Revised Aircraft Lease Past Performance Questionnaire.doc

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Aircraft Lease
Solicitation number
HSCG38-11-R-410011
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Past Performance Questionnaire

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PAST PERFORMANCE QUESTIONNAIRE

HSCG38-11-R-410011

AIRCRAFT LEASE

The Contractor shall submit this questionnaire to two references for completion and return to the U. S. Coast Guard, Aviation Logistics Center (ALC), Elizabeth City, NC, at the address listed below. The offeror is responsible for ensuring that the questionnaire is completed and returned no later than the closing date of this solicitation (submitted by the reference). The Coast Guard will use any additional information as needed to determine contractor performance.

EVALUATION INSTRUCTIONS

You have been requested to provide contract-related information for technical qualifications and expertise to provide the capabilities required provide an aircraft via a lease for a base year with four one year option periods. Please provide your assessment of the company’s level of past performance on the contract for which you are a reference. Mark the appropriate block, indicating whether the contractor’s/subcontractor’s past performance was Unsatisfactory, Marginal, Satisfactory or Superior using the following rating guidelines. Space is provided for comments.

Please send the completed form directly to the mailing address, e-mail address or fax number listed below.

USCG, ALC

Bldg. 63, ALD Attn: Sherri Peele

1664 Weeksville Rd.

Elizabeth City, NC 27909 Sherri.l.Peele@uscg.mil Fax: (252) 335-6840

RATING GUIDELINES

Quality of Product or Service

0 = Unsatisfactory 1 = Marginal 2 = Satisfactory 3 = Superior

Unsatisfactory
Non-conformances are jeopardizing the achievement of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, it constitutes a significant impediment in consideration for future awards containing similar requirements.
Marginal
Overall compliance requires minor Agency resources to ensure achievement of contract requirements.
Satisfactory
There are no, or very minimal, quality problems, and the Contractor has met the contract requirements.
Superior
There are no quality issues, and the Contractor has substantially exceeded the contract performance requirements without commensurate additional costs to the Government.

Cost Control

0 = Unsatisfactory 1 = Marginal 2 = Satisfactory 3 = Superior

Unsatisfactory
Ability to manage cost issues is jeopardizing performance of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, this level of ability to manage cost issues constitutes a significant impediment in consideration for future awards.
Marginal
Ability to control cost issues requires minor Agency resources to ensure achievement of contract requirements.
Satisfactory
There are no, or very minimal, cost management issues and the Contractor has met the contract requirements.
Superior
There are no cost management issues and the Contractor has exceeded the contract requirements, achieving cost savings to the Government.

Timeliness of Performance

Unsatisfactory
Delays are jeopardizing the achievement of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, it constitutes a significant impediment in consideration for future awards.
Marginal
Delays require minor Agency resources to ensure achievement of contract requirements.
Satisfactory
There are no, or minimal, delays that impact achievement of contract requirements.
Superior
There are no delays and the contractor has exceeded the agreed upon time schedule.

Business Relations

Unsatisfactory
Response to inquiries and/or technical, service, administrative issues is not effective. If not substantially mitigated or corrected it should constitute a significant impediment in considerations for future awards.
Marginal
Response to inquiries and/or technical, service, administrative issues is somewhat effective.
Satisfactory
Response to inquiries and/or technical, service, administrative issues is consistently effective.
Superior
Response to inquiries and/or technical, service, administrative issues exceeds Government expectation.

Please ensure all of the following information is provided.

SOURCE SELECTION INFORMATION - SEE FAR 2.101 AND 3.104

PAST PERFORMANCE QUESTIONNAIRE

Past Performance information is being requested on:

Name of Company being evaluated:

Address:

Contract Number:

Contract Type:

Period of Performance: From: To:

Total Contract Value: $

Description of Contract:

During the contract performance being evaluated, this firm was the ( Prime Contractor

( Subcontractor

0
1
2
3
N/A
1.
Quality of Product or Service – please rate

Comments for Quality of Product or Service

2.
Cost Control – N/A

Comments for Cost Control – N/A

This is not a cost type contract and therefore is not applicable.

3.
Timeliness of Performance – please rate

Comments for Timeliness of Performance

4.
Business Relations – please rate

Comments for Business Relations

Subcontracts

Were Subcontracts involved? ____Yes ____No

Comments for Subcontracts

Customer Satisfaction

Was the contractor committed to customer satisfaction? ____Yes ____No

Comments for Customer Satisfaction

Past Performance Information Provided by:

Name/Title:

Agency/Company:

Address:

Phone: Fax:

SOURCE SELECTION INFORMATION - SEE FAR 2.101 AND 3.104

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