Laredo_LITE_FM_(7003).docx

National Templates Version 1.13 June 22, 2015

REGION 7

LITE FULL MAINTENANCE STATEMENT OF WORK

Adapted from the National Custodial Specification and the National Operations & Maintenance Specification

SOLICITATION NUMBER: GS-07P-16-JU-D-7003

SERVICE: FULL MAINTENANCE SERVICES

PERIOD OF PERFORMANCE: June 1, 2016 through May 31, 2017 with 4 1-year Options

SOLICITATION ISSUE DATE: February 12, 2016

OFFER RECEIPT DATE/TIME: March 18, 2016

CURRENT CONTRACTOR AND PRICE: KCorp Technology Services, Inc.

Current Contract Number: GS-07P-12-JU-D-0050 Current Monthly Price : $293,861.42

NOTE: The Laredo Buildings Mechanical Inventory will be provided in a future Amendment, along with a 2 year history of the CMMS Work Orders.

TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION/CONTRACT FORM

A.1 Standard Forms

B. SERVICES, ORDERING AND PRICES

B.1 Pricing of Services B.1.0 Standard Services B.1.1 Above4 Standard Services B.1.2 Markup Coefficent

CC. CUSTODIAL AND RELATED SERVICES: DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

CC1 Definitions

CC.1.0 GENERAL PROGRAM

CC.1.1 RESERVED

CC.2.0 THE CONTRACTOR SHALL

CC.2.1 CLEANING HOURS

CC.2.2 BUILDING INFORMATION DATA SHEET ESTIMATES

CC.4.0 SUSTAINABLE PRODUCT STANDARDS

CC.4.1 KEY SUSTAINABLE PRODUCT (KSPS)

CC.4.2 GREEN CLEANING PLAN

CC.5 Standard Services

CC.5.1 INTERIOR SERVICES

CC5.2 EXTERIOR SERVICES

CC.5.3 SNOW AND ICE REMOVAL

CC.5.4 GROUNDS MAINTENANCE

CC.6.1 CARPET EXTRACTION (PRIVATE AREAS)

CC.6.2 WINDOW WASHING (EXTERIOR SURFACES)

CC.6.3 RESERVED

CC.6.4 WASHING BLINDS AND COVERINGS (NOT INCLUDING DRAPES, CURTAINS, AND UNIQUE COVERINGS)

CC.6.5 RESERVED

CC.6.6 TREE THINNING

CC.6.7 RESERVED

CC.6.8 RESERVED

CC.6.9 HIGH CLEANING FROM 6 FEET TO 10 FEET

CC.6.10 HIGH CLEANING ABOVE 10 FEET

CC.6.11 POLICE TRACTS B AND G AT WORLD TRADE PORT OF ENTRY

CC.6.12 MOW TRACTS B AND G AT WORLD TRADE PORT OF ENTRY

CC.10.1.0 SOLID WASTETRASH AUDITS

CC.10.1.1 EXTENT OF WORK

CC.10.1.2 SOLID WASTE/TRASH REMOVAL AND DISPOSAL

CC.10.1.3 SOLID WASTE/TRASH RECORDS AND REPORTS

CC.10.1.4 PICK-UPS ON CALL RESERVED

CC.10.2.0 RECYCLING

CC.10.2.1 EXTENT OF WORK

CC.10.2.2 RECYCALABLE MATERIALS DISPOSITION

CC.10.2.3 RECYCLABLES

CC.10.2.4 PICK-UPS ON CALL RESERVED

CC.10.2.5 RECYCLING CONTAINERS

CC.10.2.6 RESTRICTION ON USE

CC.10.2.7 RECYCLING PROCEEDS

CC.10.2.8 RECYCLING RECORDS AND REPORTS

CC.11 Environmental Reporting

CC.11.0 RECYCLING AND WASTE REPORTS

CC.11.1 REPORT CALCULATIONS

CC.11.2 GREEN PURCHASE REPORTING

CC.11.3 INTEGRATED PEST MANAGEMENT REPORT

CC.11.4 SUPPORTING DOCUMENTATION

CC.11.5 REPORTING FORMATS

CC.12 Integrated Pest Management

CC.12.0 PREVENTIVE PEST MAINTENANCE

CC.12.1 RESERVED

CC.12.2 RESERVED

CC.12.3 GENERAL

CC.12.4 PEST INCLUDED AND EXCLUDED

CC.12.5 INITIAL PEST ASSESSMENT

CC.12.6 PEST CONTROL PLAN

CC.12.7 PESTICIDE APPLICATION

CC.12.8 STRUCTURAL AND PROCEDURAL RECOMMENDATIONS

CC.12.9 RECORD KEEPING

CC.12.10 MANNER AND TIME TO CONDUCT SERVICE

CC.12.11 INSECT CONTROL

CC.12.12 RODENT CONTROL

CC.12.13 SAFETY AND HEALTH

CC.13 RESERVED

CC.13.0 RESERVED

CC.13.1 RESERVED

CC.13.2 RESERVED

CC.13.3 RESERVED

CC.13.4 RESERVED

CC.13.5 RESERVEDE

CM. OPERATIONS AND MAINTENANCE SERVICES: DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

