HSCG23-11-R-DBM004 SOW.pdf

ATTACHMENT I

TRAINING SUPPORT SERVICES FOR THE U.S. COAST GUARD

FIBERGLASS REINFORCED PLASTIC/WOODEN BOAT COURSE

STATEMENT OF WORK

NOVEMBER 22, 2010

1.0 GENERAL.

1.1 SCOPE.

The purpose of this contract is to obtain Contractor training support services for the United States Coast Guard (USCG) Force Command (FC-511). Specifically, this SOW requires the Contractor to provide technical and administrative training support services for a Fiber Reinforced Plastic and Wooden Boat Inspection Course.

1.2 BACKGROUND.

One of the missions of the USCG is to ensure that passenger vessels are sea worthy and meet industry and federal standards for marine safety. The USCG conducts vessel inspections to ensure the safety of passengers, protect the marine environment, and ensure safe navigation of our waterways. The Coast Guard requires the services of a commercial vendor to conduct three (3) two-week (ten business days) courses designed to train USCG Marine Inspection personnel in providing effective and efficient inspection of fiber reinforced plastic and wooden vessels. Emphasis shall be placed on the variety of wooden hull fasteners, methods of problem detection, and examination techniques. The training shall include an overview of typical problems found in past inspections. Each two-week (ten business day, 80-hour training session) class shall be attended by twenty (20) students.

1.3 CONTRACTOR PERSONNEL.

1.3.1 Project Manager. The Contractor shall provide a Project Manager who shall be responsible for all Contractor work performed under this contract. The Project Manager is further designated as Key by the Government (see SOW 1.4).

1.3.1.1 The Project Manager shall be a single point of contact for the Contracting Officer and the Contracting Officer’s Technical Representative (COTR). It is anticipated that the Project Manager shall be one of the senior level employees provided by the Contractor for this work effort. The name of the Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager, shall be provided to the Government as part of the Contractor's proposal. During any absence of the Project Manager, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and all designated alternates shall be able to read, write, speak and understand English with fluency. Additionally, the Contractor shall not replace the Project Manager without prior acknowledgement from the Contracting Officer.

1.3.1.2 The Project Manager shall be available to the COTR via telephone between the hours of 0800 and 1700 EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within 24 hours of notification.

1.3.2 Qualified Personnel. The Contractor shall provide qualified personnel to perform all requirements specified in this contract.

1.3.2.1 Instructor - Four years experience in teaching maritime training courses at an accredited school.

Four years of related work experience may be substituted for teaching experience. Related work experience may include employment as a Coast Guard Marine Inspector, Marine Surveyor of Wood and Fiber Reinforced Plastic Passenger Vessels, Shipwright with Wood & FRP experience, Naval Architect, or Marine Engineer.

1.4 KEY PERSONNEL.

Before replacing any individual designated as Key by the Government, the Contractor shall notify the Contracting Officer no less than 30 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced. The Contractor shall not replace Key Contractor personnel without approval from the Contracting Officer. The Government may designate additional Contractor personnel as Key in this contract.

1.5 SECURITY.

Contractor access to classified information is not currently required under this contract.

1.6 PERIOD OF PERFORMANCE.

The period of performance for this contract is five (5) years from the date of award.

1.7 PLACE OF PERFORMANCE.

The primary place of performance will be the Contractor’s facilities.

1.7.1 The Contractor’s facility shall be located no greater than 10 miles from a major port in the Continental United States where Marine Composite and Wooden Boats are located. Preferred ports include: San Diego, CA, San Francisco, CA, Corpus Christi, TX and Norfolk, VA.

1.7.2 The Contractor’s facility and any facilities used by the Contractor to provide training to U.S. Coast Guard personnel shall comply with all applicable OSHA requirements ( 29 CFR Part 1910) and have adequate sanitary facilities (male and female restrooms), lighting for training, and heating and cooling.

1.8 HOURS OF INSTRUCTION.

The Contractor shall convene courses between the hours of 0800 and 1700 local time, Monday through Friday (except Federal holidays).

