Logistics_Support_Services_PWS_Sources_Sought.pdf

PERFORMANCE WORK STATEMENT (PWS)

LOGISTICS SUPPORT SERVICES

PART 1-GENERAL INFORMATION

1.1. General:

This is a non-personal services requirement to provide logistics support services for The Federal Facilities Division (FFD) Remote Delivery Facility (RDF) and the Property Management Branch (PMB) of the Washington Headquarters Services and for The Joint Staff. The FFD, PMB and Joint Staff are separate entities with different responsibilities and, as more fully described below, each entity requires different and distinct types and levels of service. The Government shall not exercise any supervision or control over the contractor personnel performing the services herein. Contractor personnel shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2. Description of Services/Introduction:

The Contractor shall provide all management, supervision, personnel, Personal Protection Equipment (PPE), supplies, transportation, tools, materials, supervision, and other items and subcontracted services that the contractor, in its discretion, deems necessary to perform logistic support services tailored to each entity’s requirements as defined in this Performance Work Statement (PWS) (except for those items specified as Government furnished property and services). The Contractor shall perform to the standards in this PWS and not re-allocate resources between CLINS.

The Government will use Contractor Performance Assessment Reporting System (CPARS) to assess performance of the contractor in meeting contract requirements. In order to earn the highest ratings, the contractor must have “substantially exceeded the contract performance requirements without commensurate additional costs to the Government.” This principle should guide the contractor’s efforts to achieve the standards of this contract.

1.3. Background:

THE FEDERAL FACILITIES DIVISION (FFD) REMOTE DELIVERY FACILITY (RDF)

PENTAGON BUILDING MANAGEMENT OFFICE (PBMO) DOCKMASTER OFFICE

The purpose of the PBMO Dockmaster is to receive process and deliver all material and packages that come into the Pentagon and other DoD buildings and provide support to Special Events on the Pentagon Reservation. Screening is conducted at the RDF, a structure adjacent to the Pentagon, which was built specifically for this purpose. All deliveries must be scheduled and screened for harmful contaminates and or explosive materials. The screening function is performed by the Pentagon Force Protection Agency (PFPA) with PBMO Dockmaster support. Cleared materials are then delivered to customers. Although there are other organizations that deliver materials to customers, the vast majority of materials delivered to customers are delivered by the PBMO Dockmaster.

THE JOINT STAFF FACILITY

The Joint Staff facility requires the contractor to support the Joint Staff (JS) Directorates and Liaison Office customers. The facility requires the contractor to pickup/deliver supplies, equipment, and furniture, conduct office moves within the Pentagon and throughout the National Capital Region (NCR). Additionally, the contractor will be required to assemble/disassemble workstation/executive furniture for JS and Liaison office customers. JS Supply shall provide as government furnished equipment the necessary tools required to assemble/disassemble workstations and executive furniture. Also the contractor will be required to operate a Self Service Supply Center (SSSC) and small stock room located in the Pentagon. Contractor personnel will be required to manage the inventory and storage of authorized supply items (as directed by the Chief, JS Supply and JS Supply NCOIC) at the JS Self Service Supply Center.

THE FEDERAL FACILITIES DIVISION (FFD) PROPERTY MANAGEMENT BRANCH (PMB)

OFFICE OF THE SECRETARY OF DEFENSE LOGISTICS SUPPORT

The Federal Facilities Division’s (FFD) requires logistics support for the Office of the Secretary of Defense (OSD) and component OSD organizations (but not the uniformed services) located throughout the National Capital Region (NCR), DLA-Richmond,VA and the Raven Rock Mountain Complex The contractor must perform moves and the issuing, turn-in, delivery of furniture and other durable office supplies and equipment to OSD organizations located in the Pentagon and other DoD buildings. Additionally, the contractor must provide direct support to the Secretary of Defense Protocol section in the set up and break down of conference rooms and dining areas for the Secretary of Defense. Furthermore, the contractor must provide Logistics and Material Coordinators to orchestrate the movement of assets from the warehouse to customer sites. In addition, the Logistics and Material Coordinators must be able to provide data entry into the Defense Property Accountability System (DPAS) to ensure audit readiness in accordance with the DoD mandated Financial Improvement and Audit Readiness Program (FIAR). PMB shall provide the necessary tools as government furnished equipment required for contractor to assemble and disassemble workstations/executive furniture. Contractor personnel performing duties within DPAS must have the ability to obtain and maintain a secret clearance.

1.4. Objectives:

The basic objective of this contract is to provide logistics support for PBMO Dockmaster Office to meet its mission goals of receiving, assisting in screening of and accounting for and delivering all packages within 24 hours of arrival to the RDF. Contractor also shall provide logistical support to the PBMO Dockmaster Office in set up and break down of Special Events. Refer to section 5 for explanation of basic services.

THE JOINT STAFF

Joint Staff services include the labor, equipment and materials necessary for moving furniture, safes and supplies and operating Self Service Supply Center (SSSC) and providing stock room support.

THE PROPERTY MANAGEMENT BRANCH (PMB) OFFICE OF THE SECRETARY OF

DEFENSE LOGISTICS SUPPORT

PMB requires logistics support for Property Management Branch functions to meet mission goals providing warehouse support and providing logistical support to the Office of the Secretary of Defense. The Contractor shall manage the operations and daily scheduling of Contractor warehouse personnel required to complete logistics related functions in support of the OSD organizations and component activities. A DD254 must be completed by each contractor to grant access to protential classified information.

1.5. Scope:

The scope of the required service is to provide all staffing, equipment, and materials necessary to perform the separate tasks required by each entity PMB, PBMO and JS as defined in this PWS; except that which is specified in Part 3 as Government Furnished Information, facilities, Property, equipment and services at the Pentagon, Washington, D.C. The Contractor shall perform to the standards outlined in this performance work statement (PWS).

The Contractor shall provide strictly non-personal services and shall work as an independent Contractor not subject to supervision and control by the Government.

1.6. Period of Performance:

Contract Period Term Base Period: April 12, 2019 through Aprill11, 2020

Option Period 1: April 12, 2020 through April 11, 2021 Option Period 2: April 12, 2021 through April 11, 2022 Option Period 3: April 12, 2022 through April 11, 2023 Option Period 4: April 12, 2023 through April 11, 2024

1.7. Type of Contract:

The Government anticipates an award of a Commercial Firm Fixed Priced contract.

1.8. Quality Control:

The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which the contractor ensures that its work complies with the requirements of the contract. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in the Performance Work Statement. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to the Quality Control (QC) system. (The contractor’s proposed QC Plan shall be delivered to the Contracting Officer no later than seven days after the contract is awarded.)

1.9. Quality Assurance:

The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.10. Government Remedies:

Government Remedies: The Contracting Officer shall follow FAR 52.212-4, “Contract Terms and Conditions- Commercial Items” or 52.246-4, “Inspection of Services-Fixed Price” or other applicable laws and regulations for Contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.11. Recognized Holidays:

The Contractor is not required to perform services on the following Federal Holidays

New Year’s Day Memorial Day Veteran’s Day Inauguration Day Independence Day Thanksgiving Day Martin Luther King Jr. Birthday Labor Day Christmas Day President’s Day Columbus Day

1.12. Hours of Operation:

The Contractor is responsible for providing material delivery support for all Dockmaster functions, Monday through Friday 0500 to 1700 except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings (personnel are instructed to follow the guidance provided by the Office of Personnel Management). The Contractor shall at all times maintain a work force for the uninterrupted performance of all tasks defined within this statement of work when the Government facility is open.

JOINT STAFF

The Contractor is responsible for contract performance between the hours of 0800-1600 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

THE FEDERAL FACILITIES DIVISION (FFD) PROPERTY MANAGEMENT BRANCH (PMB)

OFFICE OF THE SECRETARY OF DEFENSE LOGISTICS SUPPORT

The Contractor is responsible for contract performance between the hours of 0700-1730 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. However, contractor personnel that support the Relocation Planning Team (RPT) duties hours may vary, to include after-hours support and weekends when mission requirements dictate. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential..

1.13. Place of Performance:

The required services will be performed at the Pentagon and Government facilities in the National Capitol Region ,Cheverly Warehouse in Maryland, Fort Meade DRMO, Richmond DRMO, Raven Rock,

1.14. Security Requirements

Contractor and subcontractor personnel performing work under this contract do not require security clearances, with the exception of essential key personnel (Logistic and Material Coordinators). Note: Personnel performing duties within DPAS must have the ability to obtain and maintain a secret clearance.

