HQ0034-15-R-0006_Amendment_0003_Q A.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04 EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to make corrections to the solicitation and address questions for potential offerors. Changes are highlighted in yellow.

Reference Attachments: Question and Answers and Attachment J-L1 Revised 26 May 2015 on Amendment 0003

1. CONTRACT ID CODE PAGE OF PAGES

J 1 66

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 01-Jun-2015

16B. UNITED STATES OF AMERICA 15C. DATE SIGNED 15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer) (Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HQ0034-15-R-0006

X 9B. DATED (SEE ITEM 11)

07-May-2015

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

26-May-2015

CODE

WHS - ACQUISITION DIRECTORATE

1225 S CLARK STREET, SUITE 1202

ARLINGTON VA 22202-4371

HQ0034 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODE CODE

EMAIL: TEL:

HQ0034-15-R-0006

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS AND ANSWERS

QUESTION #1: What does the “(9” refer to? (RFP Reference: Amendment 0002, page 36 of 61)

5.5.1.1.1 Management; provide qualified drivers, and maintenance coordination of approximately thirty two (9 General Services Administration Vehicles.

ANSWER: “(9” is a clerical mistake. It should read “(32)”.

QUESTION #2: Does each Volume require Item D – Certification of OCI’s? Or does this belong in Volume I only?

(RFP Reference: Amendment 0002, page 54 of 61)

GENERAL PROPOSAL CONTENT

Each proposal shall contain the following:

A. Standard Form 1449, or equivalent. Failure to do so will lead to rejection of the offer.

B. Cover Letter. All offerors shall submit a cover letter including a concise statement of what is being proposed. The statement should be complete, not more than two pages, and should clearly indicate reasons why a contract should be awarded to the offeror, with appropriate summary of highlights and references to the body of the proposal.

C. Volumes I, II, and III, (detailed further below)

D. Certification that there are no Organizational Conflicts of Interest (OCI’s). Mitigation Plan (if applicable).

Certifications shall be placed in Volume I: Past Performance.

ANSWER: As stated in RFP certifications shall be placed in Volume I Past Performance.

QUESTION #3: Where should we report for the site visit?

ANSWER: Refer to Amendment 0002.

QUESTION #4: What is considered a potential transmissible disease?

ANSWER: The solicitation provides a reference TB MED 530 2.4 – 2.6 that covers this information. Any transmittable disease (examples flu, TB, measles, chick pox, hepatitis).

QUESTION #5: Section L states that the Management Approach is 5 pages and Sub factor A: Key Personnel it states that there is an overview of 2 pages. Is the key personnel overview (2 pages) included in the 5 page limit for the Management Approach or is it in addition (making the total 7 pages)?

ANSWER: Table states the resumes and commitment letters are not part of the 5 page limit.

QUESTION #6: In Attachment J-L1 the last sentence in Block 12 references “block 14 below”.

ANSWER: Attachment J-L1 has been corrected and is included as an attachment to Amendment 0003.

QUESTION # 7: Do any of the 32 GSA vehicles require special operator licensing, training or certifications? If so, please specify the types and sizes of the vehicles.

ANSWER: The buses and supply truck require CDL's that is required to hall passengers (Class B), with airbrake endorsement. Forklifts and electric pallet jack training and certification. Not all GSA vehicles are driven by the BOS Contractor. The contractor is responsible for the 32 GSA Fleet vehicles.

QUESTION #8: In order to provide Firm Fixed Pricing for transportation services, please specify the number of different vehicle types (buses, trucks, taxis, etc.) as the Wage Determination provides a variety of driver rates based on type of vehicle.

ANSWER: Buses (6), Supply truck (1), Sprinters (No CDL Required) (3), Sedans (2), Utility Truck (1), Cargo Van (1), and Fork Lift Drivers. Generally not all buses/vehicles operate at the same time.

QUESTION #9: Will the custodial staff have access to GSA vehicles for movement of personnel and equipment between sites/facilities? If so, how many vehicles and of what type?

ANSWER: At this time there is no dedicated GSA Vehicle for custodial personnel and equipment movement between outside facilities.

QUESTION #10: Are any special packaging/handling/transportation certifications (e.g. HAZMAT, Biohazard, etc.)

required for logistics workers and/or drivers?

ANSWER: The person that transport's blood and urine samples to Ft. Detrick requires training on the transporting of these items. The Government will provide this training through the medical staff.

QUESTION #11: Section 5.5.2 of the PWS requires optional transportation services that vary considerably. The following questions relate to this requirement:

a. What is the estimated mix of drivers (sedan vs van vs bus) required as these are at varying rates?

b. How often do the trips exceed the 8-hr work day thus necessitating overtime pay?

c. Approximately how many optional trips make up the average 20 man hours per month?

d. CLINs x004AB require FFP rates for this service. Is the rate to be a blend of all driver types?

e. Is overtime reimbursed separately or is it to be included in x0004AB firm fixed pricing?

f. The CLIN Minimum/Maximum Qty and Value tables in section B limit the x0004AB CLINs to 100 hrs maximum. This is well below the stated average of 20 hrs per month. How is the difference to be resolved?

ANSWER: Optional Transportation could mean taking Government Personnel to the National Capital Region or other places. Usually it is a Sedan or Sprinter, but may be a bus for large groups during an exercise. The average for going over 8 hours is one or less a year. This CLIN is an option CLIN and the "Fixed Hourly Rate" will only be paid if the option is exercised. The "Fixed Hourly Rate" will be paid if they drive a bus, sedan or sprinter - there is no difference. The Government does not pay overtime. If the Option CLIN needs to be increased, RRMC will request the Contracting Office to modify the Task Order.

QUESTION #12: RFP Reference: Amendment 0002, page 54 of 61 GENERAL PROPOSAL CONTENT Each proposal shall contain the following:

A. Standard Form 1449, or equivalent. Failure to do so will lead to rejection of the offer. In which volume should we place the SF1449 and SF30s?

ANSWER: Include in Volume III Factor V

B. Cover Letter. All offerors shall submit a cover letter including a concise statement of what is being proposed.

The statement should be complete, not more than two pages, and should clearly indicate reasons why a contract should be awarded to the offeror, with appropriate summary of highlights and references to the body of the proposal. In which volume should we place the Cover Letter, or, should it be loose (clipped to volume 1)?

ANSWER: Include in Volume III Factor V

C. We do not find requirements for Reps & Certs in any volume. Will the government only require those kept in the SAM database?

ANSWER: The Reps & Certs will be pulled form SAM database by Government during the review process.

The offeror must insure that their SAM is up-to-date.

QUESTION #13: RFP Reference: Amend 002 - Pages 56-57 of 61 Factor I Past Performance Submission Requirements.

a. If CPARs exist for a reference, does the government still require J-L2 & L3? If so, should we include a copy of the CPAR in the volume?

ANSWER: CPARs will be utilized to verify past performance. It is in the best interest of the offeror to provide J-L2 and J-L3 because CPARs may not be up-to-date or the offerors past contract may not be required to be in CPARs.

b. How many past performance references may be submitted for major/critical subcontractors?

ANSWER: You should provide all relevant and recent past performance for the requirement. It is in the offerors best interest to include sufficient past performance to show their ability to perform the requirements of this solicitation.

QUESTION #14: RFP Reference: Amend 002 - Pages 60 of 61 L-5 Address Question: We see that hand delivery is preferred. If that is not possible, are deliveries from commercial carriers acceptable? Is the delivery address the same for commercial carriers?

ANSWER: All proposals must be delivered to the address in L-5. The “Offerors are strongly advised to hand deliver offers” statement is to ensure that the proposal is received in a timely manner. Utilization a commercial delivery services may result in the proposal being late.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Washington Headquarters Services (WHS) Base Operations Support Services (BOS)

RRMC Site R and Site C

Part 1

General Information

1. General: This is a non-personal services contract to provide Base Operation Support Services (BOS) for a Washington Headquarters Services (WHS) facility located in Adams County, PA from herein referred to as RRMC Site R and Site C.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform BOS Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract. The Contractor shall provide an on-site Program Manager that will be fully responsible for insuring that the following services: Custodial, Full Service Dining Facility Operations, Logistics, and Transportation Services, are provided in accordance with the requirements set-forth in this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.2 Background: This requirement is to consolidate various operational functions into all-encompassing facility support and operations service contract. The Government determined that it would be considerably more effective and efficient to consolidate these support services in a single award combination firm fixed-price / indefinite quantity contract. The single Contractor would provide an integrated management approach that orchestrates all system operations and support services with an integrated maintenance management system.

