Attachment_2-_PWS_(task_order_1).pdf

Performance Work Statement Naval Special Warfare Command (NSWC)

Linen Services

1. OBJECTIVES

1.1 The objective of this requirement is to obtain linen cleaning services.

2. SCOPE

2.1 The Contractor shall provide the personnel, management, materials, equipment and facilities

(not otherwise provided by the Government) necessary to provide professional linen cleaning, folding, delivery, and pick-up services.

3. REQUIREMENTS

3.1 The Contractor shall provide bed linen services, inclusive of, cleaning, folding, delivery, and pick-up.

3.1.1 The Contractor shall provide seven bed linen sets weekly for a total of 365 sets.

A bed linen set must include 1 Pillow, 1 Pillow Case, 1 Flat Sheet, 1Fitted Sheet, and 1 Comforter.

3.1.2 The Contractor shall provide delivery and pick-up service the first business day of every week [Monday]. When a federally observed holiday falls on a Monday, the services shall continue the next business day [Tuesday].

3.1.3 The contractor shall deliver clean linen sets and pick-up of soiled linen sets.

3.1.4 The contractor shall provide bag(s) for the collection of soiled linen sets at time of deliver and pick-up.

3.2 The Contract shall comply with the following related to cleaning items listed above:

3.2.1 Clean laundered items are to be free of visible soil, lint, and objectionable odor.

3.2.2 Contractor shall launder and clean items in such a manner that spots and stains are removed without damaging the fabric.

3.2.3 Delivered articles shall conform to the generally accepted industry and local standards of quality, cleanliness, and appearance. The items shall not only be cleaned but also be sterilized so that they are free from bacteria, fungi, and microorganisms, including pathogens and disease producing organisms.

4. CONTRACTOR MANPOWER REPORTING N/A

5. CONTRACTOR TRAVEL N/A

6. SECURITY

6.1 The Contractor must ensure that all personnel have sufficient base access and obtain proper access for all associated trucks and equipment.

7. SAFETY N/A

8. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/INFORMATION (GFP/GFE/GFI) N/A

9. QUALITY CONTROL

9.1 The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service; addressing customer complaints, and improving the quality of services over the life of the contract.

10. QUALITY ASSURANCE

10.1 The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS. The Government will make every effort to ensure that the surveillance methods used are conducted in an objective, fair, and consistent manner.

10.2 Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.

11. APPLICABLE DOCUMENTS N/A

12. PLACE OF PERFORMANCE

12.1 The pick-up and delivery site is: Naval Amphibious Base, 2000 Trident Way- Bldg. 624 Quarterdeck, San Diego CA 92155.

13. PERIOD OF PERFORMANCE

13.1 Five Year Ordering Period.