HC1028-16-T-0228.docx

HC1028-16-T-0228

Section SF 1449 - CONTINUATION SHEET

Preventative Maintenance

FFP

Non Personal Services. The contractor shall provide preventative maintenance in accordance with the performance work statement, section 6.1. Attachment A has been provided for reference.

Period of Performance: September 30, 2016- September 29, 2017

This CLIN shall be proposed as a monthly Firm Fixed Price rate.

FOB: Destination

NET AMT

Years

Urgent & Routine Repair Calls

Non-personal services.

The contractor shall provide urgent and routine repair calls in accordance with the performance work statement section 6.2

Service calls will be authorized in accordance with the attached schedule. the contractor shall propose a FFP rate for each specified service call level. Service calls shall be billed after completion of each service calls and will not be authorized on a monthly billing basis.

Period of Performance: September 30, 2016- September 29, 2017

NET AMT

0002AA

Level I Service Calls

This subCLIN will support Level 1 service calls call range: $0.00- $500.00

Caall History for this range shows 12 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

0002AB

Level II Service Calls

This subCLIN will support Level 2 service calls call range: $501.00- $2,500.00

Caall History for this range shows 14 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

0002AC

Level III Service Calls

This subCLIN will support Level 3 service calls call range: $2,501.00- $5,000.00

Caall History for this range shows 6 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

Emergency Repair Calls T&M Non-personal services

The contractor shall provide emergency repair calls in accordance with the performance work statement, section 6.3. The contractor shall propose a FFP labor rate in response to this CLIN.

September 30, 2016- September 29, 2017

TOT ESTIMATED PRICE

CEILING PRICE

Replacement parts & Repairs

The contractor shall provide replacement parts & repairs in accordance with the performance work statement, section 6.4. The contractor shall prepare technical requirement proposals with estimates of costs and labor hours to complete such an installation and provide to the COR within 5 calendar days of the government request. The Contracting Officer shall add these requirements to the current year contract by modification of the contract before the beginning of any upgrade, realignment, addition or modification.

The contractor shall propose FFP labor rates in response to this CLIN.

This CLIN will be funded as individual technical requirements are identified. A celining cost will be established.

POP:September 30, 2016- September 29, 2017

NET AMT

FFP

Non Personal Services. The contractor shall provide preventative maintenance in accordance with the performance work statement, section 6.1. Attachment A has been provided for reference.

Period of Performance: September 30, 2017- September 29, 2018

NET AMT

Years

FFP

Non-personal services.

The contractor shall provide urgent and routine repair calls in accordance with the performance work statement section 6.2

Service calls will be authorized in accordance with the attached schedule. the contractor shall propose a FFP rate for each specified service call level. Service calls shall be billed after completion of each service calls and will not be authorized on a monthly billing basis.

Period of Performance: September 30, 2017- September 29, 2018

NET AMT

1002AA

Level I Service Calls

This subCLIN will support Level 1 service calls call range: $0.00- $500.00

Caall History for this range shows 12 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

1002AB

Level II Service Calls

This subCLIN will support Level 2 service calls call range: $501.00- $2,500.00

Caall History for this range shows 14 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

1002AC

Level III Service Calls

This subCLIN will support Level 3 service calls call range: $2,501.00- $5,000.00

Caall History for this range shows 6 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

T&M Non-personal services

The contractor shall provide emergency repair calls in accordance with the performance work statement, section 6.3. The contractor shall propose a FFP labor rate in response to this CLIN.

Period of Performance: September 30, 2017- September 29, 2018

TOT ESTIMATED PRICE

CEILING PRICE

FFP

The contractor shall provide replacement parts & repairs in accordance with the performance work statement, section 6.4. The contractor shall prepare technical requirement proposals with estimates of costs and labor hours to complete such an installation and provide to the COR within 5 calendar days of the government request. The Contracting Officer shall add these requirements to the current year contract by modification of the contract before the beginning of any upgrade, realignment, addition or modification.