1.3 Objectives: The objective of this requirement is to supplement and support the Government workforce at RRMC by provide base operations and support services to maintain the mission.

1.4 Scope: The contractor will be required to provide base operations and support services at RRMC. Services include custodial, dining facility operations, logistical support, and transportation. The Contractor, through innovation, technology, or other means, shall perform the required BOS services at commerical standard frequencies for facilities of comperable size and useage. The Project Manager and or alternate shall be present at a minimum during normal business hours and by phone 24/7.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year: 17 August 2015 – 16 August 2016 Option Year I: 17 August 2016 – 16 August 2017 Option Year II: 17 August 2017 – 16 August 2018 Option Year III: 17 August 2018 – 16 August 2019 Option Year IV: 17 August 2019 – 16 August 2020

1.6 General Information

1.6.1 Management Plan: The Contractor shall submit a management plan conveys an understanding of all tasks specified in the Performance Work Statement and describe an approach to satisfy these requirements. At a minimum, the Management Plan shall address at a minimum the following:

1. Productivity control, productivity measurement, cost control, and work control, including work scheduling, work flow, and achievement of established standards.

2. Management, utilization, maintenance, standards, and accountability of Government property. Overall project management and administration.

3. Staffing matrix indicating how each element (i.e. custodial, dining facility operations, logistics and transportation) of the proposed work force interrelates with each other in the performance of the Contract.

4. Management of all resources, i.e., equipment and staffing plan, including the accomplishment of emergency work.

5. Show how the Contractor’s corporate headquarters will support and provide expertise to the Contractor’s on-site management.

6. Contractor's project office autonomy, i.e., show how the Contractor plans to provide on-site decision authority and independence from the Contractor’s corporate headquarters commensurate with Project Office responsibility.

7. Methods the Contractor intends to employ to ensure that Contractor personnel are trained and current on state-of-the art processes, techniques, and equipment to gain the economies and efficiencies expected by the Government.

1.6.2. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The contractors shall include a quality control plan as part of their proposal. The QCP will be a part of the technical package and will be an evaluation factor. During contract performance the contractor will be responsible for updating their QCP as necessary and must provide two copies of QCP with all revisions to the CO and COR within five (5) working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system. The Contractor shall provide inspection reports to the COR to conduct surveillance.

1.6.3. Quality Assurance Surveillance Plan (QASP): The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.4. Recognized Holidays: The Contractor will not be required to provide Dining Facility Services on Federal holidays except for Thanksgiving Day. The Contractor will not be required to provide Custodial Services, Logistics Support and Transportation Services when the Government facility has minimal staffing on Federal holidays or when the facility is operating on reduced manning of emergency and essential personnel only due to local or national emergencies, administrative closings, or similar Government directed facility closings for the above reasons, unless the Contractor receives notification from the COR. The following are Government Observed Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day** Independence Day Christmas Day

1.6.5. Hours of Operation: The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. The Contractor will not be required to provide Custodial Services, Logistics Support and Transportation Services when the Government facility has minimal staffing on Federal holidays or when the facility is operating on reduced manning of emergency and essential personnel only due to local or national emergencies, administrative closings, or similar Government directed facility closings for the above reasons, unless the Contractor receives notification from the COR. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5.1 Weather Delays/Closures: During inclement weather, the contractor shall follow the facility’s inclement weather schedule. Due to an instance if the facility has a delayed opening or deemed it necessary to release early or to reduce operations to emergency and essential personnel, the Dining Facility services are considered to be essential and shall have personnel readily available to complete these services. For Transportation Services, the Contractor shall have buses start running one (1) hour prior to the announced delayed opening and continue running one (1) hour after announced early dismissal (Example: If there is an announced delay opening of the facility for 10:00 am

– buses need to start running at 9:00 am and if there is an announced early dismissal of 3:00 pm – buses shall continue running until 4:00 PM). All other services shall be available at a minimum upon reopen of the facility.

