G2v1_20240322_Final 22-05 AITEL Recompete PWS as Of 25March2024.docx

CUI

PERFORMANCE WORK STATEMENT (PWS)

160th SIGNAL BRIGADE, ADMINISTRATION, IT ENGINEERING AND LOGISTICAL SUPPORT (AITEL) FOR SOUTHWEST ASIA AND CENTRAL ASIA

22 March 2024

PERFORMANCE WORK STATEMENT (PWS)

160th SIGNAL BRIGADE, ADMINISTRATION, IT ENGINEERING AND LOGISTICAL SUPPORT (AITEL) FOR SOUTHWEST ASIA AND CENTRAL ASIA

TABLE OF CONTENTS

1. Introduction and Background

2. Scope

3. Technical Requirements

3.1. Project Management

3.2. Administration

3.2.1. Human Resources Support

3.2.2. Mail and Distribution Support

3.2.3. Security Support

3.3. Operations

3.3.1. Telecommunications Support

3.3.2. Cybersecurity Support

3.4. Information Systems Engineer Support

3.4.1. Facilities Engineering Support

3.4.2. Electrical and Power Engineering Support

3.4.3. Engineering Technician and Drafting Support

3.4.4. Information Systems Engineering – Transmission Support

3.4.5. Information Systems Engineering – Networks Support

3.4.6. Information Systems Engineering – Automation Applications Support

3.4.7. Information Systems Engineering – Outside Plant Engineering Support

3.5. Logistics

3.5.1. Logistic Support

3.5.2. Supply Support

4. General Requirements

4.1. Phase-in/out

4.2. Place of Performance

4.3. Work Hours/On-Call/Overtime

4.4. Training

4.5. Travel

4.6. Security Requirements

4.7. Protection/Cybersecurity

4.8. Safety

4.9. Government Furnished Property

4.10. Contractor Provided Resources

4.11. Data Collection and Inventory for Services Contracts

4.12. The Civilian Tracking System Reporting Requirement

4.13. Personnel

4.14. Conflicting Directives

4.15. Filing Documents

4.16. Sexual Assault and Sexual Harassment Policy

5. Plans and Support

6. Quality Control and Quality Assurance

6.1. Quality Control

6.2. Quality Assurance

7. Contracting Officer’s Representative (COR)

8. References

8.1. Applicable Documents

8.2. Abbreviations

Appendices

a. List of Administrative Plans and Reports

b. Performance Requirements Summary

c. Manning Requirement

1. Introduction and Background

The mission of the U.S. Army Network Enterprise Technology Command (NETCOM), 160th Signal Brigade is to maintain a forward-stationed, Theater Strategic Signal Brigade. This contract provides support services for the 160th Signal Brigade to conduct mission command in support of U.S. Army Central Command (ARCENT) and U.S. Central Command (CENTCOM) operations in Southwest Asia (SWA) and central Asia. Specifically, this contract facilitates the operational needs of the 160th Signal Brigade and subordinate commands by augmenting its staff, enabling efficiencies, and providing continuity in daily operations. The subordinate commands are the 25th and 54th Signal Battalions; however, are subject to change as the mission of the 160th Signal Brigade changes.

2. Scope

The Contractor shall provide Brigade and Battalion levels of staff support services in the areas of administrative support, operations support, information systems engineering support, and logistics support to the 160th Signal Brigade and subordinate commands within the CENTCOM Area of Operation (AOR), which is roughly defined as being located in SWA and Central Asia. Logistics support will include on site Company level support for supply operations as outlined in paragraph 3.5.2 of this PWS. While staff support service are currently provided in Kuwait, and Qatar, the possibility exists that the 160th Signal Brigade mission could expand into other Southwest Asia or Central Asia locations. The Contractor shall provide all management and personnel required to perform the Brigade and Battalion staff support services. The Contractor shall also provide staff support to military forces during exercises and contingency missions. If the Contractor workforce has to be increased, it will be handled under the Changes Clause of this contract. The Contractor shall be required to continue performance during hostilities in accordance with Section H, Special Contract Provisions.

This contract does not include hands-on operations, maintenance, and repair services for communications facilities (Regional Network Operation Security Centers (RNOSC), Southwest Asia Cyber Center (SWACC), Technical Control Facility (TCF), Satellite Terminals, etc.). Operations, maintenance, and repair services for communications facilities are provided under another contract. Operations, maintenance, and repair service for facilities other than communications facilities (barracks, warehouses, etc.) is provided by the local Department of Public Works and shall not be duplicated under this contract.

3. Technical Requirements

The Contractor shall provide personnel for staff support to the 160th Signal Brigade, 25th Signal Battalion, and 54th Signal Battalion. Personnel shall perform staff functions related to the Brigade and Battalion mission including engineering of the communications systems in support of the ARCENT and CENTCOM AOR.

