HS0021-17-R-0005_Conformed.pdf

SEE ADDENDUM

(No Collect Calls)

HS0021-17-R-0005 18-Jul-2017

b. TELEPHONE NUMBER

571-305-6721

8. OFFER DUE DATE/LOCAL TIME

09:00 AM 21 Aug 2017

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

HS00219. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

KATHY L STORAKER

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

DEFENSE SECURITY SERVICE

JAMES MODLIN 571.305.6338

RUSSELL-KNOX BUILDING

27130 TELEGRAPH ROAD

QUANTICO VA 22134

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE HS0001 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

DEFENSE SECURITY SERVICE - SMO

TBD AT TIME OF AWARD

RUSSELL-KNOX BUILDING

27130 TELEGRAPH ROAD

QUANTICO VA 22134-2253

TEL: FAX:

FAX:

TEL: 571.305.6338 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$15,000,000

NAICS:

541611

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF116

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

HS0021-17-R-0005

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 Each ConFLASC Support Services

FFP

Consultation, Facilitation, Leadership Alignment and Strategic Collaboration support as detailed in each individual performance work statements for the individual task orders to be awarded under this contract. Each task order will have the option to be awarded as either a Firm-Fixed-Price, Firm-Fixed-Price Level-of- Effort, Time and Materials or Labor Hour task order.

FOB: Destination

NET AMT

0002 Each Travel

FFP

Consultation, Facilitation, Leadership Alignment and Strategic Collaboration support as detailed in each individual performance work statements for the individual task orders to be awarded under this contract. The travel CLIN is a Not to Exceed CLIN and is Cost only.

Contractor Manpower Reporting

FFP

In accordance with the performance work statement 1.6.11, ALL labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the DSS shall be reported into the electronic Contractor Manpower Reporting Application (eCMRA). http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. This CLIN is not separately priced.

0004 Each Deliverables

FFP

Specific deliverables will be requested within each task order performance work statement. This CLIN is not separately priced.

CONTRACT MINIMUM/MAXIMUM QUANTITY AND CONTRACT VALUE

The minimum quantity and contract value for all orders issued against this contract shall not be less than the minimum quantity and contract value stated in the following table. The maximum quantity and contract value for all orders issued against this contract shall not exceed the maximum quantity and contract value stated in the following table.

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

AMOUNT

$250,000.00 $90,000,000.00

DELIVERY/TASK ORDER MINIMUM/MAXIMUM QUANTITY AND ORDER VALUE

The minimum quantity and order value for each Delivery/Task Order issued shall not be less than the minimum quantity and order value stated in the following table. The maximum quantity and order value for each Delivery/Task Order issued shall not exceed the maximum quantity and order value stated in the following table.

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

$25,000.00 $90,000,000.00

CLIN MINIMUM/MAXIMUM QUANTITY AND CLIN VALUE

The minimum quantity(s) and CLIN value(s) for all orders issued against the CLIN(s) on this contract shall not be less than the minimum quantity(s) and CLIN value(s) stated in the following table. The maximum quantity(s) and CLIN value(s) for all orders issued against the CLIN(s) on this contract shall not exceed the maximum quantity(s) and CLIN value(s) stated in the following table.

CLIN

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

AMOUNT

0001 1.00 $1.00 85,000,000.00 $85,000,000.00 0002 1.00 $1.00 5,000,000.00 $5,000,000.00

CLIN DELIVERY/TASK ORDER MINIMUM/MAXIMUM QUANTITY AND CLIN ORDER VALUE

The minimum quantity and order value for the given Delivery/Task Order issued for this CLIN shall not be less than the minimum quantity and order value stated in the following table. The maximum quantity and order value for the given Delivery/Task Order issued for this CLIN shall not exceed the maximum quantity and order value stated in the following table.

