HE1254-16-T-0029_0002.docx

HE1254-16-T-0029

HE1254-16-T-0029

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 08-Aug-2016 11:00 AM to 05-Aug-2016 11:00 AM.

SUPPLIES OR SERVICES AND PRICES

Global Changes

CLIN 0001 -- CLIN 5003

The IDC type has changed from N/A to Requirements.

CLIN 0001

The pricing detail quantity has increased by 160.00 from 1.00 to 161.00.

CLIN 0003

The cost constraint NSP has been added.

CLIN 1001

CLIN 1003

CLIN 2001

CLIN 2003

CLIN 3001

CLIN 3003

CLIN 4001

CLIN 4003

CLIN 5001

CLIN 5003

DELIVERIES AND PERFORMANCE

The following Delivery Schedule item for CLIN 0001 has been changed from:

POP 26-SEP-2016 TO

25-SEP-2017

ANTHONY LODOVICO

DODEA

ATTN: EDUCATION DIVISION

4800 MARK CENTER DRIVE

ALEXANDRIA VA 22350-1400

703-372-6004 FOB: Destination

HE1254

To:

POP 26-SEP-2016 TO

25-SEP-2017

ANTHONY LODOVICO

DODEA

ATTN: EDUCATION DIVISION

4800 MARK CENTER DRIVE

ALEXANDRIA VA 22350-1400

703-372-6004

HE1254

The following Delivery Schedule item for CLIN 5003 has been changed from:

POP 26-SEP-2020 TO

25-SEP-2021

ANTHONY LODOVICO

DODEA

ATTN: EDUCATION DIVISION

4800 MARK CENTER DRIVE

ALEXANDRIA VA 22350-1400

703-372-6004

HE1254

To:

POP 26-SEP-2021 TO

25-SEP-2022

ANTHONY LODOVICO

DODEA

ATTN: EDUCATION DIVISION

4800 MARK CENTER DRIVE

ALEXANDRIA VA 22350-1400

703-372-6004

HE1254

The following have been added by reference:

The following have been added by full text:

52.216-19 ORDER LIMITATIONS. (OCT 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than (insert dollar figure or quantity), the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor:

(1) Any order for a single item in excess of (insert dollar figure or quantity);

(2) Any order for a combination of items in excess of (insert dollar figure or quantity); or

(3) A series of orders from the same ordering office within days that together call for quantities exceeding the limitation in subparagraph (1) or (2) above.

(c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) above.

(d) Notwithstanding paragraphs (b) and (c) above, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within days after issuance, with written notice stating the Contractor's intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

(End of clause)

52.216-21 REQUIREMENTS (OCT 1995)

(a) This is a requirements contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies or services specified in the Schedule are estimates only and are not purchased by this contract. Except as this contract may otherwise provide, if the Government's requirements do not result in orders in the quantities described as "estimated'' or "maximum" in the Schedule, that fact shall not constitute the basis for an equitable price adjustment.

(b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. Subject to any limitations in the Order Limitations clause or elsewhere in this contract, the Contractor shall furnish to the Government all supplies or services specified in the Schedule and called for by orders issued in accordance with the Ordering clause. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations.

(c) Except as this contract otherwise provides, the Government shall order from the Contractor all the supplies or services specified in the Schedule that are required to be purchased by the Government activity or activities specified in the Schedule.

(d) The Government is not required to purchase from the Contractor requirements in excess of any limit on total orders under this contract.

(e) If the Government urgently requires delivery of any quantity of an item before the earliest date that delivery may be specified under this contract, and if the Contractor will not accept an order providing for the accelerated delivery, the Government may acquire the urgently required goods or services from another source.

(f) Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order. The contract shall govern the Contractor's and Government's rights and obligations with respect to that order to the same extent as if the order were completed during the contract's effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after September 25, 2022.

(End of clause)

252.216-7006 ORDERING (MAY 2011)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the contract schedule. Such orders may be issued from September 26, 2016 through September 25, 2022.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c)(1) If issued electronically, the order is considered ``issued'' when a copy has been posted to the Electronic Document Access system, and notice has been sent to the Contractor.

(2) If mailed or transmitted by facsimile, a delivery order or task order is considered ``issued'' when the Government deposits the order in the mail or transmits by facsimile. Mailing includes transmittal by U.S. mail or private delivery services.

(3) Orders may be issued orally only if authorized in the schedule.

(End of Clause)

The following have been modified:

ADDENDUM TO FAR 52.212-1

ADDENDUM TO FAR 52.212-1 – INSTRUCTIONS TO OFFERORS -- COMMERICIAL ITEMS

1. Addendum to Paragraph (b) Submission of Quotes: In addition to those requirements as stated in paragraph (b), the following are added and shall apply to the submission requirements in response to this solicitation:

(a) Quote Structure and Content – Vendors shall submit quote packages consisting of the following separate/distinct volumes for evaluation purposes and include the content identified herein:

1. Volume 1 - Administrative. This quote volume shall include the following:

a. A cover letter with the vendor’s Tax Identification Number, Dun and Bradstreet Number, Cage Code, and point of contact information;

b. Completed Standard Form (SF) 1449.

c. Completed FAR Clause 52.209-7, Information Regarding Responsibility Matters.

d. If the vendor is registered in System for Award Management (SAM), a copy of completed paragraph (b) of FAR provision 52.212-3, Offeror Representations and Certifications; or if the vendor is NOT registered in SAM, a copy of completed paragraphs (c) through (o) of FAR provision 52.212-3, Offeror Representations and Certifications.

2. Volume 2 – Technical Capability. This quote volume shall:

a. Not exceed 20 pages in length.

b. Vendor shall demonstrate their understanding of the requirement and ability to provide the supplies and services outlined in the Statement of Work.

c. NOT include any references to proposed pricing.

3. Volume 3 – Past Performance Information. This quote volume shall:

a. Provide information on at least three recent contracts for supplies and services relevant to those required in the SOW. “Relevant” is defined as work similar in complexity and magnitude to the work described in the SOW. “Recent” is defined as contracts that have been completed within the past three years or are currently being performed.

b. Use the following forms to provide the necessary information for each “recent” and “relevant” contract submitted:

i. Attachment A, Past Performance Part I must be completed and submitted by all vendors for all three recent contracts; and

ii. Attachment B, Past Performance Part II is a questionnaire that must be forwarded by vendors to a minimum of three references. References must complete and submit the questionnaire directly to the DoDEA Procurement Division.

c. The Government reserves the right to consider Past Performance information from other available sources.

4. Volume 4 – Price. This quote volume shall:

a. Be in Microsoft Excel. All items must have a price or be marked “NSP” for “Not Separately Priced.” Each item will state the description, ISBN number, quantity, unit, unit price, and estimated amount. A separate line item must be prepared for item being proposed for the base and five option periods. A final total of the Base and Option Periods is required in the Excel Spreadsheet.

b. Reference the Contract Line Item Numbers (CLINs) Sub-CLINs in the SF1449 Schedule of Supplies as suggested CLIN structures. In lieu of this schedule, the contractor may submit fewer or more CLINs, whichever may be appropriate to their standard commercial practice.

c. The CLIN structure is based upon the total number of school as listed in SOW Section 3.2 but the offeror can submit Alternative CLIN structure that reflects the umber of students as listed in SOW 3.1.

5. Volume 5 – Information Technology (IT) Components.

a. One set of all proposed IT components and software to include digital courseware for DoDEA’s technology safety and compliance requirements check, such as online resources, CD-ROM, downloadable material, CDs, or videos and DVDs.

b. The terms and conditions/license agreements..

c. One packing slip identifying each item delivered (NOTE: See early submission deadline for IT components in paragraph (b)(2) of this addendum. Items that are received, but do not correspond to any item on the Price Offer Excel spreadsheet may not be evaluated).

d. Completed Attachment C to address vendor cloud information.

e. Completed Attachment D Government Product Accessibility Template (GPAT) to address section 508 (under separate cover).

(b) Quote Submission Requirements –

1. Copies, Format and Quantities:

a. One electronic copy of Volumes 1-4.

2. Closing Dates and Delivery Methods/Addresses::

a. Information Technology (IT) Components (Volume 5). For Pre-Information Assurance Testing by the DoDEA IT Division, to include Attachment C Vendor Cloud Information. The preliminary closing date for all IT Components is August 1, 2016 at 11:00 A.M. ET via U.S. Postal, UPS, or FEDEX to the following address:

Department of Defense Education Activity (DoDEA) 4800 Mark Center Drive Suite 05H02-05 – Procurement Alexandria, VA 22350-1400 Attn: Noah Mitchell/Human Anatomy and Physiology

b. Complete Quote Package (Volumes 1 through 5): The closing date for complete quote packages is August 5, 2016 at 11:00 A.M. ET via email.

The electronic copy of Volumes 1-4 shall be sent by email to the Contract Specialist at Noah.Mitchell@hq.dodea.edu. DoDEA has a maximum email limit of 10MB. Vendors shall confirm receipt of their electronic copy by return email from the Contract Specialist. The vendor agrees to hold the prices in its quote firm for 120 calendar days from the date specified for receipt of quotes, unless another time period is specified in an amendment to the solicitation.

(c) RFQ Questions – Questions in regards to this RFQ shall be submitted in writing via email to Noah Mitchell at Noah.Mitchell@hq.dodea.edu with the subject line, “Questions Literacy Text to Speech Comprehensive Accommodation Suite,” no later than 11:00 AM ET on July 15, 2016. A consolidated list of all questions and answers will be provided via an amendment to the RFQ posted to www.FedBizOpps.gov.

SUMMARY OF IMPORTANT DUE DATES:

Item

RFQ Questions

Complete Set of IT Components Quotes and Materials Submission (to include another complete set of IT Components)

11:00 AM ET

April 1, 2016

11:00 AM ET

August 5, 2016

11:00 AM ET

To

Noah.mitchell@hq.dodea.edu

Department of Defense Education Activity (DoDEA) 4800 Mark Center Drive Suite 05H02-10 - Procurement Alexandria, VA 22350-1400 Attn: Noah Mitchell - Literacy Volumes 5 Hard Copy to:

Department of Defense Education Activity (DoDEA) 4800 Mark Center Drive Suite 05H02-10 - Procurement Alexandria, VA 22350-1400 Attn: Noah Mitchell - Literacy

Volumes 1-4 Electronic Copy to: Noah.mitchell@hq.dodea.edu

(End of Instructions to Offerors)

ATTACHMENT A

Past Performance Part I: RFQ HE1254-16-T-0029 LITERACY

Information Below To Be Completed by Vendor for a Minimum of Three References

Name of Agency/Command/Company Contracting Activity:

Contract number: Contract type:

Total contract value (Include exercised and unexercised options) At time of award: $ Currently (or at completion): $

Period of performance or delivery schedule (Include exercised an unexercised options) At time of award:

Currently (or at completion):

Brief description or title of contract requirements. Use space as needed, but do not exceed one typewritten page per contract.

Procuring Contracting Officer (PCO) Use current name as point of contact for on-going contracts or the last individual’s name for completed contracts.

Name:

Telephone number:

Facsimile number:

E-mail address:

Contracting Officer’s Representative (COR) Name:

Telephone number:

Facsimile number:

E-mail address:

Administrative Contracting Officer (ACO):

Name:

Telephone number:

Facsimile number:

E-mail address:

Brief description of any problems encountered and corrective actions taken to resolve those problems. Use space as needed, but do not exceed one typewritten page per contract.

(End of Attachment A)

ATTACHMENT B

Past Performance Part II: Questionnaire RFQ: HE1254-16-T-0029 LITERACY

** Information to be completed by vendor’s references and emailed directly to DoDEA Procurement to Noah.Mitchell@hq.dodea.edu by August 5, 2016 at 11:00 A.M. EST.

REFERENCE INQUIRY

Name of Vendor: ____________________________________________________________________

1. Reference Firm Contacted

2. Project Title: __________________________________________________________________________

3. Contract Number (if known):

4. Name of Key Person Contact:

5. Key Contact Phone No.:

6. Did the Key Contact work directly on the contract referenced? Yes [ ] No [ ]

7. Contract period: From to

8. Brief Description of Work Performed:

9. Quality of Work Performed and Products Delivered:

1. Degree of Cooperation by Contractor and Your Organization.

(a) How well overall did the Contractor work with the Contracting Organization?

1. Timeliness of Contract Work.

(a) Was work completed on time?

(b) Were there any unresolved problems during performance or afterwards?

13. Would you recommend the Contractor? Yes No If no explain why

Rating __________________ (Excellent, Satisfactory or Unsatisfactory) Supporting Comments:

Excellent (E) - Performance meets contractual requirements and exceeds many to the Government's benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Satisfactory (S) - Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Unsatisfactory (U) - Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

(End of Attachment B)

ATTACHMENT C

DoDEA CLOUD VENDOR INFORMATION COLLECTION

Data Collection and Distribution

1. Does the vendor use the Privacy Impact Assessment to identify all data that the system provides the ability to collect, whether or not collection is required, per http://www.dodea.edu/upload/pia_DPS.pdf?

1. What, if any, data is collected by third parties (e.g., via cookies, plug-ins, ad networks, web beacons etc.)?

1. Does the vendor service meet the requirements for any of the following?

2. Children's Online Privacy Protection Act (COPPA), per http://www.coppa.org/coppa.htm

2. Family Educational Rights and Privacy Act (FERPA), per http://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html

2. Children's Internet Protection Act (CIPA), per http://www.fcc.gov/guides/childrens-internet-protection-act

System Management and Security

1. How is system penetration testing, vulnerability management, and intrusion prevention managed?

1. Are software updates and patches routinely or automatically on all servers?

1. Are software and hardware lifecycle management procedures in place to replace end-of-life products?

1. Is the system, including server(s) and network devices located in secure facilities under controlled circumstances (e.g., authorized personnel access lists, ID cards, entry logs)?

1. Are server(s) and network devices located in an environmentally controlled facility?

1. Are backups performed and tested regularly and stored off-site?

1. How are these backups secured? Disposed of?

Data Storage and Data Access

1. Where will information be stored and how is data “at rest” protected (i.e., data in the data center)?

0. Will any data be stored outside the United States?

0. Is all or some data at rest encrypted (e.g. just passwords, passwords and sensitive data, all data) and what encryption method is used?

1. How will the information be stored and transmitted?

1. How is data and access separated from other customers?

1. How does the provider protect data in transit, e.g., Secure Socket Layer (SSL), hashing, etc.?

1. Who has access to information stored or processed by the provider?

1. What process is in place to ensure vendor access to school records is limited to when necessary to provide the service to the school?

1. Are background checks completed on personnel with administrative access to servers, applications and customer data?

1. Does the vendor subcontract any functions, such as analytics?

1. What is the process for authenticating callers and resetting access controls, as well as establishing and deleting accounts?

1. How are third party government or law enforcement data requests managed?

Data and Metadata Retention

1. How does the vendor assure the proper management and disposal of data?

1. How is data deleted?

1. Is data deleted on a specific schedule or only on termination of contract?

1. What is the process to request the deletion of school data?

1. What is the process to request school data?

Development and Change Management Process

1. Are there standardized and documented procedures for coding, configuration management, patch installation, and change management for all servers and network devices involved in delivery of contracted services?

1. Are practices regularly audited?

1. What is the customer notification process for changes that will affect the security, storage, usage, or disposal of any information received or collected directly from the school?

1. Availability

3. Is there a guaranteed service level? If so describe?

3. What is the backup-and-restore process in case of a disaster?

3. What protection is in place against denial-of-service attack?

1. Audits and Standards

4. What is the process for the school to audit the security and privacy of records?

4. Are the security operations reviewed or audited by an outside group?

4. What security standard such as the International Organization for Standardization (ISO) and Payment Card Industry Data Security Standards (PCI DSS)?

Test and Development Environments

1. Will “live” student data be used in non-production (e.g., test or development, training) environment?

1. Are these environments secure to the same standard as production data?

Data Breach, Incident Investigation and Response

1. What is the process to manage a data breach in vendor systems?

1. What is the process to perform security incident investigations or e-discovery?

1. Regarding incident investigation, what is the process to request log data for end user, administrative and maintenance activity?

PROVIDE A COPY OF VENDOR’S INFORMATION TECHNOLOGY (IT) TERMS AND CONDITIONS.

(End of Attachment C)

ATTACHMENT D

Government Product/Service Accessibility Template for Application/Operating System Software Summary

· Column one identifies all the Sections of the Standard that might apply to any deliverable.

· Column two identifies the total number of provisions contained within each Section of the Standard.

· Column three is for the agency to summarize accessibility requirements. Place the number of provisions determined to be applicable in this column based on program need and actual characteristics of your expected deliverable. Default values identify the total number of provisions that typically apply to a deliverable of this type. Some of these may not actually apply to a specific product if they correspond to features or function NOT included by a particular vendor’s deliverable. Conversely, others indicated to not apply may in fact apply if they correspond to features and functions that are included by a particular vendor’s deliverable. If the deliverable involves such additional features then the accessibility of those features must also be considered.

· Column four is for general notes about the Sections of the Standard. Some apply to all deliverables and some are specific to a particular deliverable.

· Columns five, six, and seven are for the vendor to summarize their responses to applicable provisions from each specific Section of the Standard.

· Column eight is where the vendor can note explanations for any of the preceding columns, e.g. there are differences between expected applicable provisions and actual product features.

Section 1194.22 Web-based Internet and Intranet Information and Applications

Section 1194.23 Telecommunications Products

Subpart B -- Technical Standards

· Column one is the identification of each technical provision within the Section of the Standard.

· Column two provides the full text of the provision from the Standard.

· Column three is for the agency to document accessibility requirements. Place a Yes or No in this column based on program need and actual characteristics of your expected deliverable. Default values indicate provisions that typically apply to a deliverable of this type based on typical common characteristics. If there is a possibility that the provision applies, the default value is “Yes”. Some of these may not actually apply if they correspond to features or function NOT included by a particular vendor’s deliverable. Conversely, others indicated to not apply may in fact apply if they correspond to features and functions that are included by a particular vendor’s deliverable. If the deliverable involves such additional features then the accessibility of those features must also be considered.

· Column four provides explanatory information about the provision to help both the agency in determining applicability and the vendor in providing accessibility information.

· Column five is for the vendor to indicate whether their deliverable meets, partially meets, or does not meet the specific applicable provision.

· Column six is for the vendor to provide an explanation of how the deliverable meets or does not meet the specific provision. It is also an opportunity to explain why a deliverable does not have an applicable feature or why it has a feature that was not identified as applicable.

Section 1194.21 Software applications and operating systems

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This requirement is also addressed in provisions 1194.22(j) and 1194.25(i).

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Section 1194.22 Web-based intranet and Internet information and applications

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Section 1194.23 Telecommunications products

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Section 1194.24 Video and multimedia products

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Section 1194.25 Self-contained, closed products

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Section 1194.26 Desktop and portable computers

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Subpart C -- Functional Performance Criteria Section 1194.31 Functional performance criteria

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Subpart D -- Information, Documentation, and Support Section 1194.41 Information, documentation, and support

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STATEMENT OF WORK

Literacy Accommodation Suite for Grade 1-12 Students with Disabilities

1.0 INTRODUCTION

4.1 Essential Features: The Contractor shall provide a literacy accommodation suite that includes the following eight features:

1) Ability to run on PC and tablet devices (currently DoDEA uses Windows and Apple IOS for its special education program).

2) Flexible licensing so that student may use it both at school and at home.

3) Ability for students to select the best voice for their learning/listening style, for example, choice of multiple high quality synthesized voices; adjustable reading rate and pitch; multiple voice language options.

4) Bimodal color highlighting of words, sentences, or paragraphs as they are spoken.

5) Ability to read text in at least two or more formats: DOCX, Google Docs, PDF, EPUB, RTF, Daisy, and on the Web (Chrome, IE or MS Edge).

6) Compatibility with Bookshare.

7) Optical Character Recognition (OCR) and scan capabilities to include scanning and reading paper as well as locked PDFs or image/text files online while retaining the original format and color.

8) Word prediction to support spelling and writing.

4.2 Optional Features: The Contractor shall provide a literacy accommodation suite that includes at least six of the following fourteen features:

1) Ability to be managed and supported from one centralized location for use throughout DoDEA.

2) Customizable toolbars/user interface so that teachers may lock specific features.

3) Keyboard shortcuts for critical features/commands for use on PCs.

4) Text magnification capability and color contrast options.

5) Dictionary supported by pictures.

6) Translator tool for at least the following languages: Spanish, German, Korean, Arabic, and Japanese.

7) Integrated study skills tools which may include one or more the following: highlights, voice notes, annotations, extract notes options for outlining, and summary guides.

8) Support text-to-speech for Mathematical Markup Language (MathML), which provides ability to use text-to-speech to read complex math and scientific equations.

9) Concept mapping to create and edit graphic organizers.

10) Custom word banks or lists.

11) Word prediction includes phonetic and grammatical corrections.

12) Multiple dictionaries that that include text-to-speech for definitions and homonym and synonym check/tools.

13) Spell check which includes text-to-speech for selections such as phonetic and/or contextual spelling options.

14) Speech-to-text capabilities.

4.3 General Requirements

1) Resources shall be free of racial, color, national origin, age, disabling conditions, sexual, religious, and ethnic bias, and shall present a balanced coverage of multi-cultural contributions, where appropriate.

2) Section 508 Compliance—Contractor resources, wherever applicable, shall meet the following requirements:

· IT Requirement: All electronic hardware and software procured under this contract/ purchase order must comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the Architectural and Transportation Barriers Compliance Board Electronic Information Technology Accessibility Standards (36 CFR part 1194). Further information is available at the following URL: http://www.section508.gov.

· Section 508 Deliverable Requirements: The activity to be performed relates to or requires the use of Electronic and Information Technology (EIT). Section 508 must be considered as a requirement for the outputs/ deliverables including functional performance, information, documentation, and support requirements under this acquisition to ensure that it considers specific Section 508 accessibility requirements. Further, the outputs/ deliverables should not adversely affect accessibility features of existing EIT technologies. Standards from 36 CFR part 1194 Subpart B, C, and D have been determined to apply to this acquisition. Solicitation respondents must describe how their background and experience will enable them to at least meet those technical provisions identified as applicable in the Government Product/ Service Accessibility Template (GPAT), per (Attachment D).

3) OCR Requirement:…