Dry weight is the weight of cleaned, processed laundry that is dry to the touch

2.1.7 Eye Wash Station. A cleansing receptacle set apart for the purpose of emergencies in which the eyes must be quickly flushed with water

2.1.8 Government Quality Assurance. Those actions taken by the Government to assure services meet the requirements of the PWS and to contract clauses relating to quality and performance.

2.1.9 Hand Hygiene. Cleaning hands for the purpose of removing soil, dirt, and microorganisms; cleaning hands thoroughly and at appropriate times to prevent the spread of disease.

2.1.10 Healthcare Laundry Accreditation Council. The Healthcare Laundry Accreditation Council (HLAC) is a nonprofit organization that inspects and accredits laundries that process reusable textiles for hospitals, nursing homes and other healthcare facilities – based on the highest, professionally recognized standards for patient safety and infection prevention.

2.1.11 Load. The amount of laundry that is placed into a washing machine.

2.1.12 Maximum Shrinkage Factor. The permissible weight variance between the total weights of soiled laundry picked up on any given day and the total weight of that same laundry when it is cleaned and returned 24 hours later per Technical Exhibit 1. This weight difference shall not exceed 10.0% (+/- 2.5%) for bulk and 65% (+/- 2.5%) for microfiber. However, the weight variance requirement shall not apply to the Veterinary laundry, as this laundry is often more saturated than normal laundry.

2.1.13 Microfiber. These items are used for cleaning purposes, as they can hold an enormous amount of water and absorb dirt and oil, but are soft enough that they won't scratch or damage surfaces. Microfiber cloths are used for dusting because they are electrostatic and naturally attract the dust. Proper washing techniques are necessary to make sure that microfiber cloths are kept clean. Examples of microfiber items include rags

(blue, gray, green, and orange), dusters, mops (blue and orange), and dust mops.

2.1.14 Military Time. Military time is on a 24-hour clock, e.g.

8:00 a.m. – 0800 9:10 a.m. – 0910 Noon - 1200 9:10 p.m. – 2110 Midnight – 2400 12:01 a.m. - 0001

2.1.15 Negative pressure. Air flow that flows in or toward a space/room.

2.1.16 Personal Protective Equipment (PPE). Protective clothing, face shields, goggles, or other garments or equipment designed to protect the wearer's body from injury or infection.

2.1.17 Positive pressure. Air flow that flows away or out of a space/room.

2.1.18 Preventative Maintenance. Routinely servicing or taking measures in mechanical systems/hardware that reduces the risk of failures and maintains effective performance.

2.1.19 Sharps. Any needles, scalpels, or other articles that could cause wounds or punctures to personnel handling them.

2.1.20 Sharps Container. A container that is designed for the disposal of sharps; required and regulated by the Occupational Safety and Health Administration (OSHA).

2.1.21 Stain. A spot or mark (something) with colored/shaded patches or dirty marks that are not easily removed.

2.1.22 Ventilation. The movement of air around/in a space or room.

2.1.23 Wet weight. The weight of laundry dirty or after being used that has not been processed

2.1.24 Rag Outs. Unserviceable items.

3. QUALITY CONTROL

3.1. The Contractor shall be responsible for quality control for all work accomplished during the performance of the

3.2. Quality Assurance. The Government will periodically evaluate the Contractor's performance by appointing a Government Point of Contact to monitor performance to ensure services are received and are acceptable. The Government Point of Contact will correspond with an assigned Functional Requirements Evaluator Designee (FRED) to assist in monitoring schedule compliance (days/hours worked) and inspecting work performance.

3.3. Contractor Laundry Facilities. The laundry facility shall be designed, equipped and ventilated (a) for efficient production of hygienically cleaned textiles and (b) to minimize the potential dissemination of microbial contaminants that are external (e.g., dust and dirt) and internal (e.g., soiled laundry, contaminated lint) to the facility. Procedures for cleanliness, infection control, safety and ventilation can be found in MDWI 44-157 and

AFI 44-108.

