HSCEDM-17-R-00003_000004.pdf

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 34

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

HSCEDM-17-R-00003/000004

All other terms and conditions of this solicitation remain unchanged and in full force and effect.

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

HSCEDM-17-R-00003_Amendment 4

QUESTIONS (Q) AND ANSWERS (A)

1.

Section/Subsection Number:

n/a

Question: Can you tell me if there is an incumbent contractor currently performing work for this requirement? If so, could you please provide their company name and contract number?

ICE Response Success Tech Management and Services, Inc (DUNS #017181079), HSCEDM-11-D-00001

2.

Number:

B – Clin Table

Question: RE: Clin xxx4: If wait time exceeds 1 hour, even by 10 minutes, does the contractor bill the government for 1 hour?

ICE Response The CLIN structure has been changed and the contractor is not required to separately invoice for the wait time. The total hours that the Transportation Officer incurs during a transportation route inclusive of their wait time shall be invoiced to the Government under the Transportation Officer CLIN X004. However, the total hours of wait time shall be separately recorded for the monthly report per trip. All time should be billed rounded up to the nearest 15 minute increment (1 hour 15 minutes = 1.25 hours, 1 hour 22 minutes =1.5 hours).

3.

Number:

B – Clin Table

Question: RE: Clin xxx2: How did the government compute its estimate of 450,000 miles?

ICE Response The Government estimated 450,000 miles based on current experience and the estimated work required for the future.

4.

Number:

B – Clin Table

Question: RE: Clin Structure: The government is asking contractors to pin costs to a moving target in asking for a per mile rate for services as if we were a taxi service. Due to the unique nature of response times, variety of vehicles required, and mandatory wage compliance rules, the contractor will have to maintain certain infrastructure to support operations that are above and beyond “taxi” like service. In view of the overall RFP requirements, can the government provide a monthly fixed price CLIN that the contractor can use to recover fixed costs for training and other overhead hours and for other direct expenses (uniforms, ammunition, physicals, drug screening, etc.) rather than charging them to the “per mile rate”?

The CLIN structure has been changed to provide minimum guaranteed miles. See revised RFP.

5.

Number:

B – Clin Table

Question: RE: Government mileage estimate: Are the 450,000 miles “guaranteed” by the government to the contractor?

ICE Response No, 450,000 miles are not guaranteed. However, the Government shall guarantee 20,000 miles per month under CLIN 0001, and the Option Year CLINs 1001, 2001, 3001, 4001, and 5001, if exercised.

6.

Number:

B – Clin Table

Question: RE: If the 450,000 miles are not guaranteed, the contractor has nothing “solid” to use as the mileage rate divisor, and thus could very well “lose” money if mileage billed does not cover its costs. Can the government establish 2 mileage Clins as follows:

xxx2A – 1 to 450,000 (Guaranteed) xxx2b - above 450,000

The CLIN structure has been changed to provide a guaranteed minimum. See revised RFP.

7.

Number:

B – Clin Table

Question: RE: Would not the addition of an “hourly” rate Clin for transport guard hours serve the contract better than wrapping labor into the mileage rate?

ICE Response The CLIN Structure has been changed to provide separate Transportation Officer’s CLINs under 0004, 1004, 2004, 3004, 4004, and 5004.

8.

Number:

B – Clin Table

Question: RE: Is the offeror allowed to submit an “alternate” CLIN structure (alternate pricing) for this contract?

ICE Response No. RFP Section B.3 clearly indicates, “The Government will not consider alternate pricing structure.”

9.

Section/Subsection B – Clin Description

Number:

Question: RE: The xxx1 description states Billable time begins at pick-up point and ends at drop-off point; without a trip chart that CLEARLY defines daily, weekly, monthly frequencies it is not possible to accurately compute mileage or labor hours. Since this is a follow-on contract, can the government provide a better estimate of frequencies to avoid higher pricing than necessary?

ICE Response The Government believes the anticipated transportation routes table provided in the RFP Section C.3 is sufficient. In order to assist in the pricing of the proposal, the RFP has been revised to include the monthly guaranteed minimum and the Transportation and Guard Officers’ hours may now be billed separately from the mileage CLIN. See Attachment 4_CLIN Description_Amendment 4.

10.

Number:

C.2, C.I.1 and C.3

Question: RE: The RFP suggests the establishment of Hubs in Baltimore and Salisbury areas.

The first route in the Trip Matrix (C.3) lists this route as from Westminster to Frederick to Jessup to Baltimore; if the contractor’s Hub is in Baltimore, then the route would be Baltimore to Jessup (16 miles) to Frederick (46 miles) to Westminster (33 miles) and back to Baltimore (36 miles).

Since the Clin description for miles says billable miles are from point of pick up to drop off, are the billable miles 0 from Baltimore to Jessup; 16 to Frederick, 33 to Westminster and 36 to Baltimore (assuming detainees are picked up on Westminster and dropped off in Baltimore); or exactly which miles on this route would be billable?

ICE Response The CLIN Structure has been changed to include “Allowable Mileage for Hub Trips” under Transportation Services using contractor vehicles CLINs. Billable mileage from contractor hub to point of pickup is capped at 30 miles per trip. Billable mileage from point of drop off and back to hub is capped at 30 miles per trip. If actual mileage is less than 30, the actual number of miles should be invoiced. If actual mileage is greater than 30, only up to 30 miles per trip shall be invoiced.

