HRIS RFP Document~1.docx
DOCX document 93 KB Posted
- Solicitation number
- 26-551HDA-HUMTR-B-48974
- Issued by
- Illinois
About this file
This is a Request for Proposal (RFP) issued by the Illinois Housing Development Authority (IHDA) for a Human Resources Information System (HRIS Solution). The RFP seeks a comprehensive HRIS vendor to support all human resources activities for IHDA's 350+ employees, with key functionality including human capital management, time and attendance, payroll administration, benefits administration, performance management, recruitment, onboarding, reporting, and a learning management system. The solicitation was released with a pre-submission conference on October 10th, 2025, vendor questions due by October 14th, 2025, and proposals due by November 17th, 2024. The anticipated contract start date is April 1st, 2026, with an initial term of ten years. IHDA plans to invite the top three scoring vendors for finalist presentations, with a selection review by the IHDA Board of Directors on January 23rd, 2026.
The RFP indicates the current HRIS has been in place since 2014, and IHDA is seeking a more responsive vendor with improved customer service and robust reporting capabilities. The solicitation employs a comprehensive evaluation methodology that includes technical requirements (1,330 points), commitment to diversity (286 points), and pricing (344 points), totaling 2,060 maximum available points. Vendors must meet mandatory requirements and provide substantive evidence of capabilities. The procurement will be conducted through the Illinois BidBuy electronic procurement system, with strict requirements for electronic submission, vendor disclosure, and compliance with state procurement regulations. The RFP emphasizes data security, confidentiality, and specific technical requirements such as multi-factor authentication, role-based access control, and comprehensive reporting capabilities.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| c2d-vendor-guidance.pdf | ||
| vendor-disclosure-formerly-forms-a-v26-2-7-22-2025~1.docx | DOCX document | |
| ipg-active-registered-vendor-disclosure-formerly-forms-b-v-26-1-8-26-2025-1~1.docx | DOCX document | |
| Pre Bid Conference Sheet HRIS RFP.docx | DOCX document | |
| DoIT Cloud Hosting Terms and Conditions - Final.docx | DOCX document | |
| c2d-vendor-answer-sheet-v.24.4~5.docx | DOCX document | |
| HRIS RFP Pricing Table.xlsx | XLSX spreadsheet | |
| information-and-technology-request-for-proposal-offer-to-the-state-of-illinois-v-26-1-7-29-2025~1.pdf |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Illinois Housing Development Authority Request for Proposal Human Resources Information System
26-551HDA-HUMTR-B-48974
Section A. SCOPE OF WORK
A.1. OVERVIEW AND PURPOSE
The Illinois Housing Development Authority (IHDA or Authority) is issuing this request for proposal (RFP) is to enter a contract with a vendor (Vendor) to supply a qualified and reputable Human Resources Information System (HRIS Solution). The RFP will provide vendors with the relevant operational, performance, and application requirements of the system.
A.2. DESIRED OUTCOMES OF THIS PROJECT/ENGAGEMENT
The HRIS Solution will maintain all personnel demographic information for 350+ employees and support all human resources activity throughout the organization. It should include, but not be limited to:
· Human Capital Management
· Time & Attendance Management
· Payroll Administration
· Benefits Administration (including open enrollment and carrier connection)
· Performance and Goal Management
· Recruitment/Applicant Tracking System (ATS)
· Web-Based Onboarding/Document Management (including signatures)
· Reporting & Analytics Dashboard
· Training & Development Module (Learning Management System (LMS**))
** IHDA would also like to customize a LMS as a feature or add-on to the HRIS. The LMS module should include, but not be limited to:
· LMS should be customizable and have the utility to upload SCORM or AICC custom content without Vendor assistance (course upload tool).
· Searchable course catalog.
· Ability to set passing scores to tests.
· Courses can be grouped into curriculum and topic areas. LMS should be able to assign learning plans (individually/user group/globally) and set due dates for entire plan completion.
A.3. SCHEDULE
RFP Timetable (dates and times subject to change, per IHDA’s discretion)
· Pre-Submission “Pre-Bid” Conference Friday, October 10th, 2025. 10 a.m. CST. Teams’ information is available in the attachments tab.
· Vendor Questions Due Tuesday, October 14th, 2025, 5:00 p.m. CST
· Due Date and Time for Offers due to IHDA by 2:00 p.m. on Monday, November 17, 2024
· Vendor Demos (Virtual/Zoom presentations) Week of December 8th, 2025 *
· The top three (3) scoring vendors will be invited for finalist presentations.
· Selection review and approval by IHDA Board of Directors Friday, January 23rd, 2026.
· Anticipated Start Date of Contract April 1st, 2026.
A.4. TERM
A.4.1. TERM OF THIS CONTRACT: The contract resulting from this procurement will have an initial term commencing upon the last dated signature of the Parties and ending ten (10) years after the begin date. In no event will the total term of the contract, including the initial term, any renewal terms, and any extensions, exceed ten (10) years. Vendor shall not commence billable work in furtherance of the contract prior to final execution of the contract except when permitted pursuant to 30 ILCS 500/20-80.
Section B. CURRENT CONDITIONS
B.1. OVERVIEW & BACKGROUND
Currently IHDA uses its HRIS for all human capital management functions. IHDA’s employees utilize the self-service feature to view and update their basic demographic information (i.e. phone number, addresses, etc.). Employees are able to update payroll documentation (direct deposit, w-4 withholding, view pay statements). Employees can make annual enrollments, view benefit statements and update dependents/beneficiaries' information.
As administrators, IHDA uses its current vendor to maintain and manage personnel information as it pertains to; employment information, time and attendance/paid time off accruals, full cycle payroll, benefits, performance, recruiting, and reporting dashboard.
B.2. VOLUMES & QUANTITIES
Currently IHDA has a headcount of 350+ employees. The majority (95%) are full-time exempt and a small population of part-time non-exempt and seasonal employees.
