A23_Attachment_2b_LCAT_definitions.pdf

CONTRACTOR SENSITIVE

CONTRACTOR SENSITIVE 08/16/2017

DoD CIO Mission Support Services Labor Category Definitions

The tables below define labor categories (LCAT) for the DoD CIO Mission Support Services contract (CMSS).

There are eight families of CMSS LCATS: Management Consultant, Administrative Assistant, Cybersecurity Analyst, Systems Analyst, Network Engineer, Systems Engineer, Subject Matter Expert, and Program Manager.

Each LCAT family is broken out into skill levels; the skill level represents an actual labor category, e.g. Management Consultant IV. The tables give the overall responsibilities of each LCAT family and the LCAT number, title, description of responsibilities, skill level, and experience and education requirements for each labor category.

The following table gives experience equivalencies for education requirements.

Degree Experience Equivalency BS/BA Four years related experience MS/MA Six years related experience PhD Eight years related experience

These experience equivalencies are in addition to the experience requirements of the labor category, and “related experience” means experience similar to the labor category requirements of the specific labor category. Each year of related experience may be substituted for one year of education.

For example, the Cybersecurity Analyst IV labor category requires a Master’s Degree and 12 years related experience. These requirements may be satisfied by no degree and 18 years related experience (12 years required by the labor category plus an additional 6 years), or a BS/BA and 14 years related experience (12 years required by the labor category plus an additional 2 years).

There are no education substitutions available for experience, i.e. a degree may not be substituted for years of experience.

There are no labor category requirements for specific professional certifications, but relevant professional certifications contribute to contractor employee qualifications and are encouraged. Professional certifications may not be substituted for experience or education requirements.

Unique professional skills are defined as those bona fide executive, administrative, or professional skills for which the expertise required or duties performed are within the Basic Contract’s scope, but are so specialized or rare that they are not explicitly defined in any labor category description herein. The Contracting Officer will determine whether circumstances warrant use of unique professional skills. Based on price or cost analysis, the Contracting Officer will negotiate a fair and reasonable labor rate with the Contractor at the Order level. A Contractor may propose a new or different skill level category when proposing Ancillary Support consistent with this Section, provided that the Contractor complies with all applicable contract clauses and labor laws, including the Service Contract Act or the Davis Bacon Act, as applicable.

*Some labor categories require education in a technical discipline; these requirements are satisfied by a degree in computer science, information systems, engineering, mathematics, physics, or similar.

Title

Description of Responsibilities

Years Experience

Education

Management Consultant

Conducts organizational studies and evaluations, designs systems and procedures, conducts work simplification and measurement studies, and prepares reports, procedures, draft regulations, guidelines, briefings, and related documentation to assist management in operating more efficiently and effectively. Performs data collection, interviewing, data modeling, project testing, and creation of performance measurements to support project objectives. Performs research and prepares and conducts business analyses and studies, needs assessments, requirements analysis/definition and cost/benefit analyses in an effort to align business systems, solutions and initiatives. Develops, analyzes, evaluates, advises on, and or improves the effectiveness of management controls, processes, information and documentation systems, and similar functions of management. Develops business methods for problem solving, process change, and solutions implementation ensuring enterprise-wide integration.

Identifies best practices, assesses performance measurement and researches, collects and verifies data and translates it into strategic and operational guidance. Guides and assists clients through a wide range of management, organizational and business improvement and modernization initiatives. Supports customer requirements for communication of organizational vision, mission, and strategy. Prepares background papers, briefings, and speeches; creates web and portal content; and performs similar organizational messaging activities. Supports customers in the development, implementation, and maintenance of strategy, doctrine, standards, policies, and procedures.

Management Consultant I

(MC-I)

Applies fundamental concepts, processes, practices, and procedures on work assignments. Performs work that requires practical experience and training. Work is performed under supervision.

2 years general experience

Bachelor’s degree in field related to tasking

Management Consultant II

(MC-II)

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

5 years experience

Bachelor’s degree in field related to tasking

Management Consultant III

(MC-III)

Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major work assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. Directs the activities of more junior personnel or other staff as necessary. May supervise others.

10 years experience

Bachelor’s degree in field related to tasking

Management Consultant IV

(MC-IV)

Provides technical/management leadership on major tasks or work assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge and extensive experience in the development of solutions, recommendations, or outcomes. Decision making and domain knowledge may have a critical impact on overall project implementation. Directs the activities of more junior personnel or other staff as necessary. May supervise others.

12 years experience

Master’s degree in field related to tasking

Administrative Assistant

Provides administrative-type support to executive-level, management, and technical personnel. Performs clerical functions such as preparing correspondence and reports, handling information requests, receiving visitors, arranging conference calls, arranging and coordinating travel, scheduling meetings, facilities management, and monitoring physical security. May support the program management staff in the preparation of deliverables, internal reports, briefings, and drawings associated with the project being supported. May directly support project teams. May support research and analysis functions, compile specified research and data, interpret basic research data, review research publications for pertinent information, and provide inputs to research staff in a concise, logical, well-organized format for use in communications to clients.

