26QE046_QA_060126.pdf

Question # Questions Answers 1 Please confirm whether the solution must integrate with both Schoology and Google Classroom, or whether Schoology/ClassLink is the primary required integration and Google Classroom compatibility is supplemental. The PWS references Schoology, Google Classroom, and ClassLink?

DOWEA request the following: schoology for students, google classroom for teachers, classlink for rosters

2 Please identify the required integration standard for LMS launch and assignment delivery.

DOWEA will upload LMS for teachers

3 Is grade passback required for assignments, quizzes, or assessments?

Not required but acceptable.

4 Please clarify whether QTI conformance is mandatory for all assessments or only for assessments imported into the LMS.

No.

5 Please confirm the authoritative SSO pathway. (ClassLink, Google, Azure, etc.); (2) supports Oauth 2.0, Security Assertions Markup Language (SAML) for integration with Azure, or Google; and (3) authenticates using Azure Active Directory (AD) or Google AD. Authenticates using Azure Active Directory (AD) or Google AD.

6 Will DoWEA provide all roster data through ClassLink/OneRoster, or must the contractor also support flat-file, REST API, and SFTP integration methods?

Yes.

7 Is the contractor expected to support student-created video file uploads, storage, review, and/or submission within the platform?

No.

8 Please clarify whether the requirement is for Video Communications I only, or for a full 3-year Video

Communications pathway.

This requirement is for Video Communications I.

9 Please confirm whether the Government anticipates one award or multiple awards.

The government will be making one award.

10 How should vendors count licenses for highly mobile students?

The number of students will be one number at beginning of school each student license for one student

11 Can licenses be reassigned when a student transfers, withdraws, or completes the course, or must each student retain a license for the full contract year?

Licenses will be reassigned when a student transfers, withdraws, or completes the course and DOWEA shall retain each license for the full year of the contract.

12 Will the Government provide Adobe Premiere Pro licenses separately, or is the contractor expected to include any Adobe software access as part of the proposed solution?

DOWEA will receive Adobe Premiere Pro separately.

HE125426QE046 Video Courseware

13 The requirement references Adobe Certified Associate for Premiere Pro. Please confirm whether alignment to the current Adobe Premiere Pro certification objectives is acceptable if the certification name or exam branding has changed.

Yes it is acceptable.

14 Please clarify whether vendors must price strictly by the provided CLIN structure or may submit a commercial pricing model that maps to the CLINs.

Quote shall provide pricing for the CLIN structure provided

15 Please clarify the intended ordering cadence under the IDIQ.

DOWEA intends to place an order at the beginning of the school year for the total amount of license needed for the contract year.

16 Base-year technical support is listed as 12 months, but the delivery schedule appears to run from 24 Jun 2026 to 23 Apr 2027. Please confirm whether this should instead run through 23 Jun 2027.

The correct dates are 24 Jun 2026 to 23 Jun 2027

17 For “Professional Learning” priced at 3 each annually, what does “each” represent?

The each represent the DOWEA regions

18 Please clarify whether student email addresses may be used for login or rostering.

Students emails will be used.

19 Please confirm whether all contractor and subcontractor personnel with potential access to

DoWEA data must be U.S. citizens, including cloud support personnel, helpdesk personnel, and third-party security testers.

Yes.

20 Please clarify what documentation is required to verify U.S. citizenship, privacy training, and annual privacy compliance.

Provide valid documentation to COR to meet requirement. Provide copies of the certificates of completion to the COR which can be audited at any time by the

Chief Information Security Officer (CISO) or his/her designee. DoWEA reserves the right to ask for further verification data in order for DoWEA to comply with

DoD’s evolving privacy mandates.

21 Please clarify the intended scope of Government data rights

The Government shall retain ownership of all Government data provided to the Contractor. Government data means any information, document, media, or machine readable material regardless of physical form or characteristics, that is created or obtained by the Government in the course of official Government business. The Government shall also retain ownership and copyright of all works or a compilation of works first produced, created, or generated by the

Government (to include student use) in the performance of a contract (special works), and holds unlimited rights in such special works. Any contractor use of

Government data or special works for other than contract performance requires the contracting officer’s permission.

22 Please clarify the extent to which DoWEA must be able to download instructional resources.

DOWEA shall be allowed to download resources via PDF files.

23 Please clarify the applicable technical support response standard. PWS 2.2.1 references support within one business day, while the Performance Requirement Summary requires acknowledgment within two hours, 90% resolution within one business day, and remaining resolution within five business days.

Contractor shall Acknowledge within two hours of the support request. The contractor shall follow up in 24-48hrs with an update. The contractor shall have resolution complete within 5 days.

24 Do the two-hour acknowledgment and one-business-day resolution requirements apply only during the contractor liaison’s stated availability window, or across all DoWEA regional operating hours?

Hours are Eastern Standard Time (EST)

25 Please clarify the correct normal business hours for Europe. PWS 3.4.2 appears to list two different

Europe time windows: 1300–2100 EST and

0200–1000 EST.

Hours are Eastern Standard Time (EST)

26 Please confirm whether support hours should be based on Eastern Standard Time year-round or

Eastern Time, including daylight saving time adjustments.

Hours are Eastern Standard Time (EST) day light

27 Please define “unscheduled downtime” for the 24/7/365 availability standard. For example, does it include third-party cloud outages, planned emergency security patches, LMS outages, SSO outages, or degraded performance?

DOWEA shall receive notification in advance.

28 Please specify required advance notice for scheduled downtime and whether preferred maintenance windows exist for global DoWEA operations

DOWEA shall receive notification in advance.

29 The PWS requires access within three business days after receipt of the initial delivery order, but also requires a post-award conference within five business days and an IT meeting within ten business days. Please clarify whether full production integration is required within three business days or whether initial access may precede final SSO/LMS integration.

Full production integration is required within three business days.

30 Please clarify whether simulations, concept reviews, and recommended project assignments are mandatory minimum requirements or examples of desired instructional features.

Are to be made available by the contractor.

31 Please clarify whether formative and summative assessments are mandatory, as the evaluation factor references them, but the PWS describes tests/quizzes and project ideas more generally.

Are not Mandatory.

32 Please clarify whether Section 508 remediation, if required after Government testing, must be completed before award, before acceptance, or within a post-award cure period.

Must be completed before award.

33 Please clarify the treatment of Technical Subfactor

1. The instructions describe Subfactor 1 as pass/fail, but the evaluation section also states that all Technical Capabilities subfactors are of equal importance.

It is of equal importance as if failed the submission will be deemed non responsive. Passing this is as important as all other sub factors.

34 Can the vendor receive forward notice of technical review schedule for demo account activation prior to evaluation?

No

35 Do you have a description of the course you are seeking resources for?

Course Description can be found here https://www.dodea.edu/curriculum/career-technical-education/clusters/video-communications https://www.dodea.edu/curriculum/career-technical-education-cte https://www.dodea.edu/curriculum/career-technical-education-cte https://www.dodea.edu/curriculum/career-technical-education-cte

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