All other personnel must have at a minimum a completed favorable NCIC Check and be eligible to receive the required Pentagon badge or building pass authorizing access to the facilities. Supervisors or personnel requiring a Common Access Card (CAC) for access to DoD information systems each must have current completed NACI or equivalent background investigation.

The contractor must comply with instructions given by the Government to complete investigative forms within the given time frame or the investigation process will be terminated. If the contractor doesn’t meet the security requirements to at least receive an interim clearance or pass, the contractor must provide a suitable replacement who meets the investigative security requirements for an HSPD-12 NACI background investigation. Failure to comply will result in termination of the contractor for non-compliance.

1.15. Physical Requirements

The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.16. Key Control:

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.17. Lost Keys

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.18. Use of Keys

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.19. Lock Combinations

The Contractor shall establish and implement methods of ensuring that lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.20. Conservation of Utilities

The Contractor shall instruct employees including subcontractor personnel in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning equipment.

1.21. Special Qualifications

Contractor and subcontractor personnel operating material handling equipment must undergo necessary forklift operator and safety training. Equipment must not operate above the 3 mph speed limit set by Pentagon Safety Office.

Individuals must complete the Pentagon safety training courses provided by the Standard Compliance Division (SCD) acquire in order to operate any Material Handling Equipment (MHE) and Self Propelled Vehicles (SPV) on the Pentagon Reservation.

1.22. Post Award Conference/Periodic Progress Meetings:

The Contractor agrees to attend a post award conference and/or periodic meetings convened by the contracting activity. The Contracting Officer (KO), Contracting Officer Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At such meetings, the Contractor will be apprised of its performance. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

1.23. Contracting Officer Representative (COR):

The COR will monitor for the Government all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract. The COR activities and responsibilities are in addition to and do not substitute, replace, change or waive any contractor responsibilities under the contract.

1.24. Project Manager:

The Contractor shall provide a Project Manager (PM) who shall be responsible for the performance of the work.

The name of this person and a designated alternate who shall act for the PM/Contractor when the PM is absent shall be designated in writing to the KO and COR. The PM or designated alternate PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.25. Key Personnel:

The following personnel are considered key personnel by the Government:

1.25.1 Project Manager. The Contractor shall provide a Project Manager (PM) and Alternate PM who will be responsible for the administration of this PWS. The PM and Alternate PM shall have seven or more years of industry experience. The PM and Alternate PM shall have the ability to speak, read and write English. The PM and Alternate PM shall have full authority to act on behalf of the Contractor on all matters during the performance of this PWS. The PM or Alternate PM (when acting for the PM) shall be available between 8:00 am thru 4:30 pm, Monday thru Friday, except Federal holidays or when the Government facility is closed for administrative reasons. The COR shall be notified in writing of changes to PM personnel.

1.25.2 Supervisors/Coordinators. All supervisors shall have the ability to speak, read and write English.

Supervisors must be present at the Remote Delivery Facility (RDF), the Property Management Branch (PMB) and the Joint Staff at all times when contract work is in progress. PMB requires two supervisors (PM can be dual-hatted to serve as PM/Supervisor) One supervisor to supervise PMB’s Pentagon internal (ramp) operations and one supervisor to support PMB’s warehouses mission. PMB also requires three Coordinators. One Material Coordinator to coordinate the Relocation Planning Team and two Logistics Coordinators to coordinate logistical operations.

1.25.3 Personnel. When contract work is in progress, the Contractor PM or Alternate PM (when acting for the PM) shall be available at all times during normal hours of operation to receive notices, reports, or requests from the COR or his authorized representative. All Contractor personnel shall have the ability to speak, read and write English.

1.25.4 Suitability Check. The Contractor shall provide National Criminal Information Center (NCIC) cleared personnel. The Contractor's labor force (including subcontractor personnel) must be capable of passing a background investigation, including a national background check. Employees must be able to obtain and retain an entry badge, for all federal buildings, within the NCR, at all times. Contractor personnel shall conduct daily operations in a professional and courteous manner. The Contractor shall ensure that employees and subcontractor personnel who operate motor vehicles have a current and valid driver's license suitable for the vehicle being operated. Contractor and subcontractor personnel shall comply with all Occupational Safety and Health Administration (OSHA) regulations and requirements to include wearing safety shoes as appropriate. Safety shoes will be provided at the expense of the Contractor.

The Contractor is required to support the DoD zero tolerance of the use of drugs.

1.25.5 Changes in Key Personnel. The Contractor is advised that the Government must approve, in writing, any changes in key personnel during the period of contract performance.

1.26. Identification of Contractor Employees:

All contract personnel attending meetings, answering Government telephones, responding to or generating emails or other communications and performing services under this contract must identify themselves at all times as contractor personnel and are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government Officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

Contractor personnel must be in a proper uniform, approved by the Government and supplied by the Contractor.

Contractor personnel shall be required to obtain a Pentagon Building Access Badges that must be displayed at all times, at the waist or higher. The badge must be shown to any other Pentagon occupant (person also wearing a Pentagon Access Badge).

PART 2 - DEFINITIONS & ACRONYMS

2.1. Definitions:

Contractor - A supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contracting Officer (KO) - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered but may include non-physical things such as meeting minutes.

Defense Property Accountability System – The Department of Defense (DoD) property management system.

Financial Improvement and Audit Readiness – DoD’s financial management program focus on accountability and improving our stewardship of taxpayer resources.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan - An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor - One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Top Eleven – The most senior leaders of the Department of Defense, consisting of: The Secretary of Defense, Deputy Secretary of Defense, Chairman of the Joint Chiefs of Staff, Vice Chairman of the Joint Chiefs of Staff, the Service Secretaries and the Military Chiefs of each uniformed service.

Work Day- The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Is defined as Monday through Friday, unless specified otherwise.

2.2. Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement ANSI American National Standards Institute AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial Off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense DODCC Department of Defense Concessions Committee DPAS Defense Property Accountability System FAR Federal Acquisition Regulation FIAR Financial Improvement and Audit Readiness HIPAA Health Insurance Portability and Accountability Act of 1996 ITS Integrated Tracking System JS Joint Staff KO Contracting Officer MHE Material Handling Equipment MSHA Mine Safety and Health Administration NIOSH National Institute for Occupational Safety and Health OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PBMO Pentagon Building Management Office PDA Personal Digital Assistant PFPA Pentagon Force Protection Agency PIPO Phase In/Phase Out POC Point of Contact PPE Personal Protective Equipment PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RDF Remote Delivery Facility SPV Special Purpose Vehicle TE Technical Exhibit

PART 3 - GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1. GENERAL:

The Government shall provide, the facilities, equipment, materials, and/or services listed below. Government property includes Government furnished property and other Government property and facilities.

3.2. Equipment:

The Government will provide the Contractor all material-handling equipment necessary to perform required functions of this PWS within Government warehouses and the Pentagon. The Contractor shall not use property provided by the Government for any purpose other than in the performance of this PWS.

3.3. Services:

3.3.1. Utilities.

All utilities in the facility will be available for the Contractor’s use in performance of duties outlined in this PWS.

3.4. Facilities:

The Government will furnish the necessary workspace for the Contractor staff to provide the support outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.5. Government Furnished Property:

Contractor shall be responsible for all Government furnished property (GFP) in accordance with FAR 52.245-2. The Contractor shall maintain all GFP in support of this contract. The Contractor shall maintain Government provided space(s) and equipment in a neat, clean, and orderly fashion, and return the space(s) and equipment to the Government at the expiration of the contract in the same condition as at the beginning of the PWS. The Government is not responsible for any damage or loss to the Contractor's or contractor’s employees stored supplies, materials, or equipment. GFP located in the Pentagon and the Government warehouse is available for Contractor use only at those sites and shall not to be taken off site. Contractors are authorized to use GFP such as trucks, tractors and trailers off site. The Contractor shall be responsible for all repairs of GFP assigned under this PWS to include but not limited to equipment and property, including but not limited to repairs of electronic devices, trucks, tractors, trailers, SPVs, pallet jacks and facilities damaged during the performance of this PWS. Contractor shall promptly notify the COR of any loss or damage to GFP. The contractor is required to immediately notify the Government if any issue(s) arise requiring maintenance or repair of GFP.

3.6. Government Property and Facilities:

The Contractor shall be responsible for any and all damage or loss of Government property and facilities and bodily injury caused by Contractor personnel. This includes, but is not limited to, damage or loss of equipment, furniture, walls, elevators, floors, Material Handling Equipment (MHE), vehicles or other property owned or leased by the Government. The Contractor shall promptly notify the COR of any damage or loss of Government property or facilities.

3.7. Property and Services:

The Contractor shall provide routine checks, to include, the oil, tire pressure, fluid levels, etc. and use reasonable care of Government owned and leased property and equipment.

3.8. Damage or Loss of Property:

The Contractor shall be responsible for any and all damage or loss of property caused by Contractor personnel while in performance of any task. This includes, but is not limited to, equipment, furniture, walls, elevators, floors, facilities, MHE, vehicles and material.

PART 4 - CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1. General:

Except for those items specifically stated to be Government furnished in Part 3, the Contractor shall furnish all labor, materials and equipment tailored, as determined by the contractor, for each entity’s requirements as required to perform this PWS.

4.2. Security Clearance:

The contractor is responsible for obtaining security clearances (Secret) for essential key personnel within six months of award of contract.

4.3. Pentagon Access:

All Contract personnel must be able to obtain and retain a Common Access Card (CAC) or Pentagon Access Badge in order to perform the duties required in this contract. Pentagon Access Badges are obtained from the Pentagon Badge Office, through the COR. All Pentagon badges shall be returned to the COR at contract end dateIn addition, if an individual services are no longer required all credentials must be return to the COR within 24 hours or the next business day.

4.4. Special Purpose Vehicle (SPV) Operator License:

All Contractor personnel must receive training from the Pentagon Safety Office in order to operate SPVs in the Pentagon. SPV driving privileges may be revoked for violation of specific SPV safety rules and policies.

4.5. Uniforms:

The Contractor shall require its employees, supervisors and sub-Contractors to wear distinctive uniform clothing and shall assure that every employee is in uniform upon contract start date. Employees shall wear uniforms consisting of shirts and trousers that are appropriate for inclement and seasonal weather conditions. The uniform shall have the Contractor’s name, be easily identifiable and permanently attached above the waist. The color combination of the Contractor’s uniforms worn on the Pentagon Reservation shall be approved, in advance, by the COR. Unless the performance of a particular task requires otherwise, the Contractor’s employees shall maintain an appearance that is neat and clean, and reflects favorably upon both the Contractor and the Department of Defense.

4.6 Equipment: The contractor will provide the following equipment:

4.7.: THE JOINT STAFF- VEHICLE

The Contractor shall provide one 5-ton Box Truck, 22,500lbs, with no Commercial Driver’s License (CDL) requirement, rear roll up door, powered lift gate (capacity of 2,500 pounds), (22) twenty two feet long, eight (8) feet high and eight (8) feet wide, heat and air conditioning that are in accordance with the applicable inspection and licensing requirements of the Commonwealth of Virginia.

4.7.1 The Box Truck will be in use on Monday, Wednesday, and Friday between 0800 and 1600 hrs. The Box Truck must be less than five years old and may be leased or owned by the Contractor. The Contractor shall provide vehicle maintenance, insurance, replacement vehicle coverage, hand trucks, global positioning system, and maps of the Washington, DC Metropolitan area. If a Contractor’s vehicle is put out of operation or otherwise unavailable due, for example, to an accident, accumulation of tickets, breakdown, and/or towing because of an accident or traffic citation, the Contractor shall provide a replacement vehicle meeting the requirements in this PWS within one business day and provide transportation of any Joint Staff property on said truck within one (1) hour.

4.7.2 All trucks performing services under this contract are required to use wheel chocks under the front and rear wheels of the vehicles when loading and unloading on the street or loading dock. Each truck is required to carry a dock board that conforms to Federal Safety Standards, an adequate number protective covers in order to protect furniture, copiers and other equipment against damage.

4.8THE PROPERTY MANAGEMENT BRANCH (PMB) OFFICE OF THE SECRETARY OF

DEFENSE LOGISTICS SUPPORT- VEHICLE

The Contractor shall provide one tractor and trailer (minimum 53 feet), two 5-ton Box Trucks, 22,500lbs, with no Commercial Driver’s License (CDL) requirement, rear roll up door, powered lift gate (capacity of 2,500 pounds),

(22) twenty two feet long, eight (8) feet high and eight (8) feet wide, heat air conditioning that are in accordance with the applicable inspection and licensing requirements of one of the following jurisdiction: Commonwealth of Virginia, Washington, D.C. and Maryland.

4.8.1: The tractor and trailer may be used on a daily basis. The vehicle must be less than five years old and may be leased or owned by the Contractor. The Contractor shall provide vehicle maintenance, insurance, replacement vehicle coverage, hand trucks, global positioning system, and maps of the Washington, DC Metropolitan area. If a Contractor’s vehicle is put out of operation or otherwise unavailable to contractor due, for example, to an accident, accumulation of tickets, breakdown, and/or towing because of an accident or traffic citation, the Contractor shall provide a replacement vehicle meeting the requirements in this PWS within one business day and provide transportation of any OSD/WHS property on said truck within three (3) hours.

4.8.2: One truck will be in use on a daily basis. Both vehicles must be less than five years old and may be leased or owned by the Contractor. The Contractor shall provide vehicle maintenance, insurance, replacement vehicle coverage, hand trucks, global positioning system, and maps of the Washington, DC Metropolitan area. If a Contractor’s vehicle is put out of operation or otherwise unavailable to contractor due, for example, to an accident, accumulation of tickets, breakdown, and/or towing because of an accident or traffic citation, the Contractor shall provide a replacement vehicle meeting the requirements in this PWS within one business day and provide transportation of any OSD/WHS property on said truck within one (1) hour.

4. 8.3: Contractor must also be prepared to provide a second truck at the Government’s request for surge requirements and the estimate usage is 200 hours per year. The government will provide at least 24 hour notice to the contractor when requiring usage of the second truck.

4. 8.4: All trucks performing services under this contract are required to use wheel chocks under the front and rear wheels of the vehicles when loading and unloading on the street or loading dock. Each truck is required to carry a dock board that conforms to Federal Safety Standards, an adequate number protective covers in order to protect furniture, copiers and other equipment against damage. The vehicle maintenance repair schedule must be approved by the COR prior to execution.

PART 5- SPECIFIC TASKS

5.1 THE FEDERAL FACILITIES DIVISION (FFD) REMOTE DELIVERY FACILITY (RDF)

PENTAGON BUILDING MANAGEMENT OFFICE (PBMO) DOCKMASTER OFFICE

5.1.1. Basic Services: The Contractor shall provide the labor, equipment and materials deemed necessary by the contractor to provide the below services. The contractor shall assist the Dockmaster Office in managing logistical support which includes delivery of foods, newspapers, perishable items and packages using an automated tracking system and government supplied personal digital assistants (PDAs) for tracking materials deliveries within the Pentagon Reservation. The Contractor shall provide loading and off loading support for inbound and outbound freight cargo shipments destined for or originating from, the Pentagon Reservation. Shipments shall be visually inspected for any damage and the damage reported to the Dockmaster Office. Personnel shall transport cargo from delivery trucks, de-palletize (if necessary) to the X-Ray screening area, off loading cargo onto the X-Ray screening conveyor, re-palletizing (as required) and repacking materials for shipping to Pentagon customers. Cargo includes but is not limited to parcels, packages, produce, dry & refrigerated foods, and wholesale items received to restock DODCC retail vendors at the Pentagon Reservation. In most cases, the Contractor will augment government personnel in providing these services. The Contractor shall provide services to the Dockmaster Office to support operations listed below:

5.1.1.1. Receipt and Screening of All Items Entering the RDF

5.1.1.2. Delivery of Food, Packages and Material

5.1.1.3. Pickup and Packaging of Excess Material for Shipment

5.1.1.4. Support to Special Events

5.1.1.5. Response to Customer Requests

5.1.2. Receipt and Screening of All Items Entering the RDF. The Dockmaster Office receives and assists PFPA in the security screening of all items that enter the RDF. This efforts consists of assisting in the off loading of vendor vehicles, un-palletizing pallets loads when necessary (generally because the pallet will not fit in the screening X-ray machine), and re-palletizing for delivery. This work takes place at the dock before items are ready for delivery and is a steady state function. Contractor personnel augment government personnel in conducting this function.