3.1 Project Management

The Contractor shall provide a Project Manager (PM) that is knowledgeable and experienced in all aspects of project operations defined in this PWS. The Contractor shall have a PM physically co-located with the 160th Signal Brigade Headquarters (currently located at Camp Arifjan, Kuwait, but subject to change in accordance with mission requirements). The PM shall have experience in personnel management, management of projects, and shall perform all managerial duties necessary for the successful performance of the contract. The Contractor shall also designate an individual authorized to act in the PM's absence. Designations shall be submitted to the Contracting Officer (KO) and Contracting Officer Representative (COR), by e-mail, 10 days prior to contract performance. The PM and the alternate shall have full authority to act for the Contractor on all contract matters. The Contractor PM shall be responsible for full performance of services during any absence of Contractor employees. The Project Manager and identified alternate shall have a final Secret security clearance at work performance start date. The PM, and identified alternate, shall be able to be contacted by the COR at all times (24 hours per day, 7 days per week).

3.2 Administration

3.2.1 Human Resources Support

The Contractor shall provide support in the Brigade and Battalion Headquarters; shall collect and provide information to the Brigade and Battalion S-1 Offices for personnel in the Brigade and Battalion. This includes collecting and providing information to the higher headquarters S-1/G1 Offices, as required. The Contractor shall be responsible for submission, tracking and reconciliation of all Integrated Personnel and Pay System-Army (IPPS-A) reports. The Contractor shall be responsible for the Daily Status Report (DSR) on SIPR for Soldiers, Contractors, and Civilians. The Contractor will monitor, scrub the report for accuracy and submit it to higher within a timely manner. The Contractor shall monitor the Deployed Theater Accountability Software (DTAS) and be responsible for the timely and efficient mechanism for tracking and providing visibility of deployed soldiers, Contractors and Department of the Army Civilians (DAC). Visibility in DTAS is vital in determining the warfighting capability of the Brigade and subordinate commands. This may require frequent travel to and from the subordinate unit’s or higher headquarters’ location as mission dictates. The Government will submit all required actions to the PM for analysis, assignment, review, and correction.

3.2.1.1 The Contractor shall perform the following human resource functions:

a. Monitor and maintain Personnel Tempo (PERSTEMPO) data in accordance with established thresholds. Advise the Brigade and Battalion Commander of trends and make recommendations on corrective actions within the commands and associated companies (daily).

b. Prepare military awards, to include completing necessary forms and certifications, and review, for accuracy, awards recommendations submitted by the companies.

c. Prepare, based on narrative provided, unit level portion of evaluations.

d. Process leave and pay actions IAW local policies and regulatory guidance. Updated

e. Prepare and process essential personnel actions.

f. Perform unit level mail clerk duties.

g. Perform general administration duties, such as preparing correspondence and filing.

h. Process unit personnel accountability reports and notices on a daily basis.

i. Process the Personnel Asset Inventory (PAI) in accordance with current IPPS-A Functional Guidance.

j. Analyze officer and enlisted personnel manning status, Unit Manning Report (UMR), and ensure appropriate IPPS-A transactions are submitted timely and accurately on a daily basis.

k. Prepare non-deployable report on a monthly basis, and monitoring on a daily basis.

l. Monitor and maintain the DSR reports and submissions.

m. Perform daily reconciliation and updates in DTAS and provide various reports to higher headquarters in accordance with established suspense date, which, at a minimum, includes accountability by day, name, location and unit.

n. The Contractor shall ensure the following DTAS objectives are met:

1. Improve data quality.

2. Establish a common picture.

3. Perpetuate deployed personnel accountability.

o. Conduct Soldier in and out-processing to include processing levy packets and production of Permanent Change of Station (PCS) orders.

p. Process reassignment documents including:

1. Process deletion, deferment and diversion actions

2. Publish Temporary Change of Status (TCS) orders

3. Monitor enlisted PCS reassignment “no shows”

4. Process reassignment notices or forward to Battalion

q. Review and update Soldier records such as iPERMS and Soldier record briefs for accuracy and assist if correction, as required.

r. Process Soldier financial requests and actions to obtain correct entitlements and pay.

s. Establish and maintain records in accordance with Army Records Information Management System (ARIMS)

t. Provide Enlisted Personnel Promotion Processing at Brigade and Battalion level.

1. Review PV2-SPC/CPL advancements

2. Process SGT and SSG promotions

3. Process reevaluations

4. Process Exceptions to Policy

3.2.1.2 Contractor employees providing Human Resource shall have work experience in the following:

a. Word processing, presentation and spreadsheet software (Microsoft Word, PowerPoint, Outlook, Excel, Adobe PDF)

b. Department of the Army HR personnel systems

c. PERSTEMPO regulations and tracking

d. Proper Military Awards process

e. Proper Evaluation process

f. Proper personnel actions request process

g. Records Management to include ARIMS. IPPS-A transaction submission, error correction and understand numerous reports

h. Strength Management

i. DTAS “three (3) tiered” architecture: the Enterprise Database; the Theater Database and the Mobile System

j. Proper management of leave, pass, and financial actions.

k. Proper marking, handling, and safeguarding of CUI (includes PII).

l. Privacy Act (PA) and procedures for proper release of personal information.

3.2.2 Mail and Distribution Support

The Contractor shall provide Mail and Distribution services for the Brigade and Battalions using required knowledge of Army regulations, Department of Defense (DoD), and United States Postal Service (USPS) manuals. The Contractor shall ensure official mail and distribution is received and picked up in a timely manner and delivered appropriately. Travel to other geographic locations within the theater may be required.