1.6.5.2 Special Events/Exercises/Contingency Services: As the mission requires, the contractor shall provide services during special events and/or exercises. Special events/exercises or unexpected circumstances may require an extra effort on the part of the contractor which includes providing services outside the scheduled hours identified in the PWS (i.e. Optional Meals, Additional Transportation). The Government (COR) will provide a minimum of 24 hours notice to the contractor for special events/exercises. The work will be calculated based on the proposed CLINS in the Schedule B.

1.6.6. Place of Performance: The work to be performed under this contract will be performed at RRMC located near the city Fairfield in Adams County, PA and affiliated properties within a 10 mile radius.

1.6.7. Type of Contract: The government will award performance based, single award combination firm fixed-price / indefinite quantity contract with labor hour SubCLINs for optional ser vices under CLIN 0002 Full Service Dining Facility Operations and CLIN 0004 Transportation Services.

1.6.8. Security Requirements: The contractor must possess a Department of Defense (DOD) Secret Industrial Security Facility Clearance and all employees working on the contract must be a U.S. citizen and have a Secret personnel security clearance. A DD Form 254 (Department of Defense Contract Security Classification Specification) from the facility Security Office will be required for this contract. The Contractor shall be responsible for complying with installation access as requirements for all Contractor personnel authorized to work at the facility.

The contractor shall ensure that any government furnished identification shall be returned to the Government when the employee no longer works for the contractor at the installation. Keys issued to the Contractor must be returned immediately upon completion of work. Note: The government reserves the right to deny access to any Contractor employee who is determined to be a security risk.

1.6.8.1 Contractor Entry: Entry to and continued presence in the facility is limited to those who are directly involved in the work to be performed on this contract. Contractors will provide the facility Security Office (address below) through the Contracting Officer Representative (COR), on company letterhead, a list of all employees performing /working on the contract. The list will include full name, Social Security Number (SSN), date and place of birth, type and date of investigation, and level of clearance granted (if applicable) of each employee. The list will be kept current at all times. Contractors also must notify the facility Security Office immediately if the contractor discovers any reason why an employee, on the list, may be unfit for duty i.e. arrest, disciplinary problem, etc. or as soon as the employee no longer works for the contractor for any reason.

RRMC-PFPA-FPES

ATTN: Security Office 243 Beasley Drive, Suite 100 Fort Detrick, MD 21702-9229 Telephone: (717) 878-3991 Fax: (717) 878-2559

1.6.8.1.1 Entry Inspections: All containers, equipment and hand carried items brought into or removed from the facility is subject to inspection by the Pentagon Force Protection Agency (PFPA) for the presence of potential security threat or hazardous items as identified below: Refer to the regulatory requirement on security.

1.6.8.2 Control of Restricted Area Passes/Badges: The Contractor is responsible for all badges issued to their employees. The Contractor will ensure that employees, whose services are no longer required in the contract performance at the facility, turn in their badges to the facility Security Office. The Contractor will immediately notify the COR when services of a Contractor’s employee are terminated at the facility.

1.6.8.2.1 Lost Badges: Lost and damaged identification badges will be immediately reported to the COR and to the Security Office. When the Contractor submits their final invoice each task order for payment, the Contractor shall obtain and submit written certification from issuing official for identification media (credentials, passes and badges) that all have been turned in or accounted for. Failure to comply with the requirement set forth herein will result in withholding final payment pending return or accounting for all identification media issued under this contract.

1.6.8.3. Denial of Entry: The U.S. Government reserves the right to terminate the entry or remove any contractor employee upon disclosure of information which indicates the individual’s continued entry to or presence in the installation is not in the best interests of national security. The violation of or deviation from the established security procedures by contractor employees may also result in denial of entry.

1.6.8.4 Delays: The U.S. Government is not responsible for delays caused by required security reviews or non-compliance with these instructions. The contractor is similarly responsible for any delays caused by employees who report to work without their identification badge to include any delays encountered by an employee in gaining entrance to an area with a visitors badge or in the reissuing of a lost or damaged badge.

1.6.8.5 Restricted Items: Contract employees shall comply with the facility Security Policy restricting the following personally owned items that will not be introduced past the Security Building:

1. Any personally owned device, no matter size, capable of capturing pictures or video recordings to include camera phones, camera watches, and or cameras installed in other small devices

2. Personally owned computers, i.e. workstations, laptops, personal digital assistants, and digital music players.

3. Any personally owned equipment capable of voice recording

4. Any personal electronic device capable of two-way transmitting

Note: Personnel may store restricted personal electronic devices in personal vehicles or lockers located in the Security Building and pedestrian audit; however, the use of any personal video or photography equipment on the facility property is strictly prohibited.