Wherever the terms receipt and screening appear in this PWS, they refer to the effort described in this paragraph.

Workload is constant. Paragraph 8.3.1 identifies historical workload data for this task.

5.1.3. Receipt, Screening and Delivery of Food, Packages and Material. All the food, materials, packages, furniture, supplies, etc. that is required to run a complex like the Pentagon enter the building through the RDF. The Dockmaster Office and the PFPA jointly operate an automated delivery clearance and tracking system known as the Integrated Tracking System (ITS). Customers request that vendors be allowed entry to the RDF via the ITS system.

Vehicles must arrive at the RDF per the schedule in ITS and match all the vehicle and occupant information in ITS or be turned away. The food, packages and material that are off loaded for delivery in the Pentagon are then recorded in another automated system known as Star Receiver. This system tracks the location of the material until released to the user or other delivery organization other than the Dockmaster Office. The tracking is conducted using Personal Digital Assistants (PDAs) which all warehouse specialists must be able to operate. The paragraphs below provide details on the various facets of receipt, screening and delivery of food, packages and materials.

5.1.3.1 Receipt, Screening and Delivery of Food. All food sold in the Pentagon is received by the Dockmaster Office, screened by PFPA with Dockmaster Office support and delivered by the Dockmaster Office. Perishable food deliveries take place five days a week, generally between the hours of 5 a.m. to 11 a.m. Food items generally come in bulk, must be moved to screening and then palletized by destination for delivery. All perishable food that enters the Pentagon is delivered via the Dockmaster Office operation.

Paragraph 8.3.2 identifies historical workload data for this task.

5.1.3.2. Receipt, Screening and Delivery of Packages, Supplies and Material. All packages, supplies and material needed to operate the Pentagon enter the building through the RDF. The Dockmaster Office assists in the off-loading of the delivery vehicles and the movement of the items to the screening area. In some cases, palletized loads must be un-palletized for screening and re-palletized after screening for delivery.

Some items may come off the truck loose and after screening are palletized for delivery to one location.

Other loose items may remain as individual items and delivered on routes where many small deliveries are made. All these items are recorded in Star Receiver for tracking purposes and are tracked during transit until release to the customer or another delivering organization using the PDAs. Not all packages, supplies and materials that enter the RDF are delivered by Dockmaster Office. There are other organizations with logistics functions, such as Army Logistics Support-Washington, the Joint Staff and FFD’s Property Management Branch are some examples of other agency material handling functions that also deliver packages, supplies and materials in the Pentagon. Also, furniture movers will usually move furniture from the dock, after screening supported by the Dockmaster Office, to customer locations. This function takes place six days a week. Paragraph 8.3.2 shows the workload data for this function.

5.1.3.3. Receipt, Screening and Delivery of Courier Packages and Other Small Packages (Small packages defined as packages weighing less than 40 pounds). Packages delivered to the Pentagon by UPS and FedEx as well as most small packages go through an additional screening by PFPA, supported by Dockmaster Office. The packages are received by Dockmaster Office and entered into Star Receiver, then turned over to PFPA in a special facility to undergo additional screening. After screening, they are put in a quarantine area pending the return of laboratory tests. Upon return of a negative laboratory test, the packages are release by PFPA to the Dockmaster Office who is then responsible for delivery to the end user within a 24 hour period (work days only). Paragraph 8.3.2 shows the workload data for this function.

5.1.4. Pickup and Packaging of Excess Material for Shipment. Throughout the duty week, Dockmaster Office picks up abandoned furniture, packing material, construction material, pallets, etc. for disposal as trash or to be processed for turn-in as excess government property. Items are picked up throughout the Pentagon building, brought to the dock and then processed as trash or processed for turn-in to either government or, in the case of re-usable packing material, to vendors for re-use. Paragraph 8.3.3 shows the workload data for this function.

5.1.5. Support to Special Events. The Dockmaster Office provides logistics support to PBMO for the set-up and breakdown of special events sites. This can range from a minor event such as the delivery and set up of a single table to a site in the Pentagon to the support needed to set up a major events such as hundreds of chairs and accompanying stages, risers and podiums required for national level events such as the September 11 Memorial services. Major events may be held inside the Pentagon building, including the center courtyard as well as in exterior areas such as parking lots or other open areas on the Reservation. The Contractor on occasion may be required to provide logistical support for special events after normal working hours. The government will provide at least 24 hour notice to the contractor when requiring after hours special events support. Paragraph 8.3.4 shows the workload data for this function.

