Amd2_RFP_HE125419R1000_Europe_Europe_EW_CG.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as p rovid ed herein, all terms and cond itions o f th e document referenced in Item 9A o r 10 A, as hereto fore chang ed , remains un ch an ged and in full force and effect.

15A. NAME AND T IT LE OF SIGNER (T ype or print )

30-105-04EXCEP TION T O SF 30

AP PROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) P rescribed by GSA

FAR (48 CFR) 53.243

The purpose of this Amendment 0002 is to:

1. Extend the closing date and time for Receipt of Proposals;

2. Update ADDENDUM FAR Part 52.212-1 – INSTRUCTIONS TO OFFERORS -- COMMERCIA L ITEMS; and

3. Incorporate the Response to V endor's questions numbered 27 and 28;

See Summary of Changes f or details.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 42

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 05-Apr-2019

16B. UNITED STAT ES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signa ture of Cont ract ing Officer)(Signat ure of person aut horized t o sign)

8. NAME AND ADDRESS OF CONT RACT OR (No., St reet , County, Sta te and Zip Code) X HE125419R1000

X 9B. DATED (SEE IT EM 11)

28-Feb-2019

10B. DATED (SEE IT EM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS IT EM ONLY AP PLIES TO AMENDMENT S OF SOLICITAT IONS

X Th e ab ove n umbered solicitation is amend ed as set forth in Item 1 4. Th e hou r and date sp ecified for receipt o f Offer X is extend ed , is not extended.

Offer mu st ackn owled ge receipt of this amen dment p rior to the h our an d d ate specified in the solicitation or as amen ded b y o ne of the following method s:

(a) By completing Items 8 and 15 , and returnin g co pies of the amen dment; (b ) By ackn owled ging receipt of this amen dment o n each copy of the o ffer sub mitted ;

o r (c) By separate letter o r teleg ram wh ich includ es a reference to th e so licitation and amend men t nu mbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtu e of this amen dment y ou desire to change an offer already su bmitted, su ch change may be made by teleg ram or letter, p rovid ed each telegram o r letter mak es reference to th e so licitation and this amen dment, an d is receiv ed prio r to the op en ing hou r and date sp ecified.

12. ACCOUNTING AND AP PROP RIATION DATA (If required)

13. THIS ITEM AP PLIES ONLY T O MODIFICATIONS OF CONT RACT S/ORDERS.

IT MODIFIES T HE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED P URSUANT T O: (Specify aut horit y) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN T HE

CONT RACT ORDER NO. IN ITEM 10A.

B. T HE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office , appropria tion dat e, et c.) SET FORT H IN ITEM 14, P URSUANT TO T HE AUT HORITY OF FAR 43.103(B).

C. T HIS SUPP LEMENTAL AGREEMENT IS ENT ERED INTO PURSUANT TO AUT HORITY OF:

D. OT HER (Specify type of modificat ion and aut horit y)

E. IMP ORTANT: Contrac tor is not, is required t o sign this document and re turn copies to t he issuing office.

14. DESCRIP TION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, inc luding solic ita tion/contrac t subject mat t er where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If app licable)

6. ISSUED BY

3. EFFECTIVE DATE

05-Apr-2019

CODE

DOD EDUCATION ACT IVITY

AT TN: PROCUREMENT DIVISION

4800 M ARK CENTER DRIVE

SUITE 05F09-02

ALEXANDRIA VA 22350-1400

HE1254 7 . ADMINISTERED BY (If o ther than item 6)

4 . REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HE125419R1000

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 09-Apr-2019 07:00 AM to 16-Apr-2019 06:00 AM.

The following have been modified:

52.212-1 (ADDENDUM)

FAR 52.212-1 – INSTRUCTIONS TO OFFERORS -- COMMERCIAL ITEMS

1. Addendum to Paragraph (b) Submission of proposals: In addition to those requirements stated in paragraph (b), the following are added and shall apply to the submission requirements for responses to this solicitation:

(a) Proposal Structure and Content – Vendors shall submit proposal packages consisting of the following separate/distinct volumes for evaluation purposes and include the content identified herein:

1. Volume 1 - Administrative. This proposal volume shall include the following:

a. A cover letter with the vendor’s Tax Identification Number, Dun and Bradstreet

Number, Cage Code, and point of contact information;

b. Completed Standard Form (SF) 1449.

c. Completed FAR Clause 52.209-7, Information Regarding Responsibility

Matters; and DFARS Clause 252.209-7991, Representation By Corporations Regarding An Unpaid Delinquent Tax Liability Or A Felony Conviction Under Any Federal Law Fiscal Year 2016 Appropriations;

d. Completed and signed, copy of all SF30 Amendments

e. If the vendor is registered in System for Award Management (SAM), a copy of the completed paragraph (b) of FAR provision 52.212-3, Offeror Representations and Certifications; or, if the vendor is NOT registered in SAM, a copy of completed paragraphs (c) through (o) of FAR provision 52.212-3, Offeror Representations and Certifications.

2. Volume 2 – Technical Capability. This proposal volume shall:

a. Not exceed 50 pages in length printed in not less than 10 point font.

b. Provide a written plan that demonstrates the contractor’s ability to perform the various objective requirements listed in Section 2 of the PWS within the constraints of Section 3 of the PWS. Offerors are encouraged to reference the Section in the proposal which is/are being addressed and to pay close attention to and specifically address the various Technical Capability Subfactors as follows:

i. Subfactor 1. Technical Approach – Describe your firm’s ability and plan to perform the objective requirements listed in Sections 2.2 through

2.3 of the PWS within the constraints listed in Section 3.

ii. Subfactor 2. Management and Staffing Plan - Describe your firm’s ability and plan to perform the objective requirements listed in Section

2.1.1 through 2.1.3, within the constraints listed in Section 3, paying particular attention to Sections 3.2.4, 3.2.5, 3.3, and 3.5.

iii. Subfactor 3. Transition-In Plan - Describe your firm’s ability and plan to perform the objective requirements listed in Section 2.4.1 of the PWS within the constraints listed in Section 3.

iv. Subfactor 4. Corporate Experience - Describe your firm’s prior corporate experience as a prime contractor performing services similar in size and complexity to those services outlined in the PWS.

c. NOT include any references to proposed pricing.

3. Volume 3 – Past Performance Information. This proposal volume shall:

a. Provide information on at least three (but no more than five) recent contracts for services relevant to those required in the PWS. “Relevant” is defined as work similar in scope, complexity, and magnitude to the work described in the PWS. “Recent” is defined as contracts that have been completed within the past three years or are currently being performed.

b. Use the following forms to provide the necessary information for each “recent” and “relevant” contract submitted:

i. Attachment A, “Past Performance Part I” must be completed and submitted for all recent contracts; and

ii. Attachment B, “Past Performance Part II” is a questionnaire that must be forwarded by vendors to the references being used for past performance.

References must complete and submit the questionnaires directly to Arlene.Richardson@hq.dodea.edu and Kathy.Marquez@hq.dodea.edu.

Questionnaires must be received no later than the closing date and time of the solicitation in order to be considered.

4. Volume 4 – Price. This proposal volume shall be formatted in Microsoft Excel. All CLINs must have a price or be marked “NSP” for “Not Separately Priced.” Each item will state the description, quantity, unit, unit price, and total amount. A final total of the Base and each Option Period is required in the spreadsheet. A pricing excel spreadsheet has been provided for this purpose.

(b) Proposal Submission Requirements –

1. Copies, Format and Quantities: One original electronic copy of Volumes 1-4.

2. Closing Dates and Delivery Methods/Addresses:

a. Complete Proposal Package (Volumes 1 through 4): The closing date for complete proposal packages to be submitted is April 16, 2019 at 06:00 A.M.

ET. Proposals shall be submitted in writing via email to both Arlene.Richardson@hq.dodea.edu and Kathy.Marquez@hq.dodea.edu. with the subject line, “Proposal DoDEA Europe – East and West Custodial and Grounds”. DoDEA has a maximum email limit of 10MB. Vendors shall confirm receipt of their electronic copy by Receipt Acknowledged email from the Government.

b. RFP Questions – Questions regarding this RFP shall be submitted in writing via email to both Arlene.Richardson@hq.dodea.edu and Kathy.Marquez@hq.dodea.edu. with the subject line, “Questions DoDEA RFP Europe – East and West Custodial and Grounds,” no later than 09:00 AM ET on March 20, 2019. A consolidated list of all questions and answers will be provided to all interested parties via an amendment to the solicitation.

2. Addendum to Paragraph (c) Period for acceptance of proposals: Paragraph (c) is changed to read as follows: The vendor agrees to hold the prices in its proposal firm for 90 calendar days from the date specified for receipt of proposals, unless another time period is specified in an amendment to the solicitation.

3. Addendum to Paragraph (e) Multiple Proposals. Paragraph (e) is changed to read as follows:

Multiple proposals presenting alternative terms and conditions will NOT be accepted.

4. Addendum to Paragraph (h) Multiple awards. Paragraph (h) is changed to read as follows: The Government may accept any item or group of items of a proposal. DoDEA intends to award a single contract for the stated services; however multiple awards may be made as a result of this solicitation.

(End of addendum to FAR 52.212-1)

ATTACHMENT A-PAST PERFORMANCE

Part I: RFP HE125419R1000 DoDEA-Europe East West Custodial Services and Grounds Maintenance

Information to be completed by vendor and emailed directly to DoDEA Procurement to Arlene.Richardson@hq.dodea.edu and Kathy.Marquez@hq.dodea.edu by April 16, 2019 at 06:00 A.M. ET.

Information Below To Be Completed by Vendor for a Minimum of Three References

Name of Agency/Command/Company Contracting Activity:

Contract number: Contract type:

Total contract value (Include exercised and unexercised options) At time of award: $ Currently (or at completion): $

Period of performance or delivery schedule (Include exercised an unexercised options) At time of award:

Currently (or at completion):

Brief description or title of contract requirements. Use space as needed, but do not exceed one typewritten page per contract.

Procuring Contracting Officer (PCO) Use current name as point of contact for on-going contracts or the last individual’s name for completed contracts.

Name:

Telephone number:

Facsimile number:

E-mail address:

Contracting Officer’s Representative (COR) Name:

Telephone number:

Facsimile number:

E-mail address:

Administrative Contracting Officer (ACO):

Name:

Telephone number:

Facsimile number:

E-mail address:

Brief description of any problems encountered and corrective actions taken to resolve those problems. Use space as needed, but do not exceed one typewritten page per contract.