IHDA does not anticipate the workforce growing by more than 25% over the life of this contract.
B.3. AREAS OF CONCERN/CHALLENGES
IHDA has used its current HRIS vendor since 2014. While the current vendor has met IHDA’s needs over the years, IHDA now needs a HRIS vendor that fits its current work environment. The current work environment requires prompter customer service experience resulting in a timely resolution to limit adverse effects on IHDA staff. IHDA also requires more robust reporting capabilities.
B.4. STRENGTHS
Some of the strengths of IHDA’s current HRIS are:
· Full cycle payroll
· Payroll dashboard and the ability to manipulate the payroll grid
· Import file capabilities both in payroll and time and attendance
· User-friendly timecard entries
· Functionality of the validation table
· Job requisitions sync to external job boards (ie LinkedIn, Glassdoor, etc.)
· Organization of applicants by status hiring process
· Customizable home page
· Audit trail for performance evaluations
· Employee self-service features
· Dedicated enrollment specialist for open enrollment setup
· A dashboard or depository of client questions to reference when issues occur
· Client/customer support ticketing system
Section C. PROPOSAL REQUIREMENTS Only Electronic Submissions through BidBuy of Offers will be Accepted
C.1. REQUIRED DOCUMENTS TO COMPLETE AND SUBMIT
The Offeror shall submit the listed documents in BidBuy under the Attachments tab in the appropriate “Required Attachments” spaces.
· Vendor Disclosure or IPG Active Registered Vendor Disclosure
· Offer to State of Illinois Information and Technology (Including Subcontractor Disclosure and Where Services are to be Performed, found in BidBuy Attachments.)
· Technical response
· Commitment to Diversity Answer form
· Pricing Document Blank documents may be found on the Chief Procurement Officer for General Service’s website at https://cpo-general.illinois.gov/solicitation-and-contract-templates.html and on the BidBuy posting under “File Attachments:”. Business Enterprise Program/Veterans Small Business Program Utilization Plan may be downloaded from the Commission on Equity and Inclusion’s website at https://cei.illinois.gov/purchasing-entity-resources/compliance.html.
Failure to submit Vendor Disclosure or IPG Active Registered Vendor Disclosure, as applicable, and the Utilization Plan(s), as applicable, with the Offer submitted in BidBuy shall render the Offer non-responsive.
Offerors are required to submit their response to the State’s solicitation through BidBuy. Any information sent to the State outside of BidBuy, for example by US Mail, FedEx, UPS, e-mail, or hand delivery, will neither be accepted nor considered. Offeror submissions will only be considered if they are received through BidBuy and on or before the time and date indicated as the “Bid Opening Date” on the BidBuy posting. Any required attachments must be submitted via BidBuy.
Price entries on the Items tab will be locked automatically upon submission of the quote. Entering cost, pricing or discount information in the Alternate Description may result in disqualification. If the agency requires pricing to be submitted in an attachment, Offeror shall upload pricing under the “Required Documents” section on the Attachments tab and check the box “Does the attachment contain any pricing, cost or discount information?”. Failure to check this box allows your pricing to be viewed when bids are opened and will result in disqualification of your offer. NOTE: Do not check “Does the attachment contain any pricing, cost or discount information” if the attachment does NOT include pricing, cost, or discount information.
Documents shall be submitted in an electronic format that is accessible and readable using Microsoft Office suite software or Adobe Reader. Corrupted files shall not be considered. It is the Offeror’s responsibility to check that files are accessible and legible after uploading.
The Offeror is solely responsible for ensuring timely submission of their electronic solicitation response. Failure to allow adequate time prior to the Bid Opening Date to complete and submit a response to a solicitation, particularly in the event technical support assistance from the State is required, places the Offeror and their offer or response at risk of not being accepted.
The State encourages the Offeror to ensure that their BidBuy account is up-to-date. It is recommended that you access your BidBuy account prior to the solicitation due date and time to make sure that your company’s information is up-to-date and your password is current. Files may be uploaded at any time prior to submission.
File size may impact the uploading and downloading speed and may lead to browser time-outs, resulting in failed upload/download attempts. Please consider this dependency when attaching very large documents.
OFFEROR INSTRUCTIONS TO SUBMIT IN BIDBUY
Create Quote:
| General Tab |
| : Save and Continue |
| Items Tab |
| Follow instructions in the Pricing section of the solicitation document as to whether pricing will be entered in the Unit Cost of the Items Tab or submitted as a separate Pricing Document in the Attachments Tab. |
Note: any pricing entered in the Unit Cost of the Items Tab will be locked until after Technical Evaluations take place. Do not enter cost, pricing, or any discount information in the Alternate Description field. Entering cost, pricing or discount information in the Alternate Description may result in disqualification.
| Terms and Conditions Tab |
| : Select “Yes”, “No”, or “Yes with Exceptions” |
Note: If taking any exceptions to Standard Terms and Conditions an offeror must submit a redline version of the Standard Terms and Conditions with their proposal.
| Attachments Tab |
| For each required quote attachment listed: |
: “Upload” (next to each required attachment) : “Choose File” Note: If a pricing document is required, mark the box next to the question, “Does this attachment contain any pricing, cost, or discount information?”
Failure to mark this box when attaching a pricing document will result in disqualification.
Check this box ONLY if a separate pricing document is required.
Do NOT check this box for any other required quote attachment such as the Technical Proposal, Vendor Disclosure / IPG Active Registered Vendor Disclosure, or Utilization Plan(s), or Offer.
| Summary Tab |
| : “Submit Quote” |
Offerors may also view the “Request for Proposal (RFP) Vendor Submission Instructions Video found at https://cpo-general.illinois.gov/vendor-resources.html
C.2. DUE DATE AND TIME FOR SUBMISSION OF OFFERS
Each solicitation contains the Offer due date and time, appearing as the “Bid Opening Date:” on the BidBuy posting. Offeror shall submit Offers in BidBuy, and the State shall open Offers electronically in BidBuy on the “Bid Opening Date”. The Offer must remain firm for 180 days from opening.
