Historical usage.xlsx

This historical usage data spreadsheet documents notification activity for the Florida Department of Revenue's mass notification system from August 2024 through August 2025. The data tracks the number of notifications sent and cumulative recipients across eight reporting periods, with the highest activity occurring in January 2025 (22 notifications reaching 4,880 recipients) and October 2024 (63 notifications reaching 6,847 recipients). The lowest activity occurred in August 2025 (2 notifications reaching 4,563 recipients) and April 2025 (2 notifications reaching 9,000 recipients). This usage pattern demonstrates variable demand for the emergency mass notification system, with periods of significant alert activity followed by lower-frequency usage periods.

The historical data indicates the Department currently operates an in-house DOR Alert system that has been managed since 2017 with existing vendor technical support. The notification metrics suggest the system serves approximately 4,500 to 13,689 recipients depending on the specific alert, establishing baseline expectations for system capacity and performance. This historical usage context is relevant to the current RFI process, which seeks vendor proposals for a vendor-hosted SaaS emergency mass notification system designed to support the Department's communication needs across multiple states and offices with capacity for at least 5,000 contacts. Vendor responses to the RFI are due December 8, 2025, at 3:00 PM Eastern Time, with the procurement currently in an information-gathering phase.