Attachment_B_-_Past_Performance_Questionnaire_-_HSCEDM14R00002.docx
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- Attached to
- Detention Services, Southern Florida Federal contract opportunity
- Solicitation number
- HSCEDM-14-R-00002
- Issued by
- Immigration and Customs Enforcement
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Attachment B
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ATTACHMENT B
Past Performance Questionnaire
HSCEDM-14-R-00002 (South Florida Detention Management Services)
Please complete the questionnaire and email to robbi.gregg@ice.dhs.gov:
Section A: Past Performance Questionnaire (completed by offeror)
| Offeror Name |
| DUNS No.: |
Address:
Program Title:
Contract Number:
Contract Type(s):
Date of Award:
Status:
Contracting Agency/Customer:
Period of Performance
Contract Value:
Exclude unexercised options
| Ceiling: |
| Original: |
| Current: |
Reason for Change(s) in Value:
Completion Date:
| Original: |
| Current: |
| Estimate at Completion ($): |
Type and extent of subcontracting:
Description of effort:
Section B: Points of Contact (completed by Respondent)
Name:
Title
Company/Agency
Address:
Phone:
Email:
Signature:
For each question, please place an “X” in the box corresponding to the rating. Please provide supporting rationale for all ratings except “Satisfactory” or “Not Applicable.” The narratives need not be lengthy, just detailed, clear and concise. Space for narrative comments is provided after each question, and the blocks will expand to accommodate the text as it is entered. An example of a “Very Good” rating is as follows:
| RATING |
| DEFINITION |
| Excellent |
| The Offeror's past performance exceeded the customer's expectations and provided significant, unusual worthwhile features or benefits. |
| Satisfactory |
| The Offeror's past performance met the customer's expectations and contract requirements |
| Marginal |
| The Offeror's past performance could have been improved. The Offeror required major agency resources to ensure achievement of contract requirements. |
| Unsatisfactory |
| The Offeror's past performance did not meet customer expectations and/or contract requirements. |
Corporate Commitment
| 1. To what extent did the offeror solve contract performance problems without extensive guidance from the customer? |
| [ ]E [ ]S [ ]M [ ]U [ ]N/A |
Comments:________________________________________________________________________________________________________________________________________________
| 2. To what extent did the offeror supply adequate, timely, and qualified replacement personnel for all positions? |
| [ ]E [ ]S [ ]M [ ]U [ ]N/A |
Comments:________________________________________________________________________________________________________________________________________________
| 3. To what extent did the offeror use key personnel proposed in their offer as key personnel in the contract? |
| [ ]E [ ]S [ ]M [ ]U [ ]N/A |
Comments:________________________________________________________________________________________________________________________________________________
Quality of Services
| 4. To what extent did the offeror provide high quality services that ensured maximum accuracy throughout, cost effectiveness, and overall client satisfaction? |
| [ ]E [ ]S [ ]M [ ]U [ ]N/A |
Comments:________________________________________________________________________________________________________________________________________________
| 5. To what extent was the offeror able to provide quality reports and documentation? |
| [ ]E [ ]S [ ]M [ ]U [ ]N/A |
Comments:________________________________________________________________________________________________________________________________________________
Timeliness
| 6. To what extent was the offeror’s ability to replace personnel identified and assigned to the project in a timely manner? |
| [ ]E [ ]S [ ]M [ ]U [ ]N/A |
Comments:________________________________________________________________________________________________________________________________________________
| 7. How was the offeror’s responsiveness to emergency situations? |
| [ ]E [ ]S [ ]M [ ]U [ ]N/A |
Comments:________________________________________________________________________________________________________________________________________________
| 8. How was the offeror’s ability to submit required proposals and invoices for temporary services in a timely manner? |
| [ ]E [ ]S [ ]M [ ]U [ ]N/A |
Comments:________________________________________________________________________________________________________________________________________________
Effective Use of Resources
| 9. To what extent did the offeror effectively plan work to ensure maximum utilization of resources? |
| [ ]E [ ]S [ ]M [ ]U [ ]N/A |
Comments:__________________________________________________________________________________________________________________________________________________ Termination History
| 10. Has this contract been partially or completely terminated for default or convenience? |
| [ ]Yes [ ]Default ] Convenience |
Comments:________________________________________________________________________________________________________________________________________________
| 11. Are there any pending terminations? |
| [ ] Yes [ ] No |
Comments:________________________________________________________________________________________________________________________________________________
Experience history
| 12. How effective has the offeror been in identifying user requirements? |
| [ ]E [ ]S [ ]M [ ]U [ ]N/A |
Comments:________________________________________________________________________________________________________________________________________________
Additional Comments: _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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