HT940625R0006 - Conformed Synopsis_Solicitation via Amendment 02.pdf

SEE ADDENDUM

(No Collect Calls)

HT940625R0006 12-Mar-2025

b. TELEPHONE NUMBER

726-203-0055

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 14 Apr 2025

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

HT94069. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

BENJAMIN REICHLIN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

DHA CONTRACTING OFFICE TIDEWATER HT9406

7700 ARLINGTON BLVD

FALLS CHURCH VA 22042

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE HT0242 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NAV MED CNT PORTSMOUTH VA - MM

SHERRON PURYEAR

ATTN SUPPLY OFFICER BLDG 250

54 LEWIS MINOR STREET

PORTSMOUTH VA 23708-2297

TEL: 757-953-7461 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$19,500,000

NAICS:

541990

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF71

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

HT940625R0006

Section SF 1449 - CONTINUATION SHEET

GENERAL INFORMATION

SCLS

In accordance with the Service Contract Labor Standards (SCLS), the following Wage Determination applies to this task order: 2015-4341, Revision Number 29. Department of Labor Wage Determinations can be found at the following website: https://sam.gov/

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 6 Months Engineering and Auditing Services

FFP

Contractor shall provide performance based support services in accordance with (IAW) the Performance Work Statement for Engineering and Auditing Services.

FOB: Destination R499

NET AMT

0002 1 Job Travel

FFP

Contractor may be required to travel during contract performance in accordance with (IAW) the Performance Work Statement (PWS).

1001 12 Months OPTION Engineering and Auditing Services

FFP

Contractor shall provide performance based support services in accordance with (IAW) the Performance Work Statement for Engineering and Auditing Services.

1002 1 Job OPTION Travel

FFP

Contractor may be required to travel during contract performance in accordance with (IAW) the Performance Work Statement (PWS).

2001 12 Months OPTION Engineering and Auditing Services

FFP

Contractor shall provide performance based support services in accordance with (IAW) the Performance Work Statement for Engineering and Auditing Services.

2002 1 Job OPTION Travel

FFP

Contractor may be required to travel during contract performance in accordance with (IAW) the Performance Work Statement (PWS).

3001 12 Months OPTION Engineering and Auditing Services

FFP

Contractor shall provide performance based support services in accordance with (IAW) the Performance Work Statement for Engineering and Auditing Services.

3002 1 Job OPTION Travel

FFP

Contractor may be required to travel during contract performance in accordance with (IAW) the Performance Work Statement (PWS).

4001 12 Months OPTION Engineering and Auditing Services

FFP

Contractor shall provide performance based support services in accordance with (IAW) the Performance Work Statement for Engineering and Auditing Services.

4002 1 Job OPTION Travel

FFP

Contractor may be required to travel during contract performance in accordance with (IAW) the Performance Work Statement (PWS).

5001 6 Months OPTION Engineering and Auditing Services

FFP

Contractor shall provide performance based support services in accordance with (IAW) the Performance Work Statement for Engineering and Auditing Services. 6-month extension IAW FAR 52.217-8

5002 1 Job OPTION Travel

FFP

Contractor may be required to travel during contract performance in accordance with (IAW) the Performance Work Statement (PWS). 6-month extension IAW FAR 52.217-8

PWS

Department of Defense Defense Health Agency Performance Work Statement

Digital Imaging Network Picture Archive and Communication System (DINPACS) Workflow Analysis and Training

Naval Medical Center Portsmouth, VA Directorate for Clinical Support Services/Radiology Department

Solicitation Number: HT940625R0006 Version: 1 Date: 26 March 2025

PART 1

1.0 GENERAL INFORMATION

1.1. This is a non-personal services contract to provide Digital Imaging Network Picture Archive and Communication System (DINPACS) Information Technology (IT) Engineering and Administration, and Quality Control / Quality Assurance (QC/QA) Workflow Analysis and Training Support.

1.2. Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items for non-personal services necessary to perform Digital Imaging Network Picture Archive and Communication System (DINPACS) Information Technology (IT) Engineering and Administration, and Quality Control / Quality Assurance (QC/QA) Workflow Analysis and Training Support as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this PWS.

