HSTS01-10-Q-RES157 Janitorial Services for TSA at MKE.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

2110200RES157 PAGE 1 OF 43

2. CONTRACT NO.

3.AWARD.EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

HSTS01-10-Q-RES157

6. SOLICITATION

ISSUE DATE

03/23/2010

7. FOR SOLICITATION

INFORMATION

CALL:

a. NAME

Evelyn S. Tyndell

b. TELEPHONE NUMBER

571/227-1539

8. OFFER DUE DATE/

LOCAL TIME

04/26/2010 / 4PM

9. ISSUED BY CODE

10. THIS ACQUISITION IS 11. DELIVERY FOR

FOB

12. DISCOUNT

TERMS

U.S. DEPARTMENT OF HOMELAND SECURITY

TRANSPORTATION SECURITY ADMINISTRATION

601 SOUTH 12TH STREET

ARLINGTON, VA 20598-6025

POC: Evelyn S. Tyndell

PHONE: 571.227.1539

EMAIL: Evelyn.Tyndell@dhs.gov

UNRESTRICTED DESTINATION UNLESS

BLOCK IS MARKED

SET ASIDE: 100%FOR SEE SCHEDULE Net 30 Days

SMALL BUSINESS

SMALL DISADV. BUSINESS

13a. THIS CONTRACT IS A RATED

ORDER UNDER DPAS (15 CFR 700)

8(A) 13b. RATING

NAICS/SIC: 561720

SIZE STANDARD: $16.5M

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE

16. ADMINISTERED BY CODE

SAME AS BLOCK 9 SAME AS BLOCK 9

17a.

CONTRACTOR/OFFER

OR

CODE FACILIT

Y

18a. PAYMENT WILL BE MADE BY CODE FINCEN

U.S. Coast Guard Finance Center

TSA Commercial Invoices

P.O. Box 4111

Chesapeake, VA 23326-4111

Email: FIN-SMB-TSAInvoices@uscg.mil Fax:757-413-7314

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH

ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED. SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNI

T

23.

UNIT PRICE

24.

AMOUNT

Please see below solicitation

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt.

Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT

ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY FULL TEXT FAR 52.212-4 & FAR 52.212-5. ADDENDA ARE ARE NOT ATTACHED.

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 1 COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET

FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . YOUR OFFER ON SOLICITATION (BLOCK 5).

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR

PRINT)

30c. DATED

SIGNED

31b NAME OF CONTRACTING OFFICER (TYPE OR PRINT)

31c. DATE

SIGNED

32a. QUANTITY IN COLUMN 21 HAS BEEN 33. SHIP NUMBER

34. VOUCHER NUMBER 35.AMOUNT

VERIFIED

CORRECT

FOR

RECEIVED INSPECTED ACCEPTED, AND CONFORMS

TO THE CONTRACT,

EXCEPT AS NOTED

PARTIAL FINAL

36. PAYMENT

COMPLETE PARTIAL FINAL

37. CHECK

NUMBER

32b.SIGNATURE OF AUTHORIZED GOVT.

REPRESENTATIVE

32c. DATE 38. S/R ACCOUNT NUMBER

39.S/R VOUCHER

NUMBER

40. PAID BY

42.a. RECEIVED BY (Print)

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING

OFFICER

41c. DATE

42b. RECEIVED AT (Location)

42.c DATE REC’D

(YY/MM/DD)

42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 4/2002)

mailto:FIN-SMB-TSAInvoices@uscg.mil

TSA RFQ# HSTS01-10-Q-RES157 2

SECTION A—SOLICITATION/CONTRACT FORM

A1. General Information

Section L of this solicitation contains important information about the preparation of quotations for this acquisition. Offerors are expected to examine the schedule and all instructions and to furnish the information required by this RFQ. The offeror's initial quotation should contain the offeror's best terms from a price and technical standpoint.

A2. Issuing Office

This RFQ is issued by the Human Capital and Finance Division/Office of Acquisition of the Transportation Security Administration that is the only point of contact for this procurement. Quotations and any inquiries concerning this solicitation must be submitted via electronic mail to the following:

Evelyn S. Tyndell, Contract Specialist Office of Acquisition Transportation Security Administration

Email Address: Evelyn.Tyndell@dhs.gov

A3. Notice of Set-Aside

This procurement is issued as a total small business set aside and will be conducted in accordance with FAR Subpart 13.5. The North American Industry Classification System (NAICS) code for this acquisition is 561720 and the small business size standard for this NAICS code is $16.5 million dollars in annual receipts.

[Balance of page intentionally left blank]

[END OF SECTION A]

mailto:Evelyn.Tyndell@dhs.gov

TSA RFQ# HSTS01-10-Q-RES157 3

SECTION B—SUPPLIES OR SERVICES AND PRICES/COSTS

B1. Description of Services

The Contractor (independently and not as an agent of the Government) shall furnish all necessary labor, supplies, materials and equipment (except as otherwise authorized by the Contracting Officer) as required to provide ―Janitorial Services‖ for the Transportation Security Administration at the General Mitchell International Airport in Milwaukee, Wisconsin. Performance shall be in accordance with all provisions and specifications as stipulated herein.