Contractor personnel picking up or delivering accountable mail shall be briefed on courier responsibilities and shall be in possession of proper courier authorization documentation issued by the Brigade S2. Courier authorization documentation requires revalidation by the issuing authority on a biennial basis.

The Contractor shall perform the following functions:

a. Provide official mail and distribution services in accordance with pertinent ARs, DoD, and USPS manuals.

b. Receive and pick up mail and make distribution of all classes of incoming official mail and parcels for the organization in accordance with applicable regulations and guidance at least once daily.

c. Provide a daily updated Brigade mail list of all classes of official mail and parcels for the organization.

d. Receive, pick up, sign and safeguard regular and accountable mail at the installation mail center and from private carriers.

e. Receive and distribute intra-post distribution and correspondence to include accountable mail.

f. Maintain an authorization roster for receipt of classified and accountable mail for each unit.

g. Research and re-direct misdirected personal mail.

h. Process and safeguard undeliverable mail in accordance with pertinent ARs, DoD, and USPS manuals.

i. Receive and dispatch outgoing regular, accountable, and classified official mail in accordance with applicable regulations and guidance.

j. Secure undelivered certified, registered, and Express mail; items shipped through the General Services Administration’s overnight contract carrier; items bearing DoD accountable container numbers; and similar items in a GSA approved security container approved for storage of Secret material.

k. Maintain an active and inactive file of personnel appointed unit mail clerks and personnel designated to sign for accountable mail on appropriate form(s).

3.2.2.1 Mail and Distribution personnel shall have work experience in the following:

a. Official Mail and Distribution procedures

b. Preparation and processing of pertinent forms

c. Word processing, spreadsheets, database, and electronic form filler software

d. Final preparation of military correspondence (AR 25-50)

e. Army Records Information Management System (ARIMS)

f. Privacy Act (PA) and procedures for proper release of personal information

3.2.3 Security Support

The Contractor shall perform duties at the Brigade and Battalion S-2s. The Contractor shall provide physical security, personnel security (PERSEC), and Information Security (INFOSEC) support in accordance with current Army and DoD policies. Using knowledge of all security disciplines, the Contractor shall address and assist with resolving multi-discipline security issues. Contractor security specialist personnel shall have a final SECRET security clearance at work performance start date. These contractor positions are Authorized (General) Users. Certification requirements in accordance with DoDM 8140.03 are not applicable to these positions.

3.2.3.1 The Contractor shall perform the following functions:

a. Implement physical security program in accordance with AR 190-13, AR 190-51, and AR 380-5.

b. Coordinate required physical security Government inspections and surveys with installation physical security office in accordance with AR 190-13.

c. Draft for Government approval and maintain the unit’s physical security plan for submission to supporting/installation physical security office.

d. Coordinate with supporting/installation command for designation of command Mission- Essential/Vulnerable Area (MEVA) and restricted areas and complete risk analysis worksheets for MEVAs in accordance with AR 190-13, AR 190-51, and Department of the Army Pamphlet (DA Pam) 190-51.

e. Support the Government’s command key and lock control program in accordance with AR 190-51.

f. Support the Government’s information security program in accordance with NETCOM Reg 380-5, AR 380-5 and current Army and DoD policy updates to ensure compliance with proper processing, transmitting, transporting, marking, safeguarding, storing, and destroying procedures of classified information and material.

g. Support the Government’s Information Security Program with regards to Controlled Unclassified Information (CUI) to ensure CUI is properly marked, protected, stored, transmitted, and destroyed in accordance with DoDI 5200.48 and HQDA (DAMI-CD) memo, 27 Aug 2020, subj: Implementing Guidance for Department of Defense Instruction 5200.48, Controlled Unclassified Information.

h. Support the Government’s security assessments on classified material and handling procedures to ensure compliance with applicable directives. Ensure AR 380-5 Security Program Management requirements are met at the assigned unit; Ensure unit is compliant with storage safeguarding, and physical security requirements for classified material; Employ approved methods for classified material reproduction, destruction, transmission and transportation of classified material (designated equipment, National Security Agency (NSA) approved destruction equipment, classified courier program, approved secure facsimile machines, and secure telephone equipment); and implement and maintain a current emergency action plan for safeguarding of classified items.

i. Support the Government’s security assessments of proposed Secret Internet Protocol Router Network (SIPRNET) installation sites and provide recommendations to the Government to ensure security shortfalls are identified and corrected prior to SIPRNET installation/activation.

j. During security in-processing of personnel, the Contractor shall support the Government to ensure compliance with AR 380-67 and current NETCOM/Army/DoD PERSEC policy updates at Brigade/Battalion level.

k. Monitor investigation status of personnel, initiate request for background investigations and periodic reinvestigations (PR) as required via the Personnel Security Investigation portal (PSIP) (or successor system) in support of the Continuous Evaluation (CE) program. If required, notify affected personnel of upcoming PR requirement at least 30 days prior to the due date of the PR.

l. Maintain accurate Security Clearance Access Rosters (SCAR) for Soldiers, DA Civilians, and for Contractor and subcontractor employees supporting the organization. Coordinate with respective Contractor Facility Security Officers (FSO) on all Visit Authorization Requests (VARs). Ensure visit requests are submitted via Defense Information System for Security (DISS), or approved successor system, National Background Investigation Service (NBIS) (when fully implemented), as required.

m. Provide reviews and recommendations of the Brigade/Battalion’s security procedures based on changes in the current force protection status.

n. Populate and/or ensure the population of DISS or approved successor system for unit military, civilian, and contractor personnel with all required information in accordance with current Army and DoD policy.

o. Provide security in-out processing support for military, civilian and contractor/subcontractor personnel as required.