1.6.8.6 Prohibited Items: Contract employees shall comply with the facility security policy prohibiting weapons, including but not limited to, firearms, pellet guns, bows, arrows, explosives, martial arts weapons, all forms or derivatives of pepper spray (Oleoresin Capsicum), and knives with blades in excess of 2.5 inches. Narcotic drugs, syringes, and drug paraphernalia, except prescribed medication, or medicine included as medical supplies.

Alcoholic beverages (except for sealed containers stored in personal vehicles).

1.6.8.7 Operations Security (OPSEC): Contract employees shall comply with the facility Policy on OPSEC and attend training as required. Information about the facility contracts and/or details about the facility will not be discussed with unauthorized persons, discarded as unclassified trash, posted on a webpage, or released to the public without approval from the Facility Security Office. Information should only be released to authorized personnel on a “need to know” basis. Additionally, contractors will not discuss information about the facility to reporters, radio stations, or any person without an official “need to know”!

1.6.8.7.1 Security Education: The contractor shall ensure contract employees understand the facility Security Requirements and are given security briefings annually as required by the Facility Security Office.

1.6.8.7.2 Additional Security Requirements: All contractor employees performing work on this contract that requires access to the Government network must have completed DoD Operational Security training within the previous 12 months and annually. Training is available online at:

http://jko.jten.mil/courses/atl1/launch.html. All contractors performing work on this contract must have http://jko.jten.mil/courses/atl1/launch.html completed DoD Antiterrorism Level 1 training within the previous 12 months. Training is available online at: https://atlevel1.dtic.mil/at/. The contractor is responsible to ensure, and prove that all contract personnel have completed this training. Contractors must follow all facility policies and procedures.

1.6.9. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.9.1. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer’s Representative (COR) and the Security Office.

1.6.9.1.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.9.1.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.9.1.3. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.9.1.4 Access Control: The Contractor shall ensure access control by locking or unlocking the areas or facilities for which the Contractor is responsible. In the event the security/police discovers a Contractor area unsecured or responds to an alarm during non-duty hours, the Government will contact the COR who will in turn contact the Contractor's point of contact to secure the area and/or inform the COR of the results of the alarm response. The Contractor shall report any security violations to the COR immediately.

1.6.10. Environmental/Fire/Safety

1.6.10.1. Environmental Protection: The contractor is accountable to comply with Local, State, Federal laws pertaining to the environment in effect at contract award and enacted and put into effect during the performance period. Examples of some of the hazardous substances which may require environmental action are: asbestos, CFCs, lead, PCB, mercury, waste water, water, furnace emissions, vehicle emissions, VOCs, oil, waste oil, pesticides and herbicides. These examples constitute the most significant volume of materials for which the contractor has environmental accountability. There may be other substances that require environmental action as new laws become effective. All of the facilities operated and maintained by the Contractor may be inspected by local, state or federal Inspectors. The contractor shall pay all environmental fines and penalties attributable to contractor negligence.

1.6.10.2 Emergency Fire Procedures: The Contractor shall apprise employees of the fire hazards of the materials and processes to which they are exposed. Upon initial assignment, the Contractor shall review with each employee those parts of the fire prevention plan that the employee must know to protect the employee in the event of an https://atlevel1.dtic.mil/at/ emergency, including the viewing of the facility Evacuation Video. According to established procedures, the Contractor shall regularly and properly maintain equipment to prevent accidental fire or emergencies.

1.6.10.3 Annual Safety/Fire Inspections: Annual Safety/Fire Inspections will be conducted by the facility Environmental, Safety and Health (ESH) Directorate or the Fire and Emergency Services to ensure proper operation of all safety and fire equipment. Emergency Fire Procedures training shall include the following:

Use of fire extinguishers – when appropriate and how to use them

Alarms – where they are and how to use them

Evacuation procedures – routes and assembly areas

1.6.10.4. Fire Safety: Comply with AR 420-90, AR 420-2 and supplements, and with the National Fire Protection Association (NFPA) Codes and Standards. Coordinate with the facility Fire Department to ensure that the regulations, codes, and standards are met.

1.6.10.5. Safety: The Contractor shall comply with all applicable federal regulations under the Williams-Steiger Occupational Safety and Health Act of 1970. The Contractor shall maintain safety and health standards consistent with all applicable Federal, state, local, and OSHA regulations. The contractor shall comply with Public Law 91- 596 "Occupational Safety and Health Act of 1970 (OSH Act)." The Contractor shall comply with all policies and regulations under the facility Environmental, Safety and Health Management System (ESHMS).

1.6.10.6. Mishap Reporting: The Contractor shall ensure Contract employees are adequately trained initially to prevent mishaps, injury and illness. All mishaps, injuries and illnesses shall be reported to the Environmental, Safety and Health Directorate on the Contractor’s Accident Reporting Form or on the Government Occupational Injury/Illness/Incident Report Form.

1.6.10.7. Medical: The Contractor shall maintain a log of all-occupational injuries and illnesses to comply with 29CFR1904. Within six working days after receiving information of an occupational injury or illness, appropriate information concerning such injury or illness shall be entered on the log. The Contractor shall submit to the COR a copy of the report on each job-connected injury.

1.6.10.8. Police and Fire Protection: The Contractor shall notify the appropriate office for emergency services and shall cooperate with all police and fire programs, drills, and instructions.

1.6.11. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.12. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12.1. Non-Personal Service Statement: Contractor employees performing services under this order will be controlled, directed and supervised at all times by management personnel of the Contractor. The Contractor’s management shall ensure that employees properly comply with the performance standards outlined in the Quality Assurance Plan. Contractor employees will perform independent of and without the supervision of any Government official. Actions of contractor employees may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S.

Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR).

The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

1.6.12.2. Inherently Government Functions: As defined in FAR 7.5, the contractor shall not perform inherently governmental functions in the performance of this contract. Any functions considered inherently governmental will be performed solely by government employees. The contractor must avoid performing or appearing to perform inherently governmental functions. If any work or task assigned can be construed as inherently governmental, the contractor must notify the Contracting Officer immediately for further direction. Below is a list of examples determined to be inherently governmental functions, this list is not all inclusive:

1.6.12.2.1. The determination of agency policy, such as determining the content and application of regulations, among other things.

1.6.12.2.2. The determination of Federal program priorities for budget requests.

1.6.12.2.3. The direction and control of Federal Employees.

1.6.12.2.4. The determination of budget policy, guidance, and strategy.

1.6.12.2.5. Other: Even though this contract may provide for performing services at the direction of Government personnel, the contract is not for personal services, and neither the Contractor nor his or her personnel are Government employees. The Government assumes no liability for injury occurring to Contractor personnel or to third parties, or for loss, damage, or destruction involving third parties' property as a result of the Contractor's operation. Except that the Government is liable for such loss, damage, or destruction caused by negligent or wrongful act(s) of Government employee(s) acting within the scope of their employment.

1.6.13. Key Personnel: The following personnel are considered key personnel by the government: On-Site Project Manager and Alternate On-Site Project Manager. The contractor shall provide a On-Site Project Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the On-Site Project Manager is absent shall be designated in writing to the Contracting Officer.

The On-Site Project Manager or Alternate On-Site Project Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The On-Site Project Manager or Alternate On-Site Project Manager shall be reachable by phone 24/7/365 days per year.

1.6.13.1. On-Site Project Manager /Alternate On-Site Project Manager (PM & APM) The On-Site Project Manager and Alternate On-Site Project Manager shall have the overall responsibility for the management and administration of a multidiscipline workforce performing base operations support which includes custodial, dining facilities operations, transportation, and logistics.

1.6.13.1.1 Required experience: Must have five (5) years of specialized experience in operating administrative or managerial activities in a combination of facilities Base Operations Support functions directly related to Government industrial operations.

* Creating and executing daily and project work plans.

* Identifying resources needed and assigning individual responsibilities.

* Managing day-to-day operational aspects of a contract PWS.

* Establishing procedures, applying methodology and enforcing support standards.

* Developing and preparing quality assurance procedures.

* Ensuring required documentation is complete, current and properly filed.

* Dealings in customer service complaints and mitigation.