11.

Number:

C.2, C.I.1 and C.3

Question: RE: Rather than asking the same question and typing out all routes from suggested hubs, it seems like the mileage rate only applies to one leg of the transport triangle; the triangle consists of the (1) distance from the Hub to the pickup point (2) to the drop off point and (3) return to the hub. Is the RFP stating that the 450,000 miles estimate applies ONLY to the distance between pickup point and drop off point, and that the contractor must determine the miles and time required to drive all three legs and build that into its mileage rate?

CLIN Structure has been changed. Reference answer #10.

12.

Section/Subsection CLIN table, C.2, C.I.1 and C.3

Number:

Question: RE: Why won’t the government provide a fuel Clin on a fully reimbursable basis or established by the GSA mileage rate for fuel, and take this variable out of the equation?

ICE Response The Government has determined including the cost of fuel in the Transportation Mileage CLIN is the best option for this requirement.

13.

Number:

CLIN table, C.2, C.I.1 and C.3

Question: RE: Why won’t the government pay for the miles from the Hub to the pickup point and from drop off point to Hub?

Reference answer #10.

14.

Number:

CLIN table, C.2, C.I.1 and C.3

Question: RE: 1 hour response time is not realistic for all routes listed in C.3; in other ICE contracts involving transport, including the San Antonio AOR, a 2 hour response time was allowed; why is this different especially considering the density of traffic in this area?

The Government requires 1 hour response time.

15.

Number:

C.I.1 & 3

Question: RE: Does the one hour response time apply to Ad Hoc routes outside the state of Maryland?

No, 1 hour response time only applies to the Baltimore area listed in the RFP.

16.

Number:

C.I.1 & 3

Question: RE: If an ad hoc route is required from Baltimore to Atlanta, the distance (per map quest) takes 10.75 hours which exceeds the daily allowable drive time per USDOT regulations.

Presuming the trip “could” be made in 10 hours with heavy foot (speeding), USDOT regulations would require an overnight stop. One has to either presume a Hub is required in each of the ad hoc field office locations (such as Buffalo, New York, etc) or that the mission would be identified the day prior to the pick up being required. Even then, the Baltimore to Atlanta run is problematic with regulations. Is it the government’s intent that contractors establish vehicle staging areas (Hubs) at these remote locations in order to comply with Federal rules for driver hours of service? (The USDOT will NOT bend to DHS requirements or exempt contractors from hours of service rules.)

ICE Response No, Hubs are not required in ad-hoc field office locations. The Maximum driving time (time on the road) is governed by USDOT. In the event that drivers may exceed the daily allowable drive time per USDOT regulations, the COR and/or the agency designee will approve for overnight lodging as required for the transporting of a detainee. Please refer to https://www.fmsca.dot.gov/regulations/title49/part/395 for federal motor safety regulations.

Please review the current edition of the DHS/ICE/2011 Performance Based National Detention Standards (PBNDS) Transportation (by Land) under Section D. Transporting Officer Responsibilities, Subtitle 4. Driving Hours and Number of Operators.

(https://www.ice.gov/detention-standards/2011)

17.

Number:

C.I.4

Question: RE: The RFP lists airporter/bus as requirement yet the trip chart lists only vans. Are airporters and buses required?

Airporters/buses are not required.

18.

Number:

C.I.4

Question: RE: If airporters/buses are required, the government would save a LOT of money by providing at bus or two at each of the contractor’s main hubs? Is this what the government intends to do?

No. The Government will not provide the contractor with buses.

19.

Number:

C.I.7

Question: RE: The RFP states: “The Contractor shall provide the interior security specification of the vehicles to ICE for review and approval prior to installation.” Does the contractor’s submission of interior specifications in its bid and the government’s award of a contract to a contractor suffice as meeting this requirement, since all vehicles have to be fabricated during the transition and contractors may already have ICE approved vehicles in their inventory?

ICE Response No, it is not sufficient. The Contractor shall adhere to the Government’s approval of interior security specification of vehicles as stated in the RFP. All vehicles need to be reviewed and approved by ICE prior to performance regardless of whether or not the Contractor believes their vehicles are approved by ICE.

20.

https://www.fmsca.dot.gov/regulations/title49/part/395 https://www.ice.gov/detention-standards/2011

Section/Subsection Number:

Section B

Question: RE: It is our understanding that the predecessor contract was awarded to the low price bidder and that performance has not met expectations. Is this the source selection official going to consider performance expectations in relation to price in this award determination?

ICE Response The award will be made on a Best Value Trade Off basis and the factors to be evaluated are listed under Section M of this solicitation.

21.

Number:

C.II.D, E, F, & G; C.3

Question: RE: The RFP provides information as to types of service required; the ad hoc locations (outside of Baltimore such as Atlanta, Buffalo, New York, etc) list “hospitals” as a service requirement. Are you telling us that we need to provide stationary guard services (and thus hire guards in order to respond in 1 hour) for the “rare” occasions they are needed?

No. Reference answer #15.

22.

Number:

C.II.D, E, F, & G; C.3

Question: RE: If we need to hire in each ERO Office AOR, can you at least tell us if the stationary guards will only be required in the city listed (such as Atlanta, etc.)?

ICE Response The Contractor shall only need to hire stationary guards in Baltimore area. The RFP and the requirements described are for the Baltimore AOR. The anticipated routes listed as well as the cities listed (such as Atlanta, etc.) will be based on transportation needs from Baltimore AOR to that designated area.

