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Chapter 8 Active Shooter

8.1. WHAT IS AN ACTIVE

SHOOTER?

An Active Shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area; in most cases, active shooters use firearms(s) and there is no pattern or method to their selection of victims.

Active shooter situations are unpredictable and evolve quickly. Typically, the immediate deployment of law enforcement is required to stop the shooting and mitigate harm to victims.

8.2. RESPONDING TO AN ACTIVE

SHOOTER SITUATION

Your duty book and/or post orders provides specific procedures for responding to an Active Shooter situation. PSO will not serve as part of the Tactical Contact or Rescue team and will comply with all direction given by the Unified Response Force or the appropriate Federal or State law enforcement authority.

PSO Actions

• Immediately notify the MegaCenter of an active shooter situation

• Follow the emergency notification instructions in post orders

• Relay the following information, if known:

o Suspect location o Suspect description o Weapons used/carried o Description of any device carried or used o Suspect direction of travel o Number and location of casualties and assistance needed o Number of friendly by-standers secured at your location

• PSO will maintain assigned posts as long as it is tactically feasible to do so

• Direct the building occupants in accordance with the Occupant Emergency Plan

• Secure all entrances

• PSO will defend self and others as necessary in compliance with their contractually required use of force training

• If the shooter is outside, do not let the tenants and visitors go outside

• Stay out of the view of the doors and windows

• Turn off the lights and close the shades/ curtains, if possible

• Stay put until you receive the “ALL CLEAR” signal from recognized law enforcement

• Do not impede law enforcement personnel and follow their directions accordingly

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8.3. POSSIBLE PREVENTIVE

ACTIVE SHOOTER MEASURES

• Be vigilant while conducting patrols and dealing with the public

• Be aware of surroundings at all times and remain alert for suspicious activity

• Be aware of individual out of place (clothing, exhibit apprehension, nervous, etc.)

• Review post orders and emergency procedures often

• Routinely inspect and test equipment as outlined in the Post Orders

• Ensure exterior entrances are secured as appropriate

• Confront anyone who may be attempting to gain unauthorized access to a secure area

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Chapter 9 Reporting This chapter describes the types of incidents that you will need to report, how to write incident reports, and the procedures for signing in and out.

9.1. WHAT TO REPORT

Your responsibility is to report all incidents to FPS MegaCenter and your supervisor, as appropriate.

The national number for the MegaCenter is 1- 877-4FPS-411 (1-877-4377-411). For your knowledge, the following is a list (not all inclusive) of the types of incidents or situations that you should report to the FPS MegaCenter:

• Unusual, suspicious or disruptive behavior by an employee or visitor

• Objects (e.g., computers, projectors, etc.) out of place and unsecured

• Criminal Activity

• Unsecured doors or windows

• Illegal and prohibited items (e.g., drugs, alcohol, etc.) in the possession of a person or found within the facility

• Alarm activations

• Abnormal occurrences (e.g., an unusual odor, an argument between people, the smell or sighting of smoke, etc.)

• Facility problems or hazards

Your observations are very important. When reported, they may establish or add to a pattern that FPS officials can notice and act upon, thus maintaining or improving security in your facility.

If you are unsure whether a situation or incident should be reported, contact your supervisor for clarification. You should never feel or think that by making a report you are bothering your supervisor or that what you are reporting is insignificant.

9.2. WRITING INCIDENT REPORTS

Reports record information that may be used to arrest a criminal, used at trial proceedings, to record problem areas or incidents, or to establish accountability.

Writing a report involves four steps:

Collecting information and descriptions

Taking notes

Writing a report

Filing a report

Collecting Information for Reports

In responding to an incident or emergency, you will have several possible courses of action depending on the situation and decisions made by FPS law enforcement personnel. When collecting information to provide to FPS Law Enforcement Personnel, PSOs should:

Help other people give an account of what happened in their own words

Review their statement

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Ask questions if necessary to help clarify any information

Some general points to remember when collecting information are:

Establish your authority to ask questions by properly identifying yourself and stating your reasons for asking questions

Always politely ask for people's cooperation

Make sure your questions are clear and concise so people will understand them

Maintain your focus, be positive and thorough do not allow your thoughts to wander

Have your questions written down to be clear on what you are asking

The most commonly asked questions will refer to “who, what, where, when, how and why” and you will also want to ask if there were any witnesses to the incident

Stop asking questions if it becomes apparent that your information gathering has stopped being a general inquiry into the incident and now focuses on the person with whom you are talking. People have the constitutional right to refuse to answer questions that might incriminate them. This also applies when answers provide a link in a chain of evidence that could be incriminating. At the conclusion, thank the person for their cooperation.

If this occurs, immediately contact the FPS MegaCenter and your duty supervisor for assistance.

Obtaining Descriptions

Ask questions that go from general to specific points. Questions about a suspect's physical characteristics should begin with the head and proceed downward. Use other points of reference will help the witness recall characteristics that would otherwise be overlooked-including mannerisms, speech and clothing.