CLIN

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

0001 25000.00

$25,000.00

85,000,000.00

$85,000,000.00

0002 1.00

$1.00

5,000,000.00

$5,000,000.00

Section C - Descriptions and Specifications

IDIQ Contract PWS

Defense Security Service Consultation, Facilitation, Leadership Alignment and Strategic Collaboration

Indefinite Delivery Indefinite Quantity Performance Work Statement

Part 1

General Information

1 General: This is a non-personal services Indefinite Delivery Indefinite Quantity (IDIQ) contract to provide Consultation, Facilitation, Leadership Alignment and Strategic Collaboration (ConFLASC) support services to the Defense Security Service (DSS). The Government shall not exercise direct supervision or control over the IDIQ contract service providers performing the services herein. Such IDIQ contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and services necessary to perform these services as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this IDIQ contract.

1.2 Background: This requirement is to provide the Government with the performance objectives to support the DSS enterprise with ConFLASC.

1.3 Objectives: The objective of this PWS is to define a broad range of inter-related CONFLASC support services in support of the mission and support elements for the DSS enterprise. This IDIQ contract supports all of the DSS operations, streamlining the CONFLASC functions across the enterprise. Aside from accomplishing these tasks separately, as they are described in individual PWS’, the Contractor is expected to take an integrated, process-oriented approach that will result in standardized, repeatable process improvements that maximize the use of CONFLASC services to effectively utilize resources throughout the agency.

1.4 Scope: The scope of this effort includes management and leadership support under four functional areas:

consulting, facilitation, leadership alignment, and strategic collaboration. Within each of these four functional areas are specific high-level requirements requested by one or all of the participating DSS Directorates.

1.5 Period of Performance: The IDIQ contract will have a five year ordering period. Task Orders awarded under this IDIQ contract may have up to a one-year base period plus four one-year option periods. Any Task Orders awarded in the last year of the ordering period may have up to a one-year base period plus two one-year option periods.

1.6 General Information:

1.6.1 Quality Control: The Contractor shall develop and maintain an effective Quality Control Program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s Quality Control Program is the means by which the Contractor assures that the work complies with the requirement of the IDIQ contract. The Contractor’s Quality Control Plan shall be delivered 30 days after date of Task Order award to the Contracting Officer Representative (COR); a Quality Control Plan is not required to be submitted for the IDIQ contract. Comprehensive written Quality Control Plan shall be submitted to the COR within five working days when changes are made thereafter. After acceptance of the Quality Control Plan the Contractor shall receive the COR’s acceptance in writing of any proposed change to the quality control system.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this IDIQ contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 On-Site Working Conditions, Holidays and other Closures:

1.6.3.1 DSS facilities are smoking restricted workplaces. Due to the nature of the work, facilities, and requirements, Contractor staff may only smoke outside in designated smoking areas.

1.6.3.2 The Government expects the Contractor will establish normal operating hours under this IDIQ contract between 6:30 a.m. to 6:00 p.m. eastern time (ET) Monday through Friday. The Contractor’s Program Manager and the Government’s COR shall consult and coordinate on any proposed alternate work schedules that may be arranged depending on the operational tempo/needs of the mission.

1.6.3.3 Government personnel observe the following days as holidays and the Government facilities will be closed and unavailable to Contractor personnel on the following days:

New Year’s Day January 1st*

Martin Luther King’s Birthday Third Monday in January President’s Day Third Monday in February Memorial Day Last Monday in May

Independence Day July 4th* Labor Day First Monday in September Columbus Day Second Monday in October

Veterans Day November 11th* Thanksgiving Day Fourth Thursday in November Christmas Day December 25th*

*If the date falls on a Saturday, the Government holiday is the preceding Friday. If the date falls on a Sunday, the Government holiday is the following Monday.

1.6.3.4 In addition to the days designated as holidays, the Government observes the following days:

• Any other day designated by Federal Statute

• Any other day designated by Executive Order

• Any other day designated by the President’s Proclamation

1.6.3.5 It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not otherwise be a reason for an additional period of performance, or entitlement of compensation except as set forth within the IDIQ contract. In the event the Contractor's personnel work during the holiday, they may be reimbursed by the Contractor, however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked.