C.3. CONFLICT BETWEEN INFORMATION IN ELECTRONIC DOCUMENTS AND ON BIDBUY
If the State provides information in electronic documents (i.e., the RFP and other attachments) that is different or in conflict with the information the State provides on BidBuy, then the information in electronic documents is presumed to represent the State’s intent. If the Offeror provides information in electronic documents that is different or in conflict with the information the Offeror provides in BidBuy through their Seller Account, then the information in electronic documents shall represent the Offeror’s intended submission.
C.4. PUBLISHED PROCUREMENT INFORMATION
The State publishes procurement information, including solicitations, awards, and amendments, on the Chief Procurement Officer for General Services’ Illinois Procurement Bulletin, known as the Bulletin or BidBuy (https://www.bidbuy.illinois.gov/bso/). Procurement information may not be available in any other form or location. Offeror is responsible for monitoring BidBuy. The State will not be held responsible if Offeror fails to receive the optional e-mail notice of future amendments to the solicitation.
C.5. INFORMATION CONTACT
The individual listed in the “Info Contact:” field on the BidBuy posting shall be the single point of contact for this solicitation. Unless otherwise directed, Offeror should only communicate with the Information Contact. The State/Agency shall not be held responsible for information provided by or to any other person.
Suspected errors should be immediately reported to the Information Contact. Do not discuss, directly or indirectly, the solicitation or any Offer with any State officer or employee other than the Information Contact.
C.6. OFFEROR QUESTIONS AND AGENCY RESPONSE
All questions, other than questions raised at the Pre-Submission Conference, pertaining to this solicitation must be submitted in writing to the Information Contact no later than October 14th, 2025. Questions received and Agency responses may be posted as a Bid Amendment to the original solicitation on BidBuy; only these posted answers to questions shall be binding on the State. Offeror is responsible for monitoring BidBuy and BidBuy email notifications.
C.7. PRE-SUBMISSION CONFERENCE
The Agency may conduct a Mandatory or Non-Mandatory Pre-Submission Conference, listed in the “Pre-Bid Conference:” field of the BidBuy posting. Please refer to BidBuy for this information.
If attendance is mandatory, Offeror (current contractor included) will be disqualified and considered non-responsive if Offeror does not attend, is not on time, leaves early, or fails to sign the attendance sheet. Offeror must allow adequate time to accommodate security screenings at the site.
https://teams.microsoft.com/meet/2726053901524?p=O222pVOYtUs3Fu71zH
C.8. SMALL BUSINESS SET-ASIDE
In the Bulletin posting, if “Yes” is shown to the question “Is this a Small Business Set-Aside Procurement?”, then Offeror must be registered by the Illinois Small Business Set-Aside Program at the time Offers are due for the Offer to be evaluated. For requirements on qualifying Offeror’s business in the Small Business Set-Aside Program, please go to the Chief Procurement Office for General Service’s website at https://cpo-general.illinois.gov/sell-2-illinois.html .
C.9. BUSINESS ENTERPRISE FOR MINORITIES, WOMEN, AND PERSONS WITH DISABILITIES ACT PARTICIPATION AND UTILIZATION PLAN
The BidBuy posting indicates whether this solicitation contains a goal to include businesses owned and controlled by minorities, women, and persons with disabilities. If this solicitation contains a goal, then failure to complete and submit a Utilization Plan, including documentation demonstrating good faith efforts when requesting a waiver, shall render the Offer non-responsive. 30 ILCS 575/4(e). All questions regarding the subcontracting goal must be directed to the Information Contact indicated in BidBuy no later than October 14th, 2025. See the Utilization Plan for NIGP codes used to establish this goal.
BEP Goal: 0% (NIGP Code 208-51) Go to https://cei.illinois.gov/vendor-resources/get-bep-certified.html for complete requirements for BEP certification. Go to State of Illinois Commission on Equity and Inclusion at https://supplierdiversitymanagementportal.illinois.gov/home.aspx to search for certified BEP vendors.
C.10. SECURITY
Bid/Performance Bond: $ N/A. If a bond is required, Offeror must submit the Bid Bond with your offer or Performance Bond to the Information Contact within ten (10) days after contract execution. The bond must be from a surety licensed to do business in Illinois. An irrevocable letter of credit is an acceptable substitute. The form of security must be acceptable to the State.
C.11. TERMS AND CONDITIONS
Information Technology Standard Terms and Conditions will become a part of any resulting contract. To view the Information Technology Standard Terms and Conditions, please go to https://cpo-general.illinois.gov/solicitation-and-contract-templates.html.
Section D. EVALUATION PROCEDURES
D.1. EVALUATION PROCESS
The State assesses each Offer for Responsibility (E.10) and Responsiveness. The State considers the information provided and the quality of that information when assessing Offers. If the State finds a failure or deficiency, the State may reject the Offer or reflect the failure or deficiency in the assessment.
There are three scored parts to each proposal – technical, commitment to diversity, and pricing. Each part of the proposal is evaluated and ranked independently of the other parts of the proposal. The results of the evaluation of all three parts shall be used in ranking the proposals.
The State may award to the most responsive and responsible offeror whose offer best meets the specified criteria.
D.2. RESPONSIVENESS
A responsive offeror is one who submits an offer that conforms in all material respects to the Request for Proposal and includes all required forms.
D.2.1. The State will determine whether the Offeror complied with the instructions for submitting offers. Except for late submissions, and other requirements that by law must be part of the submission, the State may require that an Offeror correct deficiencies as a condition of further evaluation.
