ATTACHMENT_1_-_PERFORMANCE_WORK_STATEMENT_-_School_Buses_21_FEB_2013.pdf

HE1260-13-R-0002

ATTACHMENT 1

21 February 2013

DODEA PACIFIC

LEASED AND MAINTENANCE OF SCHOOL AND TOUR BUSES

PERFORMANCE WORK STATEMENT (PWS)

INTRODUCTION

The Department of Defense Education Activity (DoDEA) Pacific requires the lease of buses with maintenance services for DoDEA schools located within Okinawa and Mainland, Japan.

Please see Technical Exhibit 1, Workload Estimates A, B, & C. for number of buses by location, base year, and option years.

School and tour buses provided in accordance with this PWS are intended for general administrative use by the U.S. Government for transporting American school age children (pre- kindergarten to high school) on military posts and on the local economy. Tour buses will be used to transport students for long distances to other military installations.

1.0 SCOPE OF WORK

The contractor shall provide all personnel, equipment, materials, supervision and services necessary to provide leased bus and maintenance service requirements as defined within this Performance Work Statement (PWS). The contractor shall ensure buses and services provided meet all applicable Government of Japan (GOJ) motor vehicle laws and regulatory guidance.

2.0 PERFORMANCE STANDARDS

The Contractor shall provide leased school and tour buses capable of transporting both student passengers and light over-head storage. Tour buses shall be capable of transporting both student passengers and cargo. The estimated quantities and bus types are listed in Technical Exhibit 1, Workload Estimates A, B, & C.

2.1 General Administration.

2.1.1 Contract Manager. The Contractor shall designate a Contract Manager who is fluent in the English language. The Contract Manager shall be identified to the Contracting Officer Representative (COR) upon Contract Award, and at any such time as the Contract Manager changes. The Contract Manager shall be the primary point of contact for the contractor with responsibilities to include, but not limited to arranging/providing (at the beginning of the period of performance and as changes occur) familiarity training of the buses such as operations, features, and instrumentation to drivers at each location, responding to and resolving discrepancy reports/complaints, ensuring timely submission of deliverables, quality control, and coordinating (as necessary) maintenance scheduling and repairs with maintenance facilities.

2.2 Bus Types.

2.2.1 Micro Bus (Special Needs). Seating capacity (including wheel chair seating) without jump seats for not less than 14 passenger capacity or 17 to 20 passenger capacity; 17 or 20 passenger is preferred. This bus shall be equipped with an internal wheel chair lift and the capability to transport two (2) wheel chair bound students. The contractor shall provide maintenance support for the internal wheel chair lift and ensure the lift meets all Japanese safety laws.

2.2.2 Micro Bus. Seating capacity without jump seats for 18 passengers or 22 to

24 passenger capacity; 22 or 24 passenger is preferred.

2.2.3 School Bus. Inter-City style bus with seating capacity for 44 passengers or

53 passenger capacity; 53 passenger is preferred.

2.2.4 Two/Four-Wheeled Drive. Minimum two-wheeled drive micro-buses.

However, four-wheeled drive buses for Misawa are preferred.

2.2.5 Tour Bus. Touring bus style with seating capacity for not less than 46 passengers. Touring style bus designed for transporting passenger safely and comfortably over long distances (>8 hour travel) with seating capacity for not less than 46 passengers. Bus shall be capable of storing both light over-head storage and heavy/bulky cargo (example: sports equipment, luggage, musical instruments) within the chassis of the bus.

2.2.6 Delivery. Buses shall be delivered for use at the beginning of the performance period. The contractor shall provide a bus inventory at the beginning of the performance period, including future inventory changes as required. Reference Technical Exhibit 1 (D) for Delivery Location Addresses and Technical Exhibit 5, Bus Inventory.

2.3 Maintenance Requirements.

2.3.1 The contractor shall provide all labor, materials, parts, tools and equipment necessary to perform all maintenance required to ensure safe operability of all leased buses. The lease price shall include all required routine service and maintenance, to include maintenance and repair for normal wear and tear, as well as, repairs for which the Government is not liable.

The contractor is responsible for providing pick-up and delivery to/from Government facility/possession and maintenance facility of all buses that require maintenance and repair services. The contractor may be required to provide comparable replacement buses within a reasonable time or as agreed for all maintenance, repairs, and/or recalls due to extended/delayed service times.