1.6.3.6 When the Federal, State, Local or other Governmental entity grants excused absence to its employees, assigned Contractor personnel may also be dismissed. The Contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and must be guided by the instructions issued by the Contracting Officer (CO) or COR.

1.6.3.7 If Government personnel are unavailable due to furlough or any other reason, the Contractor must contact the CO or the COR to receive direction. It is the Government's decision as to whether the IDIQ contract price will be affected. Generally, the following situations apply:

1.6.3.7.1 Contractor personnel who are able to continue IDIQ contract performance (either on-site or at a site other than their normal workstation), must continue to work and the IDIQ contract price shall not be reduced or increased.

1.6.3.7.2 Contractor personnel who are not able to continue IDIQ performance (e.g., support functions) may be asked to cease their work effort. This may result in a reduction to the IDIQ contract price.

1.6.3.8 It is understood and agreed between the Government and the Contractor that in the event Contractor personnel wish to attend the DSS social events, such as the annual picnic, holiday parties, etc., they must coordinate their work schedules with the COR and obtain leave approval of their company’s supervisor prior to the event. The Government is not responsible for reimbursing any expenses to the Contractor for attending any DSS social event.

1.6.4 Hours of Operation: The Contractor is responsible for conducting business, between 6:30 a.m. and 6:00 p.m.

ET Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this IDIQ contract will be performed at the DSS Headquarters – Russell Knox Building, at DSS’ Field Offices as needed or at the Contractor’s facility which shall be within a 50 mile radius of the DSS Headquarters.

1.6.6 Type of Contract: This IDIQ contract will provide the Government the ability to award the following contract types under individual task orders: Firm-Fixed-Price; Firm-Fixed-Price, Level-of-Effort Term Contracts; Time and Materials; and Labor Hour contracts.

1.6.7 Security Requirements: Contractor companies performing work under this IDIQ contract must have a Top Secret facility clearance at time of the Task Order award, and must maintain the level of security required for the life of the IDIQ contract. The security requirements are in accordance with the security requirements listed within Part 4 of this PWS.

1.6.7.1 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the CO.

1.6.7.2.1 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the CO.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The CO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the CO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

1.6.9 Contracting Officer Representative: The COR and/or Alternate COR (ACOR) (if nominated) will be identified by separate letter. The COR monitors all technical aspects of the IDIQ contract and assists in contract administration.

The COR is authorized to perform the following functions; assure that the Contractor performs the technical requirements of the IDIQ contract; perform inspections necessary in connection with IDIQ contract performance;

maintain written and oral communications with the Contractor concerning technical aspects of the IDIQ contract; issue written interpretations of technical requirements, including Government drawings, designs and specifications; monitor Contractor's performance and notifies both the CO and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: All Key Personnel requirements will be established at the individual Task Order(s).

1.6.11 Contractor Manpower Reporting: The Contractor shall report ALL labor hours (including Subcontractor labor hours) required for performance of services provided under this IDIQ contract for the DSS via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with the first year of Task Order performance. Contractor may direct questions to the help desk at: http://www.ecmra.mil.

1.6.12 Identification of Contractor Employees: All IDIQ contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractor are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All personnel will be required to obtain and wear badges in the performance of this IDIQ contract when located at a DSS location.

1.6.13 Contractor Travel: Contractor may be required to travel within CONUS and within the National Capital Region (NCR) during the performance of this IDIQ contract to attend meetings and events. Reimbursement of transportation, lodging, meals and incidental expenses are allowable subject to the limitations contained in FAR 31.205-46 and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

All travel within 100 miles of the NCR is included in the price of this IDIQ contract. When movement of Contractor personnel is required locally (i.e., Metro) costs will be borne by the Contractor. The Government will reimburse the Contractor for all other travel outside the 100 mile limitation that was authorized in advance by the CO, for reasonable travel related expenses.

