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Sample FY 2018 Reception and Placement Program Objectives and Indicators National Agency:
Objective #1: Resettlement Agency management ensures sound and timely operations to appropriately prepare and plan for refugee arrivals to the United States.
| Indicator |
| Target |
| Baseline |
| How measured/ documented/collected |
| Progress (to be reported quarterly) |
| Percentage of non-expedited assurances that are submitted on or before the deadline. |
| 95% |
| [Agency specific] |
| RPC report |
| Percentage of refugees who do not out-migrate from their location of initial placement. |
| 95% |
| [Agency specific] |
| R&P Period Report |
Objective #2: Resettlement Agency management provides sound oversight and support to maintain a flexible, well-equipped, and knowledgeable affiliate network.
| Indicator |
| Target |
| Baseline |
| How measured/ documented/collected |
| Progress (to be reported quarterly) |
| Number and percentage of recommendations related to training made by PRM during affiliate monitoring which are resolved within three months of release of the final monitoring report. |
| 100% |
| [Agency Specific] |
| PRM affiliate monitoring reports, and affiliate responses |
| Percentage of affiliates that have been monitored at least once in the previous three fiscal years. |
| 100% |
| [Agency specific] |
| Agency records |
Objective #3: Resettlement Affiliates deliver timely and individualized services that promote refugee well-being and self-sufficiency.
| Indicator |
| Target |
| Baseline |
| How measured/ documented/collected |
| Progress (to be reported quarterly) |
| Number and percentage of recommendations related to the provision of core services and basic needs support made by PRM during affiliate monitoring which are resolved within three months of release of the final monitoring report. |
| 100% |
| [Agency specific] |
| PRM affiliate monitoring reports, and affiliate responses |
| Number of complaints received by PRM related to the provision of core services and basic needs support that PRM determines to be valid. |
| 0 |
| [Agency specific] |
| PRM communication with agency |
Objective #4: Resettlement Affiliates regularly engage, inform, and consult resettlement partners, stakeholders, and communities.
| Indicator |
| Target |
| Baseline |
| How measured/ documented/collected |
| Progress (to be reported quarterly) |
| Percentage of affiliates compliant with quarterly consultation requirements. |
| 90% |
| [Agency specific] |
| Quarterly Consultations Report, as reviewed by Resettlement Agency headquarters |
| Average number of community engagement events/presentations conducted per affiliate per quarter. |
| 1 |
| [Agency specific] |
| Affiliates report to Resettlement Agency headquarters |
Objective #5: Resettlement Affiliates ensure refugees are connected to services and oriented to their new communities.
| Indicator |
| Target |
| Baseline |
| How measured/ documented/collected |
| Progress (to be reported quarterly) |
| Percentage of refugee adults who receive cultural orientation in accordance with the Cooperative Agreement. |
| 95% |
| [Agency Specific] |
| R&P Period Report |
| Number and percentage of recommendations related to refugee understanding of orientation made by PRM during affiliate monitoring which are resolved within three months of release of the final monitoring report. |
| 100% |
| [Agency Specific] |
| PRM affiliate monitoring reports, and affiliate responses |
| Percentage of refugees connected to ongoing services. |
| 95% |
| [Agency specific] |
| R&P Period Report |
Department of State