Attachment_2_PWS_20130821.pdf

PERFORMANCE WORK STATEMENT (PWS)

Procurement Desktop Defense (PD2) Training Washington Headquarters Services (WHS)

Acquisition Directorate (AD)

Date: 21 August 2013

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide educational courses for users that are delivered via instructor-led, hands-on training, using contractor provided computer systems and software for the application Procurement Desktop Defense (PD2) for the Standard Procurement System (SPS). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform user-based training as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Washington Headquarters Services - Acquisition Directorate (WHS/AD) has a shared mission with other Department of Defense (DOD) agencies of supporting the Office of the Secretary of Defense. WHS/AD focus is to provide acquisition, procurement, and leasing support to WHS and various Office of Secretary of Defense (OSD) components within the Pentagon and the National Capital Region (NCR). The WHS/AD workforce consists primarily of acquisition professionals; WHS/AD provides continuous development and professional training to its acquisition workforce to ensure they have the knowledge, skills, and tool-sets necessary to succeed in the acquisition arena, which involves using the Standard Procurement System (SPS). SPS is WHS/AD’s e-business application that automates and standardizes the procurement process for the acquisition workforce. Therefore, WHS/AD is seeking to provide its newly hired acquisition workforce user-based training, as well as its seasoned workforce refresher training.

1.3 Objectives: WHS/AD’s goal is to provide functional and practical knowledge to its acquisition workforce in utilizing the procurement desktop defense (PD2) application for SPS.

1.4 Scope: SPS Training Services include coursework and instruction for PD2 New Users and Refresher Training for the WHS/AD acquisition workforce.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) twelve month option years. The Period of Performance reads as follows:

Base Year 10 September 2013 – 9 September 2014 Option Year I 10 September 2014 – 9 September 2015 Option Year II 10 September 2015 – 9 September 2016

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall, at a minimum, distribute and collect student surveys to each class in order to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. A consolidated report compiled from the surveys of each classes is to be delivered within 30 days of each class completion date.

Student surveys should result in a minimum of 90% favorable comments.

1.6.2 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.3 Hours of Operation: The contractor is responsible for conducting business, between the hours of 9 am and 4 pm for each class Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.4 Place of Performance: The work to be performed under this contract will be performed at 1225 S. Clark Street, Arlington VA 22202 or within the contractor’s local facilities within the National Capital Region (NCR) no more than 25 miles.

1.6.5 Type of Contract: The government will award a firm-fixed price contract.

1.6.6 Security Requirements: None

1.6.7 Special Qualifications: Instructors should possess a minimum of 3 years of operational and instructor experience with SPS/PD2 and a minimum of 3 years of applicable experience in the subject matter (i.e., contracts class instructor should have contracting experience)

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 General: The Government will provide personnel to assist with the set-up of class rooms within the Acquisition Directorate Spaces for those classes that take place within its spaces.

3.2 Facilities: The Government will provide adequate classroom space for those classes that take place within the Acquisition Directorate.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Materials: The Contractor shall provide all necessary course materials to include applicable student workbooks and other materials and training aids.

4.3 Equipment: The Contractor shall provide all necessary computer systems and software to conduct the class within the Government’s spaces, as well as when in the contractor’s local facility.

PART 5

SPECIFIC TASKS

5. BASIC & SPECIFIC TASKS:

5.1 Basic Services. The contractor shall provide SPS training for PD2 New Users and Refresher training for more experienced users in accordance with this PWS. Some courses shall be taught “onsite” (WHS/AD), some “offsite” (Contractor’s local facility). The contractor’s local facility shall be a COR approved facility in the NCR within a reasonable distance from the WHS location of no more than a 25 mile radius.

5.1.1 Contractor shall provide all necessary training guides, coursework, practical hands-on instruction correspondence and all required computers, software and equipment that aids in the above listed training course.

5.1.2 Course Schedule (Onsite). The contractor shall provide one (1) training class during each of the following scheduled sessions:

First Session: September – December Second Session: January - March Third Session: April – July

5.1.3 Course Schedule (Offsite). The contractor shall provide accomodations for an estimated 15 seats (or attendees) at their local facility. The estimated number is a maximum number per year.

5.1.4 The COR will coordinate with the contractor to confirm a date, within each quarter, at least 30 calendar days before the training class date for each session and indicate if utilizing onsite or offsite facilities as indicated in the Basic Services section herein.

5.2 Specific Tasks. The contractor shall ensure each course shall have the minimum standard:

5.2.1 New Users and Refresher Training Course: Contractor shall provide this course three (3) times within the base period of performance for 15 students per training class. And approximately three (3) times for each option period. This course shall accommodate a minimum of 45 seats per year.

5.2.1.1 Contractor shall ensure the classroom work and practical hands-on instruction is comprehensive with a minimum of 32 classroom hours.

5.2.1.2 Contractor shall provide cradle-to-grave course instruction for new and experienced Procurement Desktop-Defense (PD2) users. The class should employ real world scenarios in accordance with the current regulatory and e-business environments. Coursework should include an examination of Requirements documents, issuing Solicitations, Awards and Modifications and closing out contracts. Procurement Instruments should include Purchase Orders (POs), Contracts, Delivery Orders & Task Orders and Contract Action Reports (CARs).

5.3. Mandatory Contractor Manpower Reporting (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all http://www.ecmra.mil/ data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct technical questions to the help desk at: http://www.ecmra.mil.

http://www.ecmra.mil/

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Standard Performance

Threshold Method of Surveillance

PRS # 1.

The contractor shall provide instructor led training that instills in the students the skills and abilities to confidently and effectively utilize SPS/PD2 in their duties as contract specialists/contracting officers

Provide hands on training to students with real world examples which enabled the student to develop skills and confidence within the SPS/PD2 system, with ability to effectively utilize the PD2 systems to conduct cradle to grave contract procurement

90% Direct working knowledge review of students

1.0 QUALITY ASSURANCE.

1.1 The Government reserves the right to perform inspections and surveillance to evaluate the Contractor's compliance to the contract terms and performance of the requirements in the PWS. The Government will make every effort to ensure that the surveillance methods described below are conducted in an objective, fair, and consistent manner.

1.1.1 Periodic Surveillance. This action occurs when the COR or other Government official observes a deficiency. Examples include evidence from accidents, incidents, or delays. Regardless of where in the line-of-duty the COR observes contractual procedures not being followed, he/she has an obligation to document and report the deficiency to the Contracting Officer.

1.1.2 Customer Complaint Surveillance. This action is instituted when the COR receives a complaint from a stakeholder regarding contractor service. The COR will obtain the complaint in writing and then conduct an investigation to determine its validity. If the complaint is deemed valid, the COR will immediately notify the contracting Officer for action. The COR will notify both the Contract Manager and the complainant of the Government's response to their complaint.

1.2 Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the COR or CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Coursework and Training Guides per class scheduled PWS paragraph 5.1

In accordance with each class scheduled

As appropriate to those in class attendance

Handouts in the class, electronic to

COR

COR

Standard