Functionality Worksheet
18 KB Posted
- Attached to
- Community Engagement Platform
- Solicitation number
- 23-0056-5
- Issued by
- Chatham County, Georgia
About this file
This Functionality Worksheet is an evaluation tool for Chatham County, Georgia's Community Engagement Platform procurement. The document outlines comprehensive requirements across multiple functional categories designed to facilitate citizen participation in planning and decision-making processes. The platform must support communications features including social media integration, email/SMS notifications, and link sharing capabilities across multiple platforms. Participant experience requirements include user-friendly customization, ADA compliance with Section 508 accessibility standards, mobile and multi-browser support, single sign-on capability, and duplicate user prevention. The system must enable quantitative and qualitative surveying with advanced features such as GIS mapping, image ranking, scenario evaluation, and participatory budget allocation templates. Reporting capabilities should include filtering, data export to CSV/Excel formats, timeline tracking, advanced search functions, and instant survey progress feedback. Technical support requirements mandate security measures, website integration, online training, dedicated business contacts, and onboarding availability at contract start.
The evaluation structure assigns priority rankings to each requirement, with the majority of specifications designated as "High" priority, indicating critical functionality for contract award. Key high-priority items include best return on investment, social media communication tools, user-friendly interface customization, mobile accessibility, multiple survey templates with mapping capabilities, data import/export functionality, and comprehensive technical support. The platform is funded through the American Rescue Plan Act (ARPA). Submissions are managed through the Bonfire Portal at https://chathamcountyga.bonfirehub.com/portal/?tab=openOpportunities, with virtual participation available via conference call at 1-888-585-9008, room 743-636-882. The evaluation priorities emphasize efficiency of fund allocation, vendor responsiveness, platform accessibility for diverse user populations, and preference for proven, established vendors with demonstrated experience.
Text of this file
Requirements Sheet
| Category | Requirements Criteria | Rank | Vendor Response | Explanation (if vendor response is No, please explain workaround) |
| Communications | Social media links built into the interface to promote easy sharing/encourage greater participation and to leverage public connections | |||
| Communications | Ability to sharelinks easily via a variety of platforms (text/QR code/etc) | |||
| Communications | Ability to send automatic emails, texts, SMS, and constant contact | |||
| Communications | Ability to send out notices of pertinent new info to participants who have demonstrated interest |
| Other | Repository for notes |
| Other | Ability to brand with our logo |
| Participant experience | Must have user-friendly, aesthetically-pleasing landing page with the ability and flexibility to easily customize with special notices and announcements |
| Participant experience | System prevents duplicate participants ffrom creating multiple user identities |
| Participant experience | Ability to use Single Sign On (SSO) |
| Participant experience | ADA compliant, to include section 508 of the Rehabilitation Act |
| Participant experience | Ease of use on all mobile platforms (windows, apple, android, etc.) as well as on computer |
| Participant experience | Supported by multiple web browsers |
| Participant experience | Provides method for ranking features(e.g. Need it! / Want it / Meh / Please no / Can't stand it! |
| Participant experience | Provide dashboard of variety of projects/topics for which feedback is sought |
| Participant experience | Provide variety of interfaces/layouts/ways to engage residents about details specific to each project |
| Participant experience | Ease of use for viewers/responders -- necessary to create a user name and identity? |
| Participant experience | Provides opportunity for viewers to sign up for future notifications about related matters |
| Reporting | Filtering Capabilities - quickly sift for interactions by topic, participant specs (such as locale), or date |
| Reporting | Direct online access to standard reports/charts/graphs/map input/etc. |
| Reporting | Ability to import/export data into other formats (e.g. CSV, Excel) for visualization/interpretation of resident feedback |
| Reporting | Instant feedback on survey progress and information within the survey |
| Reporting | Timeline feature to track project progress |
| Reporting | Have an option for the system to preliminarily screen for defined qualifications (such as residency) |
| Reporting | Advanced search options -- keyword, date, volume of interaction, etc. |
| Surveying | Enables quantitative and qualitative input, data collation and reporting, to include: mapping tools, rank ordering, multiple choice, prioritization, images, check boxes, drop downs, numeric, design by logic, and open & closed-ended questions, etc. |
| Surveying | Enables education/information sharing and comprehensive surveying simultaneously |
| Surveying | Pre-built engagement survey template for participatory budget allocation process |
| Surveying | Pre-built mechanism for capturing GIS data to place pins on maps by topic to indicate desired amenities or concerns |
| Surveying | Pre-built engagement survey template for image ranking and voting after allowing viewers to visualize nuances and tradeoffs on multiple topics |
| Surveying | Pre-built engagement survey template for rating various scenarios after viewers are presented with images, descriptions, pros & cons |
| Surveying | Pre-built engagement survey template for selecting preferred potential alternatives/projects on map after viewers see locations, attributes, costs |
| Surveying | Provides mechanism for conveying/understanding which aspects of a project are most important |
| TechnicalSupport | Security measures |
| TechnicalSupport | Easily integrated into existing website project page or general engagement platform |
| TechnicalSupport | Access to software host online training and support |
| TechnicalSupport | Dedicated primary business contact for support of day-to-day business issues or items |
| TechnicalSupport | Onboarding and/or training available and ready at start of contract |
Cost
Sheet1 Category Requirements Criteria Rank Vendor Response Explanation (if vendor response is No, please explain workaround)
Basic Cost Best return on investment High
| Communications | Social media links built into the interface to promote easy sharing/encourage greater participation and to leverage public connections | High |
| Communications | Ability to sharelinks easily via a variety of platforms (text/QR code/etc) | High |
| Communications | Ability to send automatic emails, texts, SMS, and constant contact | High |
| Communications | Ability to send out notices of pertinent new info to participants who have demonstrated interest | Medium |
| Participant experience | Must have user-friendly, aesthetically-pleasing landing page with the ability and flexibility to easily customize with special notices and announcements | High |
| Participant experience | System prevents duplicate participants ffrom creating multiple user identities | Low |
| Participant experience | Ability to use Single Sign On (SSO) | Medium |
| Participant experience | ADA compliant, to include section 508 of the Rehabilitation Act | High |
| Participant experience | Ease of use on all mobile platforms (windows, apple, android, etc.) as well as on computer | HIgh |
| Participant experience | Supported by multiple web browsers | High |
| Participant experience | Provides method for ranking features(e.g. Need it! / Want it / Meh / Please no / Can't stand it! | High |
| Participant experience | Provide dashboard of variety of projects/topics for which feedback is sought | High |
| Participant experience | Provide variety of interfaces/layouts/ways to engage residents about details specific to each project | High |
| Participant experience | Ease of use for viewers/responders -- necessary to create a user name and identity? | Low |
| Participant experience | Provides opportunity for viewers to sign up for future notifications about related matters | Low |
| Reporting | Filtering Capabilities - quickly sift for interactions by topic, participant specs (such as locale), or date | Medium |
| Reporting | Direct online access to standard reports/charts/graphs/map input/etc. | High |
| Reporting | Ability to import/export data into other formats (e.g. CSV, Excel) for visualization/interpretation of resident feedback | High |
| Reporting | Instant feedback on survey progress and information within the survey | High |
| Reporting | Timeline feature to track project progress | Medium |
| Reporting | Have an option for the system to preliminarily screen for defined qualifications (such as residency) | Low |
| Reporting | Advanced search options -- keyword, date, volume of interaction, etc. | Medium |
| Reporting | Repository for notes | Low |
| Surveying | Enables quantitative and qualitative input, data collation and reporting, to include: mapping tools, rank ordering, multiple choice, prioritization, images, check boxes, drop downs, numeric, design by logic, and open & closed-ended questions, etc. | High |
| Surveying | Enables education/information sharing and comprehensive surveying simultaneously | High |
| Surveying | Pre-built engagement survey template for participatory budget allocation process | High |
| Surveying | Pre-built mechanism for capturing GIS data to place pins on maps by topic to indicate desired amenities or concerns | High |
| Surveying | Pre-built engagement survey template for image ranking and voting after allowing viewers to visualize nuances and tradeoffs on multiple topics | High |
| Surveying | Pre-built engagement survey template for rating various scenarios after viewers are presented with images, descriptions, pros & cons | High |
| Surveying | Pre-built engagement survey template for selecting preferred potential alternatives/projects on map after viewers see locations, attributes, costs | High |
| Surveying | Provides mechanism for conveying/understanding which aspects of a project are most important | High |
| TechnicalSupport | Security measures | High |
| TechnicalSupport | Easily integrated into existing website project page or general engagement platform | High |
| TechnicalSupport | Access to software host online training and support | High |
| TechnicalSupport | Dedicated primary business contact for support of day-to-day business issues or items | High |
| TechnicalSupport | Onboarding and/or training available and ready at start of contract | High |
| * GENERAL OBJECTIVES * | Increase participation by stakeholders in planning and decision-making process |
| * GENERAL OBJECTIVES * | Provide multiple mechanisms and opportunities for citizens to participate in the development and implementation of each project |
| * GENERAL OBJECTIVES * | Have the ability to survey residents on potential projects |
| * GENERAL OBJECTIVES * | Have the ability to ensure ongoing residential engag4ement |
| * GENERAL OBJECTIVES * | Allow citizens to learn about projects and to provide feedback |
| * GENERAL OBJECTIVES * | Gain greater insight into public opinion with the goal of building community support |
| * GENERAL OBJECTIVES * | Obtain quantifiable and actionable data |
| * GENERAL OBJECTIVES * | Recognize the general public's desire for a variety of means to have their voices heard |
| * GENERAL CONSIDERATIONS* | Ability to brand with our logo and brand characteristics |
| * GENERAL CONSIDERATIONS* | Ease of set-up and maintenance -- simple hosting and maintenance of platform |
| * GENERAL CONSIDERATIONS* | Multi-channel communications -- allows emails/phone numbers to be collected & exported to easily allow for follow-up communications |
| * GENERAL CONSIDERATIONS* | Accessibility -- allows users with screen readers to access content easily and allows for language translation |
| * GENERAL CONSIDERATIONS* | Security and compliance -- safely collects and stores citizen feedback |
| * GENERAL CONSIDERATIONS* | Affordibility/Return on Investment -- spends allocated funds efficiently and effectively |
| * GENERAL CONSIDERATIONS* | Reporting and insights -- provides standard reports and dashboards to easily digest data collected |
| * GENERAL CONSIDERATIONS* | Quality of Support -- Responsive and timely support from vendor and team |
| * GENERAL CONSIDERATIONS* | Ease of doing business -- preferred consideration goven to known and proven vendors |
DropdownList
| Ranked Items | Vendor Responses |
| Low | Yes |
| Medium | No |
| High |
Other files
| File | Type | Posted |
|---|---|---|
| Request for Proposals | — | |
| Award Information | — |
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