HSFE80-12-R-0033_0003.pdf

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Housing Inspection Services Federal contract opportunity
Solicitation number
HSFE80-12-R-0033
Issued by
Federal Emergency Management Agency Recovery Section

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Solicitation HSFE80-12-R-0033 Amendment 0003

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HSFE80-12-R-0033_0005.pdf PDF
HSFE80-12-R-0033_0004.pdf PDF
Attachment_17_Operations_Costs_Model.pdf PDF
Attachment_15_Performance_Requirements_Summary_Matrix.pdf PDF
Attachment_2_Performance_Requirement_Summary.pdf PDF
Attachment_17_Operations_Costs_Model_LIVE_101612.xlsx XLSX spreadsheet
Attachment_4_Deliverables.pdf PDF
Attachment_1_HIS_Performance_Work_Statement.pdf PDF
SOLICITATION_QA_POSTING_10192012.pdf PDF
Attachment_17_Operations_Costs_Model_LIVE_101612.xlsx XLSX spreadsheet
HSFE80-12-R-0033_Amendment_0002.pdf PDF
SOLICITATION_QA_POSTING_100412.pdf PDF
SOLICITATION_QA_POSTING_100312.pdf PDF
SOLICITATION_QA_POSTING_100112(2).pdf PDF
SOLICITATION_QA_POSTING_9212012(2).pdf PDF
Attachment_8_Shelter_IHP_Inspection_Guidelines.pdf PDF
SOLICITATION_QA_POSTING_9212012.pdf PDF
QUESTIONS ANSWERS.pdf PDF
Attachment 17 Operations Costs Model LIVE.xlsx XLSX spreadsheet
HSFE80-12-R-0033 0001.pdf PDF
Attachment 17 Operations Costs Model.pdf PDF
Attachment 2 Performance Requirement Summary.pdf PDF
Attachment 22 Production Update Format.xlsx XLSX spreadsheet
Attachment 5 A English Customer Service Survey.doc DOC document
Attachment 15 Performance Requirements Summary Matrix.xlsx XLSX spreadsheet
Attachment 14 FEMA Forms for Property.pdf PDF
Attachment 13 NEMIS ACE Interface.pdf PDF
Attachment 19 FEMA Travel Mileage Log.pdf PDF
Attachment 5 B Spanish Customer Service Survey.docx DOCX document
Attachment 6 Privacy Awareness Training.pdf PDF
Attachment 8 Shelter IHP Inspection Guidelines.pdf PDF
Attachment 4 Deliverables.pdf PDF
Attachment 12 119-7-1 Personal Property Manual.pdf PDF
HSFE80-12-R-0033 HIS RFP 9612 POSTING.pdf PDF
HIS QA FBO POSTING2.pdf PDF
HSFE80-12-R-0033 HIS RFP.pdf PDF
Attachment 10 Automatic FEMA Corrections fbo.pdf PDF
Attachment 5 A English Customer Service Survey fbo.pdf PDF
Attachment 11 B Mobile Device Rules of Behavior User Agreement fbo.pdf PDF
HSFE80-12-R-0033 HIS RFP.pdf PDF
Attachment 21 HIS History fbo.pdf PDF
Attachment 18 Past Performance Questionnaire Template fbo.pdf PDF
Attachment 16 Inspection Invoice Template fbo.pdf PDF
Attachment 11 A Mobile Tablet Requirements fbo.pdf PDF
Attachment 19 FEMA Travel Mileage Log fbo.pdf PDF
Attachment 5 B Spanish Customer Service Survey fbo.pdf PDF
Attachment 9 B 009-0-4 Declaration and Release form Spanish former 90-69C fbo.pdf PDF
Attachment 14 FEMA Forms for Property fbo.pdf PDF
Attachment 1 HIS Performance Work Statement fbo.pdf PDF
Attachment 13 NEMIS ACE Interface fbo.pdf PDF
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5. PROJECT NO.

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NO.

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NO. 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NO.

9B. DATED

PAGE OF

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR AC- KNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 10-83)

is required to sign this document and return ___________ copies to the issuing office.is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

BY

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 NSN 7540-01-152-8070

PREVIOUS EDITION NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(No., street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(If applicable)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

(X)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 4

0003 10-19-2012

Federal Emergency Management Agency Office of Acquisition Management Recovery Branch 500 C Street, S.W., PP 5th Floor Washington DC 20472

To all Offerors/Bidders HSFE80-12-R-0033

09-06-2012 X x x

X 1

The purpose of this Amendment is to incorporate the changes included on pages 2-4 into the Solicitation (appended).

**** ACKNOWLEDGEMENT OF RECEIPT OF THIS AMENDMENT IS REQUIRED (SEE BLOCK 11) ******** ------------------------------------------------------END OF AMENDMENT 0003--------------------------------------------

MICHELLE CALHOUN

CONTRACT SPECIALIST

| 2 S o l i c i t a t i o n H S F E 8 0 ‐ 1 2 ‐ R ‐ 0 0 3 3 A m e n d m e n t P 0 0 0 3 P a g e

Section Amendment 1 H.1 Subcontracting Plan Subcontracting Plan is required from successful offeror(s).

2 Section L

Volume 4: Business Proposal Pertinent Business Credentials shall include

Paragraph ‘f’ Surety (performance) bonding to include amount of coverage, name/address of insurance company and account officer; determination of existence of covenants which must be met to maintain bonding coverage, has been removed from the solicitation.

3 Volume 2: Technical Proposal Revised ‐ Reference Solicitation Factor 2/Sub‐Factor 1 Key Personnel (c) has been removed: “A complete list of all personnel in key positions who have been suitably adjudicated per Security”

4 Attachment 8, Shelter Guidelines Revised to eliminate contractor’s responsibility for furnishing equipment.

5 L.4 FAR 52.222‐46 Evaluation of

Compensation for Professional Employees (Feb 1993)

Removed in its entirety – Now reads “Left Blank Intentionally”

6 Volume 2, Subcontractor Plan Requirement has been removed from Volume 2 and from the end of 1.2.4.

7 Section M, Past Performance

Questionnaires Past Performance Questionnaires shall be returned to the Contracting Officer at Michelle.Calhoun@dhs.fema.gov

8 Paragraph H.3 Changed to reflect “The Contractor shall furnish all personnel, facilities, equipment, material and supplies, and do all things necessary to, or incident to, performing and providing the following items of work identified in Section C.1, Performance Work Statement.

9 Volume 5, Cost Proposal, 5.1 Generalist II has been removed. RFP Section H.5: Generalist II has been removed.

10 Attachment 17 Requirement for Electronic Fingerprint Kits (EFK) has been removed from the Solicitation and Attachment 17 11 Wage Determinations have been incorporated Wage Determination No.: 2000‐0127, Revision 17 Wage Determination No.: 1995‐0221, Revision 29 Combined in Attachment 23

12 Attachment 1, Section C.5 Last sentence added: The ISO 9001:2008 Standards can be purchased at the following website: http://asq.org/iso9001/.

13 Attachment 2, Section III Requirement Section 1: Quality

All language revised to clarify the maximum of 1% or $100,000 (whichever is less) for ISO 9001 2008 Standards 4 through 8. Revised the retainer percentages for minor and major

| 3 S o l i c i t a t i o n H S F E 8 0 ‐ 1 2 ‐ R ‐ 0 0 3 3 A m e n d m e n t P 0 0 0 3 P a g e

Management Systems nonconformities. RFP Sections E.5 and G.2 revised to match.

14 Attachment 17 Inspection base revised to 242,500 15 RFP Section B.7 Issuing Task Orders Revised. Transition may be invoiced monthly.

16 RFP Section E. 5 (b) Performance Verification: Revised verbiage 17 RFP Section E. 5 (b) Performance Verification: Revised verbiage: Withholding requirement removed 18 RFP Section G.2 Ordering Procedures: Removed “(2.a) Task Order Performance: the

Government shall withhold (Ref. QASP) of the total price of each "inspections" task order pending (a) review and verification of the total number of inspections eligible for payment and accepted by FEMA in accordance with Section C.1, Performance Work Statement, (b) completion of the required performance evaluation, and (c) agreement on the incentive/ disincentive percentage to be applied to the fixed per inspection rate (See Section E.5).

Withholding is applicable to all task orders. The Contractor's monthly invoice for "inspections" task orders shall include, and itemize, the required (Ref. QASP) for withholding of initial inspections. Following issuance of the "final task order modification" and in response to the Contractor's Final Invoice, the balance of any funds owing to the Contractor will be released for final payment of the task order.”

19 RFP H.2 Transition: Paragraph 3 and 6: Post‐Award Debriefing has been revised to Kickoff meeting. Paragraph 5 has been revised: If an incumbent company receives a contract award, it will be eligible to receive any transition payment.

20 RFP H.4 Quality Control: First sentence revised to read “The contractor shall perform Quality Control on each inspector for each inspection task order.”

21 RFP H.11 IRS and Form 1099 reference removed 22 RFP H15 Security Requirements 1st paragraph updated to read: “All individuals will be U.S.

citizens. The contractor shall follow the standard established DHS and FEMA policy.

Homeland Security Presidential Directive‐12 (HSPD‐12), Office of Management and Budget (OMB) guidance M‐05‐24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.”

23 RFP H.15 Security Requirements, Subsection 15.5 Background Investigations, 4th sentence revised to state “Prospective contractor employees shall submit the following completed forms to the Security Office through the COR within 30 calendar days after contract award, | 4 S o l i c i t a t i o n H S F E 8 0 ‐ 1 2 ‐ R ‐ 0 0 3 3 A m e n d m e n t P 0 0 0 3 P a g e or 30 calendar days prior to EOD of any employee, whether a replacement, addition, subcontractor employee, or vendor:”

24 RFP I.11 Updated 52.219‐9 Small Business Subcontracting Plan (JAN 2011) ALTERNATE II (OCT 2001)

25 RFP L.11 Instructions for Preparation of Proposal, Proposal Documents, Volume II Technical Proposal page limit has been increased from 75 to 100.

26 RFP Volume 2 Technical Proposal, Factor 1 Sub‐Factor 1 (b) revised to read “Provide the continuity of operations plan (CONCOPS) requirement(s) (which is excluded from the page count) and;

27 Attachment 22 Production Update Format

Un‐secured Attachment 22.

1. THIS CONTRACT IS A RATED ORDER RATING PAGE OF PAGES

UNDER DPAS (15 CFR 700)

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

SEALED BID (IFB)

NEGOTIATED (RFP)

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

9. Sealed offers in original and _____________________________ copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in until local time _______________________ (Hour) (Date)

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All Offers are subject to all terms and conditions contained in this solicitation.

A. NAME B. TELEPHONE (NO COLLECT CALLS) C. E-MAIL ADDRESS

AREA CODE NUMBER EXT.

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

A SOLICITATION/CONTRACT FORM x I CONTRACT CLAUSES x

B SUPPLIES OR SERVICES AND PRICES/COSTS x PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

C DESCRIPTION/SPECS./WORK STATEMENT x J LIST OF ATTACHMENTS x

D PACKAGING AND MARKING x PART IV - REPRESENTATIONS AND INSTRUCTIONS

E INSPECTION AND ACCEPTANCE x

F DELIVERIES OR PERFORMANCE x

G CONTRACT ADMINISTRATION DATA x L INSTR., CONDS., AND NOTICES TO OFFERORS x

H SPECIAL CONTRACT REQUIREMENTS x M EVALUATION FACTORS FOR AWARD x

K

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS x

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within ________ calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT 10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS (%)

(See Section I, Clause No. 52-232-8)

14. ACKNOWLEDGEMENT OF AMENDMENTS AMENDMENT NO. DATE AMENDMENT NO. DATE

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated:

CODE FACILITY 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER 15A. NAME AND

ADDRESS

OF OFFEROR

(Type or print)

15B. TELEPHONE NUMBER 17. SIGNATURE 18. OFFER DATE

AREA CODE NUMBER EXT.

15C. CHECK IF REMITTANCE ADDRESS IS DIFFERENT FROM

ABOVE - ENTER SUCH ADDRESS IN SCHEDULE

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION: 23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM (4 copies unless otherwise specified)

10 U.S.C. 2304(a) ( ) 41 U.S.C. 253(c) ( )

24. ADMINISTERED BY (If other than Item 7) 25. PAYMENT WILL BE MADE BY CODE CODE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

(Signature of Contracting Officer)

(REV. 9-97)

10. FOR INFORMATION CALL:

11. TABLE OF CONTENTS

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 33

Previous edition is unusable Prescribed by GSA-FAR (48 CFR) 53.214(c)

SOLICITATION, OFFER AND AWARD

SOLICITATION

OFFER (Must be fully completed by offeror)

AWARD (To be completed by Government)

N/A 1 1

HSFE80-12-R-0033 09/06/2012

X

Federal Emergency Management Agency Office of Acquisition Management

500 C Street, S.W., PP 5th Floor Washington DC 20472

FEMA Finance Center

P.O. Box 9001 Winchester VA 22604

Table of Contents

PART I - THE SCHEDULE ........................................................................................................................... A-1

SECTION A - SOLICITATION/CONTRACT FORM ............................................................................... A-1

SF 33 SOLICITATION, OFFER AND AWARD .............................................................................. A-1

PART I - THE SCHEDULE ............................................................................................................................ B-1

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS ............................................................... B-1

B.1 ITEMS TO BE ACQUIRED ............................................................................................................ B-1 B.2 MAXIMUM AND MINIMUM FUNDING LIMIT ......................................................................... B-1 B.3 NEGOTIATED INDIRECT COST RATES .................................................................................... B-1 B.4 CONSIDERATION AND PAYMENT ............................................................................................ B-1 B.5 CONTRACT TYPE .......................................................................................................................... B-4 B.6 OTHER DIRECT COSTS ................................................................................................................ B-4 B.7 ISSUING TASK ORDERS .............................................................................................................. B-4 B.8 PRICE SCHEDULE INSTRUCTIONS ........................................................................................... B-5

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK ..................................... C-1

C.1 SEE SECTION J ATTACHMENT 1 - HOUSING INSPECTION SERVICES PERFORMANCE

WORK STATEMENT .................................................................................................................... C-1

SECTION D - PACKAGING AND MARKING .......................................................................................... D-1

D.1 PRESERVATION, PACKING AND PACKAGING -- COMMERCIAL ...................................... D-1

SECTION E - INSPECTION AND ACCEPTANCE .................................................................................... E-1

E.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE .................... E-1 E.2 INSPECTION AND ACCEPTANCE .............................................................................................. E-1 E.3 PERFORMANCE EVALUATION .................................................................................................. E-1 E.4 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) ........................................................ E-2 E.5 PERFORMANCE VERIFICATION ................................................................................................ E-2

SECTION F - DELIVERIES OR PERFORMANCE ................................................................................... F-1

F.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE .................... F-1 F.2 TERM OF CONTRACT ................................................................................................................... F-1 F.3 PRINCIPAL PLACE OF PERFORMANCE .................................................................................... F-1 F.4 DELIVERY SCHEDULE ................................................................................................................. F-1 F.5 REPORTS OF WORK ...................................................................................................................... F-1

SECTION G - CONTRACT ADMINISTRATION DATA ......................................................................... G-1

G.1 INVOICE PROCEDURES .............................................................................................................. G-1 G.2 ORDERING PROCEDURES ......................................................................................................... G-1 G.3 ROLE OF TASK MONITOR ......................................................................................................... G-4 G.4 TECHNICAL DIRECTION AND SURVEILLANCE ................................................................... G-5 G.5 SUBMISSION OF INVOICES OR VOUCHERS FOR PAYMENT ............................................. G-5 G.6 IDENTIFICATION OF GOVERNMENT OFFICIALS ............................................................... G-6 G.7 CONTRACT ADMINISTRATION REPRESENTATIVES .......................................................... G-6 G.8 SUBCONTRACT NOTIFICATION ............................................................................................... G-6

SECTION H - SPECIAL CONTRACT REQUIREMENTS ....................................................................... H-1

H.1 SUBCONTRACTING PLAN ......................................................................................................... H-1 H.2 TRANSITION ................................................................................................................................. H-1 H.3 INSPECTION TASK ORDER PERFORMANCE ........................................................................ H-1 H.4 QUALITY CONTROL ................................................................................................................... H-2

H.5 TECHNICAL ASSISTANCE GENERALIST LABOR CATEGORY DESCRIPTIONS ............. H-2 H.6 MANDATORY PERFORMANCE REQUIREMENTS ................................................................. H-2 H.7 REPORTS OF WORK .................................................................................................................... H-2 H.8 GOVERNMENT-FURNISHED and CONTRACTOR ACQUIRED PROPERTY ........................ H-3 H.9 SUMMARY TABLE OF DELIVERABLES: ................................................................................. H-3 H.10 ORGANIZATIONAL CONFLICT OF INTEREST ..................................................................... H-3 H.11 EMPLOYEE/INDEPENDENT CONTRACTORS and INSPECTOR COMPENSATION ......... H-4 H.12 AMERICAN DISABILITIES ACT .............................................................................................. H-4 H.13 PARTNERING .............................................................................................................................. H-5 H.14 HIGHER-LEVEL CONTRACT QUALITY REQUIREMENTS ................................................. H-5 H.15 SECURITY REQUIREMENTS .................................................................................................... H-5

PART II - CONTRACT CLAUSES .............................................................................................................. I-1

SECTION I - CONTRACT CLAUSES ...................................................................................................... I-1

I.1 NOTICE OF HYBRID CONTRACT ............................................................................................... I-1 I.2 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE .................... I-1

I.3 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL

(JAN 2011) ....................................................................................................................................... I-2

I.4 52.209-9 UPDATES OF PUBLICLY AVAILABLE INFORMATION REGARDING

RESPONSIBILITY MATTERS (JAN 2011) ................................................................................... I-4 I.5 52.215-23 LIMITATIONS ON PASS-THROUGH CHARGES (OCT 2009) .................................. I-4 I.6 52.216-7 ALLOWABLE COST AND PAYMENT (JUN 2011) ................................................. I-5 I.7 52.216-18 ORDERING (OCT 1995) .......................................................................................... I-10 I.8 52.216-19 ORDER LIMITATIONS (OCT 1995) ...................................................................... I-10 I.9 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999) ...................................................... I-10 I.10 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ................. I-10

I.11 52.219-9 SMALL BUSINESS SUBCONTRACTING PLAN (JULY 2005) ALTERNATE II

(OCT 2011) (DEVIATION) ........................................................................................................... I-11

I.12 52.219-28 POST-AWARD SMALL BUSINESS PROGRAM REREPRESENTATION

(APR 2009) ................................................................................................................................... I-117 I.13 52.222-2 PAYMENT FOR OVERTIME PREMIUMS (JUL 1990) .......................................... I-18 I.14 52.222-21 PROHIBITION OF SEGREGATED FACILITIES (FEB 1999) ................................ I-19

I.15 52.222-40 NOTIFICATION OF EMPLOYEE RIGHTS UNDER THE NATIONAL LABOR

RELATIONS ACT (DEC 2010) .................................................................................................... I-19

I.16 52.222-43 FAIR LABOR STANDARDS ACT AND SERVICE CONTRACT ACT – PRICE

ADJUSTMENT (MULTIPLE YEAR AND OPTION CONTRACTS…………………………..I-20

1.17 52.222-49 SERVICE CONTRACT ACT - PLACE OF PERFORMANCE UNKNOWN

(MAY 1989) ................................................................................................................................... I-21 I.18 52.222-54 EMPLOYMENT ELIGIBILITY VERIFICATION (JAN 2009) ................................ I-21

I.19 @ 52.232-7 PAYMENTS UNDER TIME-AND-MATERIALS AND LABOR-HOUR

CONTRACTS ................................................................................................................................ I-24

I.20 52.232-99 PROVIDING ACCELERATED PAYMENT TO SMALL BUSINESS

SUBCONTRACTORS (DEVIATION 2012-00014) (AUG 2012)………………………………I-28

I.21 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) ................................. I-28

I.22 HSAR 3052.204-71 CONTRACTOR EMPLOYEE ACCESS (JUN 2006) ALTERNATE II

(JUN 2006) ..................................................................................................................................... I-28

I.23 HSAR 3052.209-70 PROHIBITION ON CONTRACTS WITH CORPORATE EXPATRIATES

(JUN 2006) ..................................................................................................................................... I-29 I.24 HSAR 3052.215-70 KEY PERSONNEL OR FACILITIES (DEC 2003) .................................... I-30

I.25 HSAR 3052.242-72 CONTRACTING OFFICER'S TECHNICAL REPRESENTATIVE

(DEC 2003) ..................................................................................................................................... I-31 I.26 NARA RECORDS MANAGEMENT LANGUAGE FOR CONTRACTS ................................... I-31

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS ............................... J-1

SECTION J - LIST OF ATTACHMENTS .................................................................................................... J-1

J.1 ATTACHMENT 1 HIS PERFORMANCE WORK STATEMENT ...................................... J-1 J.2 ATTACHMENT 2 HIS PERFORMANCE REQUIREMENTS SUMMARY ....................... J-1 J.3 ATTACHMENT 3 DHS HANDBOOK ................................................................................. J-1 J.4 ATTACHMENT 4 DELIVERABLES ................................................................................... J-1 J.5 ATTACHMENT 5 A ENGLISH CUSTOMER SERVICE SURVEY ................................... J-1 J.6 ATTACHMENT 5 B SPANISH CUSTOMER SERVICE SURVEY ................................... J-1 J.7 ATTACHMENT 6 PRIVACY AWARENESS TRAINING .................................................. J-1 J.8 ATTACHMENT 7 IHP INSPECTION GUIDELINES .......................................................... J-1 J.9 ATTACHMENT 8 SHELTER IHP INSPECTION GUIDELINES ....................................... J-1 J.10 ATTACHMENT 9 A 009-0-3 DECLARATION AND RELEASE FORM ENGLISH ............ J-1 J.11 ATTACHMENT 9 B 009-0-4 DECLARATION AND RELEASE FORM SPANISH ............ J-1 J.12 ATTACHMENT 10 AUTOMATIC FEMA CORRECTIONS ................................................ J-1 J.13 ATTACHMENT 11 A MOBILE TABLET REQUIREMENTS ................................................ J-1

J.14 ATTACHMENT 11 B MOBILE DEVICE RULES OF BEHAVIOR USER AGREEMENT ... J-1

J.15 ATTACHMENT 12 119-7-1 PERSONAL PROPERTY MANUAL ...................................... J-1 J.16 ATTACHMENT 13 NEMIS ACE INTERFACE .................................................................... J-1 J.17 ATTACHMENT 14 FEMA FORMS FOR PROPERTY......................................................... J-1

J.18 ATTACHMENT 15 PERFORMANCE REQUIREMENTS SUMMARY MATRIX ........... J-1

J.19 ATTACHMENT 16 INSPECTION INVOICE TEMPLATE .................................................. J-1 J.20 ATTACHMENT 17 OPERATIONS COSTS MODEL ........................................................... J-1

J.21 ATTACHMENT 17 OPERATIONS COSTS MODEL LIVE…………………………….…J-1

J.22 ATTACHMENT 18 PAST PERFORMANCE QUESTIONNAIRE TEMPLATE ................. J-1

J.23 ATTACHMENT 19 FEMA TRAVEL MILEAGE LOG ........................................................ J-1 J.24 ATTACHMENT 20 FEMA POST TRAVEL EXPENSE SUMMARY .................................. J-1 J.25 ATTACHMENT 21 HIS HISTORY........................................................................................ J-1

J.26 ATTACHMENT 22 PRODUCTION UPDATE FORMAT…………………………………J-1

J.27 ATTACHMENT 23 WAGE DETERMINATION…………………………………………..J-1

PART IV - REPRESENTATIONS AND INSTRUCTIONS ................................................................... K-1

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF

OFFERORS ............................................................................................................................................ K-1

K.1 52.203-11 CERTIFICATION AND DISCLOSURE REGARDING PAYMENTS TO INFLUENCE

CERTAIN FEDERAL TRANSACTIONS (SEPT 2007)............................................................. K-1

K.2 52.204-3 TAXPAYER IDENTIFICATION (OCT 1998) .......................................................... K-1 K.3 52.204-8 ANNUAL REPRESENTATIONS AND CERTIFICATIONS (MAY 2012) ................ K-3 K.4 52.209-5 CERTIFICATION REGARDING RESPONSIBILITY MATTERS (APR 2010) ........ K-5 K.5 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JAN 2011) ........... K-6 K.6 52.215-6 PLACE OF PERFORMANCE (OCT 1997) .................................................................. K-8 K.7 52.219-1 SMALL BUSINESS PROGRAM REPRESENTATIONS (APR 2011) ....................... K-8 K.8 52.222-22 PREVIOUS CONTRACTS AND COMPLIANCE REPORTS (FEB 1999) ............ K-10 K.9 52.222-25 AFFIRMATIVE ACTION COMPLIANCE (APR 1984) ....................................... K-10 K.10 52.225-2 BUY AMERICAN ACT CERTIFICATE (FEB 2009) ............................................. K-11

K.11 52.225-20 PROHIBITION ON CONDUCTING RESTRICTED BUSINESS OPERATIONS IN

SUDAN--CERTIFICATION (AUG 2009) .................................................................................. K-11

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS .............................. L-1

L.1 NOTICE LISTING SOLICITATION PROVISIONS INCORPORATED BY REFERENCE ........ L-1 L.2 52.215-16 FACILITIES CAPITAL COST OF MONEY (JUN 2003) ......................................... L-1

L.3 52.216-1 TYPE OF CONTRACT (APR 1984) ............................................................................ L-1 L.4 Left Blank Intentionally…………………………………………………………………………….L-1 L.5 52.233-2 SERVICE OF PROTEST (SEP 2006) .......................................................................... L-1

L.6 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) L-2

L.7 NOTICE OF FILING REQUIREMENTS FOR AGENCY PROTESTS ......................................... L-2 L.8 OFFEROR ACCEPTANCE PERIOD .............................................................................................. L-4 L.9 RESTRICTION ON USE AND DISCLOSURE OF PROPOSAL/QUOTATION .......................... L-4 L.10 HSAR 3052.209-72 DISCLOSURE OF CONFLICTS OF INTEREST (DEC 2003) ................. L-5 L.11 INSTRUCTIONS FOR PREPARATION OF PROPOSAL ........................................................... L-5 L.12 SUBMITTAL DEADLINE .......................................................................................................... L-15

SECTION M - EVALUATION FACTORS FOR AWARD ........................................................................ M-1

M.1 NOTICE LISTING SOLICITATION PROVISIONS INCORPORATED BY REFERENCE ...... M-1

M.2 EVALUATION OF PROPOSALS ................................................................................................. M-1 M.3 BASIS FOR DETERMINING AWARD ....................................................................................... M-1 M.4 SOURCE SELECTION TRADE-OFF PROCESS ......................................................................... M-1 M.5 CRITERIA FOR PROPOSAL RATING ........................................................................................ M-1

M.6 COMMUNICATIONS BEFORE ESTABLISHMENT OF THE COMPETITIVE RANGE ........ M-7

M.7 COMPETITIVE RANGE ............................................................................................................... M-7

M.8 EXCHANGES WITH OFFERORS AFTER ESTABLISHMENT OF THE COMPETITIVE

RANGE .......................................................................................................................................... M-7 M.9 DISCUSSIONS............................................................................................................................... M-7 M.10 AWARD WITHOUT DISCUSSIONS ......................................................................................... M-7 M.11 FINAL PROPOSAL REVISION .................................................................................................. M-8 M.12 BASIS FOR AWARD .................................................................................................................. M-8