1.3. Background: The purpose of this requirement is to provide contractor expertise in the areas of Picture Archive and Communication System (PACS) IT Engineering and Administration, and Radiographic QA (Quality Assurance) to include QC (Quality Control) of the radiographic images and assurance that demographic information inherent in the digital images is correct, workflow analysis and training. Naval Medical Center Portsmouth (NMCP) supports multiple PACS users across DHA. The services provided shall meet the requirements to properly support and maintain the Naval Medical Center Portsmouth (NMCP) PACS and all related systems and subsystems.

Additionally, NMCP supports multiple Enterprise PACS users across the DHA Network, and, as such, these services must meet the requirements to support the Radiology Department located at NMCP and its associated Branch Health Clinics (BHCs) and Tricare Prime Clinics (TPCs), NMCP Teleradiology partners, Defense Health Network-Atlantic and Defense Health Agency Enterprise PACS NMCP spoke sites. NMCP supports approximately 300,000 radiology exams annually. See Attachment I – NMCP BHCs, TPCs, and PACS Spoke Sites for a list of all sites that will be supported by this requirement.

1.4. Objectives: The contractor shall provide daily administration and support, troubleshooting, training, workflow, and medical technology advice in several PACS related areas including, but not limited to, computer workstations, server systems, computer and server based networking, storage area networks, x-ray image acquisition, documenting and reporting all radiological image quality and workflow deficiencies, providing training to the x-ray technologist staff in areas such as patient positioning, imaging techniques and protocols, etc., specialized PACS clinical and radiology staff training in addition to generic PACS training, making presentations at quality control meetings, and providing statistical reports to the Government PACS Administrator and the Radiology Department Head. The contract IT personnel shall perform a wide range of high-level professional and technical support in the engineering services of the PACS.

1.4.1. The contractor shall provide total independent support of the Naval Medical Center Portsmouth DINPACS System and, as such, shall provide any required support to maintain the entire system to include daily maintenance, upgrades, updates and other services to ensure a minimum 98% uptime system performance.

1.5. Scope: Contractor employees performing services under this contract will be controlled, directed, and supervised at all times by management personnel of the Contractor. Contractor management shall ensure that employees properly comply with the performance work standards outlined in the PWS. The tasks, duties, and responsibilities set forth in this contract shall not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, or providing direct personal services to any Federal employee. The Government shall control access to the facilities and shall perform the inspection and acceptance of completed work.

1.6. Period of Performance (PoP):

Base Period of Performance (inclusive of 1 month transition-in period): 01 June 2025 – 30 November 2025 Option Period 1: 01 December 2025 – 30 November 2026 Option Period 2: 01 December 2026 – 30 November 2027 Option Period 3: 01 December 2027 – 30 November 2028 Option Period 4: 01 December 2028 – 30 November 2029 Optional 6-Month Extension (IAW 52.217-8): 01 December 2029 – 31 May 2030

1.6.1. Transition:

1.6.1.1. Transition-in period: Full performance start date is 01 June 2025. Transition-in performance is defined as a one-month period in which the selected contractor works with the incumbent contractor and the MTF to ensure all performance requirements are understood and all personnel are trained on MTF-specific requirements. During the transition-in period, the contractor shall prepare to meet all contract requirements and ensure incoming personnel are functionally trained and qualified on the full performance start date except cybersecurity requirements, which must be fully adhered during transition and full performance periods. Any personnel that onboard after this transition-in period shall be trained and qualified within 30 days of onboarding.

1.6.1.1.1. The contractor shall comply with transition-in requirements of the DHA, as listed in paragraph 1.11.1, for contractors needing to be issued Common Access Card (CAC) identification, including Department of Defense (DoD) and DHA-directed training and forms submission, prior to network access.

1.6.1.2. Transition-out period: The transition-out plan shall facilitate the accomplishment of a seamless transition from the incumbent to an incoming contractor/Government personnel at the expiration of the contract. See Part 7, Technical Exhibit 1.

1.6.1.2.1. The contractor shall comply with transition-out requirements of the DHA for contractors who have been issued a CAC or who generate “records”, as defined by DoD (records manual), including DoD-directed disposition of records, and others displayed on the In/Out (I/O) Processing Portal.