The contractor shall propose FFP labor rates in response to this CLIN.

This CLIN will be funded as individual technical requirements are identified. A celining cost will be established.

POP:September 30, 2017- September 29, 2018

NET AMT

FFP

Non Personal Services. The contractor shall provide preventative maintenance in accordance with the performance work statement, section 6.1. Attachment A has been provided for reference.

Period of Performance: September 30, 2018- September 29, 2019

NET AMT

Years

FFP

Non-personal services.

The contractor shall provide urgent and routine repair calls in accordance with the performance work statement section 6.2

Service calls will be authorized in accordance with the attached schedule. the contractor shall propose a FFP rate for each specified service call level. Service calls shall be billed after completion of each service calls and will not be authorized on a monthly billing basis.

Period of Performance: September 30, 2018- September 29, 2019

NET AMT

2002AA

Level Service Calls

This subCLIN will support Level 1 service calls call range: $0.00- $500.00

Caall History for this range shows 12 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

2002AB

Level II Service Calls

This subCLIN will support Level 2 service calls call range: $501.00- $2,500.00

Caall History for this range shows 14 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

2002AC

Level III Service Calls

This subCLIN will support Level 3 service calls call range: $2,501.00- $5,000.00

Caall History for this range shows 6 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

T&M Non-personal services

The contractor shall provide emergency repair calls in accordance with the performance work statement, section 6.3. The contractor shall propose a FFP labor rate in response to this CLIN.

Period of Performance: September 30, 2018- September 29, 2019

TOT ESTIMATED PRICE

CEILING PRICE

FFP

The contractor shall provide replacement parts & repairs in accordance with the performance work statement, section 6.4. The contractor shall prepare technical requirement proposals with estimates of costs and labor hours to complete such an installation and provide to the COR within 5 calendar days of the government request. The Contracting Officer shall add these requirements to the current year contract by modification of the contract before the beginning of any upgrade, realignment, addition or modification.

The contractor shall propose FFP labor rates in response to this CLIN.

This CLIN will be funded as individual technical requirements are identified. A celining cost will be established.

POP:September 30, 2018- September 29, 2019

NET AMT

FFP

Non Personal Services. The contractor shall provide preventative maintenance in accordance with the performance work statement, section 6.1. Attachment A has been provided for reference.

Period of Performance: September 30, 2019- September 29, 2020

NET AMT

Years

FFP

Non-personal services.

The contractor shall provide urgent and routine repair calls in accordance with the performance work statement section 6.2

Service calls will be authorized in accordance with the attached schedule. the contractor shall propose a FFP rate for each specified service call level. Service calls shall be billed after completion of each service calls and will not be authorized on a monthly billing basis.

Period of Performance: September 30, 2019- September 29, 2020

NET AMT

3002AA

Level I Service Calls

This subCLIN will support Level 1 service calls call range: $0.00- $500.00

Caall History for this range shows 12 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

3002AB

Level II Service Calls

This subCLIN will support Level 2 service calls call range: $501.00- $2,500.00

Caall History for this range shows 14 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

3002AC

Level III Service Calls

This subCLIN will support Level 3 service calls call range: $2,501.00- $5,000.00

Caall History for this range shows 6 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

T&M Non-personal services

The contractor shall provide emergency repair calls in accordance with the performance work statement, section 6.3. The contractor shall propose a FFP labor rate in response to this CLIN.

Period of Performance: September 30, 2019- September 29, 2020

TOT ESTIMATED PRICE

CEILING PRICE

FFP

The contractor shall provide replacement parts & repairs in accordance with the performance work statement, section 6.4. The contractor shall prepare technical requirement proposals with estimates of costs and labor hours to complete such an installation and provide to the COR within 5 calendar days of the government request. The Contracting Officer shall add these requirements to the current year contract by modification of the contract before the beginning of any upgrade, realignment, addition or modification.

The contractor shall propose FFP labor rates in response to this CLIN.

This CLIN will be funded as individual technical requirements are identified. A celining cost will be established.

POP:September 30, 2019- September 29, 2020

NET AMT

FFP

Non Personal Services. The contractor shall provide preventative maintenance in accordance with the performance work statement, section 6.1. Attachment A has been provided for reference.

Period of Performance: September 30, 2020- September 29, 2021

NET AMT

Years

FFP

Non-personal services.

The contractor shall provide urgent and routine repair calls in accordance with the performance work statement section 6.2

Service calls will be authorized in accordance with the attached schedule. the contractor shall propose a FFP rate for each specified service call level. Service calls shall be billed after completion of each service calls and will not be authorized on a monthly billing basis.

Period of Performance: September 30, 2020- September 29, 2021

NET AMT

4002AA

Level I Service Calls

This subCLIN will support Level 1 service calls call range: $0.00- $500.00

Caall History for this range shows 12 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

4002AB

Level II Service Calls

This subCLIN will support Level 2 service calls call range: $501.00- $2,500.00

Caall History for this range shows 14 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

4002AC

Level III Service Calls

This subCLIN will support Level 3 service calls call range: $2,501.00- $5,000.00

Caall History for this range shows 6 calls placed last year. the contractor shall propose a FFP rate for this level call in accordance with the attached performance work statement.

As the need occurs during the contract period, the COR will relay to the contractor work required that falls under the scope of this service call CLIN. The contractor will submit a proposal, covering all costs, which the COR will evaluate, and if accepted, determine which level covers the call. The COR shall not request a service call nor shall the contractor accept a service call that exceeds the contracted/funded amount per SubCLIN. However, if at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed.

NET AMT

T&M Non-personal services

The contractor shall provide emergency repair calls in accordance with the performance work statement, section 6.3. The contractor shall propose a FFP labor rate in response to this CLIN.

Period of Performance: September 30, 2020- September 29, 2021

TOT ESTIMATED PRICE

CEILING PRICE

FFP

The contractor shall provide replacement parts & repairs in accordance with the performance work statement, section 6.4. The contractor shall prepare technical requirement proposals with estimates of costs and labor hours to complete such an installation and provide to the COR within 5 calendar days of the government request. The Contracting Officer shall add these requirements to the current year contract by modification of the contract before the beginning of any upgrade, realignment, addition or modification.

The contractor shall propose FFP labor rates in response to this CLIN.

This CLIN will be funded as individual technical requirements are identified. A celining cost will be established.

POP:September 30, 2020- September 29, 2021

NET AMT

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

For Defense Information Systems Agency (DISA) Kitchen Equipment Maintenance, Repair, and Replacement at DISA Headquarters, Ft. Meade, Maryland as of August 18, 2016

1. Contracting Officer’s (KO) Representative (COR).

a. Primary COR.

Organization:

Department of Defense Activity Address Code (DODAAC):

Address:

Phone Number:

E-Mail Address:

b. Alternate COR. They are too far to provide the response times required by the PWS

Organization:

Department of Defense Activity Address Code (DODAAC):

Address:

Phone Number:

E-Mail Address:

2. Contract or Task Order Title. DISA Kitchen Equipment Maintenance, Repair and replacement at DISA Headquarters, Fort George G. Meade, Maryland.

3. Background. A design-build construction contract was awarded on 29 February 2008 for the new DISA Headquarters Facility complex on Fort Meade, Maryland. Some 4,300 military, DOD civilian, and contractor personnel of DISA moved to Fort Meade from government-owned and leased offices and facilities in Northern Virginia and other locations. The complex includes a food service operation on the lower level of the Commons building which is currently operated by Sodexo.

4. Objectives. Perform preventive maintenance and repairs on kitchen equipment in the Commons building of DISA HQ to include the procurement of replacement parts. A list of currently installed equipment is provided at Attachment A. The kitchen is in operation on Federal workdays, Monday through FridayBreakfast is served from 6:30am-9:30am; Lunch 10:30am-2:30pm and Grab N Go 6:30am-4:00pm.

5. Scope. Product and support services stated in Section 6 below define requirements to support DISA facility functions. Summary of items and/or services that are to be provided under this contract are as follows:

Task 1 – Kitchen Equipment Preventive Maintenance Task 2 – Kitchen Equipment Repair (Non- Emergency)

Task 3 - – Provide Emergency Repair Calls Task 4 - Provide Kitchen Equipment Repair Parts

All work shall meet, exceed, or be in conformity with the requirements of applicable National Sanitation Foundation (NSF), American Society of Mechanical Engineers (ASME), American National Standards Institute (ANSI), National Electrical Code (NEC), National Fire Protection Associates (NFPA), Occupational Safety and Health Act (OSHA), Environmental Protection Agency (EPA), United States Department of Agriculture (USDA), United States Public Health Service (USPHS), state and local laws and regulations.

6. Performance Requirements. The contractor shall provide all required materials and labor necessary to complete the requirements of this PWS. A detailed list of deliverables required under this PWS can be found in Section 11; this chart identifies required submission dates for each deliverable.

Contractor personnel performing work under this contract shall have the technical qualifications, experience, training, and any required certifications to do so. Contractor personnel maintaining or repairing refrigeration equipment shall possess required EPA certification for handling chlorofluorocarbons (CFCs). The contractor shall provide documentation of these qualifications to the KO within 5 days of contract award.

6.1 Task 1: Preventive Maintenance for Kitchen Equipment. The contractor shall perform preventive maintenance services on kitchen equipment in the commons building of DISA HQ. A list of currently installed equipment has been provided at Attachment A. Preventive maintenance is defined as those procedures needed to keep the machine in peak operating condition including oiling, sharpening, adjusting, calibrating, etc. Maintenance will be performed in accordance with the equipment manufacture’s recommendations and will include: checking with the operating personnel to identify deficiencies, verification of proper operation of controls, thermostats and safety devices, condenser coil cleaning, part and filter replacement as needed up to $200.00 per item, and any other service needed to maintain proper operating condition. Per manufacturer specifications, most equipment should be checked and maintained on a quarterly basis; however minimum preventive maintenance intervals are shown on attachment A for each piece of equipment. This is a firm fixed price task.

The following deliverables are required under this task (reference section 11 for submission timelines):

· Preventive Maintenance management plan and schedule

· Monthly Preventive Maintenance report

6.2 Task 2: Kitchen Equipment Repair Service Calls (Non-Emergency).

Repair is defined as overhaul, reprocessing, or replacement of constituent parts or materials that have deteriorated by action of the elements or usage and have not been corrected through maintenance or replacement of the entire unit or system if beyond economic repair. Repairs shall replace failed components and restore the equipment to fully operational status. In the event equipment is in need of repair, the COR will determine the category of the repair (emergency, urgent, or routine, as defined below) and will contact the contractor.

Service Calls shall be responded to within a timely manner typically scheduled within the timeframes outlined below. This can involve contractor labor to resolve issues or include repairs or replacement to minor/ancillary components of the equipment in order to bring the piece back to full normal operation. Work shall be performed during normal operation times on Monday – Friday, no holidays or overtime is permitted. The following historical Service Call Data is provided for offeror’s information. The government has used the historical service call data to determine the dollar ranges of the service call levels under unscheduled maintenance and repair service calls:

Using the most recent data available (November 2015 through June 2016) the following service calls and repairs were made (These cost ranges include parts and labor.):

· Service Calls 12 per year. Note: A majority of these calls will be performed as preventive maintenance under this PWS.

· Minor Repairs ($501 to $2,500) 14 per year.

· Major Repairs ($2,501 to $5,000) 6 per year.

Note: No Emergency Calls were made during this period

Unscheduled Maintenance/Repair Service Calls will be made by the COR or designated government representative. Estimate shall be provided by the contractor on tasks to be performed, repairs, or installs relating to current equipment condition and/or recommendations to improve the condition of the system. The COR will verify price fair and reasonableness prior to the start of work which will then determine the level of the service call. A firm fixed price (which will include all labor and materials) will be awarded for all calls which fall under each of the specific level categories. The government has determined the amount to be awarded under each level and the contractor agrees to invoice only the awarded amount for any call that falls under each of the levels. For instance, for a call estimated by the contractor and concurred to by the COR to be $80.00 and a call estimated by the contractor and concurred to by the COR to be $500.00, each call would be billed at service call level I. The contract will be funded with a not to exceed amount for each service call level. The contractor is only authorized to invoice the exact number of calls authorized by the COR. It is the COR’s responsibility not to place calls and the contractor’s responsibility not to except calls that would exceed the current funded amount for each level. The service call levels are as follows:

The contractor shall document all unscheduled (non-emergency) repairs within the monthly repair report; this report shall outline the services performed, any findings relating to equipment condition and/or recommendations to improve the condition of the equipment, and a record of all service calls placed. This deliverable shall be provided to the Contracting Office Representative (COR) as outlined in the below chart, task 11.

Examples of Unscheduled Maintenance Services fitting the Service Call subcategory would include:

· Oven becomes non operational due to thermostat malfunctioning; vendor would be called to repair

· Steam kettle is not maintaining temperature; igniter may need to be replaced or repaired

· Open air cooler not maintaining temperature, compressor needs replacement

· Condenser fans of cooler needs trouble shooting, Freon or repair.

Invoices for Service Calls shall include the date of service, the standard Service Call rate, and the vendor’s materials cost information. The contractor shall track accruing costs of the service calls on a monthly basis and provide the cost report to the COR and site technical point of contact each month. It will be necessary to report the costs within 5 calendar days after completion of the month which work occurred to ensure that the site does not exceed these predetermined limits.

The contractor shall complete the work within the following timeframes:

6.2.1 Subtask 2.1. Urgent and Routine Repair Calls

Routine Repair Call: Provide response to unscheduled service calls of minor maintenance and repair (non-emergency) which may occur between scheduled preventative maintenance visits that are quickly approaching an emergency situation. Within two (2) workdays of notification or within one (1) workday after receipt of repair parts/materials.

6.2.Urgent Repair Call: Provide response to unscheduled service calls of minor maintenance and repair (non-emergency) which may occur between scheduled preventative maintenance visits. The Contractor shall complete the required services that do not qualify as an emergency or urgent within five (5) calendar days after identifying the requirement or receipt of parts/materials. When practical, the Contractor shall group routine requirements into work packages and accomplish as a single undertaking.

6.3 Emergency Repair Call:

Emergency Maintenance Services shall include all troubleshooting and repair of all covered equipment. Emergency services shall be available to the Government 24 hours per day, 7 days per week, with a four (4)-hour response time by trained, proficient operations and repair Contractor personnel (report to site or as directed by site representative).

Unscheduled (Emergency) calls shall be worked continuously “around the clock” until completed. Estimated completion date/times and progress reports shall be provided to the COR/ ACOR at least three times per workday. Parts required in support of emergency service calls shall be obtained in the most expedient and cost effective manner available. If a repair part with a cost exceeding $200 is needed, the contractor shall notify the Government prior to purchasing the item. Once the part has been approved, the COR and the contractor will establish a repair completion timeframe. Emergency service calls can occur at any time, on any day.

The contractor shall be able to obtain critical equipment and parts to ensure that failures of this equipment can be fixed within a reasonable timeframe 7 business days.

The contractor shall document all emergency repairs within the monthly repair report; this report shall outline the emergency services performed, any findings relating to equipment condition and/or recommendations to improve the condition of the equipment. This deliverable shall be provided to the Contracting Office Representative (COR) as outlined in the below chart, task 11.

Should the contractor determine a piece of equipment to be beyond economical repair, the contractor shall submit written justification to the COR detailing the reasons that the equipment should be replaced versus repaired, giving an estimated repair cost, and giving the estimated cost of a replacement piece of equipment. The government reserves the right to have the equipment examined by a 3rd party to determine its condition.

The following deliverables are required under this task (reference section 11 for submission timelines):

· Monthly Repairs report

6.4 Subtask 2.3. Provide Kitchen Equipment Repair Parts & Services. The contractor shall be responsible for identifying any worn or defective parts which require replacement.

All replacement parts must meet manufacturer’s specifications, tolerances and all applicable Government and industry standards.

Only new standard parts or parts equal in performance to and interchangeable (without alteration) with new parts shall be used in performing repairs. A list of current parts is provided at Attachment A.

Any required spare parts will be authorized through a contract modification initiated by DISA or the contractor to resolve the issue. The modification will be solicited in the form of a technical requirement (TR) that outlines the specific project requirements. The process will start with the contractor notification of defective parts to the COR and/or ACOR. Upon COR/ACOR review of the situation, a determination will be made on whether or not to move forward with the part correction. If the COR/ ACOR determines the part needs to be corrected, a modification package will be submitted to the contracting office. The KO will request a TR proposal from the contractor; the proposal shall include product costs and labor hours to complete such an installation; Upon negotiation of the final modification price, the Contracting Officer shall add these requirements to the current year contract by modification of the contract before the beginning of any work taking place.

7. Performance Standards. The following chart outlines the acceptable quality levels and expectation of the contract. The Quality Assurance Surveillance Plan (QASP) has been attached for contractor reference.

Random inspection of Contractors performing work on-site.

100% Inspection and Periodic Inspection Customer Input

Restore equipment to fully operational status within emergency, urgent or routine time frames. 90% of the time 100% Inspection and Periodic Inspection

Periodic Inspection Customer Input

8. Incentives. Favorable completion of this requirement will result in full payment of the established FFP rate. Negative incentives include Government requested consideration should timeframes outlined above not be met.

9. Place of Performance. Defense Information Systems Agency Headquarters, Common Building, 6910 Cooper Avenue, Fort George G. Meade, Maryland 20755.

10. Period of Performance (POP). The period of performance will consist of a one year base period with four 1-year option periods. As directed by the COR, the contractor shall continue performance in emergency or mission essential conditions.

11. Delivery Schedule. All work under this requirement shall be completed within the POP outlined in the resultant contract, to include all products procured.

*Standard Distribution: 1 soft copy of deliverable to the Contracting Officer; 1 soft copy of deliverable to the Primary COR.

12. Security Requirements. Contractor Personnel performing work shall be US Citizens and comply with Ft. Meade base requirements. Access to buildings and the Contractor work area will be limited to normal working hours, unless specifically coordinated. Contractor also understands under no circumstances will any cell phones or other unapproved electronic devices be allowed into the DISA Headquarters facility. Failure to follow this policy will result in removal from the DISA Facility by DISA Security.

Security badges are required for all contractors and contractor employees; applications for security badges will be as directed by DISA’s security office. No contractor, employee, or representative of the contractor will be admitted to any DISA site unless he/she furnishes satisfactory proof that he/she is a citizen of the United States or that he/she has been cleared by DISA Security.

13. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI).

The Government will provide electrical power as required for immediate work only at existing outlets. The Government will not provide office space operational facilities or storage areas. The Government will not furnish tools, equipment, material or services. The Government will provide the contractor copies of, or access to, required documents, publications, and documentation pertaining to the kitchen equipment. The contractor shall be subject to all military and access rules and regulations while working on a Government installation.

14. Other Pertinent Information or Special Considerations. None.

RFP INFORMATION SHEET

1. This request for proposal (RFP) is to support the Workforce Management Directorate’s requirement for kitchen equipment maintenance and repair at the Defense Information Systems Agency (DISA) Headquarters (HQ) Location at Ft. Meade, MD.

The specifics are as follows:

Other Direct Charges (ODCs) / Travel Firm Fixed Price (FFP) with a time & materials (T&M) line item to support emergency maintenance and repairs

2. Offerors are requested to submit a written technical and price proposal in response to the attached Performance Work Statement (PWS 1) and Quality Assurance Surveillance Plan (QASP). Proposals should be prepared in accordance with (IAW) the requirements of this solicitation. Further information on submission of technical and price proposals is provided throughout this document.

1. IAW with DISA Acquisition Regulation Supplement (DARS) 52.209-9000, each offeror shall specifically identify in its proposal, whether or not any potential or actual Organizational and Consultant Conflicts of Interest (OCCI) as described in Federal Acquisition Regulation (FAR) Subpart 9.5 exists for this procurement. If the offeror believes that no OCCI exists, the OCCI response shall set forth sufficient details to support such a position. If an offeror believes that an actual or perceived OCCI does exist on this procurement, the offeror shall submit an OCCI plan with the proposal, explaining in detail how the OCCI will be mitigated and/or avoided.

1. Section 508 Accessibility Standards do not apply to this requirement.

1. The following administrative requirements apply to the offerors’ proposals in response to the RFP. The technical portion of the proposal shall include information regarding the offeror’s ability to conform to all required terms and conditions in the solicitation. The offerors’ proposals shall address all aspects of the PWS. Page limitations are identified below under each evaluation factor and will be treated as maximums. If exceeded, excess pages will not be read or considered in evaluation of the proposal. The following items will not be considered when calculating page limits: cover page, table of contents, glossary, executive summary, generic resumes, OCCI mitigation plans, SCRM plans, and Section 508 compliance. In the event any evaluation notices are issued, page limitations may also be placed on those. The technical portion of the proposal is to be submitted as a Microsoft (MS) Word 2007 or PDF document. The page format shall have a 1 inch margin using no smaller than an 11 point Ariel, Times New Roman, or Courier New font for all text to include any text contained in a table. The price proposal spreadsheet shall be a separate document from the technical proposal and shall be submitted in MS Excel 2007 format. All formulas shall remain present in the spreadsheet for verification. The total size of each email (including all attachments) shall not exceed 20MB. Email attachments shall not be submitted in a .zip file format. Page limitations shall not be circumvented by including inserted text boxes/pop-ups or internet links to additional information; such inclusions are not acceptable and will not be considered part of a proposal. The Government reserves the right not to consider for award any proposal that does not adhere to the administrative requirements of this RFP.

3. Evaluation Factors and Basis for Award Determination:

0. Award will be made to the offeror whose proposal is determined to represent the overall best value to the Government using an LPTA evaluation process with acceptable past performance. The evaluation factors and sub factors identified in paragraph 3c (1) below will be used in the determination of technical acceptability.

0. After receipt of proposals, the Government will first evaluate the lowest price proposal. If the lowest price proposal is determined to be technically acceptable and otherwise properly awardable, no further evaluations will be conducted, and award will be made. If, however, the lowest price proposal is determined to be technically unacceptable and/or otherwise not properly awardable, further evaluations will be conducted.

0. The standards for determining technical acceptability are below, as well as information concerning price proposals.

(1) Technical/Management Approach Factor: The Technical/Management Subfactors will be evaluated and rated either Acceptable or Unacceptable. In order for a proposal to be rated overall Technically Acceptable, each of the following subfactors must be rated Acceptable. Technical/ management proposals should not exceed 15 pages.

1. (Subfactor: Preventative Maintenance and Emergence/non-emergency Maintenance Plans (PWS 6.1-6.4) In order to be rated acceptable the contractor must demonstrate a complete understanding of all technical requirements outlined in the PWS for the preventative maintenance, emergency maintenance, and unscheduled maintenance and repair service calls.

1. Subfactor 2: Certified Technicians (PWS 6.1.7.3, 6.1.9) In order to be rated acceptable the contractor must have access to Certified HVAC Technicians required to professionally perform repair, service, maintenance or…