CISS_EXERCISE_PROGRAM_MANAGER_PWS_final.docx

CISS EXERCISE PROGRAM MANAGER – DRAFT PWS

1. INTRODUCTION.

1.1. Background. The George C. Marshall European Center for Security Studies (GCMC) is an international educational institution funded by the United States Department of Defense and the German Ministry of Defense. Its mission is to create a more stable security environment by advancing democratic defense institutions and relationships; promoting active, peaceful security cooperation; and enhancing enduring partnerships among the nations of North America, Europe and Eurasia and beyond. GCMC routinely hosts participants from around the world. Generally, they are members of the military, government or subject matter experts. They have the ability to affect change and are critical to the overall success of GCMC’s mission.

1.2. The GCMC College of International and Security Studies (CISS) specifically supports the GCMC mission by offering resident courses and non-resident activities designed to enhance and improve communication, collaboration planning, critical thinking, strategic leadership and international cooperation. The CISS resident course program’s and non-resident activity’s curriculum incorporates exercises, games, and simulations as a component of the interactive, participatory educational instruction program. The exercises, games, and simulations are used to engage program participants in selected topics relevant to current GCMC priority, national and international security related issues; decision making processes at the international, strategic, interagency, and high operational levels; and the use of military forces and other types of governmental assistance in joint and combined operations to achieve defined security objectives across the GCMC full spectrum of operations.

1.3. The CISS utilizes a range of educational exercises, games and simulations with the objective(s) of addressing political, military, economic, social, cultural and environmental scenarios, which could lead to conflict between nations, states, alliances, or their citizens. Exercises, games and simulations may also address senior level decision-making, with issues related to budgeting, resourcing, domestic, and international economics, environmental issues, interagency decision-making process, national security strategy, national military strategy, stability operations, homeland security, and similar topics.

1.4. Exercises, games and simulations are a key part of the continuing adult learning experience and the mission of the Marshall Center. Successful design and execution of exercises, games and simulations tailored to the needs of each program, as well as the integration of lessons learned from student reviews of these exercises, games and simulations, are critical to the success of the GCMC mission. Historically, when exercises, games and simulations failed to engage program participants, the GCMC goal to impart knowledge setting the conditions to achieve peace, stability and economic growth is diminished.

2. NON PERSONAL SERVICES CONTRACT.

2.1. This contract is a “non-personal services” contract as defined in FAR 37.101. It does not create employment rights with the U.S. Government whether actual, inherent, or implied. By agreeing to perform the services described in these specifications, the Contractor acknowledges that he/she is not and will not become an employee of the U.S. Government. The Contractor further agrees that he/she will not bring any cause of action in any forum claiming that he/she has become an employee of the U.S. Government. It is therefore understood and agreed that the Contractor or the Contractor’s subcontractor:

2.2. Shall perform the services specified herein as an independent Contractor, not as an employee of the Government.

2.3. Shall manage and administer the work required and bear sole responsibility for complying with and all technical, schedule, or financial requirements or constraints attendant to the performance of this contract.

2.4. Shall be free from supervision or control by any government employee with respect to the manner or method of performance of the services specified; but

2.5. Shall, pursuant to the government’s right and obligation to inspect, accept, or reject the work, comply with such general direction of the Contracting Officer, or the duly authorized representative of the Contracting Officer, as is necessary to ensure accomplishment of the contract objectives.

3. SCOPE OF WORK.

3.1. General. The Contractor provides labor and materials necessary to perform Exercise Program Manager services for CISS resident course programs and non-resident activities.

a. The CISS resident course programs annually conduct approximately 24 exercises, games, and simulations as part of the curriculum. The CISS non-resident program activity annually conducts approximately 12 exercises, games and simulations annually as part of the curriculum.

3.2. Specific Tasks:

1. The Contractor will perform a range of tasks related to the design and creation of new exercises, games, and simulations and associated multimedia materials, conducting exercises and simulations; debriefing staff and faculty after completion of exercises and simulations; training professors and instructors in the conduct of exercises and materials; and maintaining a library of exercises and simulations that will be readily usable by GCMC personnel.

