General Questions and Answers.docx

General Questions and Answers

1. Current Incumbent: Is there a current incumbent provide massage therapy services? If yes, can you provide the contract number? No

2. Historical Data: Can you provide the historical sales data for massage therapy services for 2017, 2018 and 2019? No historical data can be provided.

3. Fees: We are aware of the NAFI monthly fee but are there any additional fees? (i.e. Base Identification Pass, Vehicle Pass, etc.) No additional fees

4. Government Furnished Equipment: Is the Government or the Contractor providing the massage equipment (massage table and massage chair)? No

5. Massage Therapy Storage: Although liability insurance is a requirement, will there be a place for the contractor to securely store massage equipment and products when not in usage? Yes, in the massage room itself

6. Massage Therapy Forms: Is the Contractor responsible for all massage therapy forms (i.e. Client Intake Forms, Massage Therapy Consent Forms, etc.) or will this be provided by JBSA Randolph Fitness Center? The contractor is responsible for all massage therapy forms.

7. Massage Therapy Appointments: Is the Contractor allowed to utilize their website to have patrons book and pay for their massage therapy appointments? Yes, with approval from the chief, Fitness & Sports

8. Massage Therapy Packages: Is the Contractor allowed to offer massage therapy packages for the patrons (i.e. Five (30 minute) sessions, etc.)? Packages are allowed

9. Promotion of Massage Therapy Services: Will the JBSA Randolph Fitness Center website display the Contractor massage therapy services, contact information and how to book onsite massage appointments? It'll be placed in the brochure that is created by our Marketing department. If there is website available it can also be place there as well.

10. Gratuities: What is the policy of Randolph Air Force Base regarding Contractors receiving gratuities for massage therapy services? The Fitness Center has no issue with this.