Attachment_1-_PWS_(basic_contract).pdf

Performance Work Statement Naval Special Warfare Command (NSWC)

Linen Services

1. BACKGROUND

1.1 NSWC conduct administrative tasks such as maintaining a 24-hour Watch Officer, and hosting special events. NSWC provides a sleeping quarter (bunkroom) for the Petty Officer of the Watch (POOW). The POOW is required to physically remain at the command overnight and secure to the bunkroom no later than 2200. In addition, the POOW is responsible for, aside from POOW primary responsibilities, the cleanliness of the bunkroom and the replacing of the bedding (inclusive of bed sheets and pillow). In addition, NSWC hosts special events, such as, FLAG events, retirement ceremonies, and other special events directed by the Commander. Most events require linen such as napkins, table cloths and similar.

2. OBJECTIVES

2.1 The objective of this requirement is to obtain linen cleaning services.

3. SCOPE

3.1 The Contractor shall provide the personnel, management, materials, equipment and facilities

(not otherwise provided by the Government) necessary to provide professional linen cleaning, folding, delivery, and pick-up services.

4. REQUIREMENTS

4.1 The Contractor shall provide bed linen services, inclusive of, cleaning, folding, delivery, and pick-up.

4.1.1 The Contractor shall provide laundry services for seven bed linen sets weekly

(unless otherwise specified at the task order level). A bed linen set must include 1 Pillow, 1 Pillow Case, 1 Flat Sheet, 1Fitted Sheet, and 1 Comforter. The Government will provide the bed linen sets.

4.1.2 The Contractor shall provide delivery and pick-up service the first business day of every week [Monday]. When a federally observed holiday falls on a Monday, the services shall continue the next business day [Tuesday].

4.1.3 The contractor shall deliver clean linen sets and pick-up of soiled linen sets.

4.1.4 The contractor shall provide bag(s) for the collection of soiled linen sets at time of delivery and pick-up.

4.2 The Contractor shall provide special event linen services, inclusive of, cleaning, folding, delivery, and pick-up.

4.2.1 Upon request, the contractor shall provide cleaning and folding services for

NSWC linen such as table clothes approximately (60"x102") and cloth napkins approximately (17"x17")

4.2.2 Upon request, the contractor shall provide pick-up and delivery services for NSWC linen.

4.2.3 NSWC will provide written notice of linen requirements for special events at least two weeks prior to the start date of the event.

4.3 The Contractor shall provide custom linen services for other items such as blankets on an as needed basis as specified at the task order level.

4.4 The Contractor shall comply with the following related to cleaning items listed above:

4.4.1 Clean laundered items shall be free of visible soil, lint, and objectionable odor.

4.4.2 Contractor shall launder and clean items in such a manner that spots and stains are removed without damaging the fabric.

4.4.3 Delivered articles shall conform to the generally accepted industry and local standards of quality, cleanliness, and appearance. The items shall not only be cleaned but also be sterilized so that they are free from bacteria, fungi, and microorganisms, including pathogens and disease producing organisms.

5. CONTRACTOR MANPOWER REPORTING N/A

6. CONTRACTOR TRAVEL N/A

7. SECURITY

7.1 The Contractor must ensure that all personnel have sufficient base access and obtain proper access for all associated trucks and equipment.

8. SAFETY N/A

9. GOVERNMENT PROVIDED ITEMS:

9.1 The Government will provide the bedding sets and additional items such as table cloths and napkins as needed.

10. QUALITY CONTROL

10.1 The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service; addressing customer complaints, and improving the quality of services over the life of the contract.

11. QUALITY ASSURANCE

11.1 The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS. The Government will make every effort to ensure that the surveillance methods used are conducted in an objective, fair, and consistent manner.

11.2 Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.

12. APPLICABLE DOCUMENTS N/A

13. PLACE OF PERFORMANCE

13.1 The pick-up and delivery site is: Naval Amphibious Base, 2000 Trident Way- Bldg. 624 Quarterdeck, San Diego CA 92155, unless otherwise specified at the task order level.

14. PERIOD OF PERFORMANCE

14.1 Five Year Ordering Period.