Attachment_1_HC1021-15-T-0003_Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

HC1021-15-T-0003 25-Jun-2015

b. TELEPHONE NUMBER

(312) 785-3556

8. OFFER DUE DATE/LOCAL TIME

09:00 AM 31 Jul 2015

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

HC10219. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ADMIR HADZIC

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

DISA/DITCO-EUROPE

HAUPSTRASSE, BLDG 2341

STUTTGART, GERMANY 09131

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

011-49-6302-9227-512FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$11,000,000

NAICS:

811213

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

HC1021-15-T-0003

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 5 Months VTC and A/V Maintenance

FFP

The contractor shall provide on-site Technical assistance in support of the VTC and A/V maintenance IAW the PWS.

FOB: Destination

NET AMT

1001 12 Months OPTION VTC and A/V Maintenance

FFP

The contractor shall provide on-site Technical assistance in support of the VTC

2001 12 Months OPTION VTC and A/V Maintenance

FFP

The contractor shall provide on-site Technical assistance in support of the VTC

3001 12 Months OPTION VTC and A/V Maintenance

FFP

The contractor shall provide on-site Technical assistance in support of the VTC

4001 12 Months OPTION VTC and A/V Maintenance

FFP

The contractor shall provide on-site Technical assistance in support of the VTC

OPTION SURGE Suppot supplies

FFP

Replacement Parts Option CLIN 9998 has been included for overall surge. Surge Support shall reflect a possible surge of up to 20% of supplies. Performance of optional CLIN 9998 may be any time during the life of the contract and will be in accordance with PWS, paragraph 5.

OPTION SURGE Support Services

FFP

Option CLIN 9999 has been included for overall surge. Surge Support shall reflect a possible surge of up to 20% of services. Performance of optional CLIN 9999 may be any time during the life of the contract and will be in accordance with PWS, paragraph 5.

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 1001 Destination Government Destination Government 2001 Destination Government Destination Government 3001 Destination Government Destination Government 4001 Destination Government Destination Government 9998 Destination Government Destination Government 9999 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC

0001 N/A N/A N/A N/A

1001 N/A N/A N/A N/A

2001 N/A N/A N/A N/A

3001 N/A N/A N/A N/A

4001 N/A N/A N/A N/A

9998 N/A N/A N/A N/A

9999 N/A N/A N/A N/A

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

as of 4 JUN 2015

Contract Number: (completed by the KO at time of contract or TO award) Task Order Number: (completed by the KO at time of TO award or N/A) Tracking Number: DEUMZ5A334 Follow-on to Previous Contract and Task Order Number:

Not Applicable

1. Contracting Officer Representative (COR). Chris Wachendorf, Electronics Engineer

a. Primary COR.

Name: Chris Wachendorf Organization: DISA Europe Department of Defense Activity Address Code (DODAAC): HC1004

Address: Bldg 2341, Room 22, Katzenbachstr Patch Barracks, 70569 Stuttgart , Germany

Phone Number: 314-434-5445 Fax Number: N/A E-Mail Address: Christopher.j.wachendorf.civ@mail.mil

b. Alternate COR.

Name: N/A Organization: N/A mailto:Christopher.j.wachendorf.civ@mail.mil

DODAAC: N/A

Address: N/A Phone Number: N/A Fax Number: N/A E-Mail Address: N/A

2. Contract or Task Order Title. Video Teleconference (VTC) and Audio Visual (A/V) Maintenance

3. Background. The Defense Information Systems Agency (DISA) in Europe has a requirement to maintain the agency’s evolving VTC and A/V equipment. DISA Europe facilitates mission essential initiatives via the current installed VTC and A/V equipment. To ensure no disruptions occur, it is imperative the VTC and A/V equipment be maintained in an optimum operational readiness state. DISA Europe requires a contractor capable of servicing and maintaining its VTC and A/V equipment. The contractor shall provide all personnel, management, tools, materials, supplies, equipment, and transportation to perform preventive maintenance, remedial repair, and software maintenance and upgrades on Government-owned VTC and A/V equipment. Service shall be in accordance with the Original Equipment Manufacturer (OEM) and DISA Europe recommendations.

4. Objectives: The purpose of this contract is to purchase maintenance on DISA Europe’s VTC and A/V systems located within the DISA Europe facility, Bldg 2340 and 2341 using a FFP contract.

5. Scope: The scope of this requirement is for the contractor to provide on-site technical assistance in support of VTC and A/V maintenance, remedial repairs, software upgrades, and system enhancements. Services will be from the date of contract award through December 2015 and four (4) one-year option periods. This contract establishes the requirement for complete field service maintenance of a Government-owned fully functional VTC and A/V system located at DISA Europe, Patch Barracks, Stuttgart, Germany. The Government may require surge support over the lifecycle of this contract. Therefore, this requirement may increase up to 20% over the life of the contract, inclusive of option years. Surge support only covers the amount of work within scope of the tasks identified herein.

5.1 Definitions.

a. “Original Equipment Manufacturer” (OEM) is defined as a commercially viable and accepted firm with a substantial involvement in the manufacturing and modification of audio visual and/or video conferencing equipment.

b. “Preventive Maintenance” (PM) is defined as regularly scheduled maintenance intended to maintain hardware in good operating order as recommended by the OEM.

c. “Remedial Maintenance” (RM) is defined as unscheduled maintenance to diagnose and repair malfunctioning hardware.

d. “Diagnostic Software” is on-line and off-line software programs that test, evaluate, and fault-isolate components and functions of ADPE hardware. “On-Line” is defined as a component of the Controller, CPU, or Microcode. “Off- Line” is defined as programs run on outboard test equipment. Contractor’s diagnostics must be capable of recording, analyzing, and correctly interpreting all generated diagnostic error codes or diagnostic messages/signals.

e. “Maintenance Repair Time” is defined as the time between expiration of response time, or upon maintenance technician arrival on site, whichever is earliest, and when the hardware item is returned to the Government in good operating condition.

f. “State-of-the-Art” is defined as the most recently designed components that are in current production, marketed, available, maintained and supported in accordance with the mandatory requirements specified elsewhere in this document.

g. “Remote Diagnostics” is defined as the ability to connect a local device to a remotely located test device, e.g., a diagnostic processor. Note: Diagnostic processors are used to perform a series of diagnostic routines to determine a cause for failure and recommend and/or accomplish repairs.

6. Performance Requirements. The contractor shall perform preventive maintenance, remedial repair, and software maintenance and upgrades on Government-owned VTC and A/V equipment at the DISA Europe Facility, Bldg.

2340 and 2341. All new equipment required will be provided by the Government and its installation shall be performed by the contractor. The contractor shall procure replacement parts for the equipment deemed to be needed to keep the VTC and AV Equipment performing in accordance with the standards established by the OEM. The contractor shall ensure he/she has reviewed the in-house system, is familiar with the type(s) of equipment, and is fully capable of maintaining the system and the equipment.

All hardware and system software shall be maintained in good operating condition as defined by the standards established by the OEM. Prior to acceptance by the Government, the repaired or replaced hardware item(s) shall meet the acceptance test standards outlined in the OEM’s specification and Government COR approval.

VTC and A/V equipment shall be available for operation and functioning IAW standards established by the OEM not less than 100% of the time.

Service availability means that conferences may be reserved for the time requested; they are started on time; the features requested are included; and that conferences are conducted in their entirety without disruption of service.

Measure of service availability includes service with no disruptions occurring of the VTC and A/V.

CONTRACTOR MAINTENANCE

a. Except as provided elsewhere in this contract, the Contractor shall perform all, including but not limited to, management, technical support, planning, programming, engineering, administration, labor, materials, supplies, transportation, replacement parts, damaged media retention, diagnostic routines, modems, other test equipment, and supervision, for all maintenance and other services as defined in the PWS.

b. The contractor shall also performed all, including but not limited to, Non-Chargeable Maintenance Items -there shall be no additional maintenance charges for:

1) Preventive maintenance according to the required schedule.

2) Installation of required hardware or software diagnostic tools at the proper release level.

3) Inspection of equipment and hardware internal operating system software configurations, requested by the Government for the purpose of initiating maintenance on equipment for the first time.

The Government will ensure the machine is made available within four (4) hours of the pre-scheduled start time.

If it is deemed to be in the Government’s best interest, the Government reserves the right to incorporate any equipment within DISA Europe current or future inventory into the this contract; the Government may, at its discretion, add equipment item for maintenance service, such as items coming off warranty, items on expired contracts, relocated items, or new items purchased or leased without maintenance, the Government will give the Contractor written notice a minimum of thirty (30) days prior to the maintenance start date, unless the Contractor agrees to a lesser period of notice. If there is an existing equipment item on contract, the Contractor shall perform monthly maintenance of the existing item with the same configuration, i.e., feature codes, etc. The Contractor shall inspect equipment hardware and operating system software configurations when requested for the purpose of initiating maintenance on the same for the first time under this contract within five (5) working days of notification by the Government COR. The Contractor shall provide the Government COR with documentation of the inspection.

6.1 Task 1- Conduct Site Survey

If the offeror requires a site survey, offeror is highly encouraged attend a site visit at the location identified in section 8 of this PWS. The offeror will also be required to submit visitor authorization letters in accordance with the guidance in section 11.6 of this PWS. Site visits will be conducted from 13 through 17 July 2015 between 1000 and 1300 hrs CEST. The contractor shall gain a complete understanding of the work required to provide VTC and A/V maintenance.

6.2 Task 2 - Remedial Repairs.

6.2.1 Subtask 1 - The Contractor shall respond to remedial repair requirements within one (1) business day after notification. Contractor shall complete repairs within three (3) working days after response. If repair cannot be accomplished within twenty-four (24) hours after arrival on-site, the Contractor shall notify the Government COR telephonically or verbally of the delay and estimated time to complete the repair. Twenty (20) hours after the Contractor has arrived on-site and there is no specific/definite resolution to the problem the Contractor will escalate the problem with the manufacturer and provide feedback to the Government COR.

6.2.2 Subtask 2 - Contractor shall submit a written repair report to the Government COR within five (5) workings days after a repair is completed. The repair report shall include the date and time of the remedial repairs, the location of the equipment, the repair performed, and the name of the technician performing the repair.

6.2.3 Subtask 3 - Provide maintenance coverage on A/V systems including amplifiers, speakers, cassette/compact disk recorder, DVD recorder, microphones, cameras, projectors, matrix switchers, and etc. to be tested, repaired, and/or replaced if required.

6.2.4 Subtask 4 - Provide mounting brackets for designated equipment as necessary.

6.2.5 Subtask 5 - Provide maintenance coverage on all projectors to be tested, repaired, and/or replaced if required.

6.2.6 Subtask 6 - Contractor will ensure invoices are submitted to the Government COR on a timely basis for replacement equipment.

6.2.7 Subtask 7 - Contractor will provide training to designated Government staff on all newly installed equipment.

6.2.8 Subtask 8 – Contractor will provide documentation and manuals applicable to all replacement equipment.

6.2.9 Subtask 9 - Contractor will perform preventative maintenance (PM) quarterly on all VTC and A/V systems.

The Contractor will document findings for each system by identifying components that may be failing and submit the findings to the Government COR no later than the fifth working day following the quarterly PM. PM will be done on site unless prior agreement has been established with the Government.

6.2.10 Subtask 10 - In the event the Government plans to procure and install additional equipment to expand the current A/V and VTC system (s) , the Contractor will be responsible for installing and maintaining all modifications to this network as required by the customer through the life of this contract. The proposed system changes will become part of the existing network.

6.2.11 Subtask 11 - The Contractor will be responsible for the complete installation, testing, and configuration of all new A/V and VTC hardware provided under this contract at DISA Europe. The Contractor will also provide drawings that identify system configurations and connectivity schema.

6.3 Task 3 - Software Upgrades.

6.3.1 Subtask 1 - The Contractor will provide software maintenance/upgrades as required. The Contractor will provide software maintenance/upgrades as required in accordance with the DFARS 252.227-7015 “Technical Data—Commercial Items” unlimited use of control software.

6.3.2 Subtask 2 - Provide maintenance on software applicable to touch panels for A/V and video conference systems. Software repairs will be fully tested and subject to approval by a designated Government COR. A copy of all software, software upgrades, and software changes will be provided to the Government at no additional cost.

6.4 Task 4 – System Enhancements

6.4.1 Subtask 1 – The contractor shall provide pre-priced potential enhancements identified within this document.

The Government reserves the right to execute any of the following pre-priced enhancements in any contract option year. The equipment will then be added to DISA Europe’s inventory of contractor maintained equipment within this contract.

a. Integrate USB based AV capabilities for enterprise services such as: Vaddio ClearVIEW HD-USB PTZ Camera, ClearOne Chat 150 with Chat Attach for Audio and compatible USB extenders.

b. Enhance AV distribution to support HD video to displays to include a video scalier for legacy CODEC to receive 1024*768 input for the training room and main conference room.

c. AMX Touch Panel enhancements for streamlined operations (CLASS/UNCLASS - DCS/GVS/VTC/presentation) simplified programming.

a. Toggle button to turn in room audio amplification on/off.

b. Toggle button to turn audio to sources PC on/off.

d. Integrate a Touch Panel at the conference table similar to the Acer - T-Series IPS LED HD Touch- Screen Monitor.

e. Integrate an EAL-4 isolation switch for a VTC System.

f. Integrate tabletop microphones in the Audio system for a facility conference room.

g. Integrate exterior conference room signs for the training rooms.

7. Performance Standards.

Performance Standard Acceptable Quality Level (AQL) Method of Surveillance

6.1 Conduct Site Survey Site Survey conducted and

proposed solution meets requirements of the PWS

Routine inspection of deliverable products and services.

6.2 Remedial Repairs Take action on 100% of service

request within three (3) days

Routine inspection of deliverable products and services.

6.3 Software Upgrades Take action on 100 %of services

request within five (5) days

Routine inspection of deliverable products and services.

6.4 System Enhancements Take action on 100 %of services

request within five (5) days

Routine inspection of deliverable products and services.

8. Place of Performance. DISA Europe Bldg 2340 and 2341, Katzenbachstr, Patch Barracks, 70569 Stuttgart Germany. With permission from a Government COR the Contractor will be allowed to remove equipment to perform analysis and repair to facilitate placing the equipment back into service

9. Period of Performance. Maintenance will begin thirty (30) days after contract is awarded or sooner if contractor agrees. The Period of Performance (PoP) will be from date of contract thru December 2015. With four (4) 12 month option periods.

9.1 Work Hours. DISA Europe’s regular work hours are from 8:00AM to 5:00PM CEST Monday through Friday except U.S. Federal holidays. All on-base work shall be performed during regular working hours, unless prior approval is obtained from the Contracting Officer. Emergency circumstances may occur which require the contractor to perform outside of normal working hours.

Recognized Holidays: Contractor is not required to perform services on U.S. Federal holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

10. Delivery Schedule.

PWS

Task#

Deliverable Title

Format Due Date Distribution/Copies Frequency and Remarks

6.2 Remedial

Repair Report

Date and time malfunction reported.

Chargeable time spent for repairs if not covered under the firm fixed price contract.

List of any parts replaced, make, model, description, serial number.

Configuration management report and site diagrams.

Additional charges for replacement equipment, if any description malfunction.

() working days after the repair has been completed and accepted by the Government.

Original and one (1) copy to the Government COR.

Per repair incident.

6.3 Software

Upgrades

Date and time Software release.

Impact to interoperability of affected components.

Five (5) working days after completion of survey.

Original and one (1) copy

Per software release.

6.4 Pre-priced

enhancement list

PDF, excel, word, etc. Five (5) working days after completion of survey

Original and one (1) copy

Once

11. Security Requirements.

DISA Europe is a secure facility, therefore an escort will be provided throughout the maintenance process.

Contractor personnel will require an escort. The maintenance performed does not require the contractors to connect to the DISA network. All connectivity to the DISA network will be perform by DISA personnel. The contractors are required to test and verify the equipment functionality after physical installation completion. The contractors will use either DISA provided or contractor provided laptop that has been verified by DISA IA personnel to connect directly the VTC system. At no time will the contractor provided laptop be allowed/permitted to connect to the DISA network.

11.1 Facility Security Clearance. N/A.

11.2 Security Clearance and Information Technology (IT) Level. N/A

11.3 Investigation Requirements. N/A

11.4 Adjudication for IT access. N/A

11.5 Interim IT access. N/A

11.6 Visit Authorization Letters. The Contractor will forward a Visit Authorization Letter (VAL) to the COR at the address listed in paragraph 1above for all employees prior to the beginning of each contracting/task order period of performance and as new contractor employees are assigned to the contract and during site survey:

The VAL shall be on company letterhead or pre-fabricated form and contain the following information:

Contract number with start and end dates

CAGE CODE

Company point of contact (POC) and telephone number Government POC/COR name and telephone number Complete legal name of employee(s) Social Security Number Security Clearance level, date granted, and Adjudication facility name, i.e. DISCO Type of personnel security investigation (PSI) pending or completed Date PSI completed

Security Contacts. DISA Security Personnel can be contacted for security related questions as follows:

For Industrial Security related issues:

Craig Herndon, Phone: +49(0)711.686.39.5186 or Amanda Goodman, Phone: +49(0)711.686.39.5624

Defense Information Systems Agency ATTN: DISA Europe/EU12 Haupstrasse Patch Barracks, Bldg 2341 70569 Stuttgart, Germany

For Personnel Security related issues to include interim IT access requests:

Craig Herndon, Phone: +49(0)711.686.39.5186 or Amanda Goodman, phone: +49(0)711.686.39.5624

Defense Information Systems Agency ATTN: DISA Europe/EU12 Haupstrasse Patch Barracks, Bldg 2341 70569 Stuttgart, Germany

11.7 Information Security and other miscellaneous requirements. N/A

12. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI). There is no requirement for GFE. The Government will provide access to facilities and personnel to enable the Contractor to satisfy the requirements of this PWS, within the constraints of the delivery schedule and period of performance. The Contractor will use the GFI in an effort to service the Government most efficiently.

13. Other Pertinent Information or Special Considerations. N/A

a. Identification of Possible Follow-on Work. N/A

b. Identification of Potential Conflicts of Interest (COI). N/A

c. Identification of Non-Disclosure Requirements. N/A

d. Packaging, Packing and Shipping Instructions. N/A

e. Inspection and Acceptance Criteria. N/A

f. Property Accountability. N/A

13.1 The Government may add to or replace equipment covered by maintenance services provided under this contract. The Government will negotiate the change to the contract in these instances.

13.2 The Government shall have the right to operate equipment being maintained under this contract at any time and for any period of time (exclusive of the items required for maintenance) at the convenience of the Government. The Contractor shall submit the attached Electronic Product List in addition to complying with all requirements of DFARS 252.211-7003 for any new equipment added to the contract. See DARS 52.211-9000, Requirement to Submit an Electronic Product List for additional information.

14. Section 508 Accessibility Standards. The following Section 508 Accessibility Standard(s) (Technical Standards and Functional Performance Criteria) are applicable (if box is checked) to this acquisition.

Technical Standards

1194.21 - Software Applications and Operating Systems

1194.22 - Web Based Intranet and Internet Information and Applications

1194.23 - Telecommunications Products

1194.24 - Video and Multimedia Products

1194.25 - Self-Contained, Closed Products

1194.26 - Desktop and Portable Computers

1194.41 - Information, Documentation and Support

The Technical Standards above facilitate the assurance that the maximum technical standards are provided to the Offerors. Functional Performance Criteria is the minimally acceptable standards to ensure Section 508 compliance.

This block is checked to ensure that the minimally acceptable electronic and information technology (E&IT) products are proposed.

Functional Performance Criteria

1194.31 - Functional Performance Criteria

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management JUL 2013

52.209-9000 ORGANIZATIONAL AND CONSULTANT CONFLICTS

OF INTEREST (OCCI) (DEC 2014)

DEC 2014

52.212-4 Contract Terms and Conditions--Commercial Items MAY 2015 52.217-3 Evaluation Exclusive Of Options APR 1984 52.223-11 Ozone-Depleting Substances MAY 2001 52.232-18 Availability Of Funds APR 1984 52.237-2 Protection Of Government Buildings, Equipment, And

Vegetation

APR 1984

52.247-34 F.O.B. Destination NOV 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7012 Safeguarding of Unclassified Controlled Technical

Information

NOV 2013

252.204-7015 Disclosure of Information to Litigation Support Contractors FEB 2014

252.211-7008 Use of Government-Assigned Serial Numbers SEP 2010 252.217-7001 Surge Option AUG 1992 252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or

Hazardous Materials

SEP 2014

252.223-7006 Alt I Prohibition on Storage, Treatment, and Disposal of Toxic or Hazardous Materials - Alternate I

SEP 2014

252.223-7008 Prohibition of Hexavalent Chromium JUN 2013 252.225-7041 Correspondence in English JUN 1997 252.225-7048 Export-Controlled Items JUN 2013 252.229-7002 Customs Exemptions (Germany) JUN 1997 252.232-7007 Limitation Of Government's Obligation APR 2014 252.232-7010 Levies on Contract Payments DEC 2006 252.244-7000 Subcontracts for Commercial Items JUN 2013 252.246-7000 Material Inspection And Receiving Report MAR 2008 252.247-7023 Transportation of Supplies by Sea APR 2014

CLAUSES INCORPORATED BY FULL TEXT

52.204-9000 Points of Contact As prescribed in 4.103(S-90), insert the following clause:

POINTS OF CONTACT (AUG 2005)

Contracting Officer (KO) Name: Brooke L. Baker Organization/Office Symbol: DISA/DITCO Europe PL512 Phone No.: +49 (0)711.680.2882 E-Mail Address: Brooke.L.Baker.Civ@Mail.Mil

Contract Specialist Name: Admir Hadzic Organization/Office Symbol: DISA/DITCO Europe PL512 Phone No.: +49 (0)711.680-5194 E-Mail Address: Admir.Hadzic2.Civ@Mail.Mil

COR/Mission Partner Point of Contact (Note: To be filled in upon contract award) Name:

Organization/Office Symbol:

Phone No.:

E-Mail Address:

Contractor Point of Contact Contractor Legal Business Name:

DUNS:

CAGE CODE:

Contractor POC:

E-Mail Address:

Phone Number:

Fax Number:

(End of clause)

52.204-9001 Contract/Order Closeout—Fixed-Price, Time-and-Materials, or Labor-Hours As prescribed in 4.804 (S-90), insert the following clause:

CONTRACT/ORDER CLOSEOUT—FIXED-PRICE, TIME-AND-MATERIALS, OR

LABOR-HOURS (JAN 2007)

Timely contract closeout is a priority under this contract/order. The Contractor shall submit a final invoice within ninety (90) calendar days after the expiration of this contract/order, unless the Contractor requests and is granted an extension by the Contracting Officer, in writing. In addition, and concurrent with the submission of the final invoice, the Contractor shall notify the Contracting Officer of the amount of excess funds that can be deobligated from this contract/order so the closeout process can begin as soon as possible upon expiration of this contract/order. A bilateral contract/order closeout modification will be forwarded to the Contractor by the Contracting Officer and must be signed by the Contractor and returned to the Contracting Officer within thirty (30) calendar days of issuance of the modification. A Contractor’s failure to respond and/or sign the bilateral closeout modification within thirty

(30) calendar days of receipt will constitute approval of the terms of the modification and the modification will subsequently be processed unilaterally by the Contracting Officer to deobligate excess funds and close this contract/order. If this contract/order contains option periods, the Contractor is required to submit an invoice within ninety (90) calendar days after expiration of the base period of performance and the expiration of each exercised option period of performance to allow for deobligation of excess funds that were obligated in those respective periods of performance.

(End of clause)

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (APR 2014)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions or commercial items for satisfying the requirements of this solicitation. Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent

Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers.

Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--GSA Federal Supply Service Specifications Section, Suite 8100, 470 East L'Enfant Plaza, SW, Washington, DC 20407, Telephone (202) 619-8925, Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision.

Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by--

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone

(215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

https://assist.dla.mil/online/start/ http://quicksearch.dla.mil/ http://assistdocs.com/ https://assist.dla.mil/wizard/index.cfm

(j) Data Universal Numbering System (DUNS) Number. (Applies to all offers exceeding $3,000, and offers of $3,000 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM) database. The offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation “DUNS” or “DUNS +4” followed by the DUNS or DUNS +4 number that identifies the offeror's name and address. The DUNS +4 is the DUNS number plus a 4-character suffix that may be assigned at the discretion of the offeror to establish additional SAM records for identifying alternative Electronic Funds Transfer (EFT) accounts (see FAR Subpart 32.11) for the same concern. If the offeror does not have a DUNS number, it should contact Dun and Bradstreet directly to obtain one. An offeror within the United States may contact Dun and Bradstreet by calling 1-866-705-5711 or via the internet at http://fedgov.dnb.com/webform. An offeror located outside the United States must contact the local Dun and Bradstreet office for a DUNS number. The offeror should indicate that it is an offeror for a Government contract when contacting the local Dun and Bradstreet office.

(k) System for Award Management. Unless exempted by an addendum to this solicitation, by submission of an offer, the offeror acknowledges the requirement that a prospective awardee shall be registered in the SAM database prior to award, during performance and through final payment of any contract resulting from this solicitation. If the Offeror does not become registered in the SAM database in the time prescribed by the Contracting Officer, the Contracting Officer will proceed to award to the next otherwise successful registered Offeror. Offerors may obtain information on registration and annual confirmation requirements via the SAM database accessed through https://www.acquisition.gov.

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

(End of provision)

ADDENDA TO 52.212-1

SUBMISSION OF OFFERS.

Offers shall be submitted in accordance with FAR 52.212-1, Instructions to Offerors – Commercial Items, and the following additional instructions:

a. Questions requesting clarification of solicitation requirements shall be submitted in writing to Admir Hadzic the Contract Specialist electronically at Admir.Hadzic2.civ@mail.mil and carbon copy (cc) Brooke L. Baker, Contracting Officer at Brooke.L.Baker.Civ@Mail.Mil and the general mailbox at disa.stuttgart.ditco.mbx.pl512@mail.mil. Please use reference number HC1021-15-T-0003 DISA Video Teleconference (VTC) and Audio Visual (AV) Equipment in the email subject Line of any email(s).

Questions are required to be submitted no later than 9:00 AM EST, 20 July 2015. No further questions will https://www.acquisition.gov/ mailto:Admir.Hadzic2.civ@mail.mil mailto:Brooke.L.Baker.Civ@Mail.Mil mailto:disa.stuttgart.ditco.mbx.pl512@mail.mil be accepted or responded to after the aforementioned deadline.

b. Offers shall be submitted electronically no later than 9:00 AM, EST, 31 July 2015, to Admir Hadzic the Contract Specialist electronically at Admir.Hadzic2.civ@mail.mil and carbon copy (cc) Brooke L. Baker, Contracting Officer at Brooke.L.Baker.Civ@Mail.Mil and the general mailbox at disa.stuttgart.ditco.mbx.pl512@mail.mil. Please use reference number HC1021-15-T-0003 DISA Video Teleconference (VTC) and Audio Visual (AV) Equipment in the email subject Line of any email(s).

c. Offeror shall review Performance Work Statement and its attachment, and provide a complete breakout of the CLINs showing the unit price and total price. In addition offerors shall submit pricing for systems enhancements as identified in PWS 6.4.1 a through g, “Optional Surge”. A comprehensible quote shall be submitted.

d. Any discounts (i.e.) quantity off of the Offeror’s pricing shall be listed as a separate item.

e. Quotations that are found to be unsatisfactory/ incomplete may be rejected without affording the Contractor an opportunity to satisfy the requirement of the Government.

f. Offerors that do not comply with the clauses, provisions, and documentation submittal requirement as outlined in the Request for Quote (RFQ) will result in their submission being deemed non-compliant and not considered for further evaluation for award.

g. If the Government receives quotes in more than one currency, the Government will evaluate the quote by converting the foreign currency to U.S. dollars (USD) and using rates from www.oanda.com in effect as follows: (1) On the date specified for receipt of quotes, if award is based on initial quotes, otherwise (2) On the date specified for receipt of quote revisions.

h. All offerors must be valid for a period of 60 days from the quote due date.

i. Offeror shall ensure their Representation and Certification in System for Award Management are current.

Offers that fail to furnish required representation or information, or reject the terms and conditions of this solicitation may be excluded from consideration.

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

1. Technical capability of the item offered to meet the Government requirement; and 2. Price

Technical and past performance ,are Approximately equal when compared to price.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

mailto:Admir.Hadzic2.civ@mail.mil mailto:Brooke.L.Baker.Civ@Mail.Mil mailto:disa.stuttgart.ditco.mbx.pl512@mail.mil http://www.oanda.com/

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

ADDENDA TO 52-212-2

(b) Pricing submitted for the basic period and all option periods, including optional pricing for an additional six-month period that may be authorized in accordance with (IAW) FAR 52.217-8 “Option to Extend Services” will be evaluated. See FAR 52.217-8 which authorizes the Government to require continued performance of any services within the limits and at the rates specified in the contract. The pricing proposal should include separate line items by CLIN for the additional six-month period IAW FAR 52.217-8. These prices shall be identical to the proposed pricing in the six months prior to expiration of the final option period. The total evaluated price will consist of the proposed price for the basic period, all option periods, the optional surge support pricing, and the optional pricing for the additional six month period. For evaluation purposes, the optional surge support pricing will be calculated at 20 percent of the total proposed price of the base and all option periods. At the time of award, funds will be obligated for the basic period only. However, the option periods will be evaluated before award. Exercising any option period will be contingent upon:

a. A satisfactory or better review of the contractor’s performance during the previous period.

b. Market research establishing that pricing is fair and reasonable at time of option award; and

c. The Government’s determination that a continuing need exists for the requirement.

Information beyond that required by this instruction shall not be submitted, unless you consider it essential to document or support your cost/price position. All information relating to the proposed price, including all required supporting documentation must be included in the section of the proposal designated as the Cost/Price Volume.

UNDER NO CIRCUMSTANCES SHALL THIS INFORMATION AND DOCUMENTATION BE INCLUDED

ELSEWHERE IN THE PROPOSAL.

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (MAR 2015)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site accessed through http://www.acquisition.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (p) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of…