HCC VTC Statement of Work.docx

Statement of Work for Repair and a Three-year Maintenance contract for Naval Medical Center Emergency Management Hospital Command Center Visual (AV)and Video Teleconference Conference (VTC)

SECTION A: GENERAL WORK STATEMENT

The purpose of the contract is to repair and update the Audio Visual (AV)and Video Teleconference Conference (VTC) Equipment in NMCSD Emergency Management Hospital Command Center (HCC) building 14. The project will require the Contractor to assess the current Crestron system and replace or repair no working components on the main floor, Room 100; equipment Room 102a; EM/AT office 101, Region Room 102a, and VTC room 103 and ensure the system is working per the original design. In addition we will require that the contractor provide an three year maintenance contract that include a 24hours response, and 72 hour repair time of system upon notification of any issues and a 48 hours turnaround to fix and reported issue.

SECTION B: EQUIPMENT

B.l. The Contractor shall assess and replace all Crestron control panels in rooms 100, 102a, 101, 102a, and 103.

B.2 The Contractor shall assess and replace all wall monitors connected to the Crestron system in rooms 100, 101, 102a, and 103.

B.3 The Contractor shall assess and replace any malfunctioning equipment and components and surfaces in rooms 102a, 101, 102a, and 103 that feed into the system equipment rack in room 100.

B.4. Contractor shall assess and replace any malfunctioning equipment, components, and interfaces in the AV/VTC systems rack in 102a.

B.5. The Contactor shall assess and replace conduit leading from the monitors to the network video endpoints to the system rack in room 102a.

B.6 The Contactor shall assess and replace the overhead microphone and speaker system conduit in all rooms leading to and from the system rack in room 102a.

B.7. The Contractor shall configure all Crestron control panels to display content from the computers as per the Emergency Manager rack in rooms 100, 101, 102a, and 103.

SECTION C: DESCRIPTION/SPECIFICATIONS

C.1. The Contractor shall provide the following:

C 1.2. Pull (8) DM-Lite receivers from Room 100 video wall displays 1-8 to use for other displays below.

C.1.3. Relocate (2) DM-NVX-350 from the rack to behind Videowall displays 1-2; connect to displays.

C.1.4. Relocate (2) DM-NVX-350 from Room 101, displays 1-2 to behind Video wall displays 3-4, connect to the displays; Replace with (2) DM-Lite receivers for Room 101, displays 1-2, connect to displays.

C.1.5. Relocate (4) DM-NVX-350 from Room 102, displays 1-4 to behind the Video wall. Displays 5-8, connect to the displays; Replace with (4) DM-Lite receivers for Room 102; displays 1-4, connect to displays.

C.1.6. Relocate (1) DM-NVX-350 from the rack to behind the left display in Room 103, connect to the displays (missing RX box)

C.1.7. Configure (1) remaining DM-NVX-D30C card for audio out of Room 103

C.1.8. Relocate (1) D30C/DM-Lite for VTC #2 Content in Room 103

C.1.9. Connect SIPR and NIPR to the 2x HDMI inputs of the DM-NVX-350 behind Room 103 NIPR PC.

C.2. SCOPE

C.2.1. System Programming Scope Room 100: Allow routing of any available source within Room 100 (28 workstations, 1 CCTV, 3 CATV) to show on the video wall in an 8x configuration, 4x configuration (top only) and 2x configuration. (Left/Right 4 monitors), 1x centered configurations (center four monitors). Allow audio input selection from any available Room 100 source (28 workstations, 1 CCTV, 3 CATV) with volume control and mute for the in-ceiling speakers. Room power on/off.

C.2.2. System Programming Scope - Room 101: Allow routing of any available source within Room 101 (4 workstations) along with any source from Room 100 (28 workstations, 1 CCTV, 3 CATV) to route to any of the two displays. Allow selection of audio input from any available Room 101 source (4 workstations) or any Room 100 source ((28 workstations, 1 CCTV, 3 CATV) with volume control and mute for the in-ceiling speakers. Room power on/off

C.2.3. System Programming Scope - Room 102: Allow routing of any available source within Room 102 (4 workstations) and any source from Room 100 (28 workstations, 1 CCTV, 3 CATV) to route to any 4 displays. Allow selection of audio input from any available Room 102 source (4 workstations) or any Room 100 source ((28 workstations, 1 CCTV, 3 CATV) with volume control and mute for the in-ceiling Speakers. Room power on/off

C.2.4. System Programming Scope - Room 103: Allow routing of any available source within Room 103 (2 workstations, VTC) along with any source from Room 100 (28 workstations, 1 CCTV, 3 CATV) to route to any of the two displays. Allow selection of audio input from any available Room 101 source (4 workstations) or any Room 100 source ((28 workstations, 1 CCTV, 3 CATV) with volume control and mute for the in-ceiling speakers. Room power on/off. Cisco Touch 10 VTC controls.

C.2.5. Contractor shall provide 3 Three years of maintenance on the AV/VTC system.

C.2.6. Contractor shall response to NMCSD Emergency Management within 24 hours to any reported issue

C.2.7 Contractor shall provide a technician on site within 48 hours of any reported issue

C.2.7 Contractor shall ensure that any reported issues are fixed, and system is fully operational within 72 hours of reported issue.

C.3. Average Annual Regulated Waste Generation N/A

C.4. Transfer of waste: Contactor will dispose of all electronic waste with proper NMCSD guidance.

C.5. Pickup and delivery:

C.5.1 Contractor shall arrange pickup, and delivery of all components needed to perform the job per this SOW NMCSD

C.6. COMMUNICATIONS

C.6.l. NMCSD EMO will ensure that a point of contact is available via Phone and Email throughout the setup process.

C.6.2. The contractors will provide at least one person credentialed through the DBIDS system.

C.6.3. The Contractor is responsible for ensuring their personnel are fluent in speaking, reading, and writing in English.

C.6.4. The Contractor shall provide emergency contact name(s) and telephone numbers for contingency and emergencies.

C.6.5 The Contractor will provide 24-hour technique support and a 72-hour response time for repairs during the three-year service period.

C.7. HOURS OF OPERATION: Monday to Friday between 8:00 AM and 3:30 PM. Variance from these times shall be on a case-by-case basis when agreed upon by the Contractor and Naval Medical Center San Diego Emergency Management Department.

(Enclosure 1)