5.1.6. Response to Customer Requests. The Contractor will receive customer requests for services that must be responded to within 45 minutes of notification during normal working hours or at the time that has been scheduled with the customer. The Contractor will receive special events requests from the Dockmaster Office notifying the Contractor of the work required through work order generated by PBMO’s computerized maintenance management system (CMMS) MAXIMO. Historically, tasks included providing appropriate set-up and break-down of physical items such as but not limited to; tables, chairs, ropes stanchion, stages, press raisers and podiums, and other miscellaneous requests for special event services. Also, customers will call in requests for pick up of pallets, packing material and other items related to the delivery of material and supplies. Some of these tasks may be scheduled in advance and the Contractor is expected to meet the schedule. Paragraph 8.3.5 shows the workload data for this function.

5.1.7. Other General Requirements. In conducting the above tasks, the contractor’s employees:

5.1.7.1. The Contractor shall be cooperative, committed to customer satisfaction and have a business like concern for the interest of the customer.

5.1.7.2. Shall pick-up and delivers all materials in a professional and courteous manner without disruption to building or customer operations.

5.1.7.3. Shall operate special purpose vehicles (SPVs), forklifts, riding pallet jacks, powered walk behind pallet jacks and hand operated and manually powered pallet jacks.

5.1.7.4. Shall inspect SPVs, Pallet Jacks and other government provided equipment to insure it is in safe operating condition prior to each use. Discrepancies will be reported to the Dockmaster.

5.1.7.5. Shall not operate ride on SPVs, pallet jacks or forklifts in the interior of the Pentagon building except in freight elevator banks and the RDF.

5.2 THE JOINT STAFF (JS)

5.2.1. Basic Services:

The Contractor shall provide the labor, equipment and materials deemed necessary by the contractor to provide the below services. The Contractor shall only deliver and pickup supplies and furniture to JS and Liaison Office customers on Monday, Wednesday, and Friday between the hours of 0800 - 1600. If contractor acts or omissions prevent contractor from making required deliveries on Monday, Wednesday or Friday between 0800-1600, the contractor, at no cost to the Government, must make the missed delivery on the next business day. If contractor determines that Government fault prevented the delivery on Monday, Wednesday or Friday, the contractor must first obtain written approval from the Government before making the missed delivery on Tuesday or Thursday. All deliveries must be made using a vehicle that complies with the requirements in section 4.5. Additionally, the contractor shall only operate the Self Service Supply Center (SSSC) and small stock room located within the Pentagon on Monday thru Friday between the hours of 0800 - 1600. SSSC/stock room contract personnel shall manage the inventory and storage of authorized supply items as directed by the JS Chief of Supply and NCOIC.

Contract personnel shall conduct office moves within the Pentagon and throughout the National Capital Region (NCR). JS provide resources to process, pickup and deliver excess/surplus material, and assemble/disassemble workstations/furniture for JS and liaison office customers.

5.2.2. Materials Delivery Support:

The Contractor shall provide JS materials and delivery support services in accordance with the following:

5.2.2.1 The Contractor shall deliver and pick up material in a professional and courteous manner with minimum disruption to customers.

5.2.2.2 The Contractor shall conduct office moves within the Pentagon and throughout the NCR.

5.2.2.3 The Contractor shall deliver and pickup material using Contractor provided equipment for JS customers within the Pentagon and throughout the NCR.

5.2.2.4 The Contractor shall safeguard and protect furniture from damage and related material delivered and picked

up. The Contractor will be held liable for loss or damage to any JS Property in the Contractor’s possession.

5.2.2.5 The Contractor shall properly inventory and obtain signed receipts from authorized agents for all material picked-up and or delivered in support of the JS mission.

5.2.2.6 The Contractor shall load and unload trucks in a careful and professional manner.

5.2.2.7 The Contractor shall provide support to Joint Staff Directorates in the set-up and removal of tables and chairs for ceremonies in a courteous manner, with minimal disruption to customer operations, and at the designated time.

5.2.2.8 The Contractor shall coordinate the daily schedules of transporting and pickup of material with the Joint Staff Property Book…