2.3.2 The contractor shall provide an initial Scheduled Maintenance Plan identifying the frequency and forms of preventative maintenance to be performed by bus type to the COR within 30 days of the contract award, and prior to 31 August of each optional year. Schedule updates shall be provided as required. The Maintenance Plan shall include, as a minimum, the date, time, and DoDEA license plate number of each bus scheduled for pick-up and delivery, and maintenance to be performed. Contractor personnel is authorized to drive Government plated buses strictly for the performance of contract requirements, i.e. maintenance, relocation of buses, as required. The contractor shall ensure all vehicle operators meet all local GOJ licensing requirements. Actual maintenance performed shall be documented upon completion in accordance with paragraph 2.3.3 below.

2.3.3 Scheduled Maintenance. Scheduled maintenance are, but not limited to those services performed on a periodic basis such as, oil and filter changes, tire rotation, tune-ups, replacement of hoses and belts, brake service in accordance with industry standards. All scheduled maintenance shall be completed within three (3) working days of taking possession of the school bus unless a longer period is authorized by the Contracting Officer/COR. The contractor shall coordinate the pick-up of buses with the COR. The contractor will be required to sign a hand receipt for all buses that are turned over to the company.

2.3.4 Unscheduled Maintenance. Unscheduled maintenance are those services required to bring the leased bus back within operational and safety standards at the contractor’s cost and shall be included in the lease price such as, but not limited to the following list/example of services/repairs:

a. Rust/corrosion repair

b. Correcting seatbelt malfunctions

c. Replacing failed components (due to wear and tear)

d. Replacement/repairs due to normal wear and tear

e. Repairing flat tires

f. Replacing brake pads

g. Replacing broken or burned out head lights, brake lights

2.3.5 Corrective Maintenance. Corrective maintenance are those services required for which the Government is at fault/liable such as due to Operator Error, Accidents, Vandalism, Natural Disasters, and Unforeseen Events (within reason) to bring the bus back within operational safety standards. The following list is examples but not limited to only these types of situations in which the Government will pay:

a. Repair expense incurred as a result of a vehicle accident

b. Repair expense incurred as a result of operator’s error

c. Repair expense incurred as a result of acts of vandalism

d. Maintenance expenses caused by intentional or accidental errors, breach of contract, natural disaster and other force of nature

e. Expenses caused by the carelessness or misuse on the part of the customer (battery run down due to the light left turned on, damage of tire wheel suspension after running on to the curb, etc.)

f. Repair of windshields or other glass (i.e. chips, cracks, etc.)

g. Compensation for unusable buses.

2.3.5.1 The Contractor shall perform corrective maintenance and/or repairs at a fair and reasonable cost to the Government.

2.3.6 Repairs. The contractor shall keep the buses in good repair, condition, and working order and shall furnish any and all labor, parts, mechanisms, and devices required to keep the buses in good mechanical working order. The contractor will be compensated for the actual or estimated cost, as determined equitable by the Contracting Officer Representative (COR) if the cost is below the micro-purchase threshold or the Contracting Officer, for repairs resulting from loss or damage due to causes for which the Government and authorized personnel are responsible. The contractor is responsible for all loss or damage caused by the negligence of its agents or employees when buses are in the contractor’s possession. Extended repair times/delays beyond 3-days may require a comparable replacement bus immediately or as agreed, at no additional cost to the Government.

2.3.7 Repair Cost Estimates. When the government is liable for the repair for purposes of corrective maintenance, the Contractor shall provide the COR with a cost estimate prior to beginning any corrective maintenance repair work. The estimate shall list as separate line items: costs for parts, consumables, and labor. Technical Exhibit 6, Bus Repair Cost Estimate.

2.3.7.1 The estimate shall clearly state how many hours of labor will be required to perform the repair. The Contracting Officer/COR will determine if the repair costs on the estimate are fair and reasonable. Repair work shall only begin after approval from the COR if under the micro-purchase threshold or the Contracting Officer.

2.3.8 Payment for Repairs. Payment for repairs (as per 2.3.7) will typically be made under the contract’s designated repair CLIN. This repair CLIN is not to be used for repairs which are otherwise covered by or are the responsibility of the contractor in accordance with the terms of this contract.

2.3.9 No Cost to Government for Repair of Defects. All repairs to correct faults covered by warrantee, or stemming from manufacture’s defects or errors may not be charged to the repair CLIN and will be made by the Contractor at no cost to the Government.

2.3.10 Bus Maintenance Records. The contractor shall document and maintain an individual maintenance record for all leased buses provided in accordance with this PWS. The contractor shall make these records available, in English to the government with 2 day advance notice.