3.3.1. Ventilation

3.3.1.1. Dirty areas shall have negative pressure air flow relative to positive pressure clean areas. Clean areas shall have positive pressure air flow relative to negative pressure dirty areas.

3.3.1.2. Ventilation systems should be properly maintained in accordance with manufacturing standards to maintain proper/clean intake and exhaust air circulation; this include changing air filters.

3.3.1.3. Laundry packing areas should have ventilation to control bacteria.

https://en.wikipedia.org/wiki/Clothing https://en.wikipedia.org/wiki/Clothing https://en.wikipedia.org/wiki/Goggles https://en.wikipedia.org/wiki/Injury https://en.wikipedia.org/wiki/Infection

3.3.2. Clean and soiled laundry areas shall be separated by a wall or physical barrier maintained at all times.

3.3.3. Facility interior structure shall be continuously non-porous i.e. wood should be sealed or properly finished to prevent microbial infection shall be followed.

3.3.4. Contractor shall follow OSHA standards on Laundry enumerated in 29 CFR 1910.1030(d) and 59 MDI 44- 157.

3.3.5. Eye Wash stations shall be maintained per OSHA 1910.151 standard further defined as ANSI Z-357.1;

including but not limited to weekly and annual preventative maintenance inspections.

3.3.6. In accordance with CDC; laundry areas shall have hand hygiene facilities readily available to workers.

Laundry workers shall wear appropriate personal protective equipment (e.g., gloves and protective garments) while sorting soiled fabrics and textiles. A sharps container shall be available in case dirty linen/laundry has unwanted sharps.

3.3.7. In accordance with CDC; laundry equipment shall be used and maintained according to the manufacturer’s instructions to prevent microbial contamination of the system.

3.3.8. In the event laundering services do not conform to this contract, re-performance of the services shall apply.

Any items that do not meet the requirements in the Performance Work Statement shall be re-cleaned at no additional costs to the Government. Such items (found by WHASC employees as packages are opened) will be identified to the Contractor’s representative at the next scheduled pick-up after the unsatisfactory condition is discovered. After the items are re-cleaned, the Contractor shall pack these items separately and identify by marking “Attention Government.”

3.3.9. The WHASC Infection Control Nurse, Government POC and/or FRED may conduct a separate inspection (announced or unannounced) of the Contractor’s facility and operations to ensure compliance with CDC and Joint Commission infection control standards (See attachments).

4. DESCRIPTION OF SERVICES

4.1. Bulk Laundry Service.

4.1.1. Laundry Services. Laundry service shall be provided to WHASC and all outlying buildings in accordance with

Technical Exhibit 2 (TE 2). The soiled laundry shall be picked-up, processed, cleaned, dried, packaged and returned the next scheduled delivery in accordance Technical Exhibit 1 and 2. For example, if the soiled laundry were picked-up Monday 0830, the soiled laundry shall then be processed, cleaned, dried, packaged, and returned at the next scheduled delivery.

4.1.1.1. The Government will only provide laundry for processing in quantities of not less than the weight agreed to on the BPA price list for each separately priced item. The minimum weights shall be written as “clean” weights, meaning the weight of clean laundry returned by the contractor. If the Government is unable to provide the minimum quantity of laundry then the Government shall inform the contractor as such at least 24 hours prior to the next scheduled pickup and the pickup shall be cancelled at no additional cost to the Government.

4.1.2. Discrepancies. Any discrepancy in weight beyond 90% (+/- 2.5%) return of clean laundry versus soiled laundry shall be annotated at the time of delivery (e.g. for laundry, 100 lbs. of soiled laundry was picked up 90 lbs. (+/- 2.5%) of clean laundry shall be returned). Shortages shall be rectified within 48 hours of being identified. Unresolved shortages will be identified in writing to the Contracting Officer for appropriate action. However, the weight variance requirement shall not apply to the Veterinary laundry, as this laundry is often more saturated than normal laundry.