Aside from general physical characteristics such as height, weight, sex, age, scars, marks, race, etc., use the following list that may help you to develop a profile of the wanted person:

Head - Size and shape

Hair - Color, whether straight, curly, etc.

Ears - Size and shape

Face - Shape, facial hair (beard or mustache)

Eyebrows - Arched, straight, slanted, etc.

Eyes - Color, shape, did individuals wear glasses?

Nose - Size, width, did individual have flaring nostrils?

Mouth - Size, type of lips

Chin - profile-receding, jutting, small, pointed

Speech - Lisp, mumbled, accent, drawl

Voice - High, low, raspy, loud, soft If known, information on the habits and behavior of the suspect will be extremely helpful.

Question each victim or witness alone, and check the blocks that match his/her description on the appropriate form.

Do not put words into the individual's mouth, and do not make a composite description of a suspect by combining various descriptions.

Taking Notes

Effective note taking is the foundation of reports.

Reports begin a chain of events that may include a future review by police, attorneys and judges.

They become a permanent record.

Notes should be so comprehensive that several months later you should be able to refer back to them and have accurate recall. It is important to remember that Federal Rules of Evidence allow any material used to help you recall information or

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PSO Services - MT/ND/SD Page 290 of 568 write reports to be entered into evidence during a trial. Make sure your notes are factual, legible and comprehensive. You are not allowed to have personal copies or provide anyone else copies unless authorized by competent authority to do so.

If you do, you will be subject to possible disciplinary action.

Your report should be able to answer the following key questions:

Who - When individuals are first mentioned in a report, give their first, middle and last names. The first time witnesses are introduced, identify them with brief descriptive phrases;

give complete descriptions of suspects, prospective defendants and prisoners.

What - Provide just the facts on what happened.

When - This is the date and time the incident occurred, or an approximation of the same.

Make sure you write the information down when told, so you have it correctly for your report.

Where - This is a definite place to the exclusion of all other places. It should be so clearly identifiable that no confusion or misinterpretation is possible.

Why - This is particularly significant where intent is an element of the offense. In such cases, give the facts regarding intent with such clarity that there is no need for your conclusions or opinions.

How - You want to establish the sequence of events as they occurred. Be aware if you have different witnesses, you will probably have different versions of how the incident happened. It is not your job to determine which version may be the correct one, only to record the information as told to you.

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In the event you will have to do a report, you will also need to make sure you have the following information:

Type of incident or offense

Date, time and location of same

Full names and addresses of personnel involved; also include business addresses and telephone numbers

Date of birth, sex, age and race

If any injuries, describe them. If any injured are treated, describe the first aid provided.

Also, annotate anyone who refuses treatment

Time of notification to the FPS MegaCenter

Any notification of additional emergency services, building management, etc., to include names and telephone numbers of those contacted

Other specific information required for your report will depend on the type/nature of incident or offense. Refer to your post duty orders for more information.

You must remember that any notes you take during your official duties will be considered FPS agency records for purposes of civil and criminal discovery as well as the Federal government’s obligations under the Freedom of Information Act and Privacy Act.

Writing Reports

A report is a clear, concise representation of a crime or incident. Your report when properly submitted on DHS Form 3155 (Appendix 3) is the official record of the incident. Follow the instructions shown on the reverse side of the form, fill in all numbered items applicable to you. It is possible in addition to the Form 3155 that you will have to complete a copy of DHS Form 3157 (Crime Information), which is used to describe the offense and any suspects, victims or witnesses.

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Please follow these guidelines in writing your reports:

Record all items not related to the incident as "not applicable" or "N/A"

Write in complete sentences, check your grammar, and ensure your report is readable

If additional space is needed, use the reverse side and continuation sheets. The continuation sheets should be annotated with the case number and date at the top of each sheet

Pages should be numbered at the bottom

You should have a plan-determine the purpose of the report and then prepare an outline with topic headings that distinguish between major and minor sections. This should be started at the note-taking stage, so writing the report will be less time consuming

Next you should organize your background material in the order detailed in your outline.

Put it in the order you will use it in the report

Now you are ready to write, using directives, official sample reports or copies of other well written, approved reports as guides. Again, be clear and concise, describing just what happened. After finishing the report, you will need to proofread it for mistakes and any errors While doing so, ask yourself the following questions:

o Does the report properly communicate what occurred?

o Does it meet the criteria for the investigation?

o Can your supervisors or other superiors make decisions based on the content of it?

o Does it answer the - who, what, where, when, why and how?

When doing any reports, always check for inconsistencies, unnecessary repetition, inadvertent omissions of information, etc. If able to do so, set the report aside for a few minutes and then review it a second time

Filing Reports

When you have completed your report, notify your supervisor and the appropriate FPS official and/or the FPS MegaCenter. The report should be collected and forwarded to the applicable office.

