MCALLEN_-_7007_-_Solicitation_(2).docx

National Templates Version 1.13 June 22, 2015

REGION 7

FULL MAINTENANCE STATEMENT OF WORK

Adapted from the National Custodial Specification and the National Operations & Maintenance Specification

SOLICITATION NUMBER: GS–07-P-16-JU-D-7007

Border Patrol Sector Headquarters, 2301 S. Main, McAllen, TX Port of Entry, 405 N. Estrella, Roma, TX Port of Entry, 9901 S. Cage Street, Pharr, TX Anzalduas Port of Entry, 5911 N. Stewart Road, Mission, TX Operations and Maintenance Services only at:

Port of Entry, U S Highway 281 and FM 493, Donna, TX

PERIOD OF PERFORMANCE: December 1, 2016 through November 30, 2017, with 4 1-year Options

SOLICITATION ISSUE DATE: July 01, 2016

OFFER RECEIPT DATE/TIME: August 11, 2016

CURRENT CONTRACTOR AND PRICE: Southern Contractiing Solutions, LLC Current Contract Number: GS-07P-11-JU-D-0171 Current Monthly Price : $192,026.55

In accordance with FAR 52.219-27, this procurement is a TOTAL SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS (SDVOSB) SET-ASIDE.

TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION/CONTRACT FORM

A.1 Standard Forms

B. SERVICES, ORDERING AND PRICES

CC. CUSTODIAL AND RELATED SERVICES: DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

CC. 1 Definitions

CC.1.0 GENERAL PROGRAM

CC.1.1 RESERVED

CC.2.0 THE CONTRACTOR SHALL

CC.2.1 CLEANING HOURS

CC.2.2 BUILDING INFORMATION DATA SHEET ESTIMATES

CC.4.0 SUSTAINABLE PRODUCT STANDARDS

CC.4.1 KEY SUSTAINABLE PRODUCT (KSPS)

CC.4.2 GREEN CLEANING PLAN

CC.5 Standard Services

CC.5.1 INTERIOR SERVICES

CC5.2 EXTERIOR SERVICES

CC.5.3 RESERVED

CC.5.4 GROUNDS MAINTENANCE

CC.6.1 CARPET EXTRACTION

CC.6.2 WINDOW WASHING (EXTERIOR SURFACES OF WINDOWS)

CC.6.3 RESERVED

CC.6.4 RESERVED

CC.6.5 RESERVED

CC.6.6 RESERVED

CC.6.7 RESERVED

CC.6.8 RESERVED

CC.6.9 HIGH CLEANING FROM 6 FEET TO 10 FEET

CC.6.10 HIGH CLEANING ABOVE 10 FEET

CC.10.1.0 SOLID WASTETRASH AUDITS

CC.10.1.1 EXTENT OF WORK

CC.10.1.2 SOLID WASTE/TRASH REMOVAL AND DISPOSAL

CC.10.1.3 SOLID WASTE/TRASH RECORDS AND REPORTS

CC.10.1.4 RESERVED

CC.10.2.0 RECYCLING

CC.10.2.1 EXTENT OF WORK

CC.10.2.2 RECYCALABLE MATERIALS DISPOSITION

CC.10.2.3 RECYCALABLES

CC.10.2.4 RESERVED

CC.10.2.5 RECYCLING CONTAINERS

CC.10.2.6 RESTRICTION ON USE

CC.10.2.7 RECYCLING PROCEEDS

CC.10.2.8 RECYCLING RECORDS AND REPORTS

CC.11 Environmental Reporting

CC.11.0 RECYCLING AND WASTE REPORTS

CC.11.1 REPORT CALCULATIONS

CC.11.2 GREEN PURCHASE REPORTING

CC.11.3 INTEGRATED PEST MANAGEMENT REPORT

CC.11.4 SUPPORTING DOCUMENTATION

CC.11.5 REPORTING FORMATS

CC.12 Integrated Pest Management

CC.12.0 PREVENTIVE PEST MAINTENANCE

CC.12.1 INITIAL PEST ASSESSMENT

CC.12.2 RECOMMENDATIONS FOR PEST MANAGEMENT AND CONTROL

CC.12.3 GENERAL

CC.12.4 PEST INCLUDED AND EXCLUDED

CC.12.5 RESERVED

CC.12.6 PEST CONTROL PLAN

CC.12.7 PESTICIDE APPLICATION

CC.12.8 STRUCTURAL AND PROCEDURAL RECOMMENDATIONS

CC.12.9 RECORD KEEPING

CC.12.10 MANNER AND TIME TO CONDUCT SERVICE

CC.12.11 INSECT CONTROL

CC.12.12 RODENT CONTROL

CC.12.13 SAFETY AND HEALTH

CC.13 RESERVED

CC.13.0 RESERVED

CC.13.1 RESERVED

CC.13.2 RESERVED

CC.13.3 RESERVED

CC.13.4 RESERVED

CC.13.5 RESERVED

CM. OPERATIONS AND MAINTENANCE SERVICES: DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

CM.1.1 CONTRACTOR RESPONSIBILITY FOR EQUIPMENT AND SYSTEMS

CM.1.2 CONTRACTOR RESPONSIBILITIES FOR MANAGEMENT AND COMMUNICATION

CM.1.3 EXCLUDED FROM THIS SCOPE ARE

CM.2. DEFINITIONS

CM.2.1 ACCEPTANCE

CM.2.2 ACTS OF GOD

CM.2.3 ADDITIONAL SERVICES

CM.2.4 ADVANCED METERS

CM.2.5 ADVANCED METERING SYSTEMS

CM.2.6 APPROVAL

CM.2.7 ARCHITECTURAL AND STRUCTURAL SYSTEMS

CM.2.8 BASIC SERVICES

CM.2.9 BUILDING AUTOMATION SYSTEMS (BAS)

CM.2.10 GSA LINK

CM.2.11 BUILDING OPERATING PLAN

CM.2.12 COMMISSIONING

CM.2.13 ONGOING COMMISSIONING

CM.2.14 COMPUTERIZED MAINTENANCE MANAGEMENT SYSTEM (CMMS)

CM.2.15 CONSUMABLE PARTS

CM.2.16 CONTRACTING OFFICER (CO)

CM.2.17 CONTRACTING OFFICER'S REPRESENTATIVE (COR) OR DESIGNEE

CM.2.18 CONTRACTOR

CM.2.19 CONTRACTOR'S OTHER THAN NORMAL WORKING /DUTY HOURS

CM.2.20 CONTROLS AND CONTROL SYSTEM

CM.2.21 DEFECTIVE SERVICE

CM.2.22 EMERGENCY

CM.2.23 EMERGENCY CALLBACK

CM.2.24 ENVIRONMENTALLY SUSTAINABLE

CM.2.25 EXISTING DEFICIENCY LIST REPORT

CM.2.26 EXTERIOR

CM.2.27 FEDERAL HOLIDAYS

CM.2.28 FEDERAL EXECUTIVE HOLIDAYS (UNANTICIPATED)

CM.2.29 FIRE PROTECTION AND LIFE SAFETY SYSTEMS

CM.2.30 GUIDING PRINCIPLES FOR SUSTAINABLE EXISTING BUILDINGS

CM.2.31 GSA GREEN PURCHASING PROGRAM (GPP)

CM.2.32 INDEFINITE QUANTITY

CM.2.33 MAINTENANCE REPAIR

CM.2.34 MISCELLANEOUS WORK

CM.2.35 MODIFICATION OF CONTRACT

CM.2.36 NEGLIGENCE

CM.2.37 NON-REIMBURSABLE REPAIR

CM.2.38 NORMAL WORKING HOURS

CM.2.39 OCCUPANT EMERGENCY PLAN (OEP)

CM.2.40 OPEN SYSTEMS

CM.2.41 OPERATIONS

CM.2.42 PERFORMANCE BASED SERVICE CONTRACTING

CM.2.43 PERFORMANCE WORK STATEMENT (PWS)

CM.2.44 PREDICTIVE MAINTENANCE

CM.2.45 PREVENTIVE MAINTENANCE (SCHEDULED AND UNSCHEDULED)

CM.2.46 PRODUCT PREFERENCE

CM.2.47 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

CM.2.48 QUALITY CONTROL PLAN

CM.2.49 REPAIR

CM.2.50 REIMBURSABLE REPAIR

CM.2.51 SEQUENCE OF OPERATIONS

CM.2.52 SERVICE REQUEST

CM.2.53 STANDARD SERVICES

CM.2.54 STEWARDSHIP'

CM.2.55 SUPERVISOR, ON-SITE

CM.2.56 TOUR

CM.2.57 VERTICAL TRANSPORTATION SYSTEMS

CM.2.58 WATCH

CM.3 REFERENCES (CONTAINED IN A SEPARATE REFERENCE DOCUMENT)