1. As the subject matter expert, the Contractor will be required to provide exercise, game, and simulation support and/or educational instruction prior to, during and/or after execution of an exercise and/or educational instruction.

1. Exercises, games and simulations vary based on course type. Courses may reuse existing exercises, games and simulations or require modifications and/or new exercises, games and simulations based on participant feedback and current events. Exercises, games and simulations may be packaged to take on the road in support of non-resident activities. Based on objectives, exercises, games and simulations may incorporate technology such as e-mail, internet searches, computer models, databases, commercial software and visual information.

1. Exercise, game and simulation objectives are subject to change with each iteration. The Technical POC will make available to the Contractor the library of existing exercises, games and simulations developed by GCMC personnel or obtained through contracted services. The Contractor is responsible for ensuring that CISS exercises, games and simulations are current, relevant and create the most conducive environment to maximize the GCMC’s goal to be highly valued for our provision of quality educational and developmental programs that impart needed knowledge and improve cultural dialogue among the participants and with us, setting the conditions to achieve peace, stability and economic growth.

1. The Contractor will be responsible for the development and/or modification of information packages for participants, faculty and exercise control facilitators. Information packages include documentation such as pre-exercise and/or educational instruction materials, reference materials, training materials, exercise schedules, and any other materials required for conduct of the exercise.

1. The Contractor will be responsible for the development and/or modification of exercise, game and simulation educational instruction materials such as player and controller directives, data collection sheets, reference materials and training materials.

1. The Contractor will be responsible for testing electronic driven exercises in the facilities with the equipment that will be used to support the execution in advance, as necessary. In the event of technical problems caused by Government furnished equipment, services or facilities, the Contractor should report the matter to the Technical POC or COR immediately.

1. The Contractor will work with the Technical POC and resident course program and non-resident activity leadership to review exercise materials for consistency and usability by participants.

1. The Contractor will train GCMC personnel in the creation, design, development and execution of exercises, games, and simulations. Training will incorporate the current technologies available.

1. The Technical POC will advise the Contractor of CISS priorities.

1. The contractor will make recommendations regarding specific formatting requirements for each exercise, game and simulation to the resident course program and non resident activity leadership.

1. The Contractor will report monthly, prior to invoice submission, a breakdown of work time split among resident and non-resident activities to the Technical POC.

3.3. Specific tasks require the Contractor (1) to research political, military, social, economic, cultural and environmental issues to support exercise objectives, (2) to review and edit political, military, social, economic, cultural, and environmental issues and concepts, and (3) to provide expertise on issues at the strategic and interagency level. Research may require the Contractor to examine and review computerized and non-computerized data bases, to examine sources on the internet, examine Government and commercial documents and reports; to interview selected experts about the topics in question; and, to develop a bibliography of sources for a topic or functional area.

4. TRAVEL.

4.1 The Contractor may be required to travel on behalf of the GCMC in support of non-resident activities to conduct single nation, regional or multinational exercises, games and simulations.

1. Travel will be reimbursed and set at a not- to- exceed amount .

1. All travel will be conducted and determined to be reasonable and allowable in accordance with FAR 31.205-46. In order for travel to be considered reasonable the following minimum guidelines will be applied.

1. Contractor may bill for actual, reasonable charges for airfare.

1. Lodging, meals and incidental costs shall be considered to be reasonable and allowable only to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel as set forth in the Standardized Regulations (Government Civilians, Foreign Areas), Section 925, “Maximum Travel Per Diem Allowances for Foreign Areas,” prescribed by the Department of State.

1. Partial travel days (e.g., day of departure and return) shall reflect an appropriate downward adjustment.

5. ADMINISTRATIVE MATTERS.

5.1. Report Date Contractor shall report on site to the George C. Marshall Center no later than 15 calendar days after the Date of Award. The dates in the Delivery Schedule will be adjusted accordingly at time of award.

5.2. Place of Performance. Place of performance will vary based on specific task. The Government will make available IAW 6.0. Government Furnished Property and Services office space for Contractor to complete routine tasks related to exercise design, revision, and updating. The Contractor may elect to perform routine tasks at an alternate work site at no additional cost to the Government. The Contractor shall coordinate place of performance with Technical POC.

a. Exercises shall take place at the GCMC on Sheridan Kaserne or at on-resident event venues. Place of performance will be dependent upon type of exercise, game and/or simulation. Place of performance will be determined by Technical POC and will be coordinated in advance with the Contractor.

5.3. The Government anticipates the contractor’s work schedule to be 0800 – 1700 Monday through Friday, except recognized holidays. The contractor’s work schedule may be adjusted to accommodate event schedules and associated workload demands; however, total hours worked may not exceed the scope of the contract.

5.4. Physical Security. The Contractor shall safeguard all Government property in the work area. All offices, laboratories, and buildings shall be secured when not occupied.

5.5. Key Personnel. For purposes of this contract, the term key personnel is defined as the Exercise Program Manager. All replacements of key personnel must be approved in advance by the Contracting Officer. The replacement must have comparable or better credentials to those of the initial Exercise Program Manager consultant. Failure to arrange for a qualified replacement of key personnel in a timely manner may be considered breach of Minimum qualifications of any substitutes are as follows:

5.5.1 Language Skills: Shall be a native English speaker, or obtained English language proficiency through formal education (courses completed at an institution of higher learning taught in English), or English language proficiency certification, or has used English in a work environment where English was the primary means of communication.

5.5.2 Education: Shall have a minimum of a Master's degree in International Relations or an academic discipline applicable to the contract. Examples include International Relations, Public Administration, Political Science, Education, History, Political Philosophy, Geography, and Economics.

5.5.3 Experience: At least 5 years of experience designing exercises, simulations and games with applicable teaching aids in a military or civilian higher educational institution, conducting exercises, simulations and games in a military or civilian higher educational institution experience with designing European and Eurasian global security challenges

5.6. Key Control. The Contractor shall establish and implement methods of ensuring that all keys issued to him/her by the Government are neither lost, misplaced, nor used by unauthorized personnel. The Contractor shall report the loss of key(s) as soon as the loss is discovered, but in any event, not later than the Government’s next scheduled workday.

5.7. Absences and Substitutes. The Contractor shall advise the COR of all absences, for any reason, as far in advance as possible. The Government will issue a deductive modification to the contract for all periods of time that the Contractor is unable to perform the services required under this contract. Additionally, failure to satisfy deliverable requirements as a result of contractor absences may be considered breach of contract.

5.8. Appearance and Conduct: Contractor s shall be neatly dressed and groomed commensurate with the professional environment of the GCMC and the task at hand. Articles such as athletic clothing, shorts and flip flops are not acceptable. Contractor professional conduct shall be commensurate with the high standards of conduct as prescribed by GCMC, EUCOM, and U.S. DoD directives and policies. The contractor shall interact with the GCMC staff in a courteous, polite, and professional manner.

5.9. Installation Access. Per the GCMC security procedures for non-DoD ID card holders (http://www.marshallcenter.org – Under Contractors link), the Contractor will be authorized and must obtain an Installation Pass for Sheridan Kaserne and Artillery Kaserne, Garmisch, from the local U.S. Army Garrison – Garmisch Administrative Office. The ability to obtain and maintain an installation access card is essential. Failure on the part of the Contractor to obtain or maintain currency of the Installation Pass will be considered sufficient grounds for the Government to terminate the contract prior to its normal expiration. In order to be able to obtain the Installation Pass, the Contractor shall possess and present the following immediately after contract award:

1. Polizeiliches Führungszeunis (Good Conduct Certificate) Individuals who have a U.S. identification (ID) card are exempt. In order to be able to obtain the Installation Pass, the Contractor shall submit a Polizeiliches Führungszeunis (Good Conduct Certificate) annually. Failure to qualify for an Installation Pass will terminate the contract

1. Proof of permission to reside and work in Germany. The following documents are required:

1. German citizens: a clear copy of their Ausweis (German ID Card) or passport showing their picture and full name.

1. Citizens of the European Union (EU) – member countries other than Germany: a clear copy of their Aufenthaltsgenehmigung (Residence Permit).

1. Non-U.S.-ID Cardholders and other citizens of non-EU-member countries: a clear copy of their Arbeitserlaubnis (German Work Permit) and country ID card or passport showing their picture, full name, country of issue, and nationality.

1. U.S. ID Cardholders: a clear copy of the front of their ID Card. U.S.-ID cardholders do not need an Aufenthaltsgenehmigung or Arbeitserlaubnis.

1. Additional background checks may be conducted in order to receive an Installation Pass.

5.10. Contractor Training. Per the COR’s direction, the contractor shall attend annual Government furnished training in the Sexual Harassment Assault Response and Prevention (SHARP) and other potential topics or systems deemed necessary during the performance of this contract. The training is anticipated to be no more than four hours per session and will be provided during normal working hours

5.11. Logistics Support. The Government will not provide logistical support such as post office, , PX, Commissary or any other support as a result of this contract.

5.12. Substance Abuse. Alcohol/Drug use in the workplace will not be tolerated. Any Contractor/sub-contractor found to be under the influence of, consuming, or using alcohol or drugs while on duty will be subject to administrative action from the Contracting Officer, which may include contract termination.

5.13. Copyright Considerations. DFAR 252.227-7020 RIGHTS IN SPECIAL WORKS (JUN 1995) shall apply, available here: http://www.acq.osd.mil/dpap/dars/dfars/html/current/252227.htm#252.227-7020

5.14. Reproduction. The materials described in paragraph 5.11. above may be cited, referenced, or reproduced in part or whole by the Contractor for professional, educational, or other non-commercial purposes with the concurrence of the Dean of the Marshall Center College, and on the condition that such citation, reference, or reproduction acknowledges the Marshall Center as the source and that the Contractor does not use Government time, equipment, or supplies for such reproduction of materials.

5.15. Academic Integrity. The Contractor shall ensure all references are properly sited. Submitting material that in part or whole is not entirely one’s own without attributing those same portions to their correct source is plagiarism.

5.16. Contractor Manpower.

5.16.1. The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the GCMC via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

5.16.2. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/.

6. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

6.1. The Government will provide the following equipment, property, facilities and maintenance for the Contractor’s use in carrying out the duties listed in the PWS:

a. Equipment. The Government will provide desktop and portable computer systems capable of interacting with the Marshall Center network(s). The Contractor is expected to utilize automated Microsoft Office Word/data processing equipment and the Internet to the maximum extent. This includes but is not limited to the preparation of computer and Internet based documentation and other tasks. The Government will provide at least one desk with office chair. Additional office furniture will be provided if available

b. Facilities. The Government will provide suitable dedicated office space and access to use of other GCMC space as required.

c. Office Supplies. Consumable office supplies required for the performance of 3.2., Specific Tasks. Facilities will be provided on an as needed basis.

6.2. The Government will provide the following services for the Contractor’s use in carrying out the duties listed in the PWS:

a. Phone/Fax. Access to phone and fax with local DSN dialing capability.

b. Copy and Printer. Color and black and white copy and printer machines are located in common areas. Copy and printer service is limited to copies required for the performance of 3.2 Specific Tasks

c. Common Services. Routine custodial and maintenance services, refuse collection, health and safety controls as required and in accordance with existing regulations and procedures common to the organization and its Government buildings.

d. Distribution. Installation and unit distribution of necessary correspondence and reports will be provided by the Government.

6.3. The Government will provide access to a calendar(s) with resident course program schedule, dates for non-resident activities, deadlines for copyright requests, translation, and curriculum support, and timelines for exercises, games and simulations.

7. QUALITY ASSURANCE

7.1. The Government will monitor the Contractor's performance under this contract using the surveillance methods identified in the Quality Assurance Surveillance Plan (see chart below). The Contractor will be given the opportunity to correct or address any adverse findings resulting from the Government’s surveillance consistent with the Inspection/Acceptance clause in the contract. Failure to correct any adverse findings or failure to deliver all services described in this contract may result in non-acceptance of the services by the Government. Failure to meet the standards of this performance work statement may result in a deduction of price at least equal to the value of the unperformed or poorly performed services. Failure to provide services in accordance with this contract could also result in termination of the contract for cause and/or adversely impact the Contractor’s ability to be selected for future contracts as documented in the Contractor Performance Assessment Report System (CPARS).

The Contractor shall provide non-personal services in support of CISS requirements for exercises, simulations, and games, creating the most conducive environment to maximize the GCMC’s goal to be highly valued for our provision of quality educational and developmental programs that impart needed knowledge and improve cultural dialogue among them and with us, setting the conditions to achieve peace, stability and economic growth.

Contractor interacts with faculty, staff, students and other personnel in a courteous, polite and professional manner consistent with business standards;

Contract or abstains from using drugs and alcohol in the work place

Contractor provides fully qualified and trained personnel Customer feedback.

Random Sampling

1. Incentives are designed to motivate quality performance.

a. Payment of contract rate for satisfactory services.

b. Contractor performance evaluated using the Contractor Performance Assessment Reporting System. The evaluation will be considered when future contract selections and extensions are made.

2. Payment is linked to quality through the Inspection/Acceptance clause of the contract.

a. Deduction to price for unperformed or poorly performed services.

b. If the Contractor fails to proceed with reasonable promptness to perform required correction, the Government may charge to the Contractor any increased costs incurred as a result of this delay.

Work products are delivered in electronic form;

Work products are in accordance with guidance provided by resident course and non-resident activity leadership;

Work products are suitable for printing and in a format that is modifiable and not locked, facilitating translation without extensive reformatting;

Contractor ensures and tests exercises, games and simulations and their related instruction material meet course objectives before submission of materials to the Government; and

Copies of work products are provided to the Technical POC.

Customer feedback.

Random Sampling

Work products are delivered in the form of electronic briefing slides and documents copies;

Work products are suitable for printing and in a format that is modifiable and not locked, facilitating translation without extensive reformatting; and

All files are suitable for archiving for future use.

Customer feedback.

Conduct exercises, games and simulations for resident and non-resident course programs leading faculty, staff and participants from introduction through completion

Contractor uses visual aids appropriately to enhance learning;

Services are in accordance with guidance provided by resident course and non-resident activity leadership; and

Contractor briefs and guides faculty and participants to the satisfaction of the relevant Course Director.

Customer feedback.

Recommends which after action process to be used in reviewing the exercise/educational instruction;

Participates and provides input in after action meetings with the Government;

Provides analysis of discussions recorded during the exercise/educational instruction;

Provides analysis of documents produced by participants;

Provides analysis of survey results and critiques of the exercise/educational simulations; and

Provides recommendations to the Government on areas in the exercise/educational instruction to improve.

Customer feedback.

Contractor provides group training events for GCMC assigned personnel enabling them to run exercises, games and simulations either at the GCMC or on the road without the assistance of the Contractor; and

Contractor provides group training for participants of exercise, game and simulation teaching overview and objectives, roles and responsibilities, exercise timelines, and use of materials, and includes instruction on all technological aspects of exercise, game, and simulation.

Customer feedback.

WAWF PAYMENT INSTRUCTIONS

WIDE AREA WORKFLOW – RECEIPT AND ACCEPTANCE (WAWF-RA)

ELECTRONIC SUBMISSION AND PROCESSING OF PAYMENT REQUESTS AND RECEIVING REPORTS

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Questions concerning payment should be directed to the Defense Finance Accounting Services (DFAS) Indianapolis at (888) 332-7336. Please have your order number and invoice number ready when contacting DFAS about payment status.

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