Attachment_1_-_PWS.pdf

COMNAVSPECWARCOM Attachment (1)

Naval Special Warfare (NSW) Performance Work Statement

For Vehicle Maintenance Mechanic Support

PART 1

GENERAL INFORMATION

1 GENERAL:

Depot level vehicle maintenance and repair non-personal support services on Naval Special Warfare (NSW) owned and operated Civil Engineering Support Equipment (CESE) and Material Handling Equipment (MHE). The government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the government.

1.1 Description of Services / Introduction:

The Contractor shall provide a sufficient number of personnel with the appropriate level of expertise and experience to perform vehicle maintenance and repair work on NSW CESE. Contractor shall conduct scheduled maintenance and interim repair to 961 (+/- 5%) pieces of Civil Engineering Support Equipment (CESE) and Material Handling Equipment (MHE) in accordance with objectives in this PWS. Appendix ONE itemizes each piece of CESE/MHE by Shop Location, Equipment Identification Number, Make, Model, Year, type of fuel and current mileage. Maintain CESE/MHE at a ≥ 90% availability average for use. Contractor will receive CESE/MHE from the Government and perform maintenance as required. CESE / MHE will be returned to the Government once work has been completed and final quality control inspections have been completed. For the Virginia Beach/Norfolk location a Data Clerk will process all Shop Repair Orders to include initial draft, updated maintenance tasks, repair parts used and final accounting for labor, parts, maintenance codes, costs and time. Government requires Contractor to performs limited aspects of technical supply management work (e.g., inventory management, storage management, and property utilization) related to local supply activities. The work generally involves individual case problems or supply actions related to the automotive and heavy truck industry, which includes maintaining a store room with readily available parts to supply mechanics with common service items. Recognize high and low inventory limits and manage in-stock numbers. Make recommendations to Government on ready access parts storage numbers based on rate of usage.

1.2 Background:

1.3

Naval Special Warfare Command (NSWC) owns and operates a fleet of CESE and MHE used to transport personnel, cargo, and sustain training range sites. CESE is defined as commercial vehicles consisting of automotive, heavy truck and construction equipment. MHE is defined as rough terrain, telescoping and warehouse type forklifts. NSWC CESE/MHE maintenance will be conducted at government owned shop facilities at Joint Expeditionary Warfare Base Little Creek, VA., Naval Base Coronado, Coronado, CA, Stennis Space Center, Bay St Louis, MS, and other potential future locations such as Guam, Pearl Harbor Hawaii as specified on a task/delivery order basis. CESE/MHE primary mission is to support training of Sea, Air and Land (SEAL) and Special Warfare Combatant Craft Crewman (SWCC).

This training is conducted in extreme elements involving rugged terrain, mountains, desert and forested environments, proximity to saltwater and extreme temperature variations. CESE/MHE is used in each of these elements to support the Special Warfare Operator as they conduct their training and receive logistics support. Due to the extreme operating conditions a comprehensive maintenance program is essential for operations. A “Three to One” scheduled maintenance to repair ratio is considered normal for this type of operation.

Objectives: The Government intends to award an Indefinite Delivery Indefinite Quantity (IDIQ) firm fixed price (FFP) contract to provide vehicle maintenance and repair support services on NSW owned CESE /MHE primarily in accordance with Original Equipment Manufacturer (OEM) and within Naval Facilities Command P-300 Guidance which can be found at: https://portal.navfac.navy.mil/portal/page/portal/07F2730F9D713384E0440003BA8FC471. NSW has a mandated 120-day cycle for completing general maintenance and safety inspections on each piece of CESE/ MHE per Naval Special Warfare Command Instruction 11240.1B and the Contractor must maintain this service cycle. Contractor will complete interim (unscheduled) repairs on vehicles in addition to routine scheduled maintenance and repair.

1.4 Scope: Contract requires maintenance and repair support services on multiple types of CESE/MHE with variations. The variance for vehicle maintenance and repair will be specified at the Task Order level. Services include routine and scheduled maintenance associated with normal use, unscheduled repairs, field level maintenance support, researching of repair parts, completing requisitions for parts and common service items, and data collection for service tasks, labor time and cost on each vehicle service. All maintenance and repair support services shall be addressed on a task/delivery order basis.

1.5 Period of Performance:

The period of performance for this contract will be a Base Period and four (4) 12-month options.

