Attachment 14 - Fort Stewart Custodial Services Questions.docx

Fort Stewart Custodial Services

HE1254-24-Q-E017

Questions and Responses

Q1. Who is the current incumbent for this contract and CAGE code?

A1. International Service Contractor, LLC (79PR0).

Q2. What is the total contract value?

A2. $3,433,728.60.

Q3. Do you have a floor plan for the building?

A3. See Attachments 9 – 12.

Q4. Square footage of each facility.

A4. See Attachment 3 – Building Numbers with Approximate Square Footage.

Q5. DFARS 252.204.7019, “Notice of NIST SP 800-171 DoD Assessment Requirements,” is a new requirement for us. Must the assessment and system security plan already be in SPRS at the time of proposal submission, or can we work on compliance as a post-award deliverable?

A5. It is the contractor’s responsibility to read the clause, understanding its purpose and intent.

Q6. DFARS 252.204-7024, “Notice of the Use of the Supplier Performance Risk System”, is a new requirement for us. Is a lack of information in the SPRS system a negative or neutral rating when evaluating the offeror’s proposal?

A6. It is the contractor’s responsibility to read the clause, understanding its purpose and intent.

Q7. DFARS 252.204-7020, “NIST SP 800-171 DoD Assessment Requirements” is a new requirement for us. Must the assessment, system security plan, and plan of action already be in SPRS at the time of proposal submission, or can we work on compliance as a post-award deliverable?

A7. It is the contractor’s responsibility to read the clause, understanding its purpose and intent.

Q8. DFARS 252.204-7012, “Safeguarding Covered Defense Information and Cyber Incident Reporting”, requires that the contractor has a “Medium assurance certificate requirement. In order to report cyber incidents in accordance with this clause, the Contractor or subcontractor shall have or acquire a DoD-approved medium assurance certificate to report cyber incidents.” We currently do not have an assurance certification. Does this preclude us from bidding, or can we work toward the certification after the award?

A8. It is the contractor’s responsibility to read the clause, understanding its purpose and intent.

Q9. Is this contact subject to the Service Contract Act?

A9. Yes.

Q10. Since Wage Determination No. : 2015-4485 Rev No.:24 dated 07/22/2024 was provided with solicitation, does the Minimum wage called out within of $17.20, 56 hours of paid sick leave and Health and Welfare of $5.36 per hour apply to all staff performing on this contract?

A10. It is the contractor’s responsibility to abide by the respective Wage Determination for the respective location in which services are being provided.

Q11. Is the contractor required to hire the incumbent staff once awarded?

A11. The Government does not make business decisions on behalf of the Contractor. It is the Contractor’s responsibility and decistion to fulfill the Government’s requirement in accordance with the PWS.

Q12. Can there be a site visit?

A12. The site visit was held on 04 September 2024.

Q13. How often are the cleanings taking place per building?

A13. The solicitation states the frequency.

Q14. Solicitation 52.212-1.2.f on page 25 of 66 states, “The price volume shall be submitted as an MS Excel document.” However, no such document has been provided. When can we expect it to be posted? Please clarify.

A14. See Attachment 13.

Q15. Solicitation 52.212-2 Factor III: Price on page 31 of 66 states, “The offeror shall provide sufficient price information to allow the Contracting Officer to determine the price fair and reasonableness of the proposed prices.” What sort of information is the Government expecting? Please clarify the meaning of this sentence.

A15. It is the contractor’s respomnsibility in the determination of pricing to submit to the government per the performance work statement and supporting attachments.

Q16. What is the current contract number in which this work is being performed under and the expiration date?

A16. HE1254-19-P-1000.

Q17. Please confirm that Executive Order 14026 – minimum wage for federal contractors applies to the work under this contract.

A17. Yes.

Q18. Can the Government provide the list of attendees to the site visit?

A18. A list of site visit attendees cannot be provided.

Q19. Would this be one quote per school or multiple quotes over 5 years?

A19. One quote with the CLIN structure as stated in the SF1449 and Attachment 13 spreadsheet.

Q20. Could you please provide guidance on the specific format or any other instructions that we need to follow to ensure our proposal is submitted correctly?

A20. Proposal submittal is listed within the solicitation, per FAR 52.212-1 Addendum – Instructions to Offerors – Commercial Items (DEC 2006).

Q21. On this particular Solicitation, has the SOW changed from previous requirements?

A21. No.

Q22. Is this the same work that was solicited last year?

A22. Yes.

