Attachment 1 SOW AW139.doc

SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT (SOW)

FOR

U.S. CUSTOMS and BORDER PROTECTION

AIR and MARINE (CBP A&M)

AW139 PILOT TRAINING

HSBP1009R2119

TABLE OF CONTENTS

C.1

INTRODUCTION

C.1.2

OBJECTIVE

C.1.3

PERIOD OF PERFORMANCE

C.2

GENERAL REQUIREMENTS

C.2.1

PERSONNEL BACKGROUND AND SECURITY

C.2.2

TITLE 14 CODE OF FEDERAL REGULATIONS

C.2.3

STANDARDS of TRAINING

C.2.4

TRAINING SITES and LOCATIONS

C.2.5

ESTIMATED DEMAND

C.3

MANAGEMENT and PLANNING

C.3.1

KEY PERSONNEL/FACILITIES

C.3.2

SCHEDULING: ADDITIONS, DELETIONS, SUBSTITUTIONS and CHANGES

C.3.3

COURSE MATERIALS

C.3.4

GOVERNMENT APPROVAL

C.3.5

BILLING and INVOICING

C.3.6

CONTRACTOR RESPONSIBILITIES

C.4

REPORTS, REVIEWS and AUDITS

C.4.1

STATUS REPORTING

C.4.2

PROGRAM REVIEWS

C.4.3

INSPECTIONS and AUDITS

C.5

TRAINING REQUIREMENTS

C.5.1

PART 61.63 TYPE RATING

C.5.2

PART 61.157 TYPE RATING

C.5.3

PART 61.58 PILOT-IN-COMMAND PROFICIENCY CHECK

C.5.4

MAINTENANCE CHECK PILOT

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT (SOW)

FOR

U.S. CUSTOMS and BORDER PROTECTION

AIR and MARINE (CBP A&M)

AW139 PILOT TRAINING

C.1

INTRODUCTION - The U.S. Customs and Border Protection (CBP) Air and Marine (A&M) program operates approximately 200+ specially equipped aircraft from 20+ separate locations to provide homeland air sovereignty by interdicting persons and contraband attempting to enter the United States of America illegally. CBP A&M recently acquired two (2) new AgustaWestland AW139 Helicopters. Pilot training to date has been conducted and acquired for a few pilots utilizing a variety of methodologies: factory training in Italy and a combination of factory ground school and CBP A&M flight training with Federal Aviation Administration (FAA) Pilot Examiner “check” rides. All crewmembers of these aircraft require Part 61.63 or 61.157 Type Rating, Part 61.58 Pilot-in-Command Proficiency Check (Recurrent/Annual Refresher) and Maintenance Check Pilot. This contract shall provide the required training to CBP and other U.S. Government personnel in the various areas of training as outlined in this Statement of Work (SOW).

CBP A&M complies with the Federal Aviation Regulations (FARs) as per Title 14 of the Code of Federal Regulations (CFR) and conducts fixed and rotor wing operations in accordance with FAR Part 91. The majority of CBP A&M pilots are Federally Warranted Law Enforcement Officers. Pilots that are Law Enforcement Officers may wear any number of uniforms or civilian attire, and may wear or possess side arms in concealed and or open carry manner. All personnel attending pilot training under this contract are citizens of the United States.

C.1.2

OBJECTIVE - The purpose of this contract is to secure a single, FAR certified, full service training partner that shall conduct AW139 pilot training under Title 14 CFR, Part 142 in a Federal Aviation Administration (FAA) Qualified Level C or D AW139 simulator. The contractor shall provide their commercially available ground school and flight training that meets or exceeds the Federal Aviation Regulations and CBP A&M requirements.

C.1.3

PERIOD OF PERFORMANCE – The resultant contract will include one base year and four one-year options.

C.2

GENERAL REQUIREMENTS

C.2.1

PERSONNEL BACKGROUND AND SECURITY – The contractor shall, for those employees that are reasonably expected or anticipated to come into regular, routine or direct contact with any CBP personnel, via any number of commercially available companies / services, conduct background checks to ensure that those employees pose no criminal or security threat to CBP personnel, their records or personal data. The background check shall include but is not limited to the following areas: (1) employment history, (2) criminal history and (3) a financial / credit check.

Discovery of negative information does not mean that the contractor must terminate employment or may not hire individuals with negative information. Evidence of such information does mean that the contractor shall take reasonable steps to prevent those individuals from coming to regular, routine, direct contact with CBP personnel and or access to their records and or personal data.