The Contractor shall be reimbursed for actual allowable, allocable, and reasonable travel costs incurred during performance of this effort in accordance with the FAR 31.205-46 "Travel Costs." Requests for approval of costs in excess of maximum per diem rates in accordance with the procedures contained in FAR 31.205-46(a)(3) must be submitted to the CO for final approval prior to commencement of travel.

1.6.14 Organizational Conflict of Interest: Contractor and Subcontractor personnel performing work under this IDIQ contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the CO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the CO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.15 Section 508 Compliance Statements: The Contractor shall support the Government in its compliance with Section 508 throughout the development of the system. Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) requires when Federal agencies develop, procure, maintain, or use electronic information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

The Contractor shall ensure all products to be implemented comply with Section 508 of the Americans with Disabilities Act (ADA), as directed by the Government unless a waiver has been attained from the DSS. All electronic and information technology (EIT) procured through this IDIQ Contract shall meet the applicable accessibility standard specified in 36CFR1194.2 (as checked below). Any agency exceptions applicable to this IDIQ contract are listed (if checked) below.

The standards define Electronic and Information Technology, in part, as "any equipment or interconnected system or subsystem of equipment used in the creation, conversion, or duplication of data or information. The standards define the type of technology covered and set forth provisions that establish a minimum level of accessibility. The application section of the standards (1194.2) outlines the scope and coverage of the standards. The standards cover the full range of electronic and information technologies in the Federal sector, including those used for communication, duplication, computing, storage, presentation, control, transport and production. This includes computers, software, networks, peripherals and other types of electronic office equipment.

Information, Documentation, and Support (1194.41, Subpart D): The standards also address access to all information, documentation, and support provided to end users (e.g., Federal employees) of covered technologies. This includes user guides, installation guides for end-user installable devices, and customer support and technical support communications. Such information must be available in alternate formats upon request at no additional charge.

Alternate formats or methods of communication, can include Braille, cassette recordings, large print, electronic text, Internet postings, TTY access, and captioning and audio description for video materials.

Part 2 Definitions and Acronyms

2 Definitions and Acronyms:

2.1 Definitions

2.1.1 Contractor. An offeror, supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this IDIQ contract refers to the prime.

2.1.2 Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 Contracting Officer Representative. An employee of the U.S. Government appointed by the CO to administer the IDIQ contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the IDIQ contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the IDIQ contract.

2.1.4 Defective Service. A service output that does not meet the standard of performance associated with the PWS.

2.1.5 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of an IDIQ contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, a proposal can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 Local Travel. All travel within 100 miles of the National Capital Region, including to and from the DSS Headquarters and in the surrounding metropolitan DC area (As defined by Department of Defense Instructions (DoDI) 4515.14, dated June 28, 2013), and travel between the DSS Field Offices within the same city, performed during the course of performance is considered the cost of doing business and will not be reimbursed.

2.1.8 Physical Security. Actions that prevent the loss or damage of Government property.

2.1.9 Quality Assurance. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.10 Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.11 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet IDIQ contract requirements.

2.1.12 Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the Subcontractor.

2.1.13 Work Day. The number of hours per day the Contractor provides services in accordance with the IDIQ contract.

2.1.14 Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ACOR Alternate Contracting Officer Representative ADA Americans with Disabilities Act CFR Code of Federal Regulations CO Contracting Officer ConFLASC Consultation, Facilitation, Leadership Alignment and Strategic Collaboration CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense DOD CAF DoD Consolidated Adjudications Facility DSS Defense Security Service