1.9 TRAVEL.

Contractor travel shall not be required to support this contract.

1.10 KICK-OFF MEETING.

The Contracting Officer will schedule a Kick-Off meeting between the Contractor, the Contracting Officer and the COTR or designated representative within five (5) business days after award to discuss objectives.

The Kick-Off meeting will be held at the Government’s facility.

1.11 PROJECT PLAN.

For this contract, the Contractor shall provide a draft Project Plan with their offeror that will be discussed at the Kick-Off Meeting for Government. The Contractor shall provide a final Project Plan to the Contracting Officer and COTR not later than ten (10) business days after the Kick-Off Meeting.

1.12 STATUS REPORTS.

The Project Manager shall provide status reports to the COTR and Contracting Officer via electronic mail not later than ten (10) business days after each course conclusion. These reports shall include a summary of all Contractor work performed under this contract, an assessment of technical progress, schedule status, and any Contractor concerns or recommendations for the previous reporting period.

1.13 STATUS MEETINGS.

The Project Manager shall be responsible for keeping the Contracting Officer and COTR informed about Contractor progress throughout the performance period of this contract, and ensure Contractor activities are aligned with Coast Guard objectives.

1.14 REPORT REQUIREMENTS.

The Contractor shall provide all written reports in electronic format with read and write capability using applications that are compatible with Microsoft Office 2007 applications.

1.15 INTELLECTUAL PROPERTY.

All Contractor developed processes, procedures, curriculum, and other forms of intellectual property first developed under this contract shall be considered Government property.

1.15.1 All documentation, photography, and electronic data and information collected by the Contractor and entered into or generated in support of this contract shall be considered Government property, and shall be returned to the Government at the end of the performance period.

2.0 GOVERNMENT TERMS & DEFINITIONS.

2.1 COTR - Contracting Officer’s Technical Representative

2.2 FRP - Fiber Reinforced Plastic

2.3 KO - Contracting Officer

2.4 USCG - United States Coast Guard

2.5 KS - Contract Specialist

3.0 GOVERNMENT FURNISHED RESOURCES (GFR).

The Government will provide the following information to the Contractor for work required under this contract.

3.1 Inspection Course Curriculum. The COTR will provide the current Coast Guard K-Boat Inspector Performance Qualification Standard (PQS), Coast Guard T-Boat Inspector Performance Qualification Standard (PQS), Job Aid (TI CG-840), U. S. Coast Guard Training Requirements Analysis dated April 2009 (Annexes A, B, C, and D), and Navigation and Vessel Inspection Circulars 8-87 and 7-95 as referenced in

SOW 6.0.

3.2 Class Schedule and Roster. The COTR will provide notification to the Contractor no later than forty-five (45) days prior to each FRP/Wooden Boat course convening. Each class will consist of no more than twenty (20) participants. Typically these personnel will not have attended prior FRP/Wooden Boat training, but will possess a Marine Inspector background and engaged in small passenger vessel inspection of fiber reinforced plastic and wood vessels. Occasionally the USCG may send a program auditor(s) to sit in on the course. These personnel will not be considered students & will not count against the number of course participants.

3.3 The Contractor shall use Government furnished information only for the performance of work under this contract. At the end of contract performance or in the event of termination, the Contractor shall return all GFR to the Government.

4.0 CONTRACTOR FURNISHED PROPERTY.

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Property specified in this work statement.

5.0 REQUIREMENTS.

5.1 The Contractor shall provide training and related support services needed to accomplish convening’s of the Coast Guard Fiber Reinforced Plastic and Wooden Boat Inspection Course designed to train USCG Marine Inspection personnel in providing effective and efficient inspection of fiber reinforced plastic and wooden vessels.

5.2 TRAINING OBJECTIVES.

The Contractor shall provide to the Coast Guard for review and approval a FRP/Wooden Boat Inspection training course curriculum (See SOW 3.1) and maintain annual curriculum updates. The Contractor shall conduct training instruction for all scheduled offerings of the FRP/Wooden Boat Course.