HSFE80-12-R-0033 Section B

B-1

PART I - THE SCHEDULE

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 ITEMS TO BE ACQUIRED

The Contractor shall furnish all personnel, facilities, equipment, material, supplies, and services (except as may be expressly set forth in this contract as furnished by the Government) and otherwise do all things necessary to, or incident to, performing and providing the following items of work:

See Section C.1, Section J. Attachment 1 Performance Work Statement

B.2 MAXIMUM AND MINIMUM FUNDING LIMIT

The maximum funding limitation for this contract shall not exceed $163,000,000. The guaranteed minimum under this contract is $5,000.00

B.3 NEGOTIATED INDIRECT COST RATES

Notwithstanding the provisions of Clause 52.216-7 of this contract entitled, "Allowable Cost and Payment," the allowable indirect costs under this contract shall be obtained by applying negotiated indirect rates to bases agreed upon by the parties. The period(s) for which such rates will be established shall correspond to the contractor's fiscal year(s).

Negotiation of final indirect rates shall be in accordance with FAR 52.216-7 and Subpart 42.700 of the Federal Acquisition Regulation. The results of each negotiation shall be set forth in a modification to this contract which shall specify (1) the agreed final rates, (2) the bases to which the rates apply, and (3) the periods for which the rates apply.

Pending establishment of final overhead rates for any period, the Contractor shall be reimbursed for allowable indirect costs, not claimed elsewhere, at the following billing rate(s). Such billing rate(s) may, at the request of either party, be revised by mutual consent to apply either retroactively or prospectively to prevent substantial over and under payment.

Indirect Base of Billing Contractor's Cost Application Rate Fiscal Year

B-2

B.4 CONSIDERATION AND PAYMENT

The following represents the Price Schedules/Contract Line Items for this contract (for Sub-Line Item Numbers (SLINs), Attachment 17 Operations Cost Model):

NOTE: "FFP" means "Firm-Fixed-Price"; "NTE" means Estimated Costs "not-to-exceed" the ceiling price specified", “CR” means Estimated Costs “cost reimbursable”, “ODC” means disaster specific “other direct cost”.

BASE PERIOD (January 1, 2013 through December 31, 2013)

CLIN Description Quantity Unit Unit Price Total Quantity Unit Unit Price Total Grand Total

0001 OPERATIONS PHASE IN (Cost Reimbursable) 3 Month $ $ 3 Month $ $ $

0002 INSPECTIONS (Fixed Rate)

0003 INCENTIVE

0004 TECHNICAL ASSISTANCE (Fixed Rate) Generalist I Generalist III

0005 OPERATIONS (Cost Reimbursable)

0006 PARTNERING (Cost Reimbursable)

0007 OTHER DIRECT COSTS (Cost Reimbursable) Inspector Travel Other Direct Costs Contractor Acquired Property

DR Specific CostsRecurring Costs

OPTION PERIOD 1 (January 1, 2014 through December 31, 2014)

CLIN Description Quantity Unit Unit Price Total Quantity Unit Unit Price Total Grand Total

1002 INSPECTIONS (Fixed Rate)

1003 INCENTIVE

1004 TECHNICAL ASSISTANCE (Fixed Rate) Generalist I Generalist III

1005 OPERATIONS (Cost Reimbursable)

1006 PARTNERING (Cost Reimbursable)

1007 OTHER DIRECT COSTS (Cost Reimbursable) Inspector Travel Other Direct Costs Contractor Acquired Property

Recurring Costs DR Specific Costs

B-3

OPTION PERIOD 2 (January 1, 2015 through December 31, 2015)

CLIN Description Quantity Unit Unit Price Total Quantity Unit Unit Price Total Grand Total

2002 INSPECTIONS (Fixed Rate)

2003 INCENTIVE

2004 TECHNICAL ASSISTANCE (Fixed Rate) Generalist I Generalist III

2005 OPERATIONS (Cost Reimbursable)

2006 PARTNERING (Cost Reimbursable)

2007 OTHER DIRECT COSTS (Cost Reimbursable) Inspector Travel Other Direct Costs Contractor Acquired Property

Recurring Costs DR Specific Costs

OPTION PERIOD 3 (January 1, 2016 through December 31, 2016)

CLIN Description Quantity Unit Unit Price Total Quantity Unit Unit Price Total Grand Total

3002 INSPECTIONS (Fixed Rate)

3003 INCENTIVE

3004 TECHNICAL ASSISTANCE (Fixed Rate) Generalist I Generalist III

3005 OPERATIONS (Cost Reimbursable)

3006 PARTNERING (Cost Reimbursable)

3007 OTHER DIRECT COSTS (Cost Reimbursable) Inspector Travel Other Direct Costs

B-4

B.5 CONTRACT TYPE

Multiple Indefinite Delivery Indefinite Quantity (IDIQ) contracts will be awarded, using fixed price CLINs for inspections and cost reimbursable CLINS for other disaster-related costs.

B.6 OTHER DIRECT COSTS

All ODCs will be reimbursed at cost, plus material handling (if applicable) or G&A. All costs associated with travel, will be reimbursed in accordance with approved Federal Travel Regulation rates during the time of travel. All ODC’s shall be itemized on each ODC invoice.

Other Direct Cost (ODC) to be incurred under this contract may include but are not limited to the following:

• Inspector Adjudication

• Inspector Registration Events

• Emergency Purchases

• Materials (not emergency purchases)

• Travel Expenses (CONUS and OCONUS)

• Disaster Specific Contractor Acquired Property

B.7 ISSUING TASK ORDERS

Services specified above by Contract Line Item Number (CLIN) shall be obtained by issuance of task orders. Services may be ordered (by CLIN) at any time during the effective period of performance, at the price specified. Task orders shall be issued in accordance with the Section G clause entitled "Ordering Procedures". The aggregate dollar amount of all task order funding obligations shall not exceed the ceiling price of this contract as specified in the Section B clause entitled "Maximum and Minimum Funding Limitation".