D.2.2. Subcontractor Disclosure: If the Offer includes any subcontractors, then Offeror shall complete the Subcontractor Disclosure section of the Offer to the State of Illinois.
D.2.3. If completing IPG Active Registered Vendor Disclosure, then responsiveness may include and may not be limited to:
· Active Illinois Procurement Gateway registration # with expiration date
· Certifications timely to this solicitation
· Disclosure of lobbyists for Offeror and parent entity(ies)
· Disclosure of pending and current contracts
D.2.4. If completing Vendor Disclosure, required parts may include and may not be limited to:
| • | Business and Directory Information: Offeror should complete and return the Business and Directory Information form in Vendor Disclosure, Part 1. |
| • | Illinois Department of Human Rights (IDHR) Public Contracts Number: Offeror shall complete and return the IDHR Public Contracts Number form in Vendor Disclosure, Part 2. |
| • | Authorized to Transact Business or Conduct Affairs in Illinois: A person (other than an individual acting as a sole proprietor) must be a duly constituted legal entity prior to submitting an Offer and authorized to transact business or conduct affairs in Illinois prior to execution of the contract. For more information, see Authorized to Transact Business or Conduct Affairs in Illinois in Vendor Disclosure, Part 3. |
| • | Standard Illinois Certifications: Offeror shall complete and return the Standard Illinois Certifications form in Vendor Disclosure, Part 4. |
| • | State Board of Elections Registration: Offeror may be prohibited from making political contributions and be required to register with the State Board of Elections. For more information, see State Board of Elections in Vendor Disclosure, Part 5. |
| • | Disclosure of Business Operations with Iran: Offeror should complete and return the Disclosure of Business Operations with Iran form in Vendor Disclosure, Part 6. |
| • | Financial Disclosures and Conflicts of Interest: Offeror shall complete and return the Financial Disclosures and Conflicts of Interest form in Vendor Disclosure, Part 7. |
| • | Taxpayer Identification Number: Offeror should complete and return the Taxpayer Identification form in Vendor Disclosure, Part 8. |
D.2.5. The State will determine whether the Offer meets the stated Technical requirements. Minor differences or deviations that have negligible impact on the price or suitability of the supply or service to meet the State’s needs may be accepted or corrections allowed. If no offeror meets a particular Technical requirement, the State may waive that requirement.
D.2.6. When the specification calls for “Brand Name or Equal,” the brand name product is acceptable. Other products will be considered with proof that the other product meets stated specifications and is equivalent to the brand product in terms of quality, performance, and desired characteristics.
D.3. EVALUATION METHODOLOGY
The Technical Requirements are described in Sections F.1, F.2., F.3., F.5, and F.6. The State evaluates the Technical Requirements without consideration of price.
D.3.1. Total Number of Points Available for Technical Requirements is: 1330
D.3.2. Offeror shall complete and return Sections F.1, F.2., F.3.
D.3.3. Relative Weight in Point Format
| Technical Requirements | |
| Points Available |
Mandatory Requirements with Evidence
0; all must be met and are evaluated as pass or fail
| Contract Requirements |
| 0; all must be met and are evaluated as pass or fail |
| Proposed Technical Solution (Desirable elements) |
| 1330 |
| Demonstration |
| 100 |
D.4. COMMITMENT TO DIVERSITY ELEMENTS
Sections 20-15 and 35-30 of the Illinois Procurement Code (30 ILCS 500/) require offerors to be evaluated on their commitment to diversity. The points available for Commitment to Diversity are described in Section F.4. and are equivalent to 20% of the Technical Requirements points. The State evaluates Commitment to Diversity without consideration of price.
D.4.1. The total number of points for Commitment to Diversity is 286
D.4.2. Offeror shall complete and return Section F.4 Commitment to Diversity
D.4.3. Commitment to Diversity Categories: The percentages at the end of each section reflect the weighted distribution of points available identified in D.4.1.
Commitment to Diversity Categories
Category 1 – BEP Compliance - Whether or how well the Offeror meets this solicitation’s goal of contracting or subcontracting with businesses owned by women, minorities, or persons with disabilities. 5%
Category 2 – Subcontracting/Contracting with any WMD businesses (not limited to BEP vendors) - Whether the Offeror assisted businesses owned by women, minorities, or persons with disabilities. 10%
Category 3 – Diversity, Equity and Inclusion (DEI) Spend – Offeror’s percentage of business, education and/or community spend from prior calendar year gross revenue that involves businesses owned by women, minorities and/or persons with disabilities. The assisted businesses are not required to be certified in the Illinois Business Enterprise Program. 20%
Category 4 – DEI Time - Offeror’s hours spent in the prior calendar year on promoting DEI in the workplace, the community, education institutes, or supporting businesses owned by women, minorities, or persons with disabilities. The assisted business is not required to be certified in the Illinois Business Enterprise Program. The success or failure of each event does not impact the points achieved. The event may be voluntary or paid time. 20%
Category 5 – DEI Policies - Entity has provided a written copy of, or link to, their current written workforce diversity, equity, and inclusion policy. Policies must be actionable plans, not overarching concepts around DEI. 10%
Category 6 – Diversity in Staffing - % of individuals on governing board and/ or Senior executives out of all staff who identify as women, minorities or person with disabilities. 10% % of individuals in management /supervisor positions out of all staff who identify as women, minorities or person with disabilities. 13% % of total staff who identify as women, minorities or person with disabilities. 12%
D.5. PRICE
The State opens Price proposals after evaluating all Technical and Commitment to Diversity proposals.
If the State does not consider the price to be fair and reasonable and negotiations fail to meet an acceptable price, the State reserves the right to cancel the award and take appropriate action to meet the needs of the State. The State determines whether the price is fair and reasonable by considering the offer, including the offeror's qualifications, the offeror's reputation, all price proposals submitted, other known prices, the project budget, and other relevant factors.