ET Eastern Time EIT Electronic and Information Technology

FAR Federal Acquisition Regulation FY Fiscal Year GFI Government-Furnished Information GFM Government-Furnished Material IDIQ Indefinite Delivery Indefinite Quantity IO Industrial Security Field Office NCCS National Industrial Security Program Contracts Classification System NCR Northern Capital Region NISP National Industrial Security Program OCI Organizational Conflict of Interest ODC Other Direct Costs OPM Office of Personnel Management PRS Performance Requirements Summary PSMO-I Personnel Security Management Office for Industry PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SMO Strategic Management Office TE Technical Exhibit TS Top Secret WAWF Wide Area Workflow

Part 3 Government Furnished Property, Equipment and Services

3 Government Furnished Items and Services:

3.1 Services/Equipment: DSS will provide equipment, information and access to various DSS databases and systems.

Contractor personnel will take and appropriately document any necessary training related to the use of DSS equipment.

The Government will provide laptops and a limited number of storage devices for use by the Contractor on the DSS Network, during the performance of this IDIQ contract. In addition, the Contractor will be provided Government- Furnished Information (GFI) and Government-Furnished Material (GFM) as applicable. The equipment and the access will be made available upon commencement of performance of assigned task within an awarded Task Order.

3.1.1 Consent to Monitoring: All Contractor personnel shall sign the DSS "Consent to Monitoring" form.

3.2 Facilities: The Government may provide the necessary workspace for the Contractor personnel to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

3.3 Replacement, Modernization, and Modification: During the term of the IDIQ contract, the Government may replace, modify, or improve equipment, systems, at the Government's expense and by means not associated with this IDIQ contract. All replaced, improved, updated, or modernized, equipment and systems shall be operated by the Contractor at no additional cost to the Government unless such changes result in an increase or decrease in IDIQ contract requirements. Any training for software updates for Government systems will be provided by the Government to Contractor personnel.

Part 4 Contractor Furnished Items and Services

4 Contractor Furnished Items and Responsibilities:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this IDIQ contract that are not listed under Section 3 of this PWS.

4.2 Facility Clearance: The Contractor shall possess and maintain a TS facility clearance. The DD 254 will be completed within the Wide Area Workflow (WAWF) Business Suite, National Industrial Security Program (NISP) Contracts Classification System (NCCS) at IDIQ contract award. The DD 254 will be housed within the NCCS through the life of the IDIQ contract. Contractors shall obtain access to the NCCS.

4.3 Security Clearances: Security clearances will be addressed in each Task Order and shall have been granted or will be obtained at the necessary security clearance level from the Personnel Security Management Office for Industry (PSMO-I)/DoD Consolidated Adjudications Facility (DoD CAF) at time of Task Order award.

4.4 Materials and Equipment: For work performed at Government sites the Government shall provide all necessary materials, supplies and equipment necessary to accomplish the requirement. For any tasks performed off-site or at a Contractor facility the Contractor shall furnish materials, supplies, and equipment necessary to accomplish the requirement.

Part 5 Specific Tasks

5 Specific Tasks:

5.1 Tasks: The Contractor shall provide management and leadership support task under the four following functional areas:

5.1.1 Consulting Services: Contractor shall provide expert advice, assistance, guidance or counseling in support of the DSS’ mission-oriented business functions, to include:

5.1.1.1 Strategy and Strategic Level Planning – The selected consultant shall provide support to the agency in development, implementation and execution of strategy and strategic level planning. Consultants shall use expertise and direct recent experience in current models of strategic planning, in the coordination of mission and mission support functions, and in the development of processes related to the Agency’s and directorate/office’s strategic goals, objectives and performance measures.

5.1.1.2 New Business Processes – Support the DSS efforts to adapt to new missions, new approaches, and a changing security landscape, that requires the integration of risk management into all mission areas. Provide development of new business processes, and the rethink/redesign of existing business processes to achieve attainment of and improvements in critical measures of performance to include cost, quality, service, and speed.

5.1.1.2.1 Perform a comprehensive review of classified and unclassified business intelligence and analysis techniques and develop support requirements for Risk-Based Analysis and Mitigation; identify improvements to technology-assisted research and analysis; evaluate the ranking of risk indicators; identify and recommend solutions to close data gaps in security-related analyses.