4.1.3. All Government owned laundry or microfiber products that are lost or missing while in the Contractor’s possession shall be replaced at the Contractor’s expense at $5.00 per pound.

4.1.4. All personal or Government property, to include money that is found in the laundry shall be returned to the Government.

4.1.5. Unresolved shortages will be identified in writing to the Contracting Officer for appropriate action.

4.1.6. Process of Receiving and Returning Laundry. Laundry shall be received, processed by the Contractor, and returned to the Government as follows:

4.1.6.1. Soiled laundry, to include microfiber, shall be weighed at the medical facility on Government-owned scales (weight capacity: 2,000 pounds). The weight will be recorded on a laundry tracking sheet supplied by the Government prior to the Contractor loading the laundry onto their vehicle.

4.1.6.2. Separate tracking sheets shall be used for soiled laundry and microfiber per facility. The cart number, soiled cart weight (identified separately), and the total weight shall be entered on the tracking sheet. The Government and Contractor shall verify the weights and countersign the tracking sheet to indicate agreement with those weights at time of pick-up.

4.1.6.3. A copy of each completed laundry tracking sheet shall be furnished to the Contractor and a copy shall be maintained by the Government. Contractor personnel shall be responsible for physically transferring soiled laundry into the Contractor's vehicle.

4.1.6.4. The Contractor shall pick up unsorted and contaminated laundry in Government provided laundry bags and unsorted and contaminated microfiber items in Government provided plastic bags. Bags will be tied before pick up. All soiled/contaminated laundry and microfiber products shall be cleaned, sanitized, and processed in strict accordance with federal, state and local laws as well as healthcare industry standards. Washing formulas shall be strictly adhered to so as to assure proper cleaning of all articles without damage to the article.

4.1.6.5. The Contractor shall ensure that all operators of Contractor-owned vehicles possess evidence of insurance and a valid state permit to operate the vehicles under their control. Soiled and clean articles shall be physically separated if transported in the same vehicle and dropped off/picked-up in accordance with TE 2.

4.1.6.6. The Contractor shall provide each month a summary to the Government Point of Contact of all processed soiled and clean laundry weights and all clean and soiled microfiber products weights.

Disparities between the weights of the soiled and clean laundry that are beyond the healthcare industry standards or range shall be investigated and corrected. Any disagreements that cannot be resolved shall be directed to the Contracting Officer for resolution.

4.1.6.7. Any items that have stains that cannot be removed during normal washing procedures shall be rewashed as special items for stain wash with Government approval (i.e. Contractor will cull out torn and stained and send back to Government, and Government can then decide what to send to Contractor to Stain Wash).

4.1.6.8. Veterinary laundry shall be laundered separately. Finished veterinary laundry shall be free of dog hair and stains, where “free” means what can be reasonably removed from the normal laundry process; un-removable stained items will be noted at rags out.

4.1.6.9. Any damaged items shall be noted for replacement and packaged separately as rag outs.

4.1.7. Service Response Time. The Contractor’s response times shall be monitored by the Government. The

Contractor shall receive, process, and return laundry and/or articles in accordance with the service response times as specified in this contract.

4.1.8. Service response times shall be computed from the time laundry is received by the Contractor at the government site until the time it is returned to the Government.

4.1.9. Corrective Action. The Contractor shall take prompt actions to correct any services or products provided to the Government that does not conform to the requirements of this contract.

4.1.10. Finished Work. The Contractor shall assemble completed work into bundles and wrap the bundles for return to WHASC accordance with the Technical Exhibit 1. No trace of wash supplies (e.g., soap, bleach, et al.)

shall be left on the fabrics.

4.2. Piece Laundry and dry cleaning.

4.2.1. Pick Up and Delivery. The contractor shall pick up soiled laundry and items for laundering or dry cleaning and deliver clean laundry and dry cleaned items in accordance with Technical Exhibit 2. The turnaround time for all items shall be no longer than the next scheduled delivery, (e.g. Items picked up shall be returned the next scheduled delivery.)

4.2.1.1 Pick-Up. Soiled laundry is processed by pound and will be accounted for by Government personnel who will record the weights on a laundry ticket supplied by the contractor. This will be accomplished prior to pick-up by the contractor. The Contractor shall verify the weights and countersign the ticket to indicate agreement. Contractor personnel shall be responsible for physically transporting soiled linen into the contractor’s vehicle. A copy of each completed laundry ticket shall be furnished to the Government.

4.2.1.2 Delivery. Laundry items processed by count will be counted by government personnel at the time of delivery to the MTF; all other items will be weighed appropriately and recorded on a laundry ticket provided by the contractor. The contractor shall verify counts and sign the ticket to indicate agreement.

A copy of each completed laundry ticket shall be furnished to the Government.

4.2.2. Vehicle Interior. Soiled items and clean items shall be physically separated if transported in the same vehicle at the same time. All clean items are to be protected from contamination and soiling during transit to the MTF. After transporting dirty/soiled/contaminated laundry, the vehicle interior shall be cleaned and sanitized before loading the clean articles. Interior of vehicle shall be free of any holes to prevent dust and dirt during transportation.

4.2.3. Workmanship and Sanitation. Delivered finished articles shall conform to the generally accepted industry standards for quality of cleanliness, finish, and appearance. All work performed shall be done under sanitary conditions. The items shall be clean not only in the sense of being free from soil, stains and objectionable odors, but also free from excess cleaning chemicals, bacteria, fungi, and other microorganisms, including pathogens or disease- producing organisms.

4.2.3.1. Each item shall be clean and dry, and free of foreign lint, scorch marks, and other damage to the fabric.

4.2.3.2. White fabrics shall be white and free of yellow or gray tints. Colors shall be bright and clear.

4.2.3.3. Articles shall smell fresh and clean and be free of objectionable odors, such as cleaning chemicals, mold, mildew, body bacteria, and other unclean elements.

4.2.3.4. Fabrics shall be free of excess soap, bleach, etc.

4.2.3.5. All linen shall be completely dry and soft.

4.2.4. Finished Work. The Contractor shall be responsible for all finish operations as prescribed in this PWS. The

Contractor shall assemble completed work into bundles and wrap the bundles (to include hanger work) for return to MTF as indicated in TE 3.

4.2.5. Re-performance of Laundering and Dry Cleaning. In the event services do not conform to this contract, re-performance of the services shall apply. Any items that do not meet the requirements in the Performance

Work Statement shall be re-cleaned, repaired or replaced at no additional costs to the Government. Such items (found by the MTF personnel as opened packages) will be identified by the FRED and relayed to the Government POC immediately after the unsatisfactory condition is discovered. After items are re-cleaned, the contractor shall pack these items separately and identify by marking, “Attention FRED”.

4.2.6. Packaging. The packaging will be as indicated in TE 3.

4.2.7. Doctor/PA Coats. Shall be lightly starched (according to fabric) and hung by individual coat on hangers and covered individually with plastic film bags not to exceed the bottom of the coat.

4.2.8. Hangers. Hangers shall be of a type not to stain garments.

4.2.9. Color Coded and Sized Items. All items which have different colors shall be folded and bundled in accordance with TE 3. Items coming in varied color size shall be bundled by color and size respectively

4.2.10. Receiving, Marking, and Classifying.. The laundry shall be (a) sorted by type, size and color, (b) folded and stacked (c) wrapped and sealed in clear plastic, unless specified otherwise. Laundry products shall be bundled in accordance with Technical Exhibit 1. The Government reserves the right to add, delete or change the size of the bundles.

4.2.11. Contractor and Government personnel shall validate each incoming and outgoing ticket for appropriate weight.

Government and Contractor will circle the incorrect quantity and write the correct weight next to it on the incoming ticket. All disagreements in weight will be directed to the Contracting Officer for resolution.

5. CONTRACTOR FURNISHED PROPERTY

5.1. Contractor to provide three (3) 48 cubic foot Heavy-Duty Bulk Transport Poly Trucks, 800 lb capacity, or technical equivalent to exchange/return laundry located at B4554 MTF facility only. The carts shall be in good condition with unworn 6 inch tires. Contractor shall assure that Poly Trucks are in good shape and change out damaged trucks as necessary. The Poly Trucks will be used to exchange clean/dirty laundry and shall not harm government or contractor personnel.

6. LIST OF TECHNICAL EXHIBITS & APPENDICES

Technical Exhibit 1: Identification, Standard Packaging, and Method of Finish for Bulk Laundry, WHASC Technical Exhibit 2: Locations Technical Exhibit 3: Identification, Standard Packaging, and Method of Finish for Piece Work and Dry Cleaning Services Appendix A: Referenced Department of Defense, Air Force, and 59th Medical Wing Publications

7. PROPER HANDLING OF POTENTIAL COVID LINENS

Government Personnel shall place all soiled linens known to be contaminated with COVID in water-soluble bags.

The water-soluble bags must then be placed in a secondary plastic purple bag, labeled “COVID.” This is the current designated color for soiled potential COVID Linens. However, if supplies of purple bags become unavailable or if Contractor makes a process change, an alternate colored bag (a color other than red or yellow) may be used. The known soiled COVID-contaminated linens shall then be placed inside a plastic-lined laundry cart for transport.

TECHNICAL EXHIBIT (TE) 1

IDENTIFICATION, STANDARD PACKAGING, AND METHOD OFFINISH FOR BULK

LAUNDRY, WHASC

The following are the routine requirements for packaging of laundry and method of finish for this contract. Any other special packaging requirements or methods of finish will be specified in writing at the time that service is requested.

Definitions of abbreviations for methods of finish are as follows:

B Bundled F Folded P Pressed S Sort by Color, Size W Shrink-Wrapped

The items listed in Technical Exhibit 1 will be included in the laundry service. Weights are listed in pounds. Additional Instructions: Packaged amounts less than the quantities specified will be identified on the bundle.

BULK LAUNDRY

ITEM WT PER PIECE # PER

BUNDLE

SPECIAL

HANDLING

Bag, Nylon, Light Blue 0.60 10's F, B, W Bag, Soiled Linen 1.00 10's F, B, W

Blanket, Green or White 2.50 3's F, B, W Glove, Pocket, Double 0.15 20’s F, B, W Glove, Pocket, Single 0.15 20’s F, B, W Gown, Exam, X-Ray (3-Arm Hole)(L, XL, 3X) 1.00 10’s F, S, B, W Gown, Mammography 0.20 10’s F, S, B, W Gown, OR, Green 0.65 10's F, B, W Pad, Bed 0.15 10’s F, S, B, W Pant, OR, Green (S, M, L, XL, 2XL, 3XL, 4XL, 5XL) 0.65 10’s F, B, W, S Pillow Case, Green 0.90 20's F, B, W, P Pillow Case, White 1.00 20's F, B, W, P Sheet, Crib 0.50 10’s P, F, S, B, W Sheet, Draw 0.40 20’s P, F, B, W Sheet, Eye 0.40 20's P, F, B ,W

Sheet, Fitted 0.15 10’s F, B, W

Sheet, Green .50 10’s F, B, W, P

Sheet, White 0.36 20's F, B, W, P

Shirt, OR, Green (S, M, L, XL, 2XL, 3XL, 4XL, 5XL) 1.00 10's P, F, B, W, S Smock, Green, Long-Sleeve 1.75 10's P, F, B, W

Towel, Bath (White) 1.25 10’s , F, B, W

Towel, Hand, Green (Surgical) 0.40 10’s P, F, , B, W Wrapper 12” 0.24 20's P, F, B, W, S Wrapper 18” 0.50 – 0.75 10’s P, F, S, B, W

Wrapper 24” 0.40 10’s P, F, S, B, W

Wrapper 36” 0.80 10's P, F, S, B, W Wrapper 54” 0.40 10’s P,F, S, B ,W Miscellaneous 0.10 10’s F, B, W

MICROFIBER

SPECIAL

HANDLING

Cloth, Microfiber, Blue, 12 x 12 0.06 20's B, W Cloth, Microfiber, Gray, 16 x 16 0.12 20's B, W Cloth, Microfiber, Orange, 12 x 12 0.06 20's B, W

Duster, Microfiber, Blue 0.06 20's B, W Mop, Microfiber, Blue, 20 x 5 0.18 20's B, W Mop, Microfiber, Orange, 11 x 5 0.06 20's B, W Dust Mop, Microfiber, Blue, 18 x 5 0.18 20's B, W Dust Mop, Microfiber, Blue, 36 x 5 0.33 20's B, W Pant, OR, Green (S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

– Without color-coded size string

0.65 10’s F, B, W, S

SPECIAL ITEMS

SPECIAL

HANDLING

Coats, Laboratory 1.00 1 Pressed, Hanger, Coats, Laboratory (Black) 1.0 1 P, F, B, W

Pillow Case, White * Sleep Lab * 0.40 20’s P, F, B ,W Sheet, Fitted * Sleep Lab * 1.00 10’s P, F, B ,W Sheet, White * Sleep Lab * 1.75 10’s P, F, B ,W Curtains, Cubicle/Exam Room 5.00 1 W, B, F, S Camo, Chem Gear, Jacket – If filled with charcoal elements, then they cannot be pressed.

1.00 3 B, F, P, S, W

Camo, Chem Gear, Pant – If filled with charcoal elements, then they cannot be pressed.

1.00 3 B, F, P, S, W

White Gloves 0.05 20 B, S, W Heating pad cover, Chiropractic 1.00 1 B, F, W

TECHNICAL EXHIBIT 1A

IDENTIFICATION, STANDARD PACKAGING, AND METHOD

OF FINISH FOR BULK LAUNDRY, RANDOLPH AFB CLINIC

The following are requirements for Randolph Clinic, definitions are a continuation of Technical Exhibit 1.

BULK LAUNDRY

ITEM WT PER

PIECE

# PER

BUNDLE

SPECIAL

HANDLING

Bag, Nylon, Light Blue 0.60 10's F, B, W

Bag, Soiled Linen 1.00 10's F, B, W

Blanket, Green or White 2.50 3's F, B, W Blanket, Baby (Blue & Pink) 0.40 10's F, S, B, W Gown, Exam, X-Ray (3-Arm Hole)(L, XL, 3X) 1.00 10's F, S, B, W Gown, ICU, Adolescent (S, M) 0.20 10's F, S, B, W Gown, ICU (With Telemetry and w/o) (L, 3X, 10X) 0.65 10's F, B, W

Gown, ICU, Pediatric (S, M, L) 0.15 10's F, S, B, W Gown, Mammography 0.65 10's F, B, W Gown, OR, Green 0.90 5's F, B, W

Pant, OR, Green (S, M, L, XL, 2XL, 3XL, 4XL, 5XL) 0.50 10's P, F, S, B, W Pillow Case, Green 0.40 20's P, F, B, W

Pillow Case, White 0.40 20's P, F, B ,W Sheet, Crib 0.15 10's F, B, W

Sheet, Draw .50 10's F, B, W

Sheet, Eye 0.36 20's F, B, W

Sheet, Fitted 1.00 5's P, F, B, W Sheet, Green 1.75 10's P, F, B, W

Sheet, White 1.25 10's P, F, B, W Shirt, OR, Green (S, M, L, XL, 2XL, 3XL, 4XL, 5XL) 0.40 10's P, F, S, B, W

Towel, Bath (White) 0.46 10's P, F, B, W

Towel, Hand, Green (Surgical) 0.24 20's P, F, B, W Trousers, OR, Green (S, M, L, XL, 2XL, 3XL, 4XL, 5XL) 0.50 - 0.75 10's P, F, S, B, W

Trousers, PJ, Adult (S, M, L, XL, 5XL) 0.40 10's P, F, S, B, W Trousers, PJ, Orthopedic (S, M, L, XL) 0.80 10's P, F, S, B, W

Trousers, PJ, Pediatric (S, M, L) 0.40 10's F, S, B ,W

SPECIAL ITEMS

ITEM WT PER

PIECE

# PER

BUNDLE

SPECIAL

HANDLING

Coats, Laboratory (Blue, Light and Blue, Dark), Long Sleeve 1.00 1 Pressed, Hanger, Plastic-Covered

TECHNICAL EXHIBIT (TE) 2

LOCATIONS

WILFORD HALL AMBULATORY SURGICAL CENTER (WHASC)

The following pick-up and delivery chart specifies regular pick-up and delivery points for this contract.

All pick-ups and deliveries shall be accomplished as stated below unless otherwise mutually agreed upon by both parties (times are military time)

Delivery / Pick Up Location Pick Up / Delivery Day Delivery/Pick Up Time

Bldg 4554, WHASC As Mutually Agreed To As Mutually Agreed To

Bldg 4554, WHASC As Mutually Agreed To As Mutually Agreed To

Bldg 4554, WHASC As Mutually Agreed To As Mutually Agreed To

Pickups from the locations below will be performed first, then Contractor will deliver to Bldg 4554, and weigh the soiled carts for all locations.

Pick Up Location

Pick Up / Delivery Day

Delivery/Pick Up Time

Delivery Location

Bldg 4430 As Mutually Agreed To

As Mutually Agreed To Bldg 4554

Bldg 3352 As Mutually Agreed To

As Mutually Agreed To Bldg 4554

Bldg 6418 As Mutually Agreed To

As Mutually Agreed To Bldg 4554

Bldg 7602 As Mutually Agreed To

As Mutually Agreed To Bldg 4554

Bldg 7002 As Mutually Agreed To

As Mutually Agreed To Bldg 4554

Bldg 1040 As Mutually Agreed To

As Mutually Agreed To Bldg 1040

The dirty laundry that is picked up at one scheduled pickup gets cleaned and returned by the next scheduled pickup. No pickup or delivery on Saturday or Sunday

Bldg. 4430, Clinic research , 1255 Wilford Hall Loop, Lackland AFB, Texas 78236 Bldg. 3352, Graduate Dental School, 2133 Pepperrell Street, Lackland AFB, Texas 78236 Bldg. 6418, Dunn Dental Clinic, 1515 Truemper Street, Lackland AFB, Texas, 78236 Bldg. 7002, Reid Clinic 1517 Truemper Street, Lackland AFB, Texas 78236 Bldg. 7602, Holland Military Working Dogs Hospital, Lackland AFB, Texas, 78236 Bldg 1040, 221 3rd St. West, JBSA Randolph,78150

TECHNICAL EXHIBIT (TE) 3

IDENTIFICATION, STANDARD PACKAGING, AND METHOD OF FINISH FOR PIECE

WORK AND DRY CLEANING SERVICES

The following are the routine requirements for packaging of laundry/dry cleaning and method of finish for this

Definitions of abbreviations for methods of finish are as follows:

B Bagged L Light Starch BU Bundled P Press D Dry Clean P/H Press and Hang F Fold S Sort by Color, Size

W Wash

APPENDIX A

REFERENCED AIR FORCE INSTRUCTIONS, DEPARTMENT OF DEFENSE REGULATIONS, AND

MEDICAL WING INSTRUCTIONS

(Note: In all instances, most current version applies. Publications can be found electronically at http://www.e•publishing.af.mil)

AFI 44-108, Infection Prevention and Control Program AFI 48-105, Surveillance, Prevention and Control of Diseases and Conditions of Public Health or Military Significance. (Paragraph 1.10.10.)

MDWI 32-1001 Hazardous Materials, Waste Management and Spill Response Program (Entire instruction applies) MDWI 44-157, Infection Control Program. (Entire instruction applies) OSHA 1910.130 Bloodpathogens and OSHA1910.151 Medical Services and First Aid