Attachment 0007 UAS_MX_PWS_revision2025.pdf

Performance Work Statement (PWS)

Fort Huachuca Unmanned Aircraft Systems Maintenance Services

Task Order

05 February 2025

Table of Contents

1. Introduction

1.1. Mission

1.1.1. Performance Standards

1.2 Background

1.3. Scope

2. General Requirements

2.1. Reproduction Service

2.2. Business Relations

2.3. Non-Personal Services

2.4. Task Order Administration and Management

3. Perform maintenance operations

3.1. Annual Flying Hour Program

3.2. Uncorrected Faults

3.3. Maintenance Readiness Goals

3.4 UA Acceptance

3.5 Maintenance Support Operation

3.6. Controlled Exchange Process

3.7. Corrosion Control Program

3.8. Quality

3.9. Product Quality Deficiency Reports (PQDR)

3.10. Reference Libraries

4. Logistics, Supply Operations, GP services

4.1. Material and Supply Operations

4.2. Government Property and Services

5. Perform other services

5.1. Downed Aircraft Recovery Operations

5.2. UA Monitor Services

5.3. UA Frequencies

5.4. Continuity of Operations Plan (COOP)

5.5. Automation

6. Flight and Ground Requirements

6.1. Flight and Ground Procedures

6.2. Ground and Flight Risk Clause (GFRC)

6.3. Government’s Right to Perform Work

6.4. Management and Personnel

6.5. Maintainer Qualifications

6.6. Technical Procedural Liaison

6.7. Automated Training Records System

6.8 Master Training Program Plan

6.9. New Equipment Training (NET) and On the Job Training (OJT)

6.10. IT Training / Certification

6.11. IT Acquisition Documentation

7. Environmental

7.1. Environmental Compliance Professionals (ECP)

7.2. Energy Conservation Officer (EnCO)

7.3. Environmental Coordinator (EC)

7.4. Storm Water Activity Coordinator (SWAC)

7.5. Hazardous Waste Manager (HWM)

7.6. Reserved

7.7. Environmental Requirements

7.8. Environmental Management Requirements

7.9. Environmental Compliance

7.10. Air Compliance

7.11. Hazardous Material Management Program (HMMP)

7.12. Notice of Radioactive Materials

7.13. Spill Management

7.14. Mercury Management

7.15. Waste Reduction

7.16. Green Procurement

7.17. Disposal and Diversion

7.18. Generation of Hazardous Waste

7.19. Universal Waste/e-Waste Management

7.20. Energy and Utilities Conservation

7.21. Storm Water

7.22. Pesticides

7.23. Environmentally Sensitive Areas

8 Safety

8.1. Aviation Safety Official

8.2. Airfield Safety Manager

8.3. Safety Program Plan

8.4. Aviation Accident Prevention Survey (AAPS)

8.5. Accidents/Incidents

8.6. Contractor UAS and GP Accidents

8.7. Government UAS Accidents

8.8. Recovery of UAS and Government Property

8.9. Industrial Hygiene Surveys and Monitoring

9 Security Requirements

9.1. Security Program Plan

9.2. Information Security Plan

9.3. Protection of Personally Identifiable Information

9.4. Antiterrorism Force Protection Plan (AT/FP)

9.5. Communication Security (COMSEC)

9.6. Department of the Army Cryptographic Access Program (DACAP)

9.7. COMSEC Incident Reporting

9.8. Operation Security (OPSEC)

9.9. OPSEC Awareness Training

9.10. Contractor Identification

9.11. Security Clearance Requirements

9.12. Common Access Card (CAC)

9.13. Army Training Certification Tracking System (ATCTS)

9.14. National Crime Information Center (NCIC-III)

9.15. IWATCH Training

9.16. Personnel Roster

9.17. Badges

9.18. Threat Awareness and Reporting Program (TARP)

10 Phase-Out

10.1. Phase Out Effort

10.2. GP Phase-Out Effort

11 Definitions

12 Acronyms

CHANGE HISTORY. This record shall be maintained throughout the life of the document. Each published update shall be recorded. Previous versions of this document are obsolete. Revisions are a complete re-issue of the entire document. This document is to be reviewed annually, or more frequently if needed. Record all reviews/revisions in the log below.

DATE OF

CHANGE

PAGE /

PARAGRAPH

DESCRIPTION OF CHANGE

21 August

Multiple administrative updates

Ref: PWS dated 21 August 2020.

21 August

Updated 2.4.4.2 detailing installation security requirements

21 August

Pg. 11 Updated 2.4.2.4.1 CDRL requirement

21 August

Pg. 12 Updated 2.4.2.5 CDRL due date

21 August

Pg. 14 Updated 2.4.4.5 concerning equitable adjustments

21 August

Pg.18 Updated 3.1.2.8

21 August

Pg. 22 Updated 3.4.1.6 Added “ “field level maintenance”

21 August

Pg. 46 Added 4.2.8.2 Drivers Training program

21 August

Pg.63 Updated 6.5.1.1 concerning aviation maintenance experience and OJT

Pg.66

Updated 6.9.2.2 to add “Personnel enrolled in an OJT Program shall not work unsupervised or sign off maintenance tasks until they are certified as trained in that task.

21 August

Pg.69 Updated 7.2.2.2.2 for scheduled meetings

Pg. 83

Updated 8.2 “The experience level may be waived to three years by the COR with proper justification provided by the contractor.”

Pg. 91

Updated 9.17.1 “The expiration date will not extend past the period of performance for the base contract, including all options.”

21 August

Pg. 92 Updated 10.1 -10.2 to remove phase-in references and match updated CDRL

21 August

Updated 2.4.5.1 to include ECMRA replacement by

SAM.

-Updated 3.2.2-3.2.2.4 uncorrected fault language -Updated 3.5.5.4 calibration requirements -Deleted 3.5.5.6 calibration paragraph -Deleted 3.8.4.2, 3.8.4.3.3, 3.8.4.4.1.1, 3.8.4.4.1.2 -Updated 3.8.8.1.2 DA 1352 reference -Updated entire 3.9 PQDR section

15 JUL

6 JUN 2024

6 JUN 2024

-updated 4.2.4.3 system access -Updated 4.2.10.1 and 4.2.10.1.1 Updated GP system requirements -Updated 5.1.1.1.2 to reflect license requirement -Update 5.5.2.1 to NASW.US -Update 5.5.8.2 delete ULLS-A -Renumber 6.4.1.2 to 6.4.1.2.1 -Updated CAC requirements in 6.10.1.1 and 9.12.1.

renumbered 9.12 subparagraphs

-Updated 6.10.1.2 to remove AKO -Moved 7.1 Industrial Hygiene to 8.8 and renumbered sub-paragraphs

-Updated 7.7.2.3 (now 8.9.2.3) to add JRAT -Renumbered 7.8 Enviroronmental requirements to 7.7 to fix duplicate numbering

-Renumbered 7.9 Environmental Management Requirements to 7.8 to fix duplicate numberin

-Fix error in sentence structure of 8.1 -Revised, renumbered and made minor clarifications to Accident reporting/investigation in 8.5 through 8.9

-Deleted 8.4.1.1.1, 8.4.1.2, 8.4.1.3, and 8.4.1.3.1.

-Renumbered 8.4.1.1 to 8.4.2 -Added language to 9.14.1 to clarify Post entry AIE card -Revised 7.20.6 utility utilization reporting -Revised 8.6.1.7, 8.6.1.71. 8.6.1.7.2, 8.7.1.1, 8.7.1.2, and 8.7.1.3 to state “when directed by the COR or ACLC Safety Office ECOD direction -Added 3.5.4.2.1. Draft message validation

-Updated entire document to replace Shadow reference with UAS

-Removed 3.1.1.2, 3.1.1.3

- Updated 2.,3.41 Government acceptance occurrence is when the government inventories and signs for UAS during the acceptance window NLT the 2 hours after issue.

- Updated to reflect reserved for FTUAS 3.1.2.2.2, 3.1.2.3.3, 3.1.3.2, 3.2, 3.3, 3.41, 3.4.1.6, 3.5.7.2, 3.5.7.3, 3.9

Vision Statement

Provide quality and safe Unmanned Aircraft Systems (UAS) and logistics support to meet United States Army Training and Doctrine Command (TRADOC) mission requirements in a cost-effective manner while providing flexible Unmanned Aircraft Systems (UAS) availability in support of the United States Army Aviation Center of Excellence (USAACE).

1. Introduction

1.1. Mission

Provide quality maintenance and logistics support services for UAS assigned to the U.S.

Army in support of TRADOC mission requirements. Maintenance and maintenance support work will be performed in Government furnished facilities utilizing Government furnished tools and support equipment.

1.1.1. Performance Standards

1.1.1.1. The Contractor shall meet the following:

1. Daily Mission Performance (DMP): 100% (Meeting the requirements of the daily training schedule)

2. Monthly Surge/Mission Performance: 98%-105% monthly reserved for FTUAS

3. UAS Systems Mission Capable (MC) and Fully Mission Capable (FMC) Goal in accordance with (IAW) AR 700-138

4. Parts Customer Reconciliation – 95% accuracy or greater

5. Bench Stock Management – 100% accountability

6. Shop Stock Management – 100% accountability

7. Quality Assurance Surveillance Plan (QASP) Performance: 80% minimum pass rate

1.1.1.2. Performance inspection criteria are established in this PWS and the QASP.

1.2 Background

Contractors have historically provided non-personal services maintenance and logistical support for equipment used in the UAS training conducted at Fort Huachuca, Arizona by the 2nd Battalion, 13th Aviation Regiment, 1st Aviation Brigade, U.S. Army Aviation Center of Excellence (USAACE). UAS is designed to meet the Army’s requirement for flexible, responsive near real-time Reconnaissance, Surveillance, and Target Acquisition (RSTA), Battle Damage Assessment (BDA), and battle management support to maneuver commanders of Brigade Combat Teams (BCTs) and Armored Cavalry Regiments (ACRs) for peace operations and all levels of war.

1.3. Scope

Provide quality maintenance and logistics support services for the UAS assigned to USAACE at Fort Huachuca, Arizona. Maintenance and logistics support services shall include field level maintenance and approved sustainment maintenance. The Contractor shall develop and execute a maintenance program to achieve the UAS materiel goals listed in AR 700-138 to support 100% of USAACE UAS flying requirements. The contractor shall meet performance requirements in this PWS and the Performance

Requirement Summary (PRS). In addition, the Contractor shall ensure training, safety and quality control programs are performed and documented. The term "requirement” is used throughout to reference the scope of work covered by this PWS. The Government considers the quality of UAS maintenance services critical to success.

2. General Requirements

The primary requirement of this task order/contract (these two terms will be used interchangeably throughout this document and on related documents to this task order) is to provide UAS maintenance and logistics services in support of UAS and related ground support operations at Fort Huachuca, Arizona. The Contractor shall employ the Army’s two-level maintenance concept. The Contractor shall furnish all personnel, management, materiel, parts, supplies, transportation, and equipment, except as provided herein as Government Furnished Property (GP), to perform all field and approved sustainment maintenance IAW AR 750-1 of all assigned UAS. The Contractor shall conduct maintenance of all associated aviation and ground support equipment that is not supported by United States Army Communications-Electronics Command (CECOM) (Attachment 0001). Government acceptance occurrence is when the government inventories and signs for UAS during the acceptance window NLT the 2 hours after issue. The Contractor shall maintain UAS IAW Technical Manuals (TMs), Maintenance Engineering Calls (MECs), Maintenance Engineering Orders (MEOs), Federal Aviation Regulations (FARs), and Army Regulations (ARs) as cited in (Attachment 0002); Document Summary List and Reference List. The Contractor shall ensure UAS are properly configured to meet published flight schedule. The Contractor shall ensure all subcontractors comply with requirements of this PWS. The Government expressly reserves the right to incorporate additional maintenance and logistics support, including maintenance of other or additional Mission Design Series (MDS) UAS and equipment. The current UAS versions and/or platforms, will be replaced with newer versions and/or platforms over the life of this contract.