Note: Responsibilities of AA-I though AA-III differ only in the amount of supervision required, complexity of work assignments, and the level of customer supported.

Administrative Assistant I

(AA-I)

related experience

High school diploma

Administrative Assistant II

(AA-II)

experience

High school diploma

Administrative Assistant III

(AA-III)

experience

Bachelor’s degree

Cybersecurity Analyst

Designs, develops, implements, or recommends cybersecurity control solutions that ensure protection of information and systems. Establishes and satisfies complex enterprise-wide cybersecurity requirements based upon the analysis of user, policy, regulatory, and resource demands. Identifies security risks, threats, and vulnerabilities of networks, systems, applications and new technology initiatives and recommends mitigation measures. Applies expertise to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized cybersecurity features and procedures. Examples could include command and control-related networks.

Supports customers in the development, implementation, and maintenance of strategy, doctrine, standards, policies, and procedures.

Cybersecurity Analyst I

(CY-I)

Applies fundamental concepts, processes, practices, and procedures on work assignments. Performs work that requires practical experience and training. Work is performed under supervision.

experience

Bachelor’s Degree

Cybersecurity Analyst II

(CY-II)

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics experience

Bachelor’s Degree

Cybersecurity Analyst III

(CY-III)

Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major work assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

experience

Bachelor’s Degree

Cybersecurity Analyst IV

(CY-IV)

Provides technical/management leadership on major tasks or work assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge and extensive experience in the development of solutions, recommendations, or outcomes. Decision making and domain knowledge may have a critical impact on overall project implementation. Directs the activities of more junior personnel or other staff as necessary. May experience

Master’s Degree

Systems Analyst

Analyzes science, engineering, business, and other data processing problems to implement and improve information systems and architectures. Possesses in depth knowledge of the enterprise, logic, systems, programming, and components, and a broad range of knowledge across the organization business, data, technology, applications and organizational views. Provides support in the areas of analysis, design, development, implementation, and maintenance of software, systems, and technologies. Analyzes user requirements, procedures, and problems to automate business processes or optimize existing information systems. Analyzes, designs, evaluates, and plans business architectures and information technology systems architectures in order to optimize the enterprise information technology architecture. Provides technical assistance to organization on existing and new technology in all areas of information technology such as platform, operations, network, applications and security. Supports customers in the development, implementation, and maintenance of strategy, doctrine, standards, policies, and procedures.

Analyst I

(SA-I)

Applies fundamental concepts, processes, practices, and procedures on work assignments. Performs work that requires practical experience and training. Work is performed under supervision.

2 years related experience

Bachelor’s Degree in technical discipline*

Systems Analyst II

(SA-II)

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics experience

Bachelor’s Degree in technical discipline*

Systems Analyst III

(SA-III)

Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major work assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

experience

Bachelor’s Degree in technical discipline*

Systems Analyst IV

(SA-IV)

Provides technical/management leadership on major tasks or work assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge and extensive experience in the development of solutions, recommendations, or outcomes. Decision making and domain knowledge may have a critical impact on overall project implementation. Directs the activities of more junior personnel or other staff as necessary. May experience

Master’s Degree in technical discipline*

Network Engineer

Plans, designs, develops, tests, installs or maintains computer and information networks, such as local area networks, wide area networks, intranets, extranets, and other voice, wireless, video, and data communications networks.

Performs network modeling, analysis, and planning. May also design network and computer security measures.

May research and recommend network and data communications hardware and software. Performs complex engineering or analytical tasks and activities in one or more technical areas associated with communications networks. Supports customers in the development, implementation, and maintenance of strategy, doctrine, standards, policies, and procedures.

Network Engineer I

(NE-I)

Applies fundamental concepts, processes, practices, and procedures on work assignments. Performs work that requires practical experience and training. Work is performed under supervision.

2 years related experience

Bachelor’s Degree in technical discipline*

Network Engineer II

(NE-II)

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics experience

Bachelor’s Degree in technical discipline*

Network Engineer III

(NE-III)

Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major work assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

experience

Bachelor’s Degree in technical discipline*

Network Engineer IV

(NE-IV)

Provides technical/management leadership on major tasks or work assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge and extensive experience in the development of solutions, recommendations, or outcomes. Decision making and domain knowledge may have a critical impact on overall project implementation. Directs the activities of more junior personnel or other staff as necessary. May experience

Master’s Degree in

Engineer

Applies system engineering principles to the solution of secure information systems design problems. Applies the principles of science and mathematics to develop economical solutions to technical problems. Performs a variety of engineering tasks that are broad in nature and are concerned with system design and implementation. Plans and performs engineering research, design, development, and other assignments in conformance with design, engineering, and customer specifications. Makes recommendations and advises on system design, development, improvements, optimization, or support efforts. Evaluates overall design effectiveness, cost, reliability, security, and safety. Performs problem definition, analysis, requirement development and implementation for complex systems in the engineering discipline required to meet technical requirements. Defines and interprets high level organizational engineering performance requirements and objectives and develops approaches to their achievement.

Performs abstract or concept studies and analysis, requirements definition, preliminary planning, the evaluation of alternative technical approaches, and provides associated costs for the development or enhancement of high level general performance specifications of a system, project, mission or activity. Supports customers in the development, implementation, and maintenance of strategy, doctrine, standards, policies, and procedures.

Engineer I

(SE-I)

Applies fundamental concepts, processes, practices, and procedures on work assignments. Performs work that requires practical experience and training. Work is performed under supervision.

2 years related experience

Bachelor’s Degree in technical discipline*

Systems Engineer II

(SE-II)

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics experience

Bachelor’s Degree in technical discipline*

Systems Engineer III

(SE-III)

Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major work assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

experience

Bachelor’s Degree in technical discipline*

Systems Engineer IV

(SE-IV)

Provides technical/management leadership on major tasks or work assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge and extensive experience in the development of solutions, recommendations, or outcomes. Decision making and domain knowledge may have a critical impact on overall project implementation. Directs the activities of more junior personnel or other staff as necessary. May experience

Master’s Degree in

Subject Matter Expert

Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences.

Depending on task order requirements, acts in one or more of the following roles:

• Provides extremely high level subject matter expertise for work described in the task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems which require exceptional knowledge of the subject matter for effective implementation.

Applies principles, methods, and knowledge of specific functional areas of expertise to specific task order requirements. Provides advice on esoteric problems which require extensive knowledge of the subject matter.

Designs and prepares technical reports, studies, and related documentation, makes charts and graphs to record results, prepares and delivers presentations, training, and briefings.

• Recognized for strong expertise in industry issues and trends. Utilizes functional area expertise gained through direct industry experience to assess the operational and functional baseline of an organization and its organizational components. Works with senior managers and executives to provide industry vision and strategic direction with regard to their enterprise. Guides the determination of inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Generates functional area strategies for enhanced operations in a cross-functional area mode throughout the organization. Participates in account strategy sessions, strategic assessments and design reviews to validate enterprise approach and associated work products.

• Performs research and applies expertise and knowledge to technical projects, finding innovative, cost-effective means to improve techniques, procedures, and/or products and technologies. Provides research engineering, technical, and managerial direction for problem definition, analysis, requirement development and implementation for complex systems in the engineering discipline. Responsibilities include developing, conducting and evaluating new approaches to meet technical requirements faster and more efficiently. Makes recommendations and advises on research development, improvements, optimization, or support efforts.

Performs risk assessments and innovative use of new research concepts or improved techniques and procedures.

• Develops and implements new research objectives, establishes project priorities, defines methods of approach and executes research study. Provides scientific conclusions and interpretations. Responsible for innovative use of scientific research concepts, principles, and practices and contributes to advanced methods and techniques in field of study. Has expertise and outstanding knowledge and competence in one or more specific technical focus areas.

• Note: Responsibilities of SME-I through SME-IV differ only in the scope and complexity of work assignments

Subject Matter Expert I

(SME-I)

10 years related experience

Master’s degree in field related to tasking

Subject Matter Expert II

(SME-II)

12 years related experience

Master’s degree in field related to tasking

Subject Matter Expert III

(SME-III)

15 years related experience

Master’s degree in field related to tasking

Subject Matter Expert IV

(SME-IV)

20 years related experience

PhD in field related to tasking

Program Manager

Plans, directs, and coordinates contractor program operations. Formulates policies, manages daily operations, and plans the use of human resources. Integrates all functions and activities necessary to perform the program/project to meet the client or customer requirements. Plans and implements actions by the program/project team to define and implement technical baseline and meet quality requirements for program/project products and services. Directs program/project team personnel; manages technical, cost, and schedule; ensures contract compliance; and serves as program/project interface. Has frequent interaction with task leaders, subcontractors, support personnel, customers, and clients.

Program Manager I

(PM-I)

Responsible for the overall management of specific task order(s) and ensuring that the technical/financial solutions and schedules in the specific task order(s) are implemented in a timely manner. Performs day-to-day management and organizes, directs and coordinates the planning and production of all activities associated with assigned task order(s) and project(s).

experience, including 2 years managing task orders

(TO)

similar size and complexity

Bachelor’s degree

Program Manager II

(PM-II)

Responsible for the overall management of specific task order(s) and ensuring that the technical/financial solutions and schedules in the specific task order(s) are implemented in a timely manner. Performs day-to-day management and organizes, directs and coordinates the planning and production of all activities associated with assigned task order(s) and project(s).

7 years experience, including 4 years managing TOs similar size and complexity

Bachelor’s degree

Program Manager III

(PM-III)

Serves as the contractor's single contract manager, and shall be the contractor's authorized interface with the Government Contracting Officer (CO), the contract level Contracting Officer's Representative (COR), government management personnel, and customer and client organization representatives. Formulates and enforces work standards, assigns contractor schedules, manages subcontractors, reviews work discrepancies, supervises contractor personnel and communicates policies, purposes, and goals of the contractor organization to subordinates. Shall be responsible for overall contract performance and shall not serve in any other capacity under this contract.

experience, including 6 years managing programs of similar size and complexity

Bachelor’s degree