23.

Number:

General

Question: RE: Due to the requirement for crossing state lines, and multi-jurisdictions, will the Government issue the contractor a Letter of Authority to Convey Federal Detainees Across State Lines in order to avoid conflicts with local law enforcement agencies?

The Government will not issue the Contractor a Letter of Authority.

24.

Number:

C.3 Routes/Clin Descriptions

Question: RE: Following the route chart, the RFP states: The itemized monthly invoice for such wait time shall state the number of hours that exceed the first two (2) hours; the Clin descriptions say in excess of 1 hour; which is correct?

Wait time will no longer be wrapped into the mileage rate. Reference answer #2.

25.

Number:

C.3.

Question: RE: By the language cited above, is the contractor expected to build 1 or 2 hours wait time into each route?

Wait time will no longer be wrapped into the mileage rate. Reference answer #2.

26.

Number:

C.3

Question: RE: Comment: With “daily frequency” defined as 2 or more times per week, there is a 250% labor hour and potential employees needed “swing” between 2 days and 5 days; and a 350% swing between 2 days and 7 days.

Does Daily mean M-F? Does M-F include Federal Holidays? The same “swings” apply to “weekly” trips.

ICE Response The Government anticipates that various trips will commence 24 hours a day, seven days a week, 365 days a year, including Holidays as specified in the solicitation. Therefore, daily includes all days of the week, inclusive of Holidays.

27.

Number:

C3.

Question: RE: As this is a follow-on contract for these services, were any metrics data collected by the government with respect to total miles performed (since the CLIN structure was based on miles in the current contract). Were any metrics collected that could help a contractor compute labor requirements for each “route” listed that are more definitive than “2” or more or “2” or less?

ICE Response The Government used the historical annual mileage and an escalation factor to determine the Government estimate. The Government does not aggregate metrics at the route level.

28.

Number:

C3.

Question: RE: Is the workload in this new contract a significant increase from the previous contract; and, if so, by what percentage?

ICE Response The proposed workload is based on historical data as well as an anticipated 25% expansion of work based on the projected operational needs of the Baltimore Field Office.

29.

Number:

C3.

Question: RE: Are ANY buses required for ICE Air Operations (IAO) (formerly known as

JPATS)?

No, buses are not required.

30.

Number:

C3.

Question: RE: For ICE Air Ops, what is the average number of detainees transported for deportation?

This region’s average number of detainees center around 12-15.

31.

Number:

C3.

Question: RE: The trip charts contain asterisks after some of the cities, such as Snow Hill and Cumberland (and others); there is no explanation of the asterisks; I believe these came from the pre-solicitation review and were intended to mark cities that allowed more than 1 hour to respond. Can ICE clarify this by adding the revised response time for these cities?

ICE Response The explanation of the asterisks is listed in the Legend. The Government expects the Contractor to respond within the time specified in the solicitation in the Baltimore area.

32.

Number:

C4. Health Requirements

Question: RE: The RFP States in Subparagraph 8: “The use of any hearing aid to comply with the medical standards is unacceptable.” (emphasis added). This restriction calls for violation of the ADA and is considered an unreasonable bar to employment. Will ICE reconsider this restrictive language as the DOT physical requirements should provide the standard for health?

ICE Response The Government will consider the DOT physical requirements as the standard for health requirements for transportation and guard service positions.

33.

Section/Subsection C.4 Tour of Duty Restrictions.

Number:

Question: RE: There are few typos in the following text:

The Contractor shall not utilize any uniformed contract employee to perform duties under this contract for more than fifteen (15) hours in any twenty (24) hour period, with no more than ten (10) hours spent driving a vehicle, and with no more than seventeen (70) hours worked in an eight day period.

Can th i s be corrected to read :

The Contractor shall not utilize any uniformed contract employee to perform duties under this contract for more than fifteen (15) hours in any twenty-four (24) hour period, with no more than ten (10) hours spent driving a vehicle, and with no more than seventeen seventy (70) hours worked in an eight day period.

Changed.

34.

Number:

C.4

Question: RE: The RFP states disqualifying information includes:

“Conviction of a felony, a crime of violence, or a misdemeanor” What class of misdemeanor is disqualifying?

ICE Response Disqualifications are as follows: Conviction of a felony, crime of violence, any misdemeanor pertaining to violence, drugs, fraud, or dishonesty.

35.

Number:

C4

Question: RE: Uniforms. Are BDU style trousers authorized for this contract due to their durability and extra pockets?

ICE Response All Officers transporting ICE/ERO detainees shall wear their prescribed uniforms in accordance with ICE/ERO procedures unless other attire is authorized by an ICE official. Please review ICE 2011 PBNDS on Transportation (by Land) Section E. Officer Uniform and Equipment.

36.

Number:

C4.

Question: RE: Uniforms. Will ICE add the following as a complete listing of uniform requirements:

The complete and mandatory uniform consists of shirts/trousers (BDU style authorized but not mandatory), minimum of 3 each; boots/shoes, cold weather jacket (bomber style with side zippers for firearm access), windbreaker, raincoat, ball cap, trouser belt, duty belt, belt keepers (set of 4), Level II retention holster, double magazine pouch, 2 spare magazines, Level II Body Armor, Search Gloves/Disposable Gloves, Handcuffs (equivalent to S&W Model 100), cuff case, mini-maglite flashlight, batteries and holder, expandable baton, baton holder (swivel style), key holder, cell phone holder, 2 way radio for team communications, radio holder, microshield

CPR mask/gloves/pouch, hand sanitizer

Reference answer #35.