2.1. Reproduction Service

All printed material and duplication produced by the Contractor shall be at Contractor’s expense. This excludes official publications and forms available through the Publication Account. All records, files, documents, working papers, slides, briefings, and reports (not inclusive), in whole or in part, produced and generated using Government furnished equipment is Government Property and shall not be marked company proprietary.

Government shall have unlimited data rights on such data.

2.2. Business Relations

The Contractor shall successfully integrate and coordinate all activities needed to execute the requirement. The Contractor shall ensure the professional and ethical behavior of its personnel.

2.3. Non-Personal Services

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for the individual Contractor employees. The Contractor shall be responsible to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any actions constitute or are perceived to constitute personal services, the Contractor shall notify the Contracting Officer (KO) immediately.

2.4. Task Order Administration and Management

The following subsections specify requirements for task order, management, and personnel administration. The Contractor shall provide a Personnel Roster IAW DI- MGMT-81834A. See CDRL A001. Personnel Roster, Key Personnel Roster, UA Monitor Listing

2.4.1. Task Order Management

2.4.1.1. Key personnel shall include the Program Manager, Maintenance Manager, Information Technology Manager, Quality Control Manager, Property/Logistics Manager and the Environmental, Health, and Safety (EH&S) Manager.

2.4.1.2. The Contractor shall provide a Key Personnel Roster IAW DI-MGMT-

81834A. If the Contractor changes personnel on the submitted and approved Key Personnel Roster, it shall notify, in writing including electronic notifications, the KO and COR within four hours of the commencement of work where such key person(s) would be used to perform, supervise, and/or manage such work. See CDRL A001 Personnel Roster, Key Personnel Roster, UA Monitor Listing

2.4.2. Task Order Administration

2.4.2.1. The Contractor shall designate a single point of contact (POC) to support this task order in writing to the KO. The Contractor shall assign work effort and maintain accurate time keeping records of personnel assigned to work on the requirement.

2.4.2.2. The Contractor shall designate individuals authorized to authenticate documents, directives, reports and other administration actions. The Contractor shall provide a list of personnel authorized to sign designated documents.

2.4.2.3. The Documentation Signature Authorization Report shall be IAW DI-MISC-

80508B and identify the following information:

1. Organization/Activity

2. Signature of individual assigned

3. Name/Grade

4. Title/Division/Section

5. Designated Signature Authority

2.4.2.3.1. Deliverable: CDRL A002 Documentation Signature Authorization Report

2.4.2.4. The Contractor shall prepare and provide a performance and cost report.

2.4.2.4.1. Contractor shall submit Performance and Cost Reports IAW DI-FNCL- 80912. The Performance and Cost Reports shall contain 6 sections with remarks as follows:

1. Task Order CLIN Breakout: (Monthly, Previous Cumulative, and Yearly Cumulative data). Performance and cost report shall include all data elements included on DD Form 1586 Contract Funds Status Report.

2. All assigned CLINs shall be listed and reported

3. Task Order Man-hours / Flight hour: (Monthly, Previous Cumulative, and Yearly Cumulative data)

4. Labor Hours (Direct Labor)

5. Premium Labor Hours

6. Flight Hours

7. Man-hours / Flight Hours

8. Cost / Flight hour

9. Company Breakout: (Monthly, Previous Cumulative, and Yearly Cumulative data)

10. Company Labor Hours: (Monthly, Previous Cumulative, and Yearly Cumulative data)

11. Contractor shall report percentage or allocated cost per labor hour (Cost charged to Government per hour for ODC as per Contractor's proposal)

12. Contractor shall report all open (committed but not billed to the Government) cost associated with purchases authorized by CLIN

13. Remarks section.

2.4.2.5. Contractor shall submit report NLT five working days after invoice has been submitted and accepted by the inspector and/or acceptor. This may be waived, as seen fit, via written consent from the COR - to be submitted NLT five working days after the last invoice of the month has been submitted and accepted by the inspector and/or acceptor.

2.4.2.6. Deliverable: CDRL A011 Performance and Cost Report

2.4.2.7. The Contractor shall prepare, facilitate, and conduct a Program

Management Review (PMR) of readiness/logistics by fleet.

2.4.2.7.1. The Contractor shall conduct a Program Management Review (PMR) Semi-Annually as identified by COR.

2.4.2.7.1.1. The Contractor shall record and distribute minutes with due outs to COR within five Business days after the PMR briefing.

2.4.2.7.1.2. Task Order performance statuses which cover at least the following: IAW DI-MGMT-81605.

1. DMP performance

2. MSMP performance

3. Flight Hour Program (FHP) execution

4. Production contractual performance

5. Quality contractual performance

6. EH&S contractual performance

7. Property/Logistics contractual performance

8. IT/Security contractual performance

2.4.2.7.2. Deliverable: CDRL A010 Program Management Review (PMR)

2.4.3. Subcontract Management

2.4.3.1. The Contractor shall be responsible and accountable for any subcontract performance on this requirement. The Contractor shall manage work distribution to ensure there are no personal or Organizational Conflict of Interests (OCI) as required in Federal Acquisition Regulations Subparts 3.11 and 9.5.

2.4.3.2. The Contractor shall be responsible for all task order requirements subcontracted or delegated to other sources. The Contractor shall be responsible for ensuring that the subcontractor has procedures in place to implement the requirements.