The reports become official documents once submitted and approved by an FPS official. If a party has a need for a copy of a report, you will direct them to contact the responsible FPS office.

You are never under any circumstances allowed to make copies, keep copies or release copies of any reports you have written. You should also be aware that any reports done by you not meeting all the FPS criteria must be re-written.

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Chapter 10 Misconduct

10.1. REPORTING MISCONDUCT

Part of a PSO’s job is to report violations of laws and worksite violations, even if conducted by your peers or by people who are your superiors. This may include your own company management or senior members of your client’s organization. Use your company’s chain-of-command to report violations. For example, contact your Site Supervisor, Account Manager, or District Manager. Prepare an incident report to document ethical violations when you encounter them.

Workplace violations usually involve some omission of a workplace requirement, and could result in a dangerous condition or some type of loss if it goes unreported. There can be severe implications if you fail to report violations of law or workplace rules:

• Loss of Employment: You could possibly lose your job if it becomes known that you willfully allowed a violation to continue, but did not report it to your supervisor.

• Loss of Credibility: As a PSO, you are only as good as your performance or your reputation as an effective countermeasure by others. If it becomes known that you allowed violations to go unreported at your site, people won’t respect or trust you, and may view you as ineffective.

• Guilty Conscience: A Security Officer may feel that reporting violations of a fellow PSO constitutes betrayal. However, not reporting the violation and the negative implications of

84 Federal Protective Service PSO SMART BOOK not doing so (e.g. security risk, criminal liability, etc.) surely outweigh non-action on your part.

10.2. GROUNDS FOR POSSIBLE

DISCIPLINARY ACTION

The following list comprises grounds for disciplinary action by your employer up to and including removal from any FPS PSO services contract:

• Absenteeism-failure to report for duty or unsatisfactory attendance

• Arson

• Assault or uttering physical or verbal threats

• Dishonesty-accepting bribes, enabling a person to secure stolen property, permitting unauthorized access to a facility or protected materials or lying to a government official or your supervisor

• Disorderly conduct-abusive or offensive language, quarreling, fighting or attempting to intimidate someone; interfering with normal, efficient operations or performing your assigned duties

• Disregarding orders, including your post orders, special orders or instructions, or verbal instructions from your supervisor(s) or the

COR

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• Failing to cooperate with government officials, local law enforcement officials or your employer during an official investigation

• Falsifying, concealing, removing, mutilating, damaging or destroying official documents or records or concealing important facts by leaving them out of official documents

• Immoral conduct or any other criminal act that violates rules, regulations or established policy of the government

• Insubordination toward visitors, your supervisor(s) or government personnel

• Intoxication-being under the influence of any substance that impairs your ability to perform your duties, such as alcohol, illegal substances or medication with impairing side effects

• Misuse of weapons (e.g. Quick draw with the bathroom mirror)

• Negligence-sleeping on duty, abandoning your post without being properly relieved or failing to perform your duties as prescribed

• Reading, copying, removing, damaging or destroying government or proprietary business documents that you do not have access to during your normal course of duties

• Sabotage

• Sexual harassment or discrimination towards any person including but not limited to visitors or government employees

• Tardiness-repeated failure to report for duty at the scheduled time

• Theft or pilferage

• Unauthorized use of communications equipment (e.g., telephones, computers, radios) or other government property

• Unethical or improper use of official authority, credentials or equipment

• Unreasonable delays or failure to complete job assignments, conducting personal business while on duty, refusing to assist someone as required in your post orders

• Willful or careless destruction of property or vandalism

• Removal of any property that does not belong to you, whether employees or visitors of the facility you are protecting or the government own it

• Failure to be alert to your environment and surroundings

As there is always a possibility that you might be called to testify as a government witness in a criminal trial, any issues of “lack of candor” or “untruthfulness” could result in your inability to work on an FPS service contract.

10.3. SEXUAL HARASSMENT

Sexual harassment is a serious subject. You should carefully read this section and contact your supervisor if you have any questions. The U.S.

government's Equal Employment Opportunity Commission (EEOC) has issued the following information about sexual harassment.

Sexual harassment is a form of sex discrimination that violates Title VII of the Civil Rights Act of 1964. Unwelcome sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature constitutes sexual harassment when submission to or rejection of this conduct explicitly or implicitly affects an individual's employment, unreasonably interferes with an individual's work performance or creates an intimidating, hostile, or offensive work

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PSO Services - MT/ND/SD Page 294 of 568 environment. Sexual harassment can occur in a variety of circumstances, including but not limited to the following:

• The victim as well as the harasser may be a woman or man

• The victim does not have to be of the opposite sex

• The harasser can be the victim's supervisor, an agent of the employer, a supervisor in another area, a co-worker or a non-employee

• The victim does not have to be the person harassed but could be anyone affected by the offensive conduct

• Unlawful sexual harassment may occur without economic injury to or discharge of the victim

• The harasser's conduct must be unwelcome

It is helpful for the victim to directly inform the harasser that the conduct is unwelcome and must stop. The victim should use any employer complaint mechanism or grievance system available. When investigating allegations of sexual harassment, EEOC looks at the whole record: the circumstances, such as the nature of the sexual advances and the context in which the alleged incidents occurred. A determination on the allegations is made from the facts on a case-by-case basis.