3.2.3.2 The Contractor shall:

a. Participate in Physical Security Working Groups and scheduled meetings and provide verbal and/or written recommendations to the requiring activity based on event content.

b. Participate in Information Security Meetings and provide verbal and/or written recommendations to the requiring activity based on meeting content.

c. Participate in Personnel Security meetings and briefs and provide verbal and/or written recommendations to the requiring activity based on event content.

d. Participate in Antiterrorism/Force Protection (AT/FP) Working Groups and scheduled meetings and provide verbal and/or written recommendations to the requiring activity based on event content.

e. Attend Security related training (online, resident, non-resident) as required by the COR.

3.2.3.3 The Contractor shall have:

a. Practical experience in Physical Security

b. Practical experience in Information Security, to include the CUI program.

c. Practical experience in Personnel Security and use of associated systems, i.e. PSIP, DISS, NBIS (when fully implemented), Secure Web Fingerprint Transmission (SWFT) and other systems/portals as required.

d. A current final SECRET security clearance. Access to classified information under this contract shall not exceed the Secret level.

3.2.3.4 The Contractor shall also have current in-depth knowledge and work experience in the following:

a. Operations Security (OPSEC)

b. Industrial Security

c. Antiterrorism/Force Protection (AT/FP)

d. 32 CFR Part 117, NISPOM

e. Department of Defense and Army security regulations

3.2.3.5 The Contractor shall also have current general knowledge and work experience in the following:

a. Threat Awareness and Reporting Program (TARP)

b. Transient Electromagnetic Pulse Surveillance Technology (TEMPEST)

c. Intelligence Reporting Procedures

d. Communications Security (COMSEC) policy and safeguarding requirements, AR 380-40, DoD and National level policies.

e. Briefing techniques and Microsoft office products.

3.3 Operations

Operations Service consists of Brigade and Battalion level Telecommunications Support, and Cybersecurity Support.

3.3.1 Telecommunications Support

The Contractor shall provide support within the Brigade or Battalions Staff on internal and external issues, such as war fighter operational needs, that impact US Army telecommunications and signal operations within the 160th Signal Brigade or subordinate Battalions’ AOR. This is focused on specific war fighting areas - Plans, Orders, Command and Control, and S-3 functional areas of Force Management, Readiness Reporting, and Training Management designed to manage and monitor Army signal operations, services, and equipment. The Contractor shall perform analysis, staff studies, problem resolution, consultation, and administrative responsibilities in support of Army signal operations, providing support in the full integration of unit capabilities, supporting the Government with planning, execution and synchronization of unit efforts within the Brigade or Battalions Staff. The Contractor shall work, predominantly in the telecommunications and signal operations discipline with extensive background experience and understanding in the Operations Order (OPORD) process, future operations, and current operations and have a general understanding of military organization, in support of the 160th Signal Brigade and its subordinate Battalion’s HQ in support of ARCENT and CENTCOM in the 160th Signal Brigade AOR.

3.3.1.1 The Contractor shall perform the following functions:

a. Staff planning actions, to include integration with the war fighter operational plan, pertaining to one or more assigned telecommunications and information systems in Southwest and Central Asia theater of operations, such as tracking telecommunications services to support operational requirements; identification and resolution of operational needs and problems; optimization of resources; and intense support for emergency or urgent telecommunications requirements.

b. Provide planning recommendations, coordination and monitoring of exercises to assure achievement of system objectives, responsive implementation, and satisfactory operation.

c. Provide analysis of plans and orders of subordinate units to ensure Brigade or Battalions objectives and standards will be met.

d. Coordinate synchronized operations with other units and staff section.

e. Perform tracking and coordination of multiple operations and projects spanning the AOR.

f. Provide planning and coordinating recommendations for formal and informal site surveys for projects requiring Engineering support.

g. Prepare and recommend Courses of Action (COAs) to the S-3 and staff on operation and project related issues.

h. Provide updates on current and future operations and projects to include time and resources available to the Brigade or Battalions staff.

i. Prepare and present reports and briefings to the Brigade or Battalions staff to include the S3 administrative and operational briefing slides.

j. Readiness Reporting: Collect, consolidate and prepare Readiness data and provide to the Brigade or Battalions Staff.

k. Collect and consolidate training data for the Brigade or Battalions staff. Provide Training status reports and briefings. Synchronize training resources.

l. Prepare Serious Incident Reports (SIRs) to be reviewed by the S-3 and forwarded to higher commands.

m. Track and disseminate to command and archive all Army Actions (ALARACT).

n. Conduct pre and post site surveys of Engineering and Installation (E&I) projects and provide a written report of finding and engineering guidance to the 160th Signal Brigade and its subordinate Battalion HQs.

o. Draft military orders.