The Contractor shall not be relieved from liability for damage, loss, or destruction of UAS while in the possession or control of its subcontractors, except to the extent that the subcontract, with the written approval of the KO, provides for relief from each liability.

2.4.3.3. The Government’s indemnification of the Contractor through the Ground and Flight Risk Clause (GFRC) (DFARS 252.228-7001) does not automatically apply to subcontractors.

2.4.4. Personnel Administration

2.4.4.1. The Contractor shall assure centralized control and overall management of its personnel and shall assure required federal, state, and local licenses, permits, and certifications are acquired prior to task order personnel performing any services.

2.4.4.2. The Contractor shall not hire or employ for performance under this task order any person(s) whose employment would result in a conflict with the Governments Code of Conduct as defined in the Joint Ethics Regulation, DoD 5500.7-R. The Contractor shall be responsible for the adherence of its personnel to all rules, regulations, directives, and requirements pertaining to the conduct of personnel while on the military reservation as prescribed or issued by the Garrison or Senior Mission Commander. The KO or the COR may require the Contractor to remove from the job those employees who endanger persons or property; those who manufacture, distribute, dispense, possess or use controlled substances at the worksite (52.223-6, Drug-Free Workplace); and those whose continued employment under this contract may pose a threat to National security. Terminated personnel with access to sensitive or critical organizational operational systems or data shall be removed from the premises upon notification of termination. A transitional period will not be granted unless requested in writing with justification from senior contract executive management and approval by the KO or COR. The Contractor has sole responsibility to supervise, remove, replace, discipline or approve leave for contract employees. In the event that an employee is removed, the Contractor is responsible to notify the COR and KO before the change occurs.

2.4.4.3. When the Contractor requires personnel assignment/reassignments, changes are required to be made in a manner which shall not impact maintenance, logistical service support, or the training of Contractor personnel.

2.4.4.4. The Contractor shall be responsible for the cost of training Contractor personnel and maintaining required certifications to meet the requirements of this PWS.

As an exception to this requirement, Government required special training may be provided by the Government without equitable adjustment.

2.4.4.5. The contractor shall presume that all labor is included, and no equitable adjustment is authorized unless equitable adjustment is specially authorized. The Government will reimburse the contractor for travel outside the local flying area (350KM from Fort Huachuca) IAW Base contract (W900KK-19-D-0006) PWS paragraph 1.3.1.

2.4.5. Contractor Manpower Reporting

2.4.5.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this task order for the Department of the Army using htttp://sam.gov. The contractor is required to completely fill in all required data fields using http://sam.gov, then click on the icon of the DoD organization that is receiving or benefitting from the contracted services.

2.4.5.2. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2020.

Contractors may direct questions to the help desk by clicking on ‘Send an email’ which is located under the Help Resource ribbon at http://www.sam.gov. As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement.

2.4.6. Contractor Personnel Drug Testing

2.4.6.1. The Contractor shall ensure a drug free workforce. The Contractor shall ensure all Department of Army Regulations, Department of Transportation, and Federal Aviation Administration drug testing requirements are met. The Contractor’s and its subcontractor’s personnel in safety sensitive positions, as defined in AR 600-85, shall be drug and alcohol tested equivalent to meet procuring service requirements to ensure pre-accident risk mitigation. Toxicological testing requirements for post-accident investigations will be in accordance with AR 95-20.

2.4.7. Hours of Work

2.4.7.1. The Contractor shall meet all mission requirements as specified by the aircraft flight schedule and flying hour program. Unless expressly stated elsewhere, operating hours established by the Contractor shall be consistent with meeting the task order performance requirements or as directed by the KO.

3. Perform maintenance operations

The Contractor shall manage the maintenance program to support USAACE UAS flying requirements.

3.1. Annual Flying Hour Program

The Contractor shall analyze the Government provided annual flying hour program in order to determine maintenance program requirements.

3.1.1. The Contractor shall develop and execute a comprehensive maintenance program to support projected annual flying hour program and meet performance requirements in this PWS and the PRS.

http://sam.gov/ http://www.sam.gov/

3.1.1.1. The Contractor shall support flight hour and training requirements as follows:

3.1.1.1.1. UAS Training Mission of 4,000 flight hours plus or minus 1000 flight hours.

AQL: If the actual flight hours fall outside of the above variance for UAS total projected hours, then the Government and the Contractor may enter into negotiations using the procedures in FAR for an equitable adjustment based on the exceeded variance.

3.1.2 The Contractor shall provide UAS to meet Daily Mission Performance (DMP)

AQL: Intent is to provide a UAS system to meet 100% of daily scheduled requirements. The contractor shall not miss DMP more than five times in a month and no more than two consecutive days in a month.

3.1.2.1. The Contractor shall issue aircraft IAW Attachment 0006-Required Aircraft

Table, monthly aircraft requirements memorandum and the Government approved scheduling system.

3.1.2.2. The Contractor shall attend daily coordination meeting at Contractor airfield scheduling office, or other agreed upon airfield location, at a mutually agreed upon time to receive UA requirements. This will include number of UA required, UAS configuration requirements, type of flight, launch site, time UA is required (issue time), time of initial launch and subsequent launches by UA and sortie duration.

3.1.2.2.1. For Measurement:

Sortie 1 - Aircraft with issue times from 0500-1159.

Sortie 2 - Aircraft with issue times from 1200-1729.

Sortie 3 - Aircraft with issue times from 1800-2359.

Sortie 4 - Aircraft with issue times from 2400-0559.

3.1.2.2.2. Description: Reserved for FTUAS

UAS Pop Sortie - 8 flight hour window / at least 1 flight hour available on

UA.

UAS Range Sortie - 11 flight hour window / at least 8 flight hours available on UA.

AQL: 1) Update night UA requirements based on previous night training execution provided by the Government between 0900 and 1200 hours on the day of training.

AQL: 2) Coordination meeting will be at the same time each day and any changes shall be agreed to by the Contractor, 2-13th Aviation Regiment, and ACLC.

3.1.2.3. The Contractor shall ensure UA issued satisfy mission requirements provided in the daily coordination meeting.

3.1.2.3.1. The Contractor shall provide UA in requested configuration and the Government approved scheduling system.

AQL: Requested configuration IAW training schedule unless an alternate configuration is approved by requesting unit through ACLC.

3.1.2.3.2. The Contractor shall ensure a UA automated logbook is available and operational with fully charged battery, for all UA at time of issue.

3.1.2.3.3. The Contractor shall ensure the fuel system is serviced IAW required configuration (USAACE 95-59). Reserved for FTUAS

3.1.2.3.4. The Contractor shall ensure no maintenance or inspection actions are due that would prevent the UA from flying the number of flight hours and type of mission requested through the Government approved scheduling system.

AQL: UA shall not be issued in the backside of the maintenance window for flying hour based inspections unless approved as an alternate issue by the requesting unit through ACLC.

3.1.2.4. The Contractor shall issue, if able, additional UAS requirements not requested in the Coordination meeting or 0900 night flight update.

3.1.2.4.1. These UAS shall be counted as Additional Issues and count only toward Monthly/Surge Mission Performance (MSMP) if provided by the Contractor.

AQL: Additional Issue aircraft must be requested by the S3 or designated representative through ACLC and issued by the Contractor within 30 minutes of the request to count toward MSMP.

3.1.2.5. The Contractor shall support extensions within the below guidelines:

3.1.2.6. Scheduled Extensions-The Government may coordinate individual aircraft sortie extensions Not To Exceed (NTE) one hour at the coordination meeting (PWS Paragraph 3.1.2.2.) to complete planned training requirements. The Government is the approval authority for these extensions and extensions will be posted in the Aviation Resource Training System (ARTS) or the Government approved system.

3.1.2.6.1. Unscheduled Extensions- Sortie window extensions of 30 minutes shall be approved if requested for crews receiving a spare for a rejected aircraft, aircraft delayed by maintenance, or progressive, alternate, and additional issue aircraft accepted by the user. Extensions greater than 30 minutes will be coordinated through ACLC to the Contractor for approval decision.

3.1.2.6.2. Weather extensions-Sortie time extensions up to 30 minutes shall be approved after coordination through ACLC. The Government is the approval authority and the concurrency rate requirements of Attachment 0006-Required Aircraft Table apply. Weather extensions greater than 30 minutes require approval from Battalion Commander or designated representative to ensure that fleet readiness effects of un-forecasted extensions are incorporated in the approval process.

3.1.2.7. The Contractor shall complete turn-around inspection on UAS systems used to meet multiple training requirements during the day, prior to subsequent launches.

3.1.2.8. A Monthly Requirements Memorandum will be provided by the Government prior to the start of each performance month to set UAS requirements for the performance month. The Maximum aircraft per day needed by the school and Maximum aircraft per sortie needed by the school will be identified on the Monthly requirements Memorandum. Attachment 0006- Required Aircraft Table provides the guideline for maximum aircraft requirements unless otherwise agreed to by the contractor.

3.1.3. The Contractor shall replace rejected UA within 30 minutes of the reject time.

Other UAS components shall be replaced within 30 minutes from the grounding discrepancy / notification time.

3.1.3.1. The Contractor shall receive an automatic reject for the UA not meeting requirements of PWS Paragraph 3.1.2.3.

AQL: UA can be re-issued as a spare once deficiencies have been corrected.

3.1.3.2. The Contactor shall enter the notification time in the UA logbook for any newly discovered aircraft grounding faults found during aircraft acceptance if not entered by the flight crew. (Reserved for FTUAS)

AQL: Notification time entered in logbook by Contractor if different than time of fault.

ACLC shall be contacted immediately if notification time discrepancy occurs.

3.1.3.3. UA with newly discovered grounding X conditions identified after issue will not be classified as a reject if the discrepancy is corrected within 30 minutes from time reported to the maintenance Contractor.

3.1.3.3.1. Scheduled maintenance actions shall not be considered newly discovered grounding X conditions and the Contractor shall not be allowed 30 minutes to correct before it results in a reject.

3.1.3.4. To qualify as a UA reject, and therefore count against mission performance, a UAS reject condition must occur prior to acceptance. Any UA rejected for faults occurring after acceptance will be counted as an available UA for the purpose of measuring mission performance.

AQL: 1) Contractor may declare the UA a reject prior to 30 minutes if they determine that it is not feasible to repair the grounding fault within that timeframe.

AQL: 2) The Government Flight Crew can extend the 30-minute repair time at their discretion. Government Flight Crew may continue to preflight while the Contractor is working off discrepancies if preflight does not interfere with maintenance actions.

3.1.3.5. The Contractor shall issue a spare UA in the event of a disagreement between the Government Flight Crew and Contractor on aircraft airworthiness.

3.1.3.6. The Contractor shall provide a 30-minute sortie window extension if requested by the Flight Crew for UA rejected or delayed by maintenance.

AQL: Extensions longer than 30 minutes will be coordinated through ACLC.

3.1.4. The Contractor shall submit consideration for invalid rejects that impact mission performance using the Invalid Reject Assessment Process (IRAP).

3.1.4.1. The Contractor shall provide written requests with complete supporting documentation to ACLC for review NLT two business days following the invalid reject date.

AQL: An extension NTE a total of five business days may be requested only if research from external agencies is required.

3.1.4.2. The Contractor shall not submit consideration for parts failure, recurring faults, maintenance actions other than an MOC, UA re-issued as its own spare, when Contractor Technical Inspector (TI) deems aircraft non-airworthy verbally or in writing, when the IRAP process steps are not followed within specified timeline, or when all supporting documentation / evidence is not submitted with the IRAP.

3.1.4.3. The Contractor shall ensure the following steps are taken:

3.1.4.3.1. The lead/mechanic/TI shall immediately attach a DA Form 2408-13-2, log the time notified of the reject, and enter name with PID.

3.1.4.3.2. The TI shall enter the time he/she was notified for evaluation.

3.1.4.3.3. The TI shall enter the time he/she arrived at the UA for evaluation of the fault and the results of that evaluation. The results of the evaluation will indicate if the discrepancy identified by the crew is present at the time of evaluation.

3.1.4.4. The Contractor shall prepare UA for non-training missions as directed by the

KO or COR.

3.1.4.4.1. The Contractor shall not count non-training missions in concurrent or daily maximum number of issued UA.

3.1.4.5. The Contractor shall meet UA requirements of PWS and Army Program

Management Office (PMO) transfer criteria during Government inspections two business days prior to the scheduled UA departure.

3.1.4.6. The Contractor shall meet Issued UA requirements of PWS Paragraph

3.1.2.3., and PM transfer criteria on the date of departure.

AQL: Subsequent Inspections (only applicable to UA failing the initial inspections).

The UA shall be issued to ACLC and inspected again following completion of necessary repairs.

3.1.4.7. Day of Departure Subsequent Inspections (only applicable to UA failing the initial inspections). The Contractor shall issue UA to ACLC and to be inspected again following completion of necessary repairs.

AQL: Any grounding deficiencies or transfer criteria not being met will be annotated appropriately and this UA will be rejected again. Spare credit shall only be applied for new deficiencies not annotated on the prior inspections and not within the Contractor’s control. The Contractor shall be given one hour to repair these deficiencies unless granted an extension from ACLC. This process will continue until the UA meets transfer criteria with no grounding deficiencies. The Contractor shall receive performance credit for UA that meet PWS Paragraph 3.1.2.3., and all transfer criteria.

3.1.4.8. In the event that the departure is delayed due to unforeseen events, the

Contractor shall comply with new timeline of inspection dates from ACLC to the Contractor with as much advance notice as possible.

3.2. Uncorrected Faults Reserved for FTUAS

3.2.1. The Contractor shall manage maintenance to minimize uncorrected faults (/).

3.2.2. The Contractor shall ensure the total uncorrected faults on any UAS component does not exceed five. The Contractor shall coordinate with the COR for approval to exceed five uncorrected faults (/) if required.

3.2.2.1. The Contractor shall address all newly recorded UAS logbook deficiencies / entries in accordance with paragraph 3.2.2.2 NLT 72 hours from initial fault entry time.

3.2.2.2. The Contractor shall correct, order required parts or defer required corrective action. If ordered or deferring an action, Contractor shall record proper document number(s), work order number(s), and/or reason for delay in remarks block of DA Form 2408-13-1, or DA Form 2408-13-3.

3.2.2.3. The Contractor shall ensure all uncorrected faults are corrected NLT next

250 hour inspection for the UA.

AQL: Waiver can be requested through the COR / KO.

3.3. Maintenance Readiness Goals Reserved for FTUAS

The Contractor shall manage the maintenance program to attain Army UAS readiness goals.

3.3.1. The Contractor shall perform all Field and approved Sustainment level maintenance repairs and inspections of UAS.

3.3.1.1. The Contractor shall perform all Field and approved Sustainment level composite repairs of UAS.

3.3.1.2. The Contractor shall obtain Government Systems Readiness Directorate (SRD) Liaison Engineer approval prior to performing any repair beyond Field level maintenance or deviation from Government approved maintenance procedures.

3.4 UA Acceptance

3.4.1. UAS acceptance occurs once the government inventories and signs for UAS NLT the 2 hours after issue.

AQL: UA not inspected by the Government will be deemed accepted for performance measurements.

3.4.1.1. The Contractor shall provide one crew chief per issued UAS until

Government acceptance has occurred.

3.4.1.2. The Contractor shall provide maintenance support for UAS conducting multi-sortie missions after acceptance occurs. Personnel shall be available to assist with troubleshooting and maintenance upon notification through Production Control if a maintenance issue is discovered to prevent interruptions in training.

AQL: Maintenance support is available to respond to request for assistance within

10 minutes from notification

3.4.1.3. The Contractor shall provide all UAS transport / movement and emplacement / displacement of UAS components.

3.4.1.4. The Contractor shall adjust recovery operations as necessary upon notification of an early/late return of an UA (Reserved for FTUAS).

3.4.1.5. The Contractor shall perform immediate malfunction troubleshooting to any maintenance issue while UA is aloft.

3.4.1.6. The Contractor shall provide a corrective action plan for any UAS component that is Non Mission Capable Maintenance (NMCM) for more than ten calendar days for field level maintenance. (Reserved for FTUAS)

3.4.1.6.1. The Contractor shall report IAW DI-MISC-80508B, which shall include:

1. Date UAS became Non-Mission Capable (NMC)

2. Parts required

3. Maintenance required

4. Causative Research and steps to prevent reoccurrence

5. Return to Service Plan and timeline for release

3.4.1.6.2. Deliverable: CDRL A003 Non Mission Capable (NMC) Corrective Action Plan

3.5 Maintenance Support Operation

3.5.1. The Contractor shall manage maintenance support at training sites for scheduled flight operations.

3.5.1.1. The Contractor shall establish and operate a Production Control (PC) to provide the functions IAW ATP 3-04.7.

3.5.1.1.1. The Contractor’s Production Control shall conduct a daily PC meeting.

The meeting time and locations shall be given to the COR.

3.5.1.2. The Contractor shall perform maintenance services at other locations as directed by COR and approved by the KO, NTE the Local flying area as defined by a radius of 350 KM from Fort Huachuca.

3.5.1.3 The Contractor shall ensure Preventive Maintenance Daily’s are completed on all UAS prior to issue for training.

3.5.2. Training Maintenance Support

3.5.2.1 The Contractor shall provide field and approved sustainment level maintenance support for 2-13th maintenance training equipment.

3.5.2.1.1. The Contractor shall have 24 hours to diagnosis the maintenance faults for repair once a work order request is received.

3.5.2.1.2. The Contractor shall have 72 hours for repair once a work order request is received.

AQL: If parts are required, the Contractor shall have 48 hours to repair the fault(s) from the time part(s) are received at the airfield.

3.5.2.1.3 Any requests to extend these repair times will be coordinated with ACLC for approval decision.

3.5.2.2. The Contractor shall ensure work order (WO) Turn Around Time (TAT) are

IAW AR 750-1.

3.5.2.2.1. TAT is computed monthly for each Maintenance Priority Designator. It covers the period of time from receipt of required parts to work order closeout.

AQL: Work orders rejected prior to acceptance are not included in calculations.

AQL 2: Time awaiting customer pickup are not included in TAT calculations.

3.5.2.2.1.1. The Contractor shall order all parts required for a work order within three calendar days of receipt.

3.5.2.2.1.2. The work orders are arranged by Maintenance Priority Designator in ascending order based upon the total number of calendar days.

3.5.2.2.1.3. The average number of calendar days to close out work orders by the Maintenance Priority Designator determines the monthly TAT.

AQL: Required material shall be ordered within three calendar days of work order acceptance, TAT begins with receipt of materials.

3.5.2.3. The Contractor shall accept work orders within 24 hours of receipt.

3.5.2.4. The Contractor shall report monthly including the following data:

1. Shop assigned

2. ORGWON

3. Nomenclature

4. National Stock Number (NSN)

5. Work order Status

6. Work order priority

7. Work order date opened/closed

8. Work order age

9. Work order customer (if applicable)

10. Amount and status of part(s), components and/or subcomponents ordered against work orders to include: Shop Code, nomenclature of WO end items and NSN, Serial Number of work order end item, Work Status Code, MH Expended, Part(s) required Noun, Part(s) required NIIN, is part(s) installed (Y/N), Qty Required, Quantity Issued, price, Unit of Issue, Document Number of part(s) required.

3.5.2.5. Deliverable: See CDRL A031 Work Order Status Report

3.5.3. Storage

3.5.3.1. The Contractor shall obtain COR approval prior to placing UAS in other than flyable storage.

3.5.3.2. The Contractor shall complete UAS storage IAW approved UAS technical

3.5.3.3. The Contractor shall prepare UAS for shipment by air and surface modes to

CONUS and OCONUS locations, as directed by the COR / KO.

3.5.3.3.1. The Contractor shall operate IAW approved UAS technical

3.5.3.3.2. The Contractor shall perform IAW Government provided shipping

3.5.3.3.3. The Contractor shall comply with International Trade in Arms Regulations (ITARs).

3.5.4. Government Approved Directives

3.5.4.1. The Contractor shall comply with all Government approved directives, Modification Work Orders (MWOs), Safety of Flight (SOF) messages, Aviation Safety Action Messages (ASAM), Technical Bulletins (TBs), Maintenance Information Messages (MIMs), Aviation Maintenance Action Messages (AMAMs), Airworthiness Releases (AWRs), All Army Activities (ALARACTs), Maintenance Engineering Call/Order (MEC/MEO), and special one-time inspections for assigned UAS.

3.5.4.2. The Contractor shall develop a Work Flow plan and have available for ACLC review prior to implementation. Plan shall provide sufficient detail to account for assigned systems and provide estimated timelines for all actions.

3.5.4.2.1. The Contractor shall verify the technical feasibility for draft SOF, ASAM, AMAM, and MIM messages when directed by ACLC. Performance Standard: The Contractor shall verify performance of maintenance actions described in draft message to confirm the effectiveness and accuracy of estimated man hours, review of the written message for technical accuracy, and performance of aircraft and component serial number checks to validate potential impacts.

AQL: Verification results coordinated with the COR and Equipment Specialist to meet timeline directed by Government.

3.5.4.3. The Contractor shall manage MWO application for UAS.

3.5.4.3.1. The Contractor shall schedule, report, requisition or manufacture, and install hardware/software IAW Government MWO requirements.

AQL: Within time frame specified by the applicable document.

3.5.4.3.2. The Contractor shall enter MWO completion data in the Modification Management Information System (MMIS) data base and AMCOM web site.

AQL: Within one working day of each MWO application completion on UAS.

3.5.4.4. The Contractor shall inventory MWO kits against the master inventory list.

3.5.4.4.1. The Contractor shall complete inventory within three working days of receipt.

AQL: Inventory discrepancies shall be reported to the COR or designated representative within three working days of inventory completion.

3.5.4.4.2. The Contractor shall order missing or damaged MWO kit components.

Valid document number shall be provided to the COR for these items.

AQL: 100% of all missing or damaged parts on order within three working days of inventory completion.

3.5.4.4.3. The Contractor shall receive COR authorization prior to use of kit subcomponents for other than specified MWO application.

3.5.4.5. The Contractor shall provide protection to UAS and Government furnished equipment from severe weather and fire IAW with local installation weather plan.

3.5.4.5.1. The Contractor shall ensure all UAS are secured IAW approved UAS technical requirements.

3.5.4.5.2. The Contractor shall develop emergency action procedures to mitigate severe weather and fire ensuring procedures are approved by the Government.

3.5.4.5.3. The Contractor shall inspect UAS and assigned facilities for damage after severe weather or fire events and report inspection results to COR.

3.5.4.6. The Contractor shall perform UAS transfer and acceptance inspections for

UAS being transferred to or from Fort Huachuca.

3.5.4.6.1. The Contractor shall conduct transfers IAW Government transfer guidance or as directed by COR.

3.5.4.6.2. The Contractor shall have five working days, per gained UAS, to inspect, identify, and record faults or deficiencies to include UAS records and special mission equipment, IAW governing regulations, pamphlets, AWRs, MWOs, and maintenance procedures.

AQL: Extensions may be requested on a case by case basis with proper justification through the COR.

3.5.4.7. The Contractor shall support UAS improvement projects to facilitate

Government initiatives when directed by COR/KO.

3.5.4.8. The Contractor shall support data collection for the UAS Condition Based Maintenance (CBM) program and data logs for assigned UAS IAW Government directives.

3.5.4.8.1. The Contractor shall provide assistance and ensure that the equipment is available for data when submitted IAW reporting requirements established by the Program Management Office (PMO).

3.5.5. Calibration

3.5.5.1. The Contractor shall be responsible for the calibration program of assigned equipment as part of the Quality Control Program and Property Management System

(PMS).

3.5.5.2. The Contractor shall comply IAW AR 750-43 (Section 3 and 4), TB 750-25, TB 43-180, DA Pam 750-8, AR 95-20, TMDE (Test, Measurement, Diagnostic Equipment) Lab Standard Operating Procedure (SOP) and Manufacturer's calibration

3.5.5.3. All assigned calibration equipment shall be up to date or turned in for calibration.

3.5.5.4. The Contractor shall coordinate with the COR for items requiring calibration t if the Army TMDE lab or CLS providor cannot perform the required calibration. Upon approval, these items may be calibrated using a certified outside source if required.

3.5.5.5. The contractor shall maintain complete records of any items not calibrated by the US Army Calibration Lab and these records shall be made available to the Government for inspection. This process shall track each such component by part number, nomenclature, next higher assembly, calibration period and next calibration due.

3.5.6. FOD and Tool Control Program

3.5.6.1. The Contractor's Tool Control program shall include all tools used in support of this task order and be maintained IAW NAS 412, DA Pam 710-2-1, AR 190-51 and AR 95-20 requirements.

3.5.7. Petroleum, Oil and Lubricant (POL)/Compressed Gasses

3.5.7.1. The Contractor shall order and maintain Petroleum, Oil and Lubricant (POL) products to support UAS IAW AR 95-20. The Contractor shall ensure that all oils, lubricants, coolants and adhesives are within the listed shelf life when they are issued and prior to use.

3.5.7.2. The Contractor shall be responsible for storage and disposal of waste fuel for UAS operations and ground support equipment including coordination with appropriate agencies operations.

3.5.7.3. The Contractor shall ensure the Air Vehicle Transports (AVT) have fuel required to refuel UA to support flight operations.(Reserved for FTUAS)

AQL: The Contractor shall not be responsible for bulk fuel delivery at any location.

3.5.7.4. The Contractor shall ensure GP using propane is acquired through appropriate channels IAW local policy.

3.5.7.5. The Contractor shall procure and provide Nitrogen required to support, service and conduct maintenance operations for UAS and ground support equipment.

(Reserved for FTUAS)

3.6. Controlled Exchange Process

The Contractor shall manage the Controlled Exchange Process.

3.6.1. The Contractor shall execute controlled exchange IAW AR 750-1, TM 1-1500- 328-23, and DA PAM 738-751.

3.6.1.1. The Contractor shall propose Controlled Exchanges through the Site

Manager to COR or designated representative for approval.

3.6.1.2. The Contractor shall document Controlled Exchange actions within the donor and recipient UAS's logbook, including UAS tail / serial numbers of donor and recipient UAS stating “Controlled Exchange From” and “Controlled Exchange To” in the appropriate section of DA Form 2408-13-1.

3.6.1.3. The Contractor shall annotate all serial numbered components within the donor and recipient UAS's logbook in the appropriate section of DA Form 2408-13-1.

3.6.1.4. The Contractor shall ensure that required part; has a valid requisition in the supply system, is not available within the supported bench stock or shop stock and verify with supply source when part will be available.

3.6.2. The Contractor shall adhere to warranty and warranty repair provisions for all

UAS.

3.6.2.1. The Contractor shall develop an approval process for requesting deviations from warranty provisions from COR or designated representative.

3.7. Corrosion Control Program

3.7.1. The Contractor shall manage and implement a comprehensive Corrosion Control Program for the prevention, early detection, and repair of corrosion damage on all assigned equipment IAW AR 750-59, AR 95-20, TM 1-1500-344- 23 volumes 1-4, TM 1- 1500-328-23, and 10 U.S.C. § 2228: US Code - Section 2228: Military equipment and infrastructure: prevention and mitigation of corrosion

AQL: Material and process deviations coordinated with AMCOM G4 Environmental and approved by corresponding airworthiness authority, if required.

3.7.1.1. The Contractor shall prepare and apply touch up paint UAS, UAS components, and ground support equipment.

3.7.1.1.1. The Contractor shall conduct painting and de-painting operations IAW TM 1-1500-344-23 volumes 1-4, TM 1-1500-345-23, AR 750-1, MIL-DTL- 53072E, GEN-MIM-10-002, and approved technical requirements.

AQL: All “touch up” painting shall be accomplished IAW applicable regulations and TM.

3.7.1.1.2. Contractor shall ensure quality control measures are formalized in the Contractor’s quality management system for proper compliance for the painting and marking of all UAS.

AQL: Material and process deviations coordinated with AMCOM G-4/ENV COMPLIANCE and approved by corresponding airworthiness authority, if required.

3.8. Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

3.8.1. Contractor's Quality Control Plan

The Contractor shall develop a Quality Control Plan (QCP) to meet the requirements of this PWS IAW DA PAM 738-751, ATP 3-04.7 chapter…