5.2.1 The Contractor shall provide training to a maximum of sixty (60) students per year for the FRP/Wooden Boat Course. Each class shall be attended by twenty (20) students (See SOW 3.2).

5.2.2 The Contractor shall provide a combination of classroom instruction and field training (i.e. field trip visits to repair/dry dock FRP/Wood vessel facilities and trip to USCG approved FRP production facility, such as a lifeboat factory).

5.2.3 The Contractor shall provide students with a comprehensive overview of the tasks performed by USCG small passenger vessel inspectors.

5.2.4 The Contractor shall ensure the course addresses the following objectives:

5.2.4.1 Students will have an understanding of the role of the Marine Inspector during a fiber reinforced plastic and/or wooden vessel inspection.

5.2.4.2 Students will have an understanding of the USCG and industry standards for construction and repair of FRP and wooden boats.

5.2.4.3 Students will have an understanding of design considerations and construction techniques for FRP and wooden boats.

5.2.4.4 Students will become familiar with and capable of identifying materials used in the repair and construction of FRP and wooden boats.

5.2.4.5 Students will develop a thorough understanding of inspection procedures and what to look for during a FRP and/or wooden boat inspection.

5.3 TERMINAL PERFORMANCE OBJETIVES

5.3.1 Wooden Boat Inspection. The Contractor shall provide performance based training to ensure students are able to inspect wooden boats in accordance with Federal Regulation, Coast Guard Policy, and good marine practice. The wooden boat inspection training shall include but not be limited to the following Terminal Performance Objectives:

5.3.1.1 Given references and diagrams of wooden hulled vessels, examine references and diagrams to discern the terminology and location of wooden hulled vessel components, types of wood/materials, and specifications acceptable for construction of wooden hulled vessels with 100 percent accuracy.

5.3.1.2 Given references, access to various wooden hulled vessels, and/or examples of various deficiencies in wooden hulled vessels, inspect structural components for deficiencies with 100 percent accuracy.

5.3.1.3 Given references, access to various wooden hulled vessels, and/or examples of various repairs made to wooden hulled vessels, inspect the repairs for compliance with Coast Guard policy and “good marine practice” with 100 percent accuracy.

5.3.1.4 Given a wooden hulled vessel, copies of appropriate Marine Information System for Safety and Law Enforcement (MISLE) entries, paper files, personal protective equipment (PPE), tools, a T-Boat Inspection Book (CG-840 T-Boat) (or notebook), a Notice of Merchant Marine Inspection Requirements Form (CG-835) and/or a work list, inspect the exterior and interior surfaces of the vessel for suspect areas of damage, decay, and/or defects in conjunction with a drydock inspection/internal structural exam with 100 percent accuracy.

5.3.1.5 Given references, the results of a completed exterior/interior inspection, a T-Boat Inspection Book (CG-840 T-Boat), and a wooden hulled vessel, complete a detailed inspection of the suspect areas to determine the extent of damage, decay, and/or defects with 100 percent accuracy.

5.3.1.6 Given a wooden hulled vessel, the results from an inspection, and review notes for each suspected area, a T-Boat Inspection Book (CG-840 T-Boat), and a Notice of Merchant Marine Inspection Requirements Form (CG-835) and/or a work list, record areas in need of remediation with 100 percent accuracy.

5.3.1.7 Given references, a repair proposal for remediation from an authorized vessel representative, evaluate the repair proposal for acceptance with 100 percent accuracy.

5.3.1.8 Given a wooden hulled vessel with completed remediation repairs and an accepted repair proposal, inspect repairs for acceptance/rejection per accepted repair proposal with 100 percent accuracy.

5.3.1.9 Given a wooden hulled vessel, it’s accepted and completed remediation repair/work list or Notice of Merchant Marine Inspection Requirements Form (CG-835), and it’s T-Boat Inspection Book (CG-840 T- Boat) or notebook, inspect the vessel for watertight integrity as part of a dry dock examination with 100 percent accuracy.

5.3.1.10 Given a wooden hulled vessel under construction and/or an existing wooden hulled vessel undergoing initial inspection and approved plans, inspect the construction and materials for compliance with approved plans with 100 percent accuracy.