3.3.1.2 Telecommunications Support personnel shall have the following work experience and abilities:

a. Knowledge of signal operations concepts and principles, Command SOPs, and Command practices to support the missions of the 160th Signal Brigade or Battalions by being able to review, analyze, and advise in the resolution of complex and difficult signal operations as part of a larger war-fighting operation.

b. In-depth knowledge of Army Doctrine Publication (ADP) 3-0 and Tasking orders and how they relate to the overall mission.

c. Ability to brief senior officers in formal and informal settings; Non-Commissioned Officer (NCO)/Officer Battalion, Brigade, Division staff experience a plus.

d. Knowledge of ADP 5-0, the Military Decision-Making Process (MDMP), and staff estimates. Knowledge of how to work as part of a military planning staff.

e. Army Information Technology and Management policy, and in some instances, policies and practices of other agencies, industry, or other sources of technical data in order to determine the best way to support exercise and operational requirements.

f. Organization, missions, and personnel of other agencies and activities such as NETCOM staff elements, ARCENT, Coalition/Joint Task Force (CJTF)-Kuwait, the Coalition Land Forces Component Command (CFLCC), and Defense Information Systems Agency (DISA) Central Command (DISA- CENT), sufficient to coordinate signal operations matters related to exercise, mobilization, and operational requirements.

g. Ability to communicate technical signal operations and planning issues in a clear, understandable manner to support the Government with effective management; ability to brief high level officials on recommended courses of action and resources; ability to prepare reports and other documents; and ability to participate in working groups, meetings, and conferences.

h. Analytical ability to evaluate, integrate, and initiate plans, programs, and actions related to signal operations in order to adequately portray and present findings.

3.3.2 Cybersecurity Support

The Contractor shall ensure the confidentiality, integrity, availability, identification, authentication, and non-repudiation of classified and unclassified information systems and/or network components within the AOR of 160th Signal Brigade. Cybersecurity support functions are categorized as elevated privileged per AR 25-2 guidelines and DA PAM 25-2-14 paragraph 3-15 Information System Security Officer (ISSO). As the ISSO the contractor shall, hold a U.S. Government security clearance commensurate with the level of information processed by the system or enclave. The contractor shall maintain a working knowledge of the system or enclave functions, its technical cybersecurity safeguards, and its operational cybersecurity measures. The contractor ISSOs holds a non-Critical Sensitive position, with Secret clearance, with a favorably adjudicated Tier 5 investigation (formerly Single Scope Background Investigation, SSBI) and shall be designated as elevated privileged users.

3.3.2.1 The Contractor shall perform the following functions:

a. Review and compile provided vulnerability or configuration status reports of Automated Information Systems (AIS) within the AOR and provide Cybersecurity status briefs and recommendations for corrective actions.

b. Review, assess and authorize requests to ensure compliance with DoDI 8510.01, Risk Management Framework (RMF) for DoD Information Technology (IT) and provide recommendations for Government approval. The Contractor shall maintain documentation of all requests and approvals in accordance with AR 25-400-2, ARIMS, to include monthly IA Control validations, artifact gathering, RMF Implementation Plans (DIP), Risk Management Framework for DoD Information Technology (IT) DoD Instruction 8510.01, and all accreditation efforts.

c. The Contractor shall provide reviews and support the ISSM in Risk Management Framework (RMF), referencing DoD Instruction 8510.01 and DA PAM 25-2-14 paragraph 3-15. Contractors working on Department of Defense (DoD) projects shall adhere to RMF guidelines to ensure the security of information systems.

d. The Contractor shall review, assist, and provide guidance to all Battalions under the 160th to ensure all necessary documents, as defined within DISA and DoD policies, are completed accurately for the purposes of completing the RMF process.

e. The Contractor shall provide RMF oversight.

f. The Contractor shall provide guidance on Controls Implementation: Providing guidance and expertise in implementing specific security controls as outlined in the RMF framework.

g. The Contractor shall provide Supporting Assessment Activities: Assisting in the conduct of security control assessments and vulnerability assessments to evaluate the effectiveness of security controls.

h. The Contractor shall provide Reporting and Recommendations: Contractors shall draft the reporting of findings and make recommendations based on the assessment results.

i. The Contractor shall work in close collaboration with the organization’s security teams and follow DoD guidelines and protocols during each phase of the RMF process.

j. The Contractor shall review and ensure all applicable Security Technical Implementation Guides (STIGs) are applied and documented to the system provided by the Battalion IA and cybersecurity support personnel per DA PAM 25-2-14 paragraph 3-15.

k. Review connection requests and provide recommendations in accordance with CENTCOM Connection Approval Process for approval. The Contractor shall maintain documentation of these requests and approvals. The Contractor shall prepare DISA Cloud Access Point (CAP) package for Defense Switched Network (DSN)/Voice system for Government review and approval.

l. Coordinate with Cybersecurity personnel both within, and outside of, the Southwest Theater of Operations to ensure network diagrams are updated and current for voice and data networks within the AOR.

m. Maintain status of and provide recommendations based on the current network architecture and engineering revisions of global MPLS and networks. Maintain System Network Approval Process (SNAP), perform data entry and run inquiries for Information Systems Security Program (ISSP), , enterprise Mission Assurance Support Service (eMASS) and Enterprise Reporting Service (ERS) and perform tasks as required.

n. Maintain current status, provide recommendations, and prepare network diagram improvements, routing policy, network policies, and new information systems equipment selection and testing.

o. Maintain current status and provide recommendations based on current technical documentation provided by the Joint Interoperability Test Command (JITC).

p. Ensure standards are compliant for network and information systems configuration, including routing architecture, traffic engineering, inter/intra Point of Presence (POP) topology, peering policies and guidelines for maintenance activities.

q. Prepare documents for new technology requests to be implemented onto the network.

r. Provide IA recommendations for information systems and network projects in accordance with DoD, CENTCOM, and U.S. Army regulations.

s. Conduct market research and provide recommendations for hardware and software based on DISA, NSA, National Information Assurance Partnership (NIAP), DoD, USCENTCOM, and US Army compliance standards.

t. Track and maintain records of personnel cybersecurity training, certifications, and re-certifications for the 160th Signal Brigade and subordinate units to ensure compliance with DoD, CENTCOM, and U.S. Army regulations ATCTS.

u. Provide weekly situation awareness report of current operations and functional areas. This report will be submitted COB 16:00 Kuwait time on Friday.

v. Support the Government with their security assessments of proposed and CENTRIX installation sites to ensure security shortfalls are identified and corrected prior to SIPRNET installation/activation.

w. Support the implementation, dissemination, and tracking of the Public key Infrastructure (PKI) in accordance with Department of Defense Instruction (DoDI) 8520.02, PKI and Public Key (PK) enabling.

3.3.2.2 The Contractor shall have the following qualifications and training:

a. Practical network experience supporting MPLS/Internet Protocol (IP)/Virtual Private Network (VPN) networks in a carrier environment is required.

b. Experience in the functional areas defined by DoDM 8140.03 and acceptable corresponding DCWF role pertaining to IAT level II.

c. Prior to assuming position, the Contractor shall have Information Assurance Management (IAM) level II certification requirements as listed in DOD DoDM 8140.03 and associated DCWF role and shall maintain IAM level II certification requirements throughout the life of the contract.

d. Proficiency in Microsoft Visio, Microsoft Office applications, and AUTOCAD.

e. Experience and knowledge of tactical and strategic communication networks and their respective regulatory compliance standards.

f. A working knowledge of DoD and Army regulations, instructions, and directives pertaining to Cybersecurity/Information Assurance (i.e., AR 25-2, AR 380.5, DoDI 8500.01, DoD Directive 8140.01, DoDI 8510.01.

g. The ability to demonstrate excellent verbal and written communication skills in order to provide clear and precise documents and recommendations.

h. Proficiency with tools utilized in discovery and scanning of network vulnerabilities.

3.4 Information Systems Engineering Support

The Contractor shall provide staff level engineering support to include facility engineering, power engineering, and drafting support for the 160th Signal Brigade or subordinate Battalions. The Contractor shall provide transmissions engineering, networks engineering, automation systems engineering, outside plant engineering, inside plant engineering, circuit level engineering, on-site engineering and associated drafting and document preparation to the 160th Signal Brigade or Battalion S-3. Staff engineering support shall include creation and review of numerous documents and plans to include systems design plans and associated overall theater information systems architectures as well as support related to minor and major construction in support of information systems supported by the 160th Signal Brigade and its subordinate Battalion HQs. The Contractor shall perform information systems engineering to include facility engineering, power engineering, system engineering, project engineering, test engineering, and operational engineering support related to the construction, acquisition, installation, integration, validation, and continued operations of all theater information systems. A partial list of these information systems include the following: radio, fiber optics, cable plant, technical control, local and wide area networks, command and control, space communications, record data, switched data/voice, video computer, office automation, automation security, network security, physical security systems, perimeter security systems, network and systems management and control, and video teleconferencing, buried duct systems, copper cable distribution, fiber optics cable distribution, man-hole systems, hand-hole systems, aerial cable distribution, telecommunications pole systems, signal grounding systems, power distribution systems, facility design, lightning protection systems, main cable distribution frames, building cable distribution frames, overall cable plant designs, protected distribution systems and cable splicing and termination.

a. Work Locations. Work shall be performed throughout the entire 160th Signal Brigade area of operations. Work will require frequent travel within the theater of operations. For planning purposes; all personnel supporting this body of work will be in a TDY status 4 months per year; it is estimated that TDY will be 80% in the theater of operations and 20% outside the theater of operations.

3.4.1 Facilities Engineering Support

The Contractor shall provide facilities (buildings and supporting infrastructure) engineering support related to the operation, maintenance, and sustainment of multiple communication sites in the following areas: Facilities Engineering Support includes 160th Signal Brigade asset non- communication facilities such as barracks, warehouses, etc. In the absence of available government source engineering support for the 160th Signal Brigade assets, the Facilities Engineer shall provide support. The scope of support for non-communication facilities shall be equal to or less than that of communication facilities and shall be performed secondary to that of communication facilities. Support for non-communication facilities shall be performed on a case-by-case basis and upon advance written authorization by the COR.

The Contractor shall provide facility engineering support to resolve difficult facilities engineering problems and issues, provide recommendations in planning and designing existing construction, sustainment, renovation and improvement projects for real property facilities, encompassing highly specialized or unique communication facility requirements. In addition, the Contractor shall design and make recommendations for communication facilities Heating, Ventilation, Air Conditioning (HVAC), fuel systems, and fire protection.

3.4.1.1 The Contractor shall perform the following functions:

a. Develop and review architectural and engineering management plans for assigned projects and provide to the Government for review.

b. Perform site surveys.

c. Conduct pre and post site surveys of E&I projects and provide a written report of finding and engineering guidance to the 160th Signal Brigade and its subordinate Battalion HQs

d. Provide technical support in order to ensure timely resolution of equipment outages.

e. Provide support with routine facility management.

f. Prepare project cost estimates for Government review.

g. Prepare and review project time schedules.

h. Analyze project proposals, providing technical review of design calculations, analyses, drawings and specifications to ensure compliance with project objectives and standards.

i. Provide input to the KO, COR or their designated representatives during construction contract negotiation and administration of the resulting contract.

j. Coordinate all design phases with the appropriate managers, engineers, and staff elements.

k. Maintain current engineering data and milestones for assigned projects.

l. Participate in meetings with contractors and project sponsors.

m. Advise the Government on inspection, maintenance and repair standards.

n. Recommend new infrastructure equipment installations and modification to facilities to accommodate new communications equipment in support of mission requirements and reflective of new technologies.

o. Evaluate programs and projects to assure compliance with all environmental, energy use, safety and security standards.

3.4.1.2 Facilities Engineering Support personnel shall have work experience in the following:

a. A minimum of five (5) years’ experience in the engineering of buildings and equipment such as: HVAC, and low voltage (under 600 volts) electrical power systems and equipment. Practical or institutional experience in a similar environment is essential, of utmost importance when considering equivalence: past work experience with foreign/European electrical standards, previous experience supporting electrical, power, and facility engineer support.

b. Operations of similar US Government facilities.

c. Applicable construction standards, methods, practices and techniques, materials, and equipment to determine compliance with regulations and standards.

d. Work classifications and the regulator and statutory restrictions on the expenditures of appropriated and non-appropriated funds.

e. Automated data processing concepts, systems capabilities, and economic usage to effectively complete assignments.

f. Project programming, determining types of resources, and long-range planning.

g. Planning, conducting and recording of surveys and reviewing Government inspections.

h. Proficient in the use of Microsoft Office applications.

i. Familiar with national electrical, mechanical, and building codes.

3.4.2 Electrical and Power Engineering Support

The Contractor shall provide power engineering support in the following areas: generators, Uninterruptible Power Supplies (UPS) systems, battery strings, electrical distribution, and Grounding, Bonding, and Shielding (GBS).

3.4.2.1 The Contractor shall perform the following functions:

a. Develop and review architectural and engineering management plans for assigned projects and provide to the Government for review.

b. Perform site surveys.

c. Conduct pre and post site surveys of E&I projects and provide a written report of finding and engineering guidance to the 160th Signal Brigade and its subordinate Battalion HQs

d. Provide technical support in order to ensure timely resolution of equipment outages.

e. Prepare project cost estimates for Government review.

f. Prepare and review project time schedules.

g. Analyze project proposals, providing technical review of design calculations, analyses, drawings and specifications to ensure compliance with project objectives and standards.

h. Provide input to the KO, COR or their designated representatives during construction contract negotiation and administration of the resulting contract.

i. Coordinate all design phases with the appropriate managers, engineers, and staff elements.

j. Maintain current engineering data and milestones for assigned projects.

k. Participate in meetings with contractors and project sponsors.

l. Advise the Government on inspection, maintenance and repair standards.

m. Evaluate programs and projects to assure compliance with all environmental, energy use, safety and security standards.

3.4.2.2 Electrical and Power Engineering Support personnel shall have work experience in the following:

a. Past work with foreign/European electrical standards. Previous experience supporting electrical, power, and facility engineering support in austere environments.

b. Operations of similar US Government facilities.

c. Project programming, determining types of resources, and long-range planning.

d. Proficient in the use of Microsoft Office applications.

e. Familiar with national electrical codes.

f. Experience in trouble shooting electrical and mechanical systems.

3.4.3 Engineering Technician and Drafting Support

The Contractor shall provide technician and drafting support to perform project specific engineering duties, develop Computer-Aided Design and Drafting (CADD) design layouts and plans and records management.