CM.1 SCOPE OF WORKI

CM.1.1 CONTRACTOR RESPONSIBILITY FOR EQUIPMENT AND SYSTEMS

CM.1.2 CONTRACTOR RESPONSIBILITIES FOR MANAGEMENT AND COMMUNICATION

CM.1.3 EXCLUDED FROM THIS SCOPE

CM.2. DEFINITIONS

CM.2.1 Acceptance CM.2.2 Acts of God CM.2.3 Additional Services CM.2.4 Advanced Meters CM.2.5 Advanced Metering Systems CM.2.6 Approval CM.2.7 Architectural and Structural Systems CM.2.8 Basic Services CM.2.9 Building Automation System (BAS) CM.2.10 GSA link CM.2.11 Building Operating Plan CM.2.12 Commissioning CM.2.13 Ongoing Commissioning CM.2.14 Computerized Maintenance Management System (CMMS) CM.2.15 Consumable Parts CM.2.16 Contracting Officer (CO) CM.2.17 Contracting Officer's Representative (COR) Designee CM.2.18 Contractor CM.2.19 Contractor's Other Than Normal Working/Duty Hours CM.2.20 Controls and Control Systems CM.2.21 Defective Service CM.2.22 Emergency CM.2.23 Emergency Callback CM.2.24 Environmentally Sustainable CM.2.25 Existing Deficiency List Report CM.2.26 Exterior CM.2.27 Federal Holidays CM.2.28 Federal Executive Holidays, Unanticipated CM.2.29 Fire Protection and Life Safety Systems CM.2.30 Guiding Principles for Sustainable Existing Buildings CM.2.31 Green Purchasing Program (GPP) CM.2.32 Indefinite Quantity CM.2.33 Maintenance Repair CM.2.34 Miscellaneous Work CM.2.35 Modification of Contract CM.2.36 Negligence CM.2.37 Non-Reimbursable Repair CM.2.38 Normal Working Hours CM.2.39 Occupant Emergency Plan (OEP) CM.2.40 Open Systems CM.2.41 Operations CM.2.42 Performance Based Service Contracting CM.2.43 Performance Work Statement (PWS) CM.2.45 Preventive Maintenance (Scheduled and Unscheduled) CM.2.46 Product Preference (See Exhibit 4 Summary of Environmentally Sustainable Product Attributes) CM.2.47 Quality Assurance Surveillance Plan (QASP) CM.2.48 Quality Control Plan CM.2.49 Repair CM.2.50 Reimbursable Repair CM.2.51 Sequence of Operations CM.2.52 Service Requests CM.2.53 Standard Services CM.2.54 Stewardship CM.2.55 Supervisor, On-site CM.2.56 Tour CM.2.57 Vertical Transportation Systems CM.2.58 Watch

CM.3 REFERENCES (CONTAINED IN A SEPARATE REFERENCE DOCUMENT)

CM.4 EXISTING DEFICIENCY/CONTRACT CLOSEOUT

CM.5. STARTUP PHASE/TRANSITION PHASE

CM.6. PHASE-OUT TRANSITION PERIOD

CM.7. DEFICIENCY/CONTRACT CLOSE OUT LIST COMPLETION AND WITHHOLDING OF FINAL PAYMENT

CM.8. GENERAL AND ADMINISTRATIVE REQUIREMENTS

CM.9. BUILDING OPERATING PLAN

CM.10. EQUIPMENT INVENTORY

CM.11. WEEKLY PROGRESS MEETINGS

CM.12. PERFORMANCE REVIEW MEETINGS

CM.13. EQUIPMENT CONDITION ASSESSMENT

CM.14. OCCUPANT FEEDBACK PROGRAM

CM.15. REFERENCE LIBRARY

CM.16. REVIEW OF DESIGN DOCUMENTS

CM.17. BUILDING MANAGEMENT SUPPORT SERVICES

CM.18. INSPECTION ASSISTANCE FOR SPACE BUILD OUTS

CM.19. EMERGENCY SHUTDOWN INSTRUCTIONS AND TOUR CHECKLISTS RESERVED

CM.20. LABELING OF ELECTRICAL CIRCUITS

CM.21. OPERATIONAL REQUIREMENTS

CM.22. SYSTEM PERFORMANCE STANDARDS OR PROCEDURES

CM.23. SERVICE REQUESTS

CM.24. TOURS RESERVED

CM.25. DEMAND RESPONSE PROGRAMS

CM.26. CURTAILMENT PROGRAM RESERVED

CM.27. BAS ALARM RESPONSE

CM.28 ADVANCED METERING PROGRAM

CM.28.1 RESERVED

CM.29. PROTECTION AND DAMAGE

CM.30. NEGLIGENCE

CM.31. KEY CONTROL

CM.32. DISRUPTIVE OR HAZARDOUS TOOLS

CM.33. SCHEDULED DISRUPTION TO UTILITIES, LIGHTING, FIRE PROTECTION & LIFE SAFETY SYSTEMS, OR SPACE CONDITIONING

CM.34. PLUMBING AND RESTROOMS

CM.35. MAINTENANCE PROGRAM

CM.36. WATER TREATMENT

CM.37. OIL ANALYSIS AND OIL CHANGES

CM.38. LAMPS AND BALLASTS

CM.39. ARCHITECTURAL AND STRUCTURAL SYSTEMS MAINTENANCE

CM.40. REPAIRS

CM.41 SAFETY AND ENVIRONMENTAL MANAGEMENT

CM.42. FIRE PROTECTION AND LIFE SAFETY EQUIPMENT AND SYSTEMS

CM.43. RESERVED

CM.44 SUBMITTALS CHART (CONTRACTOR DELIVERABLES)

CM.45 FEDERAL REQUIREMENTS

D. PACKAGING AND MARKING

E. INSPECTION AND ACCEPTANCE

F. DELIVERIES OR PERFORMANCE

G. CONTRACT ADMINISTRATION DATA

G.7.1 TEMPORARY REDUCTION OF SPACE

G.7.2 LONG TERM REDUCTION OF SPACE

G.7.3 RESTORATION OF SPACE

HC. CUSTODIAL AND RELATED SERVICES - -SPECIAL CONTRACT REQUIREMENTS

HC.1 Contractor Responsibilities

HC.1.0 SUPERVISORS

HC.1.1 COMMUNICATION

HC.1.2 TRAINING

HC.1.3 UNIFORMS

HC.1.4 EXPOSURE CONTROL PROGRAM

HC.1.5 KEY CONTROL

HC.1.6 QUALIFICATIONS OF PERSONNEL

HC.1.7 MISCELLANEOUS REQUIREMENTS

HC.9.1 USE OF GOVERNMENT INFORMATION TECHNOLOGY

HC.9.2 SAFEGUARDING SENSITIVE DATA AND INFORMATION TECHNOLOGY RESOURCES

HC.10 Security Requirements and Personal Identity Verification Procedures (Non-Classified Contract)

HC.10.1 GSAR 552.237-70 QUALIFICATIONS OF OFFERORS (MAY 1989)

HC.10.2 GSAR 552.237-71 QUALIFICATIONS OF EMPLOYEES (MAY 1989)

HC.10.3 SUITABILITY DETERMINATIONS

HC.10.4 COMPLIANCE WITH SECURITY REQUIREMENTS

HC.10.5 IDENTIFICATION CREDENTIAL

HC.10.6 STANDARDS OF CONDUCT

HC.10.7 REMOVAL FROM CONTRACT WORK

HC.10.8 SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

HC.21.1 GENERAL

HC.21.2 PRICE PROPOSAL FOR ABOVE STANDARD SERVICES WORK

HC.21.3 PRICING

HC.21.4 PARTS AND MATERIALS

HC.21.5 LABOR

HC.21.6 SUBCONTRACTS

HC.21.7 COST DOCUOMENTATION

HC.21.8 COMPETITIVE BIDS

HC.21.9 METHOD OF ORDERING AND INVOICING

HC.21.9.1 Government Purchase Card HC.21.9.1.1 Government Purchase Card Tenant Agencies HC.21.9.2 Task Order

HM. SPECIAL CONTRACT REQUIREMENTS

HM.1. SECURITY

HM.1.1 SECURITY REQUIREMENTS AND PERSONAL IDENTITY VERIFICATION PROCEDURES

HM.1.2 GSAR 552-70 QUALIFICATIONS OF OFFERORS (MAY 1989)

