Attachment 2 Current Workload Estimates .pdf
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- Attached to
- NFIP Direct Service Agent Federal contract opportunity
- Solicitation number
- HSFEHQ-10-R-0121
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Attachment 2 Workload Estimate
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Amendment 0001.pdf | ||
| NFIP Direct Claims Call .pdf | ||
| Redacted NFIP DSA MTPN.pdf | ||
| Direct Service Agent - Quarterly Report on Receivables.pdf | ||
| GFIP General Information.pdf | ||
| Direct Service Agent - Monthly Debt Collection Report.pdf | ||
| NFIP Direct Calls.pdf | ||
| Attachment 6 FEMA FORM 61-18.pdf | ||
| Attachment 8 Pricing Evaluation Sheet1.pdf | ||
| Attacment A Statement of Work.pdf | ||
| Attachment 5 GFE.pdf | ||
| NFIP-WYO Flood Transfer Plan.pdf | ||
| HSFEHQ-10-R-0121.pdf | ||
| Attachment 4 Contract Deliverables.pdf | ||
| Attachment 3 PRS.pdf | ||
| Attachment 7 Non Disclosure DHS FORM 11000-6.pdf |
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Text version
Attachment 2, Workload for One Year, Does NOT include WYO Company Transfers - see Tab 2
Months 6/30/2010 5/31/2010 4/30/2010 3/31/2010 2/28/2010 1/31/2010 12/31/2009 11/30/2009 10/30/2009
Policy Types
SFIP 96,208 97,231 97,974 98,549 98,990 99,234 99,885 100,554 101,103
SRL 17,559 17,697 17,727 17,614 17,713 17,708 17,565 17,512 17,501
GFIP Certificates-PIF 17,027 17,567 17,566 17,466 17,297 17,408 17,479 17,009 16,901
Transaction Types
Number of Calls per Month 17,600 17,600 17,600 17,600 17,600 17,600 17,600 17,600 17,600
New Business Applications
Direct 137 1,119 1,377 733 945 551 578 655 640
GFIP 454 40 244 6 169 -4 4 544 94
Total 591 1,159 1,621 739 1,114 547 582 1,199 734
Renewals Received 6,293 8,195 6,797 8,800 7,085 6,756 6,068 7,180 7,771
Endorsements Received 3,123 4,366 3,772 4,081 3,093 3,698 4,434 3,074 5,338
Cancellations Processed 227 208 302 179 158 241 227 210 208
Number of Losses Reported
Direct 148 293 222 795 26 63 100 200 36
SRL 106 108 74 528 17 52 180 327 86
GFIP 33 9 17 35 0 3 3 13 9
Total 287 410 313 1,358 43 118 283 540 131
Number of Losses Closed
Direct 107 484 455 92 66 107 148 75 72
SRL 225 294 212 60 114 225 190 89 55
GFIP 7 19 24 2 4 7 7 13 3
Total 339 797 691 154 184 339 345 177 130
Notes:
Calls per month is based on CSC's daily average times 21 business days per month.
NFIP Direct Servicing Agent Workload for 1 Year - does NOT include WYO Policy Transfer Estimates (see Tab 2)
ATTACHMENT 2
Direct Potential PRP
10-Jan 1105
10-Feb 971 January 18
10-Mar 982 February 19
10-Apr 835 March 23
10-May 497 April 22
10-Jun 321 May 22
10-Jul 420 June 22
10-Aug 469 July 26
10-Sep 571 August 27
10-Oct 940 September 25
10-Nov 1102 October 23
10-Dec 1178 November 20
TOTAL 9391 December 19
Total 268
Month % of TotalPolicy Count
January 5.26% 42,308
February 5.78% 46,523
March 7.35% 59,124
April 8.29% 66,650
May 8.85% 71,162
June 10.49% 84,338
July 12.48% 100,361
August 10.59% 85,197
September 9.12% 73,327
October 8.67% 69,777
November 6.98% 56,178
December 6.14% 49,422
WYO Policy
Transfer Estimates
Estimate WYO Renewals
9/30/2009 8/31/2009 7/31/2009 2/28/2009 1/31/2009 12/31/2008 11/30/2008 10/31/2008 9/30/2008 8/31/2008 07/31/2008 06/30/2008
101,642 102,347 103,034 106,358 106,854 108,033 108,639 109,076 109,688 110,461 111,132 111,825
17,462 17,017 16,679 16,158 16,267 16,324 16,193 15,760 15,752 15,810 15,837 16,099
17,043 17,061 17,748 15,156 13,700 12,532 11,951 11,113 49,165 48,777 48,452 48,041
17,600 17,600 17,600 17,600 17,600 17,600 17,600 17,600 17,600 17,600 17,600 17,600
899 712 667 535 489 417 601 489 815 736 1,022 867
-2 19 34 313 2,070 2,018 1,465 5,059 8,278 507 660 143
897 731 701 848 2,559 2,435 2,066 5,548 9,093 1,243 1,682 1,010
8,316 9,921 9,274 7,729 7,367 6,972 7,092 8,346 9,987 9,543 9,666 10,047
3,791 3,544 5,990 3,940 4,033 3,936 3,653 5,148 4,796 4,354 4,381 5,020
282 244 267 184 187 208 206 224 283 304 278 226
110 69 47 30 91 65 46 179 1,842 119 236 726
71 39 32 8 66 42 36 128 1,142 65 96 138
3 4 5 13 102 34 68 304 504 6 8 10
184 112 84 51 509 141 150 611 3,488 190 340 874
64 74 67 148 247 345 629 564 470 426 407 201
40 43 119 119 160 362 420 255 110 119 111 178
6 2 7 55 102 309 295 125 28 11 9 2
110 119 193 322 509 1,016 1,344 944 608 556 527 381
NFIP Direct Servicing Agent Workload for 1 Year - does NOT include WYO Policy Transfer Estimates (see Tab 2)
5/31/2008 4/30/2008 3/31/2008 2/28/2008 1/31/2008 12/31/2007
112,113 112,782 113,121 113,280 113,994 113,875
16,105 16,253 16,175 16,029 16,019 15,838
48,249 48,227 48,302 48,153 48,099 48,050
17,600 17,600 17,600 17,600 17,600 17,600
785 933 695 626 441 678
65 33 309 31 57 48
850 966 1,004 657 498 726
8,246 8,347 9,267 7,925 8,222 7,137
4,926 5,713 4,429 5,109 5,310 3,861
225 272 207 208 293 242
119 121 256 96 121 83
141 117 111 49 23 24
- 3 11 18 3 3
260 241 378 163 147 110
119 200 109 90 79 51
89 75 34 24 26 49
5 13 7 7 2 34
213 288 150 121 107 134
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