D.5.1. The total number of points for Price is 344 D.5.2. The State will determine Price points using the following formula:
Maximum Price Points X (Lowest Price/Offeror’s Price) = Total Price Points
D.6. MAXIMUM AVAILABLE POINTS
The maximum number of points is 1430 (Technical) + 286 (Commitment to Diversity) + 344 (Price) = 2060 maximum available points.
Section E. ADMINISTRATIVE REQUIREMENTS
E.1. GOVERNING LAW AND FORUM
Illinois law and rules govern this solicitation and any resulting contract. Offeror must bring any action relating to this solicitation or any resulting contract in the appropriate court in Illinois. This document contains statutory references designated with “ILCS”. To view the full text, go to http://www.ilga.gov/legislation/ilcs/ilcs.asp . The Illinois Procurement Code (30 ILCS 500) and the Standard Procurement Rules (44 ILL. ADM. CODE PART 1) are applicable to this solicitation. To view them respectively, go to http://www.ilga.gov/legislation/ilcs/ilcs5.asp?ActID=532&ChapterID=7) and https://www.ilga.gov/commission/jcar/admincode/044/044parts.html
E.2. PUBLIC RECORDS AND REQUESTS FOR CONFIDENTIAL TREATMENT
Offers become the property of the State. All offers will be open to the public under the Illinois Freedom of Information Act (FOIA) (5 ILCS 140) and other applicable laws and rules, unless Offeror requests in its Offer that the State treat certain information as confidential. A request for confidential treatment will not supersede the State’s legal obligations under FOIA. The State will not honor requests to keep entire Offers confidential. Offerors must show the specific grounds in FOIA or other law or rule that support confidential treatment. Regardless, the State will disclose the successful Offeror’s name, the substance of the Offer, and the price.
If Offeror requests confidential treatment, Offeror must submit additional copy/copies (see Instructions for Submission of Offers in Section C.) of the Offer with proposed confidential information redacted. This redacted copy must tell the general nature of the material removed and shall retain as much of the Offer as possible. In a separate attachment, Offeror shall supply a listing of the provisions identified by section number for which it seeks confidential treatment and identify the statutory basis or bases under Illinois law, including a detailed justification for exempting the information from public disclosure.
Offeror will hold harmless and indemnify the State for all costs or damages associated with the State defending Offeror’s request for confidential treatment. Offeror agrees that the State may copy the Offer to facilitate evaluation, or to respond to requests for public records. Offeror warrants that such copying will not violate the rights of any third party.
E.3. MINORITY CONTRACTOR INITIATIVE
The State requires a fee of $15 to cover expenses related to the administration of the Minority Contractor Opportunity Initiative. Any offeror awarded a contract of $1,000 or more under Section 20-10, 20-15, 20-25 or 20-30 of the Illinois Procurement Code (30 ILCS 500) is required to pay a fee of $15. The Comptroller shall deduct the fee from the first check issued to the Vendor under the contract and deposit the fee in the Comptroller’s Administrative Fund. 15 ILCS 405/23.9.
E.4. FEDERAL FUNDS
The resulting contract may be partially or totally funded with Federal funds. Upon notice of intent to award, the percentage of supplies and/or services involved that are Federally funded and the dollar amount of such Federal funds will be disclosed.
E.5. EMPLOYMENT TAX CREDIT
Offerors who hire qualified veterans and certain ex-offenders may be eligible for tax credits. 30 ILCS 500/45-67 and 45-70. Please contact the Illinois Department of Revenue (217-524-4772) for information about tax credits [35 ILCS 5/216, 5/217].
E.6. RESERVATIONS
Offeror must read and understand the solicitation and tailor the Offer and all activities to ensure compliance. The State reserves the right to amend the solicitation, reject any or all offers, award by item/services, group of items/services, or grand total, and waive minor defects. The State may request a clarification, inspect Offeror’s premises, interview staff, request a presentation, or otherwise verify the contents of the Offer, including information about subcontractors and suppliers. The State may request Best & Final Offers when appropriate. The State will make all decisions on compliance, evaluation, and terms and conditions, and shall make decisions in the best interests of the State and in accordance with the Illinois Procurement Code, rules and other applicable State and Federal statutes and regulations. This competitive process may require that Offeror provide additional information and otherwise cooperate with the State. If an offeror does not comply with requests for information and cooperate, the State may reject the offer as non-responsive to the solicitation. Submitting an offer does not entitle Offeror to an award or a contract. Posting a vendor’s name in a Bulletin notice does not entitle the vendor to a contract. The State is not responsible for and will not pay any costs associated with the preparation and submission of any offer.
Awarded Offeror(s) shall not commence and will not be paid for any billable work undertaken prior to the date all parties execute the contract, unless approved in writing in advance by the State Purchasing Officer or the Chief Procurement Officer (or designee).
E.7. AWARD
The State is not obligated to award a contract pursuant to this solicitation. If the State issues an award, the award will be made to the responsive and responsible offeror whose offer best meets the specified criteria unless otherwise permitted by the Illinois Procurement Code and Illinois Administrative Code. However, if the State does not consider the price to be fair and reasonable and negotiations fail to meet an acceptable price, then the State reserves the right to cancel the award and take appropriate action to meet the needs of the State. The State will determine whether the price is fair and reasonable by considering the offer, including the offeror's qualifications, the offeror's reputation, all prices submitted, other known prices, the project budget and other relevant factors. The State will post a notice to the Bulletin identifying the apparent most responsive and responsible offeror.
E.8. INVOICING ADDRESS
The awarded Vendor shall invoice at the completion of the contract unless invoicing is tied in the contract to milestones, deliverables, or other invoicing requirements agreed to in the contract. The Bulletin posting contains the “Bill-to Address:” where invoices should be sent.