HM.1.3 GSAR 552.237-71 QUALIFICATIONS OF EMPLOYEES (MAY 1989)

HM.1.4 SUITABILITY DETERMINATIONS

HM.1.5 COMPLIANCE WITH SECURITY REQUIREMENTS

HM.2. IDENTIFICATION CREDENTIAL

HM.3. ESCORT REQUIREMENTS

HM.4. STANDARDS OF CONDUCT

HM.5. REMOVAL FROM CONTRACT WORK

HM.6. SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

HM.7. RECORDING PRESENCE

HM.8. GOVERNMENT FORMS

HM.9. OTHER CONTRACTORS

HM.10. ORDINANCES, TAXES, PERMITS AND LICENSES

HM.11. DISCREPANCY IN THE SPECIFICATIONS

HM.12. AFFIRMATIVE PROCUREMENT PROGRAM (APP)

HM.12.1 STANDARDS

HM.12.2 REPORTING

HM.12.3 RECYCLE CONTENT CERTIFICATION

HM.13. ASBESTOS AWARENESS TRAINING

HM.14. UNIFORMS

HM.15. PERSONNEL QUALIFICATIONS

HM.15.1 PERSONNEL TRAINING

HM.15.1.1 RE-TUNING TRAINING

HM.15.1.2 SMART AND SUSTAINABLE BUILDINGS (SSB) TRAINING

HM.15.2 QUALIFICATIONS OF ONSITE PROJECT MANAGER AND SUPERVISORY PERSONNEL

HM.15.2.1 QUALIFICATIONS OF PROJECT MANGER

HM.15.2.2 QUALIFICATIONS OF ONSITE MECHANICAL SUPERVISORS

HM.15.3 QUALIFICATIONS OF TECHNICIANS

HM.15.3.1 QUALIFICATIONS OF FIRE ALARM SYSTEM TECHNICIANS

HM.15.3.2 QUALIFICATIONS OF WATER-BASED FIRE SUPPRESSION SYSTEM TECHNICIANS

HM.15.3.3 QUALIFICATIONS OF DRY CHEMICAL AND WET CHEMICAL EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.4 QUALIFICATIONS OF CLEAN AGENT FIRE EXTINGUISHER SYSTEM TECHNICIANS

HM.15.3.5 QUALIFICATIONS OF HALOGENATED EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.6 QUALIFICATIONS OF CARBON DIOXIDE EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.7 QUALIFICATIONS OF VENTILATION SYSTEM FIRE EXTINGUISHING SYSTEM TECHNICIANS

HM.15.3.8 QUALIFICATIONS OF SMOKE CONTROL TECHNICIANS

HM.15.3.9 QUALIFICATION OF FIRE DAMPER, SMOKE DAMPER, AND COMBINATION FIRE/SMOKE DAMPER TECHNICIANS

HM.15.3.10 QUALIFICATIONS OF FIRE-RATED AND SMOKE DOOR ASSEMBLIES TECHNICIANS

HM.15.3.11 QUALIFICATIONS OF PORTABLE FIRE EXTINGUISHER TECHNICIANS

HM.15.3.12 QUALIFICATION OF EMERGENCY AND STANDBY POWER SYSTEM TECHNICIANS

HM.15.3.13 QUALIFICATIONS OF EMERGENCY LIGHTING EQUIPMENT AND EXIT SIGNAGE TECHNICIANS

HM.15.3.14 QUALIFICATIONS OF HVAC TECHNICIANS

HM.15.3.15 QUALIFICATIONS OF BAS TECHNICIANS

HM.15.3.16 QUALIFICATIONS OF ELECTRICAL TECHNICIANS

HM.15.4 SUBMISSION OF RESUMES FOR NEW EMPLOYEES

HM.15.5 STATE LICENSING

HM.15.6 COMPLIANCE WITH FEDERAL, STATE AND LOCAL CODES

HM.16. GOVERNMENT-FURNISHED MATERIALS

HM.16.1 REQUIREMENTS FOR NETWORK CONNECTION

HM.17. CONTRACTOR FURNISHED MATERIALS

HM.18. ADDITIONAL SERVICES INDEFINITE QUANTITY PROVISIONS

HM.18.1 GENERAL

HM.18.2 PRICE PROPOSAL FOR ADDITIONAL SERVICES WORK

HM.18.3 PRICING

HM.18.4 PARTS AND MATERIALS

HM.18.5 LABOR

HM.18.6 SUBCONTRACTS

HM.18.7 COST DOCUMENTATION

HM.18.8 COMPETITIVE BIDS

HM.18.9 METHOD OF ORDERING AND INVOICING

HM.18.9.1 GOVERNMENT PURCHASE CARD

HM.18.9.1.1 GOVERNMENT PURCHASE CARD TENANT AENCIES

HM.18.9.2 TASK ORDERS

HM.19. RESERVED

HM.20. STRIKE CONTINGENCY PLAN (SCP)

HM.21. OCCUPANCY EMERGENCY PLAN (OEP)

HM.22. CONTRACTOR PANDEMIC PLAN

I. CONTRACT CLAUSES

Environmental Clauses Information Technology Clauses

J. LIST OF ATTACHMENTS (LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS)

JC. CUSTODIAL EXHIBITS

EXHIBIT C1 BUILDING INFORMATION SHEET

EXHIBIT C2 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

EXHIBIT C3 SURVEILLANCE FORMS

EXHIBIT C4 BUILDING EXTERIOR AND HARDSCAPE PLAN

EXHIBIT C5 EROSION AND SEDIMENT CONTROL

EXHIBIT C6 RECYCLING/SOLID WASTE/TRASH REPORT

EXHIBIT C7 PBS WASTE AUDITS

JM. OPERATIONS AND MAINTENANCE EXHIBITS

EXHIBIT JM1 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

EXHIBIT JM2. GREEN PURCHASING REPORT

EXHIBIT JM3 . RESERVED

EXHIBIT JM4. ENVIRONMENTALLY SUSTAINABLE PRODUCTS AND GSA ATTRIBUTE PREFERENCES

EXHIBIT JM5. BUILDING INFORMATION SHEET

EXHIBIT JM6. RESERVED

EXHIBIT JM7 BUILDING OPERATING PLAN TEMPLATE

EXHIBIT JM8 SMART BUILDINGS

EXHIBIT JM9 WATER TREATMENT

EXHIBITJ M10 ENERGY & WATER OPERATIONAL PERFORMANCE TARGETS RESERVED

APPENDIX A - BUILDING ENERGY USE HISTORY RESERVED

APPENDIX B – BUILDING WATER USE HISTORY RESERVED

EXHIBIT JM11 ENERGY 7 WATER EFFICIENCY USE PLAN RESERVED

ATTACHMENT 1 – ENERGY AND WATER EFFICIENCY USE PLAN TEMPLATE RESERVED

EXHIBIT JM12 ENERGY AND WATER EFFICIENCY MONTHLY REPORT RESERVED

ATTACHMENT 1 – ENERGY AND WATER EFFICIENCY REPORTING TEMPLATE RESERVED

ATTACHMENT 2 – CLARIFICATION FOR COMPLETING MONTHLY ENERGY AND WATER EFFICIENCY REPORT RESERVED ATTACHMENT 3 – EXAMPLE ENERGY AND WATER EFFICIENCY REPORT – CONTRACTOR INPUT RESERVED

EXHIBIT JM13 ANNUAL ENERGY & WATER EFFICIENCY REPORT RESERVED

ATTACHMENT 1 – ANNUAL REPORT ON ENERGY AND WAGER EFFICIENCY TEMPLATE RESERVED

ATTACHMENT 2 – CLARIFICATION FOR COMPLETING THE ANNUAL REPORT ON ENERGY AND WATER EFFICIENCY RESERVED

EXHIBIT JM14 QUALIFICATIONS OF ELECTRICAL TESTING TECHNICIANS (ETT)

EXHIBIT JM15 MISCELLANEOUS BEST PRACTICES – SHAVE ENERGY

EXHIBIT JM16 RESERVED

EXHIBIT JM17 PREVENTIVE MAINTENANCE SCHEDULE RESERVED

EXHIBIT JM18 SOLID WASTE AND RECYCLING REPORT RESERVED

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS/OFFERORS

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS

M. EVALUATION FACTORS FOR AWARD

SOLICITATION/CONTRACT FORM

A.1 Standard Forms:

A.1. The offeror shall read and adhere to the entire solicitation and prepare their Offer in accordance with the instructions provided in L of this solicitation.

A.1.2. Offerers shall complete electronic annual representations and certifications in the System for Award Management (https://SAM.GOV).

A.1.3. The Standard Form 33 attached herein must be completed in its entirety, including offeror’s signature, and submitted with the proposal.

A.1.4 Performance Bonds – The Contractor shall furnish a performance bond (Standard Form 1418) for the protection of the Government in an amount equal to 20 percent of the original contract price. The Contractor shall furnish all executed bonds, including any necessary reinsurance agreements, to the Contract Specialist, within 7 days, but in any event before starting work.

See Far 52.228-16, Performance and Payment Bonds – Other than Construction (NOV 2006) with Alternate 1 (JUL 2000)

ANTICIPATED PERIOD OF PERFORMANCE:

Base Period with 4 1-Year Options

PROPOSAL ACCEPTANCE: The offeror must sign and date (Block 17 and 18 of the SF33) to constitute your acceptance of the terms and conditions of the solicitation.

CONTRACT SPECIALIST POINT OF CONTACT:

Cynthia A. Pittinger

GSA/PBS

819 Taylor Street – Rm 12A01 Fort Worth, TX 76102 Phone: 817-978-7082 E-mail: cindy.pittinger@gsa.gov

B.1.0. Standard Services:

Base Period

Ports of Entry: Colombia (1 cleaning per day), Convent (3 cleanings per day), Juarez-Lincoln (3 cleanings per day), and World Trade (2 cleanings per day)

Full Maintenance Total Yearly Full Maintenance

Border Patrol Sector Headquarters (1 cleaning per day)

Full Maintenance Total Yearly Full Maintenance

Federal Building/U S Courthouse (1 cleaning per day)

Full Maintenance Total Yearly Full Maintenance

Option I:

Ports of Entry: Colombia (1 cleaning per day), Convent (3 cleanings per day), Juarez-Lincoln (3 cleanings per day), and World Trade (2 cleanings per day)

Full Maintenance Total Yearly Full Maintenance

Full Maintenance Total Yearly Full Maintenance

Full Maintenance Total Yearly Full Maintenance

Option II:

Ports of Entry: Colombia (1 cleaning per day), Convent (3 cleanings per day), Juarez-Lincoln (3 cleanings per day), and World Trade (2 cleanings per day)

Full Maintenance Total Yearly Full Maintenance

Full Maintenance Total Yearly Full Maintenance

Full Maintenance Total Yearly Full Maintenance

Option III:

Ports of Entry: Colombia (1 cleaning per day), Convent (3 cleanings per day), Juarez-Lincoln (3 cleanings per day), and World Trade (2 cleanings per day)

Full Maintenance Total Yearly Full Maintenance

Full Maintenance Total Yearly Full Maintenance

Full Maintenance Total Yearly Full Maintenance

Option IV:

Ports of Entry: Colombia (1 cleaning per day), Convent (3 cleanings per day), Juarez-Lincoln (3 cleanings per day), and World Trade (2 cleanings per day)

Full Maintenance Total Yearly Full Maintenance

Full Maintenance Total Yearly Full Maintenance

Full Maintenance Total Yearly Full Maintenance

Grand Total Standard Services, including all options, if exercised:

Ports of Entry: Colombia (1 cleaning per day), Convent (3 cleanings per day), Juarez-Lincoln (3 cleanings per day), and World Trade (2 cleanings per day)

Full Maintenance Total Yearly Full Maintenance

Full Maintenance Total Yearly Full Maintenance

Full Maintenance Total Yearly Full Maintenance

B.1.1. Above Standard Services

Base Period:

Option I:

Option II:

Option III:

Option IV:

Grand Total Above Standard Services (Tasks), including all options, if exercised:

B.1.2. Markup Coefficient Markup coefficient includes all material handling fees, including General and Administrative (G&A) fees, and profit. No additional markup coefficient is allowable under this contract. The markup coefficient rate is fixed and applies to supplies, materials, and equipment only on reimbursable repairs above the $2,500 threshold has been met or when additional services are ordered. The markup coefficient does not apply to labor.

The Contracting Officer will fill in the Contractor’s markup coefficient at the time of award for the base and option periods. The Contractor’s Markup Coefficient is:

B.2. CONTRACTOR STAFFING DECLARATION

Figure B-1, Contractor Staffing Declaration, must be completed by the contractor and submitted to the Contracting Officer (CO) 21 calendar days prior to the contract start date. This form must also be submitted to the CO when any modifications to the contract by GSA results in changes in staffing. A blank Figure B-2 is included in Section J.

B.3. WAGE ADJUSTMENTS

Wage adjustments will be considered at the beginning of each renewal option period, if exercised, in accordance with FAR 52.222-43 Fair Labor Standards Act and Service Contract Act – Price Adjustment (Multi-year and Option Year).

Figure B-2, SCA DOL/CBA Combination Wage Adjustment Spreadsheet, is a sample worksheet to illustrate how wage adjustments will be calculated as a result of changes in wages that result from Department of Labor Wage Determinations or Collective Bargaining Agreements. A sample Figure B-2 is included in Section J. This is a living document and may receive minor revisions. No revision will change the method of determining the allowable wage adjustment. The latest version will be used for each wage adjustment through the life of the contract.

B.4. ADDITION/REMOVAL OF BUILDINGS

GSA may add or remove buildings from this contract at any time. For a building to be added to the contract, GSA will provide the building information to the Contractor and request a price proposal from the Contractor for the requested services in line with the current pricing. At this time, there is no anticipation to add or delete any additional facilities to this contract. However, if there are any facilities added, they will not exceed 25% of the total contract dollar value, including options.

B.5. ADDITION/REDUCTION OF STAFFING

Contractor Requests for Staffing Reduction: Staffing levels proposed and accepted at the time of award shall not be reduced through the life of the contract (unless adjusted by contract modification due to change in scope, such as discussed in B.4). At the end of each contract year, and at the request of the contractor, GSA will consider a request from the contractor for a reduction in staffing, and will be based on contractor performance.

B.6 PRODUCTIVITY RATE

Due to severe budget cuts GSA is requiring a change in solicitation requirements. The average productivity rate for the current contract is 2,840 square feet per hour. Due to new technology (materials, supplies, and equipment) it is expected that the resulting labor efficiency should result in a minimum productivity rate of 4,200 square feet per hour. Based on this change and the reduced scope (highlighted in yellow or lined out) we expect contract pricing to decrease by 25%.

CC. CUSTODIAL AND RELATED SERVICES DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

Cc.1 Definitions

CC.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

CC.1.0.0 Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

CC.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

CC.1.0.2 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Safety Data Sheets (SDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

CC.1.0.3 Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

CC.1.0.4 RESERVED

CC.1.0.5 Contracting Officer (CO) The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

CC.1.0.6 Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

CC.1.0.7 Contractor Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

CC.1.0.8 Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, snow and ice removal, landscaping, and maintaining a building or area.

CC.1.0.9 Environmentally Sustainable These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to Section C.17. ‘Federal Requirements’ for a list of environmentally sustainable attributes and certifying entities.

CC.1.0.10 Federal Holidays Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal Holidays fall on weekends, a weekday is typically designated as the holiday.

CC.1.0.11 RESERVED

CC.1.0.12 Guiding Principles for Sustainable Existing Buildings A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution from building operations and activities. The result is to reduce the environmental impact of the Federal Government, which will expand and complement the building design economy, utility, durability, and comfort. See http://en.wikipedia.org/wiki/Sustainability The common objective is to reduce the overall impact of the built environment on human health and the natural environment by:

-Improving energy efficiency and reductions in greenhouse gas emissions.

-Reducing water consumption intensity.

-Acquiring green products and services.

-Implementing pollution prevention measures, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

-Implementing cost-effective waste prevention and recycling programs.

-Increasing diversion of solid/trash waste.

CC.1.0.13 GSA Green Purchasing Program (GPP) The GPP which includes the Green Purchasing Plan specifies requirements to promote the purchase of environmentally sustainable products and services.

CC.1.0.14 Green Cleaning Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant s’ and workers’ health, while at the same time reducing environmental impacts.

CC.1.0.15 Key Sustainable Product (KSP) Standards KSP are those categories of products that the Government’s Contractor uses most frequently in the delivery of custodial and facilities related services. The KSP standards are the minimal attributes that the KSPs shall meet. Use of the KSP’s in this contract are mandatory.

CC.1.0.16 LEED-EB

The rating system encourages owners and operators of existing buildings to implement sustainable practices and reduce the environmental impacts of their buildings, while addressing the major aspects of ongoing building operations.

CC.1.0.17 Modification Modification is a bilateral or unilateral change in the terms of a contract.

CC.1.0.18 Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

CC.1.0.19 Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

CC.1.0.20 Product Preference Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

CC.1.0.21 Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW).

CC.1.0.22 Quality Control Program (QCP) The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

CC.1.0.23 Sanitize This is the process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

CC.1.0.24 Custodial Service Calls Custodial service calls are considered standard service requirements, such as nonrecurring requests for rearranging of furniture in a conference room, special events support, to clean up spills, replenishing restroom supplies, policing, etc.

CC.1.0.25 Standard Services A standard service is defined as all services that are included in the monthly price or are defined in the contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

CC.1.0.26 Stewardship This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

CC.1.1 RESERVED

CC.1.1.0 RESERVED

CC.1.1.1 RESERVED

CC.1.1.2 RESERVED

CC.1.1.3 RESERVED

CC.1.1.4 RESERVED

CC.1.1.5 RESERVED

CC.1.1.6 RESERVED

CC.1.1.7 RESERVED

CC.1.1.8 RESERVED

CC.2 Objectives and Scope

This contract is for Full Maintenance Services with a Performance-Based Statement of Work (PBSOW) for Custodial and Related Services, and Operations and Maintenance Services for Laredo, TX. This portion on the Statement of Work relates to the Custodial and Related Services. As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards. The contract consists of two major functional areas: standard services and above standard services.

Custodial and related services provided by the Contractor are arranged and oversight is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Property Management organizations that have been adopted by GSA’s regional leadership.

All references incorporated herein as Web sites (URL’s) are accurate as of November 2012, and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this contract does not change or alter the contract requirements and objectives identified herein.

CC.2.0 The Contractor Shall

· Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract.

· Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, or ordinances.

· Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

· Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

· Implement an effective Quality Control Plan (QCP).

· Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

· Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed by the CO or their designee.

· Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

· Provide training/certifications for their employees that stress stewardship in cleaning practices i.e., the use, disposal and recycling of cleaning chemicals; and dispensing equipment and packaging. Current information on stewardship, training, educational materials and other issues can be found in ASTM E1971-05 or at the ASTM web site. Information on these items is also available on the web site: Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s web site (www.issa.com).

CC.2.1 Cleaning Hours The performance of the cleaning at all locations shall take place within the normal operating hours of each facility. The hours shall not be changed unless authorized by the CO or their designee.

CC.2.2 Building Information Data Sheet Estimates The figures contained in the Building Information Data Sheet are estimates. It is the Contractor's responsibility to notify the CO or their designee if it is believed that the information provided is incorrect.

CC.3 Green Cleaning

The Contractor is required to conduct custodial and related services in a manner as to utilize industry best practices and guiding principles to minimize the Government’s Environmental Footprint. This requires annual reporting of non-bio-based, bio-based, sustainable, and green products and materials.

The policy of GSA is to bring most, but not all, of its owned buildings into conformity with the most current and Government-accepted version of LEED for Existing Buildings (LEED-EB) current rating system by the U.S. Green Building Council (www.usgbc.org). Only in those instances where GSA is pursuing LEED-EB certification will additional LEED-EB scope requirements be added to this specification as specified in Section H.8 ‘LEED-EB.’

CC.4. Sustainable Purchasing

The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. Green cleaning products and processes include those meeting government and third party certified sustainability standards, other environmentally protective products and services as well as those that conserve energy, water, and other resources. Contractor shall select and track cleaning product and materials purchases as described herein.

CC.4.0 Sustainable Product Standards In the performance of this contract Contractor shall purchase and use, to the extent possible, the safest and most environmentally friendly products. Products used in GSA facilities shall meet the following standards:

· Key Sustainable Products (KSPs): Categories of products and standards designated by GSA as those most commonly purchased in the execution of contracts and task or delivery orders for supplies and services performed at GSA property. Use of KSPs is mandatory. See the Green Procurement Compilation at https://sftool.gov/greenprocurement for a partial list of products that comply with the KSP standards.

· Federal Programs Designated Sustainable Products: A compilation of products designated as sustainable by U.S. Department of Agriculture (USDA) BioPreferred, Environmental Protection Agency (EPA) CPG, EPA Safer Choice and Department of Energy's EnergyStar or Federal Energy Management Program (FEMP). Visit https://sftool.gov/green-products/5/cleaning-products.

· When selecting Non-KSP products from the EPA-designated (e.g. Comprehensive Procurement Guidelines (CPG) and USDA designated in the BioPreferred Program and all other factors (such as price, performance, and availability) being equal, the Contractor shall select the CPG item.

· For other purchases, unless the Contractor receives an exemption from the Contracting Officer or their designee, the Contractor shall select USDA designated in the BioPreferred Program products over products with other sustainable attributes. Visit (http://www.biopreferred.gov/),

· For those categories of product not recognized by one of the aforementioned standard’s, preference shall be given to products meeting the California Code of Regulations maximum allowable Volatile Organic Compounds (VOC) levels for the appropriate cleaning product category (California Air Resource Board/California Code of Regulations (CCR), Title 17 CCR Section 94509 – (Topic cited; Standards for consumer products at http://www.arb.ca.gov/consprod/regs/2008/3cp.htm).

· Contractor shall also ensure that (a) Green cleaning products and processes are complaint with the Guiding Principles for Sustainable Existing Buildings. (b) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval.