RFP_Questions_and_Answers.pdf

Q1: The solicitation has defined hours placed in block 20 of the solicitation, Schedule Of

Supplies/Services. However the USG has placed Attachment 5, entitled Historical Information, which reflects hours expended during the current contract. The historical hours are considerably lower than those proposed. As this is an LPTA, can the USG provide clarification as to which hours should be priced by the contractor, Block 20 or Attachment 5?

A1: The Schedule of Services shall be submitted fully completed for the base ordering period and all optional ordering periods (See Block 20). Attachment 5 Historical Information is provided for informational purposes only.

Q2: Reference: Part IV, B. (b) Factor 1: Mission Capability, Subfactor A: Management Approach.

Submission Requirements. The submission requirements include a Safety Plan and a Quality Control

Plan. Both documents will require significant page count to cover the specific requirements of each plan.

Is the Government looking for the final product or an overview of the contractor’s plans for safety and quality control compliance?

A2: Please see RFP for requirements of the Safety Plan and Quality Control Plan. The Safety Plan and

Quality Control Plan are excluded from Volume I page limitation.

Q3: Reference: Paragraph 3.3 Project Manager. Question: Will the project manager be provided a work space for use when on the project work site?

A3: The Government will provide the Contractor with access to all tools, equipment, supplies, training, facilities, workspace, materials, documents, and other items necessary to perform DLM as defined in the

PWS except for those items specified in 7.0 Contractor Furnished Property and Resources.

Q4: Standard Form 1449, Blocks 19, 20, and 21, and page 7, paragraph 1.0 General. This paragraph states “Labor Hour (LH) task orders will be issued electronically off the base contract as DLM Support

Services are required. Question: How will labor hour task orders be issued, what will be the frequency and or duration period of the task order(s)?

A4: Labor Hour (LH) task orders will be issued electronically off the base contract as DLM Support

Services are required.

Q5: Reference: Page 107, FAR 52.237-1 Site Visit. Question: Is there a site visit planned for this acquisition?

A5: A site visit was not requested by any potential offeror.

Q6: Subfactor C: Technical Capabilities requires offerors to “demonstrate their technical capability to perform all task areas of the PWS.” Will the Government confirm that the specific tasks that offerors are to write to are sections 2.1.1 Depot Level Maintenance and Support, 2.1.2 Aircraft Disassembly and

Support and 2.1.3 Component Repair and Support and that it is not required to address other administrative sections such as Ordering Period, Place of Performance, Post Award Conference, etc.?

A6: The offeror shall demonstrate their technical capability to perform all task areas of the PWS. The information shall be prepared in a format consistent with the PWS and shall be in sufficient detail to enable the Government to make a thorough evaluation of the contractor’s technical competence and ability to comply with the task requirements specified in the PWS. The offeror shall address as specifically as possible the actual methodology used to accomplish the PWS tasks. The offeror shall demonstrate a clear understanding of the work processes, procedures, and systems in addition to the

USCG, ALC, and the MH-60T in general.

Q7: The first paragraph on the top of page 104 states that Volume I shall not include pricing information but shall include the Schedule of Services exclusive of pricing. Submission Requirements states: “The

Schedule of Services shall be fully completed for the base ordering period and all optional ordering periods.” Please clarify how the offeror is to complete the Schedule of Services that is to be included in

Volume I, Technical. Please also confirm that the completed Schedule of Services, inclusive of pricing information, is to be included in the Pricing volume.

A7: Volume I shall not include pricing information but shall include the Schedule of Services exclusive of pricing. Volume II/The Schedule of Services shall be submitted fully completed for the base ordering period and all optional ordering periods.

Q8: Will the contractor be held liable for contract start delays that may occur based on the recent system security breach of the OPM personnel system? Is the E-QIP system accepting new applicants for background checks?

A8: OPM has announced restoration of E-QIP.

Q9: The “Service Output” for QA Inspections (Section 8.4 of the PWS). There is no paragraph 8.4 in the

PWS. Please clarify where the service output is identified and what PWS covers the performance objective?

A9: Corrected to read: Service Output/QA Inspections (Section 8.0 of PWS)

Q10: The “Service Output” for Document maintenance as per QA and established regulatory requirements. (Section 2.2.2.1 of the PWS). “Performance Objective”: Sign off on MPCs & workbooks as required.Question: PWS 2.2.2.1 covers documenting maintenance, where are MPCs sign off requirements addressed in the PWS, we are unable to locate what the contractor’s responsibility is for this requirement.

A10: The Contractor shall provide the services and support required for the DLM, disassembly, and

Component Repair and Support of H-60 rotary wing aircraft in accordance with applicable/compliance documents referenced in Section 1.4 of the PWS which include H60 PDM Workbooks H60 Programmed

Depot Maintenance Workbooks and Maintenance Procedure Cards, ALCINST 13023.2 (series).

Q11: Reference: Part III, paragraph 4.1 Security. Question: Do all employees of the contractor require access to federally controlled computer information systems? If so will each employee require a

Common Access Card (CAC)?

A11: All contractor employees will be required to have a CAC for admittance to Base Elizabeth City and their workspace, as well as, for access to federally controlled computer information systems if required to perform tasks.

Q12: Reference: PWS Paragraph 4.12 The Government directs the Contractor to be responsible for

Quality Control. Question: Who will provide Quality Control for a mixed workforce (military, USCG civilian and Contractor) when working on the same aircraft?

A12: Quality Control (QC) and the delivery of quality services is the responsibility of the Contractor. The

QCP shall identify the roles Contractor employees are responsible for in execution of the QCP. The QCP shall provide QC procedures demonstrating the offeror’s ability to ensure quality service throughout the life of the contract and task orders.

Q13: Is it the Government’s intent that we augment day and night shift seven days per week?

A13: The Contractor is responsible for conducting business during ALC hours of operation of 0645-0100

Monday through Sunday unless otherwise specified in the PWS or individual task orders. The

Government anticipates a day and night shift. Contractor employees shall work the same hours/day/shift as those of the branch or shop supported at ALC within the established hours of operation unless otherwise specified in the task order. Overtime may be authorized in the task order and approved by the

KO.

Q14: Contract requires Quality Control Manual, is the manual expected to be generic to allow contractor to follow the set quality processes already established at Elizabeth City Facility. Will the contractor be expected to implement a quality team in place, or will the contractor only be expected to follow the onsite government quality management team direction.

A14: Quality Control (QC) and the delivery of quality services is the responsibility of the Contractor. The contractor shall submit a QCP with their proposal. The QCP shall provide QC procedures demonstrating the offeror’s ability to ensure quality service throughout the life of the contract and task orders. The QCP shall illustrate the offeror’s proposed processes with emphasis on the offeror’s ability to identify potential problem areas and present a sound strategy for corrective action and follow-up procedures. In addition, the contactor shall address critical items such as continuous process improvement, procedures for scheduling, conducting, and documenting inspections, discrepancy identification/correction, and corrective action procedures to include procedures for addressing Government discovered nonconformances. Procedures for root cause analysis to identify the root cause/root cause corrective action to prevent re-occurrence of discrepancies shall be included, as well as, procedures for trend analysis, procedures for collecting/addressing customer feedback/complaints, and Key Control as identified in the PWS.

Q15: Contract requires Safety Manual, is the manual expected to be generic to allow contractor to follow the set safety practices already established at Elizabeth City Facility

A15: The Contractor shall submit with its proposal, implement, and maintain a safety plan that encompasses all federal, state and local laws including but not limited to OSHA Standard 29 CFR 1910 and the resulting standards; and any ALC Instructions as applicable.

Q16: Will the Aircraft Mechanic II be performing the role of the supervisor, or is there other supervision required not specified in the contract.

A16: Management approach shall detail proposed policies and procedures for managing and directing the effort, including procedures for dealing with unusual or difficult situations that may arise. Offeror shall demonstrate a clear understanding of the management skills needed to execute the services defined in the

Performance Work Statement (PWS) as well as how they are to be aligned and utilized in performance of the contract. The proposal shall include the methodology used to determine the management approach and the rationale as to why the management personnel proposed are best qualified to accomplish the task.

Methodology shall demonstrate the offeror’s understanding of the requirement and ability to manage the technical requirements stated in the PWS. Discuss teaming arrangements (including subcontractors) and provide an organizational structure chart to include roles, responsibilities, and lines of authority.

Q17: Pg 1 SF1449 Other than the skill sets listed on standard form 1449, are there any other requirements to provide personnel not listed for any other leadership roles or responsibilities?

A17: Labor categories required are defined in the RFP.

Q18: Page 23 Paragraph 3.3. Project Managers and Assistant per RFP is acceptable to be located off site.

Is there any particular site or location off site.

A18: The Contractor shall provide an offsite Project Manager and Alternate Project Manager at no additional cost to the Government who shall be responsible for the oversight of all Contractor work performed under the PWS. The Project Manager or Alternate Project Manager shall be available to the

COR via telephone between the hours of 0645 and 1615 EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within two (2) hours of notification.

Q19: Attachment 2 Page 80. Fringe benefits, lists mark up as 36.25% is this an example or expectation?

A19: FAR 52.222-42 is a statement of equivalent rates that would be paid if the employee was a Federal employee. The 36.25% of basic pay is the approximate cost of fringe benefits for Federal employees as cited in the Civilian Position Full Fringe Benefit Cost Factor, Federal Pay Raise Assumptions, and

Inflation Factors used in OMB Circular No. A-76, “Performance of Commercial Activities" update M-08-

13.

Q20: Page 7 Paragraph 1.2 and Page 45 Paragraph 7.0. Personal Protective Equipment is not defined in the RFQ, I assume this is safety glasses, ear plugs, respirator masks ect.

A20: The Contractor shall provide all site safety gear for the worksite, including all appropriate PPE required to comply with all federal, state, and local worker safety requirements.

Q21: Page 36 Paragraph 4.19. Is all the training required to perform MH-60 aircraft DLM provided by the government but performed by contractor.

A21: PWS 4.19 does not reference training. However, the Contractor is solely responsible for compliance with all federal, state and local laws including, but not limited to, the OSHA (Public Law 91-596) and the resulting standards, OSHA Standard 29 CFR 1910, Clean Water Act, Resource Conservation and

Recovery Act, and any other applicable standards in the protection of their employees or the environment.

Note: ALC Instructions are annotated because many of the USCG/ALC standards exceed the OSHA standard criteria. If a conflict is noted, the most stringent requirements take precedence. The Government shall assume no liability or responsibility for the Contractor's compliance or noncompliance with such requirements. In addition, the Contractor is required to pass down all environmental and safety requirements to all subcontracts and/or subcontractors.

Q22: Page 43 Paragraph 4.25 There are two wage scales in the RFP, the Collective Bargaining Agreement page 80 list the higher.

A22: No question to answer. However, please reference PWS 4.25 Adjustment Calculation Tool

(PACTS)/Collective Bargaining Agreement (CBA)/Wage Determination for details.

Q23: Attachment 2 Page 86 Collective Bargaining Agreement. Wage Determination lists $4.02 per hour to be paid for Health and Welfare, is this on top of the Health insurance, disability and life insurance required?

A23: Please reference http://www.wdol.gov/usrguide/sectionb.aspx for additional details concerning WD and CBAs.

Q24: Page 69 Article XI Collective bargaining Agreement Section 5. Shift differential of $.75, no definition in proposal how many labor hours will be subject to the differential. What defines the manpower requirements daily and per shift. Is this established in the beginning of the contract or varies throughout the contract

A24: The labor category rates provided are to be fully burdened. The Contractor is responsible for conducting business during ALC hours of operation of 0645-0100 Monday through Sunday unless otherwise specified in the PWS or individual task orders. The Government anticipates a day and night shift. Contractor employees shall work the same hours/day/shift as those of the branch or shop supported at ALC within the established hours of operation unless otherwise specified in the task order.

Q25: What transition is planned on September 1st for exiting contractor and incoming contractor, Existing workers on the contract from precious contractor, what happens to those workers.

A25: Offeror shall demonstrate the ability to be fully staffed and operational by the date required in the contract. Assessment will include acceptability of phase-in plan. The incumbent will exercise its best efforts and cooperation to effect an orderly and efficient transition to a successor in accordance with FAR

52.237-3.

Q26: Does the government expect to see 79 resumes for key personnel/Aircraft Mechanic I?

If so, will the government provide the mix of Aircraft Mechanic I (Sheet Metal) and Aircraft Mechanic I

(Electrical/Avionics) required?

A26: The Government has identified the following labor categories as Key Personnel: Project Manager, Aircraft Mechanic I (Sheet Metal), Aircraft Mechanic I (Electrical/Avionics), Aircraft Mechanic II, Electronics Technician Maintenance III. Resumes shall be submitted for all key personnel.

Q27: Will the government provide a tenure list of employees on the current DLM Support Services contract?

A27: The incumbent will exercise its best efforts and cooperation to effect an orderly and efficient transition to a successor in accordance with FAR 52.237-3.

Q28: What is the prime’s responsibly/expectations for the union and what is the subcontractor’s responsibility for the union?

A28: Reference FAR 52.222-41 Service Contract Labor Standards (May 2014).

Q29: What are the fringe benefits that are required?

A29: See Attachments 1 & 2 for fringe benefits required as applicable.

Q30: Where are offerors supposed to include the following Clauses: FAR 52.212-5 (p. 53), HSAR

3052.209-70 (p. 59), FAR 52.209-7 (p. 107) and HSAR 3052.209-79?

A30: Disclosures may be submitted with Volume I and are excluded from the page count.

http://www.wdol.gov/usrguide/sectionb.aspx