37.

Number:

C.4 Transportation by Land

Question: RE: The RFP states: Reasonable accommodation shall be made for detainees with physical disabilities and/or special needs in accordance with security and safety needs and all applicable laws and regulations.

Does this language require the contractor to provide a wheel chair van?

ICE Response Yes, in the event that the detainee is wheelchair bound, the contractor is responsible for transferring the wheelchair bound detainee. However, the wheel chair vans have not been necessary in the past.

38.

Number:

C4.

Question: RE: The RFP states: Reasonable accommodation shall be made for detainees with physical disabilities and/or special needs in accordance with security and safety needs and all applicable laws and regulations.

Does this language require the contractor to provide a wheel chair van at both suggested hubs?

Reference answer #37.

39.

Number:

C4.

Question: RE: If wheel chair van is required, the government could save a LOT of money by providing one; will the government do so?

No. The Government does not have wheel chair vans available.

40.

Number:

C5. Training

Question: RE: Can the final 40 hours during first year be provided pre-EOD so as not to interrupt the work schedules of officers? (Doing the training pre-EOD meets the within the first year meaning of ACA/PBNDS.)

Yes, trainings can start upon receiving the award and can be completed prior to EOD. However, Contractors shall not perform duties under this contract until they have successfully completed all initial training and the COR receives a written certification.

41.

Number:

C5. Training/Firearms Section

Question: RE: The RFP states that a licensed gun smith must certify firearms as safe and accurate; can a Licensed Firearms dealer with a Federal Firearms License certify firearms as well?

Yes, a licensed firearms dealer with a Federal Firearms License can certify firearms.

42.

Number:

C5. Training/Firearms Section para 2.D

Question: RE: The RFP states that firearms must be licensed by state of MD; the state does not license firearms, is the meaning here that officers must be licensed to carry the firearm?

ICE Response Yes, the officers must be licensed to carry the firearm. Reference http://mdsp.maryland.gov/pages/faqs.aspx for more information.

43.

Number:

C5. Training/Firearms Section para 2.D

Question: RE: The RFP states that firearms must be licensed by state of MD; the state does not license firearms, is the meaning here that officers must be licensed to carry the firearm?

ICE Response The state of MD does register firearms. The awarded contractor must be licensed to carry the firearm and firearms must be registered.

44.

Number:

C5. Training/Firearms Section para 2.E

Question: RE: What is a certified firearms inspector?

ICE Response The certified firearms inspector shall have a certification from an accredited and recognized organization that issue instructor certification.

45.

Number:

C.6 Licenses & Permits

Question: RE: RFP states all license must be obtained by date of contract award. Should not this read prior to start of performance as only the winning contractor needs the applicable state license?

http://mdsp.maryland.gov/pages/faqs.aspx

ICE Response This section has been changed to read, “The Contractor must obtain all required permits and licenses within 60 days from the contract award date.”

46.

Number:

CLINs

Question: RE: There is no “sack lunch” CLIN; is the contractor required to provide any sack lunches?

This solicitation does not require “sack lunch” CLIN.

47.

Number:

Deliverables Listing

Question: RE: The deliverables list on RFP page 33 lists QC Plan as being delivered prior to notice to proceed, which would make it deliverable at contract award; can this be changed to prior to performance?

The QC plan shall be provided within 15 days from the contract award date.

48.

Number:

Section F and Section B

Question: RE: Section F lists delivery schedule of February xx, 2017 to February xx, 2018 and so on; Section B shows December xx, 2017 to December xx, 2018; which is correct estimate of period of performance?

POP is estimated to begin around May xx, 2017.

49.

Number:

Attachments

Question: RE: Is there a Collective Bargaining Agreement for any of this contract?

No. There is no CBA in place for this contract.

50.

Number:

Executive Order 13706

Question: RE: Executive Order 13706 requires contractors to provide 56 hours of sick leave annually to all contract workers not otherwise covered by a CBA for contracts awarded after January 1, 2017. Will this XO apply to this contract?

Yes. Executive Order 13706 shall apply to this contract.

51.

Number:

Section K

Question: RE: If the contractor’s representations/certifications are current in SAM, does the contractor need to fill out the entire Section K or only state “paragraph b applies”?

ICE Response Section K.2., FAR 52.212-3 indicates, “The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Website located at https://www.sam.gov/portal.

If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (r) of this provision.”

52.

Number:

Section I

Question: RE: RFP includes: FAR 52.222-17 Non-Displacement of Qualified Workers; in view of this provision, will ICE provide (via the incumbent contractor) a name redacted employee seniority list to enable the accurate computation of vacation entitlements for incumbent employees?

ICE Response Per FAR 52.222-17(d)(2), “Immediately upon receipt of the certified service employee list but not before contract award, the contracting officer shall provide the certified service employee list to the successor contractor…” The Government will provide the list in accordance with the clause.

53.