1.7. Administrative Specifications

1.7.1. Place of performance: The primary place of performance for contract personnel will be at the Naval Medical Center Portsmouth (NMCP) located at 620 John Paul Jones Circle, Portsmouth, VA 23708, Building 2, within the Radiology Department. A majority (estimated 95%) of the work will be at this location. The contract personnel may be required to travel to supported BHCs and TPCs approximately 5% of the time. BHCs and TPCs associated with this contract are located within a 45 miles radius of NMCP.

1.7.2. Recognized Federal holidays: The level of support required on holidays is the same as the support required on weekends. On Call coverage is required every day of the year, including holidays.

1.7.3. Hours of operation: Typically, the contractor is responsible for conducting business Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

Additionally, the contractor is responsible for on-call services that may be required on an emergency basis due to mobilization requirements, natural disasters, or in the event of an unforeseen emergency anytime during the day or night, including holidays, and are to be provided by the contract personnel on an on-call basis, as NMCP operates 365 days per year, 24 hours a day. The determinations of circumstances which constitute an emergency are the responsibility and prerogative of the Medical Treatment Facility (MTF) Director, or the designated command representative.

1.7.3.1. Schedules / Work Matrix for all personnel shall be coordinated with the Government’s Radiology PACS Administrator/COR in accordance with the MTF’s scheduling policies. Any changes to the schedule shall be submitted to the Government’s Radiology PACS Administrator 48 hours in advance of the schedule being changed.

At all times, during working hours, the contractor shall be able to provide onsite IT and QC support. At all times, the contractor shall be able to provide remote support. The contractor should make every effort to minimize interruption in services. This requirement historically has required effort beyond normal services hours. The contractor should expect that additional service hours will be required occasionally, which is estimated at five (5) percent. The contractor will have total control in determining how to support the required additional services. The contractor’s price shall be inclusive of the cost of additional effort to include but not limited to overtime and shift premiums.

1.7.3.2. Mission Essential Personnel

Unless otherwise authorized by a defense appropriations bill, contractors will not be reimbursed by the Government for services rendered during a furlough or shut down. In the event of a Government furlough, the MTF Director will determine which contract personnel are considered essential personnel who must report to work. All other contract personnel will be furloughed until the Government shutdown ends or they are contacted by the COR and/or the Government’s Radiology PACS Administrator and notified that they have become essential personnel.

Contract personnel under this contract are considered misison essential.

1.7.4. Emergency Services: On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours.

1.8. Contractor travel: Contractor shall be authorized travel expenses consistent with the cost principles and procedures in Federal Acquisition Regulation (FAR) Part 31.2, Travel Costs and the limitations of funds specified in this contract. All travel requires Government approval/authorization and notification to the Contracting Officer Representative (COR) in advance of travel occurring. Reimbursement will not be provided for travel within a 45-mile radius of NMCP. Estimated travel requirements are as follows:

1.8.1. Travel may be necessary to support the BHCs and TPCs that are located no more than a 45-mile radius from NMCP. See Attachment I, “Branch Health Clinics and Tri Care Prime Clinics” section for list of branch health clinics that may require travel.

1.8.2. Travel may be required to support occasional off-site PACS / Network System training courses as specified by the MTF. The contractor shall not incur training and travel costs without the necessary obligations of funds.

1.9. Other Direct Costs (ODC): RESERVED

1.10. Quality

1.10.1. Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to uidentify, prevent, and ensure nonrecurrence of defective services. The contractor’s QC program is the means by which the work complies with stated requirements. The QC plan (QCP) shall be submitted within 30 days of contract award. After acceptance of the Quality Control Plan (QCP) the contractor shall receive the KO’s acceptance in writing of any proposed change to his QC system. See Part 7, Technical Exhibit 1 - CDRL A001.

1.10.2. Quality assurance (QA): The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan provides a systematic method for the Government to evaluate performance and to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.11. Contractor personnel

1.11.1. CAC requirements: For all contractors who will work in Government facilities, the Facilities Security Officer (FSO)/Company's Security point of contact (POC) will provide the Government all the required information per the DHA CAC request process current version 2.1, January 2018, or more recent when updated. See process attached at Part 7 Section 7.1.1 of the PWS. A CAC is the standard identification for eligible DoD contractor personnel.

