HQ0013-08-R-0007.pdf

DEFENSE SECURITY COOPERATION AGENCY-CON

JANET SZATMARY

201 12TH STREET SOUTH

SUITE 203

ARLINGTON VA 22202

701-601-3728 703-602-1671

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HQ0013-08-R-0007 14-May-2008

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HQ0013-08-R-0007

Section SF 1449 - CONTINUATION SHEET

PWS

STATEMENT OF WORK

Performance Work Statement (PWS) Education Legal Services

Contract Type: Indefinite-Delivery Indefinite-Quantity (IDIQ). Task orders issued under this IDIQ contract for services in support of this requirement will be Time and Material orders.

Date: 1 August 2008

1.0 Introduction

1.1 ORGANIZATION:

The Defense Institute of International Legal Studies (DIILS) Newport, RI,

1.1.1. MISSION

DIILS is a Joint Agency Activity, reporting to the Director, Defense Security Cooperation Agency (DSCA). DIILS is responsible for managing, directing and performing Security Assistance Training (SAT) in CONUS and OCONUS locations in support of legally related Security Assistance missions and U.S. foreign policy. The DIILS mission includes forming, preparing, deploying, sustaining, and redeploying Security Assistance Legal Education programs in the form of Mobile Education Teams (METs), Resident Courses, and other CONUS training. METs are composed of officers (active-duty and reserve personnel) and civilians from the military departments and the U.S. Coast Guard, other executive branch agencies, and prominent civilian legal experts. METs provide legal education seminars for international students at locations outside of the United States. DIILS Resident Courses are presented to international students in the United States using active duty, civilian personnel, and contractor personnel for curriculum development, instruction, and administration.

1.2 OBJECTIVES AND BACKGROUND

1.2.1 OBJECTIVES

The objective of DIILS education programs is to provide quality professional legal education and training to international military members, international civilian government officials and other related officials in furtherance of U.S. national security and foreign policy objectives. DIILS education programs are designed to foster internationally recognized principles of human rights, disciplined military operations, and to promote recognition and respect of rule of law principles, and civilian control of the military.

The contractor shall provide legal education services including curriculum development and editing, legal education program planning, instruction, facilitation, logistics management, technical and management assistance (including program management services), transportation services and administrative assistance to DIILS.

1.2.2 BACKGROUND

The Defense Security Cooperation Agency (DSCA) has recognized the interoperability benefits to the U.S. to have probable coalition partners and other international partners grounded in legal principles in accordance with the rule of law. Nations that understand and implement the rule of law in their military operations are more professional and therefore more capable coalition partners and allies. Accordingly, DSCA has directed DIILS to conduct legally related education programs that support the objectives listed above. These education programs, given their subject matter and heavy emphasis on rule of law and humanitarian law principles, are approved for Expanded International Military Education and Training funds appropriated by Congress. DIILS programs are also operated under other funding such as the Department of Defense Combating Terrorism Fellowship program, Warsaw Initiative Funds and appropriate funds administered by U.S. combatant commanders. Assistance is needed from personnel with the legally-related background required to develop the legally-related curriculum, to identify and acquire instructors, instruct, integrate, and manage and support student personnel within the Resident Course Program. This Performance Work Statement for Legal Education Services is designed to allow the contractor to provide the support of competent highly qualified instructors, instructor coordinators, program managers, logistics managers, administrative assistants, student administrators (International Military Student Officers – IMSOs), drivers, and technical support personnel with the necessary background, skill and expertise to develop, produce and deliver legally related education services that support the DIILS mission.

Education program instruction is provided by DIILS staff, military and civilian staff, staff from other U.S.

government agencies, and by instructors working under contract. Instructors working under contract include the following:

a) Course instructors for the assigned DIILS resident course provide critical continuity, expertise and consistency in the presentation of the course curriculum. Course instructors facilitate practical small group exercises through the course; therefore they typically participate throughout the course for continuity and cohesiveness of instruction, tying together the regular instruction with the guest speakers and eliminate useless repetition. Course instructors are included in the “Instructor” labor category described in paragraph 2.1.9.

b) Subject Matter Guest Instructors provide instruction for portions of DIILS legal education programs. Guest Instructors are included in the “Instructor” labor category described in paragraph 2.1.9.

c) Program Instructors (described as a separate labor category in paragraph 2.1.10) serve for the duration of a DIILS Education program and provide assistance and recommendation regarding course design and planning

d) Lead Instructors (described as a separate labor category in paragraph 2.1.11) serve for the duration of a DIILS Education program, provide assistance and recommendations regarding course design and planning, and provide program guidance and supervision to international students.

e) Distinguished Instructors (described in a separate labor category in paragraph 2.1.12) are highly qualified instructors with significant subject matter expertise who teach for a portion of a DIILS education program.