Number:

I-6.3 Insurance

Question: RE: The RFP requires:

Automobile liability. The contractor shall require automobile liability insurance written on the comprehensive form of policy. The policy shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $60,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

Will ICE change this section to ADD the following: (in order to comply with USDOT/FMCSA):

The Contractor will obtain and maintain throughout the life of the contract, the automotive insurance requirements as stated in FMCSA regulations:

Public Liability Insurance (bodily injury, property damage, environmental restoration):

$5,000,000 for passenger vehicles carrying more than 15 passengers; $1,500,000 for passenger vehicles carrying 15 passengers or less.

https://www.sam.gov/portal

Ref: https://www.fmcsa.dot.gov/registration/insurance-requirements

ICE Response The Government will not change the RFP language since it already states, “The amount of liability coverage on other policies shall commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.” The Government expects the Contractor to purchase insurance coverage that complies with state limits, rules and/or regulations for all transportation vehicles.

54.

Number:

Section L

Question: RE: Would ICE consider receiving this proposal by email/electronic submission ONLY instead of paper copies in order to reduce costs?

No. One (1) copy of paper submission is still required.

55.

Number:

Section L

Question: RE: Can tables and exhibits/charts be in smaller than 12 pt font so long as they are legible?

ICE Response Tables and exhibits/charts can be as small as 10 point Times New Roman Font in text but no smaller than 10 point Font.

56.

Number:

C.I.1 Transportation

Question: RE: This section lists locations Worchester and Howard as pick-up locations but are not listed in the routes section. Is there any historical data such as frequency of runs and number of detainees transported for both of these locations?

ICE Response The Government does not have historical data available to demonstrate the frequency or volume.

However, the Government expects the Contractor to provide all ground transportation of anticipated runs listed, including Worcester and Howard.

57.

Number:

C.I.3

Question: RE: This section mentions runs to other detention facilities, hospitals and other locations. Will the government provide actual addresses for these locations as well as historical data on frequency of runs and number of detainees transported?

ICE Response The anticipated routes were composed for the purpose of estimating trips. Frequency for ad-hoc https://www.fmcsa.dot.gov/registration/insurance-requirements trips is unknown, and historical data is unavailable at this level.

58.

Number:

C.II. Guard Services

Question: This section mentions remote locations. What does the government consider a remote location to be and is there historical data on frequency of runs and number of detainees transported available as well as known addresses on the remote locations?

ICE Response Remote locations refer to escorting and guarding detainees to medical or doctor’s appointments, hearings, ICE interviews, and any other remote location runs requested by the Government. The frequency, number of detainees, and remote location addresses are not known until needed.

59.

Number:

C. 3. Anticipated Transportation Routes

Question: Will the government provide the actual addresses for all site locations listed under this routes section to enable contractors to compute mileage from their Hub to pick up and from drop off to their hub?

ICE Response No. This information is unavailable, as it is unknown what the specific locations will be until the need materializes (e.g. a detainee may require immediate medical treatment, or appear at a court hearing, etc.).

60.

Number:

C.3. Anticipated Transportation Routes

Question: Will the government provide historical data on frequencies for each run listed in this section as well as number of detainees transported per location?

No. This information is not available.

61.

Number:

C.3 Anticipated Transportation Routes

Question: What does the government consider a “periodic” run? Would this be bi-monthly?

Monthly?

The Government considers periodic runs to be one (1) or less time per week.

62.

Number:

C.3. Anticipated Transportation Routes

Question: How did the government generate its estimated mileage for each route listed in this section? The government’s estimated mileage is less than our initial mileage estimates for each route.

ICE Response The Government generated its estimated mileage for each route based on historical data gathered on actual routes performed during the last 5 years, in addition to a projected 25% increase and an annual escalation factor.

63.

Number:

C.5. Training

Question: The government lists specific Basic Training, Transport Officer Specific Training and OJT Training for this contract. Do incumbent officers meet the new contract requirements?

All officers must be trained in accordance with the RFP.

64.

Number:

C.5. Training

If incumbent officers do not meet the new requirements, can the government provide the number of remedial hours and subjects required to be delivered to incumbent officers?

Reference answer #63.

65.

Number:

C.5. Training

If remedial training is required, how can a new contractor deliver this training during transition due to “rest” requirements of USDOT/FMCSA between shifts?

ICE Response The required trainings and certifications shall be completed upon award within 60 days. The refresher trainings shall be completed as necessary during the performance of the contract, and the contractor shall be responsible for the completion of all required trainings.

66.

Number:

C.5. Training

If remedial training is required, can this training be delivered during first 120 days of performance rather than transition due to “rest” requirements of USDOT/FMCSA?

Reference answer #65.

67.

Number:

Section L

Question: This section does not mention a site visit. Will there be a site visit at any time before proposals are due?

No. A site visit is not scheduled for this solicitation.

68.

Number:

N/A

Question: In order to reduce costs, will the government provide contractor with any office space or vehicle parking space at any of its ICE offices/facilities?

No. Government cannot provide offices or parking spaces for this requirement.

69.

Number:

CLINs

Will the government consider the following CLIN structure in lieu of structure provided?

See Attachment.

ICE Response Note: Attachment (Alternate CLIN Structure) from vendor not redistributed.

The CLIN Structure has been changed. See revised RFP.

70.

Number:

C.3

Question: In order to avoid overstaffing the contract, can ICE estimate the number of officers needed on the day, swing and graveyard shifts at each suggested Hub (Baltimore/Salisbury) ICE Response The Contractor shall estimate the number of officers needed based on the requirements of the Solicitation. The Government approximately estimates 10 officers for this requirement.