1.11.1.1. The contractor shall return all CACs to the COR upon the departure of the contractor(s).

1.11.2. Contractor onboarding and training. The contractor shall complete all requirements, training, and forms as prescribed in the following requirements:

1.11.2.1. The DHA’s “Onboarding Checklist for Contractor Employees” is located at the DHA Onboarding and Offboarding Portal at https://info.health.mil/cos/admin/hr/IO/SitePages/Home.aspx

1.11.2.2. The DHA’s contractor training instructions embedded at Part 7 Section 7.1.2. (Government (DHA) requirements development staff must cut/paste onboarding checklist at https://info.health.mil/sites/DOP/OnboardingCtr/Contractor_OnBoarding_Checklist.pdf and embed most up-to-date form in Part 7, Section 7.1.2.)

1.11.2.3. The contractor shall comply with onboarding requirements of the DHA for contractors needing to be issued CAC identification, including DoD- and DHA-directed training and forms submission, prior to network access, as displayed in the In/Out-Processing Portal at: https://info.health.mil/cos/admin/hr/IO/SitePages/home.aspx (note: Public Key Infrastructure (PKI)-restricted, printed versions available).

1.11.3. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.11.4. Key control: The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE:

All references to keys include key cards. No keys issued to the contractor by the Government shall be duplicated.

The contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the CO.

1.11.4.1. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the CO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

1.11.4.2. The contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the CO.

1.11.5. Lock combinations: RESERVED

1.12. Key Personnel (Contractor): The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the KO. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30 p.m. Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.13. Data rights: RESERVED

1.14. Reporting

1.14.1. Contractor Manpower Reporting (CMR): RESERVED

1.14.2. Non-Disclosure Agreement (NDA): All contractor personnel who will obtain access to proprietary, classified, or confidential information or any information release of which is protected or governed by law or regulation associated with DHA acquisitions shall be required to complete and sign a DHA contractor NDA (DHA Form 49) prior to beginning work on the subject contract. The contractor shall execute an NDA on behalf of the company and shall ensure that all staff assigned to, including all subcontractors and consultants, or other personnel performing on contract/Task order execute an NDA protecting the procurement sensitive information of the Government and the proprietary information of other contractors. The NDA shall be executed not later than first day of employment and to be renewed upon exercising a contract option period. Assignment of staff who has not executed this statement or failure to adhere to this statement shall constitute default on the part of the contractor.

The contractor shall maintain originally signed NDAs of individual employees and provide copy to the COR.

1.14.3. Government’s COR: The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and/oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractor's performance and notifies both the KO and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

Name of COR: John W. Gragg COR Email Address: john.w.gragg.civ@health.mil COR Telephone Number: 757-953-1161

1.14.4. Post award conference/periodic progress meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart

42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO or COR will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.15. Contractor Identification

1.15.1. Contractor personnel performing services in a contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. All contractor personnel shall identify themselves as contractor support personnel in all forms of communication with all entities with whom the MTF has business dealings. The contractor shall answer all telephone calls and have a personalized voice message with an introductory statement that includes the fact that the person is contractor support personnel. Ensure all those with whom the contracted personnel interact in any face-to-face dealings while supporting the MTF understand that the person is contractor support personnel. Include a title block in all emails that states the fact that the person is contractor support personnel.

1.15.2. Contractor personnel will be required to attend meetings or otherwise communicate with Government and/or other contract representatives to meet the requirements of this contract. Contractor personnel shall make their contractor status known during introductions.

1.15.3. Contractor personnel, while performing in a contractor capacity, are prohibited from using their retired or reserve component military rank or title in any written or verbal communications associated with the contracts in which they provide services.

1.16. Contractor Access to Health Affairs (HA)/DHA Network(s)

1.16.1. FSO/Company's Security POC shall notify the DHA Personnel Security Office after being awarded a contract that requires access to a DoD system. Contractor personnel requiring access to the HA/DHA networks for performance of their tasks require a background investigation and the security awareness training. The contractor shall be prepared for this process as it could take two (2) or more weeks. The FSO/Security POC shall submit a Standard Form (SF) 86 to DHA's Personnel Security Office for a background investigation.

1.16.2. Company's FSO/Security POC must notify the Personnel Security Office when the contractor has submitted the SF-86. The FSO/Security POC, or the COR must notify the DHA Personnel Security Office in writing of a contractor's termination from the contract, including the termination date.

1.17. Personnel Security

1.17.1. The contractor shall comply with DoD 8570.01-M, “Information Assurance Workforce Improvement Program, CH4” November 10, 2015 as amended; 8500.01, “Cybersecurity”, dated March 14, 2014; DoD Manual (DoDM) 6025.18, “Implementation of the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule Compliance in DoD Health Care Programs” dated March 3, 2019, Department of Defense Instruction (DoDI)

6025.18 “HIPAA Privacy Rule Compliance in DoD Health Care Programs”, dated March 13, 2019; and DoDM

5200.02 “Procedures for the DoD Personnel Security Program (PSP),” incorporation change 3, effective September

24, 2020. Contractor responsibilities for ensuring personnel security include, but are not limited to, meeting the following requirements:

1.17.1.1. Follow the DHA Personnel Security Office guidelines for submittal of security clearances. Contact the DHA Personnel Security Office for guidance on the appropriate background investigation required for personnel on the contract. The DHA Personnel Security Office can be reached at (703) 275-6038.

1.17.1.2. Initiate, maintain, and document personnel security investigations appropriate to the individual’s responsibilities and required access to Controlled Unclassified Information (CUI).

1.17.1.3. DHA Personnel Security Office does not deny any access to any automated information system (AIS), network, or Controlled Unclassified Information (CUI). If a contractor receives an unfavorable background investigation, the request for access will be sent back to the FSO for further action. Any unfavorable adjudication will result in DHA Personnel Security Office not signing off on any access request.

PART 2

2.0 DEFINITIONS, ACRONYMS, AND APPLICABLE PUBLICATIONS/INSTRUCTIONS

2.1. Definitions:

2.1.1. Category D: Information Technology (IT) and Telecommunications Services (called D-Services)

2.1.2. Category R: Support (Professional/Administrative/Management) Services (called R-Services)

2.1.3. Contracting Officer (CO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting Officer’s Representative (COR): An individual, including a contracting officer’s technical representative (COTR), designated and authorized in writing by the CO to perform specific technical or administrative functions. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. Nonpersonal services contract: a contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

2.1.6. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance. The Government may either prepare the QASP or require the offerors to submit a proposed quality assurance surveillance plan for the Government’s consideration in development of the Government’s plan.

2.2. Acronyms:

AHLTA Armed Forces Health Longitudinal Technology Application AIS Automated Information System AMA American Medical Association APL Approved Products List APL AQL Acceptable Quality Level ARRT Acquisition Requirements Roadmap Tool ARRT American Registry of Radiologic Technologists ASRT American Society of Radiologic Technologists ATO Authority to Operate B2B Business-2-Business CAC Common Access Card CAP Cloud Access Point

CCEVS Common Criteria Cybersecurity Evaluation and Validation Scheme CDI Covered Defense Information CE Computer Environment CDRL Contract Data Requirement List CHCS Composite Health Care System CIO Chief Information Officer CJCSM Chairman of the Joint Chiefs of Staff Manual CMMC Cybersecurity Maturity Model Certification CMR Contractor Manpower Reporting CNSSI Committee on National Security Systems Instruction CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative CSP Cloud Service Provider CSSP Cyber Security Service Provider CUI Controlled Unclassified Information DAD-A Deputy Assistant Director for Acquisition DC3 DoD Cyber Crime Center DD Form 254 Department of Defense Contract Security Requirement List (if applicable) DB Design-Build DBB Design-Bid-Build DFARS Defense Federal Acquisition Regulation Supplement DHA Defense Health Agency DINPACS Digital Imaging Network Picture Archive and Communications System DISA Defense Information System Agency DoD Department of Defense DoDD Department of Defense Directive DoDI Department of Defense Instruction DON Department of the Navy DSAs Data Sharing Agreements DSAA Data Sharing Agreement Application DMZ Demilitarized Zone DoDM Department of Defense Manual DPCLO DHA Privacy and Civil Liberties Office DUA Data Use Agreement eMSM Enhanced Multi-Service Markets EULA End User License Agreement EVM Earned Value Management FAR Federal Acquisition Regulation FCI Federal contract information FE Facilities Enterprise FedRAMP Federal Risk Authorization and Management Program FISMA Federal Information Security Modernization Act FRCS Facility Related Control Systems FSO Facilities Security Officer FTE Full Time Equivalent HA Health Affairs HIPAA Health Insurance Portability and Accountability Act HCA Head of the Contracting Activity HIS Hospital Information System HIT Health Information Technology IGCE Independent Government Cost Estimate IA Information Assurance IO Initial Outfitting I/O In/Out Processing Portal

IPR In-Progress Review IPv Internet Protocol Version IS Information System ISP Internet Service Provider IT Information Technology ISCM Information Security Continuous Monitoring IV&V Independent Verification & Validation KO Contracting Officer MedCOI Medical Community of Interest MHS Military Health System MID Management Information Department MIL-STD Military Standard MTFs Military Treatment Facilities NCR National Capitol Region NDA Non-Disclosure Agreement NIAP National Information Assurance Partnership NIST National Institute of Standards and Technology NMCP Naval Medical Center Portsmouth OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPM Office of Personal Management OSD Office of the Secretary of Defense P-ATO Personal Authorization to Operate PACS Picture Archive and Communication System P&R Personnel and Readiness PGI Procedures, Guidance and Information PDT Project Delivery Team PHI Protected Health Information PII Personally Identifiable Information PIT Platform Information Technology PK Public Key PKI Public Key Infrastructure POA&M Plan of Action and Milestones POC Point of Contact PMO Program Management Office PoP Period of Performance PP Personal Property PPSM Ports, Protocols, and Services Management PRS Performance Requirements Summary PSP Personnel Security Program PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan RIS Radiology Information System RFP Request for Proposal RFQ Request for Quotation RMF Risk Management Framework SP Special Publication SPRS Supplier Performance Risk System SRM Sustainment, Restoration and Modernization SRG Security Requirements Guides STIG Security Technical Implementation Guides

TOS Terms of Service US United States UFC Unified Facilities Criteria VPN Virtual Private Network XML Extensible Markup Language

2.3. Applicable Publications, DHA Administrative Instructions (AI), etc.

PART 3

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The Requiring Activity Authority has assessed the need for Government Furnished Property, Equipment, and Services and determined:

3.1. Services: The Government:

☒ Will NOT provide Government Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

3.2. Facilities: The Government:

☒ WILL provide Facilities in support of this contract/task orders. The Government provided Facilities are described below:

Contract personnel shall utilize the command’s helpdesk system to track, document and complete all work assignments. The hospital Management Information Department (MID) shall provide the helpdesk tools necessary to perform this requirement. Coordination shall be provided by the government PACS Administrator.

3.3. Utilities: The Government:

☒ WILL provide Utilities in support of this contract/task orders. The Government provided Utilities are described below:

All related utilities (power, data, etc) in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS

3.4. Equipment: The Government:

☒ WILL provide Equipment in support of this contract/task orders. The Government provided Equipment is described below:

The Government will provide telephones, pagers, facsimile machines, copiers and computer equipment to include laptops and a wireless hot spot communication device for use in performance under this contract/task order. This equipment is authorized for transaction of official Government business only and shall not be used for personal business. Personal long distance calls are not authorized and the cost of all personal long distance calls made by contractor or subcontractor employees may be deducted from the contractor/s invoice payments. Telephones, facsimile machines and computer equipment to include laptops are subject to communications security monitoring at all times. Contractor and subcontract employees may be issued keys signed for at scheduled and unscheduled key control inspections. The contractor shall be required to reimburse the Government for lost keys, or lockset (if lockset is required to be replaced) as a result of lost keys. The cost of replacement of keys/locksets may be deducted from payments to the contractor. Items issued will remain the property of the Government and the contractor will maintain proper accountability of issued equipment. Equipment shall not be removed from the facilities shown in paragraph 3.2 above, unless otherwise specified in the PWS. They are to be used, turned in and/or disposed of as directed by the COR or KO.

3.4.1. Procurement Integrated Enterprise (PIEE), GFP Module Application The contractor shall be responsible for obtaining and maintaining access, training and successful operation of the PIEE/GFP Module application for the entirety of the contract/task order PoP. The PIEE GFP Module application is located at the following website: https://wawf.eb.mil/piee-landing/. Access to PIEE/GFP Module application training materials and in-depth information applicable to the contractor’s responsibilities regarding GFP can be found at the following website: https://dodprocurementtoolbox.com/.

Contracting Office Responsibilities:

The Contracting Office shall ensure close coordination and validation of the GFP items with the COR and DHA Accountable Property Officer prior to uploading the GFP Attachment into the PIEE/GFP Module. At the time GFP is anticipated and identified, the Government will upload the GFP Attachment into the PIEE/GFP Module. It is the Contracting Office’s responsibility to prepare, upload and maintain the GFP Attachment in the PIEE/GFP Module in accordance with the GFP Attachment instructions provided at the DoD Procurement Toolbox. The KO and COR shall manage and keep an inventory of any GFP associated with contracts awarded through DHA, in accordance with applicable FAR Part 45, DoD FAR Supplement (DFARS) 245 with respective clauses, DHA AI 095 and PD 45- 01 following the change in disposition of items listed on that PIEE/GFP Module Attachment.

The contracting office will also review, acknowledge, reject and/or approve shipment orders provided by the contractor as appropriate. Functional roles can be determined within the Contracting Office, and requested within the PIEE/GFP Module system.

Contractor Responsibilities:

A key contractor responsibility is to work with the KO and COR to ensure the PIEE/GFP Module data, to include the PIEE/GFP Attachment, provides a timely, complete and accurate accounting of the GFP applicable to the contract/task order. Contractors are required to report the receipt of any GFP shipped to them, regardless of whether it is listed on the GFP Attachment for their contract. Similarly, contractors are required to utilize the GFP Module application in conjunction with the shipment of GFP to the Government, or in reporting Property Loss of GFP issued (such as destruction or loss). Discrepancies or disputes regarding property shipped to or shipped from the contractor must be reported via the GFP Module application, with the KO having authority over final designation of status.

The contractor shall report semi-annually 100% inventories, reconciliations, and final disposition of GFP provided by the government. Final invoices will not be paid pending GFP reconciliation. Contractors shall be aware of and ensure compliance with applicable FAR Part 45, DFARS 245 and 252.245, Defense Pricing and Contracting Policies, Procurement Integrated Enterprise Environment Standards, DHA Administrative Instruction 094 and DHA Guidance.

3.5. Materials: The Government:

☒ Will NOT provide Materials in support of this contract/task order. As a result, this paragraph is Not Applicable.

PART 4

4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1. Services: The Contractor:

☒ Will NOT provide Contractor Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

4.2. General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work listed under Section 5 of this PWS.

4.3. Secret Facility Clearance: Not Applicable

4.4. Materials: Not Applicable

4.5. Equipment: Not Applicable

4.6. Facilities: Not Applicable

PART 5

5.0 SPECIFIC TASKS

5.1. General Requirements

5.1.1. Technical, Engineering and Systems Support Services

5.1.1.1. The contractor shall provide a full range of services and/or tasks associated with the technical, engineering and systems aspects of the Digital Imaging Network Picture Archiving System (DINPACS) and Radiation Oncology PACS solutions within the PACS Section of the Radiology Department at the Naval Medical Center Portsmouth, VA (NMCP). The contractor lead and contract personnel shall work closely with the government to support the day-to-day operations of the system. The Radiology Department Head has overall authority of the systems, with the government in charge of day-to-day operations. The contractor personnel shall document and report all requirements and deficiencies to the government Radiology PACS Administrator. The contract personnel shall perform diagnostic and troubleshooting techniques to support the PACS network, RIS Interface, Database, core server and workstation environment, data flow and storage, system security, updates and patches, tele-radiology, and patient studies. The contract personnel shall utilize software and/or applications to support the updates to PACS computer systems including the development and use of scripts, and programs to support the effectiveness of updating the enterprise environment. Any changes to the system, which includes automatic updates, group policies, patches, scripts, etc., must be completed in a manner that has been validated by the PACS manufacturer or the DHA PACS Office prior to implementation. If requested/required, a daily report shall be provided to the government Radiology PACS Administrator to help in the development and maintenance of all system operating procedures (SOP).

5.1.1.2. The Contractor shall maintain and manage an enterprise level PACS. This includes the technical aspects of the system, such as servers, networks, workstations, systems software, operating systems and hardware that are used to support the daily operations of an enterprise level system. Services shall support the behavioral aspects of the system, such as imaging workflow, imaging acquisition, training and education, medical terminology, system and DoD policies and procedures, system securities (i.e., annual HIPAA and IA training). The government’s PACS Administrator shall provide technical direction on the planning and execution of the work. The contractor shall support on-call requirements of the PACS.

5.1.1.3. The contractor shall provide training to support the PACS enterprise environment. The training shall be detailed enough to allow additional government and contract personnel to provide the same level of service once the training is completed. The training and/or knowledge transfer shall be equivalent to the day-to-day operational support requirements. The government’s PACS Administrator, under the guidance of the Radiology Department Head shall define the exact nature of the training and knowledge transfer. Such technical direction and interaction shall adhere to government and professional standards and accepted protocols.

5.1.1.4. This requirement is for IT Engineers / Technicians Services to support the Radiology Department, Directorate for Clinical Support Services at the Naval Medical Center Portsmouth, VA and regional branch clinics.

Services are required Monday through Friday, fifty-two (52) weeks a year. The hours of coverage required will be identified by the Government during the hours of 6:00 am – 5:30 pm. The contractor will be required to determine actual manning needs. Manning levels must be set at a level to ensure full support of the Government needs. The Government shall not schedule its workload to reflect the contractor’s manning levels, the contractor must adjust manning levels to reflect the Government’s needs.

5.1.1.5. The contractor should expect that additional services beyond normal services hours will be required occasionally, which is estimated at five (5) percent. The contractor shall determine how to support the required additional services.

5.1.2. Quality Control/Assurance Workflow Analyst Services

5.1.2.1. This requirement is for Quality Control/Assurance Workflow Services to support the Radiology Department, Directorate for Clinical Support Services at the Naval Medical Center Portsmouth, VA and regional branch clinics.

Services are required Monday through Friday, fifty-two (52) weeks a year. Support will be required for a continuous 8.5-hour period (with an uncompensated 30-minute lunch break). The work schedule will be set by the Government during the hours of 6:00 am – 5:30 pm. The contractor will be required to determine actual manning needs. Manning levels must be set at a level to ensure full support of the Government needs. The Government shall not schedule its workload to reflect the contractor’s manning levels, the contractor must adjust manning levels to reflect the Government’s needs.

5.1.2.2. The contractor shall manage and provide support for a quality-controlled imaging environment within a radiology department enterprise level PACS. The contractor shall support the accuracy of and quality assurance for the storage of diagnostic radiological images, and patient studies within the PACS and shall have the ability to monitor and report image quality deficiencies to the Government. At times, contractor personnel shall research within the Hospital Information System (HIS) and Radiology Information System (RIS) and perform reconciliations of clinical and diagnostic radiologic exams due to PACS anomalies and acquisition modality operator errors.

5.1.2.3. The contractor should expect that additional services beyond normal services hours will be required occasionally, which is estimated at five (5) percent. The contractor shall determine how to support the required additional services.

5.1.3. Quality Control/Quality Assurance Workflow Administrative Assistant Services

5.1.3.1. This requirement is for Quality Control/Assurance Workflow Administrative Assistant services to support the Radiology Department, Directorate for Clinical Support Services at the Naval Medical Center Portsmouth, VA, and regional branch clinics. Support will be required for a continuous 8.5-hour period (with an uncompensated 30-mminute lunch break). The hours of coverage required will be identified by the Government during the hours of 6:00 am – 5:30 pm. The contractor, while allowed to request schedules, will be required to support the schedule set by the Government.

5.1.4. TASKS for PACS Senior Systems Engineer

Contract personnel shall be responsible for day-to-day on-site engineering services necessary to support the operations and maintenance of an enterprise PACS. The government shall be responsible for providing new and replacement parts including software. The contractor shall be responsible for supporting and/or performing the installation and configuration of new or replaced hardware and software components.

5.1.4.1. Install, setup, configure, maintain and monitor the daily operations of the PACS network, Cardiovascular, and Teleradiology related systems including LAN/WAN and wireless communications.

5.1.4.2. Provide day-to-day operational support management for MTF’s Radiation Oncology digital record system (hardware & software) and associated treatment planning and therapeutic equipment.

5.1.4.3. Troubleshoot, diagnose, repair and facilitate support call requirements for network communication hardware and software, including network cabling.

5.1.4.4.