2.3.11 Local Contact Information. The Contractor shall provide the names and telephone numbers of local contract personnel who are to be contacted for scheduled, unscheduled, and emergency work to the COR at the beginning of the performance period. Technical Exhibit 7, Local Contact

Information.

2.3.12 Estimated Usage. Reference Technical Exhibit 1E, for an Estimated Kilometer Report pertaining to bus usage.

2.4 Emergency Services.

2.4.1 Road Side Service. In the event of bus breakdowns, the contractor shall make available road side assistance within two (2) hours of being notified by the COR.

2.4.2 Towing. The contractor shall be responsible for providing 24-hour towing service for buses unable to be repaired by road side service. Towing due to breakdowns shall be at no cost to the Government.

2.5 General Bus Requirements.

2.5.1 Buses shall comply with all applicable Government of Japan laws, vehicle/bus, safety and maintenance requirements.

2.5.2 Manufacture Recalls. The Contractor shall upgrade or replace buses in the event of any manufacture recalls due to failure and/or defect at no additional cost to the Government.

2.5.3 Body. The body shall have sides of the full-skirted type, shall present a generally symmetrical appearance, shall effectively exclude engine fumes and exhaust gases from the bus interior, and shall provide safe and comfortable transportation for passengers and driver. The bus body shall have well maintained exterior free of physical damage and rust. The contractor will maintain the exterior finish by ensuring the bus is painted, clear coated and polished finished to an acceptable level. Worn out water prevention sealant shall be replaced as necessary to prevent leaks within the driver’s or passenger compartment.

2.5.4 Rust Proofing. The contractor shall incorporate corrosion detection, treatment, and control program as part of the maintenance program.

2.5.5 Controls and Operating Mechanisms. All controls, operating mechanisms and doors shall be located for right hand drive. Controls shall be complete and conveniently operable by the driver when in a seated position.

2.5.6 Accessories. As a minimum, each school bus shall be equipped with the following accessories: interior lighting, driver’s sun visor, interior rear view mirrors (minimum 11” long x 5” wide), front and rear bumpers, spare tire (for each type of tire) and wheel/rim (for each type of wheel/rim), tire wrench, inspection hammer, jack and tool kit, highway warning kit, mounted 5 lb. multi-purpose dry chemical fire extinguishers with pressure gauges, driver viewable back-up camera for tour bus and school bus.

2.5.7 Passenger Seating. Seats shall be bench or equivalent type capable of seating two adults or three small children. Distance between the front edge of the seat and the seatback immediately in front shall be a minimum of 10” to allow for ample legroom. The width of the aisle shall be a minimum of 21”. The back of the seatback and top of the seat shall be padded with no handles. In the event of sudden stops, padded protection must be provided for passengers seated in the first row of bench seats. Rows of seats should not be elevated in comparison to each other and maintain one constant height on the same plane. No jump seats shall be installed. Seating installed over wheel wells may be slightly elevated. The seats must conform to all Japanese safety standards for vehicles whose main purpose is to transport school age children. The buses shall not have armrests, jump seats or ashtrays. Tour buses older than 5-years may have armrests on the aisles and window side of the seats.

2.5.8 Seat Belts. All buses shall be equipped with seat belts for all seats

(including the seat located at the emergency exit). The seat belts must be capable of properly securing child safety restraint systems (CSRS) so that the device does not shift while the vehicle is conducting normal operations, during accidents, and during evasive driving maneuvers. All seat belts must comply with Japanese laws for properly securing passengers and CSRS and be easy to use and adjust. The driver’s seat belt shall be the 3 point Emergency Locking Retractor type.

2.5.9 Passenger Service Door/Entrance Way. Service door must be air/power operated by the driver. No automatic sensory system but a manual process in which the driver controls opening and closing of the door. The door must be designed not to remain closed in the event a person is trapped by the door during closing. The hand rail to exit and enter the bus must be positioned and angled to allow for small children to maintain a grip on the rail at all times when entering and exiting the bus. The steps leading up the bus must be covered with a non-skid surface.

2.5.10 Plastic Passenger seat covers. Clean, serviceable, clear plastic seat covers shall be installed on all passenger seats.

2.5.11 Passenger Floor. Vinyl (or equivalent) floor mat, non-slip type. Carpet is not acceptable flooring.

2.5.12 Exhaust Emission and Noise Level. All buses shall comply with Japanese domestic safety exhaust emission/air pollution controls and noise level control requirements.