Employee background checks for those employees that are reasonably expected or anticipated to come into regular, routine and or direct contact with any CBP personnel shall be (1) included in the offeror’s proposal, (2) conducted during the hiring phase for new employees, and (3) every 12 months thereafter. In no case shall an employee that comes into contact with CBP pilots and or their records be checked any less frequently than once every 12 months. The results of these background checks shall be kept on file for the life of the contract even if the employee leaves the employment of the contractor.

C.2.2

TITLE 14 CFR – All courses shall be taught in accordance with Title 14 CFR.

C.2.3

STANDARDS of TRAINING - The Contractor shall provide training to ensure that each pilot is capable of AW139 Pilot-in-Command duties and responsibilities upon returning to their duty location. The contractor shall ensure that all CBP students perform at or above the minimum standards prescribed for each section of the SOW as listed in the completion standards. The instructors shall work with each student in order for them to attain the minimum level of performance. Should a pilot not be able to meet Commercial Practical Test Standards or better (be able to aviate, navigate and communicate competently on their own), the contractor shall notify the Contracting Officer Technical Representative (COTR) of the situation and suggest a remedy or additional hours of academic or simulator instruction. The COTR will determine a course of action.

C.2.4

TRAINING SITES and LOCATIONS – Under Title 14 CFR Part 142 no person may operate a certificated training center without, or in violation of, a training center certificate and training specifications issued under Title 14 CFR Part 142. All training courses shall be conducted at the contractor’s training facility. All training shall be conducted in the United States.

C.2.5

ESTIMATED DEMAND – CBP A&M currently operates two (2) AW139 helicopters. Limited cores of pilots are already type rated. Fiscal Year 2009 and Fiscal Year 2010 should see a significant number of initial type ratings and pilot-in-command checks. Training shall be available on demand during the entire calendar year. Estimated number of personnel attending training:

C.3

MANAGEMENT AND PLANNING - The Contractor shall provide all work force management and planning necessary to ensure that all contract requirements are performed in a timely and responsive manner. The contractor shall be flexible and capable of meeting short or no notice schedule changes/interruptions. Training shall be scheduled and managed between the COTR and the contractor’s point of contact.

C.3.1

KEY PERSONNEL/FACILITIES - The contractor shall provide at a minimum, the following administrative personnel and facility:

a.

Contractor Point of Contact - The Contractor shall assign a Single Point of Contact (POC) with the authority to make any and all decisions regarding the administration of this contract. The POC shall also be responsible to ensure that all resources necessary to accomplish the requirements of the Statement of Work are provided. The POC shall serve as the primary point of contact between the contractor and CBP with regard to contract issues.

b.

Training Facility – The contractor shall provide the name and location of the training facility where all AW139 training shall be conducted.

C.3.2

SCHEDULING: ADDITIONS, DELETIONS, SUBSTITUTIONS and CHANGES -

The Contractor shall maintain a list of courses that have been approved for training under this contract. The Government may add, delete, substitute, or change the number of students attending each course on this list as it desires. The Contractor shall only accept additions, deletions, substitutions, or changes when sent in writing from the Contracting Officer (CO) or COTR. The Contractor shall not accept training requests for additions, deletions, substitutions or changes to this list without the CO or COTR(s approval.

C.3.3

COURSE MATERIALS – All course material shall be approved by the FAA and/or CBP A&M.

C.3.4

GOVERNMENT APPROVAL - The contractor shall furnish to the COTR two copies of all reading and other training materials to be utilized for each training course under this contract. The Contractor shall receive written approval for these materials prior to commencement of performance under this contract. For any subsequent revisions to such materials, the contractor shall provide two copies of the revised materials to the COTR for approval from CBP prior to their use.

C.3.5

BILLING AND INVOICING - Billing and Invoices for payment of services shall be made monthly. The invoice shall include all information required in accordance with Federal Acquisition Regulation 32.905. The invoice shall also identify the contractor’s Taxpayer Identification Number, each pilot trained by last name, first name, and course of instruction received and the date of completion. In the event that additional training is required for a student to pass, the additional training shall be included as a separate line item and also include the pilot’s name, the number of additional simulation hours flown and cost. The contractor shall also contain copies of all course critiques for the month.

C.3.6

CONTRACTOR RESPONSIBILITIES – The contractor shall be responsible for providing all course materials, equipment and the location for each training course.

The contractor shall contact the COTR when it becomes evident that a pilot might need additional instruction to successfully complete a course of instruction. If the contractor does not notify the COTR the contractor shall, at their own expense, cycle the pilot through the same course of instruction within 30 days of official notification from the COTR that the pilot does not meet performance expectations.