As a PSO, you are in a unique situation because you work with government employees and the public every day but are not an employee of the U.S. government. Your employer will have specific policies about sexual harassment, which should include a specific complaint or grievance process you can use if you are the victim of sexual (including any type of harassment; whether by an employee of the contractor, an FPS employee, or a member of the public). You should always follow your employer's guidance and policies on sexual harassment. FPS will not tolerate any act of sexual harassment by a PSO towards any other person. Sexual harassment is grounds for immediate removal from any FPS PSO service contract.

If a government employee or visitor complains to the DHS or FPS about sexual harassment by a PSO, FPS will initiate an investigation, and it is probable that the employer will be asked to make a determination about removing the individual(s) from the contract until the investigation is completed.

Keep in mind that one basis for determining whether an act of sexual harassment is behavior that "creates an intimidating, hostile or offensive work environment" is based on perception the person being harassed. Protect yourself, your career, and your coworkers, and friends by following the guidance below while you are in a Federally controlled facility, whether on or off duty:

• Never make jokes, comments or gestures of a sexual nature-even when you think you are alone and nobody can hear or see what you are saying or doing.

• Never touch a person in a way that can be construed as sexual in nature (e.g., hugging, shoulder rubbing, touching the breast or buttocks area). Such behavior is totally unprofessional.

• Never engage in sexual activity while in the facility. This is completely unacceptable behavior. If discovered, it is grounds for your immediate removal from the contract.

• If you are working on a post where another PSO makes jokes or comments of a sexual

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PSO Services - MT/ND/SD Page 295 of 568 nature, instruct the individual to stop and contact a supervisor immediately. You will place yourself in a position for possible disciplinary action against you if you fail to say or do anything to halt the behavior, giving an appearance that you agree with or are a participant of said behavior.

• If you are working on a post and a government employee or visitor makes jokes or comments of a sexual nature, tell them that in your position you cannot participate in such discussions and that such comments are unwelcome.

• Do not ask somebody out on a date or ask for information of a highly personal nature about another person (whether another PSO, government employee or visitor) while you are on duty.

• Do not initiate or respond to flirtation while you are on duty. Treat everyone the same, professionally and courteously. Save the romance for when you are not in the Federally controlled building. Even if the flirtation is welcome to the person you are flirting with, other people may be uncomfortable and could make allegations towards you because of your behavior. The appearance of impropriety is just as dangerous as the act itself and could affect your career.

If you believe you are being sexually harassed by a co-worker or by a government employee, you should immediately contact your supervisor and inform him/her so that your company can pursue the matter with the appropriate officials. Just as you must never act in a harassing way, you should never have to tolerate sexual harassment by others.

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Appendix 1 Regulations Affecting Federal Property Title 41 - Public Contracts and Property Management;

Chapter 102 - Federal Management Regulation;

Part (§) 102-74 Facility Management;

Subpart C - Conduct on Federal Property

Sec. 102-74.365 Applicability The rules in this subpart apply to all property under the authority of the General Services Administration (GSA) and to all persons entering in or on such property. Each occupant agency shall be responsible for the observance of these rules and regulations.

Sec. 102-74.370 Inspection Federal agencies may, at their discretion, inspect packages, briefcases and other containers in the immediate possession of visitors, employees or other persons arriving on, working at, visiting or departing from Federal property. Federal agencies may conduct a full search of a person and the vehicle the person is driving or occupying upon his or her arrest.

Sec. 102-74.375 Admission to Property Federal agencies must:

(a) Close property to the public during other than normal working hours. In those instances where a Federal agency has approved the after normal working hours use of buildings or portions thereof for activities authorized by subpart D of this part, Federal agencies must not close the property (or affected portions thereof) to the public.

(b) Close property to the public during working hours only when situations require this action to ensure the orderly conduct of government business. The designated official under the OEP may make such decision only after consultation with the buildings manager and the highest-ranking representative of the law enforcement organization responsible for protection of the property or the area.

(c) Ensure, when property or a portion thereof is closed to the public, that admission to the property, or the affected portion, is restricted to authorized persons who must register upon entry to the property and must, when requested, display government or other identifying credentials to Federal police officers or other authorized individuals when entering, leaving or while on the property.

Failure to comply with any of the applicable provisions is a violation of these regulations.

Sec. 102-74.380 Preservation of Property All persons entering in or on Federal property are prohibited from improperly disposing of rubbish on property, willfully destroying or damaging property, stealing property, creating any hazard on property to persons or things, and throwing articles of any kind from or at a building or the climbing upon statues, fountains or any part of the building.