5.1.1.3 Program Planning and Evaluation – Provide advice on a multi-step process that generally begins with defining the problem and developing an evaluation plan including feedback loop, and findings from program evaluation and auditing.

5.1.1.4 Studies, Analyses, Scenarios, and Reports – Advise on the best actions to build studies through development, analysis, and execution as well as interpreting results from studies, analyses, scenarios and reports.

5.1.1.5 Process mapping and re-engineering – Assist the organization in creating and mapping new process flows, rethink and redesign its core processes to support business goals and optimize investments by challenging norms, leveraging best ideas internal and external to the organization. This includes:

5.1.1.5.1 Identifying areas for improvement, problem definition, benchmarking, developing as-is and to-be models, and change management.

5.1.1.5.2 Providing guidance on the envisioning of new work strategies, the actual process design activities, and conducting the implementation of the change in all its complex technological, human, and organizational dimensions.

5.1.1.5.3 Assisting thorough rethinking of business processes, job definitions, management systems, organizational structure, work flow, and underlying assumptions and beliefs. Develop requirements, process flows and maintain Standard Operating Procedures for redesigned business processes.

5.1.1.5.4 Assisting with the development of personnel resources within the directed guidance of the DSS, DoD, and Office of Personnel Management (OPM).

5.1.1.6 Improve Organizational Efficiency – Provide independent and objective advice to organizations to define and achieve their goals through improved utilization of resources.

5.1.1.7 Editing - Editorial support to ensure that all written products are error free and meet high professional standards for formal writing. Written products include, but are not limited to, strategic plans, Director’s Annual Guidance, governance council meeting notes, Senior Leader Annual Meeting notes, communication plans and associated communications documents, survey summaries and reports, studies, and briefings. Involves reviewing written products for spelling, grammar, context, flow, and clarity for documents addressed to senior leaders, enterprise-wide staff, and external stakeholders. Precision in execution of work on written products is required.

5.1.2 Facilitation Services: Contractor shall provide facilitation and related decision support services for the DSS including these high level requirements:

5.1.2.1 Group Briefings and Discussions – Plan, organize and facilitate group meetings, working sessions, focus groups, DSS Executive Leadership meetings, briefings, and workshops.

5.1.2.2 Focused Decision Making – Develop and facilitate decision-making activities.

5.1.2.3 Change Management – Provide organizationally defined and implemented procedures and technologies to deal with changes in the environment and benefit from opportunities. This includes all change management activities associated with the introduction of new missions and processes into DSS, as well as facilitating coordination, crafting and delivering information to activities within DSS headquarters in Marine Corps Base Quantico to entities in other geographical areas.

5.1.2.4 Event Management – Facilitate and support large scale internal and external events such as festivals, conferences, ceremonies, orientations, formal parties, conventions that involve studying the brand, identifying the target audience, event concept development, planning logistics, and coordinating technical requirements and after action activities.

5.1.3 Leadership Alignment: Contractor shall provide expert advice and guidance in support of the DSS leadership enabling them to rapidly accelerate performance, deliver greater business results and work together as unified entities applying the guidance and intent of the DSS Director. High level requirements include:

5.1.3.1 Cross-functional communication – Provide assistance to maintain the lines of information transfer within a group of people that include persons with different functional expertise, working toward the common DSS goal.

5.1.3.2 Standardized Practices – Provide assistance to assure that standard practices are uniformly implemented across the DSS enterprise consistently and effectively.

5.1.3.3 Develop and Implement Communication Plan – Assisting to create a policy driven approach to providing Subject Matter Expert specific stakeholders with information about organizational activities, formally identifying who should be given specific information, when that information is delivered and what communication channels will be used. The Contractor selected will implement, deploy and provide training on the results provided through the development of the communication plan.

5.1.3.4 Future Planning – Also defined as a requirement within the purview of Strategic Planning in Section 4 of this

PWS.