Q23. Was it awarded last time solicited?

A23. No.

Q24. Will a Cover Page be included in the page count?

A24. Per 52.212-1 Addendum (A)(2)(g), Page Limitations, there is a one page limit for the Cover Page.

Q25. Will a Disclosure Statement be included in the page count?

A25. Yes.

Q26. Will the Table of Contents be included in the page count?

A26. Yes.

Q27. On Attachment 5, who completes the Reference Information? The Contractor or the reference point of contact?

A27. Per the instructions in Attachment 5, the Offeror completes page 1 and 2.

Q28: On Attachment 5, who completes the “Brief Description of Effor to include relevancy to the solicitation requirements of the RFQ” section? The Contractor or the reference point of contact?

A28. Per the instructions in Attachment 5, the Offeror completes page 1 and 2.

Q29. Can the government confirm the anticipate start date for this contract?

A29. Please see section “Deliveries or Performance” of the solicitation.

Q30. Is the contractor required to provide and store all consumables needed for this program as part of their FFP price?

A30. Yes, per the PWS section 4.1.3. Government Furnished Materials, “The Contractor shall provide all tools, equipment, and supplies to accomplish the contract requirements of this PWS”

Q31. Does the government have an itemized list of all consumables/supplies that are used on a daily, weekly and monthly basis? (e.g. can the government quantify the amount of toilet paper, paper towels, trash bags, facial tissue, soap, sanitizer that is used in a day, week and month) A31. Per the PWS section 2.3.5, Restock Restroom Supplies, “The contractor shall provide 2-ply toilet paper.”

Additionally, the Contractor shall provide paper towels, hand soap, large trash bags, and small trash bags.

Q32. If the government does not have this information, can the government assist in extracting said quantity from the incumbent?

A32. No, it is the Contractor’s responsibility to estimate the number of supplies needed based on the number of staff and students provided in Attachment 3 and 4.

Q33. Can the government provide a spread sheet or list of supplies needed to support the contract? Of course this would EXCLUDE cleaning chemicals, personnel and cleaning equipment. As a bidder, knowing the quantity of consumables is vital to submitting a true, accurate and competitive bid.

A33. No, it is the Contractor’s responsibility to estimate the number of supplies needed based on the number of staff and students provided in Attachment 3 and 4.

Q34. Who is to provide the bathroom supplies tissue, soap, toilet paper?

A34. Per the PWS section 4.1.3, Government Furnished Materials, “The Contractor shall provide all tools, equipment, and supplies to accomplish the contract requirements of this PWS.” Please also refer to question #2 for details on supplies.

Q35. Refer to PWS 4.1.4 “Workspace and Storage”

a. What is the quantity and square footage of the workspace and storage?

b. Will there be any furniture inside the provided workspace?

c. Will the storage areas be equipped with water access?

A35. Response:

a. The Government shall provide one (1) office space (approx. 130sf) and one (1) storage space (approx.150sf) located in Kessler Elementary School. Limited storage space may be available in the Janitor’s closet located at each facility.

b. Yes, One (1) Office space, one (1) desk, one (1) chair, and one (1) file cabinet

c. Yes, all Janitor’s closest will have water access.

Q36. What is the current monthly invoice amount?

A36. This cannot be provided.

Q37. In section 2.1 and section 3.1 of the PWS it states that all cleaning must be completed by 21:00 hours. Please provide a time that the night cleaning can begin each day.

A37. Per the PWS section 3.1 (Evening Shift), night cleaning begins at 4:00pm.

Q38. Please confirm per section 3.1 of the PWS, that there is a requirement that 2 Full Time Day cleaning personnel at each school. Can the 2 Full Time Equivalent employees be a combination of day and night cleaners or must they be day porters only?

A38. Per the PWS section 3.1, Hours of Operation, it will be the Contractor’s responsibility to determine how many custodial workers will be required. The only requirement the Government has, is that there are a minimum of two (2) custodial workers.

Q39. In section 3.2.2 School Vacation Fort Stewart School Year Calendar will be provided to PM within 10 days prior to the start of school year. Is there a summer break when students are not in school session. If yes, then what months does this summer break take place and is cleaning required during the summer break period?

A39. Yes, per the PWS section 3.2.2, School Vacation Breaks, “Fort Stewart School Calendar will be provided to the PM within 10 days prior to the start of the school year.” Schools may alternate where the summer programs take place. It is estimated that one school, for approximately six weeks per summer will be dedicated to the summer program. An estimated six classrooms and four restrooms will need cleaning at the standards stated in the PWS.

Details regarding where the summer program and other details will be determined 30 days prior to the last day of school.

Q40. Can the Government confirm the building number(s) for the CSO? During the site visit, offerors were shown only one CSO building; however, the PWS and the Workload Data table cite five buildings that make up the CSO.

A40. See Attachment 3, Building Numbers with Approximate Square Footage.

Q41. Can the Government provide offerors with layouts of each facility requiring services?

A41. See Attachments 9 – 11.

Q42. Can the Government confirm the start time for evening work? The PWS states in 3.1 that core school work hours are from 0730 - 1700. Is 1700 the earliest evening tasks can be performed?

A42. See response to Question 37.

Q43. Can the Government provide the breakfast and lunch periods for the schools?

A43. There are two (2) meal periods per school, provided by food service manager, listed below:

Diamond – 10:50am & 1:20pm Kessler – 10:50am & 12:15pm Murray – 10:55am & 12:20pm

*These times may change between school years and for special events.

Q44. Does the Government provide internet access for the Project Manager's office in Kessler Elementary School?

A44. Yes, the Government shall provide internet access via the DoDEA network.

Q45. What is the approximate wait time for Government-initiated background checks?

A45. The background check process can begin once the contract has been awarded. An individual who has not completed the background check is able to perform duties as stated in the PWS but must be granted Line of Sight Supervision (LOSS). The process of being granted LOSS can take 30 to 60 days. The entire background check process can take an additional two (2) to six (6) months after the LOSS is granted to be fully cleared and released from LOSS.

Q46. Are Terrazzo floors honed or waxed?

A46. Refer to PWS section 2.2.1, Floor Maintenance for all uncarpeted areas. The Contractor is responsible for determining the best course of action to complete the work stated in this section of the PWS.

Q47. Does the gym floor maintenance include any periodic removal of applied finishes?

A47. Refer to PWS section 2.2.10, 2.2.11, 2.2.12. Gym Floor Surface Cleaning and Protection.

Q48. Are high exterior windows included in this contract, such as the 2nd floor library?

A48. Per the PWS section 2.3.7, Glass/Plexiglas/Mirror/Window Cleaning, “The Contractor shall clean interior and exterior windows and adjacent areas, including window sashes, sills, woodwork, and other surroundings of glass, to ensure all surfaces are free of all dirt and windows provided a clean, streak-free, smudge-free and mark-free appearance regardless of height.”

Q49. Are high interior windows included in this contract, such as the atrium or gym?

A49. Per the PWS section 2.3.7, Glass/Plexiglas/Mirror/Window Cleaning, “The Contractor shall clean interior and exterior windows and adjacent areas, including window sashes, sills, woodwork, and other surroundings of glass, to ensure all surfaces are free of all dirt and windows provided a clean, streak-free, smudge-free and mark-free appearance regardless of height.”

Q50. One administrative building was seen on the site visit. Are the rest of the administrative buildings part of the SOW?

A50. Yes, please refer to the PWS section 1.4.

Q51. Are the Community Superintendent Offices listed as buildings: 5601, 5604,5605, 7393, and 7395 part of 376 Davis Avenue?

a. Are these offices in different locations?

b. How close together are buildings

c. Are the office spaces carpeted?

d. Do offices contain VCT flooring?

e. Are these individual offices or an open floor plan?

f. How many restrooms are in each of the listed buildings?

A51. Buildings 5601, 5604, 5605 are located at 376 Chateau-Thierry Ave*.

Buildings 7393 and 7395 are located at 2772 Hero Road.

*The street address changed from 376 Davis Avenue to 376 Chateau-Thierry Ave

a. Yes, Bldgs 5604 & 5605 are located next to each other, Bldg 5601 is approx. 500yds from 5605, 7393 & 7395 are located next to each other and located near the drive circle, between Murray ES and Kessler ES.

b. See above answer.

c. No, office spaces contain VCT flooing.

d. Yes.

e. They are small offices.

f. 5601, - Two (2) restrooms 5604 – One (1) restroom 5605- Two (2) restrooms) 7393 - One (1) restroom 7395 - One (1) restroom

Q52. Is there a recycling program currently in place at each building?

A52. Yes, refer to PWS section 2.1.13, Recyclable Items.

Q53. Is the contractor responsible for sorting recycling from trash?

A53. No, refer to PWS section 2.1.13, Recyclable Items.

Q54. Is the government supplying recycling bins?

A54. Yes.

Q55. If the contractor is supplying recycling bins, how many are required?

A55. The Government shall supply the recycling bins.

Q56. Is there a central drop off / collection location for recycling?

A56. Yes, there is a central collection site outside.

Q57. Please further clarify the SOW related to recycling A57. The Contractor shall collect recycling similar to collecting refuse and move to a central collection site.

Q58. Is the contractor responsible for removing the recycling material to central location?

A58. Yes, refer to PWS 2.1.13, Recyclable Items.

Q59. Is recycling handled by another vendor?

A59. No.

Q60. Are usable dumpsters located at each building?

A60. Yes, refer to PWS 4.1.5, Government Refuse Collection.

Q61. Is there a central location to dispose of trash?

A61. Yes, refer to PWS 4.1.5, Government Refuse Collection.

Q62. Is the contractor responsible for moving trash to central location?

A62. Yes, refer to PWS 2.1.12, Remove Trash.

Q63. In the PWS, in section 3, 3.1, Day Shift: Begins at 6:30am: A minimum of two (2) custodial workers at each school, excluding Federal Holidays.

a. Please clarify the requirement for the 2 custodial workers at each school. Are you requiring these workers to be 8 hours onsite full-time workers?

b. Is this a change from the current contract SOW?

A63. Response:

a. Per the PWS 3.1, Hours of Operation, it will be the Contractor’s responsibility to determine how many custodial workers will be required. The only requirement the Government has, is that there are a minimum of two (2) custodial workers.

b. Yes.

Q64. Will the government provide dedicated and secured storage spaces at the Murray, Diamond, and Kessler Elementary school campuses for storage of contractor’s equipment and supplies used daily?

A64. The Government shall provide one (1) office space (approx. 130sf) and one (1) storage space (approx.150sf) located in Kessler Elementary School. Limited storage space may be available in the Janitor’s closet located at each facility.

Q65. To clarify, based on the current ‘Statement of Work’, the contractor will be required to provide supplies as noted: paper [hand towels, toilet paper, etc.], hand soap, hand sanitizers, cleaning solutions, disinfectants, and plastics [trash can liners, etc.]?

A65. Per the PWS section 2.3.5, Restock Restroom Supplies, “The contractor shall provide 2-ply toilet paper.”

Additionally, the Contractor shall provide paper towels, hand soap, large trash bags, and small trash bags.

Q66. How many employees are currently providing custodial services for this contract?

A66. We cannot provide a response to this question.

Q67. During the summer break months (June/July), are the Elementary schools used for summer camps and/or other activities?

A67. See response to Question 39.

Q68. 2.1.17 High Dusting. (Semi-Annually: Summer & Winter).

The contractor shall ensure high dusting is accomplished to a height of 25 feet from floor surface or landing. Service shall include but not be limited to grills, vents, stairwells, ledges, light fixtures, interior/exterior housing lens/diffusers, piping, conduit, heating/cooling ducts, exhaust vents, lighting fixtures hangers and structural projections. All areas above 25 feet from floor surface are to be serviced as above semi-annually. – Page 6

Is the contractor responsible for cleaning the exposed beams, ceiling surfaces (white metal, fabric (acoustic), etc.) above 25 feet from the floor surface?

A68. Refer to PWS section 2.1.18, High Dusting.

Q69. What is the make and model of the freestanding hand sanitizers noticed in the hallways throughout your facilities.

A69. The Government shall be responsible for the freestanding hand sanitizers.

Q70. How many of the freestanding hand sanitizers are present throughout your facilities?

A70. The Government shall be responsible for the freestanding hand sanitizers .

Q71. 2.1.21 One-time Cleanups and Special Events Cleaning. (As Required) – Page 7 Is the contractor required to submit pricing for special events cleaning?

A71. No.

Q72. 2.1.21 One-time Cleanups and Special Events Cleaning. (As Required) – Page 7 Can you provide an historical average of how many known special events cleanings occur annually?

A72. There is an estimated four (4) one-time cleanups and special events per school per year.

Q73. During the walk through, there was a propane burnisher present. Is the contractor allowed to use propane burnishers in your elementary school facilities—after hours?

A73. No, propane burnishers are not authorized. Added to PWS section 2.2.1.

Q74. During the site visit there was a VersaFill 3 chemical dispensing system present in the Janitor’s closets. Is that dispenser system and chemicals present provided by the government?

A74. No, per the PWS section 4.1.3, Government Furnished Materials, “The Contractor shall provide all tools, equipment, and supplies to accomplish the contract requirements of this PWS.”

Q75. Is the VersaFill 3 chemical dispensing system present (dispenser and chemicals) available for the contractor use for cleaning the facilities?

A75. Yes, Contractors may use this chemical dispensing system. It will be the Contractor’s responsibility to provide the cleaning solution compatible with the VersaFill 3 chemical dispensing system.

Q76. Is the contractor responsible for purchasing and replenishing the chemicals used in the VersaFill 3 chemical dispensing system present (dispenser and chemicals) for cleaning the facilities.

A76. Yes, per the PWS 4.1.3, Government Furnished Materials, “The Contractor shall provide all tools, equipment, and supplies to accomplish the contract requirements of this PWS.”

Q77. PWS Page 15, 3.3.3 states:

“The Program Manager and other proposed key personnel…” Please clarify what the Government considers “other proposal key personnel.”

A77. It is the Contractor’s responsibility to determine key personnel needed to fulfill the Government’s requirement per the PWS.

Q78. Attachment 1, Page 10 "The government will provide limited workspace and storage for supplies and equipment as available. The Contractor shall maintain all Government-furnished office shop and storage space in a neat and orderly condition"

Would the government clarify whether dedicated storage facilities for custodial equipment and supplies will be available in each building to be serviced? Additionally, please confirm the size, location, and accessibility of these storage areas?

A78. See response to Question 35.

Q79. Attachment 1, Page 16 The contractor shall establish a cleaning schedule with a minimum of two (2) custodial workers at each school during the day shift.

The PWS indicates that a minimum of two custodial workers per school is required during the day shift, starting at 6:30 am, excluding federal holidays. Would the government clarify whether two custodial workers are required for each school, each shift?

A79. Per the PWS section 3.1, Hours of Operation, it will be the Contractor’s responsibility to determine how many custodial workers will be required. The only requirement the Government has, is that there are a minimum of two (2) custodial workers.

Q80. Attachment 1, Page 16 The contractor shall establish a cleaning schedule with a minimum of two (2) custodial workers at each school during the day shift.

Would the government clarify whether a total of two or four janitors are required?

A80. Per the PWS section 3.1, Hours of Operation, it will be the Contractor’s responsibility to determine how many custodial workers will be required. The only requirement the Government has, is that there are a minimum of two (2) custodial workers.

Q81. Attachment 1, Page 20 The contractor shall ensure that areas within 50 feet of the building are cleaned and free from ice and snow in the winter months.

Under 2.1.19 of the PWS, “the contractor shall ensure related areas (within 50ft of building . . . [a]re cleaned and free from ice and snow in the winter months.” Would the government clarify whether the contractor is responsible for rendering these services within the stated radius when it is snowing outside?

A81. Yes, the Contractor will be responsible for maintaining these areas when it is deemed safe to work.

Q82. Attachment 1, Page 16.

The contractor is required to clean all interior/exterior glass/plexiglass/mirrors including partitions, display cases, directory boards, etc

The PWS states that glass cleaning should be done monthly, but it also lists glass, plexiglass, mirrors under daily tasks for certain areas. Please clarify the frequency.

A82. Refer to the PWS section 2.1.15, Interior/Exterior Glass/Plexiglass/Mirror Cleaning (Monday through Friday), section 2.1.16, Interior/Exterior Glass/Plexiglass/Mirror Cleaning – Adjacent Areas (Monthly), and section 2.3.7, Glass/Plexiglas/Mirrow/Window Cleaning (Monday through Friday).

Q83. Attachment 1, Page 17 AQL for glass cleaning

The AQL for glass cleaning allows fo no more than five (5) validated complaints per month. Please clarify the metrics for how these complaints are evaluated.

A83. Through periodic inspections and confirmed customer complaints. See Performance Requirement Summary (PRS) for 2.1.15 Interior/Exterior Glass/Plexiglas/Mirror Cleaning.

Q84. Will the School require the same levels of services for objective 1 during summer times?

A84. Yes.

Q85. When it does not specify Monday - Friday for example weekly services. Can these services be performed on a Saturday or Sunday?

A85. Refer to PWS section 3.1 (Hours of Operation Other Than Normal).

Q86. Will the government confirm that facility access is allowed for non-daily tasks to be performed after 2100?

A86. No, facility access after 2100 is not authorized and not needed.