Vendor shall not bill for any taxes unless accompanied by proof that the State is subject to the tax. If necessary, Vendor may request the applicable Agency’s Illinois tax exemption number and Federal tax exemption information.
E.9. PROTEST REVIEW OFFICE
Offeror may submit a written protest to the Protest Review Office following the requirements of the Standard Procurement Rules. 44 ILL. ADM. CODE 1.5550. For protests related to specifications, the Protest Review Office must physically receive the protest no later than fourteen (14) days after the solicitation or related addendum was posted to the Bulletin. For protests related to rejection of individual proposals or awards, the protest must be received by close of business no later than fourteen (14) days after the protesting party knows or should have known of the facts giving rise to the protest. The Protest Review Office’s information is as follows:
Chief Procurement Office Attn: Protest Review Office Email: cpogs.pro@illinois.gov
E.10. RESPONSIBILITY
A responsible Offeror is one who has the capability in all respects to perform fully the contract requirements and who has the integrity and reliability that will assure good faith performance. The State determines whether the Offeror is a “responsible” offeror; an offeror with whom the State can or should do business. For example, the State may consider the following:
E.10.1. A “prohibited bidder” includes any person assisting an employee of the State of Illinois by reviewing, drafting, directing, or preparing any invitation for bids, a request for proposal, or request of information, or providing similar assistance unless such assistance was part of a publicly issued opportunity to review drafts of all or part of these documents. For purposes of this section, an employee of the State of Illinois means one who, by the nature of his or her duties, has the authority to participate personally and substantially in the decision to award a State contract. No person or business shall submit specifications to a State agency unless requested to do so by an employee of the State. No person or business that contracts with a State agency to write specifications for a particular procurement need shall submit a bid or proposal or receive a contract for that procurement need.
Nothing herein is intended to prohibit a vendor from bidding or offering to supply developing technology, supplies or services after providing the State with a demonstration of the developing technology, supplies, or services; provided the subject of the demonstration to the State represents industry trends and innovation and is not specifically designed to meet the State's needs. Nothing herein is intended to prohibit a person or business from submitting a bid or offer or entering into a contract if the person or business: (i) initiates a communication with an employee to provide general information about products, services, or industry best practices and, if applicable, that communication is documented in accordance with Section 50-39 of the Illinois Procurement Code or (ii) responds to a communication initiated by an employee of the State for the purposes of providing information to evaluate new products, trends, services, or technologies.
E.10.2. Other factors that the State may use to evaluate to determine responsibility include, but are not limited to: political contributions, certifications, conflict of interest, financial disclosures, taxpayer identification number, past performance in business or industry, references (including those found outside the Offer), compliance with applicable laws, financial responsibility, insurability, effective equal opportunity compliance, payment of prevailing wages if required by law, capacity to produce or sources of supply, and the ability to provide required maintenance service or other matters relating to the offeror’s ability to deliver in the quality and quantity within the time and price as specified in this solicitation.
E.10.3. Awarded offerors must always have financial resources sufficient, in the opinion of the State, to ensure performance of the contract and must provide proof upon request. The State may require a performance bond if, in the opinion of the State, it ensures performance of the contract. The State may terminate the contract, consistent with the termination for cause provision of the contract, if the vendor lacks the financial resources to perform under the contract.
E.10.4. The State may require that an offeror correct any deficiencies as a condition of further evaluation.
E.11. BidBuy Terminology and Guidance: BidBuy is an online e-procurement system. There may be some difference between the procurement terminology used in this solicitation and the terms used in BidBuy. Please learn more about BidBuy by accessing the online resources found here:
https://www2.illinois.gov/cpo/PathwayToProcurement/Pages/Guides-and-Manuals.aspx
Section F. PROPOSAL FORMS Offeror must complete and return:
· The following three (3) tables include: Contract Requirements (Section F.1), and Technical Requirements: Mandatory Requirements with Evidence (Section F.2), and Proposed Technical Solution (Section F.3)
· Commitment to Diversity (Section F.4)
· Offer to the State of Illinois Information and Technology Please read and follow each instruction carefully.
F.1. CONTRACT REQUIREMENTS
Please read each contract requirement carefully in F.1. These contract requirements shall be included in any contract resulting from this solicitation.
