2016_08_14_HSFE60-16-R-0004_A00003_Revised_Attachment_C.xlsx

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Attached to
National Flood Insurance Program (NFIP) Direct Servicing Agent (DSA) Federal contract opportunity
Solicitation number
HSFE60-16-R-0004
Issued by
Federal Emergency Management Agency Recovery Section

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HSFE60-16-R-0004 A00003 Revised Attachment C

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Tab A - CX Lab Evaluated Price

HSFE60-16-R-0004 Attachment C - Price Evaluation Worksheet August 14, 2016
Tab A: Customer Experience (CX) Lab evaluated price and fully burdened labor rates established for the contract
Base YearOption Year 1Option Year 2Option Year 3
Base Year*Proposed RateTotal Amount Column B X COption Year 1Proposed RateTotal Amount Column E X FOption Year 2Proposed RateTotal Amount Column H X IOption Year 3Proposed RateTotal Amount Column K x L
* Direct Labor* Evaluated HoursEvaluated HoursEvaluated HoursEvaluated Hours
Consultant 11,260126012601260
Consultant 2 - Claims1,260126012601260
Consultant 3 - Underwriting1,260126012601260
Consultant 4 – Information Technology1,260126012601260
Consultant 5 – Risk Analysis1,260126012601260
Project Manager1,260126012601260
Customer Experience SME980980980980
Engagement Director840840840840
Senior Executive644644644644
Evaluated Price Base Year$Evaluated Price Option-1$Evaluated Price Option-2$Evaluated Price Option-3$

Total Evaluated Price -Base & Options $

* Only labor categories and rates set forth in the price schedule may be used for task order pricing. The Government reserves the right to negotiate additional labor categories to this schedule as needed for task orders.
* The specified hours for the base period and options are for evaluation purposes only. The actual number of hours needed will vary as set forth in task order requirements.
* Proposed rates shall be fully burdened labor rates which shall apply to for pricing of all task orders during the specified period of performance.
* All task orders for the customer experience laboratory will be issued on a fixed price basis based on the fully burdened labor rates set forth herein and any other direct costs (ODCs).
* No material handling fee, G&A, or fee of any sort shall be applied to other direct costs (ODCs) including travel negotiated for CX lab task orders.
* The fully burdened labor rates shall include all indirect costs and profit. No additional profit or fee shall be applied to CX Lab task orders.

Tab B Total Eval Price

HSFE60-16-R-0004 Attachment C- Price Evaluation Worksheet dated August 14, 2016
Tab-BTotal Evaluated Price for all CLINS pursuant to Section E.10 of the RFP
CLIN
NumberTitleDescriptionTypeUnit of
IssuanceUnit PriceQuantityTotal Amount (column F x G)
0001Transition Period –to be provided under Task Order 0001 for a Phase- in period of 6-months after date of task order awardMigration and transition efforts in accordance with the DSA/SOO and QASP provided as attachments A & B of the RFPFixed Price for the job (1 lot)Lot1
0002Certification and Accreditation (C&A) to be provided under Task Order 0001 for a 6-month period of performance after task order awardAll effort required to complete system security Certification and Accreditation efforts resulting in a FEMA Authorization to Operate (ATO), in accordance to the DSA/SOO and QASP provided as attachments A & B of the RFP. This is inclusive of DSA data migration in accordance to SOOFixed Price for the job (1 lot)Lot1
0003
Optional ItemTask Order 0001 Optional Transition Period (up to 3 months of continued transition support)Extended optional timeframe to complete transition as described under CLIN 0001Fixed Unit RatePer Month3
0004 Optional ItemTask Order 0001 Optional Certification and Accreditation (up to 3 months of continued C&A support)Extended optional timeframe to complete C&A as described under CLIN 0002Fixed Unit RatePer Month3
0005 Optional ItemTask Order 0001 Optional Transition Support (up to 3 additional months of continued transition support)Extended optional timeframe to complete transition as described under CLIN 0001Fixed Unit RatePer Month3
0006 Optional ItemTask Order 0001 Optional Certification and Accreditation (up to 3 additional months of continued C&A support)Extended optional timeframe to complete C&A as described under CLIN 0002Fixed Unit RatePer Month3
Total Evaluated Amount and actual Task Order 0001 Price CLINS 0001 through 0006)$
CLIN
NumberSub
CLINTitleTierDescriptionTypeUnit of
IssuanceUnit RateEvaluated QuantityTotal Amount (column H x I)
00070007AStandard Flood Insurance Policies (SFIP)Zero through 300,000Administration and Servicing of Standard Flood Insurance Policies (SFIPs) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP provided as attachments A & B of the RFP for up to 6 months of performance as set forth in task orders during the base period of the contractFixed RatePer Policy/Per Month6622
0007B300,001 through 450,000Fixed RatePer Policy/Per Month9933
0007C450,001 through 600,000Fixed RatePer Policy/Per Month82774
0007D600,001 through 750,000Fixed RatePer Policy/Per Month215211
0007E750,001 through 900,000Fixed RatePer Policy/Per Month9933
0007F900,001 and overFixed RatePer Policy/Per Month6622
00080008AGroup Flood Insurance Policies (GFIP)Zero Through 10,000Administration and Servicing of Group Flood Insurance Policies (GFIPs) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP of the RFP for up to 6 months of performance as set forth in task orders during the base period of the contractFixed RatePer Policy/Per Month716
0008B10,001 through 20,000Fixed RatePer Policy/Per Month134
0008C20,001 and overFixed RatePer Policy/Per Month45
00090009ASevere/Repetitive Loss Target Group Policies (S/RLTGP)Zero Through 10,000Administration and Servicing of Severe/Repetitive Loss Target Group Policies (S/RLTGP) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP of the RFP for up to 6 months of performance as set forth in task orders during the base period of the contractFixed RatePer Policy/Per Month214
0009B10,001 through 20,000Fixed RatePer Policy/Per Month4930
0009C20,001 through 30,000Fixed RatePer Policy/Per Month5359
0009D30,001 and overFixed RatePer Policy/Per Month214
0010N/ACustomer Experience Laboratory SupportN/AAll efforts needed to provide a laboratory environment to test the effectiveness of customer experience initiatives during the base period of the contractFixed PriceFixed Priced per job as set forth in task ordersN/ASee Tab AInsert total amount from Tab A for CX Lab Base Period
Total evaluated amount for base ordering period (CLINS 0007 through 0010)$
Option I Ordering Period: 12 months after effective date of option exercise
CLIN
NumberSub
CLINTitleTierDescriptionTypeUnit of
IssuanceUnit RateEvaluated QuantityTotal Amount (column H x I)
10011001aStandard Flood Insurance Policies (SFIP)Zero through 300,000Administration and Servicing of Standard Flood Insurance Policies (SFIPs) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP provided as attachments A & B of the RFP for up to 12 months of performance as set forth in task orders during optional period 1 ordering periodFixed RatePer Policy/Per Month13,244
1001b300,001 through 450,000Fixed RatePer Policy/Per Month19,866
1001c450,001 through 600,000Fixed RatePer Policy/Per Month165,547
1001d600,001 through 750,000Fixed RatePer Policy/Per Month430,423
1001e750,001 through 900,000Fixed RatePer Policy/Per Month19,866
1001f900,001 and overFixed RatePer Policy/Per Month13,244
10021002aGroup Flood Ins Policies (GFIP)Zero Through 10,000Administration and Servicing of Group Flood Insurance Policies (GFIPs) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP of the RFP for up to 12 months of performance as set forth in task orders during option period 1 ordering periodFixed RatePer Policy/Per Month1,431
1002b10,001 through 20,000Fixed RatePer Policy/Per Month268
1002c20,001 and overFixed RatePer Policy/Per Month89
10031003aRepetitive Loss Target Group Policies (S/RLTGP)Zero Through 10,000Administration and Servicing of Severe/Repetitive Loss Target Group Policies (S/RLTGP) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP of the RFP for up to 12 months of performance as set forth in task orders during option period 1 ordering periodFixed RatePer Policy/Per Month429
1003b10,001 through 20,000Fixed RatePer Policy/Per Month9,860
1003c20,001 through 30,000Fixed RatePer Policy/Per Month10,718
1003d30,001 and overFixed RatePer Policy/Per Month429
1004N/ACustomer Experience Laboratory SupportN/AAll efforts needed to provide a laboratory environment to test the effectiveness of customer experience initiatives as set forth in task orders during option period 1 ordering periodFixed PriceFixed Priced per job as set forth in task ordersN/ASee Tab AInsert total amount from Tab A for CX Lab Option Period 1
Total evaluated amount for Option Ordering Period-1 (CLINs 1001 - 1004)$
Option 2 Ordering Period: 12 months after effective date of option exercise
CLIN
NumberSub
CLINTitleTierDescriptionTypeUnit of
IssuanceUnit RateEvaluated QuantityTotal Amount (column H x I)
20012001aStandard Flood Insurance Policies (SFIP)Zero through 300,000Administration and Servicing of Standard Flood Insurance Policies (SFIPs) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP provided as attachments A & B of the RFP for up to 12 months of performance as set forth in task orders during optional period 2 ordering periodFixed RatePer Policy/Per Month13,244
2001b300,001 through 450,000Fixed RatePer Policy/Per Month19,866
2001c450,001 through 600,000Fixed RatePer Policy/Per Month165,547
2001d600,001 through 750,000Fixed RatePer Policy/Per Month430,423
2001e750,001 through 900,000Fixed RatePer Policy/Per Month19,866
2001f900,001 and overFixed RatePer Policy/Per Month13,244
20022002aGroup Flood Ins Policies (GFIP)Zero Through 10,000Administration and Servicing of Group Flood Insurance Policies (GFIPs) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP of the RFP for up to 12 months of performance as set forth in task orders during option period 2 ordering periodFixed RatePer Policy/Per Month1,431
2002b10,001 through 20,000Fixed RatePer Policy/Per Month268
2002c20,001 and overFixed RatePer Policy/Per Month89
20032003aRepetitive Loss Target Group Policies (S/RLTGP)Zero Through 10,000Administration and Servicing of Severe/Repetitive Loss Target Group Policies (S/RLTGP) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP of the RFP for up to 12 months of performance as set forth in task orders during option period 2 ordering periodFixed RatePer Policy/Per Month429
2003b10,001 through 20,000Fixed RatePer Policy/Per Month9,860
2003c20,001 through 30,000Fixed RatePer Policy/Per Month10,718
2003d30,001 and overFixed RatePer Policy/Per Month429
2004N/ACustomer Experience Laboratory SupportN/AAll efforts needed to provide a laboratory environment to test the effectiveness of customer experience initiatives as set forth in task orders during option period 2 ordering periodFixed PriceFixed Priced per job as set forth in task ordersN/ASee Tab AInsert total amount from Tab A for CX Lab Option Period 2
Total evaluated amount for Option Ordering Period -2 (CLINs 2001 - 2004)$
Option 3 Ordering Period: 12 months after effective date of option exercise
CLIN
NumberSub
CLINTitleTierDescriptionTypeUnit of
IssuanceUnit RateEvaluated QuantityTotal Amount (column H x I)
3001Transition Period - Phase OutN/AFull support of the transitional efforts from the incumbent contract to the awardee in accordance to the DSA SOO.Fixed Price for the job (1 lot)Lot1
30023002aStandard Flood Insurance Policies (SFIP)Zero through 300,000Administration and Servicing of Standard Flood Insurance Policies (SFIPs) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP provided as attachments A & B of the RFP for up to 12 months of performance as set forth in task orders during optional period 3 ordering periodFixed RatePer Policy/Per Month13,244
3002b300,001 through 450,000Fixed RatePer Policy/Per Month19,866
3002c450,001 through 600,000Fixed RatePer Policy/Per Month165,547
3002d600,001 through 750,000Fixed RatePer Policy/Per Month430,423
3002e750,001 through 900,000Fixed RatePer Policy/Per Month19,866
3002f900,001 and overFixed RatePer Policy/Per Month13,244
30033003aGroup Flood Ins Policies (GFIP)Zero Through 10,000Administration and Servicing of Group Flood Insurance Policies (GFIPs) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP of the RFP for up to 12 months of performance as set forth in task orders during option period 3 ordering periodFixed RatePer Policy/Per Month1,431
3003b10,001 through 20,000Fixed RatePer Policy/Per Month268
3003c20,001 and overFixed RatePer Policy/Per Month89
30043004aRepetitive Loss Target Group Policies (S/RLTGP)Zero Through 10,000Administration and Servicing of Severe/Repetitive Loss Target Group Policies (S/RLTGP) - regardless if policies are new, current or endorsed in accordance with the DSA/SOO & QASP of the RFP for up to 12 months of performance as set forth in task orders during option period 3 ordering periodFixed RatePer Policy/Per Month429
3004b10,001 through 20,000Fixed RatePer Policy/Per Month9,860
3004c20,001 through 30,000Fixed RatePer Policy/Per Month10,718
3004d30,001 and overFixed RatePer Policy/Per Month429
3005N/ACustomer Experience Laboratory SupportN/AAll efforts needed to provide a laboratory environment to test the effectiveness of customer experience initiatives as set forth in task orders during option period 3 ordering periodFixed PriceFixed Priced per job as set forth in task ordersN/ASee Tab AInsert total amount from Tab A for CX Lab Option Period 3
Total evaluated amount for Option Ordering Period -3 (CLINs 3001 - 3005)$
*Total evaluated price for CLINS 0001 through 3005$
* Total Evaluated Price to be used for source selection purposes under Section E.10, 52.212-12, Evaluation Commercial Items, of the RFP.
*The evaluated price for TO 0001 is the actual pricing for task order 0001 which will be awarded concurrently with the contract.
* All proposed unit pricing in the Price Evaluation Worksheet shall match and be the same as proposed under Section B.3,Price Schedule of the RFP. All proposed amounts for the fixed priced CLINs in the Price Worksheet shall match and be the same as proposed under Section B.3 of the RFP.
* With the exception of CLINs 0001 through 0006 for task order 0001, all quantities populated by the Government in the Price Evaluation Worksheet are for evaluation purposes only. The contractor will be paid for the actual polices administered which will vary from the quantities used in the worksheet.
* Bulk Rate Billing applies. Policy type shall be billed at one rate (SUBCLIN) per month. The number of policies being administered at the end of the monthly invoice period shall determine which rate (SUBCLIN) shall be utilized during each invoice billing period.
No price adjustment will be granted due to variation in the quantity of actual polices administered since SUBCLINS allow for different unit pricing for each tiers.

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