5.3.1.11 Discuss and review case studies such as the Fishing Vessel El Torro II tragedy.

5.3.2 Fiber Reinforced Plastic (FRP) Boat Inspection. The Contractor shall provide performance based training to ensure students are able to inspect fiber reinforced plastic boats in accordance with Federal Regulation, Coast Guard Policy, and good marine practice. The fiber reinforced plastic boat inspection training shall include but not be limited to the following Terminal Performance Objectives:

5.3.2.1 Given references and diagrams of Fiber Reinforced Plastic (FRP) vessels, examine references and diagrams to discern the terminology and location of FRP vessel components, types of materials, and specifications acceptable for construction of FRP vessels with 100 percent accuracy.

5.3.2.2 Given references, access to various FRP hulled vessels, and/or examples of various deficiencies in FRP hulled vessels; inspect hull and structural components for deficiencies with 100 percent accuracy.

5.3.2.3 Given references, access to various FRP hulled vessels, and/or examples of various repairs made to FRP hulled vessels, inspect the repairs for compliance with Coast Guard policy and “good marine practice” with 100 percent accuracy.

5.3.2.4 Given a Fiber Reinforced Plastic (FRP) hulled vessel, copies of MISLE entries, paper files, personnel protective equipment (PPE), tools, a T-Boat Inspection Book (CG-840 T-Boat) (or notebook), a Notice of Marine Inspection Requirements Form (CG-835) and/or a work list, inspect the exterior and interior surfaces of the vessel for suspect areas of mage, decay (deterioration), and/or defects in conjunction with a drydock inspection/internal structural exam with 100 percent accuracy.

5.3.2.5 Given references, the results of a completed exterior/interior inspection, a T-Boat Inspection Bok (CG-840 T-Boat), and a Fiber Reinforced Plastic (FRP) hulled vessel, complete a detailed inspection of the suspect areas to determine the extent of damage, decay, and/or defects with 100 percent accuracy.

5.3.2.6 Given a Fiber Reinforced Plastic (FRP) hulled vessel, the results from an inspection, and review notes for each suspected area, a T-Boat Inspection Book (CG- 840 T-Boat), a Notice of Merchant Marine Inspection Requirements Form (CG-835) and/or work list, record areas in need of remediation with 100 percent accuracy.

5.3.2.7 Given references and a repair proposal for remediation from an authorized vessel representative, evaluate the repair proposal for acceptance with 100 percent accuracy.

5.3.2.8 Given an FRP vessel with completed remediation repairs and an accepted repair proposal, inspect repairs for acceptance/rejection per accepted repair proposal with 100 percent accuracy.

5.3.2.9 Given a Fiber Reinforced Plastic (FRP) vessel under construction and/or existing FRP vessel undergoing initial inspection and approved plans, inspect the construction and materials for compliance with approved plans with 100 percent accuracy.

5.3.2.10 Coordinate a field trip visit to a facility to observe marine FRP/composite manufacturing including construction, quality control, and plant safety. Students will lay up laminate samples and put samples through appropriate destructive testing. Students will also conduct damage repairs on their sample lay up panels.

5.4 COURSE MATERIALS / SUPPLIES.

The Contractor shall provide a course workbook for each student and a master instructor workbook.

Supporting material such as handouts, slides, PowerPoint presentations, and other instructional material shall be included in the workbooks. The workbooks shall be presented in a binder or similar document holder, with titled dividers separating each session. The Contractor shall furnish materials necessary for organization of training materials (binders), name plates, pencils, scratch paper, and any consumable classroom materials. In addition the Contractor shall provide each student with a personal, take-home copy of the following texts:

5.4.1 Robert Steward’s Boat Building Manual (4th edition or latest edition) McGraw-Hill Companies, 1993.

ISBN-13: 9780070613768

5.4.2 Ian Nicholson's Surveying Small Craft, Sheridan House, (3rd edition or latest edition). ISBN 0- 924486-58-9

5.4.3 Marine Composites by Eric Greene Associates (Latest Edition); ISBN 0-9673692-0-7

5.4.4 Fiberglass Boat Repair & maintenance. West Publication Number 002-550 (www.westsystem.com)

5.4.5 Wooden Boat Restoration & Repair. West Publication Number 002-970 (www.westsystem.com)

5.5 TRAINING FACILITIES.

The Contractor shall provide a classroom facility of appropriate size with appropriate access to male and female restroom facilities for a class size minimum of twenty (20) students and shall be free from external noise and distractions. The classroom will be outfitted with instructional support equipment necessary to deliver the course material. The Contractor shall be responsible for setting up the training facility, arranging furniture as necessary, laying out participant materials, and preparing equipment and instructor aids.

5.5.1 The Contractor shall provide break periods not to exceed five (5) minutes every training hour. The Contractor may combine two breaks to provide break periods not to exceed ten (10) minutes every two (2) hours.

5.5.2 The Contractor shall facilitate availability of parking spaces for students with vehicles.

5.6 COURSE EVALUATION

5.6.1 Level 1 Evaluation

The Contractor shall provide a structured student course evaluation questionnaire to be completed by all participants for each section of the course; one questionnaire for wooden and one questionnaire for FRP vessel training.

5.6.1.1 The questionnaires shall be directed toward eliciting participants’ comments as to the value of the material taught, recommended changes and/or additions, and the quality of the instructor personnel.

5.6.1.2 The evaluation shall be initially submitted with the project plan and approved by the COTR. Any changes to the evaluation shall be approved by the COTR.

5.6.1.3 The Contractor shall provide a consolidated report of the Level 1 evaluations with recommendations for course enhancement not later than thirty (30) days to the COTR after the end of each course.

5.6.2 Level 2 Evaluation.

The Contractor shall provide a learning evaluation (tests) to be completed by all participants and that encompasses the terminal performance objectives of the course curriculum. It may be divided into a test the TPO’s for wooden and the TPO’s for FRP vessel training.

5.6.2.1 The questions must be designed to accurately capture the following:

• What knowledge students learned

• What skills students developed or improved

5.6.2.3 The evaluation shall be initially submitted with the project plan and approved by the COTR. Any changes to the evaluation shall be approved by the COTR.

5.6.2.4 The Contractor shall provide a consolidated report of the Level 2 evaluations (test results) with recommendations for course enhancement not later than thirty (30) days to the COTR after the end of each course.

5.6.3 Level 3 Evaluation.

The Contractor shall provide a structured evaluation to measure whether the course graduates have performed the terminal performance objectives (TPO) in the workplace. A survey shall be administered to both graduates and their supervisors for each convening not less than six (6), but not more than seven (7) months after each course completion.

5.6.3.1 At a minimum, the level 3 evaluation shall consist of a question for each TPO listed in the course curriculum outline. The question must ask whether the graduate has performed the TPO. It shall include the performance portion of the TPO. The condition and standard portion of the TPO may be included in the level 3 question but are not required.

5.6.3.2 The evaluation shall include a follow-up question for each negative response to the initial TPO question (i.e., If no, then why?)

Survey takers will then choose from five responses. These are:

• Lack of skills or knowledge to perform the task

• Have not had the opportunity to perform the task

• Someone else performs this task at the unit

• Unit has different equipment than the graduate was trained on

• Unit has different procedures that the graduate was trained in

5.6.3.3 The evaluation shall be initially submitted with the project plan and approved by the COTR. Any changes to the evaluation shall be approved by the COTR.

5.6.3.4 The Contractor shall provide a consolidated report of the Level 3 evaluation responses with recommendations for course enhancement no later than eight (8) months after each course convening to the COTR.

5.7 COURSE CERTIFICATES.

The Contractor shall provide each graduate with a certificate attesting to the successful completion of the course. The certificates shall include, at a minimum, the course title, date of completion and signatures of the contractor’s Director of Training (or equivalent) and the Contractor’s Instructor.

5.7.1 The Contractor shall provide the certificate to the attendee no later than ten (10) business days after the course ends.

5.7.2 The Contractor shall provide to the COTR a consolidated list of the students who successfully completed course no later than ten (10) business days after the course ends (see SOW 1.12).

6.0 REFERENCES.

6.1 American Bureau of Shipping Rules for Building and Classing Reinforced Plastic Vessels.

6.2 American Society for Testing and Materials (ASTM) Standards 2583 (Barcol Hardness), 2584 (Fiber Resin Ratio), and 3039 (Tensile)

6.3 Lloyds Rules and Regulations for the Classification of Yachts and Small Craft. Part 2, Chapter 2 Glass Reinforced Plastics

6.4 Lloyds Rules and Regulations for the Classification of Yachts and Small Craft. Part 2, Chapter 4 Wood and Composite

6.5 Title 46 Code of Federal Regulations, Parts 175-185

6.6 U. S. Coast Guard Guidance on Inspection, Repair, and Maintenance of Wooden Hulls, Navigation and Vessel Inspection Circular (NVIC) 7-95

6.7 U. S. Coast Guard Guidance on Notes on Design, Construction, Inspection and Repair of Fiber Reinforced Plastic (FRP) Vessels, Navigation and Vessel Inspection Circular (NVIC) 8-87

6.8 Marine Composites by Eric Greene Associates (Latest Edition); ISBN 0-9673692-0-7

6.9 USCG Marine Safety Center Marine Technical Notes (MTN) & plan review guidance for wood hull & FRP vessels at http://homeport.uscg.mil/mycg/portal/ep/channelView.do?channelId=- 24502&channelPage=%2Fep%2Fchannel%2Fdefault.jsp.

6.10 Fiberglass Boat Repair & maintenance. West Publication Number 002-550 (www.westsystem.com)

6.11 Wooden Boat Restoration & Repair. West Publication Number 002-970 (www.westsystem.com)

6.12 K-Boat Inspector Performance Qualification Standard (PQS) Workbook

6.13 T-Boat Inspector Performance Qualification Standard (PQS) Workbook and Job Aid TI CG-840

6.14 Coast Guard Marine Safety Manual, Volume II, Materiel Inspection, COMDTINST 16000.7 (series)

6.15 Wing, Charlie. “Boat Owner’s Illustrated Electrical Handbook,” 2nd Edition. Camden: International Marine Publishing, 2006

6.16 Ask, Thomas. “Handbook of Marine Surveying,” 2nd Edition. Dobbs Ferry, NY: Sheridan House, Incorporated, 2007

6.17 Nicholson, Ian. “Surveying Small Craft,” 3rd Edition. Dobbs Ferry, NY: Sheridan House, Incorporated, 1994.Steward, Robert. “Boatbuilding Manual,” 4th Edition. Camden, ME: International Marine, 1994.

6.18 Gerr, Dave. “The Elements of Boat Strength for Builders, Designers, and Owners.” Camden, ME:

International Marine, 2000

6.19 Gougeon, Mead. “The Gougeon Brothers on Boat Construction,” 5th Edition. West Systems, October 2005.

6.20 Chapelle, Howard I. “Boat Building: A Complete Handbook of Wooden Boat Construction,” W. W.

Norton & Company, 1994

6.21 Spectre, Peter H. “Frame, Stem, & Keel Repair,” Wooden Boat Publications, September 1996

6.22 Spectre, Peter H. “Planking & Fastening,” Wooden Boat Publications, September 1996

6.23 U. S. Coast Guard Wood/FRP Vessel Training Requirements Analysis dated April 2009 (Annexes A, B, C, & D)

Note: SOW 7.0 begins on the next page.

7.0 DELIVERABLES.

The Contractor shall consider items in BOLD as having mandatory due dates.

ITEM SOW DELIVERABLE / EVENT DUE BY

1 1.10;

1.11 Final Contractor Project Plan Not later than ten (10) business days after

Kick-Off Meeting.

2 1.6; 5.0 FRP/Wooden Boat Inspection Course Instruction

To be established on each Task Order.

3 1.12; 5.6;

5.7.2 Status/Course Reports

Not later than ten (10) business days after the conclusion of each course.