71.

Number:

L/L.5.4

Question: Please advise if hand-delivery is an option for hard copies.

ICE Response Yes. Hand-delivery of the hard copies is acceptable. However, offeror shall also submit their soft copy via email per Section L.5.4.

72.

Number:

C. Section G.

The RFP states, “The Government will assist the Contractor in obtaining tarmac access by providing a physical escort (government employee) or obtaining access badges.

Question: Will the Government be paying for the airport fees associated with obtaining SIDA access badges?

ICE Response No. If the Contractor is required to enter airport, the Contractor staff will be escorted in accordance with the airport rules and regulations.

73.

Number:

C. Section G

Question: Would the Government please advise what Airports detainees are transferred from?

ICE Response Please review the anticipated transportation routes listed in Section C.3 of the RFP.

Transportation details including Airports will be listed on the G-391 Form at the time of transportation request.

74.

Number:

Section H.1

Question: Would the Government please provide the types and number of each of the Government Owned Vehicles currently used for transportation of ICE detainees for the Baltimore AOR?

ICE Response Currently, there are no Government owned vehicles being used for the existing transportation contract. However, the Government may allow for the Contractor to use designated Government owned vehicles which will be determined at a later time.

75.

Number:

Section C

Question: Would the Government please provide the CBA and redacted seniority list if one is currently in effect?

The current contract does not have CBA in place.

76.

Number:

Section C.5. Training

“All new Officers shall receive 57 hours of basic training, 16 hours of Transportation Officer Specific Training in regards to safely operating vehicles and 40 hours of on the job training prior to entering on duty.”

Question: Would the Government please advise minimum hours required from firearms training, firearms training and quarterly qualifications?

At a minimum, 16 hours of initial firearms training and 8 hours of recertification in accordance with State law governing wear and carry requirements.

77.

Number:

Section C. I. 4.

The RFP states, “The Contractor shall furnish sufficient vehicles (a minimum of two (2) vehicles at all times at each hub office to safely provide required transportation. The vehicles suitable for this contract shall be caged Sedans, Caged Transportation Vans (12-15 passenger) to include separator/divider for segregation of women/juveniles, Airporter, and Buses.”

Question: In order to provide cost realism, would the government please state the minimum number of acceptable Hub Offices and better define minimum acceptable vehicle size and number of detainees that can be transported? i.e. vans or sedans not one or the other.

ICE Response The Contractor shall estimate the number of sufficient vehicles and Hub offices necessary to meet the requirements as listed under this solicitation. The Government estimates approximately 3-5 passenger vans and 1-2 caged sedan(s). The Government shall not be conducting cost realism.

78.

Number:

Section C

Question: Is it mandatory that we have an office in Baltimore if we believe it advantageous to the government to have the MOBs is different locations other than Baltimore?

It is not mandatory to have an office in Baltimore.

79.

Number:

Section C

Question: If ICE notifies the contractor’s dispatch and request a pickup of male detainees only and the government adds a female while we are in route with only male officers, can we transport the female detainee if we adhere to PBNDS 2011?

ICE Response No. During all transportation activities, at least one Transportation Officer shall be of the same sex as the detainee(s). Please review ICE 2011 PBNDS on Transportation (by Land) under Section T. Transportation of Females and Minors.

80.

Number:

Section C

Question: If there is a current CBA with the incumbent, may we be supplied a copy?

Government does not have a CBA in place with the incumbent.

81.

Section/Subsection Number:

Section C

Question: Is there a seniority list with the incumbent?

No.

82.

Number:

H.7.8, Security Management (page 47 of 100), The RFP states that the “Contractor shall appoint a senior official to act as the Corporate Security Officer.”

Question: Please provide clarification regarding the definition of “senior official.” Furthermore, is the Government suggesting that the Corporate Security Officer must be a senior official of the Contractor company or just a senior official within the hierarchy of the Contractor team performing on the contract?

ICE Response The senior official is empowered to make decisions regarding all issues pertaining to this contract, critical or minor, and provides guidance and leadership to those under this contract.

Regardless of the hierarchy in the company or in the contract, the Contractor Corporate Security Officer shall be required to make critical decisions and provide guidance regarding security matters of this contract.

83.

Number:

H.7.8, Security Management (page 47 of 100), The RFP states that the “Contractor shall appoint a senior official to act as the Corporate Security Officer.”

Question: Is the ‘senior official” required to have any specific level of security clearance?

ICE Response The security clearance level for the senior official is not different from the security clearance level outlined in the solicitation for all other contractor personnel.

84.

Number:

Reference Section C) Staffing Plan on page 90, last bullet.

We have reviewed the Security Requirements and cannot find content identified as “Additional Terms.”

Question: Would the Government please identify the “Additional Terms” document under the “Security Requirements” section of the solicitation?

ICE Response The referenced section has been changed to read, “The Offeror’s plan to ensure the background investigation process outlined under Section H.7, ICE Background and Security Requirements, is completed for all required staff in a timely manner.”

85.

Number:

Section C

Question: Is one or more of the government vehicles that may be supplied for the 50,000 miles a bus?

No. The decision to include the usage of Government vehicles will be determined at a later date.

86.

Question: Will ICE be limiting the maximum age allowed for vehicles?

No, ICE will not limit the maximum age allowed for vehicles.

87.

Number:

Section C

Question: If there is no age on the vehicles will contractors be required to have vehicles which have been refurbished within a set number of years?

