Admin Support

STATEMENT OF WORK FOR TASK ORDER 0001

BUSINESS ENTERPRISE ADMINISTRATIVE SUPPORT

September 14, 2009

SECTION 1 GENERAL INFORMATION

1.1 Scope of Work The Defense Threat Reduction Agency (DTRA) Business Enterprise (BE) (DTRA/BE) National Capitol Region requirement is for contractor support in order to provide on time, high quality response to all Business Enterprise administrative requirements and ensure that all Enterprise briefings/presentations are prepared in accordance with applicable DoD and DTRA policies, guidelines, and instructions. The DTRA/BE offices of Acquisition Management (BE-BA), Contracts (BE-BC) and Comptroller (BE-BF) require administrative support services. Administrative support is required to provide the ability to efficiently and effectively respond to daily tasks, suspenses, requests for information, and the timely handling of correspondence, filing, and reporting. The Chief of Information Operations (BE-BI) requires administrative/technical writer support. The BE Chief of Staff (BE-BB) requires specialized support in the area of desktop publishing and PowerPoint/graphics to ensure that all Enterprise briefings/presentations are prepared in accordance with applicable Department of Defense (DoD) and DTRA policies, guidelines, and instructions.

SECTION 2 SPECIFIC TASKS

2.1 General Information The Defense Threat Reduction Agency (DTRA) Business Enterprise (BE) (DTRA/BE) offices require contractor support to provide on time, high quality response to all DTRA/BE administrative requirements and ensure that all Enterprise briefings/presentations are prepared in accordance with applicable DoD and DTRA policies, guidelines, and instructions. The Acquisition Management (BE-BA), Contracting (BE-BC) and Comptroller (BE-BF) offices require administrative support to efficiently and effectively respond to daily tasks, suspenses, requests for information, and the timely handling of correspondence, filing, and reporting. The BE Chief of Staff (BE-BB) requires specialized desktop publishing and PowerPoint/graphics support to ensure that all Enterprise briefings/presentations are prepared in accordance with applicable Department of Defense (DoD) and DTRA policies, guidelines, and instructions. The Chief of Information Operations (BE-BI) requires administrative/technical writer support.

2.2 Enterprise Office Level Administrative Support The contractor shall provide Administrative Support Services at the office level. The following tasks are not all inclusive, but are indicative of the tasks the contractor shall accomplish. (The numbers in parentheses reference knowledge, skills and abilities in the Base Contract SOW.)

2.2.1 (4.1.1) Experience with Microsoft Office 2003 (Word, Excel, Access, PowerPoint, and Outlook) is required in order to prepare documents, listings, tables, briefings, and worksheets.

2.2.2 (4.2.1.17) Ensure all critical information that may impact upon an office’s decision making process is reported to management in a timely manner.

2.2.3 (4.2.2.1) Maintain calendars

2.2.4 (4.2.2.2) Schedule and coordinate appointments

2.2.5 (4.2.2.3) Schedule and coordinate meetings

2.2.6 (4.2.2.8) Take and disseminate minutes of meetings

2.2.7 (4.2.3.4) Input work schedule information for office personnel

2.2.8 (4.2.5.2) Maintain the office filing system

2.2.9 (4.2.6.1) Assist with the administration of tasker/suspense tracking system. This includes appropriate tasking, tracking, follow-up, and closeout of required actions.

2.2.10 (4.2.6.2) Track suspenses for tasks assigned to the designated area, to ensure suspense dates and quality deliverables are met

2.2.11 (4.2.11.1) Compose letters and memoranda, and prepare other documents

2.2.12 (4.2.11.6) Review, finalize, and check correspondence, records, reports, and forms for accuracy, completeness, and conformance to applicable rules and regulations.

2.2.13 (4.2.12.4) Manage the Office’s travel order system, including processing reservation requests, orders, vouchers and disbursement tracking; utilize the Defense Travel System (DTS) as needed

2.2.14 (4.2.12.8) Arrange for travel for upper level management as requested, to include hotel, airline, and rental car reservations, orders, and conference fees, etc.

2.2.15 (4.2.13.10) Provide backup support and assistance to the office’s Management Analyst 2.3 Enterprise Desktop Publishing and PowerPoint/Graphics Support The contractor shall provide documentation desktop publishing and PowerPoint/ graphics support. (The numbers in parentheses reference knowledge, skills and abilities in the Base Contract SOW.)

2.3.1 (4.2.15.1) Contractor personnel assigned to this effort shall possess the following specialized skills and abilities:

2.3.1.1 (4.2.15.1.1) Extensive knowledge and expertise in Microsoft (MS) Outlook, MS Word, MS Excel, MS PowerPoint and MS Office Publisher, Adobe Indesign, Adobe Illustrator, Adobe Photoshop, Acrobat Professional, and Visio.

2.3.1.2 (4.2.15.1.2) Good communication skills in English (verbal, written, and computer)

2.3.1.3 (4.2.15.1.3) Ability to effectively plan, organize and execute assignments

2.3.1.4 (4.2.15.1.4) Ability to complete tasks in a timely manner and with minimal oversight

2.3.1.5 (4.2.15.1.5) Extensive knowledge of technical editing and analysis techniques

2.3.1.6 (4.2.15.1.6) The capability to produce executive level briefings/presentations

2.3.2 Documents are to be created, reviewed for accuracy, content, and from a technical perspective. The guidelines to be used in support of offices require extensive interpretation of DTRA and DoD instructions and manuals. The following tasks are not all inclusive, but are indicative of the tasks the contractor shall accomplish: (The numbers in parentheses reference tasks in the Base Contract SOW.)

2.3.2.1 (4.2.15.2.1) Format edits to ensure that each briefing/presentation conforms to DoD and DTRA policy in presentations, content, and legal requirements

2.3.2.2 (4.2.15.2.2) Integrity edits to ensure that presentations are prepared and consistent. The contractor shall make sure that references to figures, tables, sections, part numbers, product numbers, and other documents are correct, and that all referenced items exist

2.3.2.3 (4.2.15.2.3) Format edits to ensure that presentations conform to DTRA standards on typography, layout, and illustrations

2.3.2.4 (4.2.15.2.4) Style edits to ensure compliance with DoD and DTRA standards for capitalization, hyphenation, and the use of symbols, bibliographic references, italics, and bold type

2.4 Services Delivery Summary

SERVICES DELIVERY SUMMARY

2.5.

Manning and Skill Levels The contractor shall provide all necessary qualified personnel and manage and direct them to accomplish the requirements of each task order during the term of contract performance. The contractor shall provide administrative, technical writing, desktop publishing, and PowerPoint/graphics support. The contractor shall ensure that all contractor employees are proficient in English and are able to speak, read, write, and understand the English language, including unique terminology used in their functional specialty. All contractor personnel must be able to complete DTRA forms and documentation in English. All Administrative Support personnel must be computer literate in order to use data systems and provide required reports. The contractor shall ensure that all personnel are properly trained and competent to perform the assigned tasks.

All contractor personnel must meet the minimum qualifications specified in the SOW. The Contracting Officer’s Representative (COR) will evaluate the contractor’s performance, utilizing the Services Delivery Survey (SDS), to determine if the contractor’s performance conforms to the terms and conditions of the contract in accordance with the specifications as defined in the SOW.

2.6 Deliverables Contractor format is acceptable for all deliverables. The following reports shall be provided:

2.6.1 PROGRESS AND FINANCIAL REPORT - Reference Paragraph 9.1 in the Base SOW The contractor shall provide a monthly Progress and Financial Report not later than ten (10) days after the end of each month. The report shall provide current status, address all issues/problems, how issues/problems are being addressed and resolution. For the financial status, provide a report of current balance expended monthly and a detailed breakdown of travel costs. In addition, a cumulative total of the contract balance for each CLIN shall be included. Contractor shall provide dates of invoices submitted, invoice numbers and amount, projected requirements of funds, and work completion. The report shall state the funds expended for the month, and cumulative total funds spent to date. The report shall include any significant accomplishments and/or difficulties during the reporting period. (CDRL A001).

SECTION 3 APPLICABLE PUBLICATIONS AND FORMS

3.1 Publications

Publications and forms that apply to the SOW are listed below. The publications and forms have been designated as either mandatory or informational. The contractor is obligated to follow those publications and use those forms designated as mandatory to the extent specified in other sections of this SOW. The contractor must be guided by those publications or use those forms designated as informational to the extent necessary to accomplish requirements in this SOW. All publications and forms listed will be on the DTRA Portal, or must be provided by the Government at the start of the contract.

The Government will provide additional references and changes to cited references to the contractor as required. Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract.

3.1.1 Mandatory/Publications

DoD 5220.22M National Industrial Security Program Operating Manual (NISPOM)

DoD Manual 51104-M Manual for Written Material - Used for DTRA Correspondence DoD Manual 7750.7-M DoD Forms Management Program Procedures Manual DTRA Instruction 5015.2 Defense Threat Reduction Agency (DTRA) Records Management Program 4/11/2008

FAR 37.114 Special acquisition requirements

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Attachment 7

HDTRA1-09-R-0015