B2. Pricing Structure

This contract will be firm fixed price; proposed pricing for the requirement shall be based on the following contract line items:

CLIN Description Quantity Unit Unit Price Total Price

Janitorial Services for TSA at General Mitchell International Airport (MKE) – Base Year

12 MONTH $ $

Janitorial Services for TSA at General Mitchell International Airport (MKE) – Option Year 1

12 MONTH $ $

Janitorial Services for TSA at General Mitchell International Airport (MKE) – Option Year 2

12 MONTH $ $

Janitorial Services for TSA at General Mitchell International Airport (MKE) – Option Year 3

12 MONTH $ $

Janitorial Services for TSA at General Mitchell International Airport (MKE) - Option Year 4

12 MONTH $ $

TOTAL CONTRACT VALUE $

B3. Price

The not to exceed price of this contract, if all options are exercised, is $ (To be inserted at time of award).

B4. Obligated Funding

Total funds currently available for payment and allotted to this contract are $ (To be inserted at time of award).

B5. Option Exercise Data

5.1 If the Government exercises option year one pursuant to Section F of this contract, the not to exceed price of this contract will be increased by a total amount of $ (To be inserted at time of award).

5.2 If the Government exercises option year two pursuant to Section F of this contract, the not to exceed price of this contract will be increased by a total amount of $ (To be inserted at time of award).

5.3 If the Government exercises option year three pursuant to Section F of this contract, the not to exceed price of this contract will be increased by a total amount of $ (To be inserted at time of award).

5.4 If the Government exercises option year four pursuant to Section F of this contract, the not to exceed price of this contract will be increased by a total amount of $ (To be inserted at time of award).

[END OF SECTION B]

TSA RFQ# HSTS01-10-Q-RES157 4

SECTION C—DESCRIPTION/SPECS/WORK STATEMENT

C1. Organization

Transportation Security Administration (TSA) Office of Real Estate Services (ORES) 601 South 12th Street Arlington, VA 20598-6017

Service provided at:

General Mitchell International Airport (MKE) 5300 South Howell Avenue Milwaukee, WI 53207

C2. Objective Provide janitorial services for non-leased and leased space occupied by the Transportation Security Administration (TSA) at General Mitchell International Airport (MKE). This space is dedicated to the screening of passengers; screening of checked baggage; and leased space for the support of screening operations and the TSA workforce such as the coordination center, and break/training room

C3. Background

The TSA is responsible for performing screening operations of passengers and baggage at MKE. Janitorial services are required for the non-leased and leased space occupied by the TSA personnel at MKE. Secure non-leased space service areas currently include Checkpoints C, D, and E and Checked Baggage Pods 1- 4, 6 & 7. Secure leased space service areas currently include a Supervisor Office; Coordination Center and Break/Training rooms. All service areas, non-leased and leased space, are for the exclusive use by the

TSA.

C4. Scope of Work The contractor shall provide all labor, supervision, uniforms and cleaning supplies including trash receptacle liners necessary for the janitorial maintenance service of TSA-occupied space at MKE. The contractor is responsible for removing trash from the facility and disposing of trash in dumpsters located on airport property.

The contractor shall ensure the facilities are cleaned according to all health, safety and industry standards.

4.1 TSA/MKE requires janitorial services seven (7) days a week to include cleaning, trash removal, and insect and rodent control. The amount of space requiring service is currently measured to be approximately 25,195 square feet. TSA operates 20 work shifts throughout the airport with core hours from 3:00 am through 10:30 pm. The frequency of required janitorial services shall be scheduled to meet the changes in screening space occupied, quantity of screened passengers, quantity of screened baggage, security threat levels (which may require passengers to dispose of more products leading to more waste), and weather. Unless otherwise agreed upon by TSA and the Contractor, at no additional cost, janitorial services shall be performed daily between the hours of 6:30pm and 9:30pm, EXCEPT the following janitorial services shall ALSO be performed between 8:00am and 11:00am: (i) Floor cleaning as set forth in Section 6.3.1.1; and (ii) Trash removal as set forth in Section 6.3.3.1.

4.2 Janitorial services are provided in secure areas of MKE. All employees working in this facility require Secure Identification Display Area (SIDA) badge and background investigations completed by the Airport Authority. Contractor employees must complete security training at the airport by the

Department of Aviation.

4.3 The Contractor will coordinate with airport janitorial staff to ensure complete and seamless distinction between TSA controlled areas and airport cleaned areas. This includes complying with

TSA RFQ# HSTS01-10-Q-RES157 5

any airport specific requests, within reasonable scope of the above work, and coordinating any large scale, i.e., floor stripping and waxing and work projects.

4.4 The Contractor shall use products, materials and equipment consistent with FAR clause 52.223-10

―Waste Reduction Program‖ (August 2000). Accordingly, all products and equipment shall be considered environmentally beneficial and/or recycled, phosphate-free, non-corrosive, non-flammable and fully biodegradable. The Contractor shall minimize the use of harsh chemicals that may release irritating fumes.

4.5 The Contractor shall use products and materials made from biobased materials to the extent possible without jeopardizing the intended use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable

Federal specifications and standards.