Mobile Education Team (MET) activities are primarily managed by DIILS Regional Program Directors (RPDs), under the oversight of the DIILS Director and Deputy Directors, and are led in the field by DIILS International Operations Officers (IOOs). The IOOs lead a team of subject matter expert instructors to present seminars of one or more weeks to an international audience at locations outside the United States. Contract personnel support for DIILS METs could include, but is not limited to, provision of MET subject matter team members or development of curriculum to be used on METs.

DIILS resident courses are typically presented primarily at Naval Station Newport, Rhode Island, with various field visit sites in the United States.

DIILS resident courses are primarily managed by the DIILS Resident Course Director under the oversight of the DIILS Director and Deputy Directors. A substantial portion of the logistics support for these courses including arrangements for student administration, housing in base facilities, conference center facilities, participant transportation, course events, field studies activities (see Department of Defense Instruction 5410.17 dated 15 September 2006), course materials and alumni follow-up programs will be provided by the contractor. The following is a description of the current and planned DIILS resident courses. The following course descriptions are provided for planning and as an indication of the scope and complexity of the work. Their appearance in this Work Statement is not a commitment that DIILS will conduct any listed course or that the listed courses will not be restructured, revised, modified or cancelled for any reason completely in the Government’s discretion.

1.2.2.1 Conducting Stability and Peacekeeping Operations in accordance with the Rule of Law (PKRL) is a six-week course conducted once in the October –November time frame and once in the April - May time frame at Naval

Station Newport Rhode Island. Each PKRL course includes a 4-day visit to New York City to include but not limited to briefings for relevant personnel at the United Nations and Field Studies activities and a 5-day visit to Washington D.C to include but not limited to briefings from selected U.S. officials and Field Studies activities.

PKRL has typically been taught by two contract employee course instructors, several contract employee subject matter expert guest instructors augmented by one or more government employee instructors. A contract employee serves as the Lead Instructor but does not have supervisory authority over government employee instructors. The class is composed of an average of 20 international military officers and civilian officials but class size may vary greatly. The PKRL course provides students with approximately 300 hours of classroom lecture presentations, field visits, and discussion group academic exercises. A preexisting highly detailed and specialized curriculum consisting of more than 50 separate topics delivered in 50 or 100 minute blocks of instruction and accompanying practical exercises must be reviewed and updated by legal and peacekeeping subject matter experts prior to each class iteration to incorporate recent developments in international law and international organization, doctrine, strategy and policy for stability and peacekeeping operations. PKRL is scheduled to begin on 13 October 2008 with course preparation work beginning on or about 1 August 2008.

1.2.2.2 Peacekeeping for Decision Makers is a two-week course typically taught once per year the July time frame at the Naval Station Newport Rhode Island Harbor Island Conference Center. The course also includes a 4-day visit to New York City to include briefings by UN and associated personnel and Field Studies activities. PKLD has typically been taught by two contract employee course instructors, several contract employee subject matter expert guest instructors augmented by one or more government employee instructors. The class is typically composed of an average of 15 international military members and civilian officials, but class size may vary greatly. The PKLD course provides students with approximately 100 hours of classroom lecture presentations, field visits and discussion group academic exercises. A preexisting specialized and highly detailed curriculum consisting of more than 20 separate topics delivered in 50 or 100 minute blocks of instruction must be reviewed and updated by legal and peacekeeping subject matter experts as needed prior to every class iteration to incorporate recent developments in international law and international organization, doctrine, strategy and policy for stability and peacekeeping operations.

1.2.2.3 Military Law Development Program is offered for ten weeks in the October/November/December time frame and for twelve weeks in the April/May /June time frame of each year to approximately 7-10 international military officers and civilian officials who act as military legal advisors; class size may vary. MLDP students also participate in the PKRL and in other DIILS resident courses and courses taught at the Naval Justice School by active duty Naval Justice School instructors. Portions of MLDP that do not include other courses mentioned above are taught by a DIILS government employee with contractor assistance for limited special projects such as individual student tutoring on comparative military justice systems. Logistics and student support is contractor provided.

1.2.2.4 International Law of Military Operations (I-LOMO) is a specialized two-week course for legal advisors who provide advice to military commanders on the conduct of military operations in accordance with international rule of law. I-LOMO is offered each year in June. I-LOMO is taught primarily by government employees to approximately 20 international military members or civilian officials and has not relied in the past on contract instructors. Logistics and student support is contractor provided.

1.2.2.5 Legal Aspects of Combating Terrorism (LCT) is a two-week course on the legal aspects of military and law enforcement prevention and response to terrorism offered each year in the May time frame to approximately 35 international military members or civilian officials. LCT includes a 4-day field visit to New York City which includes guest instructor lectures and Field Studies activity tours. The lead instructor and several of the other instructors are government employees. Contract employees may be required to serve as course and subject matter expert guest instructors and participate as small group discussion facilitators. The last offering off this course required approximately 100 instructor hours. The number of instructor hours needed for future courses may vary greatly. Logistics and student support is contractor provided.

1.2.2.6 Legal Aspects of Combating Corruption (LCC) is a two-week course on the legal aspects of preventing, discovering and prosecuting corruption and the corresponding governmental support systems offered in the

December time frame of each year to approximately 20 international military members or civilian officials. Class size may vary greatly. LCC includes a 4-day field visit to Washington D.C. which includes guest instructor lectures and Field Studies activity tours. The lead instructor and several of the other instructors are government employees.

Contract employees may be required to serve as course and guest instructors and participate as small group discussion facilitators. The last offering off this course required approximately 150 instructor hours. Logistics and student support is contractor provided.

1.2.2.7 Legal Aspects of Stability Operations (LASO) is projected to be a two-week course on the legal aspects of stability operations such as humanitarian relief and rule of law assistance operations scheduled for the July 2009 time frame. The lead instructor is a government employee. Contract employees may be required to serve as course and guest instructors. It is estimated that there will be 15 international military members and civilian officials participating in LASO; class size may vary. This course may or may not replace Peacekeeping for Decision Makers. Logistics and student support is contractor provided.

1.3 DEFINITIONS.

Performance Requirements are expressed in this contract in the following manner: Each performance requirement may contain the three elements below. In each case, the elements taken together constitute a performance requirement.

Performance Objectives are statements of the outcome or results expected of the contractor. Performance Objectives specify what is to be done; they do not specify how it is to be done.

Performance Standards are the targeted levels of required acceptable performance for determining the accomplishment of specific performance objectives.

Performance Measures are the methods to be used by the Government to monitor or assess how well the contractor performs objectives.

Performance Measures and Standards usage under this contract. Not every performance objective in this solicitation has a related performance standard or measure. However, every performance objective is a contractual requirement. For those performance objectives that do not specify a performance standard or measure, the standard or measure is inferred to be in accordance with U.S. statutory provisions and DoD instructions, directives, and policy guidance. When specified, performance standards and measures may be used to achieve a variety of goals, including the collection of data to test the practicality of a performance standard, the identification of a performance standard of less than 100 percent compliance, emphasis on the most critical performance objectives, the collection of data to support quality assurance and remedies (including the evaluation of past performance and for discussions at appropriate meetings), and other similar goals.

Task orders subsequently issued under the contracts resulting from this solicitation will include performance objectives, standards, and measures.

Contracting Officer (KO). A person duly appointed with the authority to enter into and administer contracts on behalf of the U.S. Government.

Contracting Officer’s Representative (COR). An individual designated in writing by the Contracting Officer to perform as an authorized representative of the Contracting Officer to perform specific contract administrative functions within the scope and limitations as defined by the Contracting Officer.

Government Furnished Property (GFP). Property in the possession of, or directly acquired by the Government and subsequently made available to the contractor.

Government Property. All property owned or leased to the Government or acquired by the Government under the terms of the contract. Government property includes both Government furnished property and contractor acquired property as defined in FAR 45.101.

Government Material. All material that may be incorporated into or attached to a deliverable end item or that may be consumed or expended in performing a contract, i.e., raw and processed materials, small tools, supplies component parts, raw and processed materials.

1.4 CONTRACT PERFORMANCE

Work is to be accomplished for the government under the contract oversight of the DSCA Business Office/Contracting Office (DBO/CON) and the DIILS Contracting Officer’s Representative (COR) located at Newport, Rhode Island. Certification by the Government of satisfactory services provided is contingent upon the contractor performing in accordance with the terms and conditions of this Performance Work Statement (PWS), resulting contract, and all subsequent Task Orders, modifications and amendments.

1.5 CONTRACT TYPE

Indefinite-Delivery Indefinite-Quantity (IDIQ). Task orders issued under this IDIQ contract for services in support of this requirement will be Time and Material orders.

1.6 Government Responsibilities

Task orders will be issued under this contract by the Defense Security Cooperation Agency (DSCA). DSCA is hereafter defined as the Delegated Ordering Authority (DOA).

Only warranted Contracting Officers within the DOA are authorized to place orders within the terms of the contract and within the scope of their authority. They are not authorized to make changes to the contract terms. Ordering Contracting Officers’ authority is limited to the individual orders. The Ordering Contracting Officer is responsible for requesting, obtaining, and evaluating proposals, and for obligating funds for orders issued.

Order Contracting Officer’s Representatives (CORs) will be designated by letter of appointment from the Ordering Contracting Officer. The Order COR serves as the focal point for all task activities, and is the primary point of contact with the contractors. The Order COR provides technical guidance in direction of the work, but the Order COR is not authorized to change any of the terms and conditions of the contract or order.

1.7 Government Obligation

The Government is obligated only to the extent of the funds obligated on each of the task order(s) issued under the basic contract.

1.8 Estimated Value

The minimum value of this IDIQ contract (base year + four option years) shall be one hundred dollars ($ 100.00). The awardee shall be guaranteed a minimum quantity of one hundred dollars ($ 100.00) to ensure binding of the contract.

1.9 Ordering Procedures

1.9.1 General.

a. Ordering under the contract is authorized to meet the needs of the Defense Institute of International Legal Studies

(DIILS).

1.9.2 Pricing

a. All task orders awarded, on a Time and Materials basis, will be priced in accordance with the pricing set forth in the Rates Tables of the contract.

1.9.3 Ordering

a. An appropriate order form (DD Form 1155) or (SF 1449) shall be issued for each Task Order.

b. At a minimum, the following information shall be specified in each Task Order awarded:

1) Date of order, contract number, and order number

2) Point of contact (COR name), commercial telephone and facsimile number and e-mail address

3) Ordering Contracting Officer’s commercial telephone number and e-mail address

4) Description of the services to be provided, including contract item number and description, quantity, unit prices, and delivery or performance schedule. The performance work statement (PWS) should be attached; the contractor’s proposal may be incorporated by reference.

5) Address of place of performance.

6) Accounting and appropriation data and Contract Accounting Classification Reference Number (ACRN) (DFAS requires an ACRN(s) on all orders.)

7) Invoice and payment instructions, if not specified in the contract.

8) Any other pertinent information or instructions.

1.10 Evaluation of Contractor’s Task Order Performance.

The COR shall complete a performance evaluation for each completed task order, regardless of dollar value, within thirty (30) days of completion. Performance evaluations shall also be completed at least annually for orders that have a performance period in excess of one year; annual performance evaluations shall be submitted not later than October 31 st of each year. Performance evaluations may also be done as otherwise considered necessary throughout the duration of the order (but generally no more than quarterly). Performance evaluations shall be submitted to the Ordering Contracting Officer. The Ordering Contracting Officer shall submit the completed evaluation to the Contractor for comment. The contractor shall have 30 days in which to respond. The Ordering Contracting Officer and the COR will consider any comments provided by the contractor. The performance evaluation will have a copy of the contractor’s comments attached.

2.0 TECHNICAL REQUIREMENTS

2.1 SCOPE OF WORK

This statement of work consists of multiple tasks, as outlined below. DIILS requires the organization and delivery of specialized legal education programs and associated administrative and technical support for seminars and courses both in and out of the United States. Programs vary in length up to 12 weeks. DIILS legal education programs require the development of legal education program plans, curriculum, and instruction. DIILS legal education programs also require administrative and logistical support that includes planning and arranging for legal education program sites, materials, student social events, alumni-related services and student services such as transportation and housing. The labor categories described below are not necessarily intended to be full time positions assigned to one person. The contractor may assign several of the tasks described below to a single individual and more than one individual may perform tasks described. Cohesiveness and continuity of services is a high priority. In many cases this will benefit the government. For example, the individual assigned as “Lead Instructor” may also be assigned as “Curriculum Developer”, or an individual assigned to provide “Resident Course Student Support” may also be assigned to perform “Logistics Management.” Hours performed are charged according to the category of work performed.

2.1.1 PROGRAM MANAGEMENT.

Program Management is needed to plan, coordinate, and ensure delivery of contractor support of DIILS legal education programs according to a schedule and within a budget set by DIILS. Program Management of contractor operations in support of DIILS legal education programs include the supervision and scheduling of contractor personnel, billing, progress reports and recruitment of contractor personnel. (As noted in paragraph 2.5 of the PWS, key personnel must be approved by DIILS.).

QUALIFICATIONS: Shall have substantive experience in a training environment. Experience in at least two of the following areas: personnel management; administration; logistics planning and management; protocol;

public affairs; or political-military affairs is desirable. The Project Manager shall possess the highest standards of personal deportment, judgment, demonstrated organizational abilities, and outstanding communications skills. The Project Manager acts as the single point of contact for all activities with the COR for this contract.

The COR is the point of contact for the Project Manager. Excellent written and oral communications skills are required. The Project Manager should be a subject matter expert on contracting and/or budgeting operations.

The Project Manager should welcome challenges and change and be able to respond quickly to changes of direction.

OBJECTIVE: Provide progress reports every two weeks, or as frequently as needed, immediately prior to and during courses. Execute designated program events and activities per a schedule approved by DIILS.

STANDARD: Performance of Program Management tasks must be accurate, responsive to requirements established under particular statements of work and delivered in accordance with established schedules.

MEASURE: Performance will be measured through periodic inspection by Contracting Officer’s Representative (COR) for accuracy, responsiveness, and timeliness and by quality assurance questionnaires solicited from DIILS students and government instructors.

2.1.2 RESIDENT COURSE STUDENT SUPPORT

DIILS requires contractor support to assist the DIILS International Military Student Officer (IMSO) to coordinate with U.S. Security Assistance Officers (SAOs), or their staff working in U.S. embassies, in making arrangements to receive and support international students selected to attend DIILS Resident courses. Coordination with SAOs is accomplished using telephone, email, and web based media such as the Security Assistance Network (SAN) and the Regional International Outreach (RIO) network. DIILS also requires a variety of additional student support services prior to and during Resident Courses. Resident Course student support tasks specified in task orders, or other requests for services, may include the following:

(a) Track projected students through the Security Assistance Network (SAN) as well as with using telephone and e-mail to Security Assistance Offices and previous training pipeline commands;

(b) Send “Welcome” e-mails to prospective countries’ Security Assistance Offices at U.S. Embassies as well as to previous training pipeline commands;

(c) Advise Security Assistance Offices at U.S. Embassies of reporting/pay requirements;

(d) Obtain flight arrival information from Security Assistance Offices and previous training pipeline commands;

(e) Collect specified personal information about students and maintain an accurate and up- to- date database on students, student nametags and place markers as requested; and produce reports, including, but not limited to, reports required by Army Regulation 12-15,

(f) Coordinate arrivals and departures for international students at airport;

(g) Provide orientation of international students regarding local support services such as mess facilities, post office and Navy Exchange/Commissary complex on Naval Station Newport;

(h) Assist international students with obtaining medical/dental care and coordinate authorization for medical/dental care with relevant agencies;

(i) Ensure proper and timely pay allowances for international students;

(j) Arrange for student identification cards, temporary living allowances and mandatory reports to Naval Education and Training Security Assistance Field Activity (NETSAFA);

(k) Process departure requirements, including obtaining travel tickets;

(l) Prepare Student Academic Reports and assure proper mailing to Embassies;

(m) Assist students in preparing shipment of Retained Instructional Materials (RIM) and timely delivery of such materials to postal authorities;

(n) Prepare a complete and timely “lessons learned” report to DIILS suitable for dissemination;

QUALIFICATIONS: Substantive experience in relevant work experience. Should be experienced working with diverse groups of persons, including mid to senior level military and Government officials Proficiency in Microsoft Office is required. Must be proficient in Microsoft Word.

OBJECTIVE: Complete specified student support tasks when needed to support student education.

STANDARD: Student services tasks must be completed on schedule and should be accurate and responsive to student needs.

MEASURE: Performance will be measured through periodic inspection by Contracting quality assurance questionnaires solicited from DIILS students and instructors.

2.1.3 LOGISTICS MANAGEMENT

DIILS legal education programs require a variety of supplies and services. The contractor shall ensure the completion of logistical tasks not specifically listed in other task descriptions that involve planning, preparing, organizing, managing and arranging for facilities, materials, equipment and services needed for successful delivery and continuation of DIILS legal education programs including design, implementation and improvement of systems for collecting, analyzing, reporting on and dissemination of information regarding DIILS programs. Logistics Management may include making arrangements for vendor services, materials, or equipment within budget and according to a schedule set by DIILS or for travel arrangements for other contract personnel. Actual disbursement of Federal or trust funds or commitment of the U.S. Government to binding obligations will be accomplished by the appropriate Federal employees or military personnel. Logistics Management tasks may include but are not limited to the following:

(a) Plan, organize and host events related to the course including, but not limited to contacting vendors to provide services, planning menus culturally sensitive to course participants, liaise with venue personnel to insure successful events, advertising of event when deemed appropriate (e.g. recognition dinners, graduation dinners, community outreach lecture);

(b) Arrange for course student and support personnel travel, lodging, base security access and other accommodations while in Newport, Boston, New York, Washington, DC and other required sites; and provide responses to specific requests by student/staff on issues regarding lodging;

(c) Provide and ensure working order of electronic equipment necessary (laptop, projector, etc.) for course instruction when traveling off site from Newport to Boston, New York, Washington, DC or elsewhere including when requested making arrangements for commercially available wireless internet services at instruction sites;

(d) Provide input for monthly reports regarding the DIILS command vehicles used for Resident Courses including verification and institution of service requirements.

(e) Organize and manage community sponsor program for resident programs to include but not limited to communication with sponsors and planning and hosting social events.

(f) Make necessary and complete arrangements for tours and visits including transportation and appointments.

Provide to students clear and pertinent information on tours and visits and obtain student comments and arrange Naval Station access through Security for Buses used for student transportation;

(g) Prepare and fax letters to international student’s United Nations Missions and Embassies announcing student visits to New York and Washington, DC and facilitate any meetings between international students and said entity;

(h) Act as escort on all Field Studies Program activities, including, but not limited to field visits to Newport, Boston, Providence, New York, Washington, DC;

(i) Communicate with former DIILS resident course students, including, but not limited to periodic notices informing DIILS alumni of new course announcements, course dates, and requests for updated information. Upon implementation, rendering assistance with the DIILS RIO network including, but not limited to establishing network, posting documents/messages, managing student base network;

(j) Update DIILS databases and reports with information concerning resident course participants in coordination with the Resident Course Director;

(k) Arrange for local transportation for resident course participants to include, but not limited to airport arrival and departure, lunch trips to galley/Officer’s Club/restaurants in town, after course hours errand trips (Commissary, Navy Exchange, businesses in town), downtown Newport, course events conducted off Naval Station Newport;

(l) Coordinate and communicate at the administrative level with commands also hosting international students to provide a network of information and establishment of relationships for future DIILS endeavors.

(m) Provide when requested advice on communicating information about DIILS education programs.

QUALIFICATIONS: Substantive experience in assisting with the planning, coordination, and execution of complex and multifaceted programs. Working knowledge of various Microsoft computer application programs.

Experience in paying close attention to detail in administrative work. Ability to track and follow up on a wide range of tasks and assignments, and to work accurately on routine or repetitive administrative tasks with minimal supervision. Strong writing and communications skills. Excellent organizational skills and a demonstrated ability to prioritize and manage multiple tasks.

OBJECTIVE: All supplies and vendor services required will be available when needed for DIILS legal education programs. Travel arrangements will ensure that contractor personnel are on site when needed. Logistics managers will anticipate DIILS requirements based on general objectives and description of DIILS legal education programs and will make timely recommendations for needed supplies and services

STANDARD: Performance of logistics management tasks must be proactive and timely, resulting in arrangements that enhance the quality of legal education to international students. Logistics managers should anticipate future logistical requirements and make timely recommendations for meeting those requirements.

MEASURE: Performance will be measured through periodic inspection by Contracting Officer’s Representative (COR) for accuracy, responsiveness, and timeliness.

2.1.4 ADMINISTRATIVE ASSISTANCE.

The contractor shall provide administrative assistance in the areas of Program Management, Resident Course Student Support, and Logistics Management functions of DIILS legal education programs. Carrying out this assistance may include, but is not limited to typing, word and data processing, preparation of reports, mailing, filing, organizing, and other tasks responding to the daily administrative needs of the students and staff involved in the preparation and delivery of DIILS legal education programs. DIILS may also require general administrative support for other operations.

Qualifications: Strong administrative support experience. Strong writing and communications skills. Excellent organizational skills and a demonstrated ability to manage multiple tasks. Computer literacy including strong MS Word skills, specifically Excel, PowerPoint, Word, Outlook, Project. Experience using Internet and databases.

OBJECTIVE: Support Program Managers, Logistics Managers, and IMSOs in carrying out tasks that do not require administrative planning. Provide general administrative support for DIILS operations.

STANDARD: Administrative assistance must be accurate, responsive to requirements established under particular statements of work and delivered in accordance with established schedules.

MEASURE: Performance will be measured through periodic inspection by Contracting Officer’s Representative (COR) for accuracy, responsiveness, consistency, and timeliness and by quality assurance questionnaires solicited from DIILS students.

2.1.5 TECHNICAL SUPPORT.

DIILS programs rely on technology such as lap top computers, wireless internet systems, and electronic audio visual systems to provide high quality education programs for international students. The contractor shall provide information technology support in the following general areas: a) Installation, operation, and maintenance of equipment and systems; b) Training and technical support for students and staff; c) Technical recommendations regarding purchase, repair and updating computer software, and hardware; d) Coordination with other technical support personnel associated with DIILS to ensure conformity with systems requirements; e) Use of technology to prepare and print for distribution education program related materials.

QUALIFICATIONS: Knowledge of, and proficiency in, computer software and programs, including the entire Microsoft Office Suite. Detail oriented and possess excellent writing and communication skills. Be equally comfortable working independently or on a team.

Ability to work with others from different cultures.

OBJECTIVE: Use technology to enhance DIILS legal education programs and increase efficiency of operations.

STANDARD: Technical support should deploy technology systems that do not malfunction and are easy for students and staff to learn and use. Systems used will be compatible with other DIILS systems and must conform to systems requirements established by DIILS.

MEASURE: Performance will be measured through periodic inspection by Contracting quality assurance questionnaires solicited from DIILS students.

2.1.6 DRIVING

DIILS resident courses require transportation of international students and other contractor and government personnel. The contractor will provide safe, reliable, and comfortable transportation services in vehicles provided by the Government or when authorized by specific task order in vehicles provided by the contractor. Government vehicles cannot be used for domicile-to-work transportation. Use of vehicles for domicile to work transportation or other abuse of government vehicles is strictly limited. DOD 4500.36-R, Chapter 4.

QUALIFICATIONS: See 2.4.2.3. In addition to meeting the requirements in law and regulation for contractor operation of government-owned or leased motor vehicles, see e.g., DOD 4500.36-R; 41 CFR 102-34.230; FAR 51.202, must have ability to effectively communicate with staff and students regarding transportation arrangements and schedules.

OBJECTIVE: Safe and timely movement of DIILS international students as directed.

STANDARD: Performance of transportation services must be safe, reliable, and delivered according to established schedules. Drivers must receive at least an average score of 4 on a 5 point scale on quality assurance questionnaires solicited from DIILS students.

MEASURE: Performance will be measured through periodic inspection by Contracting quality assurance questionnaires solicited from DIILS students.

2.1.7 CURRICULUM DEVELOPMENT

The contractor shall support DIILS curriculum development by providing students with written legal and legally related materials such as study guides, text materials and lecture notes that students use in class, and as reference materials. DIILS curriculum materials are typically extensive and often include intricate exercises that promote student comprehension of key concepts. Contractor support to curriculum development involves the planning, development and writing of legally related curriculum within specific legal education guidelines and objectives provided by DIILS. This curriculum must not only be up-to-date, it must be written in a manner that is easily understood by students for whom English is a second language. The materials must be able to express often complicated legal, diplomatic, political, and operational concepts in a manner that will be easily understood by lawyers, non-lawyers, and military officers who are not familiar with either the law or the specific types of military operations being addressed by the course. Materials must be organized to both promote the learning objectives of the course(s) and ensure the appropriate sequential flow of the course. Study materials may contain, as appendices, key legal documents or professional papers or treatises that can be used by the student for reference in class or during independent study. The contractor must sometimes work collaboratively with other developers and guest speakers to ensure that DIILS education objectives are achieved. Curriculum development includes correcting any discrepancies from education guidelines identified by DIILS staff.

QUALIFICATIONS: A law degree or an advanced degree in a related field (e.g., political science, international relations or development studies). Doctorate preferred.

Demonstrated skill and experience developing and implementing programs and curricula.

Ability to manage multiple long-term tasks and competing priorities, while working with multi-disciplinary teams. Excellent communication and inter-personal skills, including the ability to effectively communicate in person and in writing, and diplomatically manage working relationships with internal and external colleagues. Strong writing skills, including prior technical writing and event reporting and editing experience.

Understanding of the U.S. policy environment and U.S. Department of Defense, especially important is an understanding of U.S. foreign and security policy. Experience conducting original research in an academic environment. Understanding of security issues, especially those that affect national and human security, governance, and capacity-building in foreign countries.

OBJECTIVE: Legal curriculum requested should adhere to education guidelines provided by DIILS and will be available when needed for DIILS education programs.

STANDARD: Curriculum materials submitted should adhere to specific education guidelines provided by DIILS. These guidelines require that DIILS legal education materials be technically accurate including in conformance with current Department of Defense Directives, Regulations and policy and doctrinal guidance, and up to date. There should be no more than three discrepancies from DIILS education content guidelines per 20 pages identified by DIILS staff and returned for correction.

MEASURE: Performance will be measured through periodic inspection by Contracting Officer’s Representative (COR) for accuracy, instructional effectiveness, and consistency with DIILS guidelines.

2.1.8 WRITTEN MATERIAL PRODUCTION

DIILS requires assistance in preparation and printing of written materials for use by students and others associated with DIILS resident courses. The contractor shall provide employees who are familiar with the standard format and style for DIILS curriculum and other written materials. Errors and deviation from format in curriculum materials given to students and other materials associated with DIILS Education Programs is unacceptable. The contractor will ensure that the work of the curriculum developers and others creating written materials adhere to these style and format guidelines. Material production includes correcting any discrepancies from format guidelines identified by DIILS staff. The contractor will also compile and format materials and make arrangement for printing and distribution to students. The contractor may be required to submit materials to a government printing office using procedures established by that office. The work of Written Materials Production may include but is not limited to the following:

(a) Review, format and edit curriculum (both written and PowerPoint) for the DIILS Legal Education Programs;

(b) Make arrangements for course materials to be printed and distributed to course participants, including, but not limited to written study guides, PowerPoint Slides, exercise books. Most materials are also provided on CD or DVD in a format not allowing alteration;

(c) Act as course photographer for all course events to include, but not limited to classroom lectures, individual photographs, official class photo, social events (sponsor dinner, student mixer, graduation dinner), and Field Studies Programs and trips (Newport, Providence, Boston, New York, Washington, DC);

(d) Manage production of student ‘yearbook’ (course photos, contact information, DIILS information, course schedule, etc.) given to students participating in DIILS legal education programs;

(e) Make recommendations for design and production of graduation material (ceremony program, course completion certificate, audio visual materials); and

(f) Make recommendations for design and produce DIILS program information publications and brochures and update and produce materials used by DIILS personnel to provide information about DIILS programs including but not limited to brochures, course schedules, and regional areas reference of former students including anecdotal information.

The contractor may be tasked to distribute the materials described above through electronic media.

QUALIFICATIONS: Substantive experience in a relevant field or applicable work experience. Strong administrative support experience. Excellent organizational skills and a demonstrated ability to manage multiple tasks. Proficiency in Microsoft Office applications. Strong writing and communications skills. Event-planning or other logistical experience is desired.

OBJECTIVE: Curriculum requested will be delivered on schedule error free when needed by DIILS international students in specified format and quantity. Materials with errors will be returned for correction.

STANDARD: There will be on average no more than one typographical or formatting error per page indentified by DIILS staff and returned to contractor for correction.

Materials requested will be delivered when specified.

MEASURE: Performance will be measured through periodic inspection by Contracting Officer’s Representative (COR) for accuracy, consistency with DIILS format guidelines and timelines of delivery.

2.1.9 INSTRUCTION

The contractor shall provide knowledgeable and experienced instructors, including course instructors and guest instructors, for designated DIILS legal education programs. Instructors will be required to communicate with students who are not native English speakers. Instruction will cover legal, diplomatic, political, and operational concepts and ideas that are difficult to understand by non-native English speakers and must be carefully explained to lawyer and non lawyer international students. Instruction should take into account and include where appropriate reference to U.S. government positions and actions and the positions and actions of other countries. Instruction may include providing well informed and relevant responses to student questions and leading students in organized discussion education exercises or commenting on probable future developments in the course subject area.

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