HSBP1011R0042 Q A 2

HSBP1011R0042

Question and Answer #2

Question (1): During the equipment inventory period with the schedule be coordinated with the COTR or will we schedule with each of the individual sites?

Answer (1): The schedules need to be coordinated with the COTR.

Question (2): Will pictures of every piece of equipment need to be on CMSS system?

Answer (2): Yes

Question (3): Will the computer access for the government be read only?

Answer (3): No, the COTR will need to be able to approve work orders for dispatch / repair, among other functions.

Question (4): Reference PWS C.1.5. What version of TRIRIGA is CBP migrating to and when does CBP expect this to occur?

Answer (4): It is a tailored version of Tririga that is scheduled to be implemented in FY-12.

Question (5): Reference PWS C.1.3.3.5. Are “all” minor repairs covered under Attachment 2?

Are there any (one off) minor repairs expected to be covered under the PM fixed price?

Answer (5): Minor repairs will be handled in accordance with (IAW) C.1.3.3.5. All maintenance work is to be included as part of the offeror’s firm fixed price for preventive maintenance services.

Question (6): Reference PWS C.6.1.1. Is it a requirement for the Contract Manager to be 100% dedicated to this contract, or could they also support other contracts with DHS or other clients?

Answer (6): There is no specific requirement for 100% dedication to this contract, however, the contractor shall adhere to all contract requirements.

Question (7): Reference RFP page 29 (Specific Proposal Preparation Instructions). If the bidder elects to include relevant experience of subcontractors, can this be in addition to the 3 required client references? Or is 3 the maximum number for the prime and subcontractors total?

Answer (7): 3 is the maximum number for prime and subcontractors total.

Question (8): Reference PWS C.5.3.3.5. Will equipment validation include sites shown on Attachment 1A as coming on line in Option Year 1?

Answer (8): Equipment validation will be required for all locations listed in Attachment 1A.

Equipment validation will occur during the base period for the 7 locations to be phased in for option period 1. The equipment validation for these 7 locations will be separate from the phase-in period which occurs for the first two months of the base period of the contract. Please see Amendment 0003, which updates attachments 2 (Line Item Summary) and 3 (Line Item Detail) to include equipment validation for the 7 locations phased in during option period 1.

HSBP1011R0042

Question and Answer #2

Question (9): Reference PWS C.6. What is meant by “Close physical proximity to locations listed in Attachment 1A since geography encompasses 5 states and most likely multiple sectors?

Answer (9): This requirement was revised via amendment 0002.

Question (10): Reference PWS C.1.3.3.4. Major cleaning of equipment prior to PM services.

Will it be considered acceptable to schedule major cleaning in conjunction with first PM service?

Is it acceptable to use the first several months of the contract to perform major cleaning in which case there would be one additional service call prior to commencement of PM cycle?

Answer (10): The first PM services should include major cleaning as required by manufacturer’s recommendations, GSA or industry standard, which ever is the higher level of service.