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Sec. 102-74.385 Conformity with Signs and Directions Persons in and on property must at all times comply with official signs of a prohibitory, regulatory or directory nature and with the lawful direction of Federal police officers and other authorized individuals.

Sec. 102-74.390 Disturbances All persons entering in or on Federal property are prohibited from loitering, exhibiting disorderly conduct or exhibiting other conduct on property which creates loud or unusual noise or a nuisance, unreasonably obstructs the usual use of entrances, foyers, lobbies, corridors, offices, elevators, stair-ways or parking lots, otherwise impedes or disrupts the performance of official duties by government employees, or prevents the general public from obtaining the administrative services provided on the property in a timely manner.

Sec. 102-74.395 Gambling Except for the vending or exchange of chances by licensed blind operators of vending facilities for any lottery set forth in a state law and authorized by section 2(a)(5) of the Randolph-Sheppard Act (20 U.S.C. §107), all persons entering in or on Federal property are prohibited from participating in games for money or other personal property, operating gambling devices, conducting a lottery or pool or selling or purchasing of numbers tickets.

Sec. 102-74.400 Narcotics and Other Drugs Except in cases where the drug is being used as pre- scribed for a patient by a licensed physician, all persons entering in or on Federal property are prohibited from being under the influence, using or possessing any narcotic drugs, hallucinogens, marijuana, barbiturates or amphetamines; or operating a motor vehicle on the property while under the influence of alcoholic beverages, narcotic drugs, hallucinogens, marijuana, barbiturates or amphetamines.

Sec. 102-74.405 Alcoholic Beverages Except where the head of the responsible agency or his or her designee has granted an exemption in writing for the appropriate official use of alcoholic beverages, all persons entering in or on Federal property are prohibited from being under the influence or using alcoholic beverages. The head of the responsible agency or his or her designee must provide a copy of all exemptions granted to the buildings manager and the highest ranking representative of the law enforcement organization, or other authorized officials, responsible for the security of the property.

Sec. 102-74.410 Soliciting, Vending and Debt Collection All persons entering in or on Federal property are prohibited from soliciting commercial or political donations, vending merchandise of all kinds, displaying or distributing commercial advertising or collecting private debts, except:

(a) National or local drives for funds for welfare, health or other purposes as authorized by 5 CFR §950, entitled “Solicitation of Federal Civilian and Uniformed Service Personnel For Contributions To Private Voluntary Organizations, and sponsored or approved by the occupant agencies.

(b) Concessions or personal notices posted by employees on authorized bulletin boards.

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(c) Solicitation of labor organization membership or dues authorized by occupant agencies under the Civil Service Reform Act of 1978; and

(d) Lessee, or its agents and employees, with respect to space leased for commercial, cultural, educational or recreational use under the Public Buildings Cooperative Use Act of 1976 (40 U.S.C. §490(a)(16)). Public areas of GSA-con- trolled property may be used for other activities in accordance with subpart D of this part.

Sec. 102-74.415 Posting and Distributing Materials All persons entering in or on Federal property are prohibited from:

(a) Distributing free samples of tobacco products in or around Federal buildings, under Public Law 104-52, Section 636.

(b) Posting or affixing materials, such as pamphlets, handbills or flyers, on bulletin boards or elsewhere on GSA-controlled property, except as authorized in S102- 74.410, or when these displays are conducted as part of authorized government activities.

(c) Distributing materials, such as pamphlets, handbills or flyers, unless conducted as part of authorized government activities. This prohibition does not apply to public areas of the property as defined in S102-71.20 of this chapter. However, any person or organization proposing to distribute materials in a public area under this section must first obtain a permit from the building’s manager as specified in subpart D of this part. Any such person or organization must distribute materials only in accordance with the provisions of subpart D of this part. Failure to comply with those provisions is a violation of these regulations.

Sec. 102-74.420 Photographs for News, Advertising or Commercial Purposes Except where security regulations apply or a Federal court order or rule prohibits it, persons entering in or on Federal property may take photographs of:

(a) Space occupied by a tenant agency for non-commercial purposes only with the permission of the occupying agency concerned;

(b) Space occupied by a tenant agency for commercial purposes only with written permission of an authorized official of the occupying agency concerned; and

(c) Building entrances, lobbies, foyers, corridors or auditoriums for news purposes.

Sec. 102-74.425 Dogs and Other Animals Except Seeing Eye dogs, other guide dogs and animals used to guide or assist handicapped persons, persons may not bring dogs or other animals on Federal property for other than official purposes.

Sec. 102-74.430 Vehicular and Pedestrian Traffic All vehicle drivers entering or while on Federal property:

(a) Must drive in a careful and safe manner at all times;

(b) Must comply with the signals and directions of Federal police officers or other authorized individuals;

(c) Must comply with all posted traffic signs;

(d) Must comply with any additional posted traffic

PSO Services - MT/ND/SD Page 300 of 568 directives approved by the GSA regional administrator, which will have the same force and effect as these regulations;

(e) Are prohibited from blocking entrances, driveways, walks, loading platforms or fire hydrants; and

(f) Are prohibited from parking on Federal property without a permit. Parking without authority, parking in unauthorized locations or in locations reserved for other persons, or parking contrary to the direction of posted signs is prohibited. Vehicles parked in violation, where warning signs are posted, are subject to removal at the owner’s risk and expense. Federal agencies may take as proof that a motor vehicle was parked in violation of these regulations or directives as prima facie evidence that the registered owner was responsible for the violation.

Sec. 102-74.435 Explosives No person entering or while on Federal property may carry or possess explosives, or items intended to be used to fabricate an explosive or incendiary device, either openly or concealed, except for official purposes.

Sec. 102-74.440 Weapons Federal law prohibits the possession of firearms or other dangerous weapons in Federal facilities and Federal court facilities by all persons not specifically authorized by Title 18, United States Code, Section 930. Violators will be subject to fine and/or imprisonment for periods up to five

(5) years.

Sec. 102-74.445 Nondiscrimination Federal agencies must not discriminate by segregation or otherwise against any person or persons because of race, creed, sex, color or national origin in furnishing or by refusing to furnish to such per- son or persons the use of any facility of a public nature, including all services, privileges, accommodations and activities provided on the property.

Sec. 102-74.450 Penalties A person found guilty of violating any rule or regulation in this subpart while on any property under the charge and control of the GSA shall be fined under Title 18 of the United States Code, imprisoned for not more than 30 days or both.

Sec. 102-74.455 Impact on Other Laws or Regulations No rule or regulation in this subpart may be construed to nullify any other Federal laws or regulations or any state and local laws and regulations applicable to any area in which the property is situated (section 205(c), 63 Stat. 390;

40 U.S.C. §488 (c)).

U.S. Code, Title 18 - Crimes and Criminal Procedure; Part I - Crimes;

Chapter 44 - Firearms

Sec. 930. Possession of Firearms and Dangerous Weapons in Federal Facilities

(a) Except as provided in subsection (d), whoever knowingly possesses or causes to be present a firearm or other dangerous weapon in a Federal facility (other than a Federal court facility), or attempts to do so, shall be fined under this title or imprisoned not more than one year, or both.

(b) Whoever, with intent that a firearm or other dangerous weapon be used in the commission of a crime, knowingly possesses or causes to be present such firearm or dangerous weapon in a Federal facility, or attempts to do so, shall

PSO Services - MT/ND/SD Page 301 of 568 be fined under this title or imprisoned not more than five years, or both.

(c) A person who kills any person in the course of a violation of subsection (a) or (b), or in the course of an attack on a Federal facility involving the use of a firearm or other dangerous weapon, or attempts or conspires to do such an act, shall be punished as provided in sections 1111, 1112, 1113 and 1117.

(d) Subsection (a) shall not apply to:

(1) the lawful performance of official duties by an officer, agent or employee of the United States, a state or a political subdivision thereof, who is authorized by law to engage in or supervise the prevention, detection, investigation or prosecution of any violation of law;

(2) the possession of a firearm or other dangerous weapon by a Federal official or a member of the Armed Forces if such possession is authorized by law; or

(3) the lawful carrying of firearms or other dangerous weapons in a Federal facility incident to hunting or other lawful purposes.

(e)(1) Except as provided in paragraph (2), whoever knowingly possesses or causes to be present a firearm in a Federal court facility, or attempts to do so, shall be fined under this title, imprisoned not more than two years, or both.

(2) Paragraph (1) shall not apply to conduct which is described in paragraph (1) or (2) of subsection (d).

(f) Nothing in this section limits the power of a court of the United States to punish for con-tempt or to promulgate rules or orders regulating, restricting or prohibiting the possession of weapons within any building housing such court or any of its proceedings, or upon any grounds appurtenant to such building.

(g) As used in this section:

(1) The term “Federal facility” means a building or part thereof owned or leased by the Federal government, where Federal employees are regularly present for the purpose of performing their official duties.

(2) The term “dangerous weapon” means a weapon, device, instrument, material or sub- stance, animate or inanimate, that is used for, or is readily capable of, causing death or serious bodily injury, except that such term does not include a pocket knife with a blade of less than 2&1/22½ inches in length.

(3) The term “Federal court facility” means the courtroom, judges, chambers, witness rooms, jury deliberation rooms, attorney conference rooms, prisoner holding cells, offices of the court clerks, the United States attorney and the United States marshal, probation and parole offices and adjoining corridors of any court of the United States.

(h) Notice of the provisions of subsections (a) and (b) shall be posted conspicuously at each public entrance to each Federal facility, and notice of subsection (e) shall be posted conspicuously at each public entrance to each Federal court facility, and no person shall be convicted of an offense under subsection (a) or (e) with respect to a Federal facility if such notice is not so posted at such facility, unless such person had actual notice of subsection (a) or (e), as the case may be.

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Appendix 2 DHS Bomb Threat Call Procedures

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Appendix 3 Incident Report - 3155

*3155 Report is classified For Official Use Only (FOUO) when complete (filled in)*

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Appendix 4 Practice Written Examination and Answer Key Information, Guidelines and Helpful Hints for Taking the Written Examination FPS wants you to succeed on the written examination. Some information regarding the test is provided for you. We hope it will assist you in preparing for, taking and passing the examination.

Before the Examination

• Read and study the PSO SMART BOOK, which your employer should provide to you well in advance of you taking the exam. Every question on the test will be taken directly from the PSO SMART BOOK. If you don’t read and study the manual, your chances to pass will be much lower.

• Take this practice test. It is identical in format to the actual examination, and the questions are similar in nature to the actual test questions (as with the actual exam, all the practice questions are taken directly from the PSO

SMART BOOK).

The Examination

• Every test contains 50 multiple-choice questions. Each question is worth two points, for a total possible score of 100 points. There are no bonuses or extra credit questions.

• The passing score is 70 percent, or 35 correct answers out of 50 questions. You can miss 15 questions and still pass the test.

• If you fail the initial exam, you may take the exam one (1) additional time within 90 days from the date of your first attempt.

• If the PSO does not obtain a passing score on second attempt, employee must wait one year to retrain and retake the examination.

• You will be given one (1) hour to complete the examination. Since the questions are short, one hour should be more than enough time for you to finish the exam and check your answers before you turn in your test and answer sheet.

• If you do not answer a question, the scanning machine that scores the examination will treat it as an incorrect answer. Therefore, it is to your advantage to make your best guess on every single question. Don’t leave any answers blank on the examination.

• With every multiple-choice question, there will always be four (4) possible answers.

• On multiple choice questions, look for the answer that best fits the question. One good way to approach multiple-choice questions is to use the process of elimination. Many questions will have one possible answer that is clearly wrong.

• Some multiple-choice questions will require you to choose more than one answer or none of the answers (e.g., all of the above or none of the above). Again, the process of elimination is helpful in answering these questions.

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98 Federal Protective Service – PSO SMART BOOK

• If you get stuck on a question, make a light pencil mark in the margin next to the question on the answer sheet and move on to the next question. Come back to the question once you’ve finished the test or when you think of the answer. The chances are high that there will be several questions on a specific topic.

Sometimes the answer to one question may trigger you to remember the answer for another. Make sure you erase the margin mark next to the question once you have answered it so that the scanning machine does not malfunction and try to read the margin mark as an actual answer.

• Relax and take one question at a time. Once you get a feel for the test, you’ll find it will be much easier to concentrate and answer the questions.

• You will find many of the questions are as much about common sense as they are about specific knowledge of the PSO SMART BOOK. If a question seems too technical to you, try to think of it from a commonsense standpoint. Usually your first inclination will be the correct answer. Do not talk yourself into an incorrect answer.

• One of the best things you can do for yourself during the test, especially right before you start or if you feel yourself getting tense, is take a few slow, deep breaths. Tension can make you physically uncomfortable and mentally blocked.

• Be confident! If you have read and studied the PSO SMART BOOK, chances are very good that you will pass the test on your first attempt.

Practice Examination Name:

To assist you with taking the actual examination, 25 practice exam questions are provided.

1. Which of the below listed is a type of jurisdiction?

A. Permanent B. Temporary C. Exclusive D. None of the above

2. What valuable information can you provide in the event of a terrorist attack?

A. Description of personnel involved B. Vehicle information C. CCV information D. All of the above

3. Which security system would augment a

PSO?

A. Duress Alarm B. Motion Detector C. Audio Sensor D. All of the above

4. What does a “Code Adam” alert mean?

A. Incoming VIPs B. Inoperative government vehicle C. A missing child D. Radio procedures

5. If someone requests a copy of a report you should:

A. Disregard the request B. Give them a copy C. Contact the FPS MegaCenter D. None of the above

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Federal Protective Service – PSO SMART BOOK 99

6. When faced with someone being rude, you should:

A. Laugh at them B. Remain professional and courteous C. Threaten them D. Return the gesture

7. A positive reading on a drug test means:

A. The PSO can go to rehab and still work on the contract B. The test will be disregarded C. Grounds for immediate dismissal and removal D. A waiver can be submitted

8. On matters of physical security, FPS consults with building owners and:

A. The public B. Visitors C. The tenants D. No one else

9. An area where a crime occurs is called?

A. A hangout B. A setting C. A crime scene D. A backdrop

10. When reporting for duty your uniform should be:

A. Folded B. Dirty and soiled C. Not pressed D. Clean and unwrinkled

11. FPS’s policy on sexual harassment is?

A. Let the PSOs work it out B. Schedule the same sexes to work together C. They are not concerned D. It will not be tolerated

12. When determining a facility security level (FSL) for a Federal facility, what five (5) factors are used?

A. Mission Criticality, Symbolism, Facility Population, Facility Size, Agency Threats, to include Intangible Factors

B. Mission Criticality, Symbolism, Facility Population, Facility Size, Local Community Threats

C. Mission Criticality, Symbolism, Local Area Population, Facility Size, Intangible Factors

D. Mission Criticality, Governmental Symbolism, Facility Population, Facility Size, General Threats

13. What are the three classes of fire?

A. B, C, & D B. A, A, & B C. A, C, & D D. A, B, & C

14. 6DERWDJH LV DQ DFWLYLW\ WKDW LQWHUIHUHV ZLWK RU

REVWVWUXFWV WKH ZRUNLQJV RI WKH 86 *RYHUQPHQW?

A. True B. False

15. Which is an approved form of identification for access purposes?

A. None required B. Driver’s license C. Charge card with no photo D. All of the above

16. International terrorism involves groups/individuals whose activities are:

A. Peaceful B. Irrational C. Unfounded D. Foreign based

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17. Before being allowed to carry a firearm you must:

A. Explain the weapons nomenclature B. Complete and pass a range qualification course C. Buy your own weapon D. There are no requirements

18. What instruments can be used to commit the crime of arson:

A. Matches B. Cigarette Lighter C. Candles D. All of the above

19. If you encounter a container with a gaseous substance inside you should:

A. Not touch it B. Report it immediately C. Not open it D. All of the above

20. Any threat received over the telephone should be taken:

A. Jokingly B. Disregarded C. Seriously D. Lightly

21. On a daily basis, FPS MegaCenters are operational:

A. 24 hours B. 12 hours C. 8 hours D. Only at night

22. What is a basic rule of firearm safety?

A. Always treat every weapon as if it is loaded B. Practice quick-draw procedures C. Keep your holster unsnapped D. None of the above

23. What is required in order to have a beard while on duty?

A. Note from home B. Medical certificate C. No paperwork is required D. Note from your supervisor

24. What is called a violent crime?

A. Panhandling B. Assault C. Stealing D. Jaywalking

25. The proper footwear while in uniform is?

A. In good condition B. With closed toes and heels C. Black with black laces D. All of the above

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Answer Key Listed below are the answers to the practice test questions.

Question Number/Answer SMART Book Page

1. C

2. D

3. D

4. C

5. C

6. B

7. C

8. C

9. C

10. D

11. D

12. A

13. D

14. A

15. B

16. D

17. B

18. D

19. D

20. C

21. A

22. A

23. B

24. B

25. D

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Appendix 5 Glossary of Terms (Commonly Used Acronyms) AED Automated External Defibrillator BOLO Be-On-the-Lookout-For CBRN Chemical, Biological, Radiological, Nuclear CCV Closed Circuit Video CFR Code of Federal Regulations COR Contracting Officer’s Representative CPR Cardiopulmonary Resuscitation CRCL Civil Rights and Civil Liberties DHS Department Homeland Security FLETC Federal Law Enforcement and Training Center FMR Federal Management Regulation FPS Federal Protective Service FSA Federal Security Assessment FSC Facility Security Committee FSL Facility Security Level GSA General Services Administration HAZMAT Hazardous Material HHMD Handheld Metal Detector IDS Intrusion Detection System ISC Interagency Security Committee LEO Law Enforcement Officer LESO Law Enforcement Security Officer LOP Level of Protection OC Oleoresin Capsicum OEP Occupant Emergency Plan OSHA Occupational Safety and Health Administration PSC Physical Security Criteria PSO Protective Security Officer PSOPM Protective Security Officer Program Manager PSS Physical Security Specialist NPPD National Protection and Program Directorate OEP Occupant Emergency Plan SA Special Agent SMART Security Manual and Resource Tool SPO Special Police Officer U.S.C. United States Code WMD Weapons of Mass Destruction WTMD Walk Through Metal Detector

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Appendix 6 DHS-CRCL “I-Speak” Language Identification Guide

Language Identification Guide

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A Amharic

Arabic

Armenian

B

Bengali

Bosnian Ja govorim bosanski

Q

Qanjobal Ayin tí chí wal q΄ anjob΄ al

Quiche In kinch´aw k´uin ch´e quiche

R

Romanian Vorbesc româneşte Russian

S Serbian

Bulgarian Аз говоря български Burmese

Language Identification Sign Language

Cambodian

Cantonese

C

(Traditional)

I Icelandic

Guide

M Mam

Slovak Hovorím po slovensky

Slovenian Govorim slovensko

Catalan Parlo català

Croatian Govorim hrvatski

Czech Mluvím česky

D Danish Jeg taler dansk

Dari

(Simplified)

Ég tala íslensku

Ilocano Agsaonak ti Ilokano

Indonesian saya bisa berbahasa Indonesia

Italian Parlo italiano

J

Japanese

K Kackchiquel

Bán chiyola tuj kíyol mam

Mandarin

M…