Amend0002SF30FINAL.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATiON NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicble)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICIATION NO.

9B. DATED

(SEE

ITEM

11)

10A. MODIFICATION OF CONTRACT/ORDER NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a)By completing items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

NSN 7540-01-152-8070

Previous edition unusable

CENTRAL SUPPORT SERVICES for FILE STORAGE, RETRIEVAL AND MANAGEMENT (on site) of paper files and reference materials, Centralized Supply Storage, Management and distribution; Receiving

The following are questions received regarding the solicitation:

I. Is there a limit on the number of pages for the response?

A. No. The contractors are encouraged to submit proposals containing information relevant to the Evaluation Criteria in Section M, beginning on Page 169. Proposals are not evaluated on number of pages, just the relevance of the content submitted.

2. From the tour it is understood that there are two rooms of files to be maintained in this contract. The main file room in CSS and a second room located across the hall (LA Team). Is there a team expected to be stationed at the window within both rooms or are all requests/drop-offs expected to come to the main CSS service window?

A. All drop offs and requests are expected to be performed from the main CSS service window ONLY. The additional File location will NOT be the responsibility of the contractor receiving this award. We just need the proposed file storage solution to have capacity and flexibility to incorporate the additional file room’s files when the need arises.

3. Who is the incumbent performing the work for the second file area?

A. The contractor Design Core who will continue to maintain and store the additional file rooms files.

4. On page 1 of the solicitation and in section L-5.2.B (page 164) the due date is listed as December 18, 2007. However, on the Standard Form 1449 Block 8 the due date is listed as December 17, 2007. Please confirm the due date is December 18, 2007.

A. The proposal due date for this solicitation was extended to January 8, 2008 per Amendment 0001 on December 5, 2007

5. Section C-3, Part 12.0 (page 56) – Key Personnel and Management – lists “Contract Manager” (Section 12.1) and “On-Site Supervisor” (Section 12.2) as key personnel. However, qualifications requirements are listed for a Contract Manager (Section 12.3.1, page 57), an On-Site Supervisor (Section 12.3.2) AND a Receptionist (Section 12.3.3). Section M-2.2, Factor 3.b, Key Personnel Resumes (page 172), requires offerors “to submit complete resumes for the proposed Account Manager (AM), an alternate individual that would act in the AMs absence and the proposed on-site supervisor listed in their Organizational Chart.”

Furthermore, Section M-2.2, Factor 3.c Minimum Standard b says the standard shall be met when “The offeror submits Resumes for their key personnel (proposed Account Manager and On-Site Supervisor).

a) Please list the specific positions that GSA considers “Key” for this solicitation.

A. All references made to an Account Manager or AM should be changed to Contract Manager or CM. The key personnel for the purpose of this solicitation are the Contract Manager (CM) and On- Site Supervisor (Account Manager references are located in Section E, Section C & Section M.

b) The qualifications for the “Contracts Manager” (Section 12.3.1, page 57) mirror the qualifications and resume requirements listed for the “Account Manager” in Section M-2.2, Factor 3.c Minimum Standard b (page 172). Are Contract Manager and the Account Manager in fact the same position or should these positions be staffed and priced separately?

A. Yes the Contract Manager/Account Manager is the same position. This position should be referred to as the Contract Manager for the purpose of this solicitation. We apologize for the confusion.

6. On RFP page 58, the requirements go from 12.5 (Quality Control) to 12.7 (Quality Assurance). Is there a missing 12.6 requirement?

Solicitation Number: GS-03P-08-CD-D-0002 Amendment 0002 12/17/2007 Page 2

A. No, this was just mis-numbered.

7. On page 163 of the solicitation, offerors are instructed to submit GSA Form 3502-Solicitation Provisions.

While we have located the downloaded word version of the solicitation provisions negotiated. Is the correct form referenced on Pg. 163 or is there a separate GSA Form 3502 that can be provided?

A. Yes the form titled Solicitation Provisions (Negotiated), Rev 9/2006 is the correct form

8. Section B-2.2 Applicable Title. The applicable title is General Clerk. Does this include all three levels of the General Clerk position are anticipated? Or do you expect all positions to be filled with General Clerk I titled personnel?

A. The wage determination does not provide a breakdown for the duties to define all the Clerk rates listed. The wage determination does provide a minimum rate that must be paid, this is General Clerk I.

9. You noted at the conference that you anticipate the Server to be “1/12thed”.

Do you anticipate the same for the copiers or do you anticipate they will be leased? If they are leased, will the government accept the stipulation that should the contract end in less than the full five years of base and all options that the government will need to buy out the devices or pay any early lease termination costs?

A. The server cost has been requested separately on the proposal sheet so that it can be billed at the beginning of the contract and NOT 1/12th.

The contractor can provide their best solution to the copier needs, leased vs. owned. All costs associated with that solution are expected to be incorporated into the offerors proposal.

10. Will PBS allow us to purchase or lease the copiers under the GSA program to allow purchase at GSA pricing for pass-through to the government? It would make sense to reduce the government’s cost in this way.

A. No.

11. How many administrative positions will be required at the outset or is this a phased in function as needs dictate? Should we price the administrative functions on a per FTE price, including overhead and additional management support, so that PBS can request the number of people necessary and allowing for increases over time?

A. Yes, See the updated Proposal sheet.

12. Since the server may or may not be necessary depending on the changes in the CIO structure and the database structure we put in place, is it ok for us to consider the server an optional item, meaning the government will expect a price reduction if the server is not necessary?

A. No. Offerors are expected to provide a server to support their proposed tracking application.

13. Can the Offeror assume that the On-site Contract Manager identified in Part 12, Section 12.1, Pg. 56 of the SOW is the same as the Proposed Account Manager called out in Section M, b., Pg. 172?

A. See Question 5b above

14. In reference to Factor 4: Orals Presentation, b, Pg. 172, is the Offeror required to submit a copy of the Orals Presentation with the Technical Proposal Response?

A. No, you will be contacted after receipt of proposals to be scheduled for your Oral Presentation, presentations are anticipated within 8-10 days after the proposal due date.

Solicitation Number: GS-03P-08-CD-D-0002 Amendment 0002 12/17/2007 Page 3

The following are clarifications to the solicitation:

Please Note: This contract will not incorporate data from the files located in the adjacent File Room at this time. The file tracking application proposed is expected to have the capability to incorporate the inventory (of electronic data) of this file location.

All references to Lease Files or the LA Team are for informational purposes to designate the difference in type of files, their physical location and current inventory.

SEE Exhibit F, paragraph titled Lease Files.

Section A, SF 1449 The proposal pricing sheet is hereby replaced with the following updated SF1449 and Proposal Pricing sheet. (SEE ATTACHED FILE TITLED “PRICE PROPOSAL SHEET amend0002”)

Page 24, 1.3 Central Support Staff Correct the word Customer to read “Central” Support Staff (CSS)

Page 26, 1.8 Offeror Provided Equipment Add the following paragraph:

The server supplied will be configured according to GSA Standards and managed by IT Local Support Staff.

The IT Local Support Staff members managing this server will be the only administrators of this server. IT Local Support Staff will install, maintain and backup all GSA approved vendor supplied software. Vendor is to supply updated install instructions for all vendor supplied software and upgrades. IT Local Support Staff will install and configure software. IT Local Support Staff will not provide application support for the tracking application. They will resolve any technical issues related to installation and configuration.

All support will be provided via the IT Service Desk.

The Vendor is responsible for the migration of data into the proposed tracking application

Page 28, 2.2 Ownership Please accept the following clarification:

At the end of the contract, GSA owns the hardware, software, and data. GSA will have the option of either continuing to use the system, or export the data and use a different system. GSA requires access to the base data in the tables, and the option of exporting the data in spreadsheet or CSV file format. Provide a data dictionary which explains table relationships, and defines where each element in the interface is stored in the tables.

Page 29, 2.6 Computer Service Requests Please accept the following clarification:

GSA will support GSA-provided hardware and software, offerors are responsible for supporting modifications to the software proposed.

Page 35, First sentence correct to read

The system shall be capable of importing data records from the existing tracking system to facilitate initial start up.

Page 35, Part 4.7, Tracking Removed Files Incorporate the following additional requirements:

The search & request web site

Solicitation Number: GS-03P-08-CD-D-0002 Amendment 0002 12/17/2007 Page 4

Provide a web site published on the GSA intranet which allows end users to search for lease files and request them. End users shall have the ability to search on any of the following criteria:

File Type

STAR ID

Building Name City State Address

The search engine shall have the ability to search on multiple STAR IDs in the same query.

The search engine shall return a list of all records which meet the criteria, and the user shall have the ability to select any of them and place a request.

The web site shall ask the user to identify themselves.

STAR Data Source GSA will provide access to an Oracle schema which can be accessed through Oracle client software or ODBC. This schema contains replicas of STAR data, including Star ID, address1, address2, city, state, zip, Responsible Associate.

The contractor shall use this information to provide lookups within the application (such as building address from building), and validate entry of that data. The system shall only allow storage of a file type (a building, for example) if it matches an active entry in the appropriate STAR table, and has not already been stored.

Notes Data Source GSA will provide access to a Lotus Notes data source which can be accessed through ODBC. This database contains information about the borrowers including name, phone number, and email address.

The contractor shall use this information to track and correspond with the borrowers.

The system shall automatically generate email reminders to borrowers for files checked out for over 30 days.

The system shall allow LA team users to only access records pertaining to leases and portfolio files. The system shall prevent CSS staff users from accessing records pertaining to leases and portfolio files.

Check Out Restriction The system shall be capable of restricting certain files (by type) from being checked out by anyone except certain named individuals.

Page 36, Part 4.9, Paragraph titled Archiving/Destruction Reports (last sentence) should state:

(in accordance with the instructions outlined in Section J, Exhibit G & Exhibit L)

Page 48, Part 9.0 Administrative Support Functions Clarification, the services listed are to be considered Optional Services, they are not to be included in the Offer for Base Services.

Page 55, Part 11.0 CONTINUITY OF SERVICE Replace the attached Document titled “Part 11 COS amend0002” with the information on Pages 55 & 56.

Page 57, Part 12.3.1, Qualifications of the Contract Manager DELETE “(within the past seven (7) years) from these paragraphs.

Solicitation Number: GS-03P-08-CD-D-0002 Amendment 0002 12/17/2007 Page 5

THE STRAWBRIDGE BLDG 8TH FL

20 NORTH 8TH ST

PHILADELPHIA PA 19107

CENTRAL SUPPORT SERVICES for FILE STORAGE, RETRIEVAL AND MANAGEMENT (on site) of paper files and reference materials Centralized Supply Storage, Management and distribution; Receiving

The purpose of this Amendment is as follows:

- Provide answers to additional questions received about the solicitation

- Provide clarifications to the Solicitation

- Provide all offerors with a new Proposal Form to submit pricing for this Solicitation. See Attachment titled "PRICE PROPOSAL SHEET amend0002"

Please See Attached Pages.