HOLLIE LEE 1 WELL FILE (API 23-065-20021)(02-06-2026).pdf

This is a Request for Proposal (RFP) document issued by the Mississippi Department of Information Technology Services seeking qualified vendors to provide AVAYA products, services, and Communications as a Service (CCaaS) solutions. The procurement encompasses comprehensive telecommunications and unified communications technology, including hardware and software components along with managed services to support the state's communication infrastructure. A mandatory onsite or virtual vendor conference is scheduled for March 16, 2026, with a proposal submission deadline of April 15, 2026. The RFP requires vendors to demonstrate expertise in AVAYA systems and CCaaS platforms, with the ability to implement, maintain, and support these solutions across state operations. Complete RFP documentation, including detailed specifications, technical requirements, contract terms, renewal options, and pricing submission guidelines, is available through the Mississippi Information Technology Services procurement website at https://www.its.ms.gov/procurement/RFPs_and_sole_sources_advertised.

The summary documentation does not disclose specific contract award values, budget ranges, or funding amounts. No particular set-aside designations for disadvantaged business enterprises, small business preferences, or other restrictions are identified in the available materials. No incumbent vendors or current contractors are noted in the procurement information. The RFP evaluation will consider vendor qualifications, technical capabilities, pricing structures, service level agreements, and the ability to meet the state's specific operational requirements. Vendors requiring information regarding potential contract values, applicable small business or minority-owned enterprise set-asides, existing AVAYA infrastructure requiring integration, technical specifications, and complete evaluation criteria must access the full RFP document through the state's official procurement portal.