CM.4 EXISTING DEFICIENCY/CONTRACT CLOSEOUT

CM.5. STARTUP PHASE/TRANSITION PHASE

CM.6. PHASE-OUT TRANSITION PERIOD

CM.7. DEFICIENCY/CONTRACT CLOSE OUT LIST COMPLETION AND WITHHOLDING OF FINAL PAYMENT

CM.8. GENERAL AND ADMINISTRATIVE REQUIREMENTS

CM.9. BUILDING OPERATING PLAN

CM.10. EQUIPMENT INVENTORY

CM.11. WEEKLY PROGRESS MEETINGS

CM.12. PERFORMANCE REVIEW MEETINGS

CM.13. EQUIPMENT CONDITION ASSESSMENT

CM.14. OCCUPANT FEEDBACK PROGRAM

CM.15. REFERENCE LIBRARY

CM.16. REVIEW OF DESIGN DOCUMENTS

CM.17. BUILDING MANAGEMENT SUPPORT SERVICES

CM.18. INSPECTION ASSISTANCE FOR SPACE BUILD OUTS

CM.19. RESERVED

CM.20. LABELING OF ELECTRICAL CIRCUITS

CM.21. OPERATIONAL REQUIREMENTS

CM.22. SYSTEM PERFORMANCE STANDARDS OR PROCEDURES

CM.23. SERVICE REQUESTS

CM.24. RESERVED

CM.25. DEMAND RESPONSE PROGRAMS

CM.26. RESERVED

CM.27. BAS ALARM RESPONSE

CM.28 ADVANCED METERING PROGRAM

CM.28.1 RESERVED

CM.29. PROTECTION AND DAMAGE

CM.30. NEGLIGENCE

CM.31. KEY CONTROL

CM.32. DISRUPTIVE OR HAZARDOUS TOOLS

CM.33. SCHEDULED DISRUPTION TO UTILITIES, LIGHTING, FIRE PROTECTION & LIFE SAFETY SYSTEMS, OR SPACE CONDITIONING

CM.34. PLUMBING AND RESTROOMS

CM.35. MAINTENANCE PROGRAM

CM.36. WATER TREATMENT

CM.37. OIL ANALYSIS AND OIL CHANGES

CM.38. LAMPS AND BALLASTS

CM.39. ARCHITECTURAL AND STRUCTURAL SYSTEMS MAINTENANCE

CM.40. REPAIRS

CM.41 SAFETY AND ENVIRONMENTAL MANAGEMENT

CM.42. FIRE PROTECTION AND LIFE SAFETY EQUIPMENT AND SYSTEMS

CM.43. RESERVED

CM.44 SUBMITTALS CHART (CONTRACTOR DELIVERABLES)

CM.45 FEDERAL REQUIREMENTS

D. PACKAGING AND MARKING

E. INSPECTION AND ACCEPTANCE

F. DELIVERIES OR PERFORMANCE

G. CONTRACT ADMINISTRATION DATA

G.7.1 TEMPORARY REDUCTION OF SPACE

G.7.2 LONG TERM REDUCTION OF SPACE

G.7.3 RESTORATION OF SPACE

HC. CUSTODIAL AND RELATED SERVICES - -SPECIAL CONTRACT REQUIREMENTS

HC.1 Contractor Responsibilities

HC.1.0 SUPERVISORS

HC.1.1 COMMUNICATION

HC.1.2 TRAINING

HC.1.3 UNIFORMS

HC.1.4 EXPOSURE CONTROL PROGRAM

HC.1.5 KEY CONTROL

HC.1.6 QUALIFICATIONS OF PERSONNEL

HC.1.7 MISCELLANEOUS REQUIREMENTS

HC.9.1 USE OF GOVERNMENT INFORMATION TECHNOLOGY

HC.9.2 SAFEGUARDING SENSITIVE DATA AND INFORMATION TECHNOLOGY RESOURCES

HC.10 Security Requirements and Personal Identity Verification Procedures (Non-Classified Contract)

HC.10.1 GSAR 552.237-70 QUALIFICATIONS OF OFFERORS (MAY 1989)

HC.10.2 GSAR 552.237-71 QUALIFICATIONS OF EMPLOYEES (MAY 1989)

HC.10.3 SUITABILITY DETERMINATIONS

HC.10.4 COMPLIANCE WITH SECURITY REQUIREMENTS

HC.10.5 IDENTIFICATION CREDENTIAL

HC.10.6 STANDARDS OF CONDUCT

HC.10.7 REMOVAL FROM CONTRACT WORK

HC.10.8 SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

HC.21.1 GENERAL

HC.21.2 PRICE PROPOSAL FOR ABOVE STANDARD SERVICES WORK

HC.21.3 PRICING

HC.21.4 PARTS AND MATERIALS

HC.21.5 LABOR

HC.21.6 SUBCONTRACTS

HC.21.7 COST DOCUOMENTATION

HC.21.8 COMPETITIVE BIDS

HC.21.9 METHOD OF ORDERING AND INVOICING

HC.21.9.1 Government Purchase Card HC.21.9.1.1 Government Purchase Card Tenant Agencies HC.21.9.2 Task Order

HM. SPECIAL CONTRACT REQUIREMENTS

HM.1. SECURITY

HM.1.1 SECURITY REQUIREMENTS AND PERSONAL IDENTITY VERIFICATION PROCEDURES

HM.1.2 GSAR 552-70 QUALIFICATIONS OF OFFERORS (MAY 1989)

HM.1.3 GSAR 552.237-71 QUALIFICATIONS OF EMPLOYEES (MAY 1989)

HM.1.4 SUITABILITY DETERMINATIONS

HM.1.5 COMPLIANCE WITH SECURITY REQUIREMENTS

HM.1.6 SAFEGUARDING SENSITIVE DATA AND INFORMATION TECHNOLOGY RESOURCES

HM.2. IDENTIFICATION CREDENTIAL

HM.3. ESCORT REQUIREMENTS

HM.4. STANDARDS OF CONDUCT

HM.5. REMOVAL FROM CONTRACT WORK

HM.6. SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

HM.7. RECORDING PRESENCE

HM.8. GOVERNMENT FORMS

HM.9. OTHER CONTRACTORS

HM.10. ORDINANCES, TAXES, PERMITS AND LICENSES

HM.11. DISCREPANCY IN THE SPECIFICATIONS

HM.12. AFFIRMATIVE PROCUREMENT PROGRAM (APP)

HM.12.1 STANDARDS

HM.12.2 REPORTING

HM.12.3 RECYCLE CONTENT CERTIFICATION

HM.13. ASBESTOS AWARENESS TRAINING

HM.14. UNIFORMS

HM.15. PERSONNEL QUALIFICATIONS

HM.15.1 PERSONNEL TRAINING

HM.15.1.1 RE-TUNING TRAINING

HM.15.1.2 SMART AND SUSTAINABLE BUILDINGS (SSB) TRAINING

HM.15.2 QUALIFICATIONS OF ONSITE PROJECT MANAGER AND ONSITE SUPERVISORY PERSONNEL

HM.15.2.1 QUALIFICATIONS OF ONSITE PROJECT MANGER

HM.15.2.2 QUALIFICATIONS OF ONSITE MECHANICAL SUPERVISORS

HM.15.3 QUALIFICATIONS OF TECHNICIANS

HM.15.3.1 QUALIFICATIONS OF FIRE ALARM SYSTEM TECHNICIANS

HM.15.3.2 QUALIFICATIONS OF WATER-BASED FIRE SUPPRESSION SYSTEM TECHNICIANS

HM.15.3.3 QUALIFICATIONS OF DRY CHEMICAL AND WET CHEMICAL EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.4 QUALIFICATIONS OF CLEAN AGENT FIRE EXTINGUISHER SYSTEM TECHNICIANS

HM.15.3.5 QUALIFICATIONS OF HALOGENATED EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.6 QUALIFICATIONS OF CARBON DIOXIDE EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.7 QUALIFICATIONS OF VENTILATION SYSTEM FIRE EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.8 QUALIFICATIONS OF SMOKE CONTROL TECHNICIANS

HM.15.3.9 QUALIFICATION OF FIRE DAMPER, SMOKE DAMPER, AND COMBINATION FIRE/SMOKE DAMPER TECHNICIANS

HM.15.3.10 QUALIFICATIONS OF FIRE-RATED AND SMOKE DOOR ASSEMBLIES TECHNICIANS

HM.15.3.11 QUALIFICATIONS OF PORTABLE FIRE EXTINGUISHER TECHNICIANS

HM.15.3.12 QUALIFICATION OF EMERGENCY AND STANDBY POWER SYSTEM TECHNICIANS

HM.15.3.13 QUALIFICATIONS OF EMERGENCY LIGHTING EQUIPMENT AND EXIT SIGNAGE TECHNICIANS

HM.15.3.14 QUALIFICATIONS OF HVAC TECHNICIANS

HM.15.3.15 QUALIFICATIONS OF BAS TECHNICIANS

HM.15.3.16 QUALIFICATIONS OF ELECTRICAL TECHNICIANS

HM.15.4 SUBMISSION OF RESUMES FOR NEW EMPLOYEES

HM.15.5 STATE LICENSING

HM.15.6 COMPLIANCE WITH FEDERAL, STATE AND LOCAL CODES

HM.16. GOVERNMENT-FURNISHED MATERIALS

HM.16.1 REQUIREMENTS FOR NETWORK CONNECTION

HM.17. CONTRACTOR FURNISHED MATERIALS

HM.18. ADDITIONAL SERVICES INDEFINITE QUANTITY PROVISIONS

HM.18.1 GENERAL

HM.18.2 PRICE PROPOSAL FOR ADDITIONAL SERVICES WORK

HM.18.3 PRICING

HM.18.4 PARTS AND MATERIALS

HM.18.5 LABOR

HM.18.6 SUBCONTRACTS

HM.18.7 COST DOCUMENTATION

HM.18.8 COMPETITIVE BIDS

HM.18.9 METHOD OF ORDERING AND INVOICING

HM.18.9.1 GOVERNMENT PURCHASE CARD

HM.18.9.1.1 GOVERNMENT PURCHASE CARD TENANT AENCIES

HM.18.9.2 TASK ORDERS

HM.19. RESERVED

HM.20. STRIKE CONTINGENCY PLAN (SCP)

HM.21. OCCUPANCY EMERGENCY PLAN (OEP)

HM.22. CONTRACTOR PANDEMIC PLAN

I. CONTRACT CLAUSES

Environmental Clauses Information Technology Clauses

J. LIST OF ATTACHMENTS (LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS)

JC. CUSTODIAL EXHIBITS

EXHIBIT C1 BUILDING INFORMATION SHEET

EXHIBIT C2 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

EXHIBIT C3 SURVEILLANCE FORMS

EXHIBIT C4 BUILDING EXTERIOR AND HARDSCAPE PLAN

EXHIBIT C5 EROSION AND SEDIMENT CONTROL

EXHIBIT C6 RECYCLING/SOLID WASTE/TRASH REPORT

EXHIBIT C7 PBS WASTE AUDITS

JM. OPERATIONS AND MAINTENANCE EXHIBITS

EXHIBIT M1 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

EXHIBIT M2. GREEN PURCHASING REPORT

EXHIBIT M3 RESERVED

EXHIBIT M4. ENVIRONMENTALLY SUSTAINABLE PRODUCTS AND GSA ATTRIBUTE PREFERENCES

EXHIBIT M5. RESERVED

EXHIBIT M6. RESERVED

EXHIBIT M7 BUILDING OPERATING PLAN TEMPLATE

EXHIBIT M8 SMART BUILDINGS

EXHIBIT M9 WATER TREATMENT

EXHIBIT M10 RESERVED

EXHIBIT M11 RESERVED

EXHIBIT M12 RESERVED

EXHIBIT M13 RESERVED

EXHIBIT M14 QUALIFICATIONS OF ELECTRICAL TESTING TECHNICIANS (ETT)

EXHIBIT M15 MISCELLANEOUS BEST PRACTICES – SHAVE ENERGY

EXHIBIT M16 RESERVED

EXHIBIT M17 RESERVED

EXHIBIT M18 RESERVED

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS/OFFERORS

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS

M. EVALUATION FACTORS FOR AWARD

SOLICITATION/CONTRACT FORM

A.1 Standard Forms:

A.1. The offeror shall read and adhere to the entire solicitation and prepare their Offer in accordance with the instructions provided in Section L of this solicitation.

A.1.2. Offerers shall complete electronic annual representations and certifications in the System for Award Management (https://SAM.GOV).

A.1.3. The Standard Form 33 attached herein must be completed in its entirety, including offeror’s signature, and submitted with the proposal.

ANTICIPATED PERIOD OF PERFORMANCE:

Base Period with 4 1-Year Options

PROPOSAL ACCEPTANCE: The offeror must sign and date (Block 17 and 18 of the SF33) to constitute your acceptance of the terms and conditions of the solicitation.

This is a TOTAL SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS (SDVOSB) SET-ASIDE.

At the time that a SDVOSB submits its offer, it must represent to the Contracting Officer that it is a SDVOSB and a small business concern under the North American Industry Classification System (NAICS) 561210 with the small business size of $38.5M. A joint venture may be a SDVOSB if at least one member of the joint venture is a SDVOSB.

CONTRACT SPECIALIST POINT OF CONTACT:

Cynthia A. Pittinger

GSA/PBS

819 Taylor Street – Rm 12A01 Fort Worth, TX 76102 Phone: 817-978-7082 E-mail: cindy.pittinger@gsa.gov

B.1.0. Standard Services:

Base Period

Full Maintenance Total Yearly Full Maintenance

Option I:

Full Maintenance Total Yearly Full Maintenance

Option II:

Full Maintenance Total Yearly Full Maintenance

Option III:

Full Maintenance Total Yearly Full Maintenance

Option IV:

Full Maintenance Total Yearly Full Maintenance

Grand Total Standard Services, including all options, if exercised:

Full Maintenance Total Yearly Full Maintenance

B.1.1. Above Standard Services

Base Period:

Option I:

Option II:

Option III:

Option IV:

Grand Total Above Standard Services (Tasks), including all options, if exercised:

B.1.2. Markup Coefficient Markup coefficient includes all material handling fees, including General and Administrative (G&A) fees, and profit. No additional markup coefficient is allowable under this contract. The markup coefficient rate is fixed and applies to supplies, materials, and equipment only on reimbursable repairs above the $2,500 threshold has been met or when additional services are ordered. The markup coefficient does not apply to labor.

The Contracting Officer will fill in the Contractor’s markup coefficient at the time of award for the base and option periods. The Contractor’s Markup Coefficient is:

B.2. CONTRACTOR STAFFING DECLARATION

Figure B-1, Contractor Staffing Declaration, must be completed by the contractor and submitted to the Contracting Officer (CO) 21 calendar days prior to the contract start date. This form must also be submitted to the CO when any modifications to the contract by GSA results in changes in staffing. A blank Figure B-2 is included in Section J.

B.3. WAGE ADJUSTMENTS

Wage adjustments will be considered at the beginning of each renewal option period, if exercised, in accordance with FAR 52.222-43 Fair Labor Standards Act and Service Contract Act – Price Adjustment (Multi-year and Option Year).

Figure B-2, SCA DOL/CBA Combination Wage Adjustment Spreadsheet, is a sample worksheet to illustrate how wage adjustments will be calculated as a result of changes in wages that result from Department of Labor Wage Determinations or Collective Bargaining Agreements. A sample Figure B-2 is included in Section J. This is a living document and may receive minor revisions. No revision will change the method of determining the allowable wage adjustment. The latest version will be used for each wage adjustment through the life of the contract.

B.4. ADDITION/REMOVAL OF BUILDINGS

GSA may add or remove buildings from this contract at any time. For a building to be added to the contract, GSA will provide the building information to the Contractor and request a price proposal from the Contractor for the requested services in line with the current pricing. At this time, there is no anticipation to add or delete any additional facilities to this contract. However, if there are any facilities added, they will not exceed 25% of the total contract dollar value, including options.

B.5. ADDITION/REDUCTION OF STAFFING

Contractor Requests for Staffing Reduction: Staffing levels proposed and accepted at the time of award shall not be reduced through the life of the contract (unless adjusted by contract modification due to change in scope, such as discussed in B.4). At the end of each contract year, and at the request of the contractor, GSA will consider a request from the contractor for a reduction in staffing, and will be based on contractor performance.

CC. CUSTODIAL AND RELATED SERVICES DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

Cc.1 Definitions

CC.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

CC.1.0.0 Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

CC.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

CC.1.0.2 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Safety Data Sheets (SDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

CC.1.0.3 Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

CC.1.0.4 RESERVED

CC.1.0.5 Contracting Officer (CO) The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

CC.1.0.6 Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

CC.1.0.7 Contractor Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

CC.1.0.8 Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, snow and ice removal, landscaping, and maintaining a building or area.

CC.1.0.9 Environmentally Sustainable These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to Section C.17. ‘Federal Requirements’ for a list of environmentally sustainable attributes and certifying entities.

CC.1.0.10 Federal Holidays Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal Holidays fall on weekends, a weekday is typically designated as the holiday.

CC.1.0.11 RESERVED

CC.1.0.12 Guiding Principles for Sustainable Existing Buildings A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution from building operations and activities. The result is to reduce the environmental impact of the Federal Government, which will expand and complement the building design economy, utility, durability, and comfort. See http://en.wikipedia.org/wiki/Sustainability The common objective is to reduce the overall impact of the built environment on human health and the natural environment by:

-Improving energy efficiency and reductions in greenhouse gas emissions.

-Reducing water consumption intensity.

-Acquiring green products and services.

-Implementing pollution prevention measures, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

-Implementing cost-effective waste prevention and recycling programs.

-Increasing diversion of solid/trash waste.

CC.1.0.13 GSA Green Purchasing Program (GPP) The GPP which includes the Green Purchasing Plan specifies requirements to promote the purchase of environmentally sustainable products and services.

CC.1.0.14 Green Cleaning Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant s’ and workers’ health, while at the same time reducing environmental impacts.

CC.1.0.15 Key Sustainable Product (KSP) Standards KSP are those categories of products that the Government’s Contractor uses most frequently in the delivery of custodial and facilities related services. The KSP standards are the minimal attributes that the KSPs shall meet. Use of the KSP’s in this contract are mandatory.

CC.1.0.16 LEED-EB

The rating system encourages owners and operators of existing buildings to implement sustainable practices and reduce the environmental impacts of their buildings, while addressing the major aspects of ongoing building operations.

CC.1.0.17 Modification Modification is a bilateral or unilateral change in the terms of a contract.

CC.1.0.18 Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

CC.1.0.19 Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

CC.1.0.20 Product Preference Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

CC.1.0.21 Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW).

CC.1.0.22 Quality Control Program (QCP) The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

CC.1.0.23 Sanitize This is the process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

CC.1.0.24 Custodial Service Calls Custodial service calls are considered standard service requirements, such as nonrecurring requests to clean up spills, replenishing restroom supplies, policing, etc.

CC.1.0.25 Standard Services A standard service is defined as all services that are included in the monthly price or are defined in the contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

CC.1.0.26 Stewardship This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

CC.1.1 RESERVED

CC.1.1.0 RESERVED

CC.1.1.1 RESERVED

CC.1.1.2 RESERVED

CC.1.1.3 RESERVED

CC.1.1.4 RESERVED

CC.1.1.5 RESERVED

CC.1.1.6 RESERVED

CC.1.1.7 RESERVED

CC.1.1.8 RESERVED

CC.2 Objectives and Scope

This contract is for Full Maintenance Services (Custodial and Related Services, and Operations and Maintenance Services) with a Performance-Based Statement of Work (PBSOW) for Pharr Port of Entry, Roma Port of Entry, Anzalduas Border Station and Border Patrol Sector Headquarters and Operations and Maintenance Services only for Donna Port of Entry. This portion on the Statement of Work relates to the Custodial and Related Services. As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards. The contract consists of two major functional areas: standard services and above standard services.

Custodial and related services provided by the Contractor are arranged and oversight is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Property Management organizations that have been adopted by GSA’s regional leadership.

All references incorporated herein as Web sites (URL’s) are accurate as of November 2012, and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this contract does not change or alter the contract requirements and objectives identified herein.

CC.2.0 The Contractor Shall

· Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract.

· Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, or ordinances.

· Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

· Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

· Implement an effective Quality Control Plan (QCP).

· Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

· Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed by the CO or their designee.

· Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

· Provide training/certifications for their employees that stress stewardship in cleaning practices i.e., the use, disposal and recycling of cleaning chemicals; and dispensing equipment and packaging. Current information on stewardship, training, educational materials and other issues can be found in ASTM E1971-05 or at the ASTM web site. Information on these items is also available on the web site: Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s web site (www.issa.com).

CC.2.1 Cleaning Hours The performance of the cleaning at building(s) shall take place as follows:

Pharr Border Station: Between the hours of 6:00 am to 11:00 am and 1:00 pm to 9:00 pm, 7 days per week, including Federal holidays. On Saturdays and Sundays, Cargo will have to be cleaned between the hours of 7:00 am to 5:00 pm. Cleaning will be provided 2 times per day.

Roma Border Station: 6:00 am to 3:00 pm and 3:00 pm to 12:00 am, 7 days per week, including Federal holidays. Cleaning will be provided 2 times per day.

Anzalduas Border Station: 6:00 am to 11:00 am and 2:00 pm to 10:00pm, 7 days per week, including Federal holidays. Cleaning will be provided 2 times per day.

Border Patrol Sector Headquarters: 6:00 am to 3:00 pm, Monday through Friday, including Federal holidays. Cleaning will be provided 1 time per day. The Radio Room in the Administration Building will be cleaned 1 time per day, 7 days per week, including Federal holidays.

The hours shall not be changed unless authorized by the CO or their designee.

CC.2.2 Building Information Data Sheet Estimates The figures contained in the Building Information Data Sheet are estimates. It is the Contractor's responsibility to notify the CO or their designee if it is believed that the information provided is incorrect.

CC.3 Green Cleaning

The Contractor is required to conduct custodial and related services in a manner as to utilize industry best practices and guiding principles to minimize the Government’s Environmental Footprint. This requires annual reporting of non-bio-based, bio-based, sustainable, and green products and materials.

The policy of GSA is to bring most, but not all, of its owned buildings into conformity with the most current and Government-accepted version of LEED for Existing Buildings (LEED-EB) current rating system by the U.S. Green Building Council (www.usgbc.org). Only in those instances where GSA is pursuing LEED-EB certification will additional LEED-EB scope requirements be added to this specification as specified in Section H.8 ‘LEED-EB.’

CC.4. Sustainable Purchasing

The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. Green cleaning products and processes include those meeting government and third party certified sustainability standards, other environmentally protective products and services as well as those that conserve energy, water, and other resources. Contractor shall select and track cleaning product and materials purchases as described herein.

CC.4.0 Sustainable Product Standards In the performance of this contract Contractor shall purchase and use, to the extent possible, the safest and most environmentally friendly products. Products used in GSA facilities shall meet the following standards:

· Key Sustainable Products (KSPs): Categories of products and standards designated by GSA as those most commonly purchased in the execution of contracts and task or delivery orders for supplies and services performed at GSA property. Use of KSPs is mandatory. See the Green Procurement Compilation at https://sftool.gov/greenprocurement for a partial list of products that comply with the KSP standards.

· Federal Programs Designated Sustainable Products: A compilation of products designated as sustainable by U.S. Department of Agriculture (USDA) BioPreferred, Environmental Protection Agency (EPA) CPG, EPA Safer Choice and Department of Energy's EnergyStar or Federal Energy Management Program (FEMP). Visit https://sftool.gov/green-products/5/cleaning-products.

· When selecting Non-KSP products from the EPA-designated (e.g. Comprehensive Procurement Guidelines (CPG) and USDA designated in the BioPreferred Program and all other factors (such as price, performance, and availability) being equal, the Contractor shall select the CPG item.

· For other purchases, unless the Contractor receives an exemption from the Contracting Officer or their designee, the Contractor shall select USDA designated in the BioPreferred Program products over products with other sustainable attributes. Visit (http://www.biopreferred.gov/),

· For those categories of product not recognized by one of the aforementioned standard’s, preference shall be given to products meeting the California Code of Regulations maximum allowable Volatile Organic Compounds (VOC) levels for the appropriate cleaning product category (California Air Resource Board/California Code of Regulations (CCR), Title 17 CCR Section 94509 – (Topic cited; Standards for consumer products at http://www.arb.ca.gov/consprod/regs/2008/3cp.htm).

· Contractor shall also ensure that (a) Green cleaning products and processes are complaint with the Guiding Principles for Sustainable Existing Buildings. (b) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval. (c) Products meet the American Society of Testing Materials (ASTM) standards. (d) Chemical concentrates that require dilutions are used whenever possible as compared to ready-to-use products. Dilution control equipment should be employed to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals.

CC.4.1 Key Sustainable Products (KSPs) Use of the listed KSPs is mandatory for all contracts and task orders and contractors are required to provide submittals demonstrating compliance (see subsection C.4.1.2 below). These KSPs were selected to simplify compliance with the various statutes and executive orders that require products purchased for use in the performance of this contract include products that are recycled content, biobased, non-ozone-depleting, less-toxic alternatives, energy-efficient, water-efficient, and meet environmental standards recommended by EPA or adopted by voluntary consensus standards bodies. Mandatory KSPs and their associated standards follow:

Wastebasket liners (24" x 33" or smaller)

≥ 20% post-consumer recycled content

OR

UL 126 (formerly CCD 126)

OR

Green Seal (GS-1)

OR

Green Seal (GS-1)

AND ONE OF THE FOLLOWING:

EPA Safer Choice OR Green Seal (GS-41) OR UL 2784 (formerly EcoLogo 104)

Green Seal (GS-37) OR EcoLogo (UL 2759)

CC.4.1.2 Proof of Compliance For each Key Sustainable Product used in the performance of this contract, the Contractor shall submit proof of compliance to the CO or his designee prior to the start of each contract year. For Contractors meeting the KSP standards using AbilityOne products, proof of compliance can be downloaded from the AbilityOne catalog website (https://www.abilityone.com/OA_HTML/ibeCZzpHome.jsp?sitex=10020:22372:US).

CC.4.1.3 Exemptions Exemptions may apply when Key Sustainable Products meeting the required standards, or recycle content product material that meet or exceed the EPA recovered material content guidelines, are not available because the item cannot be acquired—

(i) Competitively within a reasonable time frame;

(ii) Meeting reasonable performance standards; or

(iii) At a reasonable price.

The Contractor shall provide the Contracting Officer a short written justification for any proposed exemption; the justification shall be made a part of the permanent contract file.

CC.4.2 Green Cleaning Plan The Contractor shall submit a green cleaning plan that sets forth the procedures, products and equipment that will be used to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particulate contaminants. The plan shall include building-specific standards that will apply to dusting, dust mopping, dry floor cleaning, chemical handling and tracking, cleaning equipment and associated planned maintenance. Plan shall also describe how hard floor and carpet maintenance will minimize chemical use; practices for cleaning entryways; practices for the handling and storage of cleaning chemicals to minimize spills, leaks, and other mismanagement; practices related to the use of chemical concentrates and dilutions systems; personnel training; and green cleaning quality control processes.

CC.5 Standard Services

CC.5.1 Interior Services The Contractor shall provide interior standard services for the work items listed below.

CC.5.1.0 Performance Standards The Contractor through innovation, technology, or other means shall perform the work in this contract to meet the quality and performance standards in this Section. Evaluations of the Contractors work shall be based on the standards in this Section and conducted in accordance with the Government’s ‘Quality Assurance Surveillance Plan (QASP).’

CC.5.1.1 Floor Care The Contractor shall provide a floor maintenance schedule to the CO or their designee in accordance with Section C.18 ‘Contractor Submittals/Deliverables Chart.’

Bare Floors: Floors, base moldings, and grout shall be clean and free of debris including but not limited to dirt, water streaks, mop marks, string, gum, tar, and other foreign matter. The floors shall maintain their natural luster and not have a dull appearance.

Wet mopping of bare floors shall be cleaned using disinfectant cleaner(s) with additional scrubbing, if necessary. These floors shall be slip resistant. Surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be free of splashing and markings from the equipment.

Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms including diapering areas in restrooms shall not be used to clean any other areas.

Asbestos Containing Building Material (ACBM) Floors: Cleaning of flooring that may contain asbestos material, such as Vinyl Asbestos Tile (VAT), shall comply with the methods prescribed in the National Institute of Building Sciences (NIBS) Guidance Manual, ‘Asbestos Operations and Maintenance Work Practices.’ The Contractor shall have a copy of the NIBS Guidance Manual. Upon request, the Government shall make available to the Contractor any asbestos sampling results. UNDER NO CIRCUMSTA NCES SHALL BURNISHING, HIGH SPEED BUFFING, OR DRY STRIPPING METHODS BE USED ON ACBM FLOORING.

ADP/Data Center Floors: Damp mopping shall be the only method of wet…