(End of Attachment A)

ATTACHMENT B-PAST PERFORMANCE

Part II: RFP: HE125419R1000 DoDEA-Europe East West Custodial Services and Grounds Maintenance

Information to be completed by vendor’s references and emailed directly to DoDEA Procurement to Arlene.Richardson@hq.dodea.edu and Kathy.Marquez@hq.dodea.edu by April 16, 2019 at 06:00 A.M. ET

REFERENCE INQUIRY

Name of Vendor: ____________________________________________________________________

1. Reference Firm Contacted

2. Project Title: __________________________________________________________________________

3. Contract Number (if known):

4. Name of Key Person Contact:

5. Key Contact Phone No.:

6. Did the Key Contact work directly on the contract referenced? Yes [ ] No [ ]

7. Contract period: From to

8. Brief Description of Work Performed:

9. Quality of Work Performed and Products Delivered:

10. Degree of Cooperation by Contractor and Your Organization.

(a) How well overall did the Contractor work with the Contracting Organization?

(b) How well did the key personnel and Contractor’s staff work with COTR and Contracting Organization’s staff?

11. Timeliness of Contract Work.

(a) Was work completed on time?

(b) Were there any unresolved problems during performance or afterwards? ____________

12. Effectiveness of Cost Controls (For Cost Reimbursement Contracts Only).

(a) Was the project completed within budget?

(b) Were costs properly controlled? ____________________________________________

13. Would you recommend the Contractor? Yes No If no explain why

Rating __________________ (Excellent/Good/Satisfactory/Unsatisfactory) Supporting Comments:

(End of Attachment B)

PWS

PERFORMANCE WORK STATEMENT (PWS)

FOR

DODEA-EUROPE EAST AND WEST

CUSTODIAL AND GROUNDS MAINTENANCE SERVICES

1. GENERAL INFORMATION AND SCOPE OF WORK

1.1. Agency: The Department of Defense Education Activity (DoDEA), as one of only two Federally-operated school systems, is responsible for planning, directing, coordinating, and managing prekindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD). DoDEA is globally positioned, operating 165 brick-and-mortar schools in eight districts located in seven states, 11 foreign countries, Guam, and Puerto Rico. DoDEA employs over 8,000 educators who serve more than 72,000 children. DoDEA also has a fully accredited virtual high school located in Virginia with teaching hubs in Europe and the Pacific.

1.2. Background: The objective of this P e r f o r m a n c e W o r k S t a t e m e n t ( PWS) is to obtain contract services for custodial services and grounds maintenance that will ensure all Department of Defense (DoD) Belgium and Germany schools under DoDEA-Europe (DoDEA-E) are fully and constantly operational, neat, healthy, sanitary and safe. The overriding objective is to provide the services stated herein with the utmost reliability to minimize any negative impacts on schools which could adversely affect the DoDEA-E mission. This contract shall provide a clean, orderly, safe, cost-effective, and instructionally supportive school environment that contributes to the school district’s mission of providing an exemplary education that inspires and prepares all DoDEA-E students for success in a dynamic, global environment.

1.3. Scope of Work: The contractor shall provide custodial services and grounds maintenance, at DoDEA-E locations of schools as indicated in Attachment 2. These services are required in order to ensure that all DoDEA-E facilities remain functional, offer an acceptable level of cleanliness, and provide a safe and healthy environment that supports and enhances the educational mission of the agency. Specifications for each school/office can be found in the Attachments listed in Section 10 - List of Attachments.

2. OBJECTIVES

2.1. General Contractor Objectives:

The objective is for the contractor to provide management and staffing that will ensure continuity of services and establishes communication and partnering approaches between the contractor and government representatives.

“The tasks are not all inclusive as the contractor is expected to develop the total solution for meeting all the requirements of the objective in accordance with a performance-based approach. The government reserves the right to incorporate the winning offeror’s proposed technical response into the contract.

2.1.1. Contract Management Plan: The objective is to have a contractor established management and staffing plan that covers the performance of this contract with respect to partnering, management, staffing, recruitment and subcontractor support services. The plan, at a minimum, needs to address the following criteria:

The Contractor’s approach for addressing Communication and Relationship Management.

DoDEA utilizes a commercial of the shelf (COTS) program – SchoolDude to track work orders, manage customer requests, and improve workflow. Offerors will be required to utilize this work order system to respond and manage work order requests. Access will be provided through DoDEA Contracting Officer Representatives (CORs).

A process for managing SchoolDude - Maintenance Direct Custodial and Grounds. Contractor will ensure they have capabilities for reliable Internet connectivity between contractor employees and Government representatives to ensure maximum use of SchoolDude. Access to SchoolDude and SchoolDude on-line training (approximately 2 hours) shall be provided at no cost to the Contractor.

A process for managing the recruitment hiring, retention, substitution and replacement of qualified personnel, and how proposed staffing levels will be maintained throughout the life of the contract.

Identification of key personnel and provide a detailed approach to coordination and interface with the Government, internal company hierarchy and supervision, and operational control and oversight of personnel including subcontractors, if applicable.

How an initiative of this magnitude and complexity will be managed and administered from the top down, what processes will be in place to ensure effective and unabated communications between all stakeholders, and what procedural standardization is in effect to ensure timely resolution of problematic areas.

Procedures for obtaining clearances for installation access; an approach for a viable reach-back capability for surge contingency; limitation of manpower turnover rate; work scheduling and status reporting procedures; and processes or control measures to ensure effective status reporting and overall continuity of services.

A management approach to transitions as turnover occurs to ensure there is a timely and transparent transfer of knowledge between Contractor and Government personnel; resolving issues and conflict at the lowest possible levels in a timely manner without impact to school operations; what internal and external communication processes are in place with respect to all aspects of contract performance; what oversight will be in place to ensure contract personnel comply with standard operating procedures while simultaneously maintaining a high degree of professionalism; what the procedures are for placing, overseeing, and maintaining quality subcontractor personnel; and the methods of mitigating and monitoring risk of performance to meet or exceed all requirements in the PWS.

A system detailing how the Contractor will respond to service calls in a timely manner.

A plan detailing how the Contractor will use technology to communicate with DoDEA-E to receive and respond to service calls, emergencies, etc.

Contingency Plan for separation of employees and employee absences.

2.1.2. Materials, Equipment, and Critical Spares: The objective requires the Contractor to maintain sufficient materials, tools and equipment to support all work and schedule requirements identified in the PWS.

2.1.3. Hazardous Material and Waste Management: [As required to maintain compliance with all applicable installation/host nation laws and regulations.] The objective is for the contractor to comply with installation/host nation requirements, applicable laws and regulations with the inventory, storage, and handling of hazardous materials. Contractor will coordinate with installation Engineering and Environmental offices no less than annually to obtain compliance requirements.

In order to meet this objective the Contractor is required to identify and maintain records for all material requiring a Material Safety Data Sheet (MSDS) and establish employee training and certification standards IAW the installation’s Hazardous Material and Waste Management Plan and all applicable laws, regulations and host nation requirements.

2.1.4. Custodial and Grounds: The objective is to have a comprehensive Custodial and Grounds Management Program developed and submitted for each facility which provides the Government with the contractor’s plan for accomplishing the objectives and requirements of this PWS without interfering with school operations.

2.2. Custodial Service Objectives:

The objective is for the contractor to provide custodial services for school and office facilities, including all preschool, sure start and kindergarten rooms at elementary, intermediate, middle and high schools, which result in a clean, healthy, neat and professional environment at those facilities.

“The tasks are not all inclusive as the contractor is expected to develop the total solution for meeting all the requirements of the objective in accordance with a performance-based approach. The government reserves the right to incorporate the winning offeror’s proposed technical response into the contract.

2.2.1. Limited Cleaning: The objective is to have limited cleaning for five consecutive weekdays one week prior to the start of school at the end of summer break. This objective requires that such cleaning be provided only for restrooms and the removal of trash from all hallways and classrooms.

2.2.2. Unscheduled Clean-up: [As needed] The objective is to have accidental, incidental, and unforeseen occurrences, such as, but not limited to, vomit, feces (on floor, toilets, walls, etc.), blood, urine, and special clean-up requirements addressed and cleaned up as soon as possible (usually within 15 to 30 mins) after discovery. The objective is met when such instances are dealt with and the soiled area is restored to a clean/safe state within a reasonable amount of time after detection.

2.2.3. After Hour/Weekend Cleaning Events: [As Required] From time to time events will be held in the school buildings or at the athletic facilities which will require custodial services after normal school hours or on weekends.

These are variable and the Government is not able to enumerate the full number or the specific timing of these events far in advance of their occurrence. The contract will include a line item (CLIN) for a number of these events that is based on the historical average of such events. Each non-athletic event will require cleaning services for no more than 6 classrooms, 4 restrooms, and an adjacent hallway, or, in the case of athletic events, the main gymnasium, the multipurpose room (MPR), and 2 locker rooms (to include showers/restrooms). Historically there have been approximately 250 such events per year. The government will provide the contractor notification through SchoolDude of these events at least one week in advance of the event. The contractor will provide a per-event price for each event in their response to this solicitation and will invoice for the event against the relevant CLIN after providing the service.

2.2.4. District Superintendent Facility, Community Superintendent Facility and Center of Excellence:

[M/W/F] Daily level of services that are described throughout this PWS as being provided on a daily basis are required throughout the calendar year (with no Summer or Winter recesses) and will be performed on M/W/F only instead of daily. Weekly and annual cleaning services apply to these facilities the same as to the schools.

2.2.5. Vacuuming: [Every Weekday] The objective is to have vacuuming of all carpets, upholstery, walk-off mats, area and throw rugs accomplished using industrial-type vacuum cleaners with high air flow and equipped with a HEPA filters with 3-micron porosity or less (as required to qualify as HEPA) and with a minimum of 200 millibars of suction as measured at the end of the hose. Chairs, wastebaskets and other easily moveable items shall be moved to maintain floors beneath these items and returned to their original and proper position after cleaning. The objective is met if, after vacuuming is completed, carpets, upholstery, area and throw rugs are free of soil, dirt, debris, litter and other foreign matter.

2.2.6. Waste Disposal: [Every Weekday] The objective is to have all wastebaskets emptied to include any items placed near wastebaskets that are marked trash. The contractor is expected to provide and replace plastic wastebasket liners and return wastebaskets to their original position. Wastebaskets are to be clean, free of foreign matter, and free of odors. The objective also requires that wastebaskets be fitted with plastic liners and returned to their original position. In addition, wastebaskets are to be cleaned at least weekly.

2.2.7. Mud Scrapers and Door Mats: [Weekly, Every Weekday during inclement weather] The objective is to have doormats and mud scrapers located inside and outside of entrances and other locations, such as steps and landings, removed and cleaned of all mud, dirt and debris and then properly reinstalled or replaced. Collection basins will be clean of all trash, debris, dirt and sand.

2.2.8. Countertops in Classrooms and Offices: [Every Weekday] The objective is to have all countertops cleaned using a disinfectant agent. The objective is met when surfaces are free of dirt, spots, or other foreign matter.

2.2.9. Classroom and Office Sinks: [Every Weekday] The objective is to have all sinks washed with a disinfectant agent and free of spots, scale, scum, and mineral deposits. Soap and paper towels are to be resupplied as needed to prevent depletion.

2.2.10. Emergency Shower/Eyewash Station(s): [Weekly] The objective requires that classrooms with emergency shower/eyewash stations which have a water collection pan be cleaned and be free of dirt, debris, and water.

2.2.11. Floor Surface Cleaning:

2.2.11.1. Non-Carpeted Floor Cleaning: [Every Weekday] The objective is to have all non-carpeted floor surfaces and coverings cleaned IAW manufacture standards. Furniture and items are to be moved to allow proper cleaning and returned to their original positions. All floor surfaces and coverings, are to be thoroughly cleaned and free of dust, dirt, stains, streaks, fluids and litter. All floor cleaning solutions are to be removed from furniture and baseboards. Floors are to be free of residues or mop strands. During inclement weather, floors in high traffic areas will need to be cleaned more often to ensure safety, cleanliness and good appearance.

2.2.11.2. Non-Carpeted Floor Maintenance (Hard Floors: Vinyl Tile, Ceramic Tile, Wood, Concrete, Polyurethane, Nylon, etc..): [Bi-Annually, Summer and Winter] The objective is to have all non-carpet floors cleaned, scrubbed, sealed, polished, buffed, waxed, and stripped as required to meet manufacturer specifications.

After cleaning, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Baseboards, corners, and wall/floor edges shall also be clean. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

2.2.11.3. Carpet Shampooing: [Bi-Annually, Summer and Winter] The objective is to have all installed and Government-furnished carpeted floors restored to manufacturer specifications. Carpets shall be deep cleaned in order to remove embedded soil from carpet fibers. Deep cleaning shall employ an effective technique and/or method to address soil suspension, soil extraction and drying. After deep cleaning, the carpeted area shall show an improvement in visible appearance. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath and returned to their original location after the carpet has dried.

2.2.11.4. Gym, Stage, Multi-Purpose Room (MPR): [Every Weekday] The objective is to have all gym, stage and multi-purpose room floor surfaces maintained IAW specific manufacturer’s recommendations. Floor surfaces and coverings are to be kept free of dust, dirt, stains, fluids and litter for this objective to be met.

2.2.11.5. Gym, Stage, and MPR Floors: [Annual – Summer] The objective requires that all gym, stage, multi-purpose rooms, and other spaces with special flooring be stripped, rejuvenated and sealed IAW specific manufacturer’s recommendations. At the conclusion the objective will be met if floor surfaces are restored to the maximum possible finish.

2.2.12. Dusting:

2.2.12.1. Low Dusting: [Weekly] The objective is to have all low surfaces, up to 180 cm above the floor level, dusted prior to floors being cleaned. All dust, dirt, smudges, and loose soil is to be removed from all exposed surfaces which include, but are not necessarily limited to, furniture, window frames, door surfaces and frames, casings, window sills, Rolladens, baseboards, trim ledges, radiators, piping, heating lines, ventilation ducts, wall projections, surface-mounted electrical conduits, handrails and tops of shelves and bookcases. The objective is met when all exposed surfaces up to 180 cm above the floor level are free of dust and litter.

2.2.12.2. High Dusting: [Annually - Summer] The objective is to have all high surfaces, above 180 cm above the floor level, dusted prior to floors being cleaned. All dust, dirt, smudges, and loose soil is to be removed from all exposed surfaces which include, but not necessarily limited to, piping, heating lines, ventilation ducts (exterior), exhaust vents, wall projections, and surface-mounted electrical conduits. The objective is met when all exposed surfaces 180 cm above the floor level are free of dust and dirt.

2.2.13. Interior Cleaning:

2.2.13.1. Spot Cleaning: [Weekly] The objective requires that all washable surfaces, including, but not necessarily limited to, walls, window frames, door surfaces and door frames (including kick plates), casings, window sills, Rolladens, baseboards, trim ledges, radiators, piping, heating lines, ventilation ducts, wall projections, surface-mounted electrical conduits, and handrails be cleaned. The objective is met when all such washable surfaces are clean and free of smudges, fingerprints, streaks, dirt, and oil or grease spots.

2.2.13.2. Interior Glass Cleaning: [Weekly] The objective requires that all interior mirror and glass surfaces on doors, walls, showcases and partition walls with mirrors and glass surfaces (excluding skylights) be cleaned using materials designed for the cleaning of glass and mirrors.

2.2.13.3. Interior/Exterior Window and Door Cleaning: [Bi-Annually, Summer and Winter] The objective requires that all windows and skylights, awnings, clear overhead protection over walkways, including frames, casings, and sills on both interior and exterior surfaces, and installed screens are cleaned. Installed screens are to be removed prior to cleaning and reinstalled at the conclusion.

2.2.13.4. Drinking Fountains: [Every Weekday] The objective requires that all drinking fountains be cleaned with a disinfectant agent. At the conclusion sinks are expected to be disinfected, free of dirt, and water or lime spots and the areas around the drinking fountains will be dry.

2.2.13.5. Interior/Exterior Light Fixtures: [Annually – Summer] The objective requires that all light fixtures, globes, reflectors and casings be cleaned. Any parts removed for cleaning shall be correctly reinstalled. At the conclusion the light fixtures will be clean, and free of dirt, spots and insects.

2.2.13.6. Interior Shutters, Venetian and Vertical Blinds: [Annually – Summer] The objective requires that all interior shutters, venetian blinds, and vertical blinds be cleaned. The objective will be met if, at the conclusion of the cleaning, the shutters and blinds are correctly rolled up or drawn and are free of dust and dirt.

2.2.13.7. Furniture and Upholstery: [Annually – Summer] The objective requires that gum and other foreign matter be removed from all furniture and the furniture and upholstery be washed and surfaces sanitized. Upon completion the furniture and upholstery will be clean and free of gum, stains, and other foreign matter.

2.2.13.7.1. Desktops, Tabletops, Countertops in Specialized Areas: [Every Weekday] Specialized areas include Sure Start, PSCD, Nurse’s Office and Examination Rooms, Culinary Arts and Home Economics (excluding food preparation areas), Art Classrooms, Learning Impaired Classrooms, Teacher’s Lounges, and Science Labs. The objective requires that desk tops, table tops, counter tops, and stove tops (if present) in these areas be wiped down with a disinfectant agent. When completed surfaces will be clean and free of dirt, spots, smudges, and other foreign matter.

2.2.13.7.2. Desktops, Tabletops, Countertops Cleaning in Classrooms: [Every Weekday for ES] [Weekly for MS & HS] The objective requires that, when accessible, classroom desktops, tabletops, and countertops be cleaned and wiped down with a disinfectant agent. Upon completion the surface is expected to be clean and free of dirt, spots, smudges, and foreign matter.

2.2.14. Cleaning of Washrooms, Restrooms and Locker Rooms: [Every Weekday] The objective requires that washrooms, restrooms and locker rooms meet the objectives defined in the following paragraph during operational hours on school days. These objectives shall be performed each operational day on all washrooms, restrooms and locker rooms. Use of the same bucket of cleaning solution and/or cleaning cloths used to clean toilets or urinals to clean wash basins, tubs, fixtures, and showers is NOT acceptable. Similarly, the same bucket of cleaning solution and/or cloths used to clean floors is not to be used to clean toilets, urinals, wash basins, showers, tubs and/or fixtures. It is required that water and soap solutions in buckets be changed with sufficient frequency to prevent broadcast of unpleasant odors and disease. Soap, paper towels and toilet paper shall be provided and stocked at all locations such that depletion is avoided. It is expected that all stains, graffiti or other markings will be removed as they occur.

For all Schools washrooms/restrooms, supplemental cleaning shall be performed as required to maintain standards throughout the school operational day. Cleanup of water spills in restrooms and around drinking fountains shall be performed as required to maintain health and safety. Additionally, washrooms will be maintained in a neat, clean, sanitary and safe condition during operational hours. Sinks, toilet bowls and urinals are to be free of spots, scale, scum, and mineral deposits. Fixtures, floors, walls and partitions are to be free of water, urine and feces, soap, paper towels and toilet paper. Paper towels, hand soap and toilet paper are to be restocked in each applicable location as needed to ensure sufficient supplies throughout the school day. All cleaning materials are removed after use.

2.2.14.1. Toilets: [Every Weekday] Toilets and seats are to be cleaned using a disinfectant agent. Toilets and seats shall be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. After cleaning, it is expected that toilets and seats will be free of all spots, scale, scum, and mineral deposits.

2.2.14.2. Washroom/Restroom Surfaces: [Every Weekday] All surfaces of toilet partition walls, ceramic tiled walls, window sills and moldings are expected to be cleaned using a disinfectant agent. All fittings are to be polished. After cleaning it is expected that the surfaces will be free of spots, stains, smudges, and dirt and that the fittings clean, shiny, and free of dirt.

2.2.14.3. Urinals: [Every Weekday] The objective is to have urinals cleaned using a disinfectant agent. Urinals shall be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. After cleaning it is expected that urinals will be free of spots, stains, smudges, and dirt and that the fittings are clean, shiny, and free of dirt.

2.2.14.4. Wash Basins and Faucets: [Every Weekday] Wash basins are expected to be cleaned using a disinfectant agent. Wash basins and faucets are expected to be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. After cleaning it is expected that the wash basins and faucets will be free of spots, scale, scum, and mineral deposits.

2.2.14.5. Showers and Tubs: [Every Weekday] Showers and tubs, to include all walls, bases, and fittings, are expected to be cleaned using a disinfectant agent. After cleaning showers and tubs will be clean, free of stains, spots and dirt.

2.2.14.6. Floors: [Every Weekday] All washroom, restroom, shower room and locker room floors are expected to be mopped with a water/disinfectant agent solution. When complete, floors will be clean, free of stains and dirt spots.

2.2.14.7. General Associated Tasks: [Every Weekday] All washroom mirrored and glass surfaces are cleaned and streak free. All floor drain traps, shower drains, and sink drains are filled with water to prevent drains from drying out and allowing sewer gases to enter the area. All shelves and soap dishes are cleaned and polished. All feminine sanitary receptacles are emptied and receptacle bags are replaced.

2.2.14.8. Lockers: [Annually, Summer] The interior and exterior of student lockers in all locations (including athletic locker rooms) are to be cleaned and disinfected. Contractor will coordinate with school administration to ensure lockers are accessible. When complete, lockers are expected to be free of graffiti, stains, spots and dirt.

2.2.15. Outdoor Cleaning:

2.2.15.1. Main Entrances: [M/W/F] The objective is to have the main foot traffic entrances to buildings swept, policed, and cleaned. The objective is met when the main entrances are swept and free of debris and excessive dirt.

2.2.15.2. Walkways: [M/W/F] Outdoor walkways within school boundaries are to be swept and are expected to be clean and free of trash and natural debris.

2.2.15.3. Exterior Trash Receptacles: [Every Weekday] The area around exterior trash receptacles is expected to be policed and receptacles are expected to be cleaned and maintained at approximately 80% to 90% of capacity and not allowed to overflow. The contractor is expected to provide and replace plastic trash receptacle liners. Trash receptacles are to be clean, free of foreign matter, and free of odors.

2.2.15.4. Exterior Roller Shades & Jalousies: [Annually – Summer] Roller shades and jalousies are to be cleaned and returned to their correct position. Any damage that is found during cleaning operations is to be reported to the COR. The objective is met when the roller shades and jalousies are free of dust and dirt, and returned to their correct position.

2.2.16. Day Service for School Meal Programs: [Every Weekday] The objective is to have all tables required for meal services set up, wiped down with disinfectant agents between meals (breakfast and lunch), and taken down after meals. Certain tables, designated by the Government as “allergy free” will need to be cleaned with separate disinfecting agents and with separate cloths. At the conclusion of meal service, the area is to be cleaned. Floors are expected to be swept and mopped and all trash containers in the areas are to be emptied and cleaning provided, as required.

Some food service areas serve additional functions, e.g. Multi-Purpose Rooms and 21st century common areas. Such areas are to be returned to a state appropriate to the area’s normal function. It is expected that food service areas will be set up and broken down in a timely fashion that does not impede the use of those areas for other regularly-scheduled functions. Receiving and/or emptying children’s trays or kitchen cleaning is NOT part of this requirement.

2.2.17. Disposal of Recycling Waste: [As Required] Separated recyclable waste from classrooms and office waste that has accumulated in designated recycling containers (normally paper, plastic and cardboard) is to be periodically removed and deposited at designated pick-up points or staging areas in and around the school where it will ultimately be removed by the recycling activity/agent. Receptacles are expected to be maintained at approximately 80% to 90% of capacity and not allowed to overflow. This objective specifically does NOT include the sorting of recyclable materials and/or verification that recyclable materials have been properly sorted.

Receptacles found to contain mixed trash are to be emptied into general trash and not recyclable trash. Additionally, recycling of materials that are a result of activities not directly related to classroom or office operations is NOT included in this requirement.

2.2.18. Reduced Services when Schools are not in Session: [Twice per week during Spring, Winter, and Summer Recesses] The period of time that school is not in session for the purpose of this objective is composed of the spring, winter and summer recess periods and does not include teacher’s workdays and holidays. During periods when classes are not in session, custodial services will be limited to administration offices, main bathrooms immediately adjacent to administrative offices, entrance ways and hallways leading to the administrative offices, the Bus Office, Supply Office, and Registrar’s Office with adjacent restrooms. Reduced services in administrative areas will be limited to trash removal, sweeping, mopping and/or vacuuming.

2.2.19. Extended School Year Program Cleaning Events: [As Required] Each year during the summer school break the government will require additional cleaning for a limited number of classrooms, restrooms, and hallways supporting the needs of its special education program. The government is not able to provide precise numbers until shortly before the summer break period begins. The intent is to have the contractor provide a price for a designated number of “Extended School Year Program Events” which will appear as a separate line item (CLIN). Each event will consist of one day of normal cleaning for 2 classrooms, 2 restrooms and an adjacent hallway. Historically there have been approximately 200 events per year. The government will provide the contractor notification, through SchoolDude, of these events no later than one week in advance. The contractor will invoice for the event against the relevant CLIN after providing the service.

2.3. Grounds/Landscaping Objective:

The overall objective is to have all grounds and landscaped areas within school boundaries, to include the area within one meter outside of boundary fences that are on Government property, well groomed, and maintained.

Grounds maintenance work is to be performed in accordance with applicable DoD and/or host nation regulations (compliance with the most stringent regulation is the requirement) and meet the objectives detailed in this section.

“The tasks are not all inclusive as the contractor is expected to develop the total solution for meeting all the requirements of the objective in accordance with a performance-based approach. The government reserves the right to incorporate the winning offeror’s proposed technical response into the contract.”

2.3.1. General Grounds Clean-Up: [Weekly] The objective is to have all school grounds, including play areas and playgrounds, policed to remove trash, litter, feces and all other debris, natural and manmade, from the grounds.

All such materials shall be removed to a proper disposal site the same day as collected. The grounds are expected to be kept free of trash, litter, feces and all other debris.

2.3.2. Grassed Areas:

2.3.2.1. Mowing and Reseeding: [As required to maintain the height standard] All areas containing ground cover (defined as cultivated grasses, weeds, dandelions and other ground-hugging non-ornamental vegetation) are expected to be mowed to a height of 8-9 cm whenever the ground cover reaches an average height of 11 cm.

It is expected that stones (5 cm or more in diameter), debris (paper, bottles, trash) and branches will be remove before mowing. The objective includes having the mowing performed so as to avoid “burn spots” in the ground cover.

With each mowing, grass around trees and bushes, along sidewalks, hedges, fences, posts, picnic tables, sports fields and playground equipment, buildings and other bordering installations is expected to be trimmed and edged, to the same height as the surrounding grass. All trash, debris, and grass cuttings visible on the lawn surface is to be removed to a proper disposal site on the same day mowing occurs. Bare or worn patches are to be reseeded in a manner that will ensure adequate growth. These services shall also be provided for the area within one meter outside boundary fences that are on Government property.

2.3.2.2. Irrigation: [As Required] All grass areas accessible with water hookups and hoses are expected to be irrigated as required to maintain acceptable growth, coverage, and a healthy condition of the grass.

2.3.3. Weed Removal: [Weekly] The objective is to have all weeds and grass found growing in paved areas, between paving stones of walkways and parking areas, in cracks and spaces between walkways and buildings, on building roofs and walls, in atria and courtyards, paved picnic areas, and all other areas where vegetation is undesirable removed. All such vegetation is to be removed to a proper disposal site the same day that it is cleared. It is expected that a uniform edging will be maintained along paved surfaces and landscaped areas. Weeds are not to reach a vertical height greater than 9 cm or overall diameter greater than 16 cm. It is expected that all defined areas will be kept free of unwanted vegetation and that facilities will present a neat appearance.

2.3.4. Sports Fields:

2.3.4.1. Grassed Areas – Irrigation: [As Required] The objective is to have all sports fields irrigated as needed to maintain acceptable growth, coverage, and healthy condition of grass.

2.3.4.2. Grassed Areas – Aeration: [Annually – Summer] All grassed areas on sports fields are to be aerated and sanded IAW local practices.

2.3.4.3. Fertilization and Chemical Weed Control: [Annually – Summer] The objective is to have Sports Fields treated with a combination fertilizer/weed-control product IAW manufacturer specifications and accepted local codes, regulations and practices.

2.3.4.4. Inspections: [Weekly] The objective is to have all football, soccer, baseball and softball fields, tennis courts, running tracks, sand pits and grassed recreation areas inspected. If required, rake and/or level minor high or low spots in conjunction with grass mowing operations (see Para. 2.3.2.1. above). It is anticipated that these areas shall be kept swept, cleared of debris, (including moss) and watered as necessary to sustain and promote appropriate grass functionality.

2.3.4.5. Mowing: [As required to maintain the height standard] The objective is to have the playing area of sports field mowed to maintain a maximum consistent height of 6 centimeters and a minimum consistent height of 4 centimeters. Mowing equipment shall be of a type and quality tailored specifically to sport field maintenance. Prior to mowing all organic and manmade debris, trash, and other debris is to be removed from the field and, afterwards, those items along with grass cuttings visible on the lawn surface are to be removed to a proper disposal site on the same day. Bare or worn patches are to be reseeded in a manner that will ensure adequate growth.

2.3.4.6. Field Preparation: [As required] The objective is to have sport fields prepared for the appropriate sport before the beginning of each sport season (football, soccer, baseball, softball, track and field, tennis). Holes are to be filled, sand refreshed, grass raked and mowed to have fields in a safe and useable condition at the start of each sport season. The government will provide the contractor notification, through SchoolDude, of these events no later than one week in advance.

Sport Fields and other locations containing Artificial Turf [Weekly- March-June and August-November]:

Contractor will remove debris, natural and man-made prior to the start of any maintenance action. Loosen and level the turf infield material and replace any displaced material. Refill with new infield material as required. Inspect areas for excessive wear and tear such as penalty spot and goal areas. Inspect all lines and seams, brushing/dragging of entire field surface area with approved equipment. During periods of extreme heat, water surface for cooling. All artificial turf areas will be maintained per manufacture recommendations per maintenance schedule.

2.3.5. Landscaped Areas:

2.3.5.1. Shrubs, Hedges, and Trees: [Semi-Annual] The objective is to have all shrubs and bushes pruned, all shaped hedges trimmed. Tree branches that obstruct walkways or structures or that present a hazard, will be pruned back to at least 2.5m from walkways, structures or hazards. All cuttings will be removed and properly disposed of.

The expectation is that the typical shapes of the shrubs, bushes, hedges and trees will be retained.

2.3.5.2. Planted Areas – (Ground or above Ground and the (4) KHS 21st Century School Interior Live Green Walls) ): [Monthly] The objective is to have all bare grounds dug to approximately 5 cm deep, taking care not to harm the plant roots. Any weeds, including the roots, debris, dead plants, and dead parts of plants will be removed and disposed of. When necessary, mulch will be replaced and damaged edging will be repaired or replaced upon discovery. The COR will be notified immediately if suspected poisonous plants, shrubs or berries are encountered.

The use of chemicals to remove growth is NOT acceptable. The expectation is that all planted areas will be neat and free of weeds, debris, dead plants.

2.3.5.3. Removal and Disposal of Natural Debris: [As Required]…