Attachment 4 Contract Deliverables.pdf

PDF 49 KB Posted

Attached to
NFIP Direct Service Agent Federal contract opportunity
Solicitation number
HSFEHQ-10-R-0121
Issued by
Federal Emergency Management Agency Mitigation Section

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Attachment 4 Contract Deliverables

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Other files for this federal contract opportunity

Other files attached to NFIP Direct Service Agent, newest first.
File Type Posted
Amendment 0001.pdf PDF
NFIP Direct Claims Call .pdf PDF
Redacted NFIP DSA MTPN.pdf PDF
Direct Service Agent - Quarterly Report on Receivables.pdf PDF
GFIP General Information.pdf PDF
Direct Service Agent - Monthly Debt Collection Report.pdf PDF
NFIP Direct Calls.pdf PDF
Attachment 6 FEMA FORM 61-18.pdf PDF
Attachment 8 Pricing Evaluation Sheet1.pdf PDF
Attacment A Statement of Work.pdf PDF
Attachment 5 GFE.pdf PDF
NFIP-WYO Flood Transfer Plan.pdf PDF
HSFEHQ-10-R-0121.pdf PDF
Attachment 2 Current Workload Estimates .pdf PDF
Attachment 3 PRS.pdf PDF
Attachment 7 Non Disclosure DHS FORM 11000-6.pdf PDF
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ATTACHMENT 4

ATTACHMENT 4 - Contract Deliverables

Item No. Description Due date

001 Transition Progress Reports (2.1) Every Wednesday during Transition Period.

002 Computer Security Plan (9.4.1) Within 30 days after contract award.

003 Continuity of Operations - Disaster Plan (9.4.3) Within 30 days after contract award.

004 Report of open claims showing the numbers reported, open, closed/paid (with payment data) for each IFICO and the same data for non-IFICO losses arrayed by month of loss, as well as a summary which should constitute all open/reported losses.

Due with the Monthly Technical Progress Narrative Report (MTPN)

005 Claims “aging” reports, which shall include open losses by policy, date of loss, date of notice of loss, IFICO number, adjuster, state, and aging in categories within 30, 45, 60, 75, and 90 calendar days or more after date of loss and from notice of loss.

Due with the Monthly Technical Progress Narrative Report (MTPN)

006 Files, records, data and other information in SAC possession required by the Government for the defense of any legal action or proceeding brought under policies of flood insurance issued pursuant to the Act, as well as relating to FEMA investigations of fraud.

Within 3 days of the Contracting Officers Technical Representative (COTR)’s request.

007 Summary report of all salvage and subrogation files, pending and closed within the period and their status/

Due with the Monthly Technical Progress Narrative Report (MTPN)

008 Report of all fraud detection and prevention activities.

Semiannually - April and October

009 Report of claims closed during the month with elapsed time from notice of loss to closure; policy type; SFIP, GFIP,; and with building and contents payment amounts.

Due with the Monthly Technical Progress Narrative Report (MTPN).

010 Set of all system-generated reports produced, and a complete, up to date set of all procedures used in the performance of the SAC.

Semiannually - October and April.

011 Letter of Credit (LOC) transaction report 21 st of each month to the

B&SA and as reported in the

MTPN.

012 Monthly data submissions, financial statements, and reconciliations, prescribed by the WYO Financial Control Plan and Transaction Record Reporting and Processing Plan (TRRP).

st of each month to the

B&SA

013 Report showing all transactions associated with receiving credit card payments st of each month to the

B&SA and as reported in the

MTPN.

014 Detailed deposit reports 21 st of each month to the

B&SA and as reported in the

MTPN.

ATTACHMENT 4

Item No. Description Due date 015 Financial Statements, Schedule 9, Accounts

Receivable Statement along with all back-up and supporting schedules for all items on the monthly financial reports.

Twenty-one (21) calendar days after the close of the fiscal year (September 30).

016 Computer Performance Report Submitted monthly with the submission of the invoice for payment.

017 Monthly Technical Progress Narrative (MTPN) Report covering work planned, progress against plans, and program related data and costs.

Within thirty (30) days following the close of the prior month.

018 Report of postal and express expenditures Due with the Monthly Technical Progress Narrative Report (MTPN)

019 Phase-Out/Transition Plan to a successor contractor.

As requested by the Contracting Officer.

020 Transition plan for system policy and claim files As requested by the Contracting Officer.

021 Copies of “before and after “ data files and production reports or extracts for selected processing cycles.

As requested by the Contracting Officer.

022 Mail Retention Letters to first anniversary policyholders.

90 days before their policy expires. 15 days after the policy expires if policy payment has not been received.

Intentionally left blank

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