Transition may be invoiced monthly. One-half of the actual, allowable costs incurred for Partnering, and approved by the government, shall be invoiced on a per session basis. The total cost for all sessions during the effective period of performance shall not exceed the total estimated price of the task order. Authorized costs may include Facilitator, Facilitator travel (transportation, lodging, and per diem), facilities and other direct costs, but shall not include any travel costs for Contractor or government

OPTION PERIOD 4 (January 1, 2017 through December 31, 2017)

CLIN Description Quantity Unit Unit Price Total Quantity Unit Unit Price Total Grand Total

4002 INSPECTIONS (Fixed Rate)

4003 INCENTIVE

4004 TECHNICAL ASSISTANCE (Fixed Rate) Generalist I Generalist III

4005 OPERATIONS (Cost Reimbursable)

4006 PARTNERING (Cost Reimbursable)

4007 OTHER DIRECT COSTS (Cost Reimbursable) Inspector Travel Other Direct Costs

B-5 participants (see Section H.14). Allow-ability of costs shall be determined based on FAR Part 31. Travel costs shall be limited to the amounts authorized under the Federal Travel Regulations.

B.8 PRICE SCHEDULE INSTRUCTIONS

The offerors shall detail their costs for each CLIN by using Attachment 17 as a costing disclosure guide detailing the costs that provide the total price for the Base and Option Period CLINS. The offeror shall price their proposals using the costing guide by identifying costs associated with disaster specific origins and non-disaster specific recurring cost origins. Only non-disaster specific cost origins will be considered as recurring costs supported by the cost of deliverables provided to FEMA and all recurring costs will be structure as cost reimbursable CLINs. The same holds true with the disaster specific CLINs with exception to a fixed inspection rate that is only loaded with the inspector wages, administrative support, quality control and profit. All other disaster specific CLINs will be ODC CLINs that are cost reimbursable.

HSFE80-12-R-0033 Section C

C-1

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.1 SEE SECTION J ATTACHMENT 1 - HOUSING INSPECTION SERVICES PERFORMANCE WORK

STATEMENT

HSFE80-12-R-0033 Section D

D-1

SECTION D - PACKAGING AND MARKING

D.1 PRESERVATION, PACKING AND PACKAGING -- COMMERCIAL

Preservation, packing, and packaging for shipment of all items ordered hereunder shall be in accordance with commercial practice and adequate to insure both acceptance by common carrier and safe transportation at the most economical rate(s).

HSFE80-12-R-0033 Section E

E-1

SECTION E - INSPECTION AND ACCEPTANCE

E.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

The following contract clauses pertinent to this section are hereby incorporated by reference (by Citation Number, Title, and Date) in accordance with the clause at FAR "52.252-2 CLAUSES INCORPORATED BY REFERENCE" in Section I of this contract. See FAR 52.252-2 for an internet address (if specified) for electronic access to the full text of a clause.

NUMBER TITLE DATE

$ 52.246-2 INSPECTION OF SUPPLIES--FIXED PRICE JUL 1985

ALTERNATE I (JUL 1985)

@ 52.246-3 INSPECTION OF MAY 2001

SUPPLIES--COST-REIMBURSEMENT

$ 52.246-4 INSPECTION OF SERVICES--FIXED-PRICE AUG 1996

@ 52.246-5 INSPECTION OF APR 1984

SERVICES--COST-REIMBURSEMENT

$ 52.246-16 RESPONSIBILITY FOR SUPPLIES APR 1984

E.2 INSPECTION AND ACCEPTANCE

Final inspection and acceptance shall be by the Contracting Officer or his/her duly authorized representative at the Disaster Assistance Response Team or Virginia National Processing Service Center (VA-NPSC).

For the purpose of this clause, the Contracting Officer's Representative (COR) named in the Designation of Contracting Officer's Representative clause in this contract is the representative of the Contracting Officer. The Contracting Officer reserves the right to unilaterally designate other Government agents as authorized representatives. Should such occur, the Contractor will be notified by a written notice.

E.3 PERFORMANCE EVALUATION

(a) The Government reserves the right, at all reasonable times, and upon reasonable notice to the Contractor to inspect or otherwise evaluate the work performed or being performed at the location(s) at which work is being performed. Pursuant thereto, the Government reserves the right to maintain representatives on the premises of the contractor (or subcontractor). If the Government makes any inspections or evaluations on the premises of the Contractor (or subcontractor) the Contractor shall provide all reasonable facilities and assistance ensuring the safety and convenience of the Government's representatives in the performance of their duties. All inspections and evaluations by the Government's representatives shall be performed in such a manner as will not unduly delay work. The Government will endeavor to conduct all audits, inspections, and evaluations in accordance with the highest levels of established professional auditing practices and standards. If a written report of such inspection or evaluation is prepared by the Government which reflects deficiencies or proposed corrective actions to be taken by the Contractor or its subcontractor, a copy of those deficiencies and/or proposed corrective actions shall be furnished to the Contractor. Any corrective action proposed to be taken as a result of such inspections shall be discussed with the Government prior to implementation.

(b) During the performance of this contract, the Contractor shall be evaluated by the COR, or other designate personnel, in accordance with the overall level of compliance with the contract and the demonstrated quality and timeliness of the services provided. The Quality Assurance Surveillance Plan (QASP) lists the performance requirements by Performance Objectives for which Contractor performance will be measured when performing under this contract. This does not replace the performance requirements stated in Section C. The contractors approved Quality Control Plan (QCP) and FEMA’s Quality Assurance Surveillance Plan (QASP) will be incorporated into the contract upon award. The Government and the Contractor may by mutual agreement adjust the standards and/or identify additional performance elements as may be necessary to ensure the performance standards for work specified in the contract reflect the requirements.

E-2

(c) The Government representatives are extended to include agents, i.e., COR, CMHIS representatives, auditors, and/or other Contractors as authorized.

E.4 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

This Quality Assurance Surveillance Plan (QASP) is a Government developed document outlining the surveillance procedures that will be used in assessing the quality of performance achieved under the Housing Inspection Service’s (HIS) contract; including 1- Quality Management System and 2- Task Order Performance. The QASP captures surveillance results for stated thresholds and objectives. FEMA has included a scoring matrix for key performance areas. The offeror may during the proposal stage disclose to FEMA adjustments to the Task Order Performance matrix while meeting or exceeding stated thresholds and objectives if found a better value to FEMA. During the evaluation process, FEMA may accept in part or in whole if a more effective approach is recommended by the offeror. FEMA may reject in part or in whole if a lesser intended value is determined. The Contractor is responsible for management and quality control actions to meet the terms of the contract.

The Government will perform those quality assurance procedures that may be necessary to verify that performance is in accordance with the Performance Requirements Summary for each task order (Attachment 2). Government quality assurance will be performed routinely by the COR; however, other activities may be called upon to support this effort as required.

The QASP will be used by the Government to evaluate the Contractor’s performance over the life of the contract. Through this evaluation, the Contracting Officer Representative (COR) will identify both positive and negative aspects of the Contractor’s performance, which may result in a payment incentive or payment disincentive based on meeting or exceeding stated thresholds.

This will allow the COR to communicate to the Contractor those aspects that are strengths of their performance, and those aspects considered to be deficiencies/weaknesses in their performance and which need to be addressed and corrected. For those tasks listed in the QASP, the COR or designated quality assurance evaluators will follow the methods of surveillance specified in the contract.

The COR or designated quality assurance evaluators will record all surveillance observations and will maintain a file of all inspection results. Government surveillance of tasks not listed in the QASP may occur during the performance of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Unsatisfactory performance for any Performance Standard/Acceptable Quality Level (AQL) item may result in other appropriate action(s) by the Contracting Officer in accordance with the Inspection of Services clause, including Termination for Default. Any action taken by the Contracting Officer as a result of surveillance will be in accordance with the terms of this contract.

E.5 PERFORMANCE VERIFICATION

(a) The Government intends to measure the outcomes of the performance objectives with stated thresholds that the Government expects these contracts to deliver (Section J Attachment 2 Performance Requirements Summary). Exceeding, meeting and/or less than expected thresholds shall result in incentives and/or disincentives respectively. During performance of this contract, incentives and disincentives as a result of resulting Contractor performance thresholds shall be measured under individual task orders (for inspections only), shall be evaluated and measured by the COR, Project Monitor, or other designated Government personnel, to assess the overall level of compliance with the contract in terms of Quality Control, Production/Timeliness, Customer Service, and Miscellaneous criteria as specified in the Performance Requirements Summary (Section J, Attachment 2). The Performance Requirements Summary and supplements does not replace, the performance requirements stated in Section C of the contract. The Government and the Contractor may mutually adjust the standards and/or identify additional performance elements, as may be deemed necessary, to ensure that the performance standards reflect actual contract requirements.

(b) In accordance with the inspection clause of this contract, the Government intends to measure the outcomes of the external audits of the contractor’s Quality Management System for compliance (Section J Attachment 2 Performance Requirements Summary). A retainer percentage will be held from the contract cost per year and a release of that retainer percentage shall be based on the contractor’s annual QMS audit outcomes provided by the independent third party auditor as described by the Performance Requirement Statement and approved by FEMA.

FEMA shall weight ISO standards/clauses four (4) through eight (8): (4 – Quality Management System, 5 – Management Responsibility, 6 – Human Resources, 7 – Product Realization and 8 – Measurement, analysis and improvement). The ISO 9001:2008 Standards can be purchased at the following website: http://asq.org/iso9001/.

FEMA shall retain a maximum of 1% or $100,000 (whichever is less) for these standards (4 through 8) from the contract cost per

E-3 year and a release of that retainer shall be based on the contractor’s annual QMS audit outcomes provided by the independent third party auditor as described by the Performance Work Statement and approved by FEMA. The contractors Operation CLIN (Sub CLIN Quality Management System) invoice shall include the appropriate 1% retainer until the maximum of $100,000 is reached.

The QMS retainer release shall be based on the following release criteria: Audits resulting in no major or minor non-conformities shall result in a release of the entire retainer. Any of the five (5) standards receiving a major non-conformity as determined by the audit firm in accordance with ISO 9001 industry audit standards shall have a minimum of (0.2%) percent permanently withheld from the retainer for the standard(s) identified as a major non-conformity up to the defined maximum amount. Minor nonconformities shall have a minimal of (0.1%) percent withheld from the retainer for the standard(s) identified as a minor non-conformity. The following exception applies for minor nonconformities: for the Base period, the contractor shall be allowed up to five (5) minor non-conformities without permanently withholding (0.1%) percent from the retainer, upon correction of each.

For the out years, the contractor shall be allowed up to three (3) minor non-conformities without permanently withholding (0.1%) percent from the retainer, upon correction of each. If the corrective action is not completed in the time allotted by the auditor and/or the corrective action is not effective or approved by the auditor for a minor non-conformity, (0.1%) percent will be forfeited for each up to the defined maximum amount. To prevent additional forfeiture, the contractor shall initiate corrective actions for either nonconformance in accordance with their QMS corrective action procedures and plans.

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