ICE Response No, ICE will not require the contractor to have a set number of years on their refurbished vehicles.

88.

Number:

Section C

Question: Will our officers be able to carry OC spray as secondary less than lethal?

ICE Response The Government recommends the Transportation Officer to have Oleoresin Capsicum (OC) spray. Please review ICE 2011 PBNDS on Transportation (by Land) Section E. Officer Uniform and Equipment.

89.

Number:

B.3 – CLIN Description

CLIN xxx1 and xxx2 Description states “Billable time begins at pick-up point and ends at drop-off point.”

Question: Is there a mechanism to bill for the Detention Officers’ time to drive the bus to the pick-up point and back from the drop-off point?

ICE Response Yes. The CLIN Structure has been changed to include separate Transportation Officer CLIN. All Detention Officer’s hours have been removed from the mileage CLIN. Please see the revised CLIN structure.

90.

Number:

B.3 - Description

CLIN xxx4 “Transportation Officer – wait time exceeding 1 hour”.

Question: Is the first hour of wait time billed or are Offerors expected to figure that cost into their overhead for CLINs xxx1 and xxx2?

Reference answer #2.

91.

Number:

C.3

Considering most of the runs are multi-stop runs, which will require time where the buses are not moving and Contractor employees are “on the clock” (e.g. loading / unloading detainees, checking ID, etc).

Question: Is this considered wait time and billed through CLIN XXX4? If not, how is this time to be billed?

ICE Response The contractor shall invoice the wait time as part of the Transportation Officer hours under CLIN 0004. However, the wait time shall be separately tracked in the monthly report per trip by the contractor. See revised CLIN structure.

92.

Number:

C.3

Question: What is the minimum and maximum amount of time spent at stops on a multi-stop route?

ICE Response The time spent at multi-stop routes during transit varies due to various facilities not always being “ready” to receive or release detainees. The minimum and maximum wait time can range from 15 mins - 2 hours; and in some instances longer. At the 45 minute mark, the Transportation Officer shall call the ICE POC to contact the facility.

93.

Section/Subsection B.3 CLIN description

Number:

CLIN xxx1 states “Billable time begins at pick-up point and ends at drop-off point.”

Question: Can the Contractor bill for the time that officers are on site at the pick-up point while they are doing pre-trip requirements on CLIN xxx4 wait time rate (e.g. loading detainees, checking ID’s, etc.)?

ICE Response The CLIN Structure has been changed. Pre-trip requirements shall be invoiced against the Transportation Officer CLIN.

94.

Number:

B.3 CLIN description

CLIN xxx1 states “Billable time begins at pick-up point and ends at drop-off point.” All trips except one have the same pick-up and drop-off city listed.

Question: (A) For those sites, would the Government please confirm the Contractor would get to bill all legs of the journey?

95.

Number:

B.3 CLIN description

CLIN xxx1 states “Billable time begins at pick-up point and ends at drop-off point.”

Question: What is the minimum and maximum amount of time it takes from arrival time at the drop-off point to perform end of run duties such as unloading detainees and their property, at which time the bus and DO’s are free to leave the drop-off site?

ICE Response Reference answer #92. Officers are free to leave when all transport details assigned are completed and the tour of duty has ended.

96.

Number:

B.3 CLIN description

CLIN xxx1 states “Billable time begins at pick-up point and ends at drop-off point.” All trips except one have the same pick-up and drop-off city listed.

Question: For Fairfax to Farmville, can the Contractor bill for the return trip from Farmville to Fairfax?

Reference answer # 10.

97.

Number:

B.3 CLIN description

CLIN xxx1 states “Billable time begins at pick-up point and ends at drop-off point.” All trips except one have the same pick-up and drop-off city listed.

Question: On Ad Hoc trips, will the Contractor be able to bill for all legs of the journey including the return portion?

98.

Number:

Section C

Question: Since there is a requirement to have officers available 24/7 with the ability to respond in 1 hour, can the Contractor bill for the time officers are on call but not operating the buses?

No. The contractor shall not invoice the Government for Transportation Officer’s on-call hours.

99.

Number:

C.2.C.3

Question: The number of detainees per week is provided. Can you also provide an estimate of the number of runs per week?

ICE Response The estimated number of runs per week will vary based on the ICE Baltimore Field Office’s operational needs.

100.

Number:

C.2.C.4

The RFP calls for vehicles which could include sedans, vans, airporters and buses. As a responsible contractor concerned with contract failure AND concerned with pricing realism during proposal evaluation:

Question: Would the Government please advise how many of the trips require only 1 or 2 people? 3 to 12 people? Over 40 people?

ICE Response The majority of ICE’s trips are transporting 3 to 12 people. The Government is not performing price realism.

101.

Number:

C.3

Vehicles listed in the Transportation Routes table are all vans.

Question: Is it a requirement for the Contractor to have larger buses or are GOV used for larger runs?

ICE Response The Government does not require large buses to be provided. It is unknown if GOVs will be available.

102.

Number:

C.4 Health Requirements, paragraph 3

This paragraph references the employees who “have not yet reached their annual bi-annual physical requirement.”

Question: Is a medical exam required after the initial exam and if it is, what is the frequency of the requirement?

ICE Response All Contractors working under this contract shall pass a U.S. DOT medical examination conducted by a licensed physician within 30 days prior to initial assignment as per U.S. DOT requirements. A DOT physical exam is valid for up to 24 months. Please visit fmcsa.dot.gov for further information regarding physical examinations.

103.

Number:

C.5 Refresher training

Question: Is CPR and 1st Aid included in the 40 hours of refresher training?

CPR and First Aid requirements are listed under C.5., Basic Training section.

104.

Number:

C.5 Refresher Training, paragraph 4

Question: Is the Supervisory training part of the 40 hours of refresher training, or in addition to the 40 hours? Is there a minimum number of hours required for the supervisory training?

The Supervisory Training is listed under Supervisory Training as a minimum for all new

Supervisory Officers assigned to perform work under this contract. The Supervisory Training is separate from refresher training. Please refer to Section C.5, Supervisory Training.

105.

Number:

Section C

Question: If the contractor is required to have officers available 24/7 with the ability to respond in 1 hour. Will the Government reimburse the contractor’s officers for “On Call” status?

No. The Government will not reimburse the contractor’s officers for “On Call” status.

106.

Number:

Section C

Question: Are there a minimum number of 48 to 53 passenger buses required?

No. A passenger buses are not required.

107.

Number:

Section C

Question: Since the transportation could possibly transit North Carolina, South Carolina, West Virginia and/or Virginia; will the contract need armed officer licenses in those states during ICE/ERO ordered pickups in Georgia?

ICE Response Yes. The Contractor must be licensed and certified in each state they operate in and make sure that the insurance is valid in all of the states they operate in as well. The Contractor is required to acquire all applicable state licenses, certifications and insurances.

108.

Number:

L.5.4, Deadline for Submission of Written Proposals (page 87 of 100)

The government states that emailing the tracking number to CRDS and the Contracting Specialist and emailing a copy of the signed receipt for accepting the package to the Contracting Specialist will establish the delivery date/time of the proposal.

Question: At what point in this process is the receipt (from the delivery service) for accepting the package signed and what entity signs the receipt?

When a Government employee signs for the package, that is the point in which the Government has accepted the package.

109.

Number:

L.5.4, Deadline for Submission of Written Proposals (page 87 of 100)

Question: Is the initial destination of a package the DHS CRDS?

Yes, the initial destination of hard copies is the DHS CRDS.

110.

Number:

L.5.4, Deadline for Submission of Written Proposals (page 87 of 100)

Question: Will the DHS CRDS sign the receipt for the package?

Yes, they will sign for the package.

111.

Number:

L.6

L.6, Proposal Package Content Requirements, Volume II – Technical/Management Capability (page 88 of 100):

Question: Does Volume II – Technical/Management Capability comprise only the “Required Plans” listed in section L and enumerated as sub-factors 1 through 6 in Section M, Evaluation Factors for Award?

ICE Response Volume II should also contain a summary. As stated in L.6, “The summary shall provide a clear and full understanding of all elements of the technical requirements.”

112.

Number:

L.6

Question: Is this contract responsible for the Philadelphia District office transportation?

ICE Response No, the Contractor is not responsible for the Philadelphia District. This solicitation does not indicate Philadelphia District.

113.

Section/Subsection Number:

L.6

Question: Or does it also include a separate technical approach narrative described under “Demonstrated Technical/Management Capability” on page 88?

Please see response to #111.

114.

Number:

L.6

Question: If so, would “Demonstrated Technical/Management Capability” be evaluated as part of the overall rating for Factor 1 or as a separate, unlisted sub-factor?

ICE Response Please see changes to section M. The summary will be reviewed, as well as all 6 plans, in reviewing the related evaluation factor.

115.

Number:

L.6

L.6, Proposal Package Content Requirements, Volume III – Past Performance (page 90 of 100):

Question: Will the Government evaluate past performance of subcontractors submitted in Volume III – Past Performance?

ICE Response Yes. The Government will evaluate the past performance of subcontractors that have performed major or critical aspects of the related contracts when such information is provided.

116.

Number:

L.6

L.6, Proposal Package Content Requirements, Volume III – Past Performance (page 90 of 100):

Section L of the RFP states that the “Offeror shall identify contracts, which it has recently performed or completed (within 5 years from the closing date of the solicitation) or is currently performing.” Section M.2.2 Factor 2: Past Performance states “[o]nly recent experience (within the last 3 years) will be considered in this evaluation.”

Question: Would the Government please clarify if the submitted experience must be within the last five years or the last three years.

It is within the last 3 years. Changes have been made to the RFP.

117.

Section/Subsection Number:

Section H.

The numbering format for Section H is discombobulated, and during review, it is unclear if sections are missing.

Question: Would the Government please address the numbering of Sections H to ensure offerors proposing on this opportunity are assured of proper review and compliance?

Corrected.

118.

Question: Will the Government provide any staff/vehicle staging areas for the contractor’s use?

No. The Government will not provide any staff/vehicle staging areas for the contractor’s use.

119.

Question: Will the Government provide any office space for the contractor’s use?

No, Government will not provide any office space for the contractor’s use.

120.

Number:

B.3

Question: Will the government consider changing the CLIN structure to include a guaranteed minimum number of miles? The contractor will have fixed costs in providing these services with no guarantee that we will recover those costs under the current mileage reimbursements without a guaranteed minimum.

CLIN Structure has been changed. See revised RFP.

121.

Number:

C. 5 Training

Question: Understanding all firearms must be licensed by the state of MD and…