5.1.3.5 Performance Management Support – Considering the DSS leadership goals and vision, recommend and analyze the support for processes by which employees are involved as individuals and groups improving organizational effectiveness in accomplishing the DSS mission and goals. This process will assess and chart agency performance as it pertains to the execution of the DSS Strategic Plan and performance of the overall Agency mission.

Involves elicitation of customer requirements (i.e. metrics), development and documentation of current business processes, and coordination with all directorates and offices.

5.1.3.6 Project Management Support –Provide support with planning; scheduling; compiling briefing materials;

meeting management; and note taking, editing, and publishing. Interact with staff and senior leaders across the agency to ensure the efficient and effective execution of the governance process.

5.1.3.7 Knowledge Management– Advise and assist with the capturing, developing, sharing, and effectively using organizational knowledge to achieve organizational objectives by making the best use of the DSS knowledge.

5.1.4 Strategic Collaboration: Contractor(s) will provide expert advice and guidance in support of an intentional collective approach to address problems or issues through building shared knowledge, designing innovative solutions, and forging consequential change. High level requirements include:

5.1.4.1 Cross-functional communication – Providing lines of information transfer within a group that contains different functional expertise all working towards a common goal (Aligns with 5.1.3.1 of this PWS).

5.1.4.2 Standardized Practices – Creating and evaluating processes and procedures common among all entities that are applied to the same specification.

5.1.4.3 Support Strategic Transformation – Providing avenues of change management conducive to developing a plan for modifying an enterprise’s business processes through the modification of policies, procedures, and processes to move the organization from an ‘as is’ to a ‘to be’ state. This requirement is also listed within the purview of Consulting in this PWS).

5.1.4.4 Select Strategic Initiatives – The development, initiation, execution, review, analysis and support to key agency and directorate/division initiatives.

5.1.4.5 Stakeholder Engagement – Assist with processes used to gain participation from relevant stakeholders in order to achieve accepted goals and define stakeholder perspectives. This requirement is also listed within the purview of Facilitation in this PWS.

5.1.4.6 Communication Planning – Assist with creating policy driven approaches to provide stakeholders with information about the organization by formally defining who should be given specific information, when that information should be delivered and what communication channels will be used. This requirement is also listed within the purview of Leadership in this PWS.

5.1.4.7 Strategic Planning – Assist with the employing of processes for setting priorities, focusing energy and resources and strengthening operations to ensure that employees and other stakeholders are working toward common goals, establishing agreements around intended outcomes/results and assessing and adjusting the organization’s direction in response to a changing environment. This requirement is also listed within the purview of Consulting in this PWS.

Part 6 Applicable Publications

6 Applicable Publications (Current Editions)

6.1 The Contractor must abide by the following applicable regulations, publications, manuals, and local policies and procedures as well as regulations, publications, manuals, and local policies and procedures identified in each individual Task Order PWS.

6.1.1 DoD 5200.2-R, “Personnel Security Program, January 16, 1987

6.1.2 DoD 5220.22-R, “Industrial Security Regulation,” December 4, 1985

6.1.3 DoD 5220.22-M, “National Industrial Security Program,” February 28, 2006

6.1.4 DoDD 5220.6, “Defense Industrial Personnel Security Clearance Review Program,” January 2, 1992

6.1.5 Director of National Intelligence, Intelligence Community Directive Number 704, “Personnel Security Standards and Procedures Governing Eligibility for Access to Sensitive Compartmented Information and Other Controlled Access Program Information,” October 2, 2008

6.1.6 Deputy of Defense Memorandum, “Defense Security Service (DSS) Future Options Study Recommendations, “January 15, 2009

6.2 Information Assurance:

i. CJCSI 6510.01, Information Assurance (IA) and Computer Network Defense (CND) dated 15 Aug 2007

ii. CJCSM 6510.01, Defense-in-Depth: Information Assurance (IA) and Computer NetworkDefense

(CND) dated 24 Jun 2009

iii. DoD Directive 8500.1, Information Assurance dated 24 Oct 2002

iv. DoD Instruction 8500.2, Information Assurance (IA) Implementation dated 14 Mar 2014

v. DoD Directive 8570.01, Information Assurance Training, Certification, and Workforce Management dated 15 Aug 2004

vi. DoD Manual 8570.01-M, Information Assurance Workforce Improvement Program dated 15 Aug 2004

Part 7 Attachment/Technical Exhibit Listing

7 Attachment/Technical Exhibit List: Attachments and Technical Exhibits will be identified in each individual Task Order PWS.

Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 Destination Government Destination Government 0004 Destination Government Destination Government

CLAUSES INCORPORATED BY REFERENCE

52.246-4 Inspection Of Services--Fixed Price AUG 1996 52.246-6 Inspection--Time-And-Material And Labor-Hour MAY 2001

Section F - Deliveries or Performance

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 19-SEP-2017 TO

18-SEP-2022

N/A DEFENSE SECURITY SERVICE - SMO

TBD AT TIME OF AWARD

RUSSELL-KNOX BUILDING

27130 TELEGRAPH ROAD

QUANTICO VA 22134-2253

HS0001

0002 POP 19-SEP-2017 TO

18-SEP-2022

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 19-SEP-2017 TO

N/A (SAME AS PREVIOUS LOCATION)

0004 POP 19-SEP-2017 TO

N/A (SAME AS PREVIOUS LOCATION)

52.242-15 Stop-Work Order AUG 1989 52.242-15 Alt I Stop-Work Order (Aug 1989) - Alternate I APR 1984

Section G - Contract Administration Data

CONTRACTING OFFICER INFO

The following individuals will be the Government points of contact during the performance of the contract.

G-1. CONTRACTING OFFICER

Ashley D. Maddox 27130 Telegraph Road Quantico, VA 22134 Office: (571) 305-6547 Email: Ashley.D.Maddox.civ@mail.mil

The Contracting Officer is the only person authorized to make any changes, or approve any changes in the requirements of this contract, and notwithstanding any provisions contained elsewhere in this contract, the said authority remains solely with the Contracting Officer. In the event, the contractor makes any changes at the direction of any person other than the Contracting Officer, the change will be considered to have been without authority and no adjustment will be made in the contract price to cover any increase in costs occurred as a result thereof.

CONTRACT SPECIALIST INFO

G-2. CONTRACT SPECIALIST

James A. Modlin 27130 Telegraph Road Quantico, VA 22134 Office: (571) 305-6338 Email: James.A.Modlin.civ@mail.mil

CONTRACTING OFFICER REP INFO

G-3. CONTRACTING OFFICER REPRESENTATIVE:

TBD at the time of award.

The COR will be the Contractor’s point of contact during the performance of the contract.

CONTRACTOR(S) INFO

G-4. CONTRACTOR(S) POINT OF CONTACT

TBD at the time of award.:

252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

JUN 2012

CLAUSES INCORPORATED BY FULL TEXT

252.232-7006 WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (MAY 2013)

(a) Definitions. As used in this clause--

Department of Defense Activity Address Code (DoDAAC) is a six position code that uniquely identifies a unit, activity, or organization.

Document type means the type of payment request or receiving report available for creation in Wide Area WorkFlow

(WAWF).

Local processing office (LPO) is the office responsible for payment certification when payment certification is done external to the entitlement system.

(b) Electronic invoicing. The WAWF system is the method to electronically process vendor payment requests and receiving reports, as authorized by DFARS 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(c) WAWF access. To access WAWF, the Contractor shall--

(1) Have a designated electronic business point of contact in the System for Award Management at https://www.acquisition.gov; and

(2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this Web site.

(d) WAWF training. The Contractor should follow the training instructions of the WAWF Web-Based Training Course and use the Practice Training Site before submitting payment requests through WAWF.