4.6 The Contractor shall use paper and paper products with recycled content conforming to EPA specifications.

4.7 All janitorial tasks to be performed at each location are designated in Attachment 1, ―MKE Janitorial

Requirements‖.

C5. Applicable Documents

Attachment 1- MKE Janitorial Requirements Attachment 2- MKE Checkpoint (Concourse) C, D, E Drawings Attachment 3- MKE Baggage Area & Break Room Drawings Attachment 4- MKE Coordination Center/Break/Training Rooms Drawing

Attachment 5—Department of Labor Wage Determination No. 2005-2581 Revision 8 dated 10/21/2009

C6. Technical Requirements/Tasks

6.1 Definitions

6.1.1 Checkpoint Passenger Screening Area (Concourses)

A. TSA identifies the start of the checkpoint as the front of the x-ray machine nearest the beginning of the checkpoint screening lane. Generally, there is one 6’ long table in front of the machine. For janitorial contract purposes we are establishing the start of the checkpoint at the beginning of the 6’ long table. If enough space is available without entering into the airports queuing area, TSA may wish to place additional tables in front of the x-ray machine. In this case the checkpoint would begin at the beginning of the table furthest from the x-ray machine.

Queuing areas and exit lanes are not included as necessary screening areas.

B. The end of the checkpoint will be either the composure tables at the end of the x-ray, the ETD machines, or the supervisor station (podiums, not offices); whichever is furthest to the rear.

The private screening room is not included as part of the designator as to where the checkpoint ends, though it is included as part of the checkpoint space to be cleaned.

TSA RFQ# HSTS01-10-Q-RES157 6

6.1.2 Checkpoint Baggage Screening Area

The checked baggage screening area will include the actual footprint of the screening and alarm resolution duties. Additionally, for automated in-line EDS-based systems, the screening area may also include the actual footprint of: (1) the entry and exit belts immediately adjacent to and connecting directly to the EDS screening equipment, (2) any multiplexing equipment used for the sole purpose of providing bag images to alarm resolution areas, and (3) any centralized EDS alarm resolution room/control center, if any exists.

6.2 Airport Requirements, Access and Information

TSA is not responsible for providing the following requirements and access rights. The Contractor must comply with all airport requirements throughout the life of this contract.

6.2.1 Access to water. Water can be accessed in all checkpoints and the central terminal prior to entering the checkpoints.

6.2.3 Access to water closets to dump waste water or wash/rinse tools. The housekeeping closets are kept locked; a limited number of keys will be issued from the airport authority.

6.2.4 Access to waste/trash area. The compactor for airport generated trash is located on the loading dock.

6.2.5 Tote carts: Maid carts, water and leak proof, 44-gallon wheeled totes with apron pockets for supplies (recommended), tote cart wheels must remain clean at all times to preserve the airports carpeted floors. There is no automated compactor tipper available all trash must be manually loaded into the hopper.

6.3 Janitorial Tasks

The Contractor shall perform the following janitorial tasks as identified below in each location as designated in Attachment 1.

Immediately report to the MKE Technical Monitor any malfunctioning plumbing or lighting and any new stains or damage to floors, furniture or appliances.

6.3.1 Floors, Mats, Rugs:

6.3.1.1 Perform floor cleaning, mat cleaning and rug/carpet cleaning twice daily by vacuuming, mopping or sweeping. Perform twice daily as necessary. This includes cleaning under screening equipment where a feasible amount of clearance between the bottom of the equipment and the floor are present.

This activity should occur at a time that does not interfere with screening activities.

6.3.1.2 Perform carpet shampooing semi-annually with shampoo machine in compliance with industry standards. This activity shall occur at a time that does not interfere with operations.

6.3.1.3 Perform floor stripping and waxing semi-annually. This activity shall occur at a time that does not interfere with operations.

TSA RFQ# HSTS01-10-Q-RES157 7

6.3.2 Glass Partitions:

6.3.2.1 Clean glass daily (located at passenger screening checkpoints).

6.3.2.2 Clean metal-frames by dusting daily (located at passenger screening checkpoints) and cleaning and polishing weekly.

6.3.3 Trash and Recyclables

6.3.3.1 Waste receptacles shall be emptied at the beginning and the end of each shift, more often if necessary. Any boxes or articles appropriately marked

―TRASH‖ placed near receptacles shall be removed as well.

6.3.3.2 Waste receptacles shall be cleaned and disinfected monthly.

6.3.3.3 The Airport participates in the Recycling Program. Recycling materials consist of clean mixed office paper, glass, plastic, aluminum cans and cardboard. This contract is not responsible for the recycling bins in the public areas of the Airport, however in the event that TSA Offices in the perimeter of the checkpoints have recycle bins, the Contractor shall be responsible for maintenance of those bins. The airport does not require the recyclables to be bagged. The recyclables will then be disposed in the designated recycle containers on the loading dock. Cardboard shall be separated from other recyclables and disposed of in designated recycle compactors.

6.3.4 Tables, TSA Signage, desk surfaces, chairs, radiators and other furniture, including kitchen appliances, in discrete screening rooms, passenger screening locations, office space, and break/training rooms shall be cleaned daily. Do not clean the top of

SILVER tables.

6.3.5 Screening Equipment

6.3.5.1 All equipment must be carefully serviced/cleaned so there is no disruption to the function and form of the checkpoint equipment (i.e., operating switches).

6.3.5.2 Grey loading bins and white bowls shall be cleaned daily. This activity shall occur at a time that does not interfere with passenger screening.

6.4 Quality Assurance Plan

The Contractor shall have in place a formal and written quality assurance plan covering all aspects of the services to be performed. The quality assurance plan is due within 14 days after award.

The quality assurance plan, at a minimum should include;

Checklist: Which will allow the contractor to annotate the date and time each of the required tasks is performed, as well as the name of the individual who performed them.

This will allow TSA to monitor whether the task are being completed in accordance with the contract terms and conditions.

TSA RFQ# HSTS01-10-Q-RES157 8

Any other documents or documentation of standard operating procedures that will demonstrate the Contractor’s performance standards.

C7. Contractor Furnished Resources

7.1 The Contractor shall furnish all supplies and equipment necessary to accomplish tasks as stated in this SOW. The Contractor shall be responsible for providing trash receptacle liners.

7.2 The Contractor shall use products and equipment consistent with FAR clause 52.223-10 Waste Reduction Program (August 2000). Accordingly, all products shall be considered environmentally beneficial and/or recycled, are phosphate-free, non-corrosive, non-flammable, and fully biodegradable. The Contractor shall minimize the use of harsh chemicals that may release irritating fumes.

7.3 The Contractor shall use paper and paper products with recycled content conforming to EPA specifications.

7.4 The Contractor shall use products and materials made from biobased materials to the extent possible without jeopardizing the intended use of detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards.

C8. Government Furnished Resources and Information

8.1 Trash may be disposed on airport grounds, dumpsters are located on the loading dock.

8.2 The Contractor will be responsible for contracting directly with the Airport for storage space. The storage space may only contain supplies and equipment necessary and related to the performance of this contract. (The storage space location and price will be confirmed with the Airport Authority and provided to the Contractor prior to the quote submission due date).

C9. Security Requirements

9.1 Contractor employees are required to meet all airport security screening requirements which include criminal history, background and fingerprint check. Additionally, Contractor employees working in this facility require a Security Identification Display Area (SIDA) badge. In order to receive a SIDA badge, Contractor employees must successfully complete training and pass the required test. The purpose of this test is to ensure proper behavior in restricted areas. SIDA badges shall not be shared or transferred between employees.

9.2 Security requirements shall be met prior to the start of the contract and prior to the start of

Work by new employees. The contractor is responsible for all fees associated with security requirements.

9.3 Daily Log - Prior to beginning service, Contractor employees must sign in with a TSA representative in the Coordination Center, present their SIDA ID badge and sign out after services are completed.

TSA RFQ# HSTS01-10-Q-RES157 9

9.4 At least 10 days prior to any staff change (addition or replacement), the Contractor must notify the

Technical Monitor of the change. The purpose of this notification is to maintain the integrity of security access and compliance with security requirements.

C10. Business Requirements

10.1 The contractor shall meet and maintain all insurance and bonding requirements established by

MKE airport authorities for doing business on airport property.

10.2 Any security clearances, ID badges, janitorial storage and parking fees are the responsibility of the

Contractor.

10.3 Department of Labor Wage Determination number 2005-2415 Revision No. 5, 07/25/2008 is included herein (See Section J for list of attachments).

C11. Emergencies

11.1 Under no circumstances shall the Contractor touch, smell, or attempt to clean up hazardous substances. The Contractor is not a first responder; a first responder is a qualified official who has specific training in resolving hazardous material situations.

11.2 Biohazards are not a requirement under subject contract. If there is blood, vomit, urine, feces, bodily fluids, tissue, or organs involved in the spill, do not clean as this is an airport authority responsibility.

[END OF SECTION C]

TSA RFQ# HSTS01-10-Q-RES157 10

SECTION D—PACKAGING AND MARKING

D1. Packaging Requirements

Preservation, packaging and packing for shipment or mailing of all work deliverables hereunder shall be in accordance with good commercial practices and adequate to insure acceptance by common carrier and safe transportation at the most economical rates.

D2. Marking Requirements

Each package, report or other deliverable shall be accompanied by a letter or other document which identifies the contract by number under which the item is being delivered.

[End of Section D]

SECTION E—INSPECTION AND ACCEPTANCE

E1. Inspection Requirements

(A) Janitorial checklist---The contractor shall be responsible for completing a weekly janitorial checklist. The checklist shall be based on the SOW tasks and accepted by the Government. The checklist shall detail each area separately and include the tasks to be completed in that area. The checklist must also include a space for the contractor employee to initial, verifying the tasks have been completed for all areas.

(B) Inspection

1. Joint (* see item 2 for definition) inspections shall take place at a mutually agreed upon frequency, date and time by the Contractor and Government (i.e., Technical Monitor).

2. *Inspections shall be conducted by the Technical Monitor and a Contractor authorized employee.

4. The basis of the inspection shall be the janitorial checklist referenced above and in the quality assurance plan.

5. Any service issue discovered during inspection that can be easily remedied must be addressed immediately. Any service issues not easily remedied must be addressed within 5 calendar days.

E2. Acceptance Criteria

The COTR will verify and perform acceptance of all work performed in accordance with the requirements outlined in the Statement of Work (SOW) based on the guidance from the Technical Monitor.

[End of Section E]

TSA RFQ# HSTS01-10-Q-RES157 11

SECTION F—DELIVERIES OR PERFORMANCE

F1. Period of Performance

The period of performance for this contract is anticipated to be a 12-month base period and four 12-month option periods.

F2. Place of Performance

Services shall be performed on-site in TSA occupied space at General Mitchell International Airport (MKE). The official address of the General Mitchell International Airport is:

5300 South Howell Avenue

Milwaukee, Wisconsin 53207

F3. Performance Schedule

The work schedule shall be mutually agreed upon by TSA/MKE staff and the Contractor prior to award. The approved contractor performance schedule shall be based upon the airport areas operation schedule and the expected flow of passenger traffic.

[End of Section F]

SECTION G—CONTRACT ADMINISTRATION

G1. Contract Management

Notwithstanding the Contractor’s responsibility for total management responsibility during the performance of this contract, the administration of the contract will require maximum coordination between the Transportation Security Administration (TSA) and the Contractor.

G2. Contracting Officer

The Contracting Officer is the only person authorized to make any changes, approve any changes in the requirements of this contract, issue orders, obligate funds and authorize the expenditure of funds, and notwithstanding any term contained elsewhere in this contract, such authority remains vested solely in the Contracting Officer. (For further information, the Contracting Officer is a federal government employee who is specifically authorized and appointed in writing under specified agency procedures and granted the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.) In the event, the Contractor makes any changes at the direction of any person other than the Contracting Officer, the change will be considered to have been without authority and no adjustment will be made in the contract price to cover any increase in costs incurred as a result thereof.

The following Primary Contracting Officer is assigned to this contract. Alternate Contracting Officers may be assigned:

TSA RFQ# HSTS01-10-Q-RES157 12

TSA Contracting Officer:

Isabel Roman-Cogswell Office of Acquisition

Email: Isabel.Cogswell@dhs.gov

G3. Contracting Officer’s Technical Representative and Technical Monitors

G3.1 The principle role of the COTR is to support the Contracting Officer in managing the contract. This is done through furnishing technical direction within the confines of the contract, monitoring performance, ensuring requirements are met within the terms of the contract, and maintaining a strong relationship with the Contracting Officer. As a team the Contracting Officer and COTR must ensure that program requirements are clearly communicated and that the agreement is performed to meet them. The principle role of the Technical Monitor (TM) is to support the COTR on all work orders, tasks, deliverables and actions that require immediate attention relating to the approved scope and obligated funding of the contract action.

G.3.2 The Contracting Officer hereby designates the individual(s) named below as the Contracting Officer's Technical Representative(s) and Technical Monitor(s). Such designations(s) shall specify the scope and limitations of the authority so delegated.

TSA COTR: TSA TM:

(Provided at time of Award)

Office of Real Estate Services 701 South 12th Street Arlington, VA 20598-6017

(Provided at time of Award)

General Mitchell International Airport (MKE) 5300 South Howell Avenue Milwaukee, Wisconsin 53207

G.3.3 The COTR(s) and TM(s) may be changed at any time by the Government without prior notice to the Contractor, but notification of the change, including the name and phone number of the successor COTR, will be promptly provided to the Contractor by the Contracting Officer in writing.

G.3.4 The responsibilities and limitations of the COTR are as follows:

The COTR is responsible for the technical aspects of the project and technical liaison with the Contractor.

The COTR is also responsible for the final inspection and acceptance of all reports and such other responsibilities as may be specified in the contract.

The COTR may designate assistant COTR(s) to act for him/her by naming such assistant in writing and transmitting a copy of such designation through the Contracting Officer to the Contractor.

The COTR will maintain communications with the Contractor and the Contracting Officer. The COTR must report any observed fraud, waste, or opportunities to improve performance of cost efficiency to the Contracting Officer.

The COTR will immediately alert the Contracting Officer to any possible Contractor deficiencies or questionable practices so that corrections can be made before the problems become significant.

The COTR is not authorized to make any commitments or otherwise obligate the Government or authorize any changes which affect the contract’s price, terms or conditions. Any Contractor request for changes shall be referred to the Contracting Officer directly or through the COTR. No such changes shall be made without the expressed prior authorization of the Contracting Officer.

mailto:Isabel.Cogswell@dhs.gov

TSA RFQ# HSTS01-10-Q-RES157 13

The COTR is not authorized to direct the Contractor on how to perform the work.

The COTR is not authorized to issue stop-work orders. The COTR may recommend the authorization by the Contracting Officer to issue a stop work order, but the Contracting Officer is the only official authorized to issue such order.

The COTR is not authorized to discuss new proposed efforts or encourage the Contractor to perform additional efforts on an existing contract or order.

G.3.5 The responsibilities and limitations of the TM are as follows:

Coordinating with the COTR on all work orders, task, deliverables and actions that require immediate attention relating to the approved scope and obligated funding of the contract action.

Monitoring the Contractor’s performance in relation to the technical requirements of the assigned functional area of the contract to ensure that the Contractor’s performance is strictly within the contract’s scope and obligated funding.

Ensuring that all recommended changes in any work under the contract are coordinated and submitted in writing to the COTR for consideration.

Informing the COTR if the Contractor is not meeting performance, cost, schedule milestones.

Performing technical reviews of the Contractor’s proposals as directed by the COTR.

Performing acceptance of the Contractor’s deliverables as directed by the COTR.

Reporting any threats to the health and safety of persons or potential for damage to Government property or critical national infrastructure which may result from the Contractor’s performance or failure to perform the contract’s requirements.

G4. Invoices

4.1 Submission of Invoices -- Commercial

(a) The Transportation Security Administration (TSA) partners with the United States Coast Guard Finance Center for financial services in support of TSA operations, including the payment of contractor invoices.

Therefore, all contractor invoices must be submitted to, and will be paid by, the U.S. Coast Guard Finance Center (FinCen).

(b) Invoices may be submitted via facsimile, U.S. Mail, or email. Contractors shall utilize ONLY ONE method per invoice submission. The submission information for each of the methods is as follows in order of preference:

1) Facsimile number is: 757-413-7314

The facsimile number listed above shall be used by contractors for ORIGINAL invoice submission only. If facsimile submission is utilized, contractors shall not submit hard copies of invoices via the U.S. mail. It is the responsibility of the contractor to verify that invoices are received, regardless of the method of submission used. Contractors may inquire regarding the receipt of invoices by contacting the U.S. Coast Guard Finance Center via the methods listed in subparagraph (e) of this clause.

2) U.S. Mail:

United States Coast Guard Finance Center TSA Commercial Invoices

TSA RFQ# HSTS01-10-Q-RES157 14

P.O. Box 4111 Chesapeake, VA 23327-4111

3) Email Invoices:

FIN-SMB-TSAInvoices@uscg.mil or www.fincen.uscg.mil

(c) Invoice Process: Upon receipt of contractor invoices, FinCen will electronically route invoices to the appropriate TSA Contracting Officer’s Technical Representative and/or Contracting Officer for review and approval. Upon approval, the TSA Contracting Officer will electronically route the invoices back to FinCen.

Upon receipt of approved invoices from a TSA Contracting Officer, and the subsequent certification by an Authorized Certifying Official, FinCen will initiate payment of the invoices.

(d) Payment Status: Contractors may inquire on the payment status of an invoice by any of the following means:

(1) Via the internet: https://www.fincen.uscg.mil

(2) Contacting the FinCen Customer Service Section via telephone at 1-800-564- 5504 or (757) 523-6940 (Voice Option #1). The hours of operation for the Customer Service line are 8:00 AM to 5:00 PM Eastern Time, Monday through Friday. However, the Customer Service line has a voice-mail feature that is available 24 hours per day, 7 days per week.

(3) Via the Payment Inquiry Form https://www.fincen.uscg.mil/secure/payment.htm

(e) Invoice Elements: Invoices will automatically be rejected if the information required in subparagraph

(a)(2) of the Prompt Payment Clause, contained in Section I of this Contract, including EFT banking information, Taxpayer Identification Number (TIN), and DUNS number are not included in the invoice. All invoices must be clearly correlate invoiced amounts to the corresponding contract line item number and funding citation.

(f) Supplemental Invoice Documentation: Contractors shall submit all supplemental invoice documentation (e.g. copies of certified time sheets (as applicable), subcontractor invoices, receipts, signed receiving reports, travel vouchers, etc) necessary to approve an invoice along with the original invoice. The Contractor invoice shall contain the information stated in the Prompt Payment Clause in order to be received and processed by FinCen. Invoice charges shall be billed per appropriate Contract Line item Number (CLIN), period of performance and obligated funding. Unless otherwise authorized by fiscal law, funding from one CLIN may not be utilized to offset charges on another CLIN, specifically if it is different accounting and appropriation data. Supplemental invoice documentation required for review and approval of invoices may, at the written direction of the Contracting Officer, be submitted directly to either the Contracting Officer, or the Contracting Officer’s Technical Representative.

(g) Frequency of invoice submission: Invoices shall be submitted on a monthly basis for the prior months services.

[End of Section G] mailto:FIN-SMB-TSAInvoices@uscg.mil http://www.fincen.uscg.mil/ https://www.fincen.uscg.mil/ file:///C:/Documents%20and%20Settings/evelyn.tyndell/Local%20Settings/Temporary%20Internet%20Files/Payment%20Inquiry%20Form https://www.fincen.uscg.mil/secure/payment.htm

TSA RFQ# HSTS01-10-Q-RES157 15

SECTION H—SPECIAL CONTRACT REQUIREMENTS

H1. Incidental Supplies, Equipment and Materials

The contractor shall be responsible for all incidental supplies, equipment and materials that are required in the performance of this contract if not provided for in Section H2. ―Other Unique Costs‖.

H2. Other Unique Costs

The contractor shall be responsible for any other unique costs unless specifically identified or agreed to by the responsible TSA Contracting Officer in writing.

H3. Standards of Conduct and Restrictions

The contractor shall adhere to the same professional and ethical standards of conduct required of Government personnel. Personnel performing work under this contract shall not:

A. Solicit new business while performing work under this contract;

B. Conduct business other than that which is covered by this contract during periods paid by the

Transportation Security Administration;

C. Conduct business not directly related to this contract on Government premises;

D. Use computer systems and/or other Government facilities for company or personal business; and E. Recruit on Government premises or otherwise act to disrupt official Government business.

H4. Incorporation of Section K by Reference

Upon award of a Contract, Section K, Representations, Certifications and Statements of Offerors (as completed by the Contractor) will be incorporated by reference in the contract.

H5. Disclosure of Information

Information furnished by the Contractor under this contract may be subject to disclosure under the Freedom of Information Act (FOIA). Therefore, all items that are confidential to business, or contain trade secrets, proprietary, or personally-identifiable information must be clearly marked.

Any information made available to the Contractor by the Government must be used only for the purpose of carrying out the requirements of this contract and must not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract.

In performance of this contract, the Contractor assumes responsibility for protection of the confidentiality of Government records and information and must ensure that all work performed by its Subcontractor(s) shall be under the supervision of the Contractor or the Contractor’s employees.

H6. Contractor’s Responsibility for Assigned Space, Equipment and Supplies

If, due to the fault or neglect of the Contractor, his agents, or employees, damages are caused to any Government property, equipment, stock or supplies, during the performance of this contract, the Contractor shall be responsible for such loss or damage and the Government, at its option, may either require the Contractor to replace all property or to reimburse the Government for the full value of the lost or damaged property. The Contractor is responsible for maintaining all assigned space(s) in a clean and orderly fashion during the course of this contract. All telephones are for conducting official Government business only.

TSA RFQ# HSTS01-10-Q-RES157 16

H7. Publicity and Dissemination of Contract Information

Publicity releases in connection with this contract shall not be made by the Contractor unless prior written approval has been received from the Contracting Officer.

The Contractor shall not publish, permit to be published, or distribute for public consumption, any information, oral or written, concerning the results or conclusions made pursuant to the performance of this contract, without the prior written consent of the Contracting Officer. Two copies of any material proposed to be published or distributed shall be submitted to the Contracting Officer.

A minimum of five full business days’ notice is required for requests made in accordance with this provision.

H8. Interrelationship of Associate Contractors

The TSA may enter into contractual agreements with other Contractors (i.e., ―Associate Contractors‖) in order to fulfill requirements separate from the work to be performed under this contract, yet having a relationship to performance under this contract. It is expected that contractors working under TSA contracts will have to work together under certain conditions in order to achieve a common solution for TSA. The Contractor may be required to coordinate with other such Contractor(s) through the cognizant Contracting Officer (CO) and/or designated representative in providing suitable, non-conflicting technical and/or management interface and in avoidance of duplication of effort.

Information on deliverables provided under separate contracts may, at the discretion of the TSA and/or other Government agencies, be provided to such other Contractor(s) for the purpose of such work.

Where the Contractor and an associate Contractor fail to agree upon action to be taken in connection with their respective responsibilities, each Contractor shall promptly bring the matters to the attention of the cognizant CO and furnish the Contractor’s recommendations for a solution. The Contractor shall not be relieved of its obligations to make timely deliveries or be entitled to any other adjustment because of failure of the Contractor and its associate to promptly refer matters to the CO or because of failure to implement CO directions.

Where the Contractor and Associate Contractors are required to collaborate to deliver a service; the Government will designate, in writing and prior to the definition of the task, to both Contractors, a ―lead Contractor‖ for the project. In these cases the Associate Contractors shall also be contractually required to coordinate and collaborate with the Contractor. TSA will facilitate the mutual execution of Non-Disclosure Agreements.

Compliance with this Special Contract Requirement is included in the contract price and shall not be a basis for equitable adjustment.

H9. Non-personal Services

―Personal services‖ are those in which contractor personnel would appear to be, in effect, Government employees via the direct supervision and oversight by Government employees. No personal services shall be performed under this contract. No Contractor employee will be directly supervised by a Government employee. All individual Contractor employee assignments, and daily work direction, shall be given by the applicable employee supervisor of the Contractor. If the Contractor believes any Government action or communication has been given that would create a personal services relationship between the Government and any Contractor employee, the Contractor shall promptly notify the Contracting Officer of this communication or action.

The Contractor shall not perform any inherently Governmental actions as defined by FAR 7.500. No Contractor employee shall hold him or herself out to be a Government employee, agent, or representative. No Contractor employee shall state orally or in writing at any time that he or she is acting on behalf of the Government. In all communications in connection with this contract, Contractor employees shall identify themselves as Contractor

TSA RFQ# HSTS01-10-Q-RES157 17

employees and specify the name of the company for which they work. In all communications with other Government Contractors in connection with this contract, the Contractor employee shall state that they have no authority to in any way change any contract and that if the other Contractor believes this communication to be a direction to change their contract, they should notify the Contracting Officer for that contract and not carry out the direction until a clarification has been issued by the Contracting Officer.

The Contractor shall ensure that all of its employees working on this contract are informed of the substance of this clause. Nothing in this special contract requirement shall limit the Government’s rights in any way under any other term of the contract, including those related to the Government’s right to inspect and accept the services to be performed under this contract. The substance of this special contract requirement shall be included in all subcontracts at any tier.

H10. Contractor Responsibilities

The Contractor shall provide all management, administrative, clerical, and supervisory functions required for the effective and efficient performance of this contract.

The Government shall not be liable for any injury to the Contractor’s personnel or damage to the Contractor’s property unless such injury or damage is due to negligence on the part of the Government and is recoverable under the Federal Torts Claims Act, or pursuant to another Federal statutory authority.

A smooth and orderly transition between the Contractor and a predecessor or successor Contractor is necessary to ensure minimum disruption to vital Government business. The Contractor shall cooperate fully in the transition.

The Contractor shall adhere to the same professional and ethical standards of conduct required of Government personnel. The Contractor shall not:

Discuss with unauthorized persons any information obtained in the performance of work under this contract.

Conduct business not directly related to this contract on Government premises.

Use computer systems and/or other Government facilities for company or personal business other than work related; or

Recruit on Government premises or otherwise act to disrupt official Government business.

H11. Qualifications of Employees

The Contracting Officer may require dismissal from work under this contract and/or removal of access to government facilities, property, information and/or information systems of those employees which the Contracting Officer deems incompetent, careless, insubordinate, unsuitable or otherwise objectionable, or whose continued employment the Contracting Officer deems contrary to the public interest or inconsistent with the best interest of national security.

TSA RFQ# HSTS01-10-Q-RES157 18

H12. Observance of Legal Holidays

The Government observes the following holidays:

New Year’s Day Martin Luther King Birthday President’s Day Memorial Day Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

In addition to the days designated as holidays, the Government observes also the following days:

Any other day designated by Federal Statute, Any other day designated by Executive Order, and

Any other day designated by President’s Proclamation.

Observance of such holidays by Government personnel shall not be a reason for the Contractor to request an extension of the period of performance, or entitlement of compensation except as set forth within the contract. In the event the Contractor’s personnel work during the holiday, they may be reimbursed by the Contractor, however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked. This provision does not preclude reimbursement for authorized overtime work if applicable to this contract.

When the Government grants excused absence to its employees in a specific location, assigned Contractor personnel at that same location may also be dismissed. The Contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and shall be guided by the instructions issued by the Contracting Officer or the Contracting Officer’s Technical Representative.

H13. Security Requirements for Contractor Employees performing at or in Airport Locations

Contractor employees are required to meet all airport security screening requirements which include criminal history, background and fingerprint check. Contractor employees working in this facility will be required to obtain, possess and display a Secure Identification Display Area (SIDA) badge in accordance with the airport’s physical and personnel security requirements. The Contractor is responsible for any fees associated with lost badges. For further information regarding Security Requirements, please contact (Name will be provided upon award).

H14. Permit Requirements for Contractor Work at Airports

The contractor shall obtain all necessary permits and approvals from regulatory authorities at the airport location(s) to allow for the timely completion of the work required under the contract. For further information regarding Permitting Requirements, please contact (Name will be provided upon award).

TSA RFQ# HSTS01-10-Q-RES157 19

H15. Insurance for Contractor Performance at the Airport

The Contractor must have approved insurance on file with General Mitchell International Airport. The Contractor is required to procure at its own expense, and keep in effect at all times during the term of contract number HSTS01- 10-C-RES157, the types and amounts of insurance specified. Typically, companies whose work is performed within buildings and terminals are required to have the minimum required by the Airport of liability insurance. Companies who require tools and/or equipment, and airfield access must have the minimum required by the Airport of liability insurance. Air Carrier Operating Permits and Leases will have additional insurance coverage requirements. The actual types and amounts of insurance required will be set on an individual basis by the General Mitchell International Airport based upon the company’s scope of work and airport access required. For further information regarding Insurance Requirements, please contact (Name will be provided upon award).

H16. Advertising for Award

The contractor shall not refer to contract awards in commercial advertising in such a manner as to state or imply that the product or service provided is endorsed or preferred by the Federal Government or is considered by the Government to be superior to other products or services.

H17. Major Breach of Safety or Security

(a) Safety is the freedom from those conditions that can cause death, injury, occupational illness, damage to or loss of equipment or property, or damage to the environment. Safety is essential to TSA and compliance with safety standards and practices is a material part of this contract. A major breach of safety may constitute a breach of contract that entitles the Government to exercise any of its rights and remedies applicable to material parts of this agreement, including termination for default. A major breach of safety must be related directly to the work on the agreement. A major breach of safety is an act or omission of the Contractor that consists of an accident, incident, or exposure resulting in a fatality, serious injury, or mission failure; or in damage to equipment or property equal to or greater than $1 million; or in any "willful" or "repeat" violation cited by the Occupational Safety and Health Administration (OSHA) or by a state agency operating under an OSHA approved plan.

(b) Security is the condition of safeguarding against espionage, sabotage, crime (including computer crime), or attack. A major breach of security may constitute a breach of contract that entitles the Government to exercise any of its rights and remedies applicable to material parts of this agreement, including termination for default. A major breach of security may occur on or off Government installations, but must be related directly to the work on the agreement.