FY27 LTC Ombudsman Expansion for ALR - NOI 7.30.26.docx

BD-27-1040-1040C-1040L-131337

EXECUTIVE OFFICE OF AGING & INDEPENDENCE

ON BEHALF OF THE

LONG TERM CARE OMBUDSMAN PROGRAM

NOTICE OF INTENT TO AWARD BEST VALUE GRANTS

FOR OMBUDSMAN SERVICES TO RESIDENTS OF ASSITED LIVING RESIDENCES

Issued: July 30, 2026 The Massachusetts Executive Office of Aging & Independence (AGE), on behalf of the Massachusetts Long Term Care Ombudsman Program (LTCOP), and in furtherance of AGE’s limited administrative support of the LTCOP, announces the intent of the LTCOP to make the following Best Value Grant Awards to effectuate LTCOP support for residents of Assisted Living Residences (ALRs) as described in this Notice: $96,537 to Springwell, Inc.; $96,537 to Greater Springfield Senior Services, Inc.; $96,537 to Old Colony Planning Council; and $96,537 to AgeSpan, Inc. The grant awards are for the provision of long-term care ombudsman services to residents of ALRs in Massachusetts cities indicated in Attachment B – Town Listings.

Purpose and Justification of the Award The Long-Term Care Ombudsman Program (LTCOP) is an independent program established to fulfill the duties and responsibilities established by applicable state and federal law.[footnoteRef:1] The State Ombudsman, appointed by the Secretary of the Executive Office of Health and Human Services (EOHHS), oversees and manages the provision of LTCOP services throughout the Commonwealth. The LTCOP accepts complaints, conducts investigations, and attempts to resolve problems related to the health, safety, welfare, and rights of individuals who live in long-term care facilities[footnoteRef:2] and Assisted Living Residences.[footnoteRef:3] [1: M.G.L. c. 6A, § 16CC, 42 U.S.C. 3001 et seq.] [2: Long Term Care Facilities in Massachusetts are regulated by the Department of Public Health, pursuant to M.G.L. c. 111, § 71, and 42 U.S.C. 3001 et seq.] [3: Assisted Living Residences in Massachusetts are certified by the Executive Office of Elder Affairs pursuant to M.G.L. c. 19D and 651 CMR 12.00.]

The LTCOP intends to provide the organizations named above with these grant awards to provide the LTCOP services described in Attachment A: Long Term Care Ombudsman Program for Assisted Living Residents FY27 Statement of Work for residents of ALRs in the municipalities described in Attachment B: Town Listings. These intended grant recipients, which are Area Agencies on Aging (AAAs) provide coordination and services related to federal Older Americans Act requirements. Similarly, the LTCOP is in part funded through Older Americans Act funding and contracts with AAAs to support the LTCOP and related efforts. In operating the LTCOP pursuant to federal authority, these intended grant recipients have the expertise and experience necessary to provide LTCOP services to residents of ALRs. The grant awards described in this Notice will allow these AAAs to further the purpose and goals of the LTCOP to support residents of ALRs in the applicable geographic regions.

Because of the intended grant recipients’ role and expertise, these best value grant awards are necessary and efficient, and support the purposes and timely disbursement of the grant award, and is fair and reasonable, and represents the best value for, and is in the best interest of, the LTCOP, residents of ALRs, and the people of the Commonwealth.

Description of Services Long-term care ombudsman services are provided to the residents of assisted living residences (ALRs) in the geographic areas defined in Attachment B – Town Listings, and consist of the services described in Attachment A: Long Term Care Ombudsman Program for Assisted Living Residents FY27 Statement of Work.

The LTCOP reserves the right to modify the requirements for this grant award as needed to ensure the purpose of the LTCOP as described in this Notice is met. The LTCOP further reserves the right to modify or clarify the scope of the grant award, or any contracts as a result of these grant awards.

Comments In accordance with the Office of the Comptroller’s Policy for State Grants, Federal Sub-Grants, and Subsidies, the LTCOP intends to award grants to the above-mentioned organizations to effectuate LTCOP services as described above, unless significant legitimate challenges are raised, and which provide reasonable doubts as to the appropriateness of the award process. Any interested vendors wishing to raise such significant legitimate challenges must submit comment through COMMBUYS by August 13, 2026.

COMMBUYS Support Website: Go to www.mass.gov/osd/commbuys.

Email: Send inquiries to the COMMBUYS Helpdesk at COMMBUYS@mass.gov Telephone: Call the COMMBUYS Help Desk at 1-888-MA-STATE (1-888-627-8283). The Help Desk is staffed from 8:00 AM to 5:00 PM Monday through Friday Eastern Standard Time, except on federal and state holidays.