3.4.3.1 The Contractor shall perform the following functions:

a. Develop and review architectural and engineering management plans for assigned projects and provide to the Government for review.

b. Perform site surveys.

c. Conduct pre and post site surveys of E&I projects and provide a written report of finding and engineering guidance to the 160th Signal Brigade and its subordinate Battalion HQs

d. Provide technical support in order to ensure timely resolution of equipment outages.

e. Analyze project proposals, providing technical review of design calculations, analyses, drawings and specifications to ensure compliance with project objectives and standards.

f. Provide input to the KO, COR or their designated representatives during construction contract negotiation and administration of the resulting contract.

g. Coordinate all design phases with the appropriate managers, engineers, and staff elements.

h. Maintain current engineering data and milestones for assigned projects.

i. Participate in meetings with contractors and project sponsors.

3.4.3.2 Engineering Technician and Drafting Support personnel shall have work experience in the following:

a. A minimum of five (5) years’ experience in using computer tools to solve scientific and engineering problems and CADD system use and maintenance.

b. Using CADD system to develop engineering drawings. (Engineering Technician and Drafting personnel) for Government review.

c. AutoCAD format CADD drafting software.

d. Proficient in the use of Microsoft Office applications.

3.4.4 Information Systems Engineering (ISE) – Transmissions Support

The Contractor shall perform system design and development engineering functions for existing systems to support the engineering of information systems including the following: radio, fiber optics, cable plant, technical control, local and wide area networks, command and control, space communications, record data, switched data/voice, video computer, office automation, automation security, network security, physical security systems, perimeter security, network and systems management and control, and video teleconferencing.

3.4.4.1 Transmission Support personnel shall have information systems engineering experience with Department of Defense Information Network (DODIN) information technologies performing information systems engineering to translate the functional requirements and performance objectives into design criteria and specifications for the individual elements and subsystems that will make up that system.

3.4.4.1.1 Transmissions Support personnel shall possess a minimum of five (5) years of experience with: Satellite communication systems, support racks, fiber, Interconnect Facilities (ICFs), Network Equipment Technologies (NET), multiplexers, voice transcoders, tactical/strategic interfaces, switching communications, Non Secure Internet Protocol Router Network (NIPRNET), SIPRNET, local area networks (LANs), Wide Area Networks (WANs), Multiprotocol Label Switching (MPLS), Virtual Routing and Forwarding (VRFs), outside cable plant transmission, radio propagation (Line of Sight (LOS), Voice Over IP (VOIP), digital microwave (M/W) equipment operation, radio systems engineering, base band multiplexers, cable and Television and Video Teleconferencing, to include support for cable television channels such as American Forces Network (AFN) and a command channel for public announcements.

3.4.5 ISE – Networks Support

The Contractor shall review the system design and development engineering activities to bolster the engineering and procurement of information systems. This includes a broad spectrum of elements such as radio, fiber optics, cable infrastructure, technical control, local and wide area networks, command and control systems, space communications, data recording, switched data/voice, video computing, office automation, automation security, network security, physical security systems, perimeter security systems, network and systems management and control, video teleconferencing, MPLS, and VRFs.

3.4.5.1 The Contractor shall provide the following functions:

a. The Contractor shall review the position Identity Services Engine (ISE) Network Support contractor typically involve a range of responsibilities related to managing, maintaining, and troubleshooting network systems, particularly those associated with identity and access management.

b. The Contractor shall review the deployed and implemented which includes installing, configuring, and setting up ISE systems and components within network infrastructures.

c. The Contractor shall review the Identity and Access Management (IAM) which includes managing user access controls, authentication, authorization, and policy management within the ISE framework.

d. The Contractor shall review issue resolution to include identifying and resolving network issues related to ISE, including authentication problems, policy misconfigurations, and connectivity issues.

e. The Contractor shall review security management which consists of implementing security protocols and measures within the ISE framework to ensure network protection and compliance with security standards.

f. The Contractor shall review policy development which includes creating and maintaining policies for network access, user privileges, and other ISE-related configurations.

g. The Contractor shall review integration and collaboration with other IT teams and departments to integrate ISE with other network systems and services, ensuring seamless operation and compatibility.

h. The Contractor shall review detailed documentation of configurations, issues, resolutions, and changes made to the ISE system. Creating reports for management and stakeholders as needed.

i. The Contractor shall review training and support to end-users, administrators, or other IT staff on using the ISE system efficiently and effectively.

j. The Contractor shall review updates, upgrades, and patches to the ISE system to ensure it remains up-to-date and secure.

3.4.5.2 Networks Support personnel shall have information systems engineering experience in information technologies performing information systems engineering to translate the functional requirements and performance objectives into design criteria and specifications for the individual elements and subsystems that will make up that system.

a. Service Design Packet (SDP) review for configuration changes and provide written technical recommendations to the government of required changes.

b. Recommendation of acceptance of SDP for implementation

c. Reporting on status of configuration changes, typically this will be provided to the government weekly via written update and via update brief to the government.

d. Provide recommendations for configurations to remediate performance gaps observed with established performance objectives.

3.4.5.3 Networks Support Personnel shall possess a minimum of five (5) years’ experience and expertise in at least one (1) of the functions in the following subparagraphs and substantial familiarity in the remainder. All of the three (3) areas must have at least one (1) individual that meets the knowledge and experience requirement. Areas of expertise include:

a. Voice Systems to include telephone switches such as Meridian SL-100 (or current telephone switch…