CONTRACT REQUIREMENTS
Self-Service Functionality and Approval Workflows
| F.1.1. The HRIS Solution must have self-service functionality for all employees with approval workflow to HR. The self-service feature must give all employees the ability to change specific personal information such as address, phone number, emergency contact, direct deposit, tax withholdings, etc. All requests must flow to HR for review and approval. |
| |_| Agree |
| F.1.2. The HRIS Solution must have approval workflows and notifications for assigned practitioners and must include approvals for benefit changes and life events. |
| |_| Agree |
Time and Attendance
| F.1.3. The HRIS Solution must have the ability to accrue time off balances on a semi-monthly basis dependent on an employees’ tenure. |
| |_| Agree |
| F.1.4. The HRIS Solution must have the ability to restrict employees from taking off more time than they have accrued. |
| |_| Agree |
| F.1.5. The HRIS Solution must have the ability to allow for manual adjustments to accrued balances and the ability to import excel files to make large scale and/or company-wide adjustments to employee time off balances. |
| |_| Agree |
| F.1.6. The HRIS Solution time and attendance must have the ability to add IHDA specific project codes and pay codes for labor allocations (collectively, “Codes”) on the timecards. IHDA must have the ability to add and/or remove these Codes accordingly. |
| |_| Agree |
Payroll
| F.1.7. The HRIS Solution must integrate with IHDA’s Oracle accounting system/software including integration with the IHDA’s general ledger for posting of payroll and payroll expense processing. The HRIS Solution must also integrate employee information to manage users within the Oracle system. |
| |_| Agree |
| F.1.8. The HRIS Solution must have the ability to lock timecards for the period in which a payroll batch is being run and those timecards must not integrate into the pay run. |
| |_| Agree |
| F.1.9. The HRIS Solution payroll worksheet/grid must have the ability to manipulate such as the semi-monthly pay, retroactive pay, bonuses, vacation payouts, miscellaneous payouts, etc. IHDA must have the ability to import excel files for mass uploads for expenses, merit increases, bonuses, etc. |
| |_| Agree |
| F.1.10. The HRIS Solution payroll platform must have the ability to run multiple payroll registers and other standard reporting to review for corrections prior to the submission of payroll. |
| |_| Agree |
| F.1.11. The HRIS Solution must have the ability to process client payroll and unemployment taxes, employee W-2’s and 1095-Cs, payroll checks (if applicable) and wage garnishments processed. |
| |_| Agree |
Employee Performance Reviews
| F.1.12. The HRIS Solution must have the capability to configure all employee performance review forms including adding additional questions to a question bank and competencies. |
| |_| Agree |
| F.1.13. The HRIS Solution must have the capability to track all performance review actions and milestones during the performance review process. |
| |_| Agree |
| F.1.14. The HRIS Solution must have the functionality to incorporate performance goals in the performance evaluation process. |
| |_| Agree |
| F.1.15. The HRIS Solution must allow for contributor’s feedback functionality for all performance review types including self-assessments, probationary reviews, annual reviews and 360 reviews. |
| |_| Agree |
| F.1.16. The HRIS Solution must be able to create a performance improvement plan template that is embedded into the performance review and must be connected to the employee profile so it can be referenced for future performance reviews. |
| |_| Agree |
Employee Benefits
| F.1.17. The HRIS Solution must have an automated benefit enrollment including open enrollment, new hire enrollment and qualified life events. This automation must be initiated through the self-service feature. All enrollment events must be able to be launched by an administrator with the employee able to enroll via self-service. |
| |_| Agree |
| F.1.18. The HRIS Solution must offer a dedicated benefit specialist to integrate annual open enrollment. |
| |_| Agree |
Applicant Tracking System
| F.1.19. The HRIS Solution must have an Applicant Tracking System (ATS). |
| |_| Agree |
| F.1.20. The ATS must have the ability to integrate with Microsoft Outlook to schedule interviews. |
| |_| Agree |
| F.1.21. When candidates apply on external job boards, the application link must go to the ATS for submission and review. The application must live in the ATS rather than the external job board. |
| |_| Agree |
Customer Service
| F.1.22. The HRIS Solution must provide a variety of options for customer support resources. |
| |_| Agree |
Reporting Capabilities
F.1.23. The Vendor must provide IHDA with real-time access to data for reporting and business intelligence. On-line reporting capabilities inside of the system must be provided.
IHDA Data
| F.1.24. IHDA data must not appear in URLs. |
| |_| Agree |
| F.1.25. Confidential Information must not be stored on any server/system/error logs. |
| |_| Agree |
| F.1.26. IHDA data must not be used or made available through AI models to any other customers. |
| |_| Agree |
| F.1.27. The Vendor must provide a mechanism to import all existing IHDA data and associated documents from its legacy applications(s) into the HRIS Solution. |
| |_| Agree |
| F.1.28. The Vendor must store and maintain all existing IHDA data and new transactions, including all associated documents, within the HRIS Solution for the duration of the system’s operational lifecycle. |
| |_| Agree |
| F.1.29. The Vendor will have no ownership of IHDA data. |
| |_| Agree |
| F.1.30. IHDA’s data shall not be co-mingled with non-IHDA data. Data shall be segregated to a separate database instance for IHDA data. |
| |_| Agree |
Information Technology Requirements
| F.1.31. The HRIS Solution must be accessible via n-1 latest version or better of Chrome, Safari and Edge browsers with the ability to support new browsers and versions as they become available. |
| |_| Agree |
| F.1.32. The HRIS Solution must be completely responsive with support for Android and iOS mobile platforms. |
| |_| Agree |
| F.1.33. All web application screens that contain Confidential Information must be non-cacheable. |
| |_| Agree |
| F.1.34. The Vendor shall keep private encryption keys confidential, implement private encryption key lifecycle management, and protect all private encryption keys in storage or in transit. |
| |_| Agree |
| F.1.35. The Vendor must provide a data dictionary for reporting and custom development. |
| |_| Agree |
| F.1.36. The Vendor must provide the ability to integrate to/from IHDA’s systems as needed (via API, XML, etc.) |
| |_| Agree |
| F.1.37. The HRIS Solution must maintain logs of all user activity, including login attempts, data changes and access history. |
| |_| Agree |
| F.1.38. The Vendor must provide permanent, independent, non-production environments during the contract term for new software release development, testing and training prior to a new production version or software change request by IHDA being placed into production. The staging (pre-production) environment configuration will be an exact duplicate of the production environment. |
| |_| Agree |
| F.1.39. All operating systems, servers, storage, and network devices that support IHDA systems or data must be kept hardened, be on currently supported software versions and be fully patched. |
