HSI MAMMOTH Past Perf 07-24-2024 FINAL.pdf

PAST PERFORMANCE QUESTIONNAIRE

Solicitation# HSI-MAMMOTH

Please complete this Questionnaire and e-mail to Contracting Officer Ryan Dolan

We are currently in the process of preparing our proposal for Homeland Security Investigations (HSI) Request for Proposal # HSI-MAMMOTH. As part of our proposal, we have listed you as a reference on our performance for this type of contract with your company or agency under the previous/current contract or service order listed below. Your input on our performance is therefore requested.

Please complete this Questionnaire and e-mail to Contracting Officer Ryan Dolan at Ryan.Dolan@ice.dhs.gov.

Questionnaire is due to Ryan Dolan no later than 6:55PM EASTERN, MONDAY, SEPTEMBER 2, 2024. Questionnaire must be submitted directly to the Contracting Officer from a corporate email account.

Please inform the company who sent you this past performance questionnaire if you will not be able to complete it and submit it before 6:55PM EASTERN, MONDAY, SEPTEMBER 2, 2024.

The offeror (vendor) has to submit three past performance questionnaires to be considered for award.

If you will not be available on SEPTEMBER 3, 2024 for verification of this past performance evaluation, please indicate another POC for the contacting officer to contact if additional information is need.

Alternate POC name: ________________________________________

Alternate POC phone number: _________________________________

Alternate POC e-mail address: _________________________________

Thank you.

NAME OF THE QUOTER/COMPANY THAT SENT YOU THE PAST PERFORMANCE

QUESTIONNAIRE: .

Phone:

E-Mail:

I. Current or Historical Contract Information

CONTRACT REFERENCED:

1. Contract or Identifying Number: ________________________________________________

2. Contract Value: _____________________________________________________________

3. Period of Performance: _______________________________________________________

4. Brief description of services provided:

5. Name of Person Completing Questionnaire: _______________________________________

Agency/Company:____________________________________________________________

Title: __________________________________ Phone: _____________________________

E-mail: _____________________________________________________________________

II. EVALUATION. Please rate the Contractor utilizing the guide below. Explanatory narratives for as many responses as possible would be appreciated. These narratives need not be lengthy, just detailed. Attach additional pages if more space is needed.

Evaluation Definitions –

The following definitions should be used in the assessment of Contractor performance.

5BEXCEPTIONAL

Performance EXCEEDS MOST contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns.

0BVERY GOOD

Performance EXCEEDS SOME contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective.

1BSATISFACTORY

Performance MEETS contractual requirements.

The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective.

2BMARGINAL

Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective.

3BUNSATISFACTORY

Performance DOES NOT MEET contractual requirement. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective.

4BNOT APPLICABLE (N/A) Performance information not recent or relevant as defined in the Solicitation.

Unable to provide assessment.

Past Performance Evaluation

Question 1. Performance

What is your assessment of the Contractor’s ability to meet your requirements?

Exceptional Very Good Satisfactory Marginal Unsatisfactory 6BN/A

Performance

Comments, if any.

Questions 2 and 3. Timeliness

What is your assessment of the Contractor’s ability to provide products in a timely manner?

Exceptional Very Good Satisfactory Marginal Unsatisfactory 7BN/A Timeliness (Delivery/Re sponse to Emails & Calls/)

Ability to Resolve Timeliness Problems

Question 4. Quality of Shipments

What is your assessment of the Contractor’s ability to meet requirements of shipping (including packing, marking, etc) and the overall quality of the delivery?

Exceptional Very Good Satisfactory Marginal Unsatisfactor y

N/A

Quality of Shipments

Question 5. Overall Rating of Contractor’s performance

What is your overall rating of Contractor’s performance (requirements, schedule, and price) on contract being assessed?

Exceptional Very Good Satisfactory Marginal Unsatisfactory

General Comments: