FY25_UASIMS_IDIQ_PWS_edited_27 FEB 25.pdf

UNMANNED AIRCRAFT SYSTEMS

INSTRUCTION AND MISSION SUPPORT (UASIMS)

INDEFINITE DELIVERY INDEFINITE QUANTITY (IDIQ)

PERFORMANCE WORK STATEMENT (PWS)

BASE CONTRACT NUMBER W900KK-19-D-0006

OPTION YEAR FIVE, 1 NOVEMBER 2024 – 31 OCTOBER 2025

UNITED STATES ARMY TRAINING AND DOCTRINE COMMAND

(TRADOC)

UNITED STATES ARMY AVIATION CENTER OF EXCELLENCE (USAACE)

FORT HUACHUCA, AZ

Original Effective Date: 1 NOV 2024 Edited: 28 FEB 25

TABLE OF CONTENTS

SUMMARY OF CHANGES

SECTION 1 GENERAL

SECTION 2 GENERAL REQUIREMENTS

SECTION 3 GOVERNMENT PROPERTY AND SERVICES

SECTION 4 SPECIFIC REQUIREMENTS

SECTION 5 APPLICABLE DOCUMENTS

SECTION 6 ACRONYMS

SUMMARY OF CHANGES

CHANGE HISTORY. This record shall be maintained throughout the life of the document. Each published update shall be recorded. Previous versions of this document are obsolete. Revisions are a complete re-issue of the entire document. This document is to be reviewed annually, or more frequently if needed. Record all reviews/revisions in the log below.

POINT OF CONTACT. The POC for this PWS is Mr. JD Summers, GS-13, 1st Aviation Brigade Senior COR/Overarching IDIQ COR. Phone: (334)255-2143 or jamie.d.summers.civ@army.mil.

DATE OF

CHANGE

PAGE /

PARAGRAPH DESCRIPTION OF CHANGE

23 JUN 23 Entire Doc Initial IDIQ PWS Developed.

28 FEB 25 1.1 Replaced Rucker with Novosel

1.4 PWS References added IOT align tasks with PWS

1.8.1 Updated IT Network Admin, TUAS/GE Hours.

1.8.1.1 Added paragraph Training Schedule Changes

1.10.2 Changed JPAS to DISS

1.10.6.3 AT Level 1 Training Requirements Updated

1.10.6.4 iWATCH Training requirements Updated

1.10.6.5 TARP Training Updated

1.10.6.7 Updated NARA Hyperlink

1.10.6.2 Updated OPSEC Pubs Hyperlink

2.4.3.2 Corrected Travel paragraph Reference

2.6.3 Corrected CFD-IC Acronym

2.6.6 Updated TRADOC Pubs Hyperlink

mailto:jamie.d.summers.civ@army.mil

1 GENERAL.

1.1 Background. The contract has historically provided non-personal services for UAS instruction, UAS maintenance, logistics support, prescribed load list (PLL), flight line operations support, and Information Technology (IT) network support, for UAS training conducted at Ft. Huachuca, Arizona by the 2nd Battalion, 13th (2/13th) Aviation Regiment, 1st Aviation Brigade, U.S. Army Aviation Center of Excellence (USAACE), Ft. Novosel, Alabama. Instruction based training services have been presented to Military Occupational Specialty Transition and entry-level US Army Soldiers who will be learning to operate and/or maintain the Tactical Unmanned Aerial System (TUAS), Small Unmanned Aerial Systems (SUAS) and Gray Eagle UAS utilizing simulation systems in a classroom environment in addition to actual flight operations. UAS Maintenance and logistics support services have been provided in support of the TUAS and Gray Eagle maintenance training devices.

Objective. The objective of this single award, indefinite delivery, indefinite quantity (IDIQ), contract is to acquire services for the 2/13th USAACE Requiring Activities (RA) in support of their overarching Training, Training Support, UAS Maintenance and Logistics Support requirements.

INSTRUCTION SUPPORT: The Contractor shall provide Training Instructors who will provide performance-oriented training using the Training and Doctrine Command (TRADOC) approved Programs of Instruction (POI). Training required by the Requiring Activity (RA) can be classroom training, hands-on/practical exercise performance-oriented training, simulation/virtual training, and/or field exercise training.

MAINTENANCE SUPPORT: The Contractor shall provide quality and safe Unmanned Aircraft Systems (UAS) Maintenance and Logistics Support services to meet United States Army Training and Doctrine Command (TRADOC) mission requirements in a cost-effective manner while providing flexible Unmanned Aircraft Systems (UAS) availability in support of the United States Army Aviation Center of Excellence

(USAACE).

1.2 Place of Performance. The work is to be performed primarily at Fort Huachuca, with temporary performance at other various Continental United States (CONUS) sites.

Any requirements for performance at other locations will be specified in detail in each individual TO.

1.2.1 Travel. The Contractor may be required to travel to other locations within the CONUS in support of this contract. Prior to incurring any travel expenses, the Contractor personnel must obtain written authorization from the Contracting Officer Representative (COR) that approves travel dates, expected duration, origin and destination, purpose, and total estimated cost. The Government will reimburse the Contractor, in accordance with the Joint Travel Regulation (JTR) and the FAR 31.205-46, for all approved travel incurred during the performance of this PWS. All travel requirements must be approved by the COR before travel begins. Travel conducted that does not follow the above procedures and regulations will not be reimbursable to the Contractor. All travel will be on a cost (no fee) basis.

The Contractor shall provide support as described in this IDIQ PWS as well as the Higher-Level Tasks identified in each respective Task Order PWS. Higher level tasks for each TO are as follows:

1.3 Instruction Support Higher Level Tasks.

Task 1: Course Instruction Task 2: Information Technology Network Administration Task 3: Ground Flight Observers Task 4: Special Training Material Projects Task 5: Logistics Support

1.4 Maintenance and Logistics Support Higher Level Tasks

Task 1: General Requirements (PWS 2.0) Task 2: Perform Maintenance Operations (PWS 3.0) Task 3: Logistics, Supply Operations, GP Services (PWS 4.0) Task 4: Perform Other Services (PWS 5.0) Task 5: Flight and Ground Requirements (PWS 6.0) Task 6: Environmental (PWS 7.0) Task 7: Safety (PWS 8.0) Task 8: Security Requirements (PWS 9.0)

This PWS conveys the overarching requirements, standards, and assessment measures that will apply to all awarded/issued TOs.

Each respective TO has its own Performance Requirements Summary (PRS) that outlines the required acceptable quality levels of service. The performance objectives and standards provide the general basis for measuring the performance of each requirement associated with the standards therein. TOs may include additional performance objectives and standards that are not included in their respective PRS.

The Government will evaluate the Contractor’s performance in accordance with (IAW) the QASPs for each TO as prepared by the Government. The Contractor’s performance shall adhere to the metrics in the respective TO PRS . Each TO PRS delineates: the key requirements, acceptable levels of performance for timeliness and quality, and contract deductions (where applicable).

1.5 The current UAS/Tactical UAS, Small UAS and Gray Eagle Versions and/or Platforms,maybe replaced with newer versions and/or platforms during the life of this contract.

1.6 Nondisclosure, Personally Identifiable Information (PII), and Organizational Conflicts of Interests. PII may reside on systems used, accessed, or in the immediate work area where Contractor personnel may be performing. The Contractor shall ensure all assigned contract employees are briefed on Privacy Act requirements. All Contractor personnel shall adhere to the Privacy Act, Title 5 of the United States Code, section 552a and applicable agency rules and regulations related to PII. Each Contractor employee assigned to work under this contract shall sign a Non-Disclosure Agreement (NDA), provided by the Government prior to performing work on the Government network. The contractor will complete PII training within 30 days of hire and annually thereafter. The contractor shall submit training certificates of completion to the S6.

1.7 Contractor Organization. The Contractor is encouraged to utilize an organizational structure that best fulfills the needs, requirements, resources and efficiencies of the RAs. The organizational structure developed by the Contractor shall provide for a smooth and efficient interface with the Government.

1.8 Hours of Operation.

1.8.1 Normal Working Hours of Operation.

UAS Instruction:

Tactical Unmanned Aerial System/Small Unmanned Aerial System Support Hours:

In support of TUAS and SUAS and flight operations, the contractor shall be required to maintain 8hr support, 5 days per week. Working hours may vary in some individual TO areas. On a case-by-case basis, the contractor shall be required to utilize flex scheduling to maximize operational flight hours due to unforeseen circumstances, e.g. weather, student throughput changes, etc. Any flex scheduling changes will be coordinated in advance and approved by the COR.

Gray Eagle Support Hours: In support of Gray Eagle instruction and flight operations, the contractor shall be required to maintain either 8hr or 16hr support, five days per week as needed to meet student throughput requirements. COR will coordinate specific hourly requirements changes with the Contractor NLT 45 in advance of shift changes.

The contractor shall maintain a workforce commensurate with the requirements IAW this PWS, not to exceed Task Order ceiling limitations.

IT Network Administration: In support of IT Network Administration, the contractor shall provide The contractor shall provide audio/visual support 8 hours per day, 5 days a week.

UAS Maintenance:

The Contractor shall meet all mission requirements as specified by the daily flight schedule. Unless expressly stated elsewhere, operating hours established by the Contractor shall be consistent with meeting the task order performance requirements or as directed by the KO.

1.8.1.1. Training Schedule Changes. Training schedules are subject to change and the contractor shall accommodate scheduling changes made by the COR, Commander, or the Commander’s designated representative. The contractor will be given a minimum of 72 hours notification to accommodate scheduling changes.

1.8.2 Federal Holidays. The days specified below are legal Federal holidays during which non-essential work shall not be required of the Contractor. If the holiday falls on a Saturday, it is observed on Friday; if the holiday falls on Sunday, it is observed on Monday.

Holiday Day of Observation New Year’s Day January 1 Martin Luther King Birthday 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19 Independence Day July 4 Labor Day 1st Monday in September Columbus Day 2nd Monday in October Holiday Day of Observation Veterans Day November 11 Thanksgiving Day 4th Thursday in November Christmas Day December 25

1.8.3 Training Holidays (DONSA) and Block Leave. When there is no scheduled training, the contractor shall provide the COR a detailed workforce plan, one week in advance of the training holiday/DONSA or at the request of the COR. The workforce plan will explain the contractor work tasks when there is no scheduled training.

1.8.4 Inclement Weather Conditions, Unforeseen Events. In the event of inclement weather, or unforeseen event (e.g., power outage, wildfire) the Contractor shall coordinate with the respective TO COR or Commander’s designated representative on mission requirements.

1.9 Problem Notification Report. The Contractor shall report problems or potential problems to the respective TO COR that affect performance under the contract and/or TO as soon as practicable. The report shall address, at a minimum, the nature and source of the problem, Government action required, the impact on performance and/ or cost, and corrective action(s) needed. All Problem Notification Reports shall be incorporated into the Monthly Summary Report (MSR) for the next reporting period.

1.10 Security. The contractor shall comply with the security regulations and requirements specified in each respective TO as well as the associated Contracts Security Classification Specifications, DD Form 254 and addendum.

1.10.1 Physical Security. The contractor shall comply with installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). Specific security requirements are outlined in each TO.

1.10.2 Security Clearance Requirements. The Contractor shall ensure that all Contractor personnel requiring access to CLASSIFIED Information have either a Favorable Interim or Final Favorable Adjudicated Tier 3 Equivalent or Higher Investigation, combined with ownership relation in the Defense Information System for Security (DISS) prior to accessing CLASSIFIED information. The Government will take a Servicing Relationship in DISS. The Contractor shall not be given access to CLASSIFIED information without Government approval. Each respective TO will contain TO specific security requirements.

1.10.3 Installation Security. The contractor shall follow all installation access requirements at host installations. Host installations will require proof of a valid state driver’s license, vehicle insurance, a DOD CAC and/or Installation Pass for entry on to the installation.

1.10.4 Key Control. The contractor shall be responsible for keys and key cards provided to the contractor by the Government IAW AR 190-13, The Army Physical Security Program. Keys shall not be duplicated by contractor personnel, nor used by unauthorized contractor personnel. The contractor shall report any occurrence of duplicated, misplaced, or lost keys to the Government within 1 hour after discovery of occurrence. The contractor shall provide a written report by close of business the next working day, providing details of lost, misplaced, or duplicated keys.

1.10.4.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost will be deducted from the monthly payment due the Contractor.

1.10.4.2 The contractor shall prohibit the use of Government issued keys/key cardsby any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.10.5 Lock Combinations. When required, the contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.10.6 Security Training. All Army and contractor personnel have an individual and official responsibility for safeguarding our national security information and controlled unclassified information, reporting derogatory information, and properly responding to threat indicators. The contractor shall take the online course:

Information Security Program Training thru the Army Learning Management System (ALMS) at army.mil within 30 days of in-processing and annually thereafter.

1.10.6.1 Special Requirements. Required annual on-line training (websites) aresubject to change. The contractor will coordinate with the COR to ensure timely completion of required training.

1.10.6.2 OPSEC Training. The contractor shall adhere to OPSEC program requirements, per AR 530-1, Operations Security. The contractor shall take the online course: OPSEC Awareness for Military Members, DOD Employees and Contractors thru the Center for Development of Security Excellence (CDSE) at https:// www.cdse.edu/Training/eLearning/GS130/ within 30 calendar days of the hire date and annually thereafter.

1.10.6.3 Antiterrorism (AT) Level I Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http:// jko.jten.mil.

1.10.6.4 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract performance or new employees commencing performance and annually thereafter. Training results shall be reported to the COR NLT 30 calendar days after completion of training.

1.10.6.5 Threat Awareness Reporting Program (TARP). Per AR 381-12 all contractors with a security clearance shall receive annual TARP training by a CI agent or take the online course through the Joint Knowledge Online site ‘Counterintelligence’ DHA-US434. Training must be completed within 30 calendar days of hire date and annually thereafter. The contractor shall ensure its employees report threat-related incidents, behavioral indicators, and other matters of CI interest to the 2/13th S-2 Office, the nearest military CI office, the Federal Bureau of Investigation, or the Defense Security Service.

1.10.6.6 Intelligence Oversight The contractor shall comply with the trainingrequirements IAW AR 381-10. This training is to ensure USAACE and 2/13th personnel and/or units do not infringe upon the constitutional rights of U.S. citizens.

The contractor will receive initial training within 30 calendar days of hire and annually thereafter.

1.10.6.7 Controlled Unclassified Information (CUI). The contractor shall comply with DFARS 204.73 and the training requirements IAW NIST 800-171. CUI training is to alert personnel of different types of information that require application of controls and protective measures for a variety of reasons, but not including those that qualify for formal classification. The Official CUI Registry is on the NARA Website at https:// www.archives.gov. CUI indexes and categories listed in the CUI Registry and DoD CUI Registry identify the safeguarding and dissemination requirements as identified by the related law, regulation, or government-wide policy. A complete list of CUI Indexes and Categories can be found on Intelink at https://intelshare.intelink.gov/sites/ousdi/hcis/sec/ icdirect/information/CUI/Forms/AllItem s.aspx. Contractors performing work on this contract are required to monitor CUI for aggregation and compilation based on the potential to generate classified information pursuant to security classification guidance addressing the accumulation of unclassified data or information. Contractors are required to report the potential classification of aggregated or compiled CUI to the Contract Officer Representative (COR). The contractor shall take the online course ‘DoD Mandatory Controlled Unclassified Information (CUI) Training ‘through the Center for Development of Security Excellence (CDSE) within 30 calendar days of hire and annually thereafter.

1.10.6.8 Records Management Training Course. The contractor shall comply with the training requirements IAW HQDA EXORD 155-23. The contractor shall take the online course ‘Records Management Training Course’ through learn.atis.army.mil, within 30 calendar days of hire and annually thereafter. The Army Records Management Training course consists of one module that provides an overview of records management for all Army personnel. The contractor shall submit training certificates of completion to the S-2.

1.10.6.9 Installation Access: Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. IAW Army Regulation, all prospective Contractor(s) will undergo a verification process to determine the trustworthiness and suitability prior to being granted access to federal property. In addition, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.10.7 Access to Government Information Systems. All contractor employees who require access to a Government Information System (IS) shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and shall successfully complete the DoD Cyber Awareness Challenge Training (formerly known as DOD Information Assurance Awareness Training) prior to access to the information system and then annually thereafter. All contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8140.01 and AR 25-2 or within 30 calendar days of hire and annually thereafter. Contractor personnel that do not have proper and current certifications shall be denied access to DoD Information systems.

1.10.8 Acceptable Use Policy (AUP). The contractor shall ensure understanding and compliance with the CoE AUP (to be provided) regarding personnel responsibilities and limitations in using organizational or DoD Information Systems. New employees shall complete the form within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall provide explicit acknowledgment by reading and digitally signing the AUP form.

1.10.9 Handling/Access to Classified Information. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with: (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

1.11 Disclosure of Activities or Information. All Contractor personnel (to include subcontractors, teaming partners, and consultants) personally and substantially involved in the performance of this contract shall execute and submit a Non-Disclosure Agreement for Contractor Employees Form). Execution of this Nondisclosure Agreement by Contractor Employees (to include supervisors) is required prior to the commencement of any work on this contract and whenever replacement Contractor personnel are proposed. Any information obtained or provided in the performance of this contract shall only to be used in the performance of this contract.

1.11.1. The Contractor shall be responsible and liable for all unauthorized disclosures of classified and protected information, regardless of the likelihood of compromise or the degree of harm to national security that may result. The Contractor shall refer outside requests for information to the Contracting Officer Representative. The Contractor shall obtain prior permission for the use of any Fort Huachuca logos, and photos in any advertisements or announcements from Fort Huachuca Public Affairs Office.

1.12 Treatment of Students. Contractor shall provide signed DD Form 2982 Recruiter/ Trainer Prohibited Activities Acknowledgement for all personnel involved in the training of students. Contractor shall provide completed forms to the Government annually.

Forms must adhere to DoD Instruction 1304.33, TR 350-6, Initial Entry Training (IET) Policies & Administration, AR 350-1, Army Training and Leader Development, and other policies associated with individual courses which will be provided by the Government within each TOs. The Contractor must treat all students in a professional manner and shall not accept personal remuneration for services rendered in the performance of duty. The Contractor shall not engage in social activities with students.

The Contractor shall avoid relationships that give the appearance of partiality, unfairness, and/or preferential treatment. Contractor employees shall report to their corporate chain of command, as well as to the appropriate government leadership and/ or point of contact, any conduct constituting a violation of TR 350-6.

1.13 Quality Control. The contractor shall develop, formulate, implement and maintain a quality control program that meets the requirements outlined in each TO.

2 GENERAL REQUIREMENTS.

2.1 Non-Personal Services. The Government and the Contractor understand and agree that the work described in this contract and subsequent TOs are "Non-personal Services" as defined in FAR Part 37.101. Contractor personnel:

(1) Shall perform the services described herein as Contractor employees, not as employees of the Government.

(2) Shall NOT be placed in a position where they are under the supervision, direction or evaluation of a federal employee, military or civilian, but shall, pursuant to the Government's right to inspect, accept or reject work, comply with such general direction of the Contracting Officer or the duly appointed representative of the Contracting Officer as is necessary to ensure completion of the contract objectives.

(3) Shall NOT be placed in a position of command, supervision administration or control over military or civilian personnel or personnel of other Contractors or becomes part of the Government organization.

(4) As this contract does not create an employer-employee relationship, the entitlements and benefits applicable to such relationships do NOT apply. This includes, but is not limited to, federal income tax withholding, Federal Insurance Contributions Act, unemployment compensation and workman's compensation benefits by virtue of this contract.

2.2 Business Relations. The Contractor shall provide a Program Management Office structure and organization to manage the requirements of this contract. The Contractor shall manage, organize, coordinate, and control all program activities to meet performance factors and requirements of the contract. The Contractor shall participate in such activities as analysis, meetings, partnering, and transition meetings. The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel. The Contractor shall respond to Government business relations requests (changes in technical and contractual needs and data calls) as required. The Contractor shall brief any MSR/ QSR content to the Government at short notice (within 24 hours). All Key leadership positions and PMO Staff (not including administrative assistant positions) shall maintain a security clearance at the Secret level.

2.3 Contract Administration and Management. The following subsections specify requirements for financial, contract, management, and personnel administration.

2.4 Financial Management. The Contractor shall plan, budget, schedule, and control the resources allocated to meet the requirements of each TO. The Contractor shall document and track the status of all obligated funds associated with the contract to include payments, cancellations and invoices against each contract line-item number (CLIN) and sub line item number (SLIN) by TO.

2.4.1 Contract Administration. The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions within 15 calendar days from date of request. The Contractor shall have a single primary POC between the Government and Contractor personnel assigned to support TOs, and a single point of contact between the Government and Contractor personnel at each manned location (determined by the contractor's analysis of manpower requirements) to support the contract. The Contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirements of this contract.

2.4.2 Personnel Administration. The Contractor shall provide the following management and support as required. The Contractor shall maintain the currency of their employees by providing initial and refresher training/qualifications as required to meet the contract requirements. The Contractor shall make necessary travel arrangements for employees. The Contractor shall provide necessary infrastructure to support contract tasks. The Contractor shall provide Employee Individual Training File that contains each employee’s certifications.

2.4.3. Program Management. The Program Manager holds primary responsibility for all Contractor efforts in support of this contract. Program Manager shall have a minimum of five (5) years demonstrated, successful Program Management experience of a DoD contract similar in size and scope (labor force of 100 or more) to this requirement, preferably in support of a UAS program. The Contractor shall conduct reviews (In- Process Reviews [IPRs]) to be co-chaired by a Government and contractor representative. The Contractor shall be prepared to explain the reasoning, assumptions and methods used to arrive at any particular conclusion, recommendation, or alternative in the accomplishment of the tasks required by the contract. The Contractor shall have key personnel, support, and subcontractors, as appropriate, available to execute the meetings. The Government will provide the facilities to conduct IPRs. The Contractor shall prepare the Meeting Agendas as coordinated with the Government. The Contractor shall supply presentation materials to the Government as needed prior to the meeting to enhance productivity and mutual understanding of topics.

Contractor Program Management shall be conducted in accordance with the Program Management Plan (PMP). The contractor shall develop, maintain, and update, throughout the contract’s period of performance (PoP), a PMP that is the foundation for information and resource management planning and guidance to a Government Representative.

2.4.3.1 Subcontractor Management: The contractor shall be responsible for any subcontract management necessary to integrate work performed on this contract and shall be responsible and accountable for subcontractor performance on this contract.

The prime contractor shall manage work distribution to ensure there are no Personal Conflict of Interest (PCI) or Organization Conflict of Interest (OCI) considerations. In the event a situation occurs which may give rise to the appearance of a PCI/OCI the contractor shall notify the Contracting Officer, identify the circumstances and provide the contractor’s proposed approach to avoid, and neutralize or mitigate the PCI/OCI.

The contractor shall prepare and maintain a disciplined Subcontractor Management Plan with particular emphasis placed on practices to be maintained with satisfying small business participation requirements. The contractor shall ensure the requirements of this contract and subsequent orders are consistently applied to all subcontracts and associate contracts.

2.4.3.2 Meetings. Attendance at meetings, briefings, working groups, and events both locally and at remote locations, shall be required. Guidance for contractor travel can be found in Section 1.2.1. All requests for travel shall be submitted in writing (IAW paragraph 1.2.1) to the TO COR for approval. Proposed travel shall include the proposed costs for the travel for review by the COR. Requests for travel approval shall be prepared in a legible manner, include a description of proposed travel, a list of travelers with all proposed costs, the contract number, Contract Line Item Number (CLIN), and be submitted at least 30 days prior to travel. In the event that the Government notifies the contractor of travel requirements within 30 days of travel start, the 30-day submission requirement will not apply.

2.4.4 Contractor Manpower Reporting. The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address:

https://cmra.army.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: https://cmra.army.mil.

2.4.5 Phase-Out Period. Within 90 days of contract completion the contractor shall provide the Phase-out plan. The Phase-out period shall apply to any contract follow-on requirements. Prior to the completion of the contract, an observation period shall occur at which time personnel of the incoming workforce may observe operations and performance methods of the incumbent Contractor on a non-interference basis. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of service. The Contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding Contractor. The Contractor shall fully cooperate with the succeeding Contractor and the Government so as not to interfere with their work or duties. During the phase-out period, the Contractor shall approach the following issues: employee notification; retention of key personnel; turnover of work-in-progress, inventories, Government property; removal of Contractor property; data and information transfer;

and any other actions required to ensure continuity of operations. Full performance shall be maintained during the entire period. During the contract’s phase-out, the Contractor shall develop and submit a close-out report. Contractor shall comply with any individual TO phase-out requirements.

https://cmra.army.mil/ https://cmra.army.mil/

2.5 Accidents and Incidents. Contractor shall comply with individual TO requirements for accidents/incidents.

2.5.1 Property. IMMEDIATELY upon discovery, the contractor shall report any damage, loss, criminal activity, or theft of Government property involving Contractor personnel to the Contracting Officer, and the COR via email and post an incident report within 24 hours.

2.5.2 Health and Safety incident. IMMEDIATELY upon discovery, the Contractor shall report incidents involving serious injury or loss of life, or criminal activity via telephonic notification to 911 followed by the Contracting Officer and the COR ensuring contact is made in real time along with a written notification. A voicemail on a telephone is not sufficient to meet the notification requirements for a serious injury or loss of life.

"Immediately" is defined as "without delay".

2.6 Key Personnel and Support Requirements. The Contractor shall provide managerial, supervisory, technical, administrative, and clerical services to accomplish all work described herein and as identified under individual TOs.

2.6.1 Program Manager/Deputy Program Managers. Certain experienced professional and/or technical personnel are essential for successful accomplishment of the work to be performed under this contract. The minimum responsibilities of the Program Manager/Deputy Program Managers (required key personnel) include, but not limited to:

(1) Serve as liaison between customer and COR/Supporting CORs, to coordinate work activities relevant to mission execution.

(2) Ensure compliance with relevant Government policies and standards.

(3) Ensure completion of all tasks in assigned program area including technical work, staffing.

(4) Monitor project progress to meet productivity, quality, and customer satisfaction.

(5) Prepare and provide reports and technical reviews to customer per contract requirements.

(6) Coordinate work schedules and work assignments for contractor personnel to cover all shifts and workdays

(7) Manage personal time off to ensure mission requirements are being met.

(8) Ensure training of new personnel on assigned tasks.

(9) Ensure contract employees maintain proficiency directly related to assigned task.

(10) Attend and participate in customer and client meetings as required. The Contractor agrees that the Program Manager/Deputy Program Managers shall not be removed or replaced within the performance of this contract unless the following measures are taken and fully documented in writing.

2.6.2 Additional key personnel, if applicable, will be required to comply with 2.6.2.1 and

2.6.2.2. Any key personnel and qualifications proposed at the base contract level will remain key personnel under the contract for the life of the contract. Specific key personnel may be required by individual TOs.

2.6.2.1 Key personnel, if for any reason, becomes or is devoting or is expected to devote substantially less effort under this contract for a continuous period exceeding 30 calendar days, the Contractor shall, subject to the concurrence of the Contracting Officer, promptly replace personnel with personnel who possess equal or better qualifications as the original employee.

2.6.2.2 Any requests for approval of substitutions hereunder must be in writing and provide a detailed explanation of the circumstances necessitating the proposed substitutions. The request must contain the qualifications for the proposed substitute and any other information requested by the Contracting Officer or COR. The Contracting Officer must concur in writing with the change.

2.6.3 Personnel Experience and Training, Certifications and Licenses. The qualifications shall include education, training, certifications, and licenses directly related to the duties and responsibilities identified in the individual TOs. Any employee or supervisor who is not successfully performing the requirements of the individual TOs shall be replaced with a qualified individual. All Contractor employees, prior to commencing any work under this contract and subsequent TOs issued shall have received all training required for the effective performance of the functions they will perform (unless directed otherwise by the Contracting Officer or government-provided training such as CFD-IC). The Contractor shall obtain and maintain all certifications, inspections, and licenses required to perform the tasks within the PWS. Specific training, certifications and licenses that are required to perform the tasks of this PWS are specified in individual TOs.

2.6.4 Employee Standards of Conduct. Contractors shall ensure that their written code of business ethics and conduct follow Federal Acquisition Regulation (FAR) Subpart 3.10, Contractor Code of Business Ethics and Conduct, and promotes an understanding of provisions within the Joint Ethics Regulation (JER) that govern interactions with military and civilian employees. Upon receipt of allegations or other indications of misconduct or conduct that reflects negatively on the Army involving Contractor personnel, the Contractor will be notified and will be required to investigate the matter fully and provide corrective actions (if necessary) to the Contracting Officer and the COR. The Contractor is responsible for the conduct of its employees and shall take prompt, reasonable, and appropriate disciplinary action against employees for misconduct. The removal or barring of a Contractor employee from a site shall not relieve the Contractor of the obligation to perform all requirements of the contract.

Contractor personnel will be denied access to and/or removed and barred from sites when their presence is determined by Contracting Officer and/or Post Commander to be detrimental to security, to the health, welfare, or well-being of persons, or to the accomplishment of work. The Government expressly reserves the right to remove and bar a Contractor employee whose activity, on- or off-site, endangers persons or property, or whose presence on site presents an unacceptable risk to safety or security. If an employee is removed or barred from Post, the Contracting Officer shall advise the Contractor of the reason(s). The Government has the right (IAW Title 18 U.S.C. 1382) to bar/ban from the installation and/or from performance under this contract any contractor employee, or prospective contractor employee, whose conduct is identified as a potential threat to the health, safety, security, general wellbeing, or operational mission of the installation and its population.

2.6.5 Drug/Alcohol Screening. The Contractor shall not hire or employ for performance under this contract any person(s) whose employment would result in a conflict with the Governments Code of Conduct as defined in the Joint Ethics Regulation, DoD 5500.7-R. The Contractor shall be responsible for the adherence of its personnel to all rules, regulations, directives, and requirements pertaining to the conduct of personnel while on the military reservation as prescribed or issued by the Garrison or Senior Mission Commander. The KO or the COR may require the Contractor to remove from the job those employees who endanger persons or property; those who manufacture, distribute, dispense, possess or use controlled substances at the worksite (52.223-6, Drug-Free Workplace); and those whose continued employment under this contract may pose a threat to National security.

Terminated personnel with access to sensitive or critical organizational operational systems or data shall be removed from the premises upon notification of termination.

A transitional period will not be granted unless requested in writing with justification from senior contract executive management and approval by the KO or COR. The Contractor has sole responsibility to supervise, remove, replace, discipline or approve leave for contract employees. In the event that an employee is removed, the Contractor is responsible to notify the COR and KO before the change occurs.

Military police and other law enforcement personnel on post have the right to deny entry to post or remove from post any contractor employee for misconduct, which endangers the health or safety of people or property or for reasons of security. In addition, the Post Commander may bar any individual from entering the post under the authority of 18 U.S.C. 1382. Removal from post of a contractor employee in accordance with the above shall not relieve the contractor from the requirement to meet all the terms and conditions of the contract. The Contractor shall ensure a drug free workforce. The Contractor shall ensure all Department of Army Regulations, Department of transportation, and Federal Aviation Administration drug testing requirements are met. The Contractor’s and its subcontractor’s personnel in safety sensitive positions, as defined in AR 600-85, shall be drug and alcohol tested equivalent to meet procuring service requirements to ensure pre-accident risk mitigation. Toxicological testing requirements for post-accident investigations will be in accordance with AR 95-20.

2.6.6 Regulation and Policies. The contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures specified. The contractor shall perform each requirement IAW current versions of governing instructions and applicable paragraphs. Applicable documents are cited throughout the requirements of the individual TOs. The following provide guidance unless otherwise specified. The contractor can find the most current version of the documents at http://armypubs.army.mil/ and https://adminpubs.tradoc.army.mil/.

2.6.7.2 Contractor Provided Identification. The Contractor shall furnish appropriate identification and require each employee to display or possess their identification.

2.6.7.3 The Contractor shall ensure that personnel who are no longer assigned to perform work under this contract turn-in ALL ID badges to the TO COR prior to the close of business on their last working day. The Government retains full and unfettered control over all security matters, including but not limited to, granting, or denying employee ID badges. The Contractor shall keep records of and account for all employee ID badges issued to its employees. Inability or failures of a Contractor employee to meet security requirements shall not relieve the Contractor of the obligation to perform all requirements of the contract.

2.6.7.4 Display of ID Badges. Contractor personnel shall comply with individual TO requirements.

2.6.8 Personnel Security Clearances. Contractor personnel shall comply with individual TO security clearance requirements.

2.6.9 Contractor Communication

2.6.9.1 Utilizing Electronic mail (email). While on duty, when Contractor personnel send email messages, the Contractor’s e-mail address shall include the company name together with the person’s name. When it is necessary for Contractor personnel to have a user address on a Government computer, the Government shall ensure that person’s email address also shows Contractor status.

2.6.9.2 All contractor personnel attending meetings, answering telephones, and working in other situations where their contractor status is not obvious to third parties shall identify themselves as a contractor. Contractor shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor workforce must comply with all personal identity verification requirements as directed by the Homeland Security Presidential Directive-12, DoD, Headquarters DA and local policy.

2.6.7 Identification (ID) of Employees.

2.6.7.1 Common Access Card (CAC). Contractor shall meet individual TO CAC processing requirements. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or equivalent or higher investigation in accordance with DODI 5200.46 dated September 9, 2014, DODM 1000.13 Volume 1 dated January 23, 2014 and Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following:

(1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely

(2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures

(3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

All contractor employees requiring a CAC shall coordinate with the Trusted Agent and complete a DD Form 1172-2.

(1) This process shall include the corrective actions necessary to prevent recurrence.

(2) The Contractor shall investigate and report to the Government all incidents of property loss as soon as the facts become known. Such reports shall, at a minimum, contain the following information:

i Date of incident (if known) ii Cause of incident iii Quantity iv Copies of all supporting documentation v Last known location vi A statement that the property did or did not contain sensitive material

3.2.1 Should it be determined by the Government that the Contractor's (orsubcontractor’s) property management practices are inadequate or not acceptable for the effective management and control of administrative property under this contract, or present an undue risk to the Government, the Contractor shall prepare a corrective action plan when requested by the Contracting Officer and take all necessary corrective actions as specified by the schedule within the corrective action plan.

3. GOVERNMENT PROPERTY, FACILITIES, AND SERVICES.

3.1 Government Property. Contractor shall comply with the Government property requirements outlined in each TO.

3.2 Administrative Property. Administrative property is defined as Government property that is incidental to the place of performance, when the contract requires contractor personnel to be located on a Government site or installation, and when the property used by the contractor within the location remains accountable to the Government. Items considered to be incidental to the place of performance include, for example, office space, desks, chairs, telephones, computers, and fax machines. Administrative property shall be available for use by the contractor in the performance of this contract when not being used by the Government. Contractor personnel, who perform at the task order level at the Government site, shall be provided with workstations (some shared by more than one person). The Contractor shall only use the property for performing work in support of this contract.

Modifications or alterations of property are prohibited. The Contractor shall not cannibalize property. The Government shall furnish related data and information needed for the intended use of the property.