The contractor shall send the following to the Miami Air Branch Training Officer within five working days following course completion:

· Training Records

· Certificates/Diplomas

· Logbook Stickers/Endorsements

· Grade Sheets

· Evaluations Mailing address for the Miami Air Branch Training Officer is:

MAILING ADDRESS

P.O. Box 901349

Homestead, FL 33090-1349

Each student shall be required to evaluate the effectiveness of the instructors and the training received. The Contractor shall provide a course evaluation form to the COTR for approval prior to contract implementation. Upon class completion, the form shall be given to each student to evaluate the training. The contractor shall provide the original critiques to the COTR for review. The contractor may retain copies of the evaluations to help develop course improvements.

Student training records shall be made available to a designated CBP representative for examination, duplication or discussion when requested. The COTR or CO shall accomplish designation authority for access to these records in writing.

The contractor shall not release names, addresses, social security numbers, duty locations, training data information or training records of students to sources outside CBP Directors of Air Operations, Training Officers, the CO or COTR without prior written authorization from the CO or COTR for this contract.

C.4

REPORTS, REVIEWS AND AUDITS

C.4.1

STATUS REPORTING - The Contractor shall prepare and submit a quarterly report that shall include but is not limited to: courses successfully and unsuccessfully conducted, suggested contract administration improvements, problems identified with contractor’s facilities, courses, personnel, equipment and remedies to correct the problems, specific suggestions to improve, quality, scope and/or depth of training, and billing/invoicing issues or problems. The report shall be transmitted to the COTR within 15 calendar days of the end of the quarter. This shall not preclude the contractor from notifying the CO or COTR of problem areas requiring immediate action prior to the quarterly report submission.

C.4.2

PROGRAM REVIEWS - The Contractor POC shall attend and participate in semi-annual program reviews as determined by the Government. The purpose of these reviews shall be for the Contractor and the Government to review the contract progress and performance. These reviews may take place in Washington, DC or Oklahoma City, OK. Travel costs for these trips will be reimbursed in accordance with Federal Travel Regulations.

C.4.3

INSPECTIONS AND AUDITS -

The COTR or his designee reserves the right to inspect and audit all training courses. These audits and inspections may be scheduled in advance or may be made without prior notice. The contractor’s point of contact shall be the point of contact for no notice audits and inspections. The contractor’s point of contact shall provide to the COTR, CO or their designated representative all records regarding the training immediately upon request during inspections and audits.

C.5

TRAINING REQUIREMENTS

C.5.1

PART 61.63 TYPE RATING - The Contractor shall provide Part 61.63 Type Rating training in accordance with Title 14 CFR, Part 142.

C.5.2

PART 61.157 TYPE RATING - The Contractor shall provide Part 61.157 Type Rating training in accordance with Title 14 CFR, Part 142.

C.5.3

PART 61.58 PILOT-in-COMMAND PROFICIENCY CHECK - The Contractor shall provide Part 61.58 Pilot-in-Command Proficiency Check training in accordance with Title 14 CFR, Part 142.

C.5.4

MAINTENANCE CHECK PILOT – The Contractor shall provide Maintenance Check Pilot training. After successful course completion, the trainee will be awarded with an MCP certificate.

The Maintenance Check Pilot (MCP) course shall provide knowledge and proficiency to perform maintenance checks according to appropriate chapters of the flight manual. The training shall focus on familiarizing the trainee with procedures and techniques necessary to perform maintenance test flights / ground runs of the engines/s/auxiliary power unit and evaluate completed maintenance actions. Training shall include an appropriate number of hours of ground school / academics and an appropriate number hours of simulator flight time based on the complexity of the aircraft.

At a minimum, the course shall provide qualified helicopter pilots with a detailed review of aircraft systems to include flight management system (FMS) interface with navigation and flight controls; knowledge of airworthiness inspection procedures, MCP procedures, basic troubleshooting/fault isolation procedures and familiarization with maintenance manuals and records for the AW139 and incorporate the following:

Ground School

a. Flight manual review

b. Review of airworthiness directives and notices

c. Weight / Balance and performance

d. Aircraft systems to include but not limited to the following: Engines, hydraulics, electrical, power transmissions and gear boxes, fuel, auxiliary power unit, flight management system, navigation, communication and flight control interfaces

e. Open-book examination

Practical instruction:

a. Preflight Inspection

b. Maintenance Check Pilot Procedures

c. Practice i

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