Solicitation HT940625R0006 Questions and Answers.pdf

1. Can we request the Government for the Incumbent vendor’s Name & their contract number

(which is currently underperformance)?

Answer: The incumbent vendor is CP Marine, LLC and the contract number is N6264521P0019

2. What is the total award value (size) of the current contract, which is presently ongoing by the Incumbent vendor?

Answer: The Government cannot share this information. Please submit a FOIA request if this information is needed

3. Is this a completely new requirement or is there an incumbent? If the latter, are you able to provide the associated incumbent vendor name and contract number?

Answer: See answer to Question 1

4. Could you kindly confirm whether this initiative represents a new undertaking, or is there an incumbent currently delivering these services? If an incumbent exists, may we request the relevant details of their contract, including the contract number?

5. Could you share the anticipated contract value associated with this opportunity?

Answer: No, the Government will not disclose this information

6. Is this a re-compete contract. If so, did the incumbent do a good job on the previous contract?

Answer: See answer to Question 1 for recompete status. Additionally, the Government cannot share past performance information of the incumbent contractor

7. Can you also give us the contract number(PIID) on the previous contract as well as the level of e ort for the current contract?

Answer: See answer to Question 1 for previous contract number. Additionally, the Government cannot share level of e ort information. Please submit a FOIA request if this information is needed

8. Is this a re-compete contract. If so, did the incumbent do a good job on the previous contract?

Answer: See answer to Question 6

9. The contractor shall have a current (i.e., not more than three years old) CMMC certificate in

SPRS issued by an accredited CMMC Third Party Assessment Organization (3PAO) at the required CMMC level. The description of CMMC levels is available at https://www.cmmcab.org/. LTR Question — What is the required CMMC level?

Answer: The Cybersecurity Maturity Model Certification (CMMC) has three levels: Level 1 (Foundational), Level 2 (Advanced), and Level 3 (Expert), each with increasing cybersecurity requirements for protecting sensitive data within the Department of Defense (DoD) supply chain. For this requirement, a Level 1 (foundational) is required. With regards to the DoD 8140 - CSWF the individual should have at a minimum COMPTIA Security + or an equivalent certification. Additionally, PWS Section 6.5.4.1 has been updated via amendment 02 to include this information.

10. How are emergency hours (to respond to on-call services) should be included in the monthly fixed price?

Answer: Per PWS Section 1.7.3.1, additional service hours will be approximately 5% of main contract e ort. The cost of these services shall be included in the monthly fixed price in the o eror’s proposal.

11. Would it be possible to provide a breakdown (numbers and locations) of hardware (PACS and non-PACS workstations, servers, storage, networks, imaging devices, and other hardware)?

Answer: All NMCP PACS maintained system hardware is located at NMCP or one of the local clinics. Managed devices are addressed in 5 - class C subnets. Not all addresses are used and there are approximately 500-600 virtual and physical devices. There are approximately 55 PACS reading stations and about the same amount of physical and virtual servers. The remaining IPs are imaging modalities, various management interfaces for servers, SAN, network switches, etc. Administrators need to be knowledgeable in all aspects of the listed areas, allowing them to interact smartly with other hospital administrators to e ectively maintain the systems and user functionality.

12. Please provide a breakdown of contactor FTEs and positions (e.g., PACS Senior Engineer, PACS Web Technology Support, Radiological Imaging Workflow Services, etc.) currently supporting NMCP PACs.

Answer: See PWS Part 7, Attachment 3 for estimated workload data.

13. Are there page limitations to Item #5 Past Performance Summary Sheets and Item #8

Technical Description of Items/Services?

Answer: Please refer to Attachment I, Amendment 01, and Attachment II for detailed information on past performance submission. The Technical Description of Items/Services is being removed for clarity per Attachment I, Amendment 02. All technical capability information should be submitted under Section 3.d.4 - Technical Capability with a 5 page limit.

14. Should Items #1 - #8 be integrated into one document and submitted as a pdf file? Should pricing information (Item #6) be submitted as a separate file?

Answer: Each evaluation factor shall be submitted as a separate volume. The Government does not have a preference on file format. Additionally, administrative information such as cover sheet, table of contents, and representations and certifications can be submitted as a separate volume.

15. Please share the incumbent’s name and contract number.

16. Can the government provide the incumber contract number?

17. Does the government require the o eror to submit Technical Capability, Past Performance, and Pricing as a single volume or as three separate volumes?

Answer: See answer to Question 14

18. Regarding the SF 1449 Continuation Sheet, there are Travel CLINs listed. Will the government establish a ceiling for all Travel CLINs across the base and option periods?

Answer: Yes, a ceiling for Travel CLINs will be established and included in resulting award.

O erors need not propose pricing for Travel CLINs.

19. Would the government clarify the number of key personnel required?

Answer: As stated in PWS Section 1.12, key personnel include a contract manager and an alternate contract manager. The alternate contract manager will be contacted in the event the contract manager is unavailable. Both individuals are considered key personnel.

20. Would the Government clarify whether or not resumes for key personnel are required and which section of the proposal would the resumes be included?

Answer: Resumes are not required for key personnel

21. Does the government expect key and alternate key personnel to be additional duties to proposed sta members being o ered working on site or are these o -site overhead sta ?

Answer: The government does not expect key and alternate key personnel to be additional duties to proposed sta members being o ered work on site. The government is not dictating, one way or the other, if the contract manager and alternate contract manager will be on site or o site or how the cost of these individuals is accounted for by the o eror.

22. Would the Government allow a 1-page executive summary for inclusion that would not count against the 5-page technical volume?

Answer: No the Government will not allow a 1-page executive summary. Please submit proposals per Attachment I, Amendment 02.

23. Can the Government clarify no page limit for the past performance volume? Please refer to Attachment I, Amendment 01, and Attachment II for detailed information on past performance submission.

Answer: While there is no page limit, contractors may not reformat the project summary sheet nor the past performance questionnaire. The Government will only evaluate up to three (3) past performance references.

24. Would the Government consider allowing ‘self-assessment’ certifications for companies currently in process of obtaining CMMC Level 2 while obtaining the third-party audit within the first year of award?

Answer: The COR has the final say as to whether a certification meets the necessary criteria to be indicative of an individual’s skills related to maintaining NMCP PACS-related systems.

These certifications are outside of the minimum requirements by DHA to allow administrative access to government systems.

25. Can the government provide LOE FTE hours?

Answer: See answer to Question 12.

26. Would the government consider adding optional CLINs for O erors to price the ‘emergency operations support’ and ‘24/7 support’ separately from the normal daily operations bid?

Answer: No, the Government will not consider additional CLINs. Additionally, see answer to Question 10.

27. Will the government provide an annex or attachment detailing the current PACS enterprise by devices; appliances; software license; OEM agreements; and visual diagrams?

Answer: See answer to Question 11. Additionally, requested documentation contains too many IP addresses, etc. that cannot be shared to the public.

28. Can the government clarify the level of training and frequency of training?

a. Can the government provide the percentage of time existing sta performed training tasks and support?

Answer: Training is an ongoing task and does not have set times. Training is performed mostly Ad-hoc. Our QC techs and IT admins need to be experts on all workflow and processes in the department

b. Will the government provide the frequency training will occur and the quantity of individuals receiving the training?

Answer: See above answer in section a.

c. Will the training be in person or virtual (for remote or distant medical facilities that are supported by the enterprise PACS system or supported by the enterprise contract personnel)?

Answer: Training consists of both in person and collaborative remote sessions via MS teams, etc.

29. What is the di erence is between technical capability and technical description? Is the Technical Description included in the 5 pages for Technical Capability? Please clarify, and if the Technical Description is a separate Factor, please include a page limit.

Answer: See answer to Question 13.

30. FAR 52.222-42 Statement of Equivalent Rates for Federal Hires is missing. Is this an oversight? Please provide a statement of equivalents for the positions. (GS Equivalent/SCA Code).

Answer: We have added this clause via full text in addition to its inclusion in FAR 52.212-5 per this amendment.

31. Since this is a non-personal services contract (section 1.1) the Furlough process described in this section for contractor personnel is inconsistent with existing labor regulations and FAR (FAR 37 / Subpart 37.101). Specifically, there will be no employer-employee relationship between the government and the contractor sta (i.e., they will not be government employees) we are unclear under the authority the government will have to furlough a person that is not a government employee. Request the government remove this clause and make it consistent with prevailing labor laws and regulations with respect to furlough authority to non-government employees.

Answer: The purpose of PWS Section 1.7.3.2 is to notify o erors that in the event of a government furlough, contract personnel will be assigned as either mission essential or not.

Mission essential personnel will be required to report to work during a government furlough.

Non-mission essential personnel will not be required to report to work during a government furlough. The Government will not remove this paragraph from the PWS.

32. Withholding funding on awarded FFP contracts during government shutdown is inconsistent to current and historical funding practices for FFP contracts considering the contract is expected to be fully funded for the performance period and the contractor is assuming all risks to perform requirements specified in the PWS. Recommend the government remove this section/clause or change the contract terms from FFP to T&M to accommodate this uncertainty.

Answer: Funding is expected to be obligated in full at the beginning of each period of performance for the entire period of performance. However, in the event funding is not available at the beginning of a period of performance due to government furlough or continuing resolution, the Government has the ability to execute option periods subject to availability of funding in accordance with FAR 52.232-18. This contracting clause is being added to the solicitation via amendment 02. The Government will not change the contract type from an FFP to a T&M.

33. Request the government confirm all PACS components contracts are covered under manufacturer warranty or maintenance service contracts.

Answer: Yes. Maintenance contracts are the normal process for our systems, although the PACS o ice is expected to repair/troubleshoot as much as possible without possibility of harming functionality / warranty of the systems.