| |_| Agree |
| F.1.40. All critical security-related patches must be installed on systems within 72 hours of their release. |
| |_| Agree |
| F.1.41. All non-critical security-related patches must be installed on systems within 30 calendar days of their release. |
| |_| Agree |
| F.1.42. The HRIS Solution must have Multi-Factor Authentication (MFA) for accessing the system, especially for privileged accounts. |
| |_| Agree |
| F.1.43. The HRIS Solution must be able to create automated, scheduled business processes during and after business hours, which does not require user to be logged in to the application. |
| |_| Agree |
| F.1.44. All change schedules must be coordinated with IHDA to ensure there is no other project/production/operations impact. |
| |_| Agree |
| F.1.45. The HRIS Solution must have a variety of access permissions to assign certain rights and privileges to employees, supervisors and practitioners. |
| |_| Agree |
| F.1.46. All development, test and Question and Answers environments must not use real IHDA confidential information or data. If needed, the Vendor will ensure the environments are secured at the same levels as the production environment. |
| |_| Agree |
| F.1.47. All Vendor systems that are used to host, transfer or otherwise interact with IHDA systems or data must enforce strict separation from any non-IHDA systems. The separation must be auditable and able to be proven at the request of IHDA. |
| |_| Agree |
| F.1.48. For HTTP and other protocols that use SSL/TLS, the Vendor must use the Transport Layer Security (TLS), TLS 1.2 or later protocol with 128-bit or larger key size and shall make previous protocols and smaller keys unavailable. |
| |_| Agree |
| F.1.49. All systems must encrypt all IHDA data at rest and in-flight using algorithms and key lengths consistent with the most recent NIST guidelines. |
| |_| Agree |
| F.1.50. The Vendor must provide an audit report or log of existing IHDA data being migrated into the HRIS Solution. Ability to test administrative setup of user accounts and configuration settings of the system must also be provided. |
| |_| Agree |
| F.1.51. The HRIS Solution must provide Role-Based Access Control (RBAC) able to define user roles (e.g. admin, manager, employee) with “least privilege” necessary for the job function. |
| |_| Agree |
| F.1.52. The HRIS Solution must be able to handle increased load without performance degradation. |
| |_| Agree |
| F.1.53. The Vendor must provide IHDA, upon IHDA’s request, an annual SOC 1 or SSAE 18 Report and/or a SOC 2 report for critical businesses processes relating to the protection of Confidential Information and safeguards implemented in its organization. During the term of the Contract, these requested reports must be provided within two (2) weeks of receiving the request. |
| |_| Agree |
By submitting an offer to this solicitation. The offeror agrees that will meet the contract requirements in Section F.1.
F.2. MANDATORY REQUIREMENTS WITH EVIDENCE
Please check “Met” to each of the mandatory requirements for the proposed solution. An Offeror that does not provide substantiating evidence for each requirement will be disqualified and the rest of the proposal will not be scored.
These Mandatory Requirements shall be included in any contract resulting from this solicitation.
Please provide substantiating evidence in your Proposed Technical Solution. Use the column on the right to indicate the section and page number where your evidence/response to each item may be found. The State will evaluate Offeror’s evidence/response to verify the mandatory requirement is met.
MANDATORY REQUIREMENTS WITH EVIDENCE
Proposal Section and Page Number
Employee Benefits
| F.2.1. The HRIS Solution must have a carrier connection integration (“Carrier Connection”) during open enrollment and every month for billing. The Carrier Connection must provide updates to employees’ profiles including names, addresses, contact information, benefit enrollment, beneficiaries, etc. Vendor must provide a list of all benefit carriers included in the Carrier Connection Integration. |
| |_| Met |
| F.2.2. The HRIS Solution must include error detections/notification for connection Carrier Connection Integration failures. Vendor must provide a sample error detection notification. |
| |_| Met |
Reporting Capabilities
| F.2.3. The HRIS Solution must have an accessible, detailed event history/audit log for all employee changes (personal information, payroll data, etc.), benefit enrollment/changes, performance reviews, recruitment/ATS and payroll process for at least five (5) years. Information must be provided in a report via excel or pdf. Please provide sample reports. |
| |_| Met |
| F.2.4. The HRIS Solution must have a comprehensive reporting dashboard for (i) benefits, (ii) recruiting metrics, (iii) Equal Employment Opportunity (EEO), (iv)Time and Attendance and (v) layered aggregate demographic data regarding hiring/retention/promotions/terminations showing trends and patterns across specific time periods. Provide sample reports for i-v above. |
| |_| Met |
| F.2.5. The HRIS Solution must have a benefits dashboard with standard reports including but not limited to: (i) Affordable Care Act (ACA) reporting; (ii) COBRA events; (iii) benefits reports, and (iv) Evidence of Insurability. IHDA must be able to manage the dashboard accordingly. Provide screenshots of the benefits dashboard and standard reports for i-iv above. |
| |_| Met |
Information Technology Requirements
| F.2.6. The Vendor must have a Service Level Agreement (SLA) in place. Provide a copy of the current SLA. |
| |_| Met |
| F.2.7. The Vendor must provide a current SOC 1 or SSAE 18 and current SOC 2 reports. |
| |_| Met |
| F.2.8. The Vendor must identify any systems running outside of the Vendor’s own environment that are used in the delivery of the service/system IHDA is requesting. Provide a list of all these systems running outside the Vendor’s own environment. |
| |_| Met |
| F.2.9. The Vendor must utilize a third-party security certificate provider that is a recognized and trusted authority in the industry to generate any certificates that are used for authentication between two parties (e.g. Vendor and IHDA or Vendor and any other party). Self-signed certificates are not allowed. Provide a list of all third-party security certificate providers that will be utilized. |
| |_| Met |
| F.2.10. Web applications must be available only over TLS. Attempts to use the application without encryption will be rejected. Encrypted and non-encrypted content shall not be mixed. Identify the TLS. |
| |_| Met |
F.3. PROPOSED TECHNICAL SOLUTION – DESIRABLE ELEMENTS
Please explain how your organization meets or will meet each of the desirable elements. Use the column on the right to indicate the section and page number of your proposal where your response to each item may be found.
| PROPOSED TECHNICAL SOLUTION – DESIRABLE ELEMENTS |
| Point Value |
| Proposal Section and Page Number |
Employee Benefits
F.3.1. Describe all services provided by the dedicated benefit specialist, including integrating annual open enrollment, the building of plans and a successful Carrier Connection Integration.
| F.3.2. Describe all options available for a customizable open enrollment center to manage and maintain open enrollment. |
| 50 |
Homepage
This is the start of the file's text. The full file is on GovTribe.
File details come from the government source that posted it. Updated .