* Developing and enforcing contract safety standards

1.6.13.1.2. Credentials: Must possess a degree in Program, Project or Business Management from an accredited college or university.

1.6.13.2. Specific Conduct: The following restrictions apply to the Contractor and his/her employees:

1.6.13.2.1. Smoking: The Contractor employees are only allowed to smoke within the identified designated smoking areas on the facility.

1.6.13.2.2. Gambling: The Contractor shall not participate in games for money or personal property while on Government property.

1.6.13.2.3. Alcoholic Beverages and Narcotics: The Contractor shall not be under the influence of, use, or be in possession of any narcotic drug, hallucinogenic, marijuana, barbiturate, amphetamine, or alcohol while entering on or on Government property. This prohibition shall not apply in cases where the drug is being used as prescribed for a patient by a licensed physician.

1.6.13.2.4. Soliciting or Vending: The contractor shall not solicit or sell any items while on Government property.

1.6.14. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel are required to obtain and wear a facility Badge in the performance of this service.

1.6.14.1 Contractor Identification: When contractor personnel (full time, part time, and on call) perform the services required in this contract on a Government installation they are required to possess and wear something that with the Contractors name that identifies them as a contractor employee (badge, labeled shirt, linear, etc.).

1.6.14.2. While performing in a contractor capacity, contractor personnel shall refrain from using their retired or reserve component military rank or title in all written or verbal communications.

1.6.15. Physical Conditions: The contractor shall insure that each employee or sub-contracted employee working on RRMC is in good physical health and has the capabilities to perform the tasks assigned (i.e. if heavy lifting is required the employee must have the ability to perform heavy lifting without assistance from government employees.)

1.6.15.1. The Contractor shall require Food Service Workers and to have a medical screening prior to employment to insure that the applicant is healthy and does not have any potential transmissible diseases.

The contractor shall report any Food Service Workers or applicants that become sick or display symptom of illness during their time of employment and the date of its onset (such as jaundice, Diarrhea, Fever, Vomiting, Sore throat with fever and lesion containing pus, Per TB MED 530 2.4-2.6 the Contractor shall exclude an employee from a food establishment if the employee is diagnosed with an infectious agent specified in & TB MED 530 -2-4b.

1.6.15.2. Any Contract Employee that will be operating any Government Purchased Vehicle including golf carts shall comply with DoDI 6055.4, DoD Traffic Safety Program.

1.6.16. Employee Conduct: All work under this contract shall be performed in a skillful, workmanlike and professional manner. The Contracting Officer may, in writing, require the Contractor to remove from the work any employee the Contracting Officer deems incompetent, careless, or otherwise objectionable, or for theft, possession and/or removal of materials, supplies, equipment, or any Government-owned property.

1.6.16.1. The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance and integrity, and shall be responsible for taking such disciplinary action with respect to the employee(s) as may be necessary.

1.6.16.2. The Contractor shall prohibit his/her employees from disturbing papers on desks, opening desk drawers or cabinets that are not Government Furnished Property to the Contractor.

1.6.16.3. The Contractor’s employees are not permitted to enter the facility for any purpose other than work. They may not attempt to escort anyone such as family members, friends, or associates other than company officials who are on company business pertaining to this specific contract.

1.6.17. Phase-in /Phase-out Period : To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board thirty (30) days prior to the start and end of the contract for a phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1. Definitions:

2.1.1. Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. Contracting Officer: A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Inherently Government Functions: a function that is so intimately related to the public interest as to mandate performance by Government employees. An inherently governmental function includes activities that require either the exercise of discretion in applying Government authority, or the making of value judgments in making decisions for the Government. Governmental functions normally fall into two categories: the act of governing, i.e., the discretionary exercise of Government authority, and monetary transactions and entitlements.

2.1.7. Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8. Physical Security: Actions that prevent the loss or damage of Government property.

2.1.9. Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.10. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.11. Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.12. Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.13. Work Day: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.14. Work Week: Monday through Friday, unless specified otherwise.

2.2. Acronyms:

ACOR Alternate Contracting Officer's Representative ARIMS Army Food Management Information Systems CFR Code of Federal Regulations CO Contracting Officer COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation GFP Government Furnished Property OCI Organizational Conflict of Interest PFPA Pentagon Force Protection Agency PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance…