22R2002_0001_PWS.pdf

PERFORMANCE WORK STATEMENT

Student Transportation Services

West Point–DoDEA Americas- Mid-Atlantic District

Department of Defense Education Activity

4800 Mark Center Drive

Alexandria, VA 22350

PERFORMANCE WORK STATEMENT

FOR

West Point Student Transportation Services

1. General Information and Scope of Work.

1.1 The Department of Defense Education Activity (DoDEA) is a Federally operated school system, responsible for planning, directing, coordinating, and managing pre-kindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD). DoDEA is globally positioned, operating 181 accredited schools in 8 districts located in 12 foreign countries, 7 states, Guam, and Puerto Rico. DoDEA employs approximately 15,000 employees who serve more than 78,000 children of active duty military and Do.D civilian families. DoDEA is committed to ensuring that all school-aged children of military families are provided a world-class education that prepares them for postsecondary education and/or career success and to be leading contributors in their communities as well as in our 21st century globalized society.

1.2 The purpose of the contract is to provide student transportation services. Safety is of the highest priority entrusted to the contractor under this contract. The contractor shall perform all services in a safe, prudent, and professional manner, accepting full and sole responsibility for the prompt and proper delivery of services. Always maintain good order of passengers. Transportation services for students must be completed in the safest and most efficient manner possible.

1.3 The contractor shall provide all personnel including drivers, Safety Attendants/Aides, supervision, services, supplies, facility and/or equipment necessary to perform student transportation services for DoDEA students within West Point Community. Contracted services must be compliant with all the DoDEA, State, and Federal requirements for student transportation.

2. Objectives (Requirements).

2.1 Objective One (1). ( Daily Commute (DC) Student Transportation Services. Transport students and other authorized individuals to and from their designated schools and assigned bus stops before the start of and at the completion of the students’ school day.

2.1.1 Task One (D.) Student Transportation: Passengers are to be picked up and dropped off at their designated locations at the times specified on route schedules. The Driver shall receive the child at the pick-up point and assist the student while boarding. Drivers shall perform all stops/runs on the route schedule unless directed otherwise by the COR or designated representative.

2.1.2 Task Two: End of Run Checks: Drivers shall thoroughly inspect the passenger compartments from front to rear immediately after the last stop of each run to ensure no passengers remain in the vehicle. Check for lost and found articles.

2.1.2.1 Standard: End of run checks are conducted within 5-10 minutes of conclusion of last stop for every run.

2.1.2.2 Standard: If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR or designated representative. The passenger(s) shall be safely transported to the location specified by the COR or designated representative as soon as possible.

2.1.2.3 Standard: Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the school, COR , or designated representative the next business day. Standard: employ and adhere to all General and Specific Requirements and additional standards specified in PWS 2.6 and 2.7 while conducting these tasks.

2.2 Objective Two (2). Special Education Needs (SPED) Student Transportation. Transport special needs students and other authorized individuals to and from their designated schools and assigned vehicle stops before the start of, and at the completion of, the students’ school day during the regular school year (SY) and the extended school year (ESY) in a safe and efficient manner.

SPED-related transportation services shall be provided to students with an Individual Education Plan (IEP) for the purpose of providing transportation to and from locations where special education and related services are provided. Transportation may include using specialized equipment, including special or adapted buses, lifts, and ramps needed to transport children with disabilities. Alternate learning locations may include, but limited to, facilities to assist a child with a disability to benefit from special education under the child’s IEP for which the school does not have the resources to support on-site. Also, transporting students with disabilities to transitional activities that are designed and focused on preparing the students for a post-school environment. See definitions for special education related and transition services.

E.S.Y. supports identified students requiring additional educational services. This service is only required when there are students enrolled in the ESY program. If there are no students enrolled, the ESY.program will not be scheduled. When required, the COR will notify the Contractor 30 days in advance of scheduling E.S.Y. student transportation services and the Contractor shall transport ESY students for approximately six

(6) weeks starting mid-June until the end of July between 0700 and 1200 hours.

2.2.1 Task One Special Needs Transportation Services (SYand ESY): Provide daily curb-to-curb service on normal school days for special needs students.

2.2.1.1 Standard: Ensure all routes are performed as described in the route sheet. Not depart any authorized scheduled stop before the route sheet departure time and shall arrive at each school before the school’s start and end time. Vehicles must arrive at school at the specified time as directed by the COR

2.2.1.2 Standard: Ensure passengers are picked-up and discharged at their designated stop locations.

2.2.1.3 Standard: In NO EVENT shall a passenger be allowed to exit a vehicle except at their authorized scheduled stop unless otherwise authorized in writing by the COR or KO

2.2.1.4 Standard: When curb-to-curb service is authorized, and the student’s request specifies “Parent at Curb”, release these passengers only when a parent or designated person is present. In the event this person is not present within five minutes of the vehicle's arrival (or scheduled arrival, whichever is later) at the designated stop, the driver shall immediately notify the Contract Manager. The Contract Manager shall then contact the COR for instructions. The driver shall take the passenger(s) to the location specified by the COR.

2.2.1.5 Standard: The Contractor shall have appropriate school buses for wheelchair bound students requiring special needs transportation. School buses used to transport special needs students shall be equipped with air conditioning and seat belts for each passenger or CSRS in accordance with the student’s IEP.

2.2.2 Task Two: End of Run Checks: Drivers shall thoroughly inspect the passenger compartments from

2.2.2.1 Standard: End of run checks are conducted within 5-10 minutes of conclusion of last stop for every run.

2.2.2.2 Standard: If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR or

2.2.2.3 Standard: Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the school, COR , or designated representative the next business day.

2.2.2.4 Standard: employ and adhere to all General and Specific Reqt’s and additional standards specified in PWS 2.6 and 2.7 while conducting these tasks.

2.3 Objective Three (3) . Scheduled Curricular and Co-Curricular Transportation Requirements.

The COR , or STO will provide the Contractor with a written work order request to include a complete description of the curricular/co-curricular/activity school bus transportation services to be performed ten

(10) business days prior to the requested departure date.

The Contractor shall perform curricular/co-curricular/activity school bus transportation services for any 24-hour period, including Saturday, Sunday and Holidays.

The Contractor shall provide a “School Bus Trip Report” for completed curricular, co-curricular, and activity school bus transportation services as designated under Paragraph 5.2, “School Bus Trip Report” of the P.W.S.

2.3.1 Task One Scheduled Curricular: (e.g., physical education class, career practicum, etc.). The contractor shall transport students and other authorized individuals between schools and their designated on or off installation site as described in schedule provided by COR Destinations include but are not limited to museums, factories, farms and historical sites which are normally within 80 miles of the installation.

2.3.1.1 Standard: Scheduled Curricular Transportation Standards: Departure and return times are normally the same day and are performed between 0700 and 1500 hours. The estimated (historical data) requirement is contained at Technical Exhibit, 3, Historical Workload for Curricular, Co-Curricular and Activity School Bus.

2.3.2 Task Two Scheduled Co-Curricular: (e.g. sports practices, etc.). The contractor shall transport students and other authorized individuals between schools and their designated on or off installation site as described in schedule provided by COR Destinations are 80 miles of the installation.

2.3.2.1 Scheduled Co-Curricular Trans Standard: Departure and return times are normally the same day and are performed between 0500 and 2300 hours. The estimated (historical data) requirement is contained at Technical Exhibit, 3, Historical Workload for Curricular, Co- Curricular and Activity School Bus.

2.3.3 Task Three Activity School Bus: The contractor shall provide authorized transportation services for after school students attending studies, clubs, practices, etc. After school transportation consists of one run (one-way) to transport students from school to predetermined drop-off points.

Centralized school bus stops within the installation are used for this service as described in schedule provided by COR or designated representative.

2.3.3.1 Departure and return times are normally the same day and are performed between 1700 and 2000 hours. The estimated (historical data) requirement is contained at Technical Exhibit, 3, Historical Workload for Curricular, Co-Curricular and Activity School Bus.

2.3.3.1 Activity, Curricular and Co-Curricular Standard: The contractor shall maintain two-way communications with all bus drivers and Safety Attendant/Aides during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run.

2.3.4 Task Four: End of Run Checks: Drivers shall thoroughly inspect the passenger compartments from

2.3.4.1 Standard: End of run checks are conducted within 5-10 minutes of conclusion of last stop for every run.

2.3.4.2 Standard: If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR or

2.3.4.3 Standard: Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the school, COR , or designated representative the next business day.

2.3.4.4 Standard: employ and adhere to all General and Specific Reqt’s and additional standards specified in PWS 2.6 and 2.7 while conducting these tasks.

2.4 Objective Four (4). Safety Attendants (also known as Safety Aid Grades PreK-2)

2.4.1 The Contractor shall provide Safety Attendants for runs as ordered by the COR Federal or State law requires a second adult on the bus to assist students in certain grades. Attendants shall work closely with drivers, forming a professional, mutually supportive relationship. Attendants operate independently of drivers and their presence on the bus does not relieve the driver of any responsibilities or duties specified within the school transportation contract. Drivers continue to be responsible for the bus’s safe operation. If no Safety Attendant is assigned, the driver shall assume the following responsibilities of the Attendant.

2.4.1.1 Safety Attendants Standards: Attendants shall be over the age of 18 and ride in the passenger compartment with students. Attendants shall communicate in English using positive words in a respectful tone to encourage safe student behavior and to intervene whenever there is a serious or life-threatening situation.

2.4.2 Task One: The Attendant shall assist student passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System (CSRS), and/or specialized equipment when specified by the COR or State/Federal law.

2.4.3 Task Two: Ensure students disembark the vehicle at their proper stops and assist the driver in ensuring there are no passengers or student personal articles/items remaining in the vehicle at the end of the run. At the school, release students only to the school staff at the loading zone.

During the school-to-home run, do not release certain younger students (as identified by the COR IAW the installation’s Child Supervision Policy) from the vehicle without the parent or designated caregiver present to take charge of the child. In the event the parent or caregiver is not at the stop the bus driver shall notify the Contract Manager, who shall notify the COR for instructions. The driver shall wait for a response from the Contract Manager before continuing the bus route.

2.4.4 Task Three: Assist driver in reporting passenger misconduct on a School Bus Misbehavior

Report (Technical Exhibit 4, Student School Bus Misbehavior Report). The Contractor shall document any student misbehavior requiring corrective actions and provide it to the School Administer POC, COR , and STO as or the driver to provide to the COR in accordance with Section 5.2 of the PWS.

2.4.5 Standards: Employ and adhere to all the General Requirements and additional standards specified in PWS 2.6.

2.5 Objective Five (5). Safety Aides

2.5.1 The Contractor shall provide Safety Aides for runs as ordered by the COR to assist special needs students in entering and exiting the vehicle and riding safely. Aides shall work closely with drivers, forming a professional, mutually supportive relationship. Aides operate independently of drivers and their presence on the bus does not relieve the driver of any responsibilities or duties specified within the school transportation contract. Drivers continue to be responsible for the bus’s safe operation.

2.5.1.1 Safety Aides Standards: Aides shall be over the age of 19 and ride in the passenger compartment with students. Aides shall communicate in English using positive words in a respectful tone to encourage safe student behavior and to intervene whenever there is a serious or life-threatening situation.

2.5.2 Task One: The Aide shall assist SPED student passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System (CSRS), and/or specialized equipment when specified by the COR or State/Federal law.

2.5.3 Task Two: Ensure pre-school and PSCD students disembark the vehicle at their proper stops and assist the driver in ensuring there are no passengers or student personal articles/items remaining in the vehicle at the end of the run. At the school, release students only to the school staff at the loading zone. During the school-to-home run, do not release certain younger students (as identified by the COR IAW the installation’s Child Supervision Policy) from the vehicle without the parent or designated caregiver present to take charge of the child. In the event the parent or caregiver is not at the stop the bus driver shall notify the Contract Manager, who shall notify the COR for instructions. The driver shall wait for a response from the Contract Manager before continuing the bus route.

2.5.4 Task Three: Assist driver in reporting passenger misconduct on a School Bus Misbehavior

Report (Technical Exhibit 4, Student School Bus Misbehavior Report). The Contractor shall document any student misbehavior requiring corrective actions and provide it to the School Administer P.O.C., COR , and S.T.O. as or the driver to provide to the COR in accordance with Section 5.2 of the P.W.S.

2.5.5 Standards: Employ and adhere to all the General Requirements and additional standards specified in PWS 2.6.

2.6 General Requirements: The following general tasks and standards apply to all the Objectives (Requirements), above in this section.

2.6.1 Program Management.

2.6.1.1 Route Establishment: The contractor shall provide bus services for DoDEA determined eligible dependents at West Point Community housing areas in accordance with the Performance Work Statement (PWS) requirements. Routes will be established at time of award. The contractor will have the opportunity to optimize routes with COR’s approval. Any proposed updates to routes must be provided to the COR within five (5) business days of implementation. The COR shall respond within three (3) business days of the request. All routes are subject to security screening prior to the acceptance of the route. The COR shall coordinate with local security personnel to complete this task As designated under Paragraph 5.2, Contract Deliverables, “Daily Commute School Bus Routes and Schedules” and “Special Needs School Bus Routes and Schedules” of the P.W.S.

2.6.1.2 Contract Manager(s): The Contractor shall appoint a Primary and an Alternate Contract

Manager who shall be responsible for the performance of work. The Contractor shall notify the COR via the Contract “Manager/ Alternate Designation Report” of the appointments as designated under Paragraph 5.2 of the PWS.

2.6.1.2.1 The contract manager or alternate(s) shall have full authority to act for the contractor on all matters relating to daily operations of this contract.

2.6.1.2.2 The KO, COR and designated representative must be able to contact either the Primary or Alternate Contract Manager at any time, 24 hours a day, regarding emergencies, severe weather notification, or other similar urgent non-routine matters.

2.6.1.2.3 The Contract Manager or Alternate Contract Manager shall be at the scene of an accident or other emergencies within 60 minutes of notification.

2.6.1.2.4 The Contract Manager or Alternate Contract Manager shall be located within 30 miles of the servicing location and must be able to attend face-to-face meetings as required.

2.6.1.3 The Contract Manager or Alternate Contract Manager shall provide a Contract Personnel Report to the as designated under Paragraph 5.2, “Contract Personnel Report” of the PWS This report shall list all personnel performing duties under this contract by name, position and proof of their required certifications.

2.6.1.4 The Contractor shall collaborate with the government representative on the development of bus schedules, routes and bus stops based on government provided ridership information (housing area address, school assignment, grade, and special needs designation) for approval by the Contracting Officer Representative (COR ). Technical Exhibit 1, Daily Commute School Bus Routes and Schedules.

2.6.2 The Contractor shall have within its fleet sufficient quantity of vehicles (i.e., school buses) to meet the student transportation requirement, to include sufficient number of spare buses as backup units for breakdowns, preventative maintenance, and accident-damaged vehicles and must be onsite within 45 minutes of notification to the COR

2.6.2.1 The Contractor shall coordinate with the government to develop and maintain a schedule, routes, bus stops and seating chart to ensure proper pickup and delivery to the destination based on information provided by the government. Provide curb-to-curb service in accordance with the student’s Individualized Education Plan (IEP) or DoDEA 504 Accommodation Plan. Technical Exhibit 1A, Special Needs School Bus Routes and Schedules.

2.6.2.2 The Contractor shall continually assess the school bus routes and provide recommended safe and efficient route structure changes for the COR ’s approval when schedules cannot be adhered to on a consistent basis.

2.6.2.3 Route Establishment Standard: The elapsed time between first pick up and school drop off shall not normally exceed 60 minutes. Any route longer than 60 minutes requires the COR and District Transportation Supervisor (DTS) approval.

2.6.2.4 The contractor shall ensure transportation does not depart bus stops or school loading zones prior to the designated time on the route sheet, except for safety or security reasons, and/or as approved by the COR

2.6.2.5 The Contractor shall schedule bus transportation to arrive at all schools no later than ten

(10) minutes prior to scheduled school breakfast starting time if applicable. School buses shall be in place and ready to load students 15 minutes before scheduled school dismissal.

2.6.2.6 School bus stops shall be established within proximity to the majority of housing locations serviced at commercial bus stops when possible.

2.6.2.7 School bus routes shall be optimized to minimize student ride time and provide the highest passenger ridership possible.

2.6.2.8 Short Term & Long-Term Schedule Adjustments: The Contractor shall accommodate any short term and long-term adjustments in scheduling to include, but not be limited to, late morning runs for delayed openings or early releases.

2.6.2.9 Unscheduled School Day Schedule Changes: The Contractor shall have vehicles at the school(s) or inspection point and ready for services within two (2) hours of notification by the COR

2.6.2.10 If the Government does not notify the Contractor at least two (2) hours prior to the start of the run, the Contractor receives full consideration for the run.

2.6.2.11 Unscheduled School Day Cancelation: The Government will notify the Contract Manager in the event there is an unexpected School Day Cancelation within one and a half (1.5) hours of the start of the first run of the canceled school day.

2.6.2.12 If the Government notifies the contractor 3 hours before the first run of the canceled school day, then the contractor will not charge the Government for services not required.

2.6.2.13 If the Government notifies the contractor at least one and a half (1.5) hours, but not more than 3 hours before the first run of the canceled day, then the Contractor will receive 50% consideration for the run(s) not required.

2.6.2.14 If the Government does not notify the contractor at least three (3) hours before the first run of the canceled school day, then the Contractor receives full consideration for the run(s).

2.6.2.15 Long Term Adjustments: Long-term changes to routes and/or bus stops must be made with the prior approval of the COR. When submitting the proposed route and/or bus stop change, the contractor must provide the COR with the following:

o Completed AttachmentX1 Route for each route proposed.

o Map provided for each proposed route.

2.6.2.16 2.6.15.1 Once COR approval has been obtained, the contractor shall incorporate route and/or bus stop changes within two (2) business days. The Government maintains the right to request an update to routes within two (2) business days whenever the COR deems necessary.

Student Passenger Management: Check student school bus pass and/or student bus assignment roster to ensure only authorized student passengers board the school bus as specified or directed by the COR

2.6.2.17 The Contractor shall participate in the DoDEA Americas/Mid- Atlantic District

Opening Day/Week Student Transportation procedures in coordination with the COR or designated representative.

2.6.2.18 The Contractor shall participate in all school’s Open Houses and two safety weeks and provide a school bus orientation for parents and guardians in coordination with the COR or designated representative.

2.6.2.19 The Contractor shall provide Student Bus and Route Assignment List (Technical Exhibit

6) to the COR as designated under Paragraph 5.2 “Student Bus and Route Assignment List” of the PWS.

2.7 Specific Requirements for Student Transportation Services (Applies to Objectives 1, 2 and 3).

2.7.1 Passenger Identification: If the student is not on the passenger list, then the driver shall notify the Contract Manger who will request instructions from the COR The bus driver shall not allow the student to board the bus, nor shall he/she continue the run until the Contract Manager has received instructions from the COR Students will not be left at the bus stop and efforts will be made to validate their ridership status.

2.7.2 Drivers shall refuse entry onto the bus of any adult who is not a DoDEA official, military/local police, a DoDEA Bus Safety Attendant/Aide, or who has not been specifically authorized by the Contracting Officer or COR

2.7.3 When the Contracting Officer or COR authorizes an adult to ride on a bus route, the COR will provide the adult’s identity to the Contract Manager two (2) hours prior to the start of the run.

2.7.4 If an adult tries to board a bus without COR authorization, then the driver shall notify the

Contract Manager. If the adult refuses to disembark from the bus, or otherwise becomes threatening, then the driver shall immediately call local police for assistance. In no case shall the driver continue the route with the unauthorized adult on board.

2.7.5 Standard: Anytime a delay of 15 minutes or longer in completing a run is expected or occurs the contractor shall immediately notify the COR or designated representative of the vehicle status, whenever such a delay occurs the contactor shall correct the problem within sixty (60) minutes of notification at no additional cost to the government.

2.7.6 Standard: Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 15 minutes before the scheduled time. The vehicle should not depart an authorized stop prior to the scheduled time.

2.7.7 Standard: The Contractor shall notify the COR or designated representative within 20 minutes and provide replacement school buses and/or personnel, as necessary to minimize the impact of a service delay.

2.7.8 Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

2.7.9 The Contractor shall not move passengers from one vehicle to another during a run, except when providing a replacement vehicle or when instructed to do so by the COR or designated representative.

2.7.10 Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency) and shall not back up the vehicle without an adult Ground Guide in the school loading/unloading zone.

2.7.11 During a run, when a vehicle becomes disabled or is delayed because of a traffic accident, the

Driver shall contact the Contract Manager who shall obtain permission from the COR or designated representative prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location. If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

2.7.12 The Contractor shall have within its fleet sufficient quantity of vehicles (i.e., school buses) to meet the student transportation requirement, to include sufficient number of spare buses as backup units for breakdowns, preventative maintenance, and accident-damaged vehicles and must be onsite within 45 minutes of notification to the COR

2.7.13 Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR or designated representative. The passenger(s) shall be safely transported to the location specified by the COR or designated representative as soon as possible. Check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the school, COR , or designated representative the next business day.

2.7.14 The Contractor shall maintain two-way communications with all bus drivers during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run

2.7.15 In the event of an accident or incident, assess each passenger for injuries and provide first aid and/or Cardiopulmonary Resuscitation (CPR) to passengers as required until either emergency rescue personnel arrive on the scene; and take control of the situation until the vehicle reaches a medical facility.

2.7.16 Correct unsafe actions by students, especially to prevent an accident or injury, and to assist the driver, if behavior interferes with the driver's ability to operate the bus safely. The school bus driver should stop the school bus on the side of the road, if the student passengers are making excessive noise or standing while the school bus is in motion. The school bus driver shall immediately notify the dispatcher who shall contact the COR or designated representative for instructions

2.7.17 Student Transportation Inbound Standards: At the school(s), drivers shall wait with their vehicles and passengers until a member of the school staff is available to take charge of the passengers. If a staff member is not present within five (5) minutes of the vehicle's arrival time (or scheduled arrival time, whichever is later) at the school, the driver shall immediately notify the Contract Manager, who shall contact the COR for instructions.

2.7.18 The Contractor shall maintain a daily student passenger count for each school bus route, run and school bus stop and provide a “Student Ridership Count Report” as designated under Paragraph 5.2, “Student Ridership Count Report” of the PWS The Contractor shall incorporate any variances in scheduling to include, but not be limited to, late morning runs for delayed openings, early releases for inclement weather, and midday runs for school “half-days.”

2.7.19 The Contractor shall provide a “Late School Bus Report” each time a school bus arrives after a school’s morning bell time to the COR as designated under Paragraph 5.2, “Late School Bus Report” of the PWS.

2.7.20 Student Transportation Outbound Standards:

Students shall not be unloaded at school before the scheduled time unless approved by the COR or designated representative.

2.7.21 The Driver shall release certain younger students identified by the COR or designated representative IAW the installation’s Child Supervision Policy. Only when a parent or designated person is present. In the event the sponsor, parent or guardian is not present within five (5) minutes of the school bus scheduled arrival time, and the student’s request specifies “Parent at Curb" or the student’s age is below the required age in accordance with the installation’s Child Supervisory Policy, the school bus driver shall immediately notify the Contract Manager. The Contract Manager shall contact the COR or designated representative for instructions. The school bus driver shall take the student(s) to the location specified by the COR or designated representative.

2.7.22 Vehicle Safety Inspections: The contractor shall have a procedure to conduct vehicle safety inspections prior to performing services under this contract. The contractor’s Quality Control Plan shall contain a daily vehicle inspection checklist. This checklist shall, as a minimum, ensure compliance with all applicable State, Federal, and DoDEA regulations. The contractor shall maintain a file of the results of all inspections during the entire life of the contract.

2.7.23 Accidents or Incidents. If an accident or incident occurs, the Driver, Safety Attendant and/or

Aide shall check each passenger for injuries and shall provide first aid and/or call for medical assistance immediately after the accident or incident. The driver shall notify the Contract Manager within ten (10) minutes of the accident or incident occurring. The Contract Manager shall notify the COR within five (5) minutes of the driver’s notification. The Contractor shall provide telephone updates to the COR at least every 30 minutes thereafter until the accident scene is clear and service starts again. Procedures to report a Serious Emergency during the run are below.

2.7.24 Accident. An accident is an event in which a contractor’s vehicle with students on board is involved in an event that results in property damage, however slight, or causes injury, however slight, to student(s) and/or other person(s). Examples of accidents include but are not limited to:

2.7.24.1 Collision with another vehicle.

2.7.24.2 Hitting a pedestrian, cyclist, or large animal.

2.7.24.3 Leaving the roadway and striking any object, and/or overturning.

2.7.24.4 Evasive driving or emergency actions that injure any passenger on board.

2.7.24.5 Equipment malfunction or mechanical breakdown that results in injuries to those on board.

2.7.25 Incident. Any event that occurs on/around the school loading/unloading zone or during school transportation services that has an adverse effect on either the performance of this contract or passengers, such as:

2.7.25.1.1 Any event causing the driver to take evasive action (e.g., swerving, slamming on brakes, etc.) which could cause injury to a passenger or to a pedestrian, or which could cause damage to a vehicle or other property.

2.7.25.1.2 Security problems (e.g., student transportation vehicle is being followed by suspicious vehicles; strangers approaching students at bus stops or on/around school grounds; strangers questioning the driver or students about routes, schedules or passengers; bomb threat; etc.).

2.7.25.1.3 Passenger misbehavior with severe impact (e.g., weapons/prohibited items, assault or battery, vandalism of the vehicle, etc.).

2.7.25.1.4 An individual health-related emergency requiring professional medical attention (e.g., epileptic seizure, etc.).

2.7.26 Respond to a Serious Emergency during the Run. In a serious emergency as identified below, the driver, or if he/she is incapacitated, Safety Attendant/Aide, if one is assigned, shall immediately contact Emergency Services and subsequently contact the Contract Manager, who shall immediately contact the COR

2.7.26.1 Hijacking of the school vehicle or hostage-taking of a student passenger(s).

2.7.26.2 Gunfire directed at the school vehicle, or in its immediate vicinity.

2.7.26.3 Rocks, bottles, or other objects being thrown at the school vehicle.

2.7.26.4 Person or persons, or other vehicle(s) surrounding the school vehicle or impeding its movement.

2.7.26.5 Attempts to force the school vehicle from the road or street.

2.7.26.6 An unauthorized person(s) boarding the school vehicle and refusing to leave.

2.7.26.7 Assault by a person(s) causing grievous harm or injury to a vehicle passenger(s).

2.7.26.8 Major vehicle accident that seriously injures a student passenger(s) requiring immediate help from first responders (police, medical, etc.).

2.7.26.9 Fire aboard the school vehicle that causes evacuation of a student passenger(s).

2.7.27 Accident or Incident Reporting. The Contractor shall comply with the following procedures in the event of an accident or incident, providing the COR with initial telephonic reports and submitting a written “Accident or Incident Report” by close of business the next duty day in accordance with paragraph 5.2. The Government may also require updated reports as needed.

The written report shall include at a minimum:

2.7.27.1 The contract number and the date and time of the accident or incident.

2.7.27.2 The location of the accident or incident.

2.7.27.3 The route number and name of driver involved in the accident or incident.

2.7.27.4 The make, model, manufacture year, and size of the Contractor’s vehicle(s) involved in the accident.

2.7.27.5 The names of personnel and passengers involved in the accident or incident, plus the names of all students on board the vehicle when the accident/incident occurred.

2.7.27.6 The names of all personnel and passengers injured and type of injury, if known, involved in the accident or incident.

2.7.27.7 A chronological narrative of the events leading up to the accident or incident.

2.7.27.8 Whether police were on the scene. If the police were on the scene, any citations or findings made by the police concerning the accident, and any police report numbers.

2.7.27.9 Any recommendations or comments by the Contractor concerning the accident or incident.

2.7.28 Bus Cleanliness. The Contractor’s school bus cleaning procedures shall include a clear standard for daily, routine cleaning, sanitizing, and targeted disinfecting, including steps to take in the event of an infectious disease outbreak such as an epidemic or pandemic. Such plan will be provided to the KO and COR as required.

2.7.28.1 The Contractor’ plan shall follow the U.S. Centers for Disease Control and Prevention

(CDC) guidance for cleaning, and sanitizing, (www.cdc.gov)

2.7.28.2 The contractor will ensure employees use the most appropriate products and procedures available for the task to help avoid exposing product users and occupants to potential health hazards, by using products certified by Green Seal and Eco Logo or that meet the Child Safe Guidelines. Certified products do not contain ingredients that are known to contribute to asthma, cancer, respiratory irritation, liver, and kidney disease, or other health conditions. The contractor shall have available for their employees including but not limited to disinfectant products, face masks, water, examination gloves, and other supplies as recommended by health officials.

2.7.28.3 The contractor shall have a training program for employees on cleaning, sanitizing, and disinfecting school buses using products and procedures, as well as providing hazard communications and bloodborne pathogens training to employees.

2.7.28.4 If any Contractor employee is discovered and suspected of having a communicable disease that may result in an epidemic/pandemic, the contractor shall follow CDC and DoDEA guidelines for quarantine, disinfecting, and continued work performance.

2.7.28.5 If any student is found to be infected with a communicable disease that bears risk of pandemic / epidemic, the contractor and school shall follow CDC and DoDEA guidelines for quarantine, disinfecting, and continued ridership.

3 Constraints.

This section includes the parameters under which the Contractor must perform duties of the P.W.S.

3.1 Security

3.1.1 Installation Access under Different Force Protection Conditions for Contractor Personnel.

Installation access requirements may change without notice based on various threat-based scenarios as dictated by the installation commander. The COR , in concert with the DoDEA District Force Protection Officer, will advise the contractor of any noted access changes.

3.1.2 Contractor personnel who require routine physical access to a Federally controlled facility or military installation shall complete Level I antiterrorism awareness training within 30 days of requiring access and annually thereafter. Training can be accessed at https://jko.jten.mil/courses/atl1/launch.html and certificates of completion shall be provided to the COR

3.1.3 Security/Force Protection Conditions.

3.1.3.1 In the event security threats increase, the Government may require:

3.1.3.1.1 The Contractor to implement alternate routes or schedules.

Inspection of Contractor vehicles and/or parking areas by U.S. military and/or security personnel.

3.1.3.1.2 The Contractor to park vehicles used in performance of this contract in a secure installation/site identified by the Government.

3.1.3.1.3 The Contractor to perform security inspections as directed by the Government.

3.1.4 Vehicle Security Inspections. The Contractor shall have a procedure to conduct and document daily vehicle security inspections prior to performing services. The Contractor shall utilize the School Transportation Security Checklist (Technical Exhibit 6). The Contractor shall maintain records of daily vehicle security inspections for one (1) year.

3.1.4.1 The daily security inspection conducted by the driver shall include a search for suspicious objects (e.g., improvised explosive devices) and indicators of tampering with the vehicle (e.g., anything out of the ordinary that could cause harm to student passengers or damage the vehicle). If something unusual or suspicious is found, the driver shall not touch anything but shall evacuate the area around the vehicle and shall immediately notify the Contract Manager of the findings. The Contract Manager shall determine if the local Police should be notified and/or if a replacement vehicle should be dispatched, then immediately notify the COR

3.1.5 Posting and Display of Route Number Signs on Daily Commute Runs. When in use on a

DoDEA run:

3.1.5.1 Drivers shall post/display route number signs in the vehicle's windows for daily commute runs after the pre-run security inspection of the vehicle has been completed.

3.1.5.2 Security of Route Signs and School Transportation Documents. When not in use on a

DoDEA run:

3.1.5.2.1 The driver shall remove the route signs and school transportation documents (e.g., route sheet, route numbers, student passengers list, safety/security inspection checklist, etc.), and store them in a secure location.

3.1.5.2.2 If the vehicle is parked in a secured parking area (e.g., Contractor’s fence-enclosed motor park, garage, secured U.S. military installation, etc.), the Contractor shall ensure the protection of school transportation documents.

3.1.6 Communications Capabilities. Drivers shall meet the following communications standards:

3.1.6.1 The Contractor shall equip driver with the capability for reliable, mobile, two-way, intelligible voice communications between the contractor’s local site-level supervisor and other contractor and designated DoDEA officials as deemed required.

3.1.6.2 The equipment should be self-contained, portable, self-powered and requiring no external connection to vehicles so that it can be used by drivers and applicable on any route or run.

3.1.6.3 The Contractor shall be fully responsible for implementing, operating, maintaining, testing and sustaining communications capabilities, including provision of all equipment and service carriers.

3.2 Safety

3.2.1 Danger Zone. The area on all sides of the bus where children are in the most danger of not being seen by the driver (ten feet in front of the bus where the driver may be too high to see a child, twelve feet on either side of the bus where a child may be in the driver’s blind spot, and the area behind the school bus).

3.2.2 At Bus Stops and Loading/Unloading Zones. Before entering or leaving any bus stop or loading/unloading zone, the driver shall ensure that all students are completely clear of the Danger Zone as defined above.

3.2.3 Entering a Stop. Drivers shall enter each stop cautiously. If actions of students waiting at the stop are unruly or unsafe, the driver shall either enter the stop very slowly, motioning students to move back safely away from the vehicle, or, traffic and road conditions permitting, stop the vehicle before entering the bus stop and wait for student behavior to become safe before moving into the stop.

3.2.4 Loading/Unloading at a Stop. Drivers/Safety Aides shall open the forward curbside passenger door only after the vehicle has come to a complete stop.

3.2.5 Unloading at a Bus Stop or School Unloading Zone. Drivers shall exercise due caution that all passengers are cleared from the Danger Zone before placing the vehicle in motion. Drivers shall discourage students from crossing the street directly in front of or behind the vehicle.

3.2.6 Departing a Bus Stop or School Loading/Unloading Zone. Drivers shall check all mirrors to ensure no student remains in the Danger Zone before closing the passenger door. Drivers shall ensure that all passengers are seated and secured in seat belts if equipped and child safety restraint system devices (if applicable), all doors are securely closed, and make a visual safety check around the vehicle for pedestrians and vehicular traffic before placing the vehicle in motion.

3.2.7 Additional Considerations at School Loading/Unloading Zones. For added safety precautions with respect to student pedestrians, etc., drivers shall adhere to the established school loading/unloading zone vehicle traffic flow pattern and shall not pass any vehicle that is already in the loading/unloading zone unless directed by the COR or the vehicle is inoperable.

When picking up students at school, drivers shall not place the vehicle into motion until released by the school loading zone supervisor or the COR

3.2.8 Driver’s Presence. When passengers are boarding, drivers shall be in their vehicles or assisting students to board. Drivers shall not leave their vehicles when passengers are on board, except in cases of emergencies. When it is necessary for drivers to leave their seat or leave the vehicle while passengers are on board, reasonable safety precautions such as applying the emergency brake, shutting the engine off, and removing the ignition key shall be taken before leaving the seat or the vehicle.

3.2.9 Student Misconduct. The school bus driver shall stop the school bus as soon as practical in cases of serious misconduct i.e. assault, fighting and vandalism. The Contractor may contact the nearest U.S. Military or civilian police station if assistance is required. Then the school bus driver shall immediately notify the dispatcher who shall contact the COR or designated representative for instructions.

3.2.10 Commercial Liability Insurance. The Contractor shall maintain Commercial Liability

Insurance for all school buses performing services under this contract and provide a “Commercial Liability Insurance Report” for all buses providing services as designated under Paragraph 5.2, “Commercial Liability Insurance Report” of the P.W.S.

3.2.11 Minimum Vehicle Capabilities. Vehicles used to transport students shall meet Federal Motor

Vehicle Safety Standards (FMVSS) applicable to school buses under Title 49 C.F.R. Part 571, the State minimum specifications and adhere to DoDI 6055.04 for school buses, to include having the required communication equipment, inspections, and licensing for school bus services.

3.2.11.1 Vehicles used solely to transport students with disabilities shall be equipped with a seat belt or child safety restraint system for each passenger, in accordance with Federal and State guidelines.

3.2.11.2 The Government reserves the right to periodically inspect the Contractor’s fleet, and if any school bus is determined to be unsafe or unsatisfactory, the contractor shall prohibit its use under this contract until the unsafe or unsatisfactory conditions have been corrected.

The Contractor shall provide a “School Bus Inventory Report” for all buses providing services under this contract as designated under Section 5.2, “School Bus Inventory Report.”

3.2.11.3 Buses will be inspected, serviced, and in place two weeks prior to the start of each school year.

3.3 Contractor Personnel must meet the requirements set forth in this PWS to ensure a safe and efficient manner for transporting DoDEA students.

3.3.1 Contractor staff shall be over the age of 18 or State age minimum which ever greater. Be able to communicate in English sufficiently to converse with student passengers, parents, COR COR , and school officials.

3.3.2 Drivers and Safety Attendants/Aides shall have current first aid and C.P.R. certifications by receiving training in American Red Cross First Aid. The certifications shall be no more than three (3) years old and shall be made available for review upon request by the COR

3.3.3 All contractor, Drivers, Safety Attendants, Safety Aides, and the Contract Manager shall be free of communicable diseases and physical or mental impairment that would affect the ability of the individual to perform the duties of the position to include the use of alcohol or drugs while performing the duties set forth in this PWS.

3.3.4 Contractor personnel shall be properly attired and present a neat and clean appearance.

Transportation drivers shall wear a nametag or display any identification badge(s) in a visible location in the driver’s compartment of the vehicle.

3.3.5 The contractor agrees that inappropriate conduct shall not be tolerated and may be grounds for suspension or dismissal of a contractor employee from performance under this contract in addition to any remedy taken.

3.3.5.1 Shall not use verbal assault, foul language, personal or racial insults, threats of personal violence, or comment on the personal appearance of students in any language.

3.3.5.2 Shall not engage in any conduct of a sexual nature, verbal or physical; including, but not limited to, the reading or display of nudity or pornographic material.

3.3.5.3 Shall not engage in physical contact with students, except as required for reasons of safety, first aid or C.P.R.; show verbal or physical affection toward students; or take photographs of students.

3.3.5.4 Shall not use tobacco products, eat, or drink, or report for work under the influence of or impaired by alcohol, drugs, or medications which may affect the ability to perform safely under this contract.

3.3.5.5 Shall not sell, give to, or accept from students any beverage, food or tobacco product, or any gift or item, irrespective of monetary value.

3.3.5.6 Shall not play music tapes, C.D.s, or videos unless approved by the COR

3.3.5.7 Shall not wear clothing…