Base Year Option Year I Option Year II Option Year III Option Year IV https://portal.navfac.navy.mil/portal/page/portal/07F2730F9D713384E0440003BA8FC471�

1.6

1.6.1

General Information

Quality Control:

The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Quality Control Plan (QCP) shall be a comprehensive program to ensure delivery to the Government a quality service. The plan shall specify the areas to be inspected (scheduled or unscheduled), how often inspections will be conducted, and the title and name of the individual(s) performing the inspection. The plan shall address the methods of identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable. The plan shall be provided to the Government initially as a part of the offeror’s proposal. The plan (in two copies) shall be submitted to the CO for formal acceptance at the pre-performance conference.

Subsequent to contract award, revisions to the Plan shall be submitted to the Contracting Office, in two copies, within 30 days after the revision is deemed necessary.

1.6.2 Quality Assurance:

The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, frequency of surveillance, and the minimum acceptable defect rate.

1.6.3 Recognized Holiday’s

New Year’s Day Labor Day

: Contractor will not be required to perform work the following National Holiday’s.

Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas

1.6.4 Hours of Operation:

1.6.5

The contractor is responsible for conducting business during normal shop work hours from 0700 to 1600 per day, weekly (Monday thru Friday). Variable hours in support of field service requirements. Facilities will be closed on Federal Holiday’s and/or when the facilities are closed for local circumstances involving weather, local or national emergencies, administrative closings or government ordered facility closings. The Contractor must, at all times maintain an adequate workforce for uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the reasons mentioned above. It is essential that all personnel shall have stability and continuity of the workforce.

Place of Performance:

The work to be performed under this contract will be at 1355 Helicopter Road, Virginia Beach, VA 23459 onboard the Joint Expeditionary Base Fort Story, Little Creek, 1500 Tarawa Road Building 213 Naval Base Coronado, San Diego, CA 92155, and other potential future locations (Guam, Pearl Harbor, Hawaii) as specified at the task order level.

A secondary site at Stennis Space Center located in Bay St Louis, MS will require temporary on-site support every 120-days. This labor will not be additional but will require travel as directed.

1.6.6 Type of Contract:

The Government will award a Single Award Indefinite Delivery Indefinite Quantity Firm Fixed Price (FFP) Contract.

1.6.7 Security Requirements:

Security will be in accordance with the attached DD 254.

Contractor team individual(s) supporting this contract must be cleared at the SECRET level at the start of contract performance. Contractor will require and be provided access to NIPRNET computer systems at the government facility. The contractor shall insure requirements for safeguarding classified information and classified materials, for obtaining and verifying personnel security clearances, for verifying security clearances and indoctrination of visitors, for controlling access to restricted areas, for protecting government property, and for the security of automated and non-automated management information systems and data are fulfilled. The contractor's management system shall prevent unauthorized disclosure of classified and sensitive unclassified information. The government shall be immediately notified if any security incident or any indication of a potential unauthorized disclosure or compromise of classified or sensitive unclassified information.

1.6.7.1 The Contractor shall prohibit the use of government keys/key cards by any persons other than the appropriate Contractor’s employee’s providing support under this contract.

1.6.8 Special Qualifications:

1.6.9 Post Award Conference / Periodic Progress Meeting

: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officer’s Representative (COR), and other Government personnel as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings the contracting officer will apprise the Government of any problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer’s Representative (COR)

: The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in conjunction with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements: monitor Contractor’s performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnishings and site entry.

A letter will be provided to both the Contractor and the COR defining these responsibilities. The COR is not authorized to make changes in cost or price, estimates or changes in delivery. The COR is not authorized to change any terms and conditions of the resulting order.

1.6.11 Personnel Qualifications

: The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in the PWS. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the requirements outlined in the PWS. The work history of each contractor employee shall contain experience directly related to the task and function he/she is intended to perform under the PWS.

1.6.11.1 Key Personnel

: The Contractor Shop Supervisor is considered key by the Government.

(One) Shop Supervisor will conduct direct liaison with the government to discuss access to CESE/MHE, maintenance schedules and use of Government furnished equipment (GFE). Ideally this person or designated assistant will be available daily to address issues and work flow. This person must be familiar with military organizations and structure, understand Chain of Command and be skilled in customer service actions. The shop supervisor will be a qualified Master Mechanic through either the Automotive Service Excellence (ASE) program or a Certified Master Technician through an automotive or heavy truck OEM, and have a minimum of six years experience supervising a large scale dealership or military depot maintenance facility.

1.6.12 Identification of Contractor Employees:

All contractor personnel attending meetings, answering government telephones, and working in situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractors will ensure they display their security badge at all times when working within NSW compounds and buildings.

1.6.13 Contractor Travel:

Contractor will be required to provide scheduled CESE/MHE maintenance as specified in each Task Order. Travel may be incurred if mechanics are temporarily required for maintenance support from other work sites as specified at the Task Order level.

1.6.14 Safety Requirements

: Contractor shall ensure all contractor personnel receive required OSHA Safety training and wear required personal protective equipment i.e. steel toe boots and have safety glasses to work in the maintenance facility as required by Federal and State Law and standards.

1.6.15 Data Rights:

The government has unlimited rights to all documents and material produced under this contract. Maintenance records and data are the sole property of the government and not to be used outside of the NSW maintenance program for any purpose.

1.6.16 Organizational Conflict:

Contactor and subcontractor personnel performing work under this contract may have access or knowledge of proprietary or source selection material which may create an Organizational Conflict of Interest (OCI) . The Contractor must immediately make the Contracting Officer aware of any potential OCI. The Contracting Officer will determine appropriate actions required to resolve the OCI if warranted.

1.6.17 Contractor employees performing services under this PWS shall be directed, and supervised at all times by management personnel of the Contractor. Contractor management shall ensure that employees comply with the PWS standards. Contractor employees shall perform their duties independently and without the supervision of any Government official. The tasks, duties, and responsibilities set forth in the PWS may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the

Non-Personnel Service Statement:

appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Federal Acquisition Regulations (FAR) Sub-Part 7.5 and 37.1. The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINTIONS & ACRONYMS

2.1

Definitions:

2.1.1 Civil Engineering Support Equipment (CESE). Generally refers to automotive, light and heavy duty trucks, earth moving construction equipment, trailers, tractors, cranes, and auxiliary generators, light plants and welders.

2.1.2 Contractor. Supplier or vendor awarded a contract to provide specific supplies or services to the government. The term in this contract refers to the prime contractor.

2.1.3 Contracting Officer. Person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. A Contracting Officer is the only one that can legally obligate and bind the government.

2.1.4 Contracting Officer’s Representative (COR). Individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions on contracts or orders. These individuals assist Contracting Officers in assuring contractors meet the performance requirements of the contract in terms of cost, quality, quantity, schedule and cost/price. A COR is not authorized to change terms or conditions of the contract. The COR cannot provide any direction that would incur a cost or create a change to the contract.

2.1.5 Defective Service. An adjective which when modifying the word work, refers to work that is unsatisfactory, faulty, or deficient, or does not conform to the Contract documents, or does not meet the requirements of any inspections, standard, test, or approval referred to in the Contract documents, or has been damaged prior to final payment.

2.1.6 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.6.7 Field Service for San Diego: The San Diego, CA maintenance facility sends mechanics to service equipment at three remote training sites. When required mechanics will travel to the three sites and perform routine maintenance and repairs on assigned equipment. The farthest distance traveled is approximately 65 miles (one way). Mechanics will drive to the site with a government provided vehicle, conduct maintenance, and return to San Diego within the prescribed workday.

2.6.8 High Mileage. High Mileage is considered to be 5,000 miles accumulated prior to reaching the normal 120-day maintenance cycle.

2.1.9 Key personnel: Contractor personnel that are evaluated in the source selection process and that may be required to be used in the performance of a contract listed in the PWS.

2.1.10 Material Handling Equipment: Lifting type equipment commonly referred to as Forklifts.

These machines can be gas, diesel, electric or propane powered. Lifting can move in a straight vertical line or have extendable arms with steel forks for lifting pallets or crates. They operate on both hard surfaces and rough terrain depending upon the model.

2.1.11 Maintenance. The process for determining the cause of Equipment failure, removing, repairing, or replacing parts or elements necessary in order to conform the Equipment to the manufacturer’s specifications along with system specific specifications, delivering and reinstalling the parts, and placing the Equipment back into operation. Maintenance includes periodic software updates in accordance with this Contract.

2.1.12 Physical Security. Actions taken to prevent the loss or damage of government property.

2.1.13 Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.14 Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.15 Quality Control. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.16 Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.17 Work Day. The number of hours per day that the contractor provides services in accordance with the contract.

2.1.18 Work Week. Monday through Friday unless specified otherwise.

2.2 ACRONYMS

ASE Automotive Service Excellence CESE Civil Engineering Support Equipment CDL Commercial Drivers License COR Contracting Officer’s Representative DD 254 Department of Defense Contract Security Requirement List DOD Department of Defense

FFP Firm Fixed Price GFE Government Furnished Equipment GVW Gross Vehicle Weight MHE Material Handling Equipment NSW Naval Special Warfare NSWC Naval Special Warfare Command OCI Organizational Conflict of Interest OEM Original Equipment manufacturer POC Point of Contact PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SEAL Sea, Air, and Land SRO Shop Repair Order SWCC Special Warfare Combatant Craft Crewman

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.

GOVERNMENT FURNSIHED ITEMS AND SERVICES:

3.1 Materials. Government will provide vehicle lifts, jack stands, diagnostic tools, air conditioning and shop level tools that can be checked out from a central tool room as required for individual repair jobs. NSWC will issue mechanics a tool box for use at their service bays per Appendix TWO. The Government will procure all repair parts, supplies and equipment needed to perform the tasks assigned.

Each mechanic will inventory their government provided tool kit and identify any shortfalls from the master inventory list. Tool kits will be inventoried monthly by the Contractor. The Government will verify and confirm the Tool kits list prior Government replacement of damaged or unserviceable tools.

The Contractor will replace missing tools on a monthly basis.

3.2 Equipment. The Government will provide utilities, telephone, computer support, internet access and other services as required to perform this contract.

3.3 Transportation. Government will provide vehicles needed to perform specific work related to the accomplishment of vehicle maintenance in the field or away from the shop.

3.4 The government will be responsible for obtaining vehicles from end users (NSW Commands) and positioning them at the dispatch yard. The Contractor will pick up vehicles requiring service from the dispatch yard and return them to dispatch upon completion of maintenance/repair.

3.4.1 HazMat: The Government will be responsible for properly managing, handling, and safe disposal of all provided hazardous waste items i.e. lubricants, fluids, oils, etc. as required in the performance of CESE/MHE vehicle maintenance and repair services.

3.5 Facilities. Government will provide work space such as maintenance bays, vehicle lifts, and facilities necessary to conduct CESE/MHE maintenance and repair.

3.6 Technical References: Government will provide all service manuals and instructions needed to conduct maintenance. These references will include service and parts manuals in either book or digital format, on line web sourcing and military supply links.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.

CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1 Contractor employees performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Security Clearance Office. The DD 254 is provided as an attachment.

4.2 Contractor employees shall wear steel toe work boots while in the maintenance facility or during field service calls. Contractor personnel shall wear safety glasses while in the maintenance facility at all times when work is being conducted at Government facilities. Safety glasses will also be worn when appropriate during field service calls.

4.3 Contractor will ensure all mechanics possess a valid state driver’s license to operate motor vehicles. Contractor must also provide sufficient technicians at each maintenance site with valid Commercial Drivers Licenses (CDL) to conduct operation and testing of vehicles in excess of 26,000 lb Gross Vehicle Weight (GVW). Contractor personnel will only operate government vehicles in the official performance of their duties associated with this PWS. Contractor will provide a Letter of Authorization identifying each employee, by name and the off-road equipment they are authorized to operate to perform maintenance. Specific requirements for licensing and operator approvals can be found in the NAVFAC P-300 3.8.3.

4.4 Mishap. Provide a summary of any personal injury or vehicle mishaps involving contract support personnel in a work status. Initial reporting of any mishap or injury must be reported within 30 minutes to the Government (Transportation Director or Maintenance Supervisor).

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS :

5.1 Support Services. The Contractor shall perform maintenance and repair to government owned CESE/MHE identified in tables contained in Appendix ONE with total numbers varying by +/-5% during the performance period. The Contractor shall perform inspections, preventive maintenance and repairs identified during initial inspections and recommended by either the OEM or NAVFAC P-300. Contractor will provide supply support and data entry support as specified in this PWS as stated at the task order level.

5.2 CESE / MHE Maintenance and Repair Support. All equipment will be scheduled for service every 120 days or sooner in the event the vehicle accumulates high mileage within the normal service cycle.

High mileage is typically considered to be more than 5,000 miles since previous maintenance service.

mark. Standard maintenance will be performed as outlined by the OEM and both Annex K and L of the NAVFAC P-300 as applicable.

5.2.1 Scheduled maintenance will be conducted in three specific levels identified as “A”, “B”, and “C” with maintenance accomplished based on mileage or time. Oils and standard service items will be serviced and changed in accordance with original equipment manufacturer recommendations. Specific items to service and inspect are given in the NAVFAC P-300 Annex K and L. Standard vehicle safety inspections will be completed as a specific task on every scheduled maintenance SRO.

5.2.2 Level “C” maintenance will be completed annually and includes a detailed safety inspection and four wheel alignment when warranted. This work will be annotated on the SRO and recorded in the vehicle maintenance database.

5.2.3 Contractor will be capable of demounting and mounting all sizes of tires and balancing the wheel and tire assembly once mounted. Tire repairs may include plug insertion, patches, or complete replacement depending upon severity of damage.

5.2.4 Contractor must have the capacity and technical skills needed to make all levels of repair to suspension, steering, electrical, instrumentation, computer controls, driver controls, brakes, fuel delivery, carburetion and fuel injection, exhaust and power train systems. Contractor will also be capable of repairing electric and manual window mechanisms, vehicle locks, seats, and incorporated electronics.

5.2.5 Contractor shall perform welding, metal forming, sheet metal work, and minor body and fender repairs.

5.3 Repair Parts Supply Support

5.3.1 Contractor will perform technical supply management work (e.g., inventory management, storage management, and property utilization) related to local supply activities. The work generally involves individual case problems or supply actions related to the automotive and heavy truck industry. Take mechanic information from worksheets and research repair parts required. Be familiar with various manufacturer repair parts manuals, web sites and parts listings available to locate supply sources. Will conduct parts research via direct vendor contact, repair parts manuals and internet based information sources. Develop requisition forms for required purchases.

: Parts ordering accuracy is critical to shop production and requires correct identification of parts with reordering to not occur more that 3% of the time through commercial sources and 6% through Military supply.

5.3.2 Maintain a store room with readily available parts to supply mechanics with common service items. Recognize high and low inventory limits and manage in-stock numbers. Make recommendations to Government on ready access parts storage numbers based on rate of usage. Contractor may use government owned vehicles for research and compare parts or pick up ready to receive orders.

5.3.3 Contractor will use computers to track work orders and process requisitions into Fleet Focus Asset Works Transportation Maintenance and Operations and government provided BIZFLOW software.

Requisitions and order status uses Microsoft Office and similar type programs.

5.4 Data Entry Support

. Contractor will input SRO cost, direct labor and Indirect labor, into the NSW Maintenance Program (Fleet Focus). Review, close and file completed SRO documents. Brief deploying military personnel on processes for opening SRO documents, capturing direct/ indirect labor, repair parts costs and closing SRO in the NSW Maintenance Data Base and set up their computer accounts. Receive work orders from outlying Training sites and ensure they are properly entered in to the NSW Maintenance Data Base. Prepare Shop Production reports that provide data on the number of vehicles serviced, number of maintenance hours logged, repair parts costs and equipment availability.

When required, Data Entry Support shall be provided at locations specified at the Task Order level.

5.5 Program Management. The contractor shall provide sufficient management support to ensure requirements of this PWS are accomplished. The contractor shall monitor program cost, schedule, and performance, and maintain related data. The contractor shall submit quarterly financial status reports and coordinate with the Contracting Officer to ensure program objectives are achieved.

5.6 Ordering: The Government will identify the specific work package and place of performance at the time of the task/delivery order award. Unless otherwise stated, the Contractor shall provide personnel and materials necessary to perform Vehicle maintenance and repair support services in accordance with Task/Delivery Order.

If additional work is identified while performing work under a task/delivery order, the Contractor shall notify the COR of this work within 24 hours. Work that is not already included in the task/delivery order shall not be performed. The Contractor will not be reimbursed for work unless identified in a task/delivery order.

5.7 Task/Delivery Order Completion: Each task/delivery Order shall be completed in accordance with the delivery schedule as specified at the Task Order level.

5.2.1 Scheduled maintenance will be conducted in three specific levels identified as “A”, “B”, and “C” with maintenance accomplished based on mileage or time. Oils and standard service items will be serviced and changed in accordance with original equipment manufacturer recommendations. Specific items to service and inspect are given in the NAVFAC P-300 Annex K and L. Standard vehicle safety inspections will be completed as a specific task on every scheduled maintenance SRO.