2.5.13 Fuel Tank (for Tour Buses). The contractor shall provide buses with a range of not less than 750 kilometers (one-way) under normal driving conditions.

2.5.14 Steering. Manufacturer’s standard power steering shall be furnished with controls on the right side of the vehicle.

2.5.15 Tires. Manufacturer’s standard “All Season” tires conforming to the bus size. The contractor shall replace defective tires and tires exceeding normal wear and tear at no cost to the Government in accordance with paragraph 2.3.3.

2.5.15.1 Snow Traction Devices. The contractor shall equip all school bus types within mainland Japan with snow traction devices such as tire chains or equivalent device.

2.5.15.2 Snow Tires: The contractor shall provide “studless” winter snow tires for all buses assigned to Misawa and all tour buses assigned to all locations in Japan under this contract.

2.5.15.2.1 All “studless” winter snow tires will be rotated out for seasonal tires as requested by the COR and stowed within the contractors facility.

2.5.15.3 All-season tires shall be installed not later than the 15th of April each calendar year and stow the exchanged stud less snow tires within their facility

2.5.16 Turn Signal and Emergency Warning Lamps. All Buses shall be equipped with four flashing amber signal lamps mounted on the front and rear of the school bus.

2.5.17 Emergency Exit. Emergency exits shall be provided and identified in the English language. A warning buzzer shall sound whenever the emergency exit is opened.

2.5.18 Curtains. The Contractor shall provide clean, serviceable curtains on each passenger window for all school and tour buses. Curtains shall be of a material to deflect direct sunlight and provide privacy.

2.5.19 Under View Mirrors. On all inter-city style 44 and 53 passenger school buses, the driver’s mirrors must provide full visibility to the front and sides of the school bus. Three way vision under view mirrors is preferred.

2.5.20 Interior and exterior Signage. Buses shall be furnished with interior and exterior warning signage. Technical Exhibit 3 and 4, All school buses shall be furnished with two exterior signs and signs to indicate the vehicles are a school bus. The signs shall be bilingual (English and Japanese). The lettering, shape, and color of the signs shall be in compliance with technical exhibit 3 and 4. The first sign shall be placed at the front of the bus and the second sign shall be placed at the rear. Mechanical or electronic signs are acceptable. Framed warning signage shall be prominently posed within the interior of all tour buses. For Microbuses which the design does not allow marking as discussed, the use of magnetic signage is acceptable.

2.5.21 License Plate. The Contractor shall provide and install two white (Japanese standard sized) license plates per vehicle. Technical Exhibit 2, DoDEA License Plates. The contractor shall replace defective and/or worn license plates at no expense to the Government.

2.5.22 Windows. Passenger windows, if operable, shall not open more than 6 inches (15.20cm), excluding the window at the driver’s seat.

2.5.23 Window Tint. Windows for tour buses shall be tinted for the purpose of shielding passengers from direct sunlight. Window tint for school buses is preferred but, optional.

2.5.24 Batteries. Heavy duty batteries shall be installed on each school bus.

2.5.25 Brakes. The Contractor shall equip all buses with, at a minimum, anti-lock brake.

2.5.26 AC/Heater/Defroster. Adequate size and capacity to provide a comfortable temperature throughout the bus during hot or subfreezing weather.

2.5.27 Power Receptacle . This accessory will be used for charging equipment such as cellular phones.

2.5.28 Radio. Minimum AM/FM/CD with microphone.

2.5.29 Entertainment System for Tour Buses. Tour Buses shall have a functional entertainment system with microphone.

2.5.30 DVD Players for Tour Buses. Multi-system DVD player capable of playing

DVDs.

2.5.31 Video Monitors for Tour Buses. The DVD system shall be clearly visible throughout the bus.

2.5.32 Navigator for Tour Buses. Standard Vehicle navigation system for

Japanese driver’s use

2.6 Winterization. The Contractor shall equip all buses delivered to Misawa, Japan and all tour buses for all locations with Manufacturer’s standard winter auxiliary equipment for that type of bus or meet the minimum requirement below for tour buses. These measures shall be accomplished not later than 15th of November of each option year.

The Contractor shall equip all tour buses regardless of location with a winter auxiliary equipment package. This is not applicable for the buses over 5-years old.

As a minimum, the buses shall be equipped with:

2.6.1 Interior heaters capable of achieving and maintaining 20 degrees C in the passenger compartment within 20 minutes of engine startup while operating the bus at city traffic speed, when the exterior temperature is as low as of minus 10 degrees C.

2.6.2 Defrosting and air circulation capability to keep interior windows generally free of ‘fogging’ while carrying a full load of passengers.

2.6.3 Batteries capable of starting the bus during normal operations when the ambient temperature is as low as minus 10 degrees C.

2.6.4 Windshield wipers that are not hampered by snow and slush.

2.6.5 High-powered fog lamps are required in the front of the buses.

2.7 Stop Arms. All schools buses will be equipped with stop arms that will extend from the driver’s side of the bus activated by the driver while loading and unloading students. 2.7 is hereby deleted.

3.0 GOVERNMENT-FURNISHED PROPERTY

3.1 The following Government Furnished Property (GFP) will be provided for school and tour buses (as applicable) at the Government’s expense.

3.1.1 Digital Video Camera. A total of 448 digital video cameras will be provided.

3.1.2 Digital Video Recorder. A total of 112 digital video recorders will be provided.

3.1.3 Automated Vehicle Locator. A total of 112 automated vehicle locators will be provided.

3.1.4 School Bus Route Signs. A total of 310 route sign signs will be provided.

3.1.5 Fuel: The Government shall provide all fuel required to provide service.

3.1.6 Stop Arms. The government will furnish stop arms for all school buses.

3.1.7 Drivers: The government will operate the buses using Japanese licensed drivers with the proper endorsements.

3.1.8 Parking: The Government shall provide adequate parking at each location for bus parking.

3.1.9 Child Safety Restraint Systems (CSRS) – as required by COR

3.1.10 DVD Player The Government will provide the DVD players and the contractor shall install this equipment.

3.2 Installation of Government Furnished Equipment/Property (GFE/GFP). The contractor agrees to allow the government to install the Government-Furnished Equipment/Property on leased buses under the contract.

3.3 The Government throughout the life of this contract may require additional government furnished property to be installed on the buses. All additions and deletions of GFE/GFP will be coordinated. All changes shall be incorporated into the contract by modification

4.0 DELIVERABLES.

4.1 Delivery. Buses furnished hereunder shall be delivered for immediate use at the start date of the beginning of the period of performance. Buses and furnished accessories shall comply with all Japanese motor vehicle laws and safety standards in effect on the date of manufacture. Reference Technical Exhibit 1D for delivery locations. The Government will provide the contractor with a reasonable grace period of 120-days (or as proposed) to obtain/manufacture additional buses as necessary to fulfill the projected increases in bus requirements for any periods (if exercised) beyond the base year.

4.2 Bus Inventory. The contractor shall furnish an inventory listing with bus identification information as per Technical Exhibit 5, Bus Inventory.

4.3 Repair Cost Estimates. The Contractor shall provide the COR with a cost estimate prior to beginning repair work IAW para. 2.3.7. Reference Technical Exhibit 6, School Bus Repair Cost Estimate.

4.4 Local Contact Information. The Contractor shall provide (at the beginning of the performance period) to the Contracting Officer’s Representative (COR) and the U.S. Government representative at each of the delivery locations the name and telephone number of local contract personnel who shall be called for scheduled, unscheduled, and emergency work. Reference Technical Exhibit 7 , Local Contact Information.

4.5 Contractor Quality Control Plan. Within 15 calendar days of the contract award, the Contractor shall provide to the Contracting Officer’s Representative (COR) a Quality Control Plan (QCP) that adequately addresses how the Contractor plans to evaluate and maintain an Acceptable Quality Level (AQL) for services described within the PWS. Evaluation of the Quality Control Plan shall be conducted on an as needed basis or upon request by the Government.

4.6 Maintenance Schedule. Within 30 days of the contract award, the Contractor shall provide the COR a scheduled maintenance schedule in English. The maintenance schedule shall comply with the bus warranty, Japanese laws and regulations and Japanese safety standards. All preventative maintenance will be scheduled not to conflict with the Government’s operational commitments. Prior to implementation, the schedule must be approved by the COR.

4.7 Maintenance Report. The Contractor shall submit to the COR a monthly report by the 5th of every month, detailing all actual maintenance work performed on each bus. This report shall include, but not be limited to, parts, fluids, and consumables replaced, systems inspected, and items projected to be replaced during the next maintenance cycle.

4.9 Deliverables Summary

Document Submit To Due Applicable PWS Section

Bus Inventory CO/COR At the beginning of the performance period.

4.2

Repair Estimate CO/COR Prior to Repair 2.3.7 & 4.3 Local Contact Information COR At the beginning of the performance period.

4.4

Quality Control Plan (QCP) CO/COR Within 15 days after contract 4.5 QCP Evaluation CO/COR As Needed/Requested 4.5 Maintenance Schedule COR Within 30 days of the contract award 4.6

Maintenance Report COR Not later than the 5th of each 4.7 Manpower Report http://www.ecmra.mil/ Not later than 31 Oct 2013 4.8

5.0 QUALITY CONTROL

5.1 Performance standards. The contractor shall provide bus

lease services in accordance with the performance standards identified in the Performance Objectives table below and commonly used commercial practices.

5.2 Acceptable Quality Level (AQL). The AQL is the minimum level of quality that the contractor is expected to meet. Deviations from the AQL are permitted as identified in the Performance Objective table below.

Performance Objectives

5.2 Government Surveillance. The Government will use performance based contracting standards to evaluate all items within the performance objective table. This procedure will allow the Government to reduce the scope of its evaluations as a result of quality Contractor performance, or increased evaluations in cases where the Contractor has performed poorly. The Government reserves the right to modify performance objectives during the life of the contract, in order to ensure that the right outcomes are being assessed and that performance objectives are appropriate. Any changes will be accomplished via a bilateral modification.

Required Service

Standard Acceptable Quality Level

Max Degree of Deviation from

AQL

Method of Surveillance

Deduction

PO-1 Buses Delivered and Serviceable IAW

PWS

1) Proper quantities of long-haul buses at locations

2) Buses shall meet Government of Japan standards, remain free of defects, and be serviceable

100% of the time

No Deviations Monthly

Customer Complaint

0.03 % of the monthly price of Bus lease and maintenance CLIN for each bus per day not delivered, defective or non- PO-2 Reports IAW Para.

4.6 & 4.7

1) The contractor has an up to date scheduled maintenance plan provided within 30 days after contract award

2) The Contractor documented all scheduled and unscheduled maintenance and has submitted a timely report/record of maintenance (NLT the 5th of every month).

98% of reports are up to date, all scheduled/ unscheduled maintenance is sufficiently documented, and provided timely

Not more than 2% of reports are untimely

Biannually

Monthly

To be negotiated

PO-3

Scheduled Maintenance Performance IAW para. 2.3.3

All scheduled maintenance has been completed

98% of scheduled maintenance completed satisfactorily

Not more than 2% of scheduled maintenance is incomplete

Biannually

Customer Complaint

To be negotiated

PO-4

Unscheduled Maintenance IAW para. 2.3.4

Buses are returned within 3 days or as agreed with problem(s) corrected and meet safety standards. A comparable replacement bus was provided as necessary.

98% of unscheduled maintenance completed satisfactorily

Not more than 2% of unscheduled maintenance is incomplete

Periodically

PO-5 Repairs IAW para. 2.3.6

Buses are repaired and returned within 3-days or as agreed in working order. A comparable replacement bus was provided as necessary.

98% of repairs are completed satisfactorily

Not more than 2% of repairs are completed unsatisfactorily

PO-6

Emergency Services IAW para. 2.4

The contractor provided roadside service within 2-hours or as agreed and/or towing within a reasonable time for repairs and return to service

98% of emergency services are completed timely and/or satisfactorily

Not more than 2% of emergency services are untimely and/or unsatisfactorily

5.3 Unacceptable Performance. The COR will notify the Contractor in writing in case of unacceptable performance. Unacceptable performance that was properly identified to the Contractor by the COR is defined as services not being accomplished/corrected properly and/or in a timely manner. When the contractor’s performance is unacceptable, the contractor shall respond to a “Contract Discrepancy Report” (CDR) when provided by the COR. The CDR will require the Contractor to explain, in writing, the cause of the discrepancy and the corrective action taken to obtain an acceptable level(s) of performance. Unacceptable performance that is corrected properly and in a timely manner will not result in a payment deduction. For non time-sensitive defects, the Contractor will be provided three working days or a reasonable time after notification to correct the defective performance. The contractor may be allowed a 2-hour or reasonable response time for time sensitive defects.

5.3.1 Definition of “ Services”. “Services”, as used in this section, includes the services performed, workmanship, and material furnished or used in the performance of this Contract. The Contractor shall maintain buses in a satisfactory operating condition to ensure detection and correction of developing failures either before they occur or before they develop into major defects.

5.4 Remedies. The Government reserves the right to seek remedies in accordance with 52.212-4(a) Inspection/Acceptance for performance that falls below the acceptable performance levels. Consideration will be based on the extent of damages (costs for extra bus rental, time, etc.) caused by the contractor’s performance falling below the standard.

5.5 Government Actions in case of Contractor Non-Performance. If any of the

Services do not conform to Contract requirements, the Government may (in ascending order of severity):

5.5.1 Require the Contractor to perform the services again in conformity with

Contract requirements, at no additional cost to the Government.

5.5.2 Require the Contractor to take necessary action to ensure that future performance conforms to Contract requirements.

5.5.3 Reduce the Contract price to reflect the reduced value of the services performed.

5.5.4 By contract or otherwise perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service.

5.5.5 Terminate the Contract for Default.

5.6 Quality Control Actions by the Contractor.

5.6.1 Contractor Quality Control Plan. The contractor shall develop and maintain a Quality Control Plan (QCP) that adequately addresses how the

Contractor plans to evaluate and ensure an acceptable Quality Level (AQL) for services described within the PWS. Reference para. 5.0. An internal evaluation of the QCP shall be conducted as needed or upon request.

5.6.2 Contractor Inspections. The Contractor shall develop, maintain, and document an inspection system acceptable to the Government covering the services under this Contract.

5.7 Quality Assurance Actions by the Government.

5.7.1 Government Inspections. The Government has the right to inspect and test all services called for by the Contract, to the extent practicable at all times and places during the term of the Contract. The Government shall perform inspections and tests in a manner that will not unduly delay the work.

6.0 DISINCENTIVES

6.1 Negative Incentives: The contractor may maximize profit under a fixed price contract through effective performance or have payments reduced because of failure to meet the performance standards. The Government may assess a standard deduction of 6% for Performance Objective (PO-

1) of the affected lease and maintenance CLIN per each bus not delivered (missing), defective or non-operational.

TECHNICAL EXHIBIT #1

Workload Estimate A

Period of Performance – Base Year and Option Year One

A. Workload estimates for various buses with maintenance required.

Bus Locations/Quantities/

Bus Type Atsugi Misawa Sasebo Yokosuka Yokota Iwakuni Zama Okinawa Totals:

Micro Bus – 14 or 17/20 Passengers

0 1 0 1 2 0 0 3 7

Micro Bus - 18 or 22/24 Passengers

2 0 6 2 2 2 1 10 25

School Bus – 44/53 Passenger

3 9 9 26 17 2 6 0 72

Tour Bus - 46 Passenger

0 2 1 0 2 1 2 0 8

Totals: 5 12 16 29 23 5 9 13 112

Note: The Government reserves the right to rotate buses between locations based on student enrollment fluctuations

Workload Estimate B

Period of Performance – Option Two.

B. Workload estimates for various buses with maintenance required.

Bus Locations/Quantities

Bus Type

Atsugi

Misawa

Sasebo

Yokosuka

Yokota

Iwakuni

Zama

Okinawa

Totals:

Micro Bus – 14 or 17/20 Passenger

School Bus 44/53

Tour Bus –

Note: The Government reserves the right to rotate buses between locations based on student enrollment fluctuations

Workload Estimate C

Period of Performance – Option Three and Four

C . Workload estimates for various buses with maintenance required.

Bus Locations/Quantities

Bus Type

Misawa

Sasebo

Yokosuka

Yokota

Iwakuni

Zama

Okinawa

14 or 17/20

School Bus – 44 or 53

Tour Bus – 46 Passenger

Note: The Government reserves the right to rotate buses between locations based on student enrollment fluctuations.

D. Delivery Location Addresses

STO

APO/FPO address

ADDRESS

Zama High School

Unit 45005

APO AP 96343-0005

Attn: Christopher Smith

Zama American High School, Beigun Jutaku 913 Beigun Camp Zama Kichi-nai Zama-shi Kanagawa-ken 228-0027

Attn : Christopher Smith (Zama STO)

Misawa Misawa STO Unit

APO AP 96319

Attn : Chris Zeitvogel

Misawa STO, Building# 740 Edgren High School Misawa Kichi-nai 64 Hirahata Misawa-shi Aomori-ken 033-0012 Attn : Chris Zeitvogel

Sasebo Sasebo STO

PSC 476 BOX 91

FPO AP 96322

Attn : Carolyn Nocon

Sasebo STO, Building# PW47 Room 202 Beigun Sasebo Kichi-nai Hirase-machi Sasebo-shi Nagasaki-ken 857-0056

Attn : Carolyn Nocon

Yokosuka Yokosuka STO

PSC 473 BOX 96-131

FPO AP 96349-0096

Attn : Mike Frechette

Yokosuka STO, Building# B39A, Room 216B Beigun Yokosuka Kichi-nai 1-Banchi Tomari-cho Yokosuka-shi Kanagawa-ken 238-0001

Attn : Mike Frechette

Yokota Yokota STO

Unit 5232

APO AP 96328-5232

Attn: Milton Colon

Yokota STO, Building# 4330 Beigun Yokota Kichi-nai Fussa-shi Tokyo-to 197-0001

Attn : Milton Colon

Iwakuni Iwakuni STO

PSC 561 BOX 1874

FPO AP 96310-0029

Attn: Roy Williams

Iwakuni STO, Building # 555 Beigun Iwakuni Kichi-nai 2-chome Misumi-cho Iwakuni-shi Yamaguchi-Ken 740-0025

Attn:Roy Williams

Zama Zama High School

Unit 45005

APO AP 96343-0005

Attn: Christopher Smith

Zama American High School, Beigun Jutaku 913 Beigun Camp Zama Kichi-nai Zama-shi Kanagawa-ken 228-0027

Attn : Christopher Smith

Okinawa Okinawa STO Unit 35007 BOX 0031

FPO AP 96373-0031

Attn: Michael Rivera

Okinawa STO, Building# 5821 Camp Foster, Chatan Okinawa 904-0000

Attn: Michael Rivera

E. Japan district’s Estimated Kilometers Report as of 30 July 2012

Location Daily Commute Kilometers Per

Day

Daily commute kilometers Per School Year

School Trips Kilometers Per School Year

Total Kilometers

Atsugi 153.9 km 28,158.4 km 3,387.1 km 31,545.5 km

Misawa 738.6 km 135,154.4 km 59,354.8 km 194,509.2 km

Sasebo 614.8 km 112,515.5 km 47,580.7 km 160,096.1 km

Yokosuka 1,153.6 km 211,099.4 km 70,161.3 km 281,260.7 km

Yokota 681.1 km 124,646.6 km 86,290.3 km 210,936.9 km

Iwakuni 93.6 km 17,119.4 km 14,419.4 km 31,538.7 km

Zama 944.5 km 163,169 km 110,451.6 km 283,298.1 km

Okinawa 640.3 km 117,179.0 km 0.0 117,179.0 km

Totals: 5,020.3 km 918,719.0 km 391,645.2 km 1,310,364.2 km

TECHNICAL EXHIBIT #2

DoDEA License Plates

DODEA-Pacific

XXXXX

FOR OFFICIAL USE ONLY

TECHNICAL EXHIBIT #3

Sample DoDEA Destination Signage (School Bus-A and School Bus-B)

a. Destination Sign #1.

CURRICULAR

b. Destination Sign #2.

CO-CURRICULAR

c. Destination Sign #3.

OUT- OF SERVICE

d. Destination Sign #4.

SPECIAL

e. Destination Sign #5.

SCHOOL BUS

f. Destination Sign #6.

ACTIVITY BUS

TECHNICAL EXHIBIT #4

Sample DoDEA Interior and Exterior All School and Tour Bus Signage

a. Interior Sign #1.

WARNING

ALL PASSENGERS WILL REMAIN

SEATED AND QUIET AT ALL TIMES

b. Interior Sign #2.

ALL PASSENGERS ARE RESPONSIBLE

FOR CARE AND COLLECTION OF PERSONAL BELONGINGS

c. Interior Sign #3.

NO SMOKING/EATING/DRINKING

d. Exterior Sign #1.

SCHOOL BUS

CAUTION

TECHNICAL EXHIBIT #5

Bus Inventory

DoDEA BUS INVENTORY

Chassis Number

Make

Model

Year

Nomenclature

DoDEA License

Assigned Location

TECHNICAL EXHIBIT #6

Bus Repair Cost Estimate

BUS COST ESTIMATE

Chassis

Make

Model

Year

Nomenclature

License

Assigned Location

Work Description

(Parts/Consumables/Labor) QTY Unit

Price Estimate

Cost

Total:

TECHNICAL EXHIBIT #7

Local Contact Information

LOCAL CONTACT INFORMATION

Point of Contact

Servicing